In an increasingly complex world, digital adoption Consumption continues to present significant
and transformation of our customers are accelerating opportunities in China and globally. across different industries. On the consumer retail China’s digital consumption market has evolved into side, online shopping is no longer deemed merely a market that boasts differentiated value propositions as a purchase behavior by the consumers but also for consumers with multi-tiered spending power. has been adopted as a necessary sales channel While our annual active consumer base already by brick-and-mortar retailers. For enterprises and captures the vast majority of Internet users with organizations, digital transformation is accelerating meaningful spending power, we believe there still as technology changes the way people live and remains significant growth opportunities in wallet work. Generative AI, an innovative technology share expansion. To capture these opportunities, enabled by LLMs, provides innovative ways to elevate we adopt a consumer-centric strategy and focus on productivity to a new level, further accelerating digital prioritizing and enhancing shopping experience for transformation of enterprises and organizations. our consumers. While such transformation presents tremendous To improve shopping experience for our consumers, opportunities, it requires us to be more focused, we continue to develop the Taobao app that provides innovative and agile in establishing-strategic priorities our consumers with a vast range of quality products and strengthening our competitive advantages. and services at attractive prices. Our commitment To this aim, we have proactively transformed our to building a comprehensive digital consumption organization through a new organizational and platform that caters to all aspects of consumer needs governance structure to place more focus on our core is unwavering. business, infuse more agility into decision making process and further unlock value for our shareholders. Through the Taobao app, we will continue to execute We believe our new structure will continue to empower a multi-tiered marketing strategy to acquire and all of our businesses to respond quickly to industry retain consumers with different spending power, transformation and promote innovation. consumption behavior and taste. We focus on enriching an immersive and interactive consumer With our environmental, social and governance experience with highly engaging, consumption- responsibilities as the foundation of our long-term related contents and quality services. We will strategy, we strive to strengthen our leadership continue to enhance consumer experience and and build core capabilities in three strategic areas: enable new consumption models to better serve the consumption, cloud, and globalization. evolving needs of consumers. We will also further strengthen our supply chain capabilities to improve the competitiveness of our products and enhance penetration in categories that are essential to our consumers’ daily lives.