Manager & Management

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MANAGER & MANAGEMENT

Manager is someone who coordinates and oversees the work of other people so that organizational goals and objectives can be accomplished.

Management in all business areas and organizational activities are the acts of getting people together to accomplish desired goals and objectives.

CLASSIFYING MANAGERS

First-line Managers
Individuals

who manage the work of non-managerial employees.

Middle Managers
Individuals

who manage the work of first-line managers.

Top Managers
Individuals

who are responsible for making organization-wide decisions and establishing plans and goals that affect the entire organization.

MANAGEMENT IN NEW ERA

The Internet
changes

the way management must think and

act chief Web officer will be one of the most important jobs
will oversee information systems and strategies will create and manage business relationships via new communications technologies

great

companies will capitalize most fully on the Webs potential distinction between Internet and non-Internet companies is fading

MANAGEMENT IN NEW ERA (CONTD.)

Globalization
isolationism

is a thing of the past multinational enterprises have sales offices all over the world corporations use their transnational status to operate beyond the control of national governments even small firms that do not operate on a global scale must make strategic decisions based on international considerations

MANAGEMENT IN NEW ERA (CONTD.)

Knowledge management
set

of practices aimed at discovering and harnessing an organizations intellectual resources


unlock peoples expertise, skills, wisdom, and relationships

intellectual

capital is the collective brainpower of the organization on the ideas of people outside the traditional company boundaries

Collaboration across boundaries


capitalize

must effectively capitalize on customers brains get customers to think creatively to identify new product and service ideas

MANAGING FOR COMPETITIVE ADVANTAGE


Cost Competitiveness
1-6

Innovation

Competitive advantage is a position of a company in a competitive landscape that allows the company earning return on investments higher than the cost of investments

Quality

Speed

MANAGING FOR COMPETITIVE ADVANTAGE (CONTD.)

Cost competitiveness
costs

are kept low enough so that you can realize profits and price your products at levels that are attractive to consumers key is efficiency - accomplishing goals by using resources wisely and minimizing waste

Quality
excellence

of a product, including its attractiveness, lack of defects, reliability, and long-term durability importance of quality has increased dramatically must identify specific elements of quality to correct problems, target needs, and deliver world-class value

MANAGING FOR COMPETITIVE ADVANTAGE (CONTD.)

Speed
often

separates winners from losers in world competition speed became a vital requirement in the 1990s
requirement has increased exponentially

Innovation
the

introduction of new goods and services important to adapt to changes in consumer demands and to new sources of competition

Best managers and companies delivering all four

THE FUNCTIONS OF MANAGEMENT

Managerial Concerns Efficiency -Doing things right Getting the most output for the least inputs Effectiveness -Doing the right things Attaining organizational goals

THE FUNCTIONS OF MANAGEMENT (CONTD.)

THE FUNCTIONS OF MANAGEMENT (CONTD.)


Leading Organizing Planning Controlling

THE FUNCTIONS OF MANAGEMENT (CONTD.)

Planning

specifying

the goals to be achieved and deciding in advance the appropriate actions taken to achieve those goals delivering strategic value - planning function for the new era
a dynamic process in which the organization uses the brains of its members and of stakeholders to identify opportunities to maintain and increase competitive advantage process intended to create more value for the customer

Organizing
assembling

and coordinating the human, financial, physical, informational, and other resources needed to achieve goals the future requires building flexible organizations

THE FUNCTIONS OF MANAGEMENT (CONTD.)

Leading

stimulating

people to be high performers managers must be good at mobilizing people to contribute their ideas

Controlling
monitors

progress and implements necessary changes makes sure that goals are met new technology makes it possible to achieve more effective controls

Managers must devote attention to all four management functions

MANAGEMENT SKILLS

Management skills
skill

- specific ability that results from knowledge, information, and aptitude technical skill - ability to perform a specialized task that involves a certain method or process

managers at higher levels rely less on technical skills

conceptual

and decision skills - ability to identify problems, resolve problems for the benefit of the organization
necessary when considering the overall objectives and strategy of the organization and the interactions among its different parts assume greater importance as manager acquires more responsibility

MANAGEMENT SKILLS (CONTD.)


o

interpersonal and communication skills - ability to work well with people


o

increasingly important in todays organizations o greater reliance on teams, information sharing, and coaching

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