Suraj’s resume

SURAJ SONI
CONTACT PROFILE
Enthusiastic and proactive Assistant Manager with a knack for transforming
+919399077587 challenges into opportunities. With a blend of creative problem-solving and hands-
on leadership, I thrive in fast-paced environments where collaboration and
[email protected] innovation drive success. My journey in Retail industry has equipped me with a keen
understanding of operational dynamics, enabling me to enhance team synergy and
linkedin.com/in/suraj-soni-296a2b210 elevate customer experiences. I believe that the heart of a successful organization
lies in its people, and I am passionate about nurturing talent and fostering an
Adhartal Jabalpur M.P. (482004) inclusive culture. Ready to bring my strategic mindset and passion for excellence,
where I can contribute to inspiring team performance and operational growth.
PERSONAL DETAILS
WORK EXPERIENCE
Father Name - Rajkumar Soni
Diamond and Gold Retail Sales Executive
Mother Name - Anuradha Soni Tanishq (Titan Company L.t.d.) 2018 - 2022
Date of birth - 19 April 2000 Client Engagement: Cultivated strong relationships with clients through personalized
service, understanding their preferences, and providing tailored recommendations to
Nationality - Indian enhance their shopping experience.
Product Knowledge Expertise: Developed an in-depth understanding of diamonds,
gold, and other precious materials, allowing for informed conversations with
customers and effective communication of product value.
Sales Strategy Implementation: Executed sales strategies that effectively
highlighted the unique features of jewelry pieces, leading to increased sales volume
EDUCATION and customer satisfaction.
Visual Merchandising: Collaborated with the team to create visually appealing
displays that showcased new arrivals and seasonal promotions, enhancing the
12th
overall shopping environment and driving foot traffic.
Inventory Management: Assisted in maintaining accurate inventory levels,
Yash Nursery H.S. School Adhartal
conducting regular stock checks, and ensuring proper documentation for all
incoming and outgoing products.
2020 - 2021
Event Coordination: Participated in organizing promotional events and sales
campaigns, contributing to the overall success of initiatives aimed at increasing
Subject - Commerce
brand visibility and customer engagement.
Sales Reporting: Monitored sales metrics and customer feedback to identify trends,
providing insights to management for strategic decision-making and future planning.
Team Leader And Assistant Manager

Bachelor of Computer Applications
Reliance Jewels (Bengaluru) 2022 - 2023
MCNUJC Dynamic Leadership: Guided a diverse team in delivering exceptional customer
experiences by fostering a collaborative environment where creativity and
2021 - 2024 innovation are encouraged. This approach has led to enhanced team
performance and customer satisfaction.
Pursuing
Customer Experience Innovator: Spearheaded initiatives to redesign the
customer journey, implementing personalized service protocols that deepen
client connections and elevate their overall experience in the store.
LANGUAGES Mentorship & Development: Actively mentored team members, crafting

individualized growth plans that align with their career aspirations and
Hindi promoting a culture of continuous learning and skill development.
English Conflict Resolution Expert: Effectively managed team dynamics by utilizing

active listening and mediation techniques to resolve conflicts, ensuring a
Marathi harmonious work environment that prioritizes respect and collaboration.
Punjabi Operational Excellence: Streamlined operational processes, improving workflow

efficiency while maintaining a focus on quality and service excellence, thus
Kannada
reinforcing the brand’s reputation for outstanding customer care.
SURAJ SONI
MY SKILLS
Leadership and Team Development
Ability to inspire and motivate team members, fostering a collaborative and high-performing
environment.
Customer Service Excellence
Strong focus on delivering exceptional customer experiences and building lasting
relationships.
Sales Expertise
Proficient in advanced sales techniques and product knowledge, particularly in luxury goods
like jewelry.
Conflict Resolution
Skilled in mediating conflicts and fostering a harmonious team dynamic through effective
communication.
Visual Merchandising
Knowledge of visual merchandising principles to create appealing displays that attract and
engage customers.
Training and Mentorship
Experience in developing and implementing training programs that enhance team
performance and product knowledge.
Operational Efficiency
Ability to streamline processes and improve workflow, ensuring high standards of service and
productivity.
Community Engagement
Experience in organizing events and initiatives that strengthen community ties and enhance
brand visibility.
Adaptability and Problem-Solving
Flexible and resourceful in addressing challenges and implementing effective solutions in a
fast-paced retail environment.
Effective Communication
Strong verbal and written communication skills, essential for engaging with customers and
team members alike.
Inventory Management
Understanding of inventory control processes to maintain optimal stock levels and ensure
product availability.
Marketing Awareness
Knowledge of marketing strategies and trends to help promote products and enhance the
brand’s presence.
MY STRENGTH
I possess strong leadership and communication skills, enabling me to inspire teams and foster collaboration. With
a customer-focused approach and a keen attention to detail, I consistently deliver exceptional service and
solutions. My adaptability and problem-solving abilities allow me to navigate challenges effectively in a dynamic
retail environment.
SURAJ SONI
TO WHOM IT MAY CONCERN,
I, Suraj Soni, wish to formally declare that the information provided in my resume and application is true
and accurate to the best of my knowledge. I understand that the details included reflect my qualifications
and experiences and are critical to the evaluation of my application.
I acknowledge the importance of honesty and integrity in all professional dealings and assure you that any
statements made in my application have been carefully considered and accurately represented. I recognize
that any falsehoods, omissions, or misrepresentations may result in my application being disqualified or, if
hired, could lead to my termination.
I appreciate the time and effort you invest in reviewing my application. I am genuinely excited about the
opportunity to contribute to your esteemed organization and look forward to the possibility of discussing
my qualifications further.
Thank you for your understanding and consideration.
Sincerely,
Suraj Soni
+919399077587
[email protected]
SINCERELY,
SURAJ SONI

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SURAJ SONI

Team Leader And Assistant Manager

LANGUAGES Mentorship & Development: Actively mentored team members, crafting

English Conflict Resolution Expert: Effectively managed team dynamics by utilizing

Punjabi Operational Excellence: Streamlined operational processes, improving workflow

TO WHOM IT MAY CONCERN,

Thank you for your understanding and consideration.

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