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    Your Path To Cloud Computing: Carl Terrantroy Senior Director National Business Units

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    Carl Terrantroy
    See how an IT Process review could assist you in building cloud type infrastructure

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    Your Path To Cloud Computing: Carl Terrantroy Senior Director National Business Units

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    Carl Terrantroy
    40 views30 pages
    See how an IT Process review could assist you in building cloud type infrastructure

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    CIO Conference Public

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    See how an IT Process review could assist you in building cloud type infrastructure

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    40 views30 pages

    Your Path To Cloud Computing: Carl Terrantroy Senior Director National Business Units

    Uploaded by

    Carl Terrantroy
    See how an IT Process review could assist you in building cloud type infrastructure

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    of 30

    your

    path to
    cloud
    computing
    carl terrantroy
    senior director national business units
    customer
    dataprotectio
    experience azur n
    g-
    e
    cloud googl Disaster
    Recovery
    High internal managemen
    Availability
    e cloud t
    standard
    s paa lpars
    vlan hybrid
    external
    cloud
    s securit
    y
    orchestratio
    s
    billing cloud
    networkin
    virtualisatio n portal saa
    g
    n
    iaas amazo
    n
    s
    automatio
    agenda

    • financial benefits in utilising cloud


    • case studies
    o logistics company
    o financial organisation
    • how to take the next step

    July 20, 2010 your path to cloud computing Copyright © 2010 CA


    benefits for saas

    SAAS (Software as a service)


    • The content of the cloud, like apple appstore
    • Salesforce.com

    PPM On Premise PPM On Demand


    200 users 200 users
    $2,000,000 over 3 O $500,000 for 3
    years
    years
    (via outsourcer)
    R (hosted in
    Australia)

    July 20, 2010 your path to cloud computing Copyright © 2010 CA


    benefits for paas

    PAAS (platform as a service)


    • Application development layer is provided to
    you

    • 40% of the time to build Agile on force.com vs traditional on


    premise
    • Platform upgrades benefit developers
    • Supports multiple devices out of the box

    July 20, 2010 your path to cloud computing Copyright © 2010 CA


    benefits for iaas

    IAAS (infrastructure as a service)


    • Servers and networking
    • Fujitsu cloud, amazon

    Big 4 bank
    $10,000 servers
    $5,000 load balance
    $10,000 DB server iaas service
    $15,000 index Server $49,766 per year
    $40,000 infrastructure O $150,000 for 3
    years
    $40,000 support
    $120,000 total R Instant
    $240,000 double for HA $1.50 per gig
    Up to 5 months to storage
    deploy
    $20 per gig storage

    July 20, 2010 your path to cloud computing Copyright © 2010 CA


    what to do?

    agile
    it
    internal
    billing customer
    experience

    service
    catalogue privacy

    automation
    security

    virtualisation

    July 20, 2010 your path to cloud computing Copyright © 2010 CA


    automation

    • align IT closer to cloud solutions


    • allows key next steps
    o self service
    o dynamic infrastructure
    o portability
    o lower cost
    • starts with your processes

    July 20, 2010 your path to cloud computing Copyright © 2010 CA


    use case #1
    logistics company
    overview

    Objective
    • To capture the end to end Server Provisioning process with a view to identify areas that
    can be modified to deliver greater agility to customers

    Method
    • Five separate workshops, April/May 2010
    • 11 team members from 11 different teams
    • Focus on the process flow as it passes between teams rather than how each team
    performs their individual tasks

    July 20, 2010 your path to cloud computing Copyright © 2010 CA


    initial assessment
    Phase 1 ~ 12 Weeks

    Phase 2 ~ 8 Weeks
    process swim lanes
    high level recommendations

    1. Quick win
    o Automate hardware procurement process will remove 3 weeks out of 8 for
    phase 2
    • Standardise platforms
    o removing bespoke development would remove 12 weeks from process
    • Flow on
    o With standard builds the last 5 weeks can be collapsed

