Supply Code-2024 Main Pages - Colonies NOC

PUNJAB GOVT. GAZ.
(EXTRA), OCTOBER 24, 2024 (KRTK 2 1946 SAKA) 16017
EXTRAORDINARY
Published by Authority
CHANDIGARH, THURSDAY, OCTOBER 24, 2024 (KARTIKA 2, 1946 SAKA)
PUNJAB STATE ELECTRICITY REGULATORY COMMISSION
Notification
The 23rd October, 2024
No. PSERC/Secy./Regu.191.- In exercise of the powers conferred under Section

181 read with Sections 43, 44, 45, 46, 47, 48, 50, 55, 56, 57, 58, 59, 126, 127, 135, 152, 154 & 163
of the Electricity Act, 2003 (Central Act 36 of 2003) read with Electricity (Amendment) Act, 2007
(No. 26 of 2007) and all other powers enabling it in this behalf and in compliance of Electricity
(Removal of Difficulties) Order, 2005 issued by the Ministry of Power, Government of India
bearing No.S.O.790 (E) dated 8th June 2005 and Electricity (Rights of Consumers) Rules, 2020, as
amended from time to time, the Punjab State Electricity Regulatory Commission hereby makes the
following regulations namely:-
CHAPTER I – GENERAL
1. SHORT TITLE, EXTENT AND COMMENCEMENT
(1) These regulations may be called the Punjab State Electricity Regulatory Commission
(Electricity Supply Code, Standards of Performance and Related Matters) Regulations,
2024, in short Supply Code, 2024.
(2) These regulations shall be applicable to all the licensees under the Act (including entities
exempted under Section 13 of the Act) in their respective licensed/supply areas and all
consumers/persons in the State of Punjab.
(3) These regulations shall come into force with effect from 14th November, 2024.

( 16017)
16018 PUNJAB GOVT. GAZ. (EXTRA), OCTOBER 24, 2024 (KRTK 2 1946 SAKA)
2. DEFINITIONS
In these Regulations, unless the context otherwise requires:-
(1) “Act” means the Electricity Act, 2003 as amended from time to time;
(2) “Advanced Metering Infrastructure” is an integrated system of smart meters,
communication networks and data management systems that enables two way
communication between the utilities and energy meters, and the functional blocks
of Advanced Metering Infrastructure typically include Head end system, Wide
area network, Neighbourhood area network, Data concentrator unit and Home
area network;
(3) “Advanced Metering Infrastructure Service Provider” is a person appointed
by the distribution licensee, for owning, operating, and maintaining Advanced
Metering Infrastructure or a part of the Advanced Metering Infrastructure, till its
transfer to the licensee;
(4) “Agreement” means an agreement executed by the applicant/ consumer with the
distribution licensee at the time of obtaining a new connection, increase or
reduction of load/demand;
(5) “Applicant” means an owner or occupier of any premises who makes an
application for supply of electricity, increase or reduction in sanctioned
load/contract demand, change in title, shifting of meter/connection/line/
distribution transformer etc., disconnection or restoration of supply or termination
of agreement, as the case may be, in accordance with the provisions of the Act and
the Rules & Regulations made there under;
(6) “Application" means an application form complete in all respects in the
appropriate format, as specified by the Commission, along with documents and
other compliances;
(7) “A & A form” means the Application & Agreement form prescribed by the
distribution licensee under Regulation 6 of the Supply Code;
(8) “Appropriate Government” means:
(i) the Central Government -
a) in respect of a generating company wholly or partly owned by it;
b) in relation to any inter-State generation, transmission, trading or supply of
electricity and with respect to any mines, oil-fields, railways, national
highways, airports, telegraphs, broadcasting stations and any works of
defence, dockyard, nuclear power installations;
c) in respect of National Load Despatch Centre and Regional Load Despatch
Centre;
d) in relation to any works or electric installation belonging to it or under its
control;
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PUNJAB GOVT. GAZ. (EXTRA), OCTOBER 24, 2024 (KRTK 2 1946 SAKA) 16019
(ii) in any other case, the State Government, having jurisdiction under the Act;
(9) “Area of Supply” means the area within which a distribution licensee is
authorised by his licence to supply electricity;
(10) “Assessing Officer” means an Officer of the State Govt. or licensee designated as
such by the State Government under Section 126 of the Act;
(11) “Authorized Officer” means an Officer of the licensee or supplier, as the case
may be, authorized by the State Government or the Commission under Section
135 or 152 of the Act;
(12) “Billing Cycle or Billing period” means the period for which regular electricity
bills as specified by the Commission, are issued for different categories of
consumers by the distribution licensee;
(13) “Circuit Breaker” means a device, capable of making and breaking the circuit
under all conditions, and unless otherwise specified, so designed as to break the
current automatically under abnormal conditions;
(14) “Commission” means the Punjab State Electricity Regulatory Commission;
(15) “Conductor” means any wire, cable, bar, tube, rail or plate used for conducting
electrical energy and so arranged as to be electrically connected to a system;
(16) “Connected load" means the sum of the manufacturer’s rated capacities of all the
energy consuming devices in a consumer's premises connected with distribution
licensee’s service line which may be connected simultaneously and determined as
per procedure laid down in these regulations. This shall not include the standby or
spare energy consuming apparatus installed through a changeover-switch;
(17) “Connection” means provision for supply of electricity to an applicant;
(18) “Consumer” means any person who is supplied with electricity for his own use
by a distribution licensee or the Government or by any other person engaged in
the business of supplying electricity to the public under the Act or any other law
for the time being in force and includes any person whose premises are for the
time being connected for the purpose of receiving electricity with the works of a
licensee, the Government or such other person, as the case may be;
(19) “Consumer Meter” means a meter used for accounting and billing of electricity
supplied to or from the consumer but excluding those consumers covered under
Interface Meters;
(20) “Consumption” means utilization of electricity in kilowatt-hours (units) or kilo
volt ampere hours;
(21) “Continuous Process Industry” means industry requiring continuous supply due
to continuous nature of its industrial process;
(22) “Contract Demand” means the maximum demand in kVA sanctioned to the
consumer and computed in the manner as approved by the Commission;
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(23) “Contracted Load” means the load in kW (kilo Watt) or BHP which the
Licensee has agreed to supply to a consumer from time to time as per the
applicable terms and conditions indicated in the agreement signed between the
licensee and the consumer in accordance with Regulation 8 of this Code. The BHP
shall be converted to kW by multiplying it by 0.746;
(24) “Days” means clear working days;
(25) “Default” means non-compliance or violation of Supply Code and/or agreement
entered between the consumer and distribution licensee;
(26) “Disconnection" means the physical separation or remote disconnection of a
consumer from the distribution system of the distribution licensee;
(27) “Distribution Licensee” means a licensee authorized to operate and maintain a
distribution system for supplying electricity to consumers in its area of supply;
(28) “Distribution main” means the portion of any main with which a service line is,
or is intended to be, immediately connected;
(29) “Distribution System” means the system of wires and associated facilities
between the delivery points on the transmission lines or the generating station
connection and the point of connection to the installation of the consumers. It shall
also include electric line, substation and electrical plant that are primarily
maintained for the purpose of distributing electricity in the area of supply of such
distribution licensee notwithstanding that such line, sub-station or electrical plant
are high pressure cables or overhead lines or associated with such high pressure
cables or overhead lines; or used incidentally for the purposes of transmitting
electricity for others;
(30) “Earthing system” means an electrical system in which all the conductors and
appliances are earthed;
(31) “Electrical Contractor” means a person who has been granted a license by the
State Government under Rule 45 of the Indian Electricity Rules, 1956 or the
regulations as notified by Central Electricity Authority under Section 53 of the
Act, to carry out electrical installation work in a premises;
(32) “Electric line” means any line which is used for carrying electricity for any
purpose and includes-
(i) any support for any such line, that is to say, any structure, tower, pole or other
thing in, on, by or from which any such line is or may be, supported, carried or
suspended; and
(ii) any apparatus connected to any such line for the purpose of carrying
electricity;
(33) “Employer” means a person having control over the employment of persons and
the payment of their wages;
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(34) “Energy charges” means the charges for quantity of electricity actually supplied
to the consumer in terms of kWh/kVAh in any billing period as approved by the
Commission in the Tariff Order for the relevant year;
(35) “Essential Services” means the services which affect the general public at large
and shall inter alia include Hospitals, Railway Stations/Installations, Railway
Traction, Defence & Military Installations, Jails, Radio/TV/News Service
Installations, Water Supply & Sewerage Installations, Postal & Telegraph/
Telecom Installations/Telephone Exchanges/ Installations;
(36) “Extra High Tension (EHT) Consumer” means a consumer who is supplied
electricity at a voltage exceeding 33000 volts;
(37) “Feeder” means a LT, HT or EHT distributor, emanating from a sub-station, to
which distribution sub-stations or LT or HT or EHT consumers are connected and
may be categorised as under:-
Category 1 Feeder means urban/Industrial feeder feeding mixed load of
domestic, commercial, industrial consumers;
Category 2 Feeder means all mixed industrial feeders including Arc/Induction
Furnace & General Industry having sanctioned industrial load of 90% or more and
include separate/independent feeders of consumers not declared as continuous
process/essential industries/essential services;
Category 3 Feeder means independent feeders catering to Arc/Induction Furnace
consumers only;
Category 4 Feeder means independent feeder feeding Continuous Process/
essential services;
Category 5 Feeder means three phase three wire feeders erected to give urban
pattern supply to villages;
Rural Feeder means feeder catering to pure AP load or to rural mixed load on
Urban Pattern Supply (category 5);
(38) “Fixed Charges” for a billing period means the charges payable by the consumer
on the basis of his sanctioned load/contracted load/contract demand as approved
by the Commission in the Tariff Order for the relevant year;
(39) “Forum” means the Forum constituted by the distribution licensee for redressal
of grievances of the consumers under sub-section (5) of Section 42 of the Act;
(40) “Franchisee” means a person authorised by a distribution licensee to distribute
electricity on its behalf in a particular area within his area of supply;
(41) “General Conditions of Tariff” and “Schedules of Tariff” means the General
Conditions of Tariff and Schedules of Tariff as approved by the Commission for
the relevant year;
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(42) “Harmonic” means a component of a periodic wave having a frequency that is an

