HR
HR
HR
Lecture Outline
Defining human resources management (HRM) Role of Human Resource Management Functions of Human Resources Management Human resource planning and demand forecasting Forces affecting the demand for human resources Job analysis and specification Remuneration and benefits Training and development Termination of employment
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Evolution of HRM
Industrial Revolution Taylors Scientific Management World War 1 & the emergence of HRM The Human Relations Movement
HRM Functions
Human resource planning assesses the human resource needs associated with strategic management and helps identify staffing needs. Staffing includes attracting and selecting individuals for appropriate positions. Training and performance evaluation are means of ensuring that employees can contribute to the organisation.
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Compensation involves rewards that will attract, motivate, and retain employees. Workforce perceptions of the organisation and its treatment of employees must be managed.
Job Analysis
the purpose of a job, its major duties, the conditions under which it is performed, the contact with others that performance of the job requires, and the knowledge, skills, and abilities needed for performing the job effectively.
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A job analysis may be based on information obtained through direct observation, interviews, diaries or questionnaires. A job description is a statement of the duties, working conditions, and other significant requirements associated with a particular job. A job specification is a statement of the skills, abilities, education and previous work experience that are required to perform a particular job.
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For existing jobs, interviews with employees Interviews with supervisors Observation Combination, interviews & observation Structured questionnaires Employee journals/logbooks
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Job Specification
Recruitment & selection Performance appraisal Remuneration Training & development Job design & redesign
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Aspects of the general environment or of the task environment can affect the need for certain types of employees. Changing organisational requirements, such as alterations in strategy plan, may affect demand. Internal workforce changes, such as retirements, resignations and leave of absence affect the need for human resources.
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Demand Forecasting
Judgmental forecasting is based on the opinions of individuals thought to be knowledgeable. Quantitative forecasting relies on numerical data and mathematical models. Technological or qualitative forecasting is aimed mainly at predicting long-term trends in technology and other important aspects of the environment.
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RECRUITMENT
3 objectives: Maximising the pool of applicants at minimum cost
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Methods of Recruitment
Internal promotion Advertisements Employee referrals Employment agencies Executive recruitment (head hunters) Campus interviews Contractors Internet job & career sites
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Selection
Reliability: how much the decision process will consistently measure the same thing Validity: ..whether the decision processes actually measures what it sets out to measure Selection devices: Application forms
Skills & Qualification of the Candidate Demand for the skill set in the Market Responsibilty level /Grade Experience Financial Position of the Company Legal Implications
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Basic Salary & other Allowances Variable Performance pay/Performance linked pay/Commissions Consultacy fees Concept of flexi Plan/Cafetaria plan
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Choices: Buy skills, build them, or a mixed approach Strategic rationales for training:
Proactive Reactive
Interview Assessment Performance Appraisal On the Job Observation Discussion with the Supervisor
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Training Methodology
Lecture Method Role Play Dummy Presentations On the Job Training Out Door Training
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Mould employee behaviour to company norms Build consistency of employee actions & organisation goals Improve HR planning, training & succession Improve quality of salary reviews Provide record for dismissal, demotion, grievance, appeal
Performance appraisal
360o feedback non-hierarchical method
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Maintenance of HR records
Legal Compliances
Shops & Establishments Registration & Compliance Registration &Compliance under the Factories Act Registration & Compliance under Provident Fund Act Registration and Compliance under the ESI Act Compliance under Mininmum Wages Act Compliance under the Gratuity Act 24 Compliance under the Payment of Bonus Act
Fewer core employees Increased part-time, casual & temporary staff Teleworking Temporary agency work, short-term labour hires, on-call & contract workers Personnel supply firms Idea of employee as an independent contractor
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Terminating Employment
Regulatory requirements Exit interviews Use of out-placement consultants Effect on HR & other functions of the organisation
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