E Marketing
E Marketing
E Marketing
Presentation Objectives
The new age consumer and communication. Define integrated marketing communication (IMC) and explain the importance of modern mediums of marketing communication. Describe the characteristics of the major media and the Internets media characteristics. Discuss how marketers use the Internet for advertising, marketing public relations, sales promotions, and direct marketing.
IMC Characteristics:
Coherence
Consistency
Continuity Complementary
Integrated marketing communications The coordiation of communications channels to deliver a clear,consistent Message.
IMC is a cross-functional process for planning, executing, and monitoring brand communications. The goal is to profitably acquire, retain, and grow customers.
Direct Marketing
e-mail Postal mail, including catalog marketing Targeted online ads Short message services (SMS) Multimedia message services (MMS) Instant messaging (IM)
Techniques
E-mail (Advantages)
No postage or Printing Charges. Immediate and direct response. Can be individualized to meet the needs of specific users.
E-mail (Disadvantages)
Unsolicited e-mail Difficulty in finding appropriate lists Web site registration Rented from list broker Harvested from newsgroups
Permission Marketing
Turning strangers into customers Asking people about what they are interested in Successfull because in return for participation users get coupons, cash or free products
Viral marketing is an idea that spreads-and an idea that while it is spreading actually helps market your business or cause.
Internet Advertising
Formats
Banners
Pop-Ups
Sponsorships Search
Key
Web site
Improve
web site in order to increase customer experience Modify web site for special events and days Collect customer data for further interaction Low-cost PR alternative Under satisfactory visiting frequencies
Blogs
Started
in 1997 as diaries. Became mainstream & effective since 2004. For sharing info and experience. Created by fans, users & companies.
Brand Communities
Network
of customer relationships Built on context and relevance of content Mutual Responsibility Rituals and traditions Celebrate brand history Share brand stories Assimilate new brand users
Online Events
Generate
Coupons
For
both online & offline clients Offers include both online and offline advantages
Sampling
Free
Results
78% increase in impressions 42% increase in brand
effectiveness
To summarize...
into account the changing media and consumer. the cost and effectiveness of the media. choose between many alternatives that best fit your purpose.
e-mail
measure
to see results.
Bibliography
thank you