integral multiple of the fundamental power system frequency of 50 Hz;
(43) “Housing Society” means a Co-operative Group Housing Society registered with
the Registrar Co-operative Societies Punjab;
(44) “High Tension (HT) consumer” means a consumer who is supplied electricity at
a voltage higher than 650 volts but not exceeding 33000 volts;
(45) “Independent feeder” means 11 kV feeder erected at the cost of a consumer or a
group of similar type of consumers to supply electricity only to that consumer or
group of consumers;
(46) “Industrial supply” means supply of electricity for Industrial and pumping
purposes (excluding Agricultural Pump sets) as per Schedule of Industrial Tariff
approved by the Commission;
(47) “Installation” means any composite electrical unit used for the purpose of
generating, transforming, transmitting, converting, distributing or utilizing
electricity;
(48) “Interface Meter” means a meter used for accounting and billing of electricity,
connected at the point of interconnection between electrical systems of generating
company, licensee and consumers, directly connected to the Inter-State
Transmission System or Intra-State Transmission System or Distribution System
and who have been permitted open access by the Appropriate Commission;
(49) “Low Tension (LT) consumer” means a consumer who is supplied electricity at
a voltage not exceeding 650 volts;
(50) “Main” means any electric supply-line through which electricity is, or is intended
to be, supplied;
(51) “Meter” means a device suitable for measuring, indicating and recording the
conveyance of electricity or any other quantity related with electrical system and
shall include, wherever applicable, other equipment such as Instrument
Transformer i.e. ‘Current Transformer’ (CT) or ‘Current Transformer’ (CT) and
‘Capacitor Voltage Transformer’ (CVT) or ‘Current Transformer’ (CT) and
‘Inductive Voltage Transformer’ (IVT), necessary for the purpose of
measurement;”
(52) “Monthly Average Power Factor” means the ratio of watt hours to the volt
ampere hours drawn during a billing month;
(53) “Notified Office” means an office notified by the distribution licensee to provide
different services to the consumers related to supply of electricity;
(54) “Notified Voltage” means a voltage notified by the Appropriate Government
under intimation to the Authority for the purpose of specifying the voltage level
up to which self-certification is to be carried out under Regulation 32 and
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Regulation 45 of the CEA (Measures Relating to Safety and Electric Supply)

Regulations, 2023;
(55) “Occupier” means the owner, tenant or person in occupation of the premises
where electricity is used or proposed to be used;
(56) “Ombudsman” means an authority appointed or designated by the Commission
under sub-section (6) of Section 42 of the Act;
(57) “owner” means the person who is having absolute right over the property and the
expression owner includes the legal heirs;
(58) “Person” means any person/persons or occupier or possessor of a premises or
place who may or may not be a consumer and shall include any company or body
corporate or association or body of individuals, whether incorporated or not, or an
artificial juridical person;
(59) “Point of supply" means the point, as may be specified by the State Commission,
at which a consumer is supplied electricity;
(60) “Power Factor” means the cosine of the electrical angle between the voltage &
current vectors in an AC electrical circuit;
(61) ‘Power Quality Meter’ means a device suitable for monitoring and recording of
power quality. It shall be capable of accurate measurement, monitoring and
recording of harmonics, sags, swells, flickers and other power quality parameters;
(62) “Premises” includes any land, building or structure or part or combination thereof
which is appropriately partitioned electrically from the neighouring premises and
in respect of which a meter or metering arrangements have been made for supply
of electricity by the distribution licensee. In case of AP supply, the premises
means the place of source of water in respect of which connection has been given
or intended to be given by the licensee to irrigate piece of land;
(63) “Prosumer” means a person who consumes electricity from the grid and can also
inject electricity into the grid for distribution licensee, using same point of supply;
(64) “Resident Welfare Association” (here in after referred to as the Association)
means an association comprising all the property owners within a Co-operative
Group Housing Society, Multi storied Building, Residential Colony, or a similar
body registered with the State Government;
(65) “Requisition form” means the form prescribed by the distribution licensee for
obtaining feasibility clearance;
(66) “Sanctioned Load” means the load in kW (kilo Watt) or BHP which the Licensee
has agreed to supply to a consumer from time to time as per the applicable terms
and conditions indicated in the agreement signed between the licensee and the
consumer The BHP shall be converted to kW by multiplying it by 0.746;
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(67) “Security(works)” means the estimated expenditure for providing electric line or
electric plant to supply electricity to the applicant worked out on the basis of
Standard Cost Data approved by the Commission;
(68) “Self-Certification” means a certification by a supplier or owner or consumer in
the prescribed format as required under Regulation 32 and Regulation 45 of the
CEA (Measures Relating to Safety and Electric Supply) Regulations, 2023;
(69) “Service Line” means any electric supply line through which electricity is, or is
intended to be, supplied –
(i) to a single consumer either from a distributing main or immediately from the
distribution licensee’s premises; or
(ii) from a distributing main to a group of consumers on the same premises or on
contiguous premises supplied from the same point of the distributing main;
(70) “Service Connection Charges” means per kW/kVA/BHP charges and variable
charges, wherever applicable, on normative basis approved by the Commission in
the Standard Cost Data;
(71) ‘Smart Meter’ means a meter as specified in IS 16444 and as amended from time
to time;
(72) “State” means the State of Punjab;
(73) “State Government” means the Government of Punjab;
(74) “Supply”, in relation to electricity, means the sale of electricity to a licensee or
consumer;
(75) ‘Supply Voltage Interruption’ is a condition in which the voltage at the supply
terminals is lower than 5% of the nominal voltage condition. It can be classified
as:
(i) Planned or Pre-arranged Supply Interruptions means a supply interruption
when network users are informed in advance;
(ii) Forced or Accidental Supply Interruptions, caused by permanent or
transient faults, mostly related to external events, equipment failures or
interference.
A forced or accidental supply interruption is classified as:
a) Sustained or long interruption means supply interruption is longer than
3 min;
b) Short interruption means supply interruption is upto & including
3 min.;
c) For poly-phase systems, a supply interruption occurs when the voltage
falls below 5% of the nominal voltage on all phases (otherwise, it is
considered to be a dip).
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(76) “Temporary Connection” means an electricity connection required by a person

for meeting with his temporary needs such as-
(i) for construction of residential, commercial and industrial complexes
including pumps for dewatering;
(ii) for illumination during festivals/family functions;
(iii) for threshers or other such machinery excluding AP pump sets;
(iv) for touring cinemas/theatres/circuses/fairs/exhibitions / melas /congregations;
(77) “Theft of Electricity” has the meaning assigned to it under Section 135 of the
Act;
(78) “Transmission lines” means all high pressure cables and overhead lines (not
being an essential part of the distribution system of a licensee) transmitting
electricity from a generating station to another generating station or a sub-station,
together with any step-up and step-down transformers, switch-gear and other
works necessary to and used for the control of such cables or overhead lines, and
such buildings or part thereof as may be required to accommodate such
transformers, switch-gear and other works;
(79) “Unauthorized use of Electricity” has the meaning assigned to it under Section
126 of the Act.
3. INTERPRETATION
(1) These regulations shall be interpreted and implemented in a manner not inconsistent
with the provisions of the Act and the Rules and Regulations framed thereunder.
(2) Unless the context otherwise requires, the words and expressions used in these
Regulations and not specifically defined herein but defined in the Act or Rules
framed under section 176 of the Act or Regulations framed under section 177 or
under section 181 of the Act or the Tariff Order issued by the Commission shall
bear the same meanings as ascribed therein.
4. SUPPLY CODE REVIEW PANEL AND AMENDMENT IN SUPPLY CODE
(1) Supply Code Review Panel
(i) Constitution of the Supply Code Review Panel:
The Commission shall set up a Supply Code Review Panel (hereinafter called
Review Panel), consisting of the following Members:
a) A Member of the Commission nominated by the Chairperson of the
Commission shall be Ex-officio Chairperson of the Panel.
b) One representative of the State Government.
c) One Chief Engineer or equivalent level representative of each distribution
licensee operating in the State.
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opportunity only once.

