ILO7 Extent of Liability of Ict Professional

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6 Rights that are

Guaranteed for Every


Credit Card Holder

Prepared by: Maria Laureen B. Miranda, LPT


1. Unbiased Decisions When Applying for New
Credit
When you apply for credit, credit card issuers
can’t discriminate against you because of your
gender, race, religion, nationality, age, marital
status or whether you receive public assistance.

The credit card issuer can deny your credit card


application if you don’t meet the legal age for
getting a credit card. Credit card issuers can’t
deny your credit card application because you
receive public assistance and they have to let
you include public assistance in your income.
2. Accurate and Timely Credit Card Billing
Statements
Credit cards have to mail you a billing
statement at least 21 days before your payment
due date, enough time to make your payment
on time and take advantage of the grace
period if you have one. Your billing statement
will include credits and charges to your account
since the last billing statement. It will also
include your minimum payment, the due date,
and some information about late payment
penalties, and the impact of making the
minimum payment.
3. No liability for unauthorized credit card
charges
If your credit card is used without your consent,
you can reduce your liability for the charges by
taking certain actions. First, you should report
your credit card missing as soon as possible.
You won’t be responsible for any of the
unauthorized charges if you report your stolen
credit card before the thief gets a chance to use
it, but you could be liable for up to $50 if you’re
late reporting the loss. You’re not liable at all for
charges made using just your credit card
number when you still have the credit card in
your possession.
4. Ability to view and correct your credit card
report
Your credit card issuer may report details about
your credit card and your payment history to a
credit bureau, also called a credit reporting
agency or credit bureau. You have the right to
view your credit card and make sure the
information reported about your credit card is
accurate. You can dispute any inaccurate
information with the credit bureau or with the
credit card issuer.
5. Advance notice for any changes to your
credit card agreement
Credit card issuers sometimes make major
changes to your credit card agreement, like
increasing your interest rate or introducing a
new annual fee. You have the right to reject
these changes and pay off your credit card
under your current terms. The credit card issuer
has to send you a 45-day advance notice
before a significant change takes effect. They
must also give you instructions on how to opt-
out of these changes.
6. How to deal with a violation of your credit
card holder rights
You can file a complaint against a credit card
issuer who violates your rights with the
appropriate regulating agency. The Consumer
Financial Protection Bureau is responsible for
enforcing laws for credit card companies. For
now, continue to send complaints about debt
collectors and credit bureaus to the Federal
Trade Commission. Several different agencies
regulate credit card companies, like the
National Credit Union Administration. You can
file a complaint with these agencies also.

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