TTCL CORPORATION

PRODUCTS & SERVICES

2021

1
 Introduction
• TTCL Corporation is a public institution which operates nationwide, providing
high-quality and reliable telecom networks which offers a comprehensive
range of products and services to businesses, consumers, operators and the
government. As the public company TTCL Corporation is obliged to ensure
Tanzanians enjoy quality communication services yet at affordable rates.
• Telecommunication solutions offered by TTCL Corporation address:
– Voice
– Data/internet
– Managed facility
– Transmission services
• Telecoms Products and Services are derived from features, processing and
memory capabilities of telecoms network elements and systems defined at
the core network level
• Billing System and operating Systems supports (BSS/OSS) helps to Manage
the Services and customers and provide billing, charging and settlement
functions
2
 TTCL Corporation Customer Segments
• TTCL Corporation products and services are developed with customers as
their main focus. The Corporation speaks to her customers mainly using her
products and Services. The Customers are segmented according to their
behaviors into three main groups;
– Mobile users
– Home (Residential)
– Enterprises Business

3
Mobile Users

4
 Mobile Users
• The Mobile Segments forms the largest segment of the telecoms industry
overall. However, at TTCL the Mobile segment is large in terms of
subscribers.
• TTCL Corporation is rich in telecoms products, services and solutions which
address the key needs of mobile users. Below is a comprehensive list of
TTCL’s Mobile Products and bundles; which covers the whole spectrum of
subsegments under the Mobile main Segment.

 T-Connect Plus  Jiachie (Non-expiry Packages)

 Serereka bando  International Call Service
 Boom Pack  Watumishi Plus
 Bandika bandua  TTCL Hakiki
 Chati Kijanja (SMS only)  T- Burudani
 Longa Pack (Voice Only)  Jisoti
 Bando Tam Tam Plus

5
T-Connect Plus

6
 T-Connect Plus T-Connect Plus plans
Plan Volume Price (TZS)
Description:
300MB 500.00
 T-Connect Plus is enhanced data only Daily
750MB 1,000.00
product that will enable users to enjoy 2GB 2,000.00
most affordable, reliable and high speed
1GB 2,000.00
internet from TTCL. Weekly
1.6GB 3,000.00
 It is designed to address the needs of 3.5GB 5,000.00
professionals. 10GB 10,000.00
 T Connect is also very suitable for SoHo 3GB 5,000.00
Monthly
who needs very high speed, reliable and 5GB 10,000.00
resilient internet service 7GB 15,000.00
Service Benefit 12GB 25,000.00
 High Speed and reliable internet after 15GB 30,000.00
subscription 20GB 40,000.00

 Rich in selection and hence suite to 40GB 70,000.00

50GB 85,000.00
different user budget
75GB 100,000.00
 Via widely available mobile devices:
100GB 150,000.00
Smartphones, Dongles, MiFi and Routers
150GB 180,000.00
Target Customers 200GB 225,000.00
 Mobile prepaid customers who have
Note:
access to data services  Customer with no bundle will be charged Pay as
you Go price which is TZS12.24 /Mb (VAT 7
inclusive)
Bandika Bandua

8
 Bandika Bandua
Description: Bandika Bandua plans
 BANDIKA BANDUA is the product which
offer capability for users to enjoy browsing Plan Volume Usage Plan Price
(GB) (TZS)
and downloading at their convenience.
 This product mainly target busy users who
500MB Day (0600hrs-0000hrs)
lightly use internet during day hours but 4
1,000.00
heavily use internet during night hours.
3.5GB Night (0000hrs-0600hrs)
 With this product customers will enjoy Daily
better rates when internet is needed most.
1GB Day (0600hrs-0000hrs)
 BANDIKA BANDUA is structured on flexible 10
2,500.00
daily and weekly payment plans, hence
9GB Night (0000hrs-0600hrs)
gives user freedom to choose according to
their budget.
8 3GB Day (0600hrs-0000hrs)
Service Benefit 5,000.00
 Usage flexibility Weekly 5GB Night (0000hrs-0600hrs)
 Affordable rates at night
 High and reliable internet speed 15 5GB Day (0600hrs-0000hrs)
10,000.00
Target Customers
10GB Night (0000hrs-0600hrs)
 Mobile prepaid customers

9
Serereka Bundle

10
 Serereka Bundle
Serereka Bundle Plans
Description:
 Serereka bundle consists of more best Plan All Networks Data SMS Price
(Mins) (Mb) (TZS)
combination of voice, data and SMS. The
bundle will enable customer to make on-net
40 40 50 500.00
and off-net calls, browse and send SMS to Daily
friends and family at affordable yet 45 400 50 1,000.00
competitive rates. 100 100 100 1,500.00
Weekly
Service Benefit 110 400 100 2,000.00
 Wide selection of service according to your 140 250 300 2,500.00
budget 300 500 300 5,000.00
 Affordable rates 600 1024 300 10,000.00
 Bundled Service (Voice, Internet and SMS) Monthly 1500 5120 300 30,000.00
Target Customers 2300 10240 300 50,000.00
 Mobile prepaid customers 4500 20480 300 100,000.00

11
Jiachie Pack (Non-Expiry Pack)

12
 Jiachie Pack 1) Jiachie Bundle
Description: SMS Data Voice(Minutes) Price Validity
(Mb) On-Net All Networks (TZS)
 Jiachie is a package that will enable TTCL
customers to enjoy data, voice and SMS 100 200 50 5 500.00
without being limited with daily, weekly
200 400 100 10 1,000.00
and monthly validity. With TTCL Jiachie Non-Expiry
300 800 200 20 2,000.00
pack customer will have freedom to use
their acquired package till they are finished. 500 1024 500 50 5,000.00

 Jiachie Pack has two categories;-

1) Jiachie Bundle-[Data+Voice+SMS] 2) Jiachie Data Only
2) Jiachie Pack (Data Only)
Data (MB) Price (TZS) Validity
3) Jiachie Dakika (Voice Only) 300 500
Service Benefit 500 1,000 Non-Expiry
1024 3,000
 Access without limitation of time validity 2048 5,000
 For Voice, Internet and SMS: Separately or
as combo
3) Jiachie Dakika
 Wide selection of service according to your All Networks Price Validity
(Minutes) (TZS)
budget
5 300.00
15 700.00
Non-Expiry
Target Customers 40 1,500.00
 Mobile prepaid customers 85 3,000.00

