Principles of Negotiation

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Principles of Negotiation

Principled Negotiation (or negotiation on merits):

 [P] People: separate the people from the problem


 [I] Interests: focus on interests, not positions.
 [O] Options: generate a variety of possibilities
before deciding what to do.
 [C] Criteria: insist that the results be based on some
objective standard.
 The participants should come to see themselves as
working side by side,
attacking the problem, not each other.

 Invent options for mutual gain.


Principled Negotiation: People

 Ongoing relationship is far more important that the


outcome of any negotiation.

 If perceptions are inaccurate, look for ways to


educate.
 If emotions run high, then find ways to let all
involved let off some steam.
 If misunderstanding exists, work to improve
communication.
There are 3 Basic People Problems:

 Perception:
Put yourself in the other person's shoes to understand the
problem.
Feel the emotional force with which they believe in it.

 Emotion:
 First recognize and understand emotions.
 Don't react to emotional outbursts: adopt the rule that "only one
person can get angry at a time“. Use symbolic gestures

 Communication: Whatever you say, you can expect that the


other side will almost always hear something different.
Principled Negotiation: Interests:

 The difference between interests and positions is


crucial.

 Interests motivate people; they are silent movers


behind the positions.

 Your position is something you have decided upon,


while your interests are what caused you to decide.
Principled Negotiation: Options

 Premature Judgment- Judgment hinders imagination.

 Premature Closure: if you look for the single best


answer from the outset, you are likely to miss a wiser
decision-making

 process where you select from a large number of


answers.

Principled Negotiation: Criteria

 Negotiate on the basis of objective criteria and NOT


the will of either side.

 Commit yourself to reaching a solution based on


principle, not pressure.

 Concentrate on the merits of the problem


Negotiation Process & Procedure
 Negotiation process in essence comprised of;
 Many steps and moves at each phase.

 Initial planning and fact-finding can be accompanied


by;
The development of negotiating positions and
exchange of information.
 Main activities at the proposal stage consist of
information sharing, clarification of issues, and a
trade-off of concessions.

 These are designed to settle differences along with


the exploration of each party’s needs.

 The exchange of concessions can be accompanied by


the identification of common interests and
exploration of mutual gains.
Negotiation process

 Analysis: try to diagnose the situation

 Planning: plan and come up with additional


options and additional criteria

 Discussion: the actual communication and


negotiation back and forth, looking toward
agreement
 In probing the proposals, the clarification of goals
precedes the examination of all possible alternatives.

 The multiple proposals need to be balanced to choose


the best possible option.

 In closing the deal, the final stage is tasked to tie up


loose ends and also confirmation and summary.
 Negotiators check credibility and acceptability by conferring
with someone else either

 in a higher position of authority or


 with the capacity to provide advice before making a final
deal.

 Thus negotiating process is to prepare, discuss, clarify, propose,


bargain, compromise, and reach agreement.

 The quality of a negotiating process is improved by the


exploration of each other’s priorities based on information
sharing.
 A set of offers and counteroffers make bargaining
move forward with proposals and counter-proposals.
 Negotiators attempts to;
 maximize their influence on the debate over
• the issues along with a presentation of non-negotiable
priorities.
 Advocates their position to convince the other side to
believe in what they need and deserve.
 The sense of what is negotiable and what can be
achieved evolves throughout the negotiation.

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