SERVICE

Whirlpool Europe
Customer Services

ADP 962/3 WHM

Service Manual
Dishwasher
ADP 962/3 WHM
Model
Version

ADP 962/3 WHM

8542 962 10410

Page

Technical data

2-4

Spare part list

5-6

Exploded view

7-8

Circuit diagram

Program diagram

10

Text/Legend

11 - 17

Family

Global B6

This documentation is only intended for qualified technicians who are aware of the respective safety regulations.
Date: 29.06.1999
Subject to modification
Document-No.: 4812 718 14566

29.06.1999 / Page 2
Doc. No: 4812 718 14566

ADP 962/3 WHM

8542 962 10410

Whirlpool Europe
Customer Service

SERVICE

Technical data
Dimension
Height
Width
Depth
Weight

Volume (normal program)

85.0
59.7
55.5
52.7

cm
cm
cm
kg

4
583
595
1,8

mm
mm
mm
kg

Decor plate
Thickness max.
Width
Height
Weight max.
Electronic boards
Service boards
Serial boards
UB
DB
CB
Dataset

see spare part list

4619 720 78931
4619 720 78871
096621
096611

Water
Regeneration
Back rinse 3x
Prewash
Prewash/Zone washing
Main wash
Main wash/Zone washing
Intermediate rinse 1
Intermediate rinse 1/
Zone washing
Intermediate rinse 2
Intermediate rinse 2/
Zone washing
Clear rinse
Clear rinse/Zone washing
Safety / overflow

Volume
0.3 l
1.0 l
4.8 l
4.0 l
4.5 l
3.5 l
4.0 l

Level
15 mm
68 mm
122 mm
120 mm
121 mm
117 mm
120 mm

3.5 l
4.0 l

117 mm
120 mm

3.5 l
4.0 l
3.5 l
8.5 l

117 mm
120 mm
117 mm
141 mm

Measuring the level

Remove the coarse sieve, put in a measuring
meter into the sump, measure the hight of the
water level.

Succession of programs
Programs
Succession
Alarms
Refill salt
Refill rinse aid
Options
Zone washing
Delay function

see program diagram

1-3-4b-5b-6b-7

Detergent max.
Pre-wash
Main-wash
Rinse aid
6 Dosage steps

10
45
125
1-6

cm3
cm3
cm3
ml

2
900
300

kg
cm3
cm3

0.3-10
0.4

bar
bar

2800
3000
20 - 40
25 - 35
45 - 65

RPM
RPM
RPM
RPM
RPM

Water softener
Saltcontainer
Resin container
Regeneration dosage
Water pressure

Program information
Start indicator
Pre wash
Main wash
Drying
End

Inlet pressure
Spray pump pressure
Rotations
Spray pump motor
Drain pump motor
Spray arm lower
Spray arm upper
Ceiling rotor

SERVICE

Whirlpool Europe
Customer Service

ADP 962/3 WHM

8542 962 10410

29.06.1999 / Page 3
Doc. No: 4812 718 14566

Technical data
Flow rates / Inlet volume
Flow meter (at 0.3 bar
= quantity 1.1 l/min)
Spray pump
Drain pump
Pump height max.
Inlet valve
Valve for Zone washing
Spray arm lower
Sprayarm upper
Ceiling rotor

Potentiometer

208
~ 70
16
1.1
4.5
30
33
27
10

lmp/l
l/min
l/min
m
l/min
l/min
l/min
l/min
l/min

Water valves

Electrical data

Double valve at inlet hose

Base data
Voltage
Frequency
Total power
Fuse

Points of measurement:
1 (black) to 2 (middle)
Position 0
0.0
k
Position 1
0.5
k
Position 2
1.0
k
Position 3
1.4
k
Position 4
1.8
k
Position 5
2.3
k
Position 6
2.6
k

220/230
50
2.0-2.2
10

V
Hz
kW
A

Voltage
Frequency
Resistance

220/240
50/60
2

V
Hz
k

220/240
50/60
3.13

V
Hz
k

220-240
50/60
4

V
Hz
k

220/240
50/60
1.5

V
Hz
k

75
62
43
28
19
13
9
6
5

k
k
k
k
k
k
k
k
k

Regenerating valve
Motor
Voltage
Frequency
Resistance

Spray pump motor

Voltage
Power consumption
HI
HA
Capacitor

220/230
160
81
44
4

V
W

220/240
30
146

V
W

Valve for zone washing

Voltage
Frequency
Resistance

Drain pump motor

Coil of dispenser
Voltage
Power consumption
Resistance

Voltage
Frequency
Resistance

Heating
Reedcontact
1 Element system
Voltage
Power consumption
Resistance
Heating speed
Temperature on surface
Safety thermostat
self reset

