Lect3: Elements of Brand Building

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Lect3

ELEMENTS OF BRAND
BUILDING
• 1. Brand Identity
• 2. Brand Image
• 3. Brand Personality
• 4. Brand Imagery
Brand Identity is the unique set of brand
associations that the brand strategist aspires to
create or maintain. These associations
represent what the brand stands for and imply
a promise to customers for the organization
members.
 Brand image is how customers and others
perceive the brand
 The brand image trap is that it lets the

customer dictate what you are


 Customer orientation gone amuck
 Creating a brand identity is more than finding

out what customers say they want.


"What does your brand stand for?" "Achieving a
10 percent increase in sales"

Strategy has to look in, not just out.


Too busy marketing to live up to brand.
Most Common trap
A brand is more than product
 Organizational  Symbols
Associations  Brand-Customer

relationship
 Emotional benefits
 Brand Users (the Charlie woman)
 Brand Personality (Yahoo is fun and
irreverent)
 Self-Expressive benefits
 Eg:Nike users are strong
 Country of Origin (Audi has German
craftsmanship)
Extended

core

Brand As Product Brand as Brand As Brand As


Organization Person Symbol
1. Product Scope
1. Organizational 1. Personality 1. Visual
2. Product
Attributes Imagery and
Attributes 2. Brand-
metaphors
2. Local vs. customer
3. Quality/Value
Global relationship 2. Brand
4. Uses Hreritage
5. Users
6. Country
Brand Identity Planning

Extended

core

Brand As Product Brand as Brand As Brand As


Organization Person Symbol
1. Product Scope
1. Organizational 1. Personality 1. Visual
2. Product
Attributes Imagery and
Attributes 2. Brand-
metaphors
2. Local vs. customer
3. Quality/Value
Global relationship 2. Brand
4. Uses Hreritage
5. Users
6. Country
Brand Image vs Brand personality
• Brand Image:
• The Impression left in the mind of the
prospect by the brand
• Brand Personality:
• It is the sum total of all the significant
tangible and intangible assets that a brand
possesses.
• Brand personality is the cause and Brand
Image is the effect.
BRAND PERSONALITY
• 5 Dimensions of brand
personality
SINCERETY

COMPETENCE EXCITEMENT

BRAND PERSONALITY

SOPHISTICATION RUGGEDNESS
• Sincerity (down to earth,honest,whole
some cheerful)
• e.g. Hallmark, Coke, Kodak etc.
• Excitement (daring, spirited, imaginative,
up-to-date)
• e.g. Pepsi
• Competence (reliable ,intelligent,
successful)
• e.g. Hewlett Packard.
• Sophistication (Upper class, Charming)
e.g. BMW, Mercedes.
• Ruggedness (Outdoorsy, tough)
• e.g. Nike.
COMPETENCE
SOPHISTICATION

BRAND PERSONALITY

EXCITEMENT

SINCERETY
RUGGEDNESS
7- 14 yrs
Teenagers & Kids

1.Positioned itself as a
Healthier brand with USP as
“ Eat Healthy, Think Better .”
2.Created identity in all age
group.
3.Reduced its brands from 24
to 9.
4. Positioned itself in bakery
segment with a promise of
“ Taste with Health.”
Urban Adults
1.Strong Heritage
2.Herbal or
Ayurvedic
Benefits
3.Healthy
4.Dependable
BRAND PERSO. BRAND IMAGE

price VALUE 4 MONEY


LIFE BUOY SOAP
carbolioc HARD WORKING

Puffed biscuits NOVELTY


LITTLE HEARTS Distinct packing ATTRACTIVE
Heart shaped biscuit
ROMANTIC
Brand Image and celebrity
• 03 aspects influence a consumer’s attitude
towards a brand
• 1. Attractiveness
• 2. Trustworthiness
• 3. Expertise
Aspects of a Brand Image Celebrity products

1.WHISPER
ATTRACTIVENESS 1.Elegant 1.Renuka Sahane
2.LUX
2.Beautiful 2.Madhuri Dixit
3.ASIAN
3.Classy 3.Pataaudi
PAINTS(Roya
le)

TRUSTWORTHINESS 1.Dependable 1.Kapil Dev 1. BOOST


2.Honest 2.T.N.Seshan2. FROGEN
3.Reliable VEG

1 Knowledge 1.Sachin 1.Rocker shoe


EXPERTISE
2. Qualified 2.Naina Balsavar 2.Shampoo
3. Skilled 3.Amjad Ali Khan 3.Bazooka
Brand Imagery
• Brand Image is the product seen from the
consumer’s perspective

• Imagery is the consumer seen from the


product’s perspective
• 03 kinds of Brand Imageries
• . Sacred Imagery
• Product gets elevated to metaphysical
height because of the setting and the ritual
of consumption
• E.g Chywanprash
• Parachute hairoil
• Gripe Water
• Secular Imagery
• Consumer would like to break the routine
to do something new
• E.g Pepsi
• Mediating Image
• Skilful weaving of sacred and the secular.
e.g Santoor
Vicco
Extending Brand

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