13
Boom Pack (Students Pack)

14
 Boom Pack (Students Pack)
1) Boom Pack Bundle
Description:
Validity Data All network SMS Price
 Boom Pack is a special product designed for (minutes) (TZS)
lifestyle users, targeting students. The package
includes all necessary features desirable for
Daily 150MB       10 50    500.00
lifestyle users.
Weekly 1GB       20 100    2,000.00
 Boom Bundles are specifically discounted to
address budget requirements for Students Monthly 2GB     45 100    4,000.00
 This is offered via Special access code just for
students – Non students cannot access this
bundle
 Boom Pack has two categories;-
2) Boom Pack (Data Only)
1) Boom Pack Bundle-[Data+Voice]
2) Boom Pack (Data Only) Validity Data Price (TZS)
Service Benefit Daily 350MB 500.00
 Rates that are designed for students Weekly
1GB 1,500.00
 Wider selection of bundles 2.5GB 3,500.00
 Mainly focused to Internet usage Monthly
3.5GB 5,000.00
7GB 10,000.00

Target Customers
 Mobile prepaid customers, specifically students
15
Chati Kijanja(SMS Only)

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 Chati Kijanja(SMS Only)
Chati Kijanja Plans
Description:
Validity SMS Allocations Price (TZS)
 Chati Kijanja is a product designed for users to all networks
who frequently send and receive SMS
 This is a Product for the most budget Sensitive
Mobile users Daily 300 500.00
 With this product user enjoys affordable plans
of SMS only packages Weekly 1000 1,000.00

 The product is categorized into Daily, Weekly Monthly 2000 1,500.00

and Monthly plans for affordability and
flexibility.
Service Benefit
 Customer who prefer chatting packages only
 Wide selection of service according to your
budget
 Affordable rates
Note:
 Customer with no bundle will be charged TZS 21.19
Target Customers per national SMS (VAT exclusive)
 Mobile prepaid customers  Customer will be charged TZS 117 per international
SMS (VAT exclusive)

17
 Longa Pack
(All Networks Calls)

18
 Longa Pack (All Networks Calls)
Longa Pack
Description:
 Longa Pack is a product designed for users Validity All Networks Price (TZS)
Minutes
whose call list comprises of users of different
networks
Daily 50 500.00
 User of this product will enjoys affordable
80 1,000.00
plans to Call to All Networks Weekly
170 2,000.00
 The product is categorized into Daily, Weekly
380 5,000.00
and Monthly plans for affordability and
flexibility. Monthly 770 10,000.00
1100 15,000.00

Service Benefit
 Customers who prefer minutes only packages.
 Wide selection of packages according to your
budget Note:
 Affordable rates  When out of bundle, customer will be charged Pay as
you go price which is TZS 1 per second (VAT inclusive)
for both Prepaid and Postpaid customers.
Target Customers
 Mobile prepaid customers

19
 Watumishi Plus
(Data,SMS & Voice)

20
 • Watumishi Plus
Watumishi Plus packs
Description 1. Bundle
 Watumishi PLUS is a special product for public Validity Data All Network minutes SMS Price (TZS)
and private employees; the product intends to Daily 350MB 20 50 1,000.00
enable TTCL to penetrate to the employees and Weekly 1GB 20 100 2,000.00
hence increase its base and revenue. 2GB 45 100 4,000.00
Monthly 4GB 250 500 12,000.00
 The package is coupled with free access to
12GB 350 500 25,000.00
government sites (i.e .co.tz domains) and
government portals (eg. Ajira portal, vibali portal,
Payslip portal etc.) also has rich selection of plans
at affordable rates. 2. Data Only
Package Benefit
 Free access to government sites (.co.tz domain) Validity Data Price (TZS)
and government portals (eg. Ajira, vibali, nk) Daily 700MB 1,000.00
 Rich of bundle selection at discounted rates 2.5GB 3,500.00
Weekly
 Customer will be able to access other TTCL 4GB 6,000.00
bundles 3GB 5,000.00
 Customer can choose package type: bundle, data 7GB 10,000.00
Monthly
only, voice only or SMS only. 18GB 25,000.00
25GB 35,000.00
Target Customer
 Public and Private Employees Please Note:
 All Prices are VAT inclusive
21
 • Watumishi Plus cont…
Description Watumishi Plus
 Watumishi PLUS is a special product for public 3. Voice only
and private employees; the product intends to Validity All Network Minutes Price (TZS)
enable TTCL to penetrate to the employees and Daily 50 500.00
hence increase its base and revenue. 80 1,000.00
 The package is coupled with free access to Weekly
government sites (i.e .co.tz domains) and 170
2,000.00
government portals (eg. Ajira portal, vibali portal, 380 5,000.00
Payslip portal etc.) also has rich selection of plans
Monthly 770 10,000.00
at affordable rates.
1100 15,000.00
Package Benefit 4. SMS Only
 Free access to government sites (.co.tz domain)
and government portals (eg. Ajira, vibali, nk)
 Rich of bundle selection at discounted rates Validity SMS Price (TZS)
 Customer will be able to access other TTCL Daily 300 500.00
bundles Weekly 1000 1,000.00
Monthly 2000 1,500.00
 Customer can choose package type: bundle, data
only, voice only or SMS only.

Target Customer
 Public and Private Employees Please Note:
 All Prices are VAT inclusive
22
T-Burudani

23
 T-Burudani

Description:
T-Burudani Plans
 T- Burudani is the TTCL video Streaming service Validity Offer Price (TZS)
that will enable user to stream local and
international eye catching video on his/her mobile
phone (i.e smartphone) or tablet.
 The video content will be from world renowned
studios such as Hollywood, Nollywood, Bollywood, Daily 1,000.00
HBO, Bongo movies etc; Moreover user will have Local and
access to download or rent a desired video content Weekly International Video 3,000.00
at affordable rate direct from the App. Content
Monthly 5,000.00
Service Benefit:
 Free data on streaming of video content
 Access to eye catching latest movies, drama,
comedy etc
 Variety of choice from local to international video
content
How to Access:
 Ability to download and rent video content of
choice at affordable rates  Through Application (T-Burudani) available for both
 Easy to subscribe and use playstore and App store.
 Rich in video content which address different user  Through the website link (i.e www.tburudani.co.tz)
desires How to Subscribe:
 Through App
Target Customers
 TTCL mass market (Low, Mid and High End Users of
TTCL’s data services)

