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Ethnographical research
• Disciplinary root –anthropology
• Central questions-what is the culture of this group of people What is ethnography research
• Ethnography is a study through direct
observation of users in their natural environment rather than in a lab. The objective of this type of research is to gain insights into how users interact with things in their natural environment. The aim of ethnographic research • Ethnography is a qualitative research study looking at the social interaction of users in a given environment. This research provides an in-depth insight into the user’s views and actions along with the sights and sounds they encounter during their day. It provides the researcher with an understanding of how those users see the world and how they interact with everything around them. • Ethnography methods include direct observation, diary studies, video recordings, photography and devices that a person uses throughout the day. Observations can be made anywhere from the user’s workplace, their home or while they are out with family and friends. The length of the studies can vary depending on the research that is being conducted. They can range from a couple of hours of observation, to studies that last several months. • Ethnography in addition to being a theoretical perspective is a method of carrying out qualitative observational research. • The basic purpose of ethnographic research is to determine the physical and social environment in which the individuals under live, study, work and so forth. • The roots of anthropology includes the cultural phenomenon. • Document and content analysis is concerned with the explanation of status of some phenomena at particular time or its development over a period of time .it serves as useful purpose in adding knowledge to field of enquiry and in explaining certain social events • In documentary analysis the source of data may be • Records, reports, printed forms ,letters,autobiographies,diaries,comp ositions,themes and other academic works,books,periodicals,bulletins ,catellogu es,syllabi,court decisions,pictures ,films and cartoons. • When using documentary sources one must bear in mind that data appearing in print are not necessarily trustworthy • Authenticity and validity of its content is crucial. • It is the researchers obligation to to establish trustworthiness of all data that he or she draws from documentary sources. Topics • To describe prevailing practices or conditions • To discover the relative importance of or interest in certain topics and problems • To discover the difficulty of presentation in textbooks or in other publications • To analye types of errors in students work. Ethnographic studies • Also known as cultural anthropology or naturalistic inquiry. • It consisted of participant observation ,conversation, to study cultural characteristics of primitive people • These groups were small in number ,geographically and culturally isolated with little specialization in social function with simple economies and technology • Cultural features as language ,marriage and family life ,child rearing practices ,social relations and rules of conduct ,political institution ,methods of production were analyzed. • Ethnographic methods of research have used to investigate such problems as • Students leadership role in an urban racial integrated high school • Pupil teacher relationship in Sunderban High school. • Social relationships in class of emotionally disturbed children • Staff parent interaction in an Individualized Education Plan staffing. Data collection techniques • Observation • Interview • The combination of the two • Observation can be of the setting or physical environment ,social interactions, physical activities ,non verbal communications ,planned and unplanned activities and interactions Interviews • The purpose of interviewing is to find out what is in or someone else mind. • Interview data can easily become biased and misleading if the person being interviewed is aware of the perspective of the interviewer • Interview range from quite informal and completely open ended to very formal with the questions predetermined and asked in a standard manner. Data analysis • The first step in analyzing qualitative research involves organizing the data through observations, interviews and documents. • The method of organizing data will differ depending upon the research strategy and data collection techniques used, • Second stage is data analysis ,description, • The researcher describes the various pertinent aspects of the study including the setting • Final step is interpretation involves explaining the findings,answerinwhy,questions,attaching significance to particular results and putting patterns into an analytic framework • The interpretation of qualitative research data is more dependent on the researcher background ,skills, biases and knowledge than conclusion drawn from quantitative research which are derived more directly from the numerical analysis of data. Advantages of ethnographic research
• Ability to see first-hand how users interact
with technology in their natural environment • Identify unexpected issues that you might not have encountered in a usability test • Opportunity to test new product ideas before they are released to the market to see what demand is like Disadvantages of Ethnography research
• Because there is a greater insight into the
user it takes much longer to generate and analyse all the findings. • Short studies may not get a user acting naturally as they are aware of the researchers present. • The cost of conducting ethnographic studies is typically much higher than conducting a usability test. summary • Qualitative research focuses on in depth interviews ,observations and document analysis • Qualitative research interprets data without numerical analysis • The most common forms of qualitative research were document or content analysis ,case studies and ethnography. • Steps of qualitative data analysis are-data organization, description of data and interpretation of data. Conclusion • Ethnographic studies are a good way to really understand your users and the challenges they may face while going about their everyday lives. • The research will give you insights to your users that you may not have seen if they were in a lab being asked to complete a task. However, Ethnographic studies can be costly and time consuming, so making sure that you get the research method right is crucial to making sure that you are getting the research questions answered. Having conducted a study, you then need to present your findings back in an informative and meaningful way that will allow teams to use the information to make informed changes, making sure that your own opinions have not come into the findings. Thanks
Dr Kalpana Patni Lakhera
Assistant Professor,Education Uttarakhand Open University ,Haldwani