220/230
1.87/2.04
24.5
~ 2.0
~ 115

V
kW

C/min
C

85

flow meter
salt control
rinse aid control
NTC
15 C
20 C
30 C
40 C
50 C
60 C
70 C
80 C
85 C

29.06.1999 / Page 4
Doc. No: 4812 718 14566

ADP 962/3 WHM

8542 962 10410

Whirlpool Europe
Customer Service

SERVICE

Technical data
Regeneration
300

cm3

10
0-5
0-0.9
0-9

dh
mmol/l
Fh

8
6-10
1-1.8
10-18

dh
mmol/l
Fh

6
11-15
1.9-2.7
19-27

dh
mmol/l
Fh

4
16-21
2.8-3.7
28.37

dh
mmol/l
Fh

3
22-28
3.8-5.0
38-50

dh
mmol/l
Fh

2
29-35
5.1-6.3
51-63

dh
mmol/l
Fh

Salt consumption for regeneration

1
36-60
6.4-10.7
64-107
77

dh
mmol/l
Fh
g

Number of cycles with 2 kg salt

26

Volume
Position 0
after wash cycles
water hardness

Position 1
after wash cycles
water hardness

Position 2
after wash cycles
water hardness

Position 3
after wash cycles
water hardness

Position 4
after wash cycles
water hardness

Position 5
after wash cycles
water hardness

Position 6
after wash cycles
water hardness

SERVICE

Whirlpool Europe
Customer Service

ADP962/3WHM
8542 962 10410

29.06.1999 / Page 5
Doc. No: 4812 718 14566

Spare part list

Model
Service No.
Version

ADP 962/3 WHM

854296210410
854296210410

Pos. No. 12NC Code

Description

Pos. No. 12NC Code

Description

003 0
003 0
004 0
004 1
011 0

4812 440 19382

4812 440 19594
4812 440 18952
4812 401 18402
4812 505 18357

Traverse to 99/27
Traverse from 99/27
Drip tray assy
Holder
Foot short

301 0
303 1
305 0
322 0
322 1

4812 453 70053

4812 460 38055
4812 440 18964
4812 453 70354
4812 440 19468

Control panel WH
Plate,handle WH
Batten WH
Insert panel WH
Sticker Multizone blue

022 0
022 1
022 2
024 0
030 0

4812 440 18951

4812 440 18949
4812 440 18953
4812 440 19463
4812 310 18428

Side panel left

Side panel right
Spacer
Panel, rear
Table top AMH4000WH

331 0
332 0
350 0
400 0
405 0

4812 413 58929

4812 410 28564
4819 310 39832
4812 361 58126
4812 360 18371

Knob program cpl. WH

Push button cap WH
Display board (DB)
Motor + spraypump cpl.
Spray pump

034 0
034 1
040 1
040 2
040 3

4812 404 78237

4812 404 78242
4812 417 18774
4812 417 18773
4812 417 18784

Spacer
Fastener table top
Hinge left
Hinge right
Protector f.door (set)

405 1
420 0
421 0
430 0
430 1

4819 515 28158

4812 121 18132
4812 121 18161
4812 360 18357
4812 466 68506

Gasket
Capacitor
Interf.filter
Pump,draining
Shaft seal

044 0
044 1
047 0
047 1
047 2

4812 492 38358

4812 492 38364
4812 404 48591
4812 401 18397
4812 404 68023

Spring f.door
Spring f.cap
Brake f.door
Band,brake
Hook

450 0
480 0
480 1
480 2
480 3

4812 259 28684

4812 321 28386
4812 321 28371
4812 321 28383
4812 401 18418

Heating element
Cable harness set
Cable
Cable 6poles
Protector f.wiring

053 0
053 4
103 0
120 0
120 1

4812 440 88887

4812 440 88891
4812 440 18956
4812 440 19456
4812 440 18969

Plinth WH
Plinth rounded WH
Door outer WH
Door,inner
Batten

490 0
490 1
521 0
531 0
531 1

4819 321 18136

4812 321 28367
4812 214 78236
4812 273 18055
4812 273 18056

Cable,mains 2m
Strain relief
Control board (CB)
Switch waterhardness
Wheel,fingertip

130 0
131 0
175 0
175 1
175 2

4812 417 58361

4812 401 18416
4812 310 18295
4812 310 18294
4812 310 18296

Tilt lock
Hook lock
Trim,ornamental left WH
Trim,ornamental right WH
Trim,ornamental lower WH

