E-Learning Initiatives at Motorola

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The US based Motorola corporation is one of


the largest provider of electronics products and
services. Since its inception, it has encouraged
learning by employees. By the 1990s, it had
emerged as a model organization for employee
training and development thanks due to the
company·s commitment to educating its
employees.
MOTOROLA
UNIVERSITY

The Motorola University was established in


1969 and it strengthened Motorola·s
reputation as a leader in corporate training.
The university provided employees with
training in tune with the company·s business
goals. This helped achieve better results.
Ôowever, it became difficult to impart training
to all employees across the world due to cost
constraints. To overcome this problem,
Motorola introduced Self Directed
Learning(SDL) into their training strategy.
SELF DIRECTED LEARNING

In the SDL mode,


employees were required to
set their own training goals and the pace of
learning . SDL helped the company deliver the
relevant training to its employees and keep
them abreast with latest technologies
E-LEARNING

In the year 2000, Motorola incorporated e-


learning strategy into its corporate training
strategy in order to reduce costs and expedite
training to large number of people across the
world. It helped the company maintain
consistency in course delivery across the world
at reduced costs.
M-LEARNING

In the year 2002, Motorola decided to make


learning available on handheld devices such as
mobiles and PDAs. Known as the m-learning
initiative, the aim was to deliver information to
employees just when they needed it.
BENEFITS OF INNOVATIVE TRAINING AT
MOTOROLA UNIVERSITY

Ôelped employees to achieve a certain level of


expertise.
In a decade since 1987 Motorola reduced cost by
US$ 10bn.
Productivity measured by sales per employee
increased 139 percent.
The company was getting a return of US$30 in
three years for every dollar spent on training.
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£.)Motorola has successfully integrated e-


learning into its corporate training strategy.
Examine the benefits of following e-learning
approach towards corporate training. Discuss
the drawbacks of this approach.
BENEFITS-
Wider reach
Eliminates the constraints of time, distance, and
travel.
Cost ² effective
Incorporation of audio and video technologies.
Continuous updation.
DRAWBACKS-
Lack of motivation
Technical difficulties
Unilateral presentation
Less scope for discussion.
£.)Learning guides were used to build an e-
learning culture within Motorola in order to
maximize the take up of e-learning courses by
employees. Analyze the importance of culture
in e-learning and suggest strategies to make e-
learning initiatives sustainable.
STRATEGIES -
The creation of a ´Learning Guideµ to increase
acceptance and provide and offer online
assistance to e-learning students.
The Learning Guide could be considered by the
learner as a contact point, providing assistance in
any aspect of support required.
Applying external pressure
Change in managers· attitude.
Remove interruptions.
Remove focus on completion rate
£.)Motorola decided to make learning available
on mobile devices is 2002. Analyze the
benefits companies could realize by
incorporating m-learning in their corporate
training programs. What challenges do
companies face in implementing the same?
BENEFITS -
Physical presence in front of computers not
required
Easy mobility

Advantage in developing nations

Multimedia content

CÔALLENGES -
Size limitations

Long hours impractical

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