Galaga Assault Game Service Manual Namco Games
Galaga Assault Game Service Manual Namco Games
Galaga Assault Game Service Manual Namco Games
PRODUCT SPECIFICATIONS……..………………………………………………….……………………4
SETUP………………………………………………………………………………………….……………………5
MAINTENANCE………………………………………………………………………………….………..…..14
TROUBLESHOOTING………………………………………………………………………………….……..17
TRANSPORTING
The cabinet is very heavy. Because the monitor is high, the cabinet is also very top‐heavy. Use appropriate care
when moving or transporting cabinet. It contains fragile glass and electronic components. Avoid rough handling.
HANDLING COMPONENTS
Many components are extremely sensitive to handling, environmental and Electrostatic Discharge (ESD) events—
especially the computer. Do not handle it roughly. Before servicing, call your distributor and inquire about the PC
warranty. Use proper ESD procedures when servicing. Protect components from harmful environmental
conditions, such as extreme temperatures, excessive moisture or other damaging effects.
DISCONNECT POWER
Always turn the power off and unplug the unit before servicing or making adjustments unless otherwise instructed.
Installing or repairing components while power is on can damage the components and void the warranty.
GROUNDING
Avoid electrical shock. Do not plug in AC power until you have inspected and properly grounded the unit. Only plug
into a grounded, three‐wire outlet. Do not use a “cheater” plug or cut off the ground pin on the line cord.
ELECTRICAL SHOCKS
There is no isolation transformer in the cabinet. Disconnect AC power before servicing. However, be aware that
lethal voltages can remain in the electronic components even when AC power is disconnected. Use extreme
caution when servicing. Verify that there is a working ground connection. If the unit sustains water damage, cease
using it immediately and unplug AC power.
MONITOR
The monitor contains no user serviceable parts. Do not attempt to service the monitor.
POWER SELECTOR
Before installing game, ensure the voltage on the PC and power supply is set properly. There is a 115/230 VAC
selector switch that must be set for the correct voltage for your site. Verify the fluorescent lamp rating. The rating
must match the line voltage at the installation site.
POWER CORD
If the power cord is damaged or lost, replace it with an identical cord as supplied by the manufacturer or an
authorized service agent.
SURGE SUPRESSOR
It is recommended that you plug your game’s power cord into a surge suppressor to help protect from power
surges that may damage sensitive electronic components.
CONNECTORS
When servicing machine, ensure all connectors mate properly. If connectors do not slip in easily, do not force
them. Connectors are often keyed and only connect one way. Check for correct orientation.
COMPUTER
The computer contains sensitive components, including a hard drive. Do not handle it roughly. Call your distributor
before servicing its internal components. Ask about warranty information as it relates to the PC.
Do not turn the PC power switch on or off. It should remain permanently in the ON position.
Cycle AC power on or off with the cabinet power switch.
A dongle has been inserted into one of the USB ports. This is required for game play.
Do not remove the dongle except for troubleshooting purposes.
HAZARD TO EPILEPTICS
A small portion of the population has an epileptic condition that may cause seizures. Affected persons experience
seizures while watching some television pictures or playing certain video games. People who have not had seizures
may still have an undetected epileptic condition. If anyone in your family has experienced epilepsy symptoms
(seizures or loss of awareness), consult your physical before using video games. While children play video games, a
parent should observe. Be alert to the following symptoms: dizziness, altered vision, eye or muscle twitching,
involuntary movements, loss of awareness, disorientation or convulsions. If you or your child experiences these
symptoms, discontinue use immediately and consult your physician.
MANUAL
Keep this manual available and ready for use. Please check our website www.rawthrills.com for the latest
information regarding this and other Raw Thrills products. If the game fails to function properly, turn off the
machine and unplug the AC line cord. Contact your local distributor. Your warranty, when applicable, lasts 60 days
from your purchase date. You may not reproduce this document or any of its contents without written
authorization from Raw Thrills, Inc. or Play Mechanix™ Inc.
SPECIFICATIONS
For reasons such as performance, this product’s specifications may change without notice. Federal patent,
copyright and other intellectual property laws protect the content, devices and design of the game and its
equipment.
Dimensions
Height: 108 5/8” (2.76 meters)
Width: 33 1/4” (0.85 meters)
Depth: 42 3/4” (1.10 meters)
Startup Game
1. Plug in line cord to AC outlet.
2. Turn the power switch to ON.
3. Check that no component is excessively hot or emitting foul odors.
If not, turn off AC power and disconnect line cord. Refer to the diagnostic section of this manual.