571 3
575 0
583 0
616 0
616 1

4812 281 28363

4812 281 28361
4812 271 28355
4812 281 18047
4812 271 58161

Valve f.zone-washing
Regen.valve
Switch diaphragm
Contact,reed salt
Contact,reed rinsing agent

191 0
192 0
241 0
241 1
241 2

4812 466 68564

4812 466 68467
4812 458 18914
4812 458 18324
4812 535 78036

Gasket door
Gasket, door lower
Basket upper straight
Holder cups right white
Bearing

620 0
623 0
633 0
680 0
680 1

4812 218 38057

4812 271 38356
4812 271 38355
4812 418 68155
4812 466 68495

User board (UB)

Microswitch
Microswitch door
Combidosage
Gasket

241 3
241 4
241 5
241 6
241 7

4812 528 88068

4812 458 18288
4812 458 18921
4812 458 18333
4812 404 48639

Wheel,basket upper (set)

Cutlerycompart. WH
Holder cutlery basket
Holder glasses
Hoop

681 1
681 2
682 0
691 0
700 0

4812 466 68497

4812 440 18975
4812 466 68496
4812 282 68012
4812 530 28804

Gasket
Flap
Gasket
Feeler NTC
Hose, inlet aqua stop 4,2m

241 8
242 0
242 1
242 2
242 3

4812 466 68553

4812 458 18923
4812 528 88069
4812 458 18262
4812 458 18275

Spacer cap set

Basket lower cpl.
Wheel,basket lower
Plate,support f.basket lower
Plate,support f.basket lower

