MM2 Assignment MBA October 24
MM2 Assignment MBA October 24
MM2 Assignment MBA October 24
(15 marks)
The obsession of the Indian mindset with the fair skin has been strategically tapped by marketers as an
opportunity to flood the marketplace with skin-whitening products. It is difficult to spot a skin care brand
who has not ventured into this space. All Leading brands such as Unilever, Olay, Revlon, Lotus Herbals,
Lakme, Garnier, Pond’s and others such as Clean n Clear and Himalaya – have atleast one product to
offer to this audience which has a fixation with fair skin. Traditionally associated with women, this
fascination went to the next level with Emami identifying a brand new segment of men with similar
aspirations. The launch of Fair and handsome – a fairness cream for men, was seen as a tangential move
in the marketing community.
While the product may cater to the secret needs of many consumers, identifying a platform to
communicate with these consumers has been a challenge. Television advertisements have depicted
depressed, dark-complexioned women, who had been ignored by employers and men, suddenly finding
new boyfriends and glamorous careers after the cream had lightened their skin. In the pursuit to highlight
visible results after using the cream, most advertisements depict dark complexioned women against their
visibly fairer friends or colleagues who are testimonial to the positive effects of using the cream.
These advertisements, have been widely criticised for perpetuating racism and lowering the self-esteem
of women and girls and now even men and boys. Some of these ads have also faced bans intermittently
for some short period. Marketers have also been accused of misleading consumers to believe that they
needed to be white to be beautiful. Consumers have been addressing this issue in consumer forums and
have gone to the extent of filing a petition against some of these marketers.
Now that fairness cremes are facing the flak of propagating racism and lowering the self-esteem of
women, and women consumers are becoming increasingly confident with their skin tones, how can
existing fairness cream marketers make a 360 degree turn in their stance, countering the traditional
stereotype of a fair and beautiful woman, targeting the modern contemporary stereotype / profile of a
new-age woman with a different set of needs?
You are a fairness cream brand. To target this new stereotype, craft an advertisement which can change
the consumer’s attitude towards fairness creams and can counter the existing fairness proposition. You
may need to counter your brand’s earlier positioning of fairness and also counter the existing beliefs,
values, myths etc. of the society at large. An advertisement with a strong message which will rather raise
her self-esteem than lowering it.
Clues / Hints:
1. Identify what would be the profile / demographics of this contemporary stereotype of the woman
consumer?
2. Based on the profile and new needs of this contemporary woman and the positioning of
competitive brands, craft a strong competitive positioning in the form of a suitable name and
punchline / tagline for your brand
3. Now create a compelling and creative advertisement for your brand, to address these new
emerging needs. You may also use images, graphics etc. or even a video format - to create the
advertisement. Present your answer in the form of a power point presentation or video.