24
Jisoti Pack

25
 Jisoti Pack
Jisoti Pack plans
Description:
 Jisoti pack is well packed and programmed Jisoti Data only:
product that enable users to buy big volume
Validity Product Offer Price (TZS) Free Bonus
once and use it gradually till validity
expiration. 3 Days
3GB: 1GB Daily
3,000.00 300MB free
for three Days
 Volume in this package is evenly distributed
daily up to the end of validity. Therefore, 5 Days
5GB: 1GB Daily
5,000.00 500MB free
customers enjoy their offer up to the end of for five Days
validity period without worrying about usage
expiration before end of desired validity.
Jisoti Voice only:
Service Benefit Validity Product Offer Price (TZS) Free Bonus

 The offer provides usage planning during 60 Minutes: 20

10 Minutes
3 Days Minutes Daily 1,000.00
validity period for three Days
free
 User enjoy high speed internet, without 125 Minutes: 25
worrying about usage expiry 30 Minutes
5 Days Minutes Daily 2,000.00
free
 Affordable pricing plan for five Days

 Attractive bonuses Note:

 Access to other TTCL offer  Customer with no bundle will be charged Pay as
you Go price which is TZS12.24 /Mb (VAT
inclusive) for data.
Target Customers  When out of bundle, customer will be charged
 Mobile prepaid customers Pay as you go price which is TZS 1 per second
(VAT inclusive) for both Prepaid and Postpaid
customers. 26
Bando Tam Tam Plus

27
 Bando Tam Tam Plus
Bando Tam Tam Plus
Description:
 Bando Tam Tam Plus is a promotional Plan All Networks Data SMS Price
(Mins) (TZS)
offer that enable mobile users to enjoy
affordable data and voice bundles through
Daily 5 600MB 30 500.00
T-Pesa menu.
5 days 10 1.2GB 50 1,000.00
Service Benefit
 Discounted rates via T-Pesa menu Monthly 20 2.2GB 300 5,000.00
 User who prefer bundle with more data
volume.
 Rich in volume hence value for money
 User of this Package have access to all Offers Access method
other TTCL mobile services  On T-Pesa USSD Menu: Press *150*71# then
number 3 then number 1.
Target Customers
 T-Pesa users

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TTCL HAKIKI

29
 T-HAKIKI
Description: How will customer be able to verify
 T-Hakiki is the service that will enable seed :
users/customers to verify agricultural inputs
validity through their digital devices such as
mobile phones, tables, etc. With this service,  Customer will be able to recognize a
farmers will be able easily recognize counterfeit counterfeit seed through the
agricultural inputs, and therefore consume following simple method;
genuine agricultural inputs for guaranteed
productivity. 1. Dial *148*52#
 This service will be free to farmers 2. Follow instructions

Benefit to farmers:

 Quick verification of agricultural inputs such

as seeds and agrochemicals.
 Available via all mobile networks in Tanzania
 Free access through USSD code

Target Customer:
 Farmers and agricultural stakeholders

30
International Call Service

31
 International Call Service
International Call tariff:
Description:
Price (TZS)
 International Call service Zone Destination
Per Minute
enable user to call to different Europe, North America, Eastern and
A Southern Asia Except Lithuania, Latvia 950.00
international destinations at and Western Samoa
affordable rates. B SADC Member Countries include South
1,200.00
Africa except DRC and Zimbabwe
 The product is on pay as you C Middle East Except Serbia, Oman 1,150.00
use plan hence offer budget D East Africa Except Burundi 1,550.00
flexibility. Rest of the world except premium
E 2,450.00
destinations
Premium destinations (hard to reach
F 3,750.00
Service Benefit due to war, force majeure, etc)

 Different charges as per G Mobile satellite communications 32,800.00

destination
 Affordable rates

Target Customer
 TTCL mobile customers Note:
 All prices are VAT exclusive

32
• Jiachie Kimataifa Pack
Jiachie Kimataifa Plans
Description
 Jiachie kimataifa Pack is an international Countries Minutes Price (TZS) Validity

package which will enable customer to 3 2,000.00

China, India,
make international calls to their desired Pakistan, Japan, 7 5,000.00
destinations. Korea, UAE 15 10,000.00
31 20,000.00
 Customer subscribed to this package will
3 2,500.00
enjoy non-expiry validity and hence Uganda, Rwanda, 6 5,000.00
enable customer to use their package on Kenya, Burundi
their convenience. 12 10,000.00

Service Benefit UK, Germany,

3 2,500.00 Non-expiry
 User can select international destination France, USA, Brazil, 6 5,000.00
Belgium
of choice 25 20,000.00
 Freedom of use, no time limits 3 3,000.00
DRC, Malawi,
 Rich in selection and hence suite to S.Africa, Zambia, 5 5,000.00
different user budget Zimbabwe, 10 10,000.00
Botwsana
Target Customer 21 20,000.00
 Prepaid TTCL mobile customers
Note:
 All Prices are VAT inclusive
33
Home Users

34
 Home Users
TTCL Corporation is rich in high products which address Home Users.
These products are as mentioned below:
 Nyumbani Pack
 Unlimited Products
 Fixed Pre-Paid Voice
 Fiber Connect Bundle
 T-Connect Plus
 Broadband Standard
 Bwerere

35
Nyumbani Packages

36
 Nyumbani Packages
Available Packages plans
Description:
 TTCL offers high speed volume Happy Hour
Plan Package Name Volume Price (TZS)
based packages for home, SoHo, (Free Offer)
SME and Corporate uses.
 User get fixed volume based at Weekly
Lite 3GB 3GB 5,000.00 3GB
(1800Hr-
fixed payment Lite 5GB 5GB 7,500.00
0600Hrs)
Lite 12GB 12GB 15,000.00 Everyday
 The service is offered at the 22,500.00
Home 8GB 8GB 5GB
speed between 2Mbps to 8Mbps 30,000.00 (1800Hr-
Home 16GB 16GB
Service Benefit 0600Hrs)
Home 25GB 25GB 45,000.00 Everyday
 Fast internet connection Monthly Home 40GB 40GB 72,500.00

 Wide selection of service Business 70GB 70GB 125,000.00

225,000.00
according to your budget Business 140GB 140GB
Business 300GB 300GB 450,000.00
 Affordable rates
Business 600GB 600GB 800,000.00
 Customers who prefer specific Business 900GB 900GB 900,000.00 N/A
volume of data. Enterprise 420GB 420GB 450,000.00
Enterprise 1000GB 1000GB 950,000.00
Target Customer Three
Months Enterprise 1800GB 1800GB 1,600,000.00
 Home , SoHo, SME and
Enterprise 2700GB 2700GB 1,800,000.00
Corporate users.