Volume
TEST UP
SERVICE Volume
DOWN
TEST button enters diagnostic system. IMPORTANT NOTE: You must hold down the TEST button
for at least 2 seconds to Enter the Test Menu.
Service Button adds a single credit for each press during attract mode and returns to previous
Test Screen when on Test Mode.
At the bottom of the test menu is a display of your game’s critical settings. At the right of each
test menu screen is a brief description of each menu item.
1. Enter the Switch Test menu and verify all switches function.
2. Enter the Monitor Test menu and verify that video is acceptable.
3. Enter the Sound Test menu and verify the audio works and is not distorted.
4. Enter the Coin Meter /Ticket Meter Test menu and verify the operation of the coin meter.
5. Enter the Cabinet Lamps Test menu and verify that all cabinet lights work correctly.
6. Enter the Watchdog Test menu, which reboots the game.
7. Upon a successful reboot, you are ready to make adjustments to pricing, volume and other
functions found in the Adjustments, Audits and Diagnostics section.
IF YOU HAVE A COIN LOCATION, MAKE SURE YOUR PRICING & COIN VALUE ARE CORRECT
1. HOLD TEST BUTTON FOR 2 SECONDS TO ENTER TEST MENU
2. USING THE JOYSTICK, SELECT “PRICING ADJUSTMENTS” IN THE MENU. PRESS FIRE BUTTON TO
ENTER.
3. USING THE JOYSTICK, SELECT “COINS TO PLAY” AND SET THE DESIRED AMOUNT OF COINS PER
GAME OF GALAGA ASSAULT.
4. AFTER SETTING THE COINS PER PLAY, SET “COIN VALUE” TO THE CURRENCY VALUE OF YOUR
COIN OR PAYOUT WILL BE INCORRECT. THIS SETTING IS EXTREMELY IMPORTANT (EXAMPLE‐ IF
THE COIN IS WORTH 1.00, SET COIN VALUE TO $1.00 AS WELL.
5. OPTIONAL PRICING SETTING‐ YOU CAN CHOOSE A DISCOUNTED PRICE FOR ADD SHIPS TO
ENCOURAGE MORE ADD SHIP PURCHASES. (THIS SETTING NOT AVAILABLE IN SWIPE MODE)
IF YOUR LOCATION USES TICKETS THAT ARE WORTH 2 POINTS EACH, MAKE SURE YOU ACTIVATE THE 2
POINT SETTING‐
1. HOLD TEST BUTTON FOR 2 SECONDS TO ENTER TEST MENU
2. SELECT “PAYOUT ADJUSTMENTS” FROM THE MENU
3. SELECT “TWO POINT TICKETS” AND TURN ON.
4. IMPORTANT NOTE‐ ONLY USE THIS SETTING IF YOUR TICKETS ARE WORTH 2 POINTS PER TICKET
OR YOUR PAYOUT WILL BE INCORRECT.
Galaga Assault defaults to having “ADD SHIPS” activated for both video redemption as well as
arcade amusement mode. This unique mode allows the customer to buy extra Galaga fighter
ships at the beginning of play to give them extra firepower. This mode increases the fun factor
for the players and improves earnings for the operator. We strongly recommend using this
mode during operation. However, it can be disabled in the test menu if the operator chooses.
Note ‐ Having Add Ships mode activated makes certain settings options unavailable
Galaga Assault defaults to video redemption mode which consists of two stages and awards
tickets to the customer based upon performance and skill. However, this game comes equipped
with a completely alternate arcade amusement only mode that does not award tickets and
contains separate unique gameplay inspired by the classic Galaga arcade game. This mode is
ideal for non‐ticket redemption locations. The arcade setting consists of 70 waves of play that
include standard waves, challenging stages, and battles with the mothership boss. If you defeat
the boss at Wave 70, you win the game. As with redemption mode, players will also be able to
compete for high scores on the leaderboards.
Note 1 ‐ Activating this mode will disable ticket mode. All ticket customization options will
be unavailable while Arcade Amusement mode is activated.
Note 2 ‐ Add ships will default to “ON” during Arcade Amusement Mode. Operator can
choose to disable this mode if they choose.
QR CODES‐
Galaga Assault will display on the screen a unique square black and white QR code at the
conclusion of every game. This QR code can be scanned by a customer’s cell phone or wireless
device (using a QR code app) to display their high score and location information to social media
networks like Facebook and Twitter.
Operators can also enter their location name and the city name in the “advanced settings”
menu so this data will appear on the social media network. (Example of venue and location
name: “Matt’s Pizza Arcade‐ Des Plaines, IL USA”). Adding the location data is free advertising
Note ‐ QR Codes will default to “ON” in the test menu. However, the location data will need to
be entered manually by the operator. Turning the QR Codes to “OFF” will cause the codes to
not display on screen after games.