    July 20, 2010 your path to cloud computing Copyright © 2010 CA


    use case #2
    finance company
    overview

    Objective
    • new CTO
    • provisioning was major headache for IT

    Method
    • same as prior case study
    • more metrics reviewed
    • reworked processes
    • deployed software

    July 20, 2010 your path to cloud computing Copyright © 2010 CA


    initial assessment

    Elapsed Time 107 days


    Actual Effort 34.5 days

    July 20, 2010 your path to cloud computing Copyright © 2010 CA


    defining the ‘desirable’ process

    • had to remove some fundamental roadblocks


    o Licensing on critical path
    o Too many SOE’s
    o Hardware procurement on critical path
    o Build and Imaging not automated
    • if we could do that, we could do this:
    o E.g. Pre-approved build Less overhead for security team

    July 20, 2010 your path to cloud computing Copyright © 2010 CA


    the new process and the assumptions

    Potential to reduce Actual Effort from 34.5 days to 6 days

    July 20, 2010 your path to cloud computing Copyright © 2010 CA


    how easy was that...?

    July 20, 2010 your path to cloud computing Copyright © 2010 CA


    the new IT process

    July 20, 2010 your path to cloud computing Copyright © 2010 CA


    conclusions?

    • Significant efficiency gains


    o 10 Days elapsed – down from 107 Days
    o 5 Hours actual effort - down from 34 Days
    o Approximately $20K saving per instantiation of the process
    • Cost savings
    o Process gets enacted 20 times per year
    o 20 x $20k savings = $400k savings per year
    • Realising opportunities – the Businesses perspective..
    o 97 Days reduction in delivery time = application in production earlier =
    revenue realisation earlier
    • Cookie Cutter
    o IT now has a platform and model to build on! – Proof-of-Process

    July 20, 2010 your path to cloud computing Copyright © 2010 CA


    conclusions
    where are you now?

    • automation is far from fully leveraged


    • the biggest trap of all: “Because that’s the way we’ve
    always done it”
    • undermining corporate responsiveness and business
    agility
    • IT is seen as a constraint rather than contributor
    • losing staff hearts and minds

    July 20, 2010 your path to cloud computing Copyright © 2010 CA


    understanding the ‘as is’

    • Analysis, analysis and then some more analysis


    • Ask everyone what is the process
    o Some times two people have the same answer
    • Draw up the process
    o Mindmap
    • How long are the SLA’s for the steps
    • How long do people actually take
    • Ask their opinion as to how to do it better

    July 20, 2010 your path to cloud computing Copyright © 2010 CA


    lay cloud foundations

    • cloud type infrastructure


    • automation can close the agility gap
    • produce significant, immediate cost savings
    • quantify IT‟s contribution to meeting defined business
    goals
    • reinvigorate the interest of hard-to-recruit and retain IT
    professionals
    • help the business compete with greater economy and
    agility in fast-moving marketplaces

    July 20, 2010 your path to cloud computing Copyright © 2010 CA


    hand outs available

    • IT Process Automation White Paper


    • Presentation material
    • Process Review offer

    July 20, 2010 your path to cloud computing Copyright © 2010 CA


    process review offer

    1. 2.
    what is the process that Assess Document
    causes you the greatest
    pain?
    let us review it!
    see how we can improve
    it!

    4. 3.
    Implement Optimise

    July 20, 2010 your path to cloud computing Copyright © 2010 CA


    process review offer

    • Would you like to gain some quick wins?


    • Close the gap from traditional hardwired IT to agile cloud like
    infrastructure?
    • Gain visibility on poor process’s that impact your ability to deliver
    value to the
    business?
    • Lay the platform for future cloud initiatives?

    1. 2.
    I would like to receive the handouts Assess Document

    mentioned:

    I would like to discuss a process review:

    I am interested in CA’s cloud solutions: 4. 3.


    Implement Optimise

    I am interested in other CA executive


    events:
    Preferred contact
    details:
    July 20, 2010 your path to cloud computing Copyright © 2010 CA
    [email protected]
    twitter/cterrantroy
    0412 943 555

    thank you

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