Scribd Logo
Upload

Welcome to Scribd!

  • 26 views

    Giving Information: Eciardi Sitanggang

    Uploaded by

    Ardi Sitanggang
    The document provides information about identifying yourself when giving information, asking and answering questions, and talking about numbers. It discusses structures used such as "Is there?", "Are there?", "There is", and "There are". It then lists 20 common questions asked in hotels and provides a sample dialogue between a receptionist and guest asking about amenities at a hotel such as a playground, childcare, restaurant, spa, gym, and internet access.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd

    Giving Information: Eciardi Sitanggang

    Uploaded by

    Ardi Sitanggang
    26 views7 pages
    The document provides information about identifying yourself when giving information, asking and answering questions, and talking about numbers. It discusses structures used such as "Is there?", "Are there?", "There is", and "There are". It then lists 20 common questions asked in hotels and provides a sample dialogue between a receptionist and guest asking about amenities at a hotel such as a playground, childcare, restaurant, spa, gym, and internet access.

    Original Title

    ppt.pptx

    Copyright

    © © All Rights Reserved

    Available Formats

    PPTX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    The document provides information about identifying yourself when giving information, asking and answering questions, and talking about numbers. It discusses structures used such as "Is there?", "Are there?", "There is", and "There are". It then lists 20 common questions asked in hotels and provides a sample dialogue between a receptionist and guest asking about amenities at a hotel such as a playground, childcare, restaurant, spa, gym, and internet access.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    26 views7 pages

    Giving Information: Eciardi Sitanggang

    Uploaded by

    Ardi Sitanggang
    The document provides information about identifying yourself when giving information, asking and answering questions, and talking about numbers. It discusses structures used such as "Is there?", "Are there?", "There is", and "There are". It then lists 20 common questions asked in hotels and provides a sample dialogue between a receptionist and guest asking about amenities at a hotel such as a playground, childcare, restaurant, spa, gym, and internet access.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 7

    GIVING

    INFORMATION
    Eciardi Sitanggang
    G I V I N G INFORMATION
    1. IDENTIFY YOURSELF
    My name is ………
    I’m Scott
    2. ASK AND ANSWER QUESTIONS
    Is there any restaurant?
    Is the meat halal?
    Are there any shops?
    There is a cocktail bar.
    There aren’t any shops.
    3. TALK ABOUT NUMBER
    There are 900 bedrooms
    THE STRUCTURE

    • Is there? : Is there free WIFI?


    • Are there? : Are there any shops?

    • There is : There is a TV in the room.


    • There are : There are gym and spa.
    • There is not: There is not a TV in the room.

    • There are not : There are not any shops.


    • What time is breakfast?
    • Is breakfast included?
    • Is there free WIFI?
    • Do I need a WIFI password?

    20 OF THE • What time do I need to check out?


    • Is there any chance I could get a late checkout?

    MOST • Do I need to pay now or should I pay when I check out?

    COMMON
    • Do you have any vegetarian options on the menu?
    • Is the meat halal/kosher/organic?

    QUESTIONS • What time does room service finish?


    • Is there somewhere I can park my car?

    ASKED IN A • How much does the parking cost?

    HOTEL
    • Do you need to wear a swimming cap in the pool?
    • Is there somewhere I can leave my luggage?
    • I think there is a monster under my bed. Can someone please come and check?
    • Could you change my room, please? It smells of smoke.
    • We have a baby. Do you have a travel cot that we could use? 
    • Could you book me a taxi for 9 o' clock tomorrow morning?
    • Could you bring a couple of extra towels to my room, please?
    • What floor is the restaurant/gym/pool on?
    DIALOGUE
    Receptionist : Good morning. Brown Hotel, how may I help you?
    Mrs. Tiana : Hi, good morning. This is Tiana I’m calling for a reservation for the first weekend on July. But I have
    a couple questions I’d like to ask before reservation. 
    Receptionist : Of course, what would you like to know? 
    Mrs. Tiana : I’m going to have a vacation there with my kids. Do you have any spot for them to play?  
    Receptionist : Yes we do Mrs. We have pool, playground and a childcare service. 
    Mrs. Tiana : That’s great. They will be pleased. I want to make them happy during this vacation. 
    Receptionist : Oh we also have children’s event Mrs. Like painting, gardening, or touring during weekend. 
    Mrs. Tiana : And is there any restaurant and spa in the hotel? 
    Receptionist : Yes Mrs. Tiana, we do have restaurant that open 24 hours. Our spa D’Krista open from 7.30 am –6
    pm daily. And we also have a gym free for our guests, it will be available from 6.00 am – 9.00 pm daily. Is there
    anything else you want to know Mrs.? 
    Mrs. Tiana : That’s nice and what about an internet access? 
    Receptionist : You can access our wireless connection in your room, we will provide you with a  passcode when
    you arrived. 
    Mrs. Tiana : No, It’s perfect. Okay I’d like to make a reservation in 3rd July. 
    Please make your own sentences by using is there?,
    Are there?, There is, there are.
    SLIDE TITE
    We are going to have a great year
    learning together!

    THANK YOU

    You might also like