Max Jackpot‐
Galaga Assault defaults to a rotational jackpot. The jackpot number on the mothership changes
and the customer wins the amount shown at the moment the mothership is destroyed.
Operators can adjust the max jackpot in the test menu settings by accessing the “Payout
Adjustments” menu. Galaga Assault will default to a max jackpot of 500. It can be raised as high
as 1000.
Note ‐ It is not recommended to raise the max jackpot to extremely high levels if you plan on
operating the game at a low target payout percent. Doing so will limit the amount of jackpots
awarded and decrease the fun factor for the customer.
MAIN MENU
DIAGNOSTICS
PRICING ADJUSTMENTS
PAYOUT ADJUSTMENTS
AUDITS
RESETS
VOLUME
ADVANCED SETTING
EXIT
Main Menu
Diagnostics Menu
This menu allows all game functions to be verified or diagnosed.
DIAGNOSTICS MENU
CRC CHECK
SWITCH TEST
MONITOR TEST
LIGHT TEST
SOUND TEST
COIN / TICKET METER TEST
TICKET DISPENSER TEST
WATCHDOG TEST
EXIT
You can improve collections by periodically verifying proper game function and operation.
This allows customization of coin values, currency denominations, bill pulse and swipe value.
Main Menu
Payout Adjustment Menu
This menu allows for customization of target payout percentage and ticket value. Changes will result in
audits being reset. Please note that some customization features are unavailable when add ships is
turned on. Arcade Amusement (non‐ticket) mode can also be activated in this menu.
PAYOUT PERCENTAGE
TICKET VALUE
TWO POINT TICKET
JACKPOT ROTATING
TWO POINT TICKETS
DOUBLE PLAY
ADD SHIPS
ARCADE AMUSEMENT MODE
EXTRA LIVES
EXIT
AUDITS
SYSTEM AUDITS
COIN AUDITS
PAYOUT AUDITS
GAME AUDITS
EXIT
Main Menu
Resets Menu
RESETS MENU
CLEAR COINS
CLEAR TICKETS
RESET AUDITS
RESET ADJUSTMENTS
FACTORY RESTORE
CRC CHECK
EXIT
Main Menu
Advanced Menu
Advanced menu contains options to reset high scores, customize your QR Code (Facebook/Twitter)
Venue and Location Names, adjust attract mode frequency, as well as other miscellaneous options.
ADVANCED MENU
EXIT
WARNING!
The only way to repair corrupt files is to reinstall the software as described below:
COMPUTER
The computer contains sensitive components. Do not handle roughly. Call your distributor before servicing its
internal components. Ask about warranty information as it relates to the PC.
Do not use the PC on/off switch. Turn AC power on or off with the cabinet power switch.
(NO DVD Restoration. USB Thumb Drive is used on the Dell Mini PC)
1. With game and PC on, verify that the RIO board has power. If not, see Troubleshooting.
2. Open the lower back door.
3. Insert the recovery USB thumb drive (included in your game) into the open blue USB port on the
PC.
4. Turn cabinet power switch to OFF. Wait 30 seconds.
5. Turn cabinet power switch to ON.
6. Select the Galaga Assault restore version from the menu and follow on screen instructions
7. If recovery does not begin, check to ensure USB Drive is inserted correctly and is not damaged.
8. Initial software loading may take several minutes. Check progress periodically.
Do not interrupt power or reset the game during recovery.
9. When software has been loaded, a message indicates that restore is complete. When instructed
to remove USB Drive, remove the drive from the PC.
10. Turn cabinet power switch off.
This BIOS setting lets the PC automatically power up. With the setting enabled, the PC reboots when it
detects AC power. This eliminates the need to manually turn the PC back on after power disruption.
Do not use the PC on/off switch. Turn AC power on or off with the cabinet power switch. To access the
BIOS Settings, you must insert a keyboard and hold the F12 key while the PC is booting up. From the
Menu, Select “BIOS Setup”
Main
‐No change
Advanced
‐Intel SpeedStep = Enabled
‐Virtualization= Enabled
‐Integrated NIC = Enabled
‐SATA Operation = AHCI
‐Adapter Warnings = Enabled
Misc Device
‐No change
Power Options
‐Wake UP by Integrated LAN = Disabled
‐AC Recover = Power ON
‐Auto Power ON = Disabled
Scrambled or intermittent display Loose DVI cable connection Check DVI cable connection on PC
and LCD display.
