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    TQM PPT On Toyota (24!12!07)

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    priyapatel497
    The document discusses Toyota's implementation of total quality management (TQM). It outlines the evolution of quality management from inspection to quality assurance. The basic principles of TQM implemented at Toyota include having quality be the responsibility of everyone, preventing defects rather than detecting them, and ongoing improvement. Toyota focuses on measuring quality, satisfying the customer, involving all employees, and thinking long-term while acting short-term. TQM has provided Toyota with cost advantages and helped them avoid catastrophic failures. The document also notes some initial problems Toyota faced and how their implementation of TPS and focus on innovation, values, and learning helped drive their success.

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    TQM PPT On Toyota (24!12!07)

    Uploaded by

    priyapatel497
    505 views13 pages
    The document discusses Toyota's implementation of total quality management (TQM). It outlines the evolution of quality management from inspection to quality assurance. The basic principles of TQM implemented at Toyota include having quality be the responsibility of everyone, preventing defects rather than detecting them, and ongoing improvement. Toyota focuses on measuring quality, satisfying the customer, involving all employees, and thinking long-term while acting short-term. TQM has provided Toyota with cost advantages and helped them avoid catastrophic failures. The document also notes some initial problems Toyota faced and how their implementation of TPS and focus on innovation, values, and learning helped drive their success.

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    TQM

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    TQM PPT on Toyota(24!12!07)

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    The document discusses Toyota's implementation of total quality management (TQM). It outlines the evolution of quality management from inspection to quality assurance. The basic principles of TQM implemented at Toyota include having quality be the responsibility of everyone, preventing defects rather than detecting them, and ongoing improvement. Toyota focuses on measuring quality, satisfying the customer, involving all employees, and thinking long-term while acting short-term. TQM has provided Toyota with cost advantages and helped them avoid catastrophic failures. The document also notes some initial problems Toyota faced and how their implementation of TPS and focus on innovation, values, and learning helped drive their success.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    505 views13 pages

    TQM PPT On Toyota (24!12!07)

    Uploaded by

    priyapatel497
    The document discusses Toyota's implementation of total quality management (TQM). It outlines the evolution of quality management from inspection to quality assurance. The basic principles of TQM implemented at Toyota include having quality be the responsibility of everyone, preventing defects rather than detecting them, and ongoing improvement. Toyota focuses on measuring quality, satisfying the customer, involving all employees, and thinking long-term while acting short-term. TQM has provided Toyota with cost advantages and helped them avoid catastrophic failures. The document also notes some initial problems Toyota faced and how their implementation of TPS and focus on innovation, values, and learning helped drive their success.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    of 13

    TQM Practise in Toyota Company

    By: Ankita, Saloni, Pooja, Taral, Vishal

    Evolution of Quality Management


    Inspection Quality Control
    Salvage, sorting, grading, blending, corrective actions, identify sources of non-conformance

    Develop quality manual, process performance data, self-inspection, product testing, basic quality planning, use of basic statistics, paperwork control.
    Quality systems development, advanced quality planning, comprehensive quality manuals, use of quality costs, involvement of non-production operations, failure mode and effects analysis, SPC. Policy deployment, involve supplier & customers, involve all operations, process management, performance measurement, teamwork, employee involvement.

    Quality Assurance
    TQM

    BASIC PRINCIPLES OF TQM


    Approach Scope Scale Philosophy Standard Control Theme Management Led Company Wide Everyone is responsible for Quality Prevention not Detection Right First Time Cost of Quality On going Improvement

    FOUR KEY PRINCIPLES

    Measure quality so you can affect it Focus on a moving customer Involve every employee Think long term - Act short term

    THE CASE FOR QUALITY


    1 Success of competitors who take quality seriously 2 Rising expectations of customers 3 Quality differentiates companies from the competition 4 Narrowing of supplier bases by quality conscious companies
    .

    THE CASE FOR QUALITY


    5 Growing evidence that growth in market share comes from sustained quality.

    6 Cost advantages
    7 High cost of catastrophic failure 8 Inspection poor substitute for right first time

    SEVEN DEADLY SINS OF TQM


    Flight to nowhere

    One size fits all


    Substituting TQM for leadership Inside - Out indicators Mandatory religion Quality kept as a separate activity Teaching to the test Booz-Allen & Hamilton

    Project Quality Plan


    Definition
    The project quality plan is a documented description of the project management system and must be approved by the AEM, in part to demonstrate his commitment to quality but primarily it is the means by which technical and administrative authorities are delegated through out the project. All projects shall have quality plan. Project engineer shall develop and update the PQP.
    .

    Preparation of a project quality plan


    Confirm project objectives
    Plan the project allocate resources
    Identify critical activities Define standards and controls Audits
    AEM/PE/HE

    AEM/PE HE/HC/PE DE/CE/PE QA/SCE/PE PE

    Close-out

    MANAGEMENT AT TOYOTA
    Toyotas success in global and local markets was through implementation of innovative and path breaking ideas in production floors. People based enterprise culture. Teamwork and Work culture as a major contributor to Toyotas success. Problem solving exercise at end of every session.

    PROBLEM AREA IN TOYOTA


    Initially produced only military vehicles. Faced tough competition from Ford and General Motors. Several Manufacturing In efficiencies.

    TQM Practise in Toyota


    TPS (Toyota Production System) believed in Just In Time Production. Core principle of Style and Innovation. Create future demand through values and quality. Learning from past experience.

    THANK YOU

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