12. SUPPLY OF ELECTRICITY TO INDIVIDUAL CONSUMERS IN THE
RESIDENTIAL COLONIES/MULTI-STOREY RESIDENTIAL COMPLEXES,
COMMERCIAL COMPLEXES/MALLS, IT PARKS AND INDUSTRIAL
COMPLEXES/PARKS/ESTATES DEVELOPED UNDER BYE–LAWS/RULES OF
THE STATE GOVT.
In the Residential Colonies/Multi-Storey Residential Complexes, commercial
complexes/malls, IT parks and Industrial complexes/parks/estates (hereinafter referred as
colonies/complexes) developed by developers/builders/societies/owners/associations of
residents/occupiers (hereinafter referred as promoters) under the bye-laws/ rules of the
State Govt., the promoter(s) shall provide complete Local Distribution (LD) system in
the colony/complex as per the electric layout plan approved by the distribution licensee
at its cost and shall also bear all expenses for providing electrical connectivity to such
colony/complex by the distribution licensee as specified in this regulation. The promoter
includes any agency whether Govt./Local body or private that develops the
colony/complex. The residents/occupiers of such colonies/complexes shall obtain
individual connections directly from the distribution licensee. The installation of LD
system, release of connectivity to the colony/complex and the release of connections to
the residents/occupiers in such colony/complex shall be governed by the following terms
and conditions:-
(1) For obtaining the NOC from the licensee, the promoter shall submit the complete lay
out plan of the electrical network i.e. Local Distribution (LD) system based upon
complete layout plan of the project approved by the competent licensing authority
proposed to be erected in the colony/complex and other documents prescribed by the
licensee along with the processing fee as per Schedule of General Charges within 45
days of the issue of licence. The distribution licensee shall circulate the guidelines
including documents to be submitted by the promoter for issuance of NOC within a
month of the commencement of these regulations. The cost data approved by the
Commission shall be kept in view. In case the promoter withdraw his request or fails
to comply with the conditions within stipulated time, the processing fee shall be
forfeited. In case of the failure of the promoter to approach distribution licensee for
obtaining NOC within stipulated time, the matter shall be taken up by the
distribution licensee with the licensing authority for taking action as per law and
conditions of licence.
(2) For planning the LD system of such colonies/complexes, the distribution licensee
shall follow the following norms for assessment of estimated connected load of such
colonies/complexes:
Sr. no. Name of category Load (kW)
a) (Residential plots-Area Based)
i. Up to 100 (Sq. Yards) 5
ii. Above 100 to 200 (Sq. Yards) 8
iii. Above 200 to 250 (Sq. Yards) 10
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Sr. no. Name of category Load (kW)

iv. Above 250 to 350 (Sq. Yards) 12
v. Above 350 to 500 (Sq. Yards) 20
vi. Above 500 to 1000 (Sq. Yards) 30
vii Above 1000 to 2000 (Sq. Yards) 40
viii Above 2000 (Sq. Yards) 50
b) (Residential flats-Covered area based))
i. upto 350 sq. ft 4
ii. Above 350 to 600 sq. ft 5
iii. Above 600 to 900 sq. ft 7
iv. Above 900 to1200 sq. ft 8
v. Above 1200 to 1600 sq. ft 10
vi. Above 1600 to 1900 sq. ft 12
vii. Above 1900 to 2200 sq. ft 13
viii. Above 2200 to 2600 sq. ft 15
ix. Above 2600 to 3000 sq. ft 17
x. Above 3000 to 3500 sq. ft 20
xi Above 3500 to 4000 sq. ft 25
xii Above 4000 to 4500 sq. ft 30
xiii Above 4500 to 5000 sq. ft 35
xiv Above 5000 sq. ft 40
c) Group Housing (area based in case detailed
37 Watt/Sq. yard
layout plan is not available)
d) Sites for Hotels and Malls (area based, in case 290Watt/Sq yard
detailed layout plan is not available)
e) Sites for Hotels and Malls 175Watt/Sq. yard
(covered area based if layout plan based on
Punjab Govt. norms & FAR etc. )
f) Shops /Showrooms/office space in colonies or 10 kW/Shop/ Floor
complexes (upto 50 Sq. yards)
g) Shops /Showrooms/office space in colonies or 175 Watt/Sq. yard/
complexes (above 50 Sq. yards) (Area based, Shop/Floor
in case detailed layout plan is not available
OR covered area based if layout plan as per
Pb. Govt. norms & FAR etc.)
h) plot(s) for dispensary, school, hospital etc. 35 Watts per sq. yard
including other common services
i) Electric Vehicle charging station(s) As per actual
Note:
Forty percentages (40%) of the total residential load of plots/flats and fifty
percentages (50%) of the total commercial load of commercial complexes/Malls as
calculated above shall be taken as colony load. The load calculated above shall be
converted in kVA by using a power factor of 0.95.
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Loading Norms For Industrial Complex/Park/Estate & IT Park

Plot Size in Sq. Yards Norm in kW
(xi) Upto 250 Sq. Yards 15 kW
(xii) Above 250 Sq. Yards upto 1000 Sq. 15 kW plus 50 watts/sq yard
Yards for additional plot area above
250 sq yard
(xiii) Above 1000 Sq. Yards and upto 20000 55 kW plus 40 watts/sq yard
Sq. Yards for additional plot area above
1000 sq yard
(xiv) Above 20000 Sq. Yards and upto 1000 kW plus 35 watts/sq
40000 Sq. Yards yard for additional plot area
above 20000 sq yard
(xv) Above 40,000 Sq. Yards 2000 kW plus 30 watts/sq
yard for additional plot area
above 40000 sq yard
NOTE: The demand factor for industrial complex/IT park has been taken in to
account while fixing above norms for calculating the load so no separate demand
factor shall be used to calculate estimated load. The load calculated above shall be
converted in kVA by using a power factor of 0.95.
The above loading norms shall be applicable for calculating estimated load of the
colony/complex where NOC is issued by the licensee on or after the date of
commencement of these regulations .
(3) The distribution licensee shall work out the estimated load of the colony/complex as
per the norms specified above and approve the electrical layout plan of Local
Distribution (LD) system. While approving the LD system of the colony/complex,
the distribution licensee shall ensure that the installation conforms to the provisions
of CEA (Measures Relating to Safety & Electricity Supply) Regulations, 2023, as
amended from time to time. The provisions of transformers in the colony/complex
shall be in accordance with Regulation 46(2) of CEA (Measures Relating to Safety
& Electricity Supply) Regulations, 2023.
The distribution licensee shall approve the design the LD system in such a way as to
ensure optimum utilisation of electrical network. While calculating the number of
distribution transformers or number of 11 kV feeding lines corresponding to the
estimated load of the colony/complex, 100% kVA rating of distribution transformers
and the 11 kV line shall be considered. The estimated cost of the LD system shall be
worked out by the distribution licensee. The expenditure of L.D system and the 11
kV system in the colony/complex shall include cost of the material and labour plus
16% establishment charges there on. However, the developer has the option to get
the LD system approved from the licensee without providing last mile service cable
up to metering point/MCB in conformity with the layout plan of the LD system and
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exclude its cost from the LD system.