Buttons do not work Faulty micro switch Replace the micro switch on the
button and re‐test. Verify that the
wires are connected to the correct
spades on the micro switch
Faulty wiring Disconnect the cabinet from AC
power. Verify that all wires are
firmly connected to each button and
the PCB. Verify that no wires are
frayed or improperly shorting to
ground. Verify that wires are
connected to the correct
spades on the micro switches.
Faulty PCB Ensure all connections to PCB are
secure. Replace PCB if faulty.
Neither buttons nor audio work PCB connected to faulty USB port To test a USB port, turn off the
(boot message may indicate not game, disconnect the device from
detected) the port, and then connect the
game dongle to the port. Reboot
the game. A No Dongle message
indicates the port is bad. If the game
starts, the port is working. After the
test, reconnect all devices to the
correct USB ports and reboot.
Constant low audio hum Faulty power supply Check external DC supply and the PC
supply.
Open ground Check all ground wires in cabinet.
Ensure AC wall outlet is properly
grounded
LCD display flicker or fail to light. Bad connection Check for snug connection at
inverter or under topper bracket.
Loose end caps Tighten end caps.
After resetting, game still reports an See Hard Drive Recovery procedure
error. in Maintenance section.
Game suggests inserting a boot
(USB DRIVE)
Erratic game mode or attract mode.
WARNING!
Data Files Corrupted.
(Game Operation May Become
Unstable.)
Use “Test” Switch to Enter Test
Mode
and Run “File Test.”
Press Start To Continue.
Game resets. Bad file. Run File Test. Restore hard drive.
Coin meter does not click during No pulse to meter Check wiring from meter to RIO
Test. board
Faulty meter Replace coin meter
Coin meter does not work Blown fuse(s) on PCB Replace 5A fuse(s) on PCB
Exits Test Mode every 3 seconds Test button stuck in ON position Slide or toggle button off after Test
Menu appears
NO VIDEO message Video cables not plugged in properly Reattach and tighten power and
video cable to monitor.
No Signal Video or power cable not secure Check and secure cable.
Dongle Not Present Dongle missing or disconnected Find dongle cable and reseat in USB
port
Faulty USB port Insert dongle cable in different USB
port
Connect RIO Board or USB cable disconnected Check USB connection from PC to
RIO Board Missing RIO board
No power to RIO board Check for proper voltage (+5V,
+12V) at P2 connector
ELECTRICAL DIAGRAM
AND
MECHANICAL ILLUSTRATIONS
18 16 29
19
15 28
20 33
21
10
27
35
30
26
31
23 17
12 32
22 8
13
3
25 1
24
14
4 9
NOT SHOWN:
5 7 6
9
Speaker Bezel Sub-Assembly
(4X 1/8" Blind Rivets not shown)
ITEM NO. PART NUMBER DESCRIPTION QTY.
1 600-01707-01 Monitor Mounting Bracket 1
1
RGB LED Strip Reel w/ Foam Tape:
2 500-00184-105 1
105CM / 63 LEDs
2
6 4
5
AC Power Plate Assembly
ITEM NO. PART NUMBER DESCRIPTION QTY.
9 8 RIO Mounting Plate (w/ Motion Control
8 600-01501-01 1
PCB)
9 500-00040-01 RIO PCB 1
10 500-00194-01 5V, 5A Switching Regulator PCB (12V input) 1
18-8 Stainless Steel Hex Washer Head
McMaster-Carr -
11 Slotted Machine Screw, 8-32 Thread, 3/8" 10
90316A192 Length
11
10
RIO Assembly w/ Mounting Plate
ITEM NO. PART NUMBER DESCRIPTION QTY.
2 5 1 601-00750-01 Control Panel Wood 1
2 Galaga_Joystick_Assy Joystick Sub-Assembly 1
McMaster-Carr - Zinc-Plated Steel SAE Flat Washer, Number
3 6
1 90126A011 10 Screw Size, 0.219" ID, 0.500" OD
Low-Strength Steel Nylon-Insert Locknut,
McMaster-Carr -
4 Zinc-Plated, 10-32 Thread Size, 3/8" Wide, 6
90631A411 15/64" High
5 702-00015-01 Large Round RED Pushbutton 1
6 Screw-in Ring Nut included with 702-00015-01 1
3
4 Control Panel Sub-Assembly
12
Joystick Sub-Assembly
ITEM NO. PART NUMBER DESCRIPTION QTY.
7 6 5
5 17
18
14
15
16
8
10 11 12
PARTS: parts@bandainamco‐am.com
SERVICE: service@bandainamco‐am.com
www.namcoamerica.com
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