700 0
700 1
700 2
701 1
710 0

4812 530 28848

4812 480 48019
4812 520 58002
4812 310 18153
4812 418 68151

Hose, inlet aqua stop 2m

Sieve
Gasket set
Yoke clamp set
Monoblock

242 4
243 0
243 4
261 0
261 1

4812 466 48059

4812 458 18272
4812 458 18317
4819 462 38271
4819 404 48819

Fixation
Basket cutlery
Bracket
Rail telescope, inner
Cap rail

710 2
710 3
714 0
714 2
716 0

4819 310 38536

4819 466 69562
4812 462 78993
4812 440 18963
4812 418 68147

Threaded ring
Gasket set
Threaded cap
Cabinet non-return flap
Reg.dosage

261 2
263 0
263 1
265 0
265 2

4812 462 78995

4819 520 18013
4812 520 48001
4812 404 48637
4812 404 48638

Cap rail ahead

Ball cage cpl.
Ball Niro 8 D
Basket adjustm. cpl.
Grip basket adjustment

716 1
716 2
721 1
721 2
721 3

4812 466 68475

4812 462 78994
4812 360 68061
4812 466 68491
4812 466 68558

Gasket
Cover
Spray arm lower. cpl.
Gasket 25x2,3B
Gasket 30x3,0

29.06.1999 / Page 6
Doc. No: 4812 718 14566

ADP962/3WHM
8542 962 10410

Whirlpool Europe
Customer Service

SERVICE

Spare part list

Model
Service No.
Version

ADP 962/3 WHM

854296210410
854296210410

Pos. No. 12NC Code

Description

Pos. No. 12NC Code

Description

721 4
722 0
722 2
723 0
723 1

4812 440 19455

4812 360 68044
4812 360 68056
4812 360 68049
4812 466 68483

Flange
Spray arm upper
Hub upper straight cpl.
Spray arm ceiling
Gasket

911 0
964 0
964 1
993 0
993 5

Screw decor ST3,5x9,5-C-H

Gasket housing ri/le
Gasket housing upper
Bow
Funnel salt

723 2
723 3
726 0
726 1
726 2

4812 404 48597

4812 505 18362
4812 530 28786
4812 530 28787
4812 505 18358

Clip,fix spray arm

Screwed joint
Tube
Tube
Nut

726 3
726 4
743 0
743 1
743 3

4812 466 68512

4812 462 79633
4812 511 48171
4812 530 28102
4812 505 18364

Gasket
Centering
Capacitor
Hose, inlet
Nut

743 4
743 7
751 0
751 1
751 2

4812 530 28807

4812 466 68514
4812 418 18205
4812 418 18203
4812 440 19454

Hose 9x1,5x270+10
Gasket
Water collector
Water guide
Fastener frame

755 0
755 2
756 0
761 0
761 2

4812 530 28849

4812 530 48148
4812 360 58099
4812 480 58082
4812 418 18204

Bend
Tray,leak
Floater
Sieve fine
Cover sieve

762 0
763 0
781 0
781 1
781 2

4812 480 58084

4812 480 58083
4812 530 28737
4819 530 28286
4819 492 68405

Microfilter
Sieve coarse
Hose,draining
Sleeve hose
Clip f.non-return valve

781 3
783 1
783 5
783 6
791 0

4812 281 28364

4812 530 28806
4812 530 28851
4812 530 28796
4812 532 68067

Flap non-return
Hose connection
Distributor
Hose 10x3x180+10
Gasket

791 2
791 4
791 5
794 1
901 0

4812 530 58093

4812 466 68503
4812 466 68504
4819 530 58032
4822 401 10492

Gasket
Gasket
Gasket
Gasket 20x2,5
Clamp,hose 14-24 mm

901 1
901 2
901 4
901 5
901 6

4812 401 18424

4812 401 18157
4812 401 18426
4812 401 48573
4812 401 48574

Strap 050,0
Strap 32-50/9 C61
Strap 025,6
Strap 028,6
Strap 038,1

901 7
904 2
904 3
910 0
910 1

4812 401 18427

4812 462 79635
4812 462 79636
4812 502 18384
4812 502 18394

Strap 031,6
Cover WH 3,5x5
Cover WH 3,5x4
Screw 4x35-H
Screw 3,5x14-H

910 2
910 3
910 4
910 5
910 7

4812 502 18363

4812 502 18389
4812 502 18386
4812 502 18393
4812 502 18397

Screw 4,0x12-H
Screw NIRO A2
Screw 3,5x8-TORX T15
Screw 3,5x9-1 Tx15
Screw INOX A2 M 5X12

4812 502 38134

4812 466 68536
4812 466 68469
4819 530 29028
4822 532 80216

SERVICE
Exploded view

Whirlpool Europe
Customer Service

ADP 962/3 WHM

8542 962 10410

29.06.1999 / Page 7
Doc. No: 4812 718 14566

29.06.1999 / Page 8
Doc. No: 4812 718 14566

Exploded view

ADP 962/3 WHM

8542 962 10410

Whirlpool Europe
Customer Service

SERVICE

Whirlpool Europe
Customer Service
ADP 962/3 WHM
8542 962 10410
29.06.1999 / Page 9
Doc. No: 4812 718 14566

black
blue
grey
white

SERVICE

00
66
88
99

Circuit diagram

C1
Capacitor
CB
Control board
DB
Display board
DLB Timerswitch Delay
DPM Drain pump motor
DD
Cleaning agent dosage
DON Turbidity sensor
DR
Final rinse dosage
DS
Door switch
FM
Flow meter
HEWI Heating
IF
Interference filter
LS6 Water leakage switch
L
Line
MS
Main switch
NTC Thermostat temp. sensor
N
Neutral
PRG Plug to program
RV
Water hardness switch
RE2 Heating relay
RR SA Reed relay salt
RR RA Reed relay rinsaid
SAB Sprayarm blocked
SPM Sprayarm motor
THS Safety thermostat
THS 2 Fuse
TBL Power supply terminal
TL
Winding protective
contact
UB
User board
VM
Fan ventilator
WV1 Water inlet valve
WV2 Water regenerating valve
WI
Water indicator
ZW
Zone washing

29.06.1999 / Page 10
Doc. No: 4812 718 14566

Program diagram

ADP 962/3 WHM

8542 962 10410

Whirlpool Europe
Customer Service

SERVICE

SERVICE
Text/Legend

Whirlpool Europe
Customer Service

ADP 962/3 WHM

8542 962 10410

29.06.1999 / Page 11
Doc. No: 4812 718 14566

29.06.1999 / Page 12
Doc. No: 4812 718 14566

Text/Legend

ADP 962/3 WHM

8542 962 10410

Whirlpool Europe
Customer Service

SERVICE

SERVICE
Text/Legend

Whirlpool Europe
Customer Service

ADP 962/3 WHM

8542 962 10410

29.06.1999 / Page 13
Doc. No: 4812 718 14566

29.06.1999 / Page 14
Doc. No: 4812 718 14566

Text/Legend

ADP 962/3 WHM

8542 962 10410

Whirlpool Europe
Customer Service

SERVICE

SERVICE
Text/Legend

Whirlpool Europe
Customer Service

ADP 962/3 WHM

8542 962 10410

29.06.1999 / Page 15
Doc. No: 4812 718 14566

29.06.1999 / Page 16
Doc. No: 4812 718 14566

Text/Legend

ADP 962/3 WHM

8542 962 10410

Whirlpool Europe
Customer Service

SERVICE

SERVICE
Text/Legend

Whirlpool Europe
Customer Service

ADP 962/3 WHM

8542 962 10410

29.06.1999 / Page 17
Doc. No: 4812 718 14566