37
Unlimited Packages

38
 Unlimited Packages
Available Packages plans
Description:
 This is the speed based product Download Upload
Price in TZS
Plan Package Name Speed Speed
that allows customer to get fast (VAT
(Mbps) (Mbps)
inclusive)
unlimited internet connection plans Unlimited Silver 2 1 65,000.00
at very affordable rates throughout Unlimited basic 4 2 200,000.00
the month on a fixed network Unlimited Standard 6 3 300,000.00
 Unlimited packages has been Monthly Unlimited Premier 8 4 400,000.00
designed to follow rolling month
Unlimited
cycle which means month begins 4 8 350,000.00
Streaming
when account has been recharged.
Service Benefit
 Fast internet connection
 Wide selection of service according
to your budget
 Affordable rates
 Customer who prefer to have
internet connection throughout the
month by choosing speed instead of
data volume
Target Customer
 Home , SoHo and SME users.
39
Fixed Voice Prepaid

40
 Fixed Voice Prepaid
Description: Available tariff
 TTCL Prepaid is one of the telephone
services where a telephone line is Voice (sec)
attached to a Prepaid Account and all
Customer
telephone services accessed from this Type
Payment Mode
account are paid for in advance.  On net Off Net

Service Benefit
 Easy access to TTCL network; Fixed Prepaid 1.00 1.00
 Interactive voice prompts giving status
of the account and helping the
customer on how to use the whole
range of value added services;
 Remote recharging and transferring
the balance to other accounts
 Option to use a PIN when making calls;
 Direct access codes for top up and
balance check;
Target Customer
 Home , SoHo and SME users.

41
Fiber Connect Bundle

42
 Fiber Connect
Available Packages plans
Description:
Validity Product Name Internet
 Fiber Connect is the product Speed Up to
Price VAT
inclusive (TZS)
designed for customers under FTTH (Mbps)
project. Fiber Connect
10 100,000.00
Lite
 Fiber Connect is offered over a fiber
Monthly Fiber Connect
network hence ensure high quality Basic
30 150,000.00
of data. Fiber Connect
50 200,000.00
Preferred

Service Benefit
 Rich in plan selection and hence
suite to different user budget
 Affordable rates
 High and reliable internet speed
 Designed for FTTH project
customers, high speed needs

Target Customer
 Home , SoHo and SME prepaid
customers.

43
T-Connect Plus

44
 T-Connect Plus
T-Connect Plus plans
Description: Plan Volume Price (TZS)
 T-Connect Plus is enhanced data only
product that will enable users to enjoy 300MB 500.00
Daily
most affordable, reliable and high speed 750MB 1,000.00
2GB 2,000.00
internet from TTCL.
1GB 2,000.00
 It is designed to address the needs of Weekly
1.6GB 3,000.00
professionals.
3.5GB 5,000.00
 T Connect is also very suitable for SoHo 10GB 10,000.00
who needs very high speed, reliable and 3GB 5,000.00
resilient internet service Monthly
5GB 10,000.00
Service Benefit 7GB 15,000.00
 High Speed and reliable internet after 12GB 25,000.00
subscription 15GB 30,000.00
 Rich in selection and hence suite to 20GB 40,000.00
different user budget 40GB 70,000.00
50GB 85,000.00
 Via widely available mobile devices:
75GB 100,000.00
Smartphones, Dongles, MiFi and Routers
100GB 150,000.00
Target Customers 150GB 180,000.00
 Mobile prepaid customers who have 200GB 225,000.00
access to data services
45
Broadband Standard

46
 Broadband Standard
Description:
Available Package plans
 Broadband Standard is fixed internet
service whereby user pays as per
usage. Price Per MB in TZS
 The product offer flexible and Package Name
(VAT inclusive)
affordable payment plans which cut
across all user budget. Broadband Standard 20.40

Service Benefit
 Fast internet connection
 Affordable rates
 Customers who prefer pay by usage
services

Target Customers
 Home , SoHo and SME customers.

47
Bwerere

48
 Bwerere
Available Packages plans
Description:
 Bwerere product is fixed prepaid Validity
Other Price VAT
voice bundle which consists of Product Name
On net
network inclusive
minutes
unlimited minutes for on net and mins (TZS)
minutes to call off net.
Bwerere Easy Unlimited 500 10,000.00

Service Benefit 30 days Bwerere Medium Unlimited 1000 20,000.00

 Rich in plan selection and hence
suite to different user budget Bwerere Super Unlimited 2000 35,000.00
 Affordable rates
 Free calls to TTCL customers
 Customers who prefer voice bundle.
Note:
 The bundle is available for fixed voice prepaid
Target Customer customers only.
 Home , SoHo and SME prepaid
customers.

49
Enterprises Business

50
 Enterprise Business
TTCL Corporation is rich in products which address Enterprise Business.
TTCL Enterprise Business is categorised into two:
1. Corporate Business
2. Wholesale
Corporate Business are: Wholesale products are:
 Fixed Postpaid Voice  Co-location Services
 Dedicated Internet
 MPLS VPN
 Transmission Services
 VPLS  IP Transit
 GovNet Connect  Dark Fiber
 T-Connect Corporate
 Corporate Bundle
 Duct Lease
 Integrated Services Digital Network (ISDN)  International Toll Free Services (ITFS)
 IP Centrex  In Building Cellular Solution
 Multi-conference Call
 Free Phone – 0800 Code
 SIP-Trunking service
 Closed User Group (CUG)
 TTCL Bulk SMS
 Voice Cast
 Data Cast
 Satellite Broadband
 Mobile VPN
 TTCL Convergent Conferencing Services
51
 Short Code & USSD charging
Corporate Business

