Ali 2024 - Part - 14

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Business Overview

Our Strategies Consumption

In an increasingly complex world, digital adoption Consumption continues to present significant


and transformation of our customers are accelerating opportunities in China and globally.
across different industries. On the consumer retail
China’s digital consumption market has evolved into
side, online shopping is no longer deemed merely
a market that boasts differentiated value propositions
as a purchase behavior by the consumers but also
for consumers with multi-tiered spending power.
has been adopted as a necessary sales channel
While our annual active consumer base already
by brick-and-mortar retailers. For enterprises and
captures the vast majority of Internet users with
organizations, digital transformation is accelerating
meaningful spending power, we believe there still
as technology changes the way people live and
remains significant growth opportunities in wallet
work. Generative AI, an innovative technology
share expansion. To capture these opportunities,
enabled by LLMs, provides innovative ways to elevate
we adopt a consumer-centric strategy and focus on
productivity to a new level, further accelerating digital
prioritizing and enhancing shopping experience for
transformation of enterprises and organizations.
our consumers.
While such transformation presents tremendous
To improve shopping experience for our consumers,
opportunities, it requires us to be more focused,
we continue to develop the Taobao app that provides
innovative and agile in establishing-strategic priorities
our consumers with a vast range of quality products
and strengthening our competitive advantages.
and services at attractive prices. Our commitment
To this aim, we have proactively transformed our
to building a comprehensive digital consumption
organization through a new organizational and
platform that caters to all aspects of consumer needs
governance structure to place more focus on our core
is unwavering.
business, infuse more agility into decision making
process and further unlock value for our shareholders. Through the Taobao app, we will continue to execute
We believe our new structure will continue to empower a multi-tiered marketing strategy to acquire and
all of our businesses to respond quickly to industry retain consumers with different spending power,
transformation and promote innovation. consumption behavior and taste. We focus on
enriching an immersive and interactive consumer
With our environmental, social and governance
experience with highly engaging, consumption-
responsibilities as the foundation of our long-term
related contents and quality services. We will
strategy, we strive to strengthen our leadership
continue to enhance consumer experience and
and build core capabilities in three strategic areas:
enable new consumption models to better serve the
consumption, cloud, and globalization.
evolving needs of consumers. We will also further
strengthen our supply chain capabilities to improve
the competitiveness of our products and enhance
penetration in categories that are essential to our
consumers’ daily lives.

20 Alibaba Group Holding Limited

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