Food Court 2 - Final

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INTRODUCTION

A food court is :

A common area having multiple food

vendors.

A common area for self-serve dining. Different Cuisines. Opportunity to sample different styles
of fast food .

THE CONCEPT
Choosing a Name:Flavours Of India

6 Flavours
Capacity: 150 people.

Location: Flavours of India,519 Linking Road,Bandra(w),


Mumbai-50

Timings : 9pm-11pm. Home delivery will be available


orders for more than Rs.300 .

on

MISSION STATEMENT

To have a great food selection and efficient

and superior Customer service.


Customer satisfaction is Our Prime motive and Customer participation are equally important for our success

Objectives

Excellent service.
High food quality.

Hygiene.
Creating attractive ambiance. To achieve annual growth sale of 25% on yearly basis. To become Market leader in Mumbai.

Our Main Flavors

FLAVOURS OF INDIA-MENU CARD

Punjabi
Chole Bhature 60.00 Makke ki Roti ,Sarson Ka saag 60.00 Lassi(sweet/salted) 20.00 Parathas 50.00 Dal Makhni 60.00 Punjabi samosa (2 pcs) 15.00 Naan(Butter/Garlic/Plain) 20/15/10.00 Paneer Hariyala tikka 60.00 Aloo cheese ball 60.00 Paneer cheese chilli 60.00 Punjabi Thali 90.00

Mahararashtrain
Sabudana Vada 15.00 Pav Bhaji 60.00 Sabudana Kichdi 50.00 Bharli Vangi 60.00 Vada Pav 08.00 Puran Poli 30.00 Aamti (Maharashtrian-Lentils) 60.00 Rassa (Mutton/Fish) 90/80.00 Shrikhand 50.00 Misal Pav 35.00

Delhi
20.00 20.00 20.00 20.00 20.00 25.00 Papdi chaat Tokri Chaat Gulab Jamun Kaju Barfi 25.00 25.00 50.00 50.00

GolGappa Ragda Pattice Dahi Vada Sev Puri Bhel Puri Special Bhel

Gujrathi
Thepla Khaman Dhokla Handvi Patra Ghevar Kachori Dal bhatti Aamras Chaas Amiri Khaman 30.00 30.00 30.00 30.00 40.00 20.00 60.00 30.00 20.00 30.00

South Indian
Idli sambar Medu vada Masala dosa Mysore Masala Dosa Payasam Appam Meen thoran (fish with coconut) Coconut rice Pongal Rasam vada 25.00 25.00 25.00 35.00 30.00 25.00 75.00 60.00 30.00 30.00

Hyderabadi
Chicken Biryani Mutton Biryani Hara bhara Kebabs Keema naan Mutton Roll Chicken roll Chicken Korma 90.00 110.00 75.00 75.00 65.00 65.00 75.00 Kebab Platter Chilli Curry Murgi Korma Haleem Qubani ka meetha Seekh Kebabs 75.00 75.00 75.00 75.00 75.00 75.00

Management

Owner Finance Manager Marketing Manager Supply Manager Legal Advisor Staff

Market Segmentation

Wide customer base. Catering to kids,teenagers , youths, families.

All items moderately priced for the area.

Marketing Program


Billboard Advertising. Distribution Of Pamphlets. Advertising In regional Newspaper Advertising In local cable channel Banners And Posters .

STRATEGIES

Combo meals. Promotional offers. 4 States on your plate (4 cuisines for Rs.300) Regional greetings. Happy hours: (get 40% off) Timing 1pm-4pm.

STRATEGIES

To ensure awareness and knowledge among target customer.

Advertisement through local media network (cable, newspaper,


and magazine).

Participating in food fest .


Organizing food fest competition .

STRATEGIES

Advertisement in cinema hall . Using direct marketing via E-mail . Wi-Fi Connectivity. Play area for kids.

COMPETITORS

FLAVOURS OF INDIA
Different cuisines.

SHIV SAGAR
Less space. Higher prices.

Larger space.
Wi-Fi connectivity. ONLY PARATHAS

Play area for kids.


Reasonable prices.

Lack of variety.
Higher prices.

KFC
Limited variety.

SWOT ANALYSIS
STRENGTH Location: Easily accessible. Wide variety of food: Six different variety of flavours

offered.
Value for price: The food items are not overpriced. Experienced staff: Hired expertise staff thus quality food service to our customer. WEAKNESS Lack of experience/Intense Competition: Food court is a start up face stiff competition from local players. Financing: Unforeseen expenditure or poor sales. Limited Personnel: - Find and retain expertise

personnel.

SWOT ANALYSIS
OPPORTUNITIES: Growing market. Potential to become a premier food provider

THREATS

Local Competition (existing and potential)


Economic downturn: Unforeseen or unanticipated economic recession.

Responsibility Towards Customers


Customer service satisfaction.
Hygiene. Suggestions and feedback. Immediate Redressal of complaints. Timely delivery of orders. Open kitchens.

Responsibilities towards Employees

Timely salary. Employee participation. Work appreciation. Training and development. Special offers for employees families.

Responsibilities towards Employees

Fire Safety
Dress Safety

Rewards
Recognition

Responsibilities towards Society

Tie-ups with NGO. Use of environmental friendly


products.

Organizing Hygiene Awareness


Campaigns .

Unique and Innovative.

The Menu will be targeted to varied people.


Profit beyond Customer Satisfaction.

Responsibilities towards varied groups.

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