52
 Fixed Postpaid Voice
Description:
Available tariffs
 TTCL Post Paid Services are
communication solutions offered by
TTCL whereby the customer pays for
the services after usage as per service
agreement. Voice (sec)
Customer
 Voice services communication solutions Type
Payment Mode
supported as postpaid include:- On net Off Net
 Domestic and international telephone and fax
services on fixed and wireless lines
 ISDN Primary Rate Access (PRA) service Fixed Postpaid 1.00 1.00
 IP Centrex
Service Benefit
 Guaranteed communication as bill
settlement is after usage
 Improved customer care relationship
 Support a number of value added
service like (Wake- Up, Hot line, etc)
Target Customer
 SoHo, SME and corporate postpaid
customers.
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 Dedicated Internet

Description:
 TTCL Dedicated Internet provides businesses with a
reliable, high speed, high grade connection
 This is the fastest dedicated internet (fully duplex)
offered for web-surfing, software downloads, news,
entertainment and other internet based applications
and content services.
 Speed offered is between 1Mbps to 1000Mbps
 Price/Mb start from 65US$/Mb

Service Benefit
 Corporate enhanced to be linked with the word through state of the art , high speed, full
duplex internet from TTCL

Target Customer
 SME and Corporate postpaid customers
54
 MPLS VPN Services

MPLS VPN
 Multiprotocal label switching (MPLS) is a versatile solution to address
the problems faced by present-day networks-speed, scalability, quality-
of-service (QoS) management, and traffic engineering.
 MPLS has emerged as an elegant solution to meet the bandwidth-
management and service requirement for next-generation Internet
Protocol (IP)-based backbone networks. MPLS is a family of methods
for harnessing the power of multiprotocol label switching(MPLS) to
create virtual private networks(VPNs). MPLS VPNs give network
engineers the flexibility to transport and route several types of network
traffic using the technologies of a MPLS backbone.
 VPN (Virtual Private Network) is simply a way of using a public network
for private communications, among a set of users and/or sites.

There are three types of MPLS VPNs deployed in networks today:

 Point-to-point (Pseudo wire)
 Layer 2 (VPLS)
 Layer 3 (VPRN)

55
 VPLS Services

Description:
 VPLS (Virtual Private LAN Services) is a way to provide Ethernet-based multipoint to multipoint
communication over IP/MPLS networks.
 It allows geographically dispersed sites to share an Ethernet broadcast domain by connecting
sites through pseudo wires.
 The main difference between VLPS and MPLS is in the virtual layer. While VPLS is a “layer 2”
network, MPLS is a “layer 3” one. The basic difference is in the way the customer’s addresses are
managed: In VPLS, customer’s addresses packet by MAC; and in MPLS, they packet by their IP. 
 
Service Benefit: 
 Wide selection of bandwidth
 Affordable rates
 Extensive network and hence availability

Target Customers: 
 Government Institutions
 Corporate Customers

56
 GovNet Connect
Description:
GovNet Connect charges:
 Is the end to end link maintenance
service that will be offered by TTCL
to all links that connects government One Time Fee O&M Monthly
Product Name
institutions to the eGA POPs in TZS (NRC) (TZS)
available in DSM.
 GovNet Connect services is mainly GovNet Connect 62,500.00 125,000.00

for government Institutions available

in Dar Es Salaam only.

Service Benefit Note:

 Enable Government Institutions  NRC Charges above includes VAT
connect to eGA POP in DSM  This is the link operation and maintenance charges
Telephone House only
 This service is designated for customers located in
Target Customers Dar Es Salaam region only.
 Government Institutions  For New customers located in these locations will
have to build their own link to near eGA POP
located in DSM.

57
 T-Connect Corporate
T-Connect Corporate
Description:
 T-Connect Corporate is the data only or volume Validity Volume (GB) Price
based product that will enable mobile corporate (TZS)
customers to enjoy most affordable, reliable
and high speed internet on postpaid payment 1GB 5,000.00
mode.
10GB 25,000.00
 T-Connect Corporate has wide selection and
hence gives user freedom to select package of 20GB 40,000.00
choice according to his/her budget.
Monthly
Service Benefit 40GB 60,000.00

 Offered on Postpaid payment mode hence user

50GB 80,000.00
enjoy the services before payment
 Rich in selection and hence suite to different 80GB 120,000.00
user budget
120GB 180,000.00
 Affordable rate
 Large volume and designed for Corporate 200GB 225,000.00
customers
300GB 340,000.00
Target Customers
 SME and Corporate postpaid mobile customers 600GB 675,000.00

900GB 1,100,000.00
58
 Corporate Bundle
Corporate Bundle
Description: Validity Data Voice SMS Price
 Corporate Bundle is the new data, Volume Minutes (TZS)
voice and SMS bundle that will enable
mobile corporate customers to enjoy 400MB 20 40 5,000.00
most affordable, reliable and mobile 800MB 40 100 10,000.00
postpaid service from TTCL. 1GB 60 120 15,000.00
 Corporate Bundle has wide selection 2GB 80 160 20,000.00
and hence gives user freedom to
5GB 100 200 25,000.00
select package of choice according to
his/her budget. 6GB 150 300 30,000.00

Service Benefit 8GB 200 400 50,000.00

Monthly
 Offered on Postpaid payment mode 10GB 300 500 65,000.00
hence user enjoy the services before 12GB 400 600 80,000.00
payment
15GB 500 700 100,000.00
 Rich in selection and hence suite to
20GB 600 800 150,000.00
different user budget
 Customized offers for Corporate 30GB 700 900 180,000.00