The distribution licensee shall also plan and approve the 11 kV distribution system
for providing connectivity and to feed the estimated load of the colony/complex
from its distribution network. The promoter shall be liable to deposit the
connectivity charges which include cost of providing 11 kV supply to the
colony/complex and system loading charges approved by the Commission in the
standard cost data. The expenditure for providing 11 kV connectivity shall include
cost likely to be incurred by the distribution licensee for providing the individual
11kV service line(s) to the colony/complex and proportionate cost of common
portion of the distribution main including breaker from nearest feeding grid sub-
station having power transformer of 33-66/11kV or 132-220 /11kV, as the case may
be, which is feeding the 11kV line(s) connected to the colony/complex, as per the
Standard Cost Data approved by the Commission. In case the existing 11kV
distribution main is required to be augmented/ extended/bifurcated or a new 11kV
line/plant is to be erected to allow connectivity to any colony then such work shall
be carried out by the distribution licensee at its own cost provided the promoter pays
the full cost of service line and proportionate cost of the common portion of the
augmented/extended /bifurcated /new distribution main including breaker as per the
Standard Cost Data approved by the Commission. The System Loading Charges as
per this regulation shall be recovered where the connectivity charges including
system loading charges is to be deposited by the promoter on or after the date of
commencement of these regulations.
After the promoter deposits the System Loading Charges of the colony/complex as
per this Code read with the Cost data approved by the Commission, it shall be the
responsibility of the distribution licensee to create necessary capacity at the grid sub-
station at its cost to cater the load of the colony/complex including the erection or
augmentation of grid sub-station or the transmission network, as may be required by
the licensee. After the connectivity charges including system loading charges are
deposited by the promoter with the distribution licensee as per this Code, the
promoter shall not be liable to erect grid sub-station.
In case the estimated load of the colony/complex exceeds 10 MVA, the promoter
shall also provide land measuring 1500 Sq. Yards with suitable dimensions at
collector rates to the distribution licensee for the construction of grid sub-station
along with the right of way within the project area for feeding lines. The provision
regarding land shall be applicable for the NOCs to be issued on or after the date of
Provided that the distribution licensee shall acquire the land before the load builds
up to 30% of the estimated load or 4 MVA, whichever is earlier.
Provided further that in case the distribution licensee fails to start erection of grid
sub-station within 3 years from the date of getting possession of land, the promoter
shall be entitled to buy back the allotted land at collector rates prevailing at that
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time. However, this period may be extended for further period as may be mutually
agreed by the parties.
Provided also that in case the cost of grid sub-station (including land) and HT/EHT
line including bay/breaker or the connectivity charges including System Loading
Charges have been deposited or have been undertaken to be deposited, by an
authority under the State Act viz. PUDA/GMADA/GLADA etc., with the
distribution licensee, the connectivity charges including System Loading Charges for
the same or the land for the grid sub-station shall not be recovered from the
developer of such colony/complex. In case the authority fails to deposit necessary
charges with the distribution licensee or provide the land as per this regulation
within the stipulated time, the undertaking shall be treated as null and void ab initio
and authority or the promoter, as the case may be, shall have to deposit the necessary
charges including provision of land as per this regulation.
(4) The promoter shall furnish a Bank Guarantee (BG valid for the period of NOC) from
any bank registered and regulated by RBI or amount equivalent to 35% of the sum of
the estimated cost of the LD system of the colony, normative cost of providing 11
kV supply and system loading charges as approved in the Standard Cost Data by the
Commission for the full estimated load as per the provisions of Regulation 12(3)
above before the approval of the electrical layout plan and issue of NOC by the
distribution licensee. The NOC shall be issued by the licensee within
45 days of the receipt of proposal complete in all respects along with requisite
documents and processing fee subject to furnishing the BG to the satisfaction of the
licensee. The NOC shall be issued for a period of 5 years or for the period of the
validity of licence, whichever is earlier. The BG as per this regulation shall be
extended for each block of 3 years by increasing the base value as approved by the
Commission in the Standard Cost Data to take care of increase in the cost of material
& labour till completion of the LD system as per approved lay out plan and deposit
of all charges including System Loading Charges for total estimated load of the
colony/complex. The BG as per this regulation shall be recoverable from the
promoters to whom the NOC or revised NOC is issued by the distribution licensee
on or after the date the commencement of these regulations. The distribution licensee
shall ensure that conditions of NOC and time lines for construction of LD system are
implemented by the promoter failing which punitive action as per the conditions of
NOC shall be taken by the distribution licensee. The NOC shall clearly spell out the
events of default on the part of developer which may result in encashment of BG by
the distribution licensee.
(5) The temporary connection to the colony/complex shall be released in the name of
promoter only after the promoter applies for NoC by uploading all the necessary
documents along with requisite processing fee. Such temporary connection shall be
allowed only for site/camp office and other related temporary needs (except
development works) up to a load of 20 kW for a period of 120 days or issue of NoC,
whichever is later provided the promoter has completed all the formalities including
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submission of 35% BG failing which the period shall be restricted to 120 days. After
deposit of BG as per Regulation 12(4) above and issue of NoC, the temporary
connection to the promoter for carrying out development works and other temporary
needs shall be released by the distribution licensee as the requirements of the
promoter. The temporary connection shall only be released through smart meter with
pre-payment facility. The competent officer of the distribution licensee shall verify
the test report to ensure that no load, which is not authorized, is connected by the
promoter. It shall be the responsibility of the load sanctioning authority to ensure
that the temporary connection is not misused by the promoter. Any increase of
load/demand by the developer above the sanctioned load/demand shall be dealt with
as per General Conditions of Tariff read with relevant Schedule of Tariff. The
temporary supply to a promoter shall be disconnected if the load/demand exceeds
the sanctioned load/demand by more than 10% twice in a year. In case the promoter
is found to be misusing the temporary supply including but not limited to using it for
the purpose other than for which it was authorised, the distribution licensee without
prejudice to its right to initiate action under section 126 of the Act read with
Regulation 48 and 49 of this Code, shall disconnect the temporary supply and such
promoter shall not be eligible to get temporary supply from the distribution licensee.
The other terms and conditions for regulating temporary supply shall be as specified
in Regulation 17 of this Code.
(6) The promoter may deposit the estimated cost of Local Distribution (LD) system of
the colony as per approved layout sketch along with connectivity charges as
specified in Regulation 12(3) above and get it executed from the distribution
licensee. The BG accepted by the distribution licensee as specified in sub-regulation
(4) above shall be returned after the promoter deposit all the requisite charges at the
prevailing rates. The phase wise development of LD system may be carried out by
the licensee as per requirement but any cost escalation over a period of time shall be
borne by the licensee. The distribution licensee shall be responsible to release
individual connections as specified in Regulation 12(8) below within the time frame
specified in Regulation 21 of this Code.
(7) (i) The promoter shall have the option to execute the works of internal LD system
of the colony/complex of its own in accordance with the electric layout
plan/sketch approved by the distribution licensee after submission of necessary
documents, BG etc as specified in Regulation 12 (3) & 12(4) above subject to
payment of 15% supervision charges on the labour cost to the licensee.
Provided that the distribution transformers and other material to be used for the
internal LD System of the colony shall be as per the specifications approved by
the licensee and shall be procured from the vendors approved by the licensee.
The Distribution Transformers (DTs) may be procured by the developer from
the distribution licensee. However, the developer shall be at liberty to procure
the DTs from the approved vendors of the distribution licensee after getting the
same inspected from the distribution licensee at manufacturer’s site. A 21 days’
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notice shall be served on the distribution licensee by the developer to inspect the
DTs. In case DTs are not inspected within 21 days from the date of receipt of
notice by the distribution licensee from the developer, it shall be deemed to have
been inspected and approved by the distribution licensee.
Provided further that the developer shall have the option either to install all the
distribution transformers procured from the vendors approved by the licensee
after getting the same inspected as specified above or to hand over these
distribution transformers to the licensee before seeking partial or complete
connectivity and the licensee shall install the distribution transformers as per
load growth of the colony/complex.
(ii) After completion of the LD system of the colony/complex and
inspection/clearance by the Chief Electrical Inspector to Govt. of Punjab, the
distribution licensee will take over the LD system which will be connected to its
distribution system after deposit of connectivity charges including system
loading charges by the promoter as specified in Regulation 12(3) above. The BG
accepted by the distribution licensee as per Regulation 12(4) above shall be
returned to the promoter. The distribution licensee shall thereafter maintain the
LD system at its own cost including replacement of all damaged equipment. It
shall be the responsibility of the licensee to release connections to the residents/
occupiers of the colony/complex as specified in Regulation 12(8) below and
according to the time frame specified in Regulation 21 of this Code. However,
the maintenance of the LD system including attending to normal fuse off
complaints or any other job may be entrusted to RWA by the distribution
licensee on mutually agreed terms and conditions. The distribution licensee shall
draft the Model terms and conditions in this regard within 3 months of the date
of commencement of these regulations.
Provided that the phase wise development of LD system may be carried out by
the promoter, as per requirement. In case the promoter requests for energisation
of partially electrified LD system, the same shall be allowed provided the
promoter deposit the cost of providing 11 kV supply for catering the full load as
specified in Regulation 12(3) and System Loading Charges corresponding to
partial load availed. Thereafter, the partially completed LD system, after
clearance from Chief Electrical Inspector, shall be taken over by the distribution
licensee and energized to release electric connections to the residents as
specified in Regulation 12(8) below and according to the time frame specified in
Regulation 21 of these regulations. Such partially completed LD system taken
over from the promoter shall be maintained by distribution licensee at its cost
including replacement of all damaged equipment. For the energisation of
additional area, the System Loading Charges for the additional load shall be
recoverable at the rates prevailing at the time of energization of additional area.
The BG furnished by the promoter at the time of NOC as per Regulation 12(4)
shall continue and shall be extended for each block of 3 years by increasing the
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base value as approved by the Commission in the Standard Cost Data to take
care of increase in the cost of material & labour till completion of the LD
system as per approved lay out plan and deposit of all remaining charges
including system loading charges for the total estimated load of the
colony/complex .
(8) The residents/occupiers shall apply for individual connections by submitting
A&A form along with Security (consumption), Security (Meter) as per Schedule
of General Charges in accordance with the provisions of this Code. In case the
service cable up to the metering point of individual premises or to the main
switch of the consumer, if meter is located outside the consumer’s premises, has
been provided by the promoter at its cost, the distribution licensee shall not
recover any Service Connection Charges from the individual consumers. In
such case no demand notice shall be issued. However, in case the service cable
up to the metering point or up to the main switch, as the case may be, is not
provided by the distribution licensee, the resident/occupier shall also deposit
Service Connection Charges @ 20% of the rates approved by the Commission
for the relevant category in the Cost Data. The applicant shall have the right to
seek connection for load/demand as per his/her requirements irrespective of the
norms fixed in Regulation 12(2) above. The distribution licensee shall release
the connections within time limits specified in Regulation 21.
(9) The connection for common services used primarily to provide basic amenities to the
residents/occupiers viz lifts, school, dispensary, club, community hall, water supply
& sewerage etc. in a residential colony shall be obtained by the promoter under
Schedule of DS tariff. Other commercial establishments such as shops, multiplex
etc. shall be covered under Schedule of NRS tariff. In case of commercial
complex/malls, IT parks, industrial park/estate, all the common services shall be
covered under Schedule of NRS tariff. The distribution licensee shall provide
separate connection for EV charging station on the request of the promoter/residents
which shall be covered under relevant schedule of tariff.
Such connections shall be transferred to RWA or the local authority after the
promoter hands over the colony/complex to such RWA/local authority.
Provided that in case a new connection for EV charging station and/or extension in
load of other common services in a colony/complex, where NOC has already been
issued or may be issued after commencement of these regulations, is requested
subsequently by any promoter/RWA, the same shall be released by the distribution
licensee without insisting on revision of NOC up to a load of 5% of the estimated
load of the colony/complex or 100 kW, whichever is less, by recovering normal
service connection charges as per the provisions of this Code.
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13. SINGLE POINT SUPPLY TO RESIDENTIAL COLONIES/MULTI-STOREY

