Manager & Management
Manager & Management
Manager & Management
Manager is someone who coordinates and oversees the work of other people so that organizational goals and objectives can be accomplished.
Management in all business areas and organizational activities are the acts of getting people together to accomplish desired goals and objectives.
CLASSIFYING MANAGERS
First-line Managers
Individuals
Middle Managers
Individuals
Top Managers
Individuals
who are responsible for making organization-wide decisions and establishing plans and goals that affect the entire organization.
The Internet
changes
act chief Web officer will be one of the most important jobs
will oversee information systems and strategies will create and manage business relationships via new communications technologies
great
companies will capitalize most fully on the Webs potential distinction between Internet and non-Internet companies is fading
Globalization
isolationism
is a thing of the past multinational enterprises have sales offices all over the world corporations use their transnational status to operate beyond the control of national governments even small firms that do not operate on a global scale must make strategic decisions based on international considerations
Knowledge management
set
intellectual
capital is the collective brainpower of the organization on the ideas of people outside the traditional company boundaries
must effectively capitalize on customers brains get customers to think creatively to identify new product and service ideas
Innovation
Competitive advantage is a position of a company in a competitive landscape that allows the company earning return on investments higher than the cost of investments
Quality
Speed
Cost competitiveness
costs
are kept low enough so that you can realize profits and price your products at levels that are attractive to consumers key is efficiency - accomplishing goals by using resources wisely and minimizing waste
Quality
excellence
of a product, including its attractiveness, lack of defects, reliability, and long-term durability importance of quality has increased dramatically must identify specific elements of quality to correct problems, target needs, and deliver world-class value
Speed
often
separates winners from losers in world competition speed became a vital requirement in the 1990s
requirement has increased exponentially
Innovation
the
introduction of new goods and services important to adapt to changes in consumer demands and to new sources of competition
Managerial Concerns Efficiency -Doing things right Getting the most output for the least inputs Effectiveness -Doing the right things Attaining organizational goals
Planning
specifying
the goals to be achieved and deciding in advance the appropriate actions taken to achieve those goals delivering strategic value - planning function for the new era
a dynamic process in which the organization uses the brains of its members and of stakeholders to identify opportunities to maintain and increase competitive advantage process intended to create more value for the customer
Organizing
assembling
and coordinating the human, financial, physical, informational, and other resources needed to achieve goals the future requires building flexible organizations
Leading
stimulating
people to be high performers managers must be good at mobilizing people to contribute their ideas
Controlling
monitors
progress and implements necessary changes makes sure that goals are met new technology makes it possible to achieve more effective controls
MANAGEMENT SKILLS
Management skills
skill
- specific ability that results from knowledge, information, and aptitude technical skill - ability to perform a specialized task that involves a certain method or process
conceptual
and decision skills - ability to identify problems, resolve problems for the benefit of the organization
necessary when considering the overall objectives and strategy of the organization and the interactions among its different parts assume greater importance as manager acquires more responsibility
increasingly important in todays organizations o greater reliance on teams, information sharing, and coaching