customers
40GB 800 1000 200,000.00
Target Customers
 SME and Corporate postpaid mobile
customers
59
 Integrated Services Digital Network (ISDN)
Description:  ISDN Service Charges
 This is the digitalization of the fixed access Charges in TZS (VAT exclusive)
line between the telephone exchange and Item
the customer's premises, with a powerful With Modem Without Modem
signaling system associated with it.
Line Installation 3,000,000 1,000,000
 The ISDN digital access provides the users
with the possibility of initializing end-to- Monthly Line 149,175 149,175
end digital connections that can support Rental
Voice, Data and a variety of added services Monthly DID 500 500
Rental
Service Benefit
 Enterprise solution to connect office users
 Cost savings  Special Call Centre ISDN Services.
 Accessibility to multiple value add services
Item Charges in TZS (VAT exclusive)
 Calling Line Identification
 Multiple subscriber numbers Line Installation 250,000
 Direct Dialing Inward
Monthly Line Rental 170,000
 Call forwarding
 Conference call Monthly DID Rental 500
 Sub addressing
Target Customers
Note:
 SME and Corporate customers  Only ISDN PRA is available
60
 Special Call Centre, ISDN is hosted on TTCL.
 IP – Centrex
Description:
 IP-Centrex is a modern way of providing Monthly charge per extension One off
(TZS) Charge per
PBX service through public telephone extension
network without the customer owning the (TZS)
equipment Intercom call Other call
Service Benefit Within a
Within
multiple
 Cost reduction due to low upfront region/city 5,000
regions/cities Retail voice
investment on equipment 3,000 6,000 tariffs apply
 Transfer operational and maintenance Free calls per month
responsibilities to the telephone network
operator by shifting equipment ownership
 No need of equipment floor space and Note:
commercial power  All charges are VAT exclusive.
 Intercom call is a call made using a short code within an IP-
 Ability of connecting multi-locations on one Centrex group only.
IP-Centrex  Depending on locations to be provided the IP-Centrex
extensions either in one region/city or multiple regions/cities,
 Uniform features to all Centrex users monthly charges will change to either TZS 3,000 or TZS 6,000
regardless of branch locations respectively.
 Convergence that allows combined voice
and data solutions within the enterprise.
Target Customers
 SME and Corporate customers
61
 Multi-conference Call
Description:
 It is a supplementary service that adds value to TTCL prepaid and postpaid voice
services, both fixed and mobile. The service allows a TTCL subscriber to talk to
many people on a single call whereby the subscriber decides the time to start and
end a conference call. 
Service Capability
 For TTCL Fixed a maximum of 20 telephone numbers (persons) can be on one
conference call
 For TTCL Mobile a maximum of 6 telephone numbers (persons) can be on one
conference call
Service Charging
 Existing Commercial PPA & POP tariff will apply to customers using the multi-
conference service,
How to Make Conference Call
 For Customer with multi-conference service activated shall undergo following steps
 For Mobile: Call first client then press *60 then Call next client
 For Fixed: Call first client then Press redial button to call another client…
Target Customers
62
 SME and Corporate customers
 Free Phone – 0800 Code
Description:
 Also known as “Toll Free” service which uses 0800-11-XXXX is a postpaid service by which the called customer
also known as service subscriber receives a call and pays for the whole cost of the call without the calling party
paying
Service Capability
 Guaranteed business contact from free calling users
 Multiple routing to various destinations with same toll free number
 Reliable call termination through call forwarding
On-net originated
 A call from TTCL networks to TTCL FPH number, existing postpaid voice tariffs shall apply to the called FPH
subscriber based on the destination.
Off-net originated
 A call from other network to TTCL FPH number, TTCL will charge the FPH subscriber TZS. 180/= per minute.
FPH originated
 A call originated from the FPH number shall be charged normal voice retail rates, unless that call is terminating to
other free phone number.
FPH monthly charges
 Service charge TZS. 23,400/=
Note:
 All prices are VAT exclusive
Target Customers
 SME and Corporate customers 63
 SIP Trunking Service
Description: SIP Trunking Charging
 A SIP (Session Initiation Protocol) trunk is a service that
allows businesses with an installed private branch
exchange (IP-PBX) to use real-time communications Charges in TZS (VAT
including VoIP. By connecting an SIP trunk to an internal exclusive)
NGN (next generation network) or traditional PSTN
Item
(public switched telephone network) phone system, Without
companies can communicate over IP outside the With Optical
Optical
enterprise Switch
Switch
Service Capability
 Eliminating the need to invest in costly (and less Line Installation 1,100,000.00 250,000.00
capable) TDM-gateway equipment infrastructure or
desktop equipment. 512Kbps 85,000.00
 Reducing monthly expenses, since only one connection
Monthly 1024Kbps 170,000.00
for data and voice is needed. Charge
 Eliminating the need for PRI (primary rate interface)/BRI
2048Kbps 340,000.00
(basic rate interface) connections, lowering telephony
costs.
 Allowing companies to outsource their PSTN Monthly DID (Direct 500
connectivity to a third party, reducing long-distance Inward Dialing) Rental
charges.
 Accessing the benefits of a hosted VoIP service, without Existing TTCL postpaid
discarding existing investments in a traditional phone Usage: voice service tariffs will
system. apply
Target Customers 64
 SME and Corporate customers
 Closed User Group (CUG)
Description:
 Closed User Groups are groups of mobile telephone
subscribers who can only make calls and receive calls
from members within the group.
Service Benefit:
 Ensure communication at affordable rates
 Ensure easy access of the group members
 Stay connected with friends and family
 Keep employees in the loop
Charges:
 TTCL offers CUG at a flat monthly rate of TZS 5,000.00 per member
 Any call outside the group whether on net or off net will be charged at normal TTCL
rates.
 CUG group shall be in Post paid mode and members can be in Prepaid/Postpaid mode.
Target Customers
 SME and Corporate customers
65
 Bulk SMS
Bulk SMS charges:
Description:
 Bulk SMS or Bulk Messaging is the
dissemination of large numbers of Range (SMS Counts)
Price per
short messages for delivery to Bucket/Heap
SMS (TZS)
multiple mobile phone terminals From To
anywhere in the world. 1 1 100,000 15.00

2 100,001 500,000 14.00

Service Capability 13.00
3 500,001 1,000,000
 Easy service access
4 1,000,001 5,000,000 12.00
 Quick responses
5 5,000,001 10,000,000 11.00
 Easy updates
6 10,000,001 50,000,000 10.00
 Economical approach
7 50,000,001 Above 9.00
 Saves time
Note:
Target Customers 1. Setup Charge: TZS 300,000.00
2. Monthly Charge: Service Charge of TZS
 SME and Corporate customers
100,000.00
3. All charges are VAT exclusive

66
 Voice Cast
Description: Voice Cast charges:
 A voice cast is a service that gives
customer a period of time for coverage
of an event by broadcasting through Item Charges in TZS (VAT exclusive)
public voice media. By voice cast
service, celebration, memorial, sport, Connection Charge
250,000
entertainment etc. events can be (per site)
broadcasted from different locations Session Charge
525,000
with TTCL coverage. (per hour per site)

Minimum duration
Service Terms and Conditions requirement 60
 TTCL fixed and mobile networks can be (minutes)
used for this service.

