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    Stakeholder Analysis

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    Sdenka Montesinos
    Walmart Canada is one of the largest employers and leading superstore companies in Canada. It has key stakeholders like customers, employees, shareholders, suppliers, and local communities. An analysis shows that customers and suppliers have high power and interest in Walmart's operations. Shareholders and employees also have high interest. While communities have low power, Walmart must consider their needs to maintain public support. Prioritizing stakeholders helps Walmart create effective business strategies.

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    Stakeholder Analysis

    Uploaded by

    Sdenka Montesinos
    44 views4 pages
    Walmart Canada is one of the largest employers and leading superstore companies in Canada. It has key stakeholders like customers, employees, shareholders, suppliers, and local communities. An analysis shows that customers and suppliers have high power and interest in Walmart's operations. Shareholders and employees also have high interest. While communities have low power, Walmart must consider their needs to maintain public support. Prioritizing stakeholders helps Walmart create effective business strategies.

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    Stakeholder Analysis (2)

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    Walmart Canada is one of the largest employers and leading superstore companies in Canada. It has key stakeholders like customers, employees, shareholders, suppliers, and local communities. An analysis shows that customers and suppliers have high power and interest in Walmart's operations. Shareholders and employees also have high interest. While communities have low power, Walmart must consider their needs to maintain public support. Prioritizing stakeholders helps Walmart create effective business strategies.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    44 views4 pages

    Stakeholder Analysis

    Uploaded by

    Sdenka Montesinos
    Walmart Canada is one of the largest employers and leading superstore companies in Canada. It has key stakeholders like customers, employees, shareholders, suppliers, and local communities. An analysis shows that customers and suppliers have high power and interest in Walmart's operations. Shareholders and employees also have high interest. While communities have low power, Walmart must consider their needs to maintain public support. Prioritizing stakeholders helps Walmart create effective business strategies.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 4

    1

    Stakeholder Analysis: Matrix Mapping

    University Canada West

    BUSI 601: Ethics, CSR and Business Analysis – Section 32


    2

    Introduction

    Walmart, Canada, is one of the largest employers and leading companies of superstores in

    Canada. It aims to help customers save money by offering lower prices for every selling item;

    they work with more than 2,100 Canadian suppliers, create job opportunities for people from

    different backgrounds, and contribute convenience to communities across Canada. Customers,

    employees and shareholders, suppliers, and communities are all the key stakeholders it must

    serve, manage, and interact with them every day. It is necessary to prioritize the importance of

    stakeholders to the organization when planning business strategies. Analyzing the level of

    stakeholders' power or influence and their interests can help the organization position its priority.

    Stakeholder Analysis: Power/Interest Matrix

    High Keep Satisfied Key Player

    Who: Customers Who: Suppliers and Business Partners


    Needs: a wide variety of grocery and Needs: continuous bulk orders and timely
    household products payments.
    Concerns: Price, quality and quantity, a wide Concerns: product prices, product display
    range of selling items, and convenience. areas, ordering and shipping process, return
    Communication Style: Direct contact, conditions and arrangements.
    Level of Power / Influence

    advertisement, emails, text messages, regular Communication Style: Direct contact,


    flyers. formal and informal correspondences, and
    meetings.

    Low
    3

    Minimal Effort Keep Informed

    Who: Community and Government Who: Employees and Shareholders


    Needs: good facilities for the community and Needs: regular wages for employees and
    surrounding people earnings for shareholders
    Concerns: Safety and clean environment, Concerns: employment package and benefits,
    diversity and inclusion, rules and regulations working conditions and environment,
    compliance. business management and strategies, and also
    Communication Style: formal meetings, company culture.
    correspondences, emails, and documentation. Communication Style: formal and informal
    meetings and conferences, correspondences,
    emails, and reports.

    Low High

    Level of Interest

    Customers are critical stakeholders in a company's success because they have the power

    to influence the company's operations. Business strategies should be based on the customer’s

    preferences and needs.

    Shareholders have a high level of interest in the company, and thus they will be

    concerned with the business operations, management and strategies leading to profits for the

    company. They usually make critical decisions for the company.

    Employees are the key stakeholders in the company. They give efforts and support to

    help the company achieve its goals. As employees need compensation and job satisfaction in

    return, they also have a high level of interest in the company.

    Suppliers and business partners are the key stakeholders in the company. They have a

    high level of power to influence the company’s operations and interests. Business partners

    closely work with the company, e.g., in-house bakery; they share profits from selling products.
    4

    Suppliers are the company's core resources; therefore, a good relationship with suppliers can

    help the company reduce inventory costs.

    Community and government authorities are also stakeholders of the company. Although

    their level of power and interest in the company is low, they can influence its operations

    through laws and negative public sentiment. The company should undertake environmental

    responsibilities to the community and society and maintain a positive image in front of the

    public.

    Conclusion
    Stakeholders are people or groups with power and influence in the operations and an

    interest in companies. Identifying stakeholders, prioritizing their importance, and

    understanding their needs are critical to the success and sustainability of companies.

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