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    TOPIC 3.2.1 Use of Suggestive Selling Techniques

    Uploaded by

    Miguel Maskariño Visto
    Waitstaff can help generate restaurant revenue through suggestive selling techniques. When guests are unsure or unaware of menu item options, a waiter's suggestions can help satisfy customers. Servers should be informed about menu items and how they complement each other in order to make effective suggestive recommendations using descriptive words. Recommendations should be made for pre-meal beverages and appetizers, side dishes, dessert if the main course requires time, and fresh fruits if dessert is declined. Celebratory items like wine or cake can also be suggested for events like birthdays. However, pushing sales too aggressively is to be avoided.

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    TOPIC 3.2.1 Use of Suggestive Selling Techniques

    Uploaded by

    Miguel Maskariño Visto
    169 views6 pages
    Waitstaff can help generate restaurant revenue through suggestive selling techniques. When guests are unsure or unaware of menu item options, a waiter's suggestions can help satisfy customers. Servers should be informed about menu items and how they complement each other in order to make effective suggestive recommendations using descriptive words. Recommendations should be made for pre-meal beverages and appetizers, side dishes, dessert if the main course requires time, and fresh fruits if dessert is declined. Celebratory items like wine or cake can also be suggested for events like birthdays. However, pushing sales too aggressively is to be avoided.

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    TOPIC 3.2.1 Use of Suggestive Selling Techniques

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    Waitstaff can help generate restaurant revenue through suggestive selling techniques. When guests are unsure or unaware of menu item options, a waiter's suggestions can help satisfy customers. Servers should be informed about menu items and how they complement each other in order to make effective suggestive recommendations using descriptive words. Recommendations should be made for pre-meal beverages and appetizers, side dishes, dessert if the main course requires time, and fresh fruits if dessert is declined. Celebratory items like wine or cake can also be suggested for events like birthdays. However, pushing sales too aggressively is to be avoided.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    169 views6 pages

    TOPIC 3.2.1 Use of Suggestive Selling Techniques

    Uploaded by

    Miguel Maskariño Visto
    Waitstaff can help generate restaurant revenue through suggestive selling techniques. When guests are unsure or unaware of menu item options, a waiter's suggestions can help satisfy customers. Servers should be informed about menu items and how they complement each other in order to make effective suggestive recommendations using descriptive words. Recommendations should be made for pre-meal beverages and appetizers, side dishes, dessert if the main course requires time, and fresh fruits if dessert is declined. Celebratory items like wine or cake can also be suggested for events like birthdays. However, pushing sales too aggressively is to be avoided.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 6

    TOPIC 3.2.

    1
    Use of Suggestive Selling Techniques
    Learning Objective:
    After reading this information sheet, you are able to use suggestive selling
    techniques.

    Introduction:
    The waitstaffs also have to be skilled in suggestive selling (suggesting food and
    beverage items from the menu to guests) to improve their restaurant
    experience and to increase the size of the guest check.
    USE OF SUGGESTIVE SELLING TECHNIQUES

    Waitstaff can play role in generating revenue through


    suggestive selling. Sometimes guest may become confused in
    choosing food or they may not be aware of the quality and
    taste of all the food items in the menu. In such situation of any
    In such situation waiter’s suggestion often work
    greatly to make the guest satisfied about the food
    service. The server can also attract guest to have
    special dish of any property through suggestive
    selling.
    Don’t forget these points of information in order to make
    better suggestive selling to your guest:
    ● Well-mannered behavior is must to influence your guests.
    ● Before suggesting any beverage or appetizer you must be
    well informed about that item and it should go well with the
    main course.
    ● Use descriptive words in suggesting like freshly prepared,
    delicately seasoned, soft and juicy, mouthwatering, flavorful,
    spicy etc.
    ● Suggest pre-meal beverages and appetizers before having
    main course.
    ● Suggest side dishes with the main course.
    ● Suggest your guest to have appetizer if the order require
    time to be made.
    ● After finishing of main dish, suggest the best desserts of
    your property but of course according to the budget.
    ● If the guest does not want to have dessert then suggests
    fresh fruits.
    ● If your guests are celebrating birthday or any event then
    suggest the wine list or a birthday cake.
    ● But never push selling.

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