Target Customers
 SME and Corporate customers

67
 DataCast
Description:
 DataCast is a special dedicated internet
Data Cast charges:
product, the product will give customer a
specific period for coverage of an event by
broadcasting over the internet.
 By DataCast service, celebration, memorial,
sport, entertainment etc. events can be Set up fee in Event Charge for
broadcasted from different locations with Product Name TZS (VAT 2 hours in TZS
inclusive) (VAT inclusive)
TTCL coverage. TTCL fixed and mobile
networks can be used for this service. DATA CAST 10Mbps 165,000.00 1,298,000.00
Service Terms and Conditions:
 The provided service will be valid for 24Hrs DATA CAST 20Mbps 165,000.00 2,312,800.00

 Customer will only be charged for two

hours.
 Product is in Prepaid mode.
 Customer should request and arrange for
payment of service at least 2 days before
the event.
Target Customers
 SME and Corporate customers
68
 Satellite Broadband
Satellite Broadband charges: Home
Description:
Download Upload Monthly
 TTCL offers satellite communication Service Plans Speed (kbps) Speed (kbps) Allowance MRC (TZS)
solution using Ka band Satellites for "upto" "upto" (GB)
organizations, corporations or Home T5 15000 1000 5 GB 150,850.00
government offices in areas where Home T15 15000 1000 15 GB 165,000.00
fiber optic backbone has not yet Home T20 15000 1000 20 GB 265,000.00
reached. Home T25 15000 1500 25 GB 425,000.00
 Home T35 15000 1500 35 GB 510,000.00
All satellite communication solutions
Home T40 15000 2000 40 GB 672,000.00
are customized with customers’
Home T50 15000 2500 50 GB 875,000.00
requirements in mind to achieve
optimum communication at
competitive rates. Satellite Broadband charges: Business
Service Benefit: Download Upload
Monthly
 Satellite solution prove very important Speed Speed
Service Plans Allowance MRC (TZS)
in case terrestrial infrastructure (fiber (kbps) (kbps)
(GB)
"upto" "upto"
optics, microwave systems, or any
other media) fails Business T75 15000 2000 75 GB 1,200,000.00
 GB Boosters can be purchased for Tsh Business T125 15000 1500 125 GB 1,800,000.00
30,000 per GB. Business T250 15000 2000 250 GB 3,100,000.00
Business T350 15000 2500 350GB 4,500,000.00
 Option to purchase additional IP
Business Uncapped 1000 512 Uncapped 2,100,000.00
addresses at an extra cost.
Target Customers Note:
 Prices includes all taxes
 SME and Corporate customers
 All includes free night data usage from 00:00 am to 06:00 am
 Setup fee with equipment is TZS 1,450,000 VAT inclusive 69
 Mobile VPN
Mobile VPN charges:
Description: 1. Mobile VPN speed based:
 Mobile VPN is the dedicated end-
Price in TZS (VAT
to-end connectivity solution Service Charging rule inclusive) Validity
which link multiple sites in
Mobile VPN   Monthly rental charge 41,220 Month
different geographical locations
over mobile network.
 Large enterprises, government 2. Mobile VPN volume based:
and non-governmental
organizations with offices in Price TZS (VAT Price TZS (VAT
different locations can seamlessly Package Name Volume(MB) exclusive) inclusive)
extend their business applications Mobile VPN 100MB 100 1,271.19 1,500.00
to all branches reliably, securely Mobile VPN 200MB 200 2,203.39 2,600.00
and efficiently. Mobile VPN 400MB 400 4,237.29 5,000.00
Service Benefit: Mobile VPN 800MB 800 7,033.90 8,300.00
 Can link multiple sites in different Mobile VPN 1GB 1,024 8,220.34 9,700.00
geographic locations. Mobile VPN 2GB 2,048 15,254.24 18,000.00
 Private APN mobile VPN 4GB 4,096 27,118.64 32,000.00
Target Customers Mobile VPN 5GB 5,120 30,508.47 36,000.00
 SME and Corporate customers
Note:
  This should apply for both postpaid customers

70
 TTCL Convergent Conferencing
Description:
Convergent Conferencing charges:
 TTCL Convergent Conferencing is a Item Description Requirement

simple, convenient and cost-

Account Set One time charge for convergent To be charged to
effective audio, video and web Up Charge conference account creation (TZS convergent conference
conferencing service 10,000.00) subscriber for having an
account
 The service allows multiple people Audio Pay for Session Minutes To be charged to
Conference TZS 400.00 Per Minute convergent conference
at different geographical locations Bridging subscriber’s billing number
to engage in conference session in Charge
their own virtual meeting room Audio Each party pays for the conference To be charged to the audio
 Enterprise users & individual Conference call connection conference access number
Accessing - Telecommunications provider’s caller
subscribers can schedule a Charge related tariffs to apply
conference or hold a conference
Video Pay for Session Minutes To be charged to
instantly Conference TZS 3,600.00 Per Minute convergent conference
Bridging subscriber’s billing number
Service Benefit: Charge
 Reduced operating expenditure
Video Each party pays for the video To be charged for the
 Employees do not need to travel to Conference conference bandwidth connection bandwidth connection per
Accessing per site site
attend conferences, which reduces Charge
travelling and human resource costs
 Improved work efficiency
 Reduced risks Note:
  All charges are VAT exclusive
Target Customers
 SME and Corporate customers 71
 • Short Code & USSD Charging

Description Product Plans

 Due to increased demand on short code
services, TTCL intends to introduce the 1. Short Code
short code and USSD charging services to
aggregators. Product Name Price/Short Code SMS (TZS)
 A2P Aggregators will be liable to bear
these costs on behalf of their clients. Short Code SMS 46.81
Service Benefit
 Minimum investment cost to clients (i.e 2. USSD
users)
 Efficient and quick SMS delivery to clients  USSD Service is charged TZS 200,000
Target Customer per month
 A2P Aggregators
 Others

72
Wholesale

73
 Managed Facility/Co-Location service

Description:
 TTCL Co-location Services is supplementary service
whereby TTCL provides space and equipments for rental
to customers. (E.g other operators)
 Co-location services in TTCL facilities offers customers
space, commercial and back-up power, cooling and
physical security for their equipment allowing customers
to gain access to a variety of telecommunications and
network services within the vicinity — with a minimum
cost and complexity.

