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    Experiment 6

    Uploaded by

    mm.sumedhkudav

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    © All Rights Reserved
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    Experiment 6

    Uploaded by

    mm.sumedhkudav
    12 views9 pages

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    © © All Rights Reserved

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    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    12 views9 pages

    Experiment 6

    Uploaded by

    mm.sumedhkudav

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 9

    Software Testing Laboratory

    Experiment 6

    Case Study: Alpha and Beta Testing for Mobile Banking


    Application
    Objective

    To understand and implement alpha and beta testing methodologies using a mobile banking
    application case study.

    Case Study: "SecureBank" Mobile Banking Application

    SecureBank is developing a new mobile banking application with features including:

     Account balance checking


     Fund transfers
     Bill payments
     Mobile check deposit
     Transaction history
     Biometric authentication

    Theory:

    Part 1: Alpha Testing

    1. Test Environment Requirements

     Multiple Android and iOS devices


     Test server environment
     Test user accounts
     Mock transaction data

    2. Alpha Testing Checklist

    a) Functionality Testing:

     Account login/logout

     Balance inquiry

     Fund transfer between accounts


     Bill payment processing

     Mobile check deposit

     Transaction history display

     Biometric authentication

    b) Security Testing:

     Password encryption

     Session management

     Data encryption

     Biometric validation

     Two-factor authentication

     SQL injection prevention

     XSS vulnerability check

    c) Performance Testing:

     App launch time

     Transaction response time

     Memory usage

     Battery consumption

     Concurrent user handling

     Network bandwidth usage


    4. Bug Severity Classification

     Critical: Security vulnerabilities, crashes, data loss


     High: Incorrect calculations, failed transactions
     Medium: UI inconsistencies, minor functional issues
     Low: Cosmetic issues, minor inconveniences

    5. Alpha Testing Documentation Template

    Test Case ID:


    Feature Tested:
    Test Environment:
    Steps to Reproduce:
    Expected Result:
    Actual Result:
    Bug Severity:
    Screenshots/Videos:
    Tester's Notes:

    Part 2: Beta Testing

    1. Beta Tester Selection Criteria

     Regular mobile banking users


     Mix of tech-savvy and non-technical users
     Different age groups and banking habits
     Various device types and OS versions

    2. Beta Testing Methodology

    a) Participant Onboarding:

     Welcome email with installation instructions


     User guide and testing guidelines
     NDA and testing agreement
     Support contact information

    b) Data Collection Methods:

     In-app feedback form


     Weekly survey
     Usage analytics
     Crash reports
     User interviews

    4. Beta Testing Metrics

     Daily active users


     Feature usage statistics
     Crash rate
     User satisfaction score
     Transaction success rate
     Average session duration
     Bug reports per feature

    5. Feedback Collection Template

    Date:
    User ID:
    Device/OS:
    Feature Used:
    Experience Rating (1-5):
    Description:
    Suggestions:
    Screenshots (if any):

    Procedure:

    1. Alpha Testing Phase


    o Set up the testing environment
    o Execute the test cases from the checklist
    o Document at least 5-6 bugs using the provided template
    o Prioritize bugs based on severity
    o Create an alpha testing summary report
    2. Beta Testing Phase
    o Create beta tester recruitment criteria
    o Develop feedback collection forms
    o Analyze beta testing metrics
    o Generate user engagement reports
    o Compile beta testing findings
    3. Final Report
    o Compare alpha and beta testing results
    o Identify critical issues found in each phase
    o Provide recommendations for improvement
    o Create a release readiness assessment
    Output:
    Software Testing Analysis Report
    Alpha and Beta Testing Results for SecureBank Mobile
    Application
    1. Test Execution Summary

    Alpha Testing Metrics


     Total Test Cases: 156
     Test Cases Passed: 127
     Test Cases Failed: 29
     Total Bugs Found: 43
     Test Duration: 2 weeks
     Test Environment: 12 different devices

