Topic 7 - Group Team

Topic 7:
Group and Work Teams
10-1
Copyright 2015 Pearson Education Ltd.
Learning Objectives
After studying this chapter, you should be
able to:
Distinguish formal vs informal group
Discuss the reasons people join group
Identify the five stages of group development
Discuss challenges in group decision making
Identify various types of work team
Discuss how to develop effective team
10-2
LO 1
Different Types of Groups
A group is defined as two or more

individuals, interacting and interdependent,
who have come together to achieve
particular objectives.
Groups can be either formal or informal.
Formal groups those defined by the
organizations structure.
Informal groups alliances that are
neither formally structured nor
organizationally determined.
9-3
LO 2
Why do people form groups
Several characteristics make a social

identity important to a person
Similarity
Distinctiveness
Status
Uncertainty reduction
9-4
Five Stages of
Group Development
LO 3
9-5
Contrast
the
Strengths
and
LO 4
Weaknesses of Group Decision
Making
Strengths of group decision making:
More complete information and
knowledge
Increased diversity of views
Increased acceptance of solutions
Weaknesses of group decision making:
Time consuming
Conformity pressures
Dominance of a few members
Ambiguous responsibility
9-6
Contrast
the
Strengths
and
LO 4
Making
Effectiveness and efficiency of group
decisions:
Accuracy
Speed
Creativity
Acceptance
9-7
Contrast
the
Strengths
and
LO 4
Making
Groupthink situations in which group pressures
for conformity deter the group from critically
appraising unusual, minority, or unpopular views.
Related to norms
Groupshift a change between a groups
decision and an individual decision that a member
within the group would make.
The shift can be toward either conservatism or
greater risk, but is generally toward a more
extreme version of the groups original position.
9-8
LO 5
Contrast Groups and Teams
10-9
LO 5
Five Types of Teams
10-10
LO 6
The Characteristics
of Effective Teams
10-11
LO 6
The Characteristics
of Effective Teams
Context: What factors determine whether

teams are successful?
Adequate Resources
Leadership and Structure
Climate of Trust
Performance Evaluations and Rewards
10-12
LO 6
The Characteristics
of Effective Teams
Team Composition: How should teams be

staffed?
Abilities of members
Personality
Allocating roles
Diversity
Size of teams
Member preferences
10-13
LO 6
The Characteristics
of Effective Teams
10-14
LO 6
The Characteristics
of Effective Teams
10-15
LO 6
The Characteristics
of Effective Teams
Team Processes
Common Plan and Purpose
Reflexivity
Specific Goals
Team Efficacy
Mental Models
Conflict Levels
Social Loafing
10-16
LO 6
How Organizations Can

Create Team Players
Creating Team Players

Selecting: hire team players
Training: create team players
Rewarding: incentives to be a good
team player
10-17
When to Use
Individuals Instead of Teams
LO 6
When not to use teams

Ask:
Can the work be done better by one
person?
Does the work create a common goal or
purpose?
Are the members of the group
interdependent?
10-18
Implications for Managers

When forming employee groups, use larger
groups for fact-finding activities and
smaller groups for action-taking tasks.
When creating larger groups, you should
also provide measures of individual
performance.
To increase employee satisfaction, work on
making certain your employees perceive
their job roles the same way you perceive
their roles.
9-19

Effective teams have common
characteristics.
They have adequate resources, effective
leadership, a climate of trust, and a
performance evaluation and reward system
that reflects team contributions.
They have individuals with technical
expertise as well as problem-solving,
decision-making, and interpersonal skills,
and the right traits, especially
conscientiousness and openness.
10-20

Effective teams also tend to be small with
fewer than 10 people, preferably of diverse
backgrounds.
They have members who fill role demands
and prefer to be part of a group.
The work that members do provides freedom
and autonomy, the opportunity to use
different skills and talents, the ability to
complete a whole and identifiable task or
product, and work that has a substantial
impact on others.
10-21

Effective teams have members who
believe in the teams capabilities and are
committed to a common plan and
purpose, have an accurate shared mental
model of what is to be accomplished,
share specific team goals, maintain a
manageable level of conflict, and show a
minimal degree of social loafing.
10-22

Because individualistic organizations and
societies attract and reward individual
accomplishments, it can be difficult to
create team players in these
environments.
To make the conversion, management
should try to select individuals who
have the interpersonal skills to be
effective team players, provide training
to develop teamwork skills, and reward
individuals for cooperative efforts.
10-23

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Topic 7:

Group and Work Teams

Different Types of Groups

A group is defined as two or more

Why do people form groups

Several characteristics make a social

Contrast Groups and Teams

Five Types of Teams

Context: What factors determine whether

Team Composition: How should teams be

How Organizations Can

Creating Team Players

When not to use teams

Implications for Managers

Implications for Managers

Implications for Managers

Implications for Managers

Implications for Managers

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