RESIDENTIAL COMPLEXES, CO-OPERATIVE GROUP HOUSING
SOCIETY/EMPLOYER
(1) Single Point Supply to Residential Colonies/Multi-Storey Residential Complexes and
Co-operative Group Housing Society
The Distribution Licensee shall give supply of electricity for residential purposes including
common services on an application by a Co-operative Group Housing Society (hereinafter
referred to as Society) which owns the premises at a Single Point for making electricity
available to the members of such Society residing in the same premises as specified in The
Electricity (Removal of Difficulties) Eight Order, 2005 or to a franchisee as per 7th proviso to
section 14 of the Act (hereinafter referred to as Franchisee) or to a Resident Welfare
Association as per Rule 4(14) of Electricity (Rights of Consumers) Rules, 2020, as amended
from time to time (hereinafter referred to as Association). The terms and conditions for
supply at single point in such cases shall be as under:
(i) The Society or the Franchisee or the Association (hereinafter referred to as Applicant)
shall submit its requisition for getting single point supply for the residential colony
along with complete layout plan of the project approved by the competent licensing
authority i.e. LD system for the colony in accordance with Regulation 12(1) of this
Code for the total estimated load along with the processing fee as per Schedule of
General Charges.
(ii) For planning of LD system of the residential colony, the estimated load shall be
determined as per the norms specified in Regulation 12(2) of this Code. While
approving the LD system and the 11 kV supply system, the distribution licensee shall
follow the guidelines as specified in Regulation 12(3) of this Code.
(iii) The Applicant shall furnish a bank guarantee valid for the period of NoC or amount
equivalent to 35% of the estimated cost as specified in Regulation 12(4) of this Code
and shall be extended for each block of 3 years by increasing the base value as
approved by the Commission in the Standard Cost Data to take care of increase in the
cost of material & labour till completion of the LD system and deposit of all remaining
charges including system loading charges for the total sanctioned demand.
(iv) The temporary connection to the Applicant shall be governed as per Regulation 12(5)
of this Code.
(v) The Applicant may declare the contract demand of the colony which shall not be less
than 70% of the estimated load of the colony determined as per Regulation 12(2) of this
Code otherwise the estimated load shall be considered for calculating contract demand
by using power factor of 0.95.
Provided that in case of single point supply connection/connectivity already released by
the distribution licensee before the date of the commencement of these regulations, the
contract demand already sanctioned irrespective of the estimated load of the colony
shall be allowed to continue till the Franchisee/RWA, as the case may be, applies for
revision of NoC or change in lay out plan or contract demand or energisation of
additional area in case of partial connectivity.
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(vi) The Applicant may deposit the cost of LD system as per approved sketch and get it
executed from the distribution licensee as per terms and conditions specified in
Regulation 12(6) of this Code or execute the work at its level as per the terms and
conditions specified in Regulation 12(7)(i) of this Code.
(vii) On completion of LD system, the Applicant shall seek connection at single point from
the distribution licensee by paying the connectivity charges including system loading
charges as specified in Regulation 12(3) of this Code.
Provided that in case the estimated load of the colony, exceeds 10 MVA then the
Society shall also provide land measuring 1500 Sq Yards with suitable dimensions to
the distribution licensee at collector rates for the construction of grid sub-station along
with the right of way within the project area for feeding lines. The provision of the land
as per this regulation shall be applicable in cases of NOCs issued to the
colonies/complex on or after the commencement of these regulations.
Provided further that the distribution licensee shall acquire the land before the load
builds up to 30% of the estimated load or 4 MVA, whichever is earlier.
Provided also that in case the distribution licensee fails to start erection of grid sub-
station within 3 years from the date of getting possession of land, the promoter shall be
entitled to buy back the allotted land at collector rates prevailing at that time. However,
this period may be extended for further period as may be mutually agreed by the
parties.
(viii) The Applicant shall deposit Security (consumption) against sanctioned contract demand
and Security (meter), as approved by the Commission.
(ix) In case the Applicant opts to get connectivity for a partially completed LD system, the
Applicant may get contract demand sanctioned corresponding to the estimated load of
electrified area against which partial connectivity is being sought by the promoter for
the purpose of billing. The Applicant in such case shall deposit cost of providing 11 kV
supply for catering the full load/demand as specified in Regulation 12(3) of this Code.
The System Loading Charges shall be recoverable corresponding to the contract
demand sanctioned against partial load of the complex which shall not be less than 70%
of the partial load requested for electrification by the Applicant. For energisation of
additional area, the load shall be revised and revised contract demand shall be
sanctioned accordingly on payment of requisite charges i.e system loading charges and
security (consumption) for additional demand at the prevailing rates. The BG furnished
by the promoter as per Regulation 12(4) at the time of NOC shall continue and shall be
Commission in the Standard Cost Data to take care of increase in the cost of material &
labour till completion of the LD system and deposit of all remaining charges including
system loading charges against total sanctioned contract demand.
The connectivity charges including System Loading Charges as per this regulation shall
be recoverable from the developers for the load against which connectivity charges are
to be deposited by the promoter with the distribution licensee on or after the date of
(x) The Applicant shall be responsible to operate & maintain all electrical infrastructure,
including transformers, required for distribution of electricity within the premises at his
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own cost.
(xi) The Applicant shall be responsible for release of individual connections to the
residents/occupier of such colony/complex through meters as specified in Regulation
39(1) of this Code and as per the timelines as specified in Regulation 21 of this Code.
Each occupier shall submit his application on A&A form prescribed by the distribution
licensee and the developer shall sign the A&A form on behalf of the distribution
licensee.
Provided that the Applicant may get Security (consumption) and Security(meter) as
approved by the Commission deposited from individual occupiers. In such case the
Applicant shall pay interest to the occupiers as specified in Regulation 43 of this Code.
(xii) A main meter at the point of supply shall be installed by the Distribution Licensee. The
Applicant shall be billed for the contract demand sanctioned as per clause (ix) above
and the meter consumption in accordance with the tariff for Bulk Supply (Domestic)
approved by the Commission. No voltage rebate shall be admissible as the complex
shall be fed at 11 kV. In case the recorded maximum demand exceeds the contract
demand sanctioned as per clause (ix) above, action shall be taken as per the provisions
of General Conditions of Tariff. In addition, in case the recorded maximum demand
exceeds the sanctioned contract demand by 10% twice in a financial year then the
highest of the recorded MD during the year shall be deemed to be the revised CD of the
colony from the billing month immediately succeeding the billing month during which
second default occurs. The promoter shall be liable to pay System Loading Charges and
Security (consumption) for the additional demand at the prevailing rates.
(xiii) The Applicant shall be responsible for metering, billing, collection of charges from
individual users.
(xiv) The Applicant shall be responsible to raise energy bills to the individual residents. The
supply of electricity by the Applicant to the residents shall be on “No Profit No Loss”
basis.
Provided that the power to disconnect the supply of any consumer located in the
colony/complex by the Applicant shall only be in case of default/violation of the terms
and conditions as specified in this Code.
(xv) The total billing done by Applicant for the electricity supplied by the distribution
licensee shall not exceed the overall tariff paid to the distribution licensee.
(xvi) The connection for common services used primarily to provide basic amenities to the
residents viz lifts, school, dispensary, club, community hall, water supply & sewerage
etc. in a residential colony shall be billed under Bulk Supply (Domestic) tariff. The
other commercial establishments such as shops, mutiplex etc. shall be covered under
Schedule of NRS tariff for which the applicant shall obtain separate connection.
(xvii) The Applicant, in lieu of his obligation to maintain the LD system, carry out billing and
collection of energy bills from occupiers etc shall be allowed a rebate of 5 % on energy
charges payable by the Applicant to the distribution licensee.
(xviii) The residents of such colonies shall have same rights and obligations as are available to
other consumers of the distribution licensee including but not limited to any
benefits/concessions/subsidy granted to the consumers by the State Government.
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(xix) The residents of such colonies shall have the right to approach Appropriate Forum for
redressal of their grievances as specified in PSERC (Forum & Ombudsman)
Regulations, 2016, as amended from time to time.
(xx) In case the Applicant arrange back-up supply for the members it shall be ensured that
such back-up supply is recorded separately and such supply shall not intermingle with
the supply system of the Distribution Licensee.
(xxi) The Applicant shall deposit a “performance guarantee” in the form of bank guarantee
for an amount equivalent to 20% estimated cost of the LD system for performance of
various duties within the complex as per the terms and conditions approved by the
Commission in the Model Agreement.
(xxii) All the provisions of the Act and the Rules read with this Code shall be applicable ipso
facto to the Applicants and the occupiers of such colonies.
The distribution licensee shall frame a detailed Model Agreement governing various terms
and conditions of single point supply as specified above within 3months of the notification of
these regulations. All the agreements for single point supply of electricity to Residential
Colonies/Multi-Storey Residential Complexes signed between franchisees appointed as per 7th
proviso to section 14 of the Act and the distribution licensee before the commencement of
these regulations shall be substituted with the provisions of Model Agreement to be approved
by the Commission as specified in this Code. The existing franchisee agreements shall be
substituted with the Model Agreement approved by the Commission under this Code within 3
months of the approval of the Model Agreement.
(2) Single Point Supply to the Employer for his employees
The Distribution Licensee shall give supply of electricity for residential purposes including
common services on an application by an employer at a Single Point for making electricity
available to his employees residing in the same premises as specified in The Electricity
(Removal of Difficulties) Eight Order, 2005. The terms and conditions for supply at single
point in such cases shall be as under:
(i) It shall be the responsibility of the Employer to lay down LD system of the colony at its
cost conforming to the CEA (Measures Relating to Safety and Electric Supply)
Regulations, 2023, as amended from time to time. On completion of LD system, the
Employer shall seek connection at single point from the distribution licensee by paying
the expenses as specified in Regulation 32 of this Code.
(ii) On completion of LD system, the Applicant shall seek connection at single point from
the distribution licensee by paying the connectivity charges including system loading
charges as specified in Regulation 12(3) of this Code.
(iii) The Employer may declare the contract demand of the colony which shall not be less
than 70% of the load of the colony otherwise the estimated load shall be considered for
calculating contract demand by using a power factor of 0.95.
(iv) The Employer shall deposit Security (consumption) and Security (meter) against
sanctioned contract demand, as approved by the Commission.
(v) The Employer shall be responsible to operate & maintain all electrical infrastructure,
including transformers, required for distribution of electricity within the premises at
its/his own cost.
Page 41
(vi) The Employer shall be responsible for release of individual connections to the residents
of such colony through meters as specified in Regulation 39(1) of this Code and shall
be responsible to maintain the meter in healthy condition.
(vii) The Employer shall be responsible for metering, billing and collection of the energy
bills.
(viii) A main meter at the point of supply shall be installed by the Distribution Licensee. The
Employer shall be billed at the single point in accordance with the tariff for Bulk
Supply (Domestic) approved by the Commission.
(ix) In case the recorded maximum demand exceeds the sanctioned contract demand, action
shall be taken as per the provisions of General Conditions of Tariff. In addition, in case
the recorded maximum demand exceeds the sanctioned contract demand by 10% twice
in a financial year then the highest of the recorded MD during the year shall be deemed
to be the revised CD of the colony from the billing month immediately succeeding the
billing month during which second default occurs. The promoter shall be liable to pay
System Loading Charges and Security (consumption) for the additional demand at the
prevailing rates.
(x) The Employer may raise energy bills to the individual residents. However, in such case,
the supply of electricity by the Employer to the employees shall be on “No Profit No
Loss” basis.
(xi) The Employer in lieu of his obligation to maintain the LD system, carry out billing and
collection of energy bills from occupiers etc shall be allowed a rebate of 5 % on energy
charges payable by the Applicant to the distribution licensee.
(xii) In case the Employer arrange back-up supply for the employees it shall be ensured that
14. CONVERSION OF EXISTING SUPPLY ARRANGEMENT
(1) From individual connections to residents in case of residential colonies/multi-storey
residential complex covered under Regulation 12 into single point supply
In case more than 50% of the owners of the plots/flats/dwelling units in the residential
colonies/multi storey residential building covered under Regulation 12 opt to avail supply of
electricity at single point in the name of Resident Welfare Association (hereinafter referred to
as Association), the same shall be provided by the Distribution Licensee on following terms
and conditions:
(i) The choice of the owners in such Association shall be ascertained by the Distribution
Licensee through a transparent ballot which shall be irrevocable.
(ii) The Association shall enter into a bi-lateral agreement with the Distribution Licensee
for availing single point supply in accordance with the model agreement approved by
the Commission.
(iii) The single point supply shall be governed by the terms and conditions as approved by
the Commission in the Model Agreement.
(iv) The LD system in the colony/complex has been laid as per the layout plan approved by
the Distribution Licensee and all the conditions in accordance with the provisions of
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Regulation 12 of this Code applicable to such colonies have been fulfilled by the
developer/RWA.
(v) The total estimated load of the colony as per the norms specified in Regulation 12 shall
be treated as the load of the colony.
Provided that the Association may declare the contract demand of the colony which
shall not be less than 70% of the estimated load of the colony .
Provided further that in case of partially completed LD system, the RWA shall either
complete the LD system as per lay out plan approved by the distribution licensee or
deposit the estimated cost of remaining works. The RWA shall deposit connectivity
charges including system loading charges, if not already deposited, with the distribution
licensee.
Provided also that in case connectivity has been released for partially completed LD
system, the load for only the electrified area shall be considered to sanction the
Contract Demand (CD) which shall not be less than 70% of the partial load requested
by the Association. After energisation of additional area, the CD shall be revised
accordingly.
(vi) All the connections in the colony shall be released by the Association through meters
conforming to provisions of Regulation 39 of this Code and as per the timelines as
specified in Regulation 21 of this Code. .
(vii) The LD system shall be jointly inspected by the Association and the distribution
licensee or the promoter, as the case may be, and the defects points out by the
Association shall be rectified by the licensee or the promoter, as the case may be.
Thereafter, the LD system shall be taken over by the Association. Thereafter, the
Association shall be responsible for maintenance of the LD system including
replacement of damaged transformers etc.
(viii) The Association shall be responsible for release of connections, metering, billing and
collection of the energy bills.
(ix) The existing meters installed at the premises of consumers in the colony by the
distribution licensee may be replaced by the Association with the meters of the
specifications and make approved by the licensee in accordance with Regulation 39 of
this Code.
(x) In case the Association arrange back-up supply for the residents it shall be ensured that
(xi) A main meter at the point of supply shall be installed by the Distribution Licensee. The
Association shall be billed at the single point in accordance with the tariff for Bulk
Supply (DS) approved by the Commission. In case the recorded maximum demand
exceeds the sanctioned contract demand, action shall be taken as per the provisions of
General Conditions of Tariff. In addition, in case the recorded maximum demand
exceeds the sanctioned contract demand by 10% twice in a financial year then the
highest of the recorded MD during the year shall be deemed to be the revised CD of the
colony from the billing month immediately succeeding the billing month during which
second default occurs. The promoter shall be liable to pay System Loading Charges and
Security (consumption) for the additional demand at the prevailing rates.
Page 43
(xii) The Association shall be responsible to raise energy bills to the individual
residents/colony/complex on “No Profit No Loss” basis.
(xiii) The total billing done by Association for the electricity supplied by the distribution
licensee shall not exceed the overall tariff paid to the distribution licensee.
(xiv) The Association shall deposit a “performance guarantee” in the form of bank guarantee
various duties within the complex as per the terms and conditions approved by the
Commission in the Model Agreement.
(xv) The Association, in lieu of his obligation to maintain the LD system, carry out billing
and collection of energy bills from occupiers etc shall be allowed a rebate of 5% on
energy charges payable by the Applicant to the distribution licensee.
(xvi) The consumers of such colony shall have same rights and obligations as are available to
other consumers of the distribution licensee including but not limited to any grant of
subsidy or concession granted to the consumers by the State Government.
(xvii) The members of the Society shall have the right to approach Appropriate Forum for
(2) From existing single point supply connections of residential colonies/multi-storey
residential complex and Co-operative Group Housing Society into individual
connections.
In case a developer having a single point supply connection as a franchisee covered under
Regulation 6.6.2 of the repealed Supply Code, 2014 or more than 50% of the owners of the
plots/flats/dwelling units in the residential colonies/multi storey buildings covered under
Regulation 6.6.2 of the repealed Supply Code, 2014 or Regulation 13(1) of this Code, opt to
avail supply of electricity directly from the distribution licensee as individual consumers than
the same shall be permitted on following terms and conditions:
(i) In case more than 50% of the owners of plots/flats/dwelling units of such colony opts for
individual connections from the distribution licensee then the choice of the owners in
such colony shall be ascertained by the Distribution Licensee through a transparent
ballot.
(ii) The option for conversion of single point supply connection into individual connections
for each owner of house or flat shall be irrevocable.
(iii) The developer or the Association, as the case may be, shall clear all the outstanding dues,
if any, of the Distribution Licensee.
(iv) Each owner or the occupier of plots/flats/dwelling units shall submit A&A form along
with Security (consumption) and Security (meter) to the distribution licensee approved
by the Commission in accordance with the provisions of these regulations. The Security
(consumption) and Security (meter) already deposited by the owners/occupiers with any
agency other than Distribution Licensee shall be refunded by the agency holding these
securities.
(v) Separate connections for common services such as lifts, water supply sewage, dispensary
etc. shall be released under Schedule of DS tariff to the Association by the Distribution
Licensee separately. The connections for shops and other commercial units shall be
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released under Schedule of NRS tariff.

(vi) In case the LD system has been developed partially then the developer or the Association
shall either complete the LD system as per lay out plan or deposit the estimated cost of
remaining works along with connectivity charges with the distribution licensee, if not
already deposited.
(vii) Before taking over the LD system of the colonies/complex, the Distribution Licensee
shall inspect the LD system installed in the colony and the developer/Association shall
be responsible to replace any damaged equipment at its cost.
Provided that the distribution licensee shall not refuse to take over the LD system if it has
been erected as per the lay out plan approved by the distribution licensee. However, in
case any alteration is required in the internal supply system to comply with the provisions
of these Regulations or any other regulations/rules, the same shall be carried out by the
promoter or the Association at his cost.
Provided further that once the LD system is taken over by the Distribution Licensee, the
same shall be maintained and operated by the licensee and it shall be considered as an
asset of the Distribution Licensee.
(viii) The licensee shall replace all the existing meters with own tested meters in accordance
with these regulations. At the time of installation of new meters, the reading of the old
meter as well as the initial reading of the new meter shall be recorded in the presence of a
representative of either the developer or the owner and a final bill as per the old meter
reading shall be settled by the owner with the developer or RWA as per their prevailing
agreement.
(ix) On the basis of the meter reading at the single point supply, a final bill shall be prepared
by the Distribution Licensee as per the existing bilateral agreement between the
developer/RWA and the licensee which shall be payable by the developer before handing
over the system to the licensee. The Security (consumption) and Security (meter)
deposited by the developer/RWA with the licensee shall be adjusted against the
outstanding amount.
(x) The licensee shall not be responsible to provide any back-up supply and the Association
may arrange back-up supply for the residents provided the consumption of such back-up
supply is recorded separately and such supply shall not intermingle with the supply
system of the Distribution Licensee. Association shall be responsible to recover the
charges for such back-up supply from the residents at its own level.
15. SINGLE POINT SUPPLY TO COMMERCIAL COMPLEXES/MALLS, IT PARKS AND
INDUSTRIAL PARKS/ESTATE DEVELOPED UNDER BYE–LAWS/RULES OF THE
STATE GOVT.
(1) The Distribution Licensee may give single point connection for supply of electricity to
commercial complexes/malls, IT parks and Industrial parks/estate (hereinafter referred to as
complex/estate) developed under bye–laws/rules of the State Government to the promoter by
entering in to a franchisee agreement as per 7th proviso to section 14 of the Act. The supply
at single point in such cases shall be governed as under:
(i) The single point supply shall be governed by the terms and conditions as approved by
Page 45
(ii) The promoter shall submit its requisition for getting single point connection for supply
to the commercial complexes/malls, IT parks or industrial parks/estate along with
complete layout plan of the project approved by the competent licensing authority
proposed to be erected in the complex/estate i.e. LD system along with processing fee
as per Schedule of General Charges for getting NoC from the distribution licensee as
per Regulation 12(1) of this Code.
(iii) For planning of LD system of the complex/estate, the estimated load shall be
determined as per the norms specified in Regulation 12(2) of this Code. While
approving the LD system and the 11kV supply system to feed the load of the complex,
the distribution licensee shall follow the provisions as specified in Regulation 12(3) of
this Code.
(iv) The promoter shall furnish a bank guarantee valid for the period of NoC equivalent to
35% of the estimated cost as specified in Regulation 12(4) of this Code and shall be
Commission in the Standard Cost Data to take care of increase in the cost of material
& labour till completion of the LD system and deposit of all remaining charges
including system loading charges for the total sanctioned demand.
(v) The temporary connection to the promoter shall be governed by the provisions
of Regulation 12(5) of this Code.
(vi) The promoter may declare the contract demand of the complex/estate which
shall not be less than 70% of the estimated load of the complex determined as
per Regulation 12(2) of this Code otherwise the estimated load shall be
considered for calculating contract demand by using power factor of 0.95.
Provided that in case connectivity has been released for partially completed LD
system, the load for only the electrified area shall be considered to sanction the
Contract Demand (CD). After energisation of additional area, the CD shall be
revised accordingly.
Provided further that in case of single point supply connection/connectivity
already released by the distribution licensee before the date of the
commencement of these regulations , the contract demand already sanctioned
irrespective of the estimated load of the complex/estate shall be allowed to
continue till the Franchisee/RWA, as the case may be, applies for revision of
NoC or change in lay out plan or contract demand or energisation of additional
area in case of partial connectivity.
(vii) The promoter may deposit the cost of LD system as per approved sketch and
get it executed from the distribution licensee as per terms and conditions
specified in Regulation 12(6) of this Code or execute the work at its level as per
the terms and conditions specified in Regulation 12(7)(i) of this Code, as
applicable.
(viii) On completion of LD system, the promoter shall seek connectivity at single
point from the distribution licensee by paying the connectivity charges
including system loading charges for the total sanctioned contract demand as
Page 46
specified in Regulation 12(3) of this Code.

Provided that in case the estimated load of the colony exceeds 10 MVA then
the promoter shall also provide land measuring 1500 Sq. Yards with suitable
dimensions to the distribution licensee at collector rates for the construction of
grid sub-station along with the right of way within the project area for feeding
lines or any other suitable place as mutually agreed between the promoter and
the licensee. The provision of the land as per this regulation shall be applicable
in cases of NOCs issued to the colonies/complex on or after the commencement
of these regulations.
Provided that the distribution licensee shall acquire the land before the load
builds up to 30% of the estimated load or 4 MVA, whichever is earlier.
Provided also that in case the distribution licensee fails to start erection of grid
sub-station within 3 years from the date of getting possession of land, the
promoter shall be entitled to buy back the allotted land at collector rates
prevailing at that time. However, this period may be extended for further period
as may be mutually agreed by the parties.
(ix) The promoter shall deposit Security (consumption) corresponding to the
sanctioned contract demand and Security (meter) with the distribution licensee
which shall be governed as per the provisions of this Code.
(x) In case the promoter opts to get connectivity for a partially completed LD
system, the promoter may get contract demand sanctioned corresponding to the
estimated load of electrified area against which partial connectivity is being
sought by the promoter which shall not be less than 70% of the partial load
requested for electrification by the promoter. The promoter in such case shall
deposit cost of providing 11 kV supply as specified in Regulation 12(3) of this
Code for catering the full sanctioned demand. The System Loading Charges
shall be deposited corresponding to the contract demand sanctioned against
partial load of the complex/estate. For energisation of additional area, the load
shall be revised and revised contract demand shall be sanctioned accordingly
on payment of requisite charges i.e system loading charges and security
(consumption) for additional demand at the prevailing rates. The BG furnished
by the promoter as per Regulation 12(4) at the time of NOC shall continue and
shall be extended for each block of 3 years by increasing the base value as
approved by the Commission in the Standard Cost Data to take care of increase
in the cost of material & labour till completion of the LD system and deposit of
all remaining charges including system loading charges for total sanctioned
demand. The other terms and conditions shall be as specified in Regulation
12(7)(ii) of this Code.
The connectivity charges including System Loading Charges as per this
regulation shall be recoverable from the developer corresponding to the
demand against which connectivity charges are to be deposited by the
Page 47
promoter with the distribution licensee on or afterthe date of commencement

of these regulations.
(xi) The promoter shall be responsible to operate & maintain all electrical
infrastructure, including transformers, required for distribution of electricity
within the premises at his own cost.
(xii) The promoter shall be responsible for release of individual connections to the
occupiers of such complex. Each occupier shall submit his application on
A&A form prescribed by the distribution licensee and the developer shall sign
the A&A form on behalf of the distribution licensee. Such connections shall be
released through a meter as specified in Regulation 39(1) of this Code and
timelines as specified in Regulation 21 of this Code.
Provided that the promoter may get Security (consumption) and Security
(meter) deposited from individual occupiers as approved by the Commission.
In such case, the promoter shall pay interest to the occupiers as specified in
Regulation 43 of these regulations.
(xiii) The promoter shall be responsible for metering, bill generation and collection
to the individual occupiers in the complex.
(xiv) A main meter at the point of supply shall be installed by the Distribution
Licensee. The promoter shall be billed for the contract demand sanctioned as
per clause (x) above and the meter consumption. In case of commercial
complex, the billing including that of common services shall be as per schedule
of NRS tariff. In case of industrial park/estate and IT park covered under
Schedule of Industrial tariff, the billing shall be as per Schedule of Large
Supply Industrial tariff (general) whereas the billing of common services shall
be as per schedule of NRS tariff. No voltage rebate shall be admissible as the
complex shall be fed at 11 kV. In case the recorded maximum demand exceeds
the contract demand sanctioned as per clause (x) above, action shall be taken as
per the provisions of General Conditions of Tariff. In addition, in case the
recorded maximum demand exceeds the sanctioned contract demand by 10%
twice in a financial year then the highest of the recorded MD during the year
shall be deemed to be the revised CD of the colony from the billing month
immediately succeeding the billing month during which second default occurs.
The promoter shall be liable to pay System Loading Charges and Security
(consumption) for the additional demand at the prevailing rates.
(xv) The promoter shall be responsible to raise energy bills to the individual occupiers.
Provided that the promoter shall not charge more than the tariff approved by the
Commission for the relevant category of consumers.
Provided further that power to disconnect the supply of any consumer located in the
complex/estate by the promoter shall only be in case of default/violation of the terms
and conditions as specified in this Code.
Page 48
(xvi) The consumers of the complex/estate shall have same rights and obligations as are
available to other consumers of the distribution licensee including but not limited to
grant of any subsidy/concession by the State Government.
(xvii) The promoter, in lieu of his obligation to maintain the LD system, carry out billing and
collection of energy bills from occupiers etc shall be allowed a rebate of 3 % on
energy charges payable by the promoter to the distribution licensee.
(xviii) All the provisions of the Act and the Rules read with this Code shall be applicable
ipso facto to the franchisee and the occupiers of such colonies.
(xix) The consumers of the complex shall have the right to approach Appropriate Forum for
(xx) In case the promoter arranges back-up supply for the occupiers it shall be ensured that
(xxi) The promoter shall deposit a “performance guarantee” in the form of bank guarantee
various duties within the complex/estate as per the terms and conditions approved by
The distribution licensee shall frame a detailed Model Agreement governing various
terms and conditions of single point supply as specified above within 3 months of the
commencement of these regulations. All the agreements for single point supply of
electricity to commercial complexes/malls, IT parks, industrial park/estate developed
under bye–laws/rules of the State Government as per 7th proviso to section 14 of the
Act read with Regulation 6.6.2 of the repealed Supply Code, 2014 signed between
franchisees and the distribution licensee before the commencement of these
regulations shall be substituted with the provisions of Model Agreement to be
approved by the Commission as specified in this Code. The existing franchisee
agreements shall be substituted with the Model Agreement approved by the
Commission under this Code within 3 months of the approval of the Model
Agreement.
(2) Conversion of Single point supply to commercial complexes/malls, IT parks and
industrial park/estate to individual connections
In case a developer having a single point supply connection for commercial
complexes/malls, IT parks or industrial park/estate as a franchisee covered under
Regulation 6.6.2 of the repealed Supply Code, 2014 or under Regulation 15(1) of this
Code or more than 50% of the owners of the commercial units/shops/industrial plot in
the complex opt to avail supply of electricity directly from the distribution licensee as
individual consumers than the same shall be permitted on following terms and
conditions:
(i) The choice of the owners in such complex shall be ascertained by the
Distribution Licensee through a transparent ballot.
Page 49
(ii) The option by the promoter or the majority of owners of such complex/estate for
conversion of single point supply connection into individual connections for
each owner in such complex/estate shall be irrevocable.
(iii) The promoter or the Association, as the case may be, shall clear all the
outstanding dues, if any, of the Distribution Licensee.
(iv) Each owner or the occupier of the commercial units/shops or Industrial
park/estate shall submit A&A form along with Security (consumption) and
Security (meter) approved by the Commission in accordance with the provisions
of these regulations. The Security (consumption) and Security (meter) already
deposited by the owners/occupiers with the promoter or any agency other than
Distribution Licensee shall be refunded by the promoter/agency holding these
securities.
(v) Separate connections for common services such as lifts, water supply sewage,
dispensary etc. shall be released under Schedule of NRS tariff to the Association
by the Distribution Licensee separately.
(vi) In case the LD system has been developed partially then the promoter shall
either complete the LD system as per lay out plan or deposit the estimated cost
of remaining works along with connectivity charges including system loading
charges, if not already deposited.
(vii) Before taking over the LD system of the complex/estate, the Distribution
Licensee shall inspect the LD system installed in the complex and the
promoter/Association shall be responsible to replace any damaged equipment at
its cost.
Provided that the distribution licensee shall not refuse to take over the LD
system of such complex if it has been erected as per the lay out plan approved
by the distribution licensee. However, in case any alteration is required in the
internal supply system to comply with the provisions of these Regulations or
any other regulations/rules, the same shall be carried out by the promoter at his
cost.
Provided further that once the LD system is taken over by the Distribution
Licensee, the same shall be maintained and operated by the licensee and it shall
be considered as an asset of the Distribution Licensee.
(viii) The licensee shall replace all the existing meters with own tested meters in
accordance with these regulations. At the time of installation of new meters, the
reading of the old meter as well as the initial reading of the new meter shall be
recorded in the presence of a representative of either the promoter or the owner
and a final bill as per the old meter reading shall be settled by the
owner/occupiers with the developer as per their prevailing agreement.
(ix) On the basis of the meter reading at the single point supply, a final bill shall be
prepared by the Distribution Licensee as per the existing bilateral agreement
Page 50
between the promoter and the licensee which shall be payable by the promoter
before handing over the system to the licensee. The Security (consumption) and
Security (meter) deposited by the promoter with the licensee shall be adjusted
against the outstanding amount.
(x) The licensee shall not be responsible to provide any back-up supply and the
Association may arrange back-up supply for the owners/occupiers provided the
consumption of such back-up supply is recorded separately and such supply
shall not intermingle with the supply system of the Distribution Licensee.
Association shall be responsible to recover the charges for such back-up supply
from the residents at its own level.
16. RELEASE OF CONNECTIONS IN ABANDONED COLONIES
In case a promoter has not obtained the NOC from the distribution licensee or has not
fulfilled the conditions of the NOC issued by the distribution licensee such as an
incomplete LD system or has not deposited the BG or the connectivity charges etc,
within the stipulated time and in the manner as specified in these regulations, it shall be
sufficient grounds to initiate action to get the license of such promoter suspended or
cancelled from the licensing authority as per the provisions of the PAPR Act, 1995. The
distribution licensee shall report all cases of violation by the promoters of the
provisions of PAPRA or conditions of license or NOC issued by the distribution
licensee to the competent authority as provided in PAPRA. In case the competent
authority does not act against the promoter or initiate action under PAPRA within 3
months, the distribution licensee shall take up the matter with the competent court or
the authority as per law to get necessary directions to the competent authority to
proceed against the developer and initiate further action as per PAPRA. Once the
license of a developer is suspended or cancelled by the licensing authority as per the
PAPR Act, such colony shall be treated as an abandoned colony and the release of
connections in such colonies, shall be governed as under;
(1) In case, the distribution licensee has accepted a BG at the time of allowing
connectivity to a colony with incomplete LD system as per the provisions of these
regulations then the distribution licensee shall be responsible to complete the
remaining LD system and release connections to the residents by recovery of SCC
from the residents. Since the distribution licensee is obligated to obtain a BG
before allowing connectivity to a partially completed LD system, thus, in case
partial connectivity has been released by the distribution licensee without getting a
BG as per regulations then the remaining LD system shall be completed by the
distribution licensee and connections shall be released by recovering full Service
Connection Charges as approved by the Commission. Any financial loss may be
recovered by PSPCL from the delinquent officials/officers as per law.
(2) The layout plan along with total estimated load of the colony as per the present
loading norms shall be worked out along with the tentative estimated cost of laying
the LD System for the colony as per the norms and the rates approved by the
Page 51
distribution licensee for preparing estimates for release of GSC connections and the
connectivity charges including system loading charges as per Regulation 12(3) of
this Code. After estimating the Service Connection Charges (SCC), as approved by
the Commission, which will be recoverable from the residents against the
estimated load, the balance amount after deducting SCC from the estimated cost
worked out above shall be intimated to the Licensing Authority.
In case, the distribution licensee has accepted a BG from the promoter at the time of issue
of NOC as per the provisions of Supply Code, the same may be en-cashed by the
distribution licensee and this amount shall also be deducted from the balance amount
communicated to the competent authority.
As per the provisions of PAPRA, the Licensing Authorities may get the work of erection
of LD System carried out at its level and recover any additional expenditure from the
promoter and the allottees as per the provisions of PAPRA. Alternatively the Licensing
Authority may get this work completed from PSPCL by depositing the amount worked out
above.
(3) In case the RWA of such a colony opts to get the work of electrical system executed, the
terms and conditions as at sub-regulation (2) above shall be applicable in that case also.
(4) During the period the issue is being settled by the distribution licensee with the licensing
authority or RWA, the residents may seek electric connection from the distribution
licensee by paying the ‘Development Charges’ @ Rs. 3000 per kW or Rs. 2850/kVA on
normative basis or as may be decided by the Commission from time to time along with
normal service connection charges applicable for the category of the consumer as
approved by the Commission in the cost data. In case of recovery of expenses from either
the promoter or the licensing Authority as per sub-regulation (2) above, the development
charges deposited by the residents shall be refunded through energy bills.
The distribution licensee shall erect the distribution system only for the providing supply
to the residents who have deposited the above charges and not complete LD system of the
colony.
17. TEMPORARY SUPPLY

(1) Save as provided in these regulations, the applicant requiring supply of electricity from the
distribution licensee for meeting temporary needs or for construction purposes shall be
provided such temporary supply initially for a period not exceeding two years, which may
be extended in blocks of six months upto a maximum of 5 years. For mega projects, this
period may be relaxed for a further period of maximum 3 years by the licensee. The
applicant shall make the request for temporary supply on the prescribed A&A form along
with processing fee, which shall be released if technically feasible.
Provided that the said activity is duly authorized by the competent authority, wherever
required under Section 54 of the Act and in case any permit/authorization is withdrawn by
the competent authority after energisation of temporary connection, supply shall be
disconnected forthwith and shall be reconnected only after the permit/authorisation is
restored.
Page 52

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PUNJAB GOVT. GAZ.

(EXTRA), OCTOBER 24, 2024 (KRTK 2 1946 SAKA) 16017

PUNJAB STATE ELECTRICITY REGULATORY COMMISSION

The 23rd October, 2024

No. PSERC/Secy./Regu.191.- In exercise of the powers conferred under Section

1. SHORT TITLE, EXTENT AND COMMENCEMENT

(42) “Harmonic” means a component of a periodic wave having a frequency that is an

Regulation 45 of the CEA (Measures Relating to Safety and Electric Supply)

(76) “Temporary Connection” means an electricity connection required by a person

opportunity only once.

Sr. no. Name of category Load (kW)

Loading Norms For Industrial Complex/Park/Estate & IT Park

exclude its cost from the LD system.

13. SINGLE POINT SUPPLY TO RESIDENTIAL COLONIES/MULTI-STOREY

released under Schedule of NRS tariff.

specified in Regulation 12(3) of this Code.

promoter with the distribution licensee on or afterthe date of commencement

17. TEMPORARY SUPPLY

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