Benefit of Co-location services

 Reduce initial investment cost to operators
 Enable operators to share infrastrure
 Affordable and convenient payment plans

74
 Transmission Capacity
Transmission Capacity
 This is end data transmission capacity in SDH
transmission standards; E1 and STMx. The
minimum available capacity for is E1 and the
maximum is 1X STM-64.
 The capacity is used to service providers who are
licensed by the Tanzania communication
Regulatory Authority (TCRA).

Benefit of TTCL transmission capacity services

 Reduce initial investment cost to operators
 Enable operators to share infrastrure
 Affordable and convenient payment plans

75
 Available Products on Transmission Capacities
Transmission Capacity
 METRO DATA TRANSMISSION CAPACITY: This is end to end data transmission capacity in SDH
transmission standards; E1 and STMx within the same city or town (defined according to laws and
regulations of United Republic of Tanzania).
 NATIONAL DATA TRANSMISSION CAPACITY: This is end to end data transmission capacity in SDH
transmission standards; E1 and STMx between any two defined locations within the United
Republic of Tanzania.
 INTERNATIONAL PRIVATE LEASED CIRCUIT (IPLC): This is end to end data transmission capacity in
SDH transmission standard of any capacity with one end in the United Republic of Tanzania and
another end in any other country . IPLCs may be offered in end-to-end basis or half circuit basis
depending on customer choice.
 NATIONAL PRIVATE LEASED CIRCUITS (or simply LEASED LINES): This is end to end data
transmission capacity with capacity less than E1 within the united republic of Tanzania.

Benefit
 Increased efficiency and effectiveness as the link is permanently available and
 Dedicated Cost reduction as high volume of information can be loaded and transferred
simultaneously
 High budget ability as constant amount of money is paid irrespective of volume of
information transferred.
76
 IP Transit

Description
 TTCL IP TRANSIT is the ultimate for Internet
Service Providers (ISPs), mobile operators and
contents providers who desire for One-hop global
connectivity to major internet peering points and
content resource
 Price range from US$ 60/Mbps

Benefit
 Links directly to BGP border router where BGP routing transit customer’s traffic
directly to upstream providers and internet.
 Reliability and quality internet connectivity with high performance and scalability.
 Flexible Border Gateway Protocol (BGP) communities allow user-beneficial traffic
engineering

77
 Dark Fiber

Description
 TTCL Dark fiber is unused optical fiber that has been
laid but is not currently being used in fiber-optic
communications. Because fiber-optic cable transmits
information in the form of light pulses, a "dark" cable
refers to one through which light pulses are not being
transmitted.
 TTCL has laid thousands of miles of fiber across the
united republic for its own use, then unutilized fiber
cores are leased to clients for their own use,
 Prospective customers for the services are cable TV,
telco operators or other companies looking to expand
their reach in the future.
Dark fiber is also known as unlit fiber.

Benefit of Dark Fiber services

 Reduce initial investment cost to operators
 Enable operators to share infrastrure
 Affordable and convenient payment plans
78
 Duct Lease Services
Description:
 TTCL offers Ducts lease service which gives the
possibility of operators to rent a space in TTCL
ducts networks available in Tanzania mainland
and island.
 Through this service TTCL Corporate customers
will be able to lease a space in available ducts
system and hence use them as their own by only
paying rental charges .

Benefit of Duct Lease services

 Reduce initial investment cost to operators
 Enable operators to share infrastructure
 Affordable and convenient payment plans

79
 International Toll Free Service (ITFS)

Description:
 International Toll Free Service (ITFS) connects calls from users of toll free numbers in Tanzania over to destined
private or business lines (mobile, land or VoIP) anywhere in the world.
 Number segment shall be 080811XXXX
 The service can help company/enterprise global business appear local to their target market. It also allows callers
from Tanzania to have 24-hour direct toll-free access to business worldwide.

Service Capability
 Guaranteed business contact from free calling users
 Multiple routing to various destinations with same toll free number

National portion:
 Call tariff shall be TZS 180.00 per minute

International portion:
 Call tariff shall be as per existing postpaid international tariffs.

ITFS monthly charges

 Service charge TZS. 10,000/= 
80
 • In-Building Cellular Solution

Description
 In-Building Cellular Solution or In-Building Cellular
enhancement solution is a telecommunication solution
which is used to extend and distribute the cellular signal of
a given mobile network operator (hereafter abbreviated as
an MNO) within a building.
 In-Building Cellular solution uses wireless cellular phone
boosters to eliminate poor internal reception problems that
impair wireless services indoors, therefore improving
productivity and allowing for a stable connection 24/7
 80% of all cellular calls are conducted indoors and a stable
wireless signal is a business and public safety requirement
in today’s data-centric world.
Service target areas
 High raises Buildings
 Below ground level buildings
 Large/extensive buildings

81
• IBS Provided Services:

1. Power

Sufficient Power will be provided so as to enable MNO’s to effectively focus on offering quality
communication service to the user since sufficient power is available from TTCL

2. Space

Ample space is available for MNO to install their equipment necessary for transmitting telecommunication
services to the designated location (Airport)

3. Antenna (DAS)
TTCL has deployed a network of unobtrusive antenna throughout the building, the deployed antennas
solution produce world class quality of service (QoS), all MNO’s will get access to the building through this
network of antennas. or structure.

4. Access fibre

TTCL Fiber link has been made available to connect MNO’s equipment's to the designed destination in the
building. All operators will share this ready available infrastructure provided by TTCL

82
 • TTCL IBS Charging model:
Contract Plan Price in US$ O&M in US$(Monthly)
Annual lease (Monthly) 9,180.00 n/a

10 - Year IRU (One Time) 330,480.00 1,388.02

15 -Years IRU (One Time) 440,640.00 1,850.69

20 -Years IRU (One Time) 550,800.00 2,313.36

One Time Fee for annual lease: US$ 2,000.00
Notes
30% for 3-Years and 50% for 5-
Discount structure on lease:
Years

The IBS Package includes the following:

1. Access port to all antennas installed within the building (135 Antennas)
2. Fiber Access link from equipment room to Airport Building (8km)
3. Space at the equipment room
4. Power for equipment (<= 2Kw) 83
84