    Bug Distribution by Severity:

     Critical: 4 (9.3%)
     High: 8 (18.6%)
     Medium: 21 (48.8%)
     Low: 10 (23.3%)

    Beta Testing Metrics


     Total Participants: 200
     Active Participants: 178
     Total Feedback Submissions: 456
     Bug Reports: 67
     Feature Requests: 34
     Test Duration: 4 weeks

    2. Output Analysis

    2.1 Alpha Testing Results


    A. Functionality Testing Results

    Copy
    Feature | Pass Rate | Critical Bugs | High Bugs
    ---------------------|-----------|---------------|----------
    Login/Authentication | 92% | 1 | 2
    Fund Transfer | 88% | 2 | 1
    Bill Payment | 94% | 0 | 2
    Check Deposit | 85% | 1 | 2
    Transaction History | 96% | 0 | 1
    Biometric Auth | 90% | 0 | 0

    B. Performance Testing Results

    Copy
    Metric | Target | Actual | Status
    -----------------------|---------|---------|--------
    App Launch Time | ≤3 sec | 2.8 sec | Pass
    Transaction Response | ≤2 sec | 1.9 sec | Pass
    Memory Usage | ≤100 MB | 87 MB | Pass
    Battery Drain/hour | ≤2% | 1.8% | Pass
    Concurrent Users | 10,000 | 12,500 | Pass

    C. Security Testing Results

     Encryption protocols: Passed


     Session management: Failed (1 critical vulnerability)
     SQL injection tests: Passed
     XSS prevention: Passed with recommendations
     2FA implementation: Passed

    2.2 Beta Testing Results


    A. User Engagement Metrics

    Metric | Result
    -------------------------|--------
    Daily Active Users | 82%
    Average Session Duration | 6.5 mins
    Feature Usage Rate | 73%
    Crash Rate | 1.2%
    User Satisfaction Score | 4.1/5

    B. Feature Usage Distribution

     Balance Check: 35%


     Fund Transfer: 28%
     Bill Payment: 20%
     Check Deposit: 12%
     Transaction History: 5%

    C. User Feedback Analysis

    Category | Positive | Neutral | Negative


    -------------------|----------|---------|----------
    UI/UX | 65% | 25% | 10%
    Performance | 72% | 18% | 10%
    Functionality | 58% | 27% | 15%
    Security Features | 80% | 15% | 5%
    Objective Status Remarks
    Alpha Testing
    Achieved Successfully executed all planned test cases
    Implementation
    Beta Testing Coordination Achieved Managed 200 testers effectively
    Bug Detection & Reporting Achieved Comprehensive documentation of all issues
    Performance Analysis Achieved Detailed metrics collected and analyzed
    Partially Some advanced security scenarios need more
    Security Assessment
    Achieved attention

    3. Key Observations

    3.1 Alpha Testing


    1. Critical Issues
    o Session timeout vulnerability in continuous usage
    o Fund transfer decimal precision errors
    o Data inconsistency in high-volume transactions
    o Biometric authentication bypass in specific conditions
    2. Performance Insights
    o App performs well under expected load
    o Memory optimization needed for low-end devices
    o Battery consumption within acceptable limits
    o Good scalability for concurrent users
    3. Security Findings
    o Strong encryption implementation
    o Need for improved session management
    o Robust against common security threats
    o Additional 2FA options recommended

    3.2 Beta Testing


    1. User Behavior
    o Peak usage during morning hours (8-10 AM)
    o Most users prefer biometric login
    o Bill payment feature underutilized
    o High adoption rate for check deposit
    2. User Experience
    o Positive feedback on UI simplicity
    o Navigation issues in transaction history
    o Request for customizable dashboard
    o Appreciation for security features
    3. Technical Insights
    o Better performance on iOS devices
    o Network handling needs improvement
    o Cached data management issues
    o Background process optimization required

    4. Additional Learning

    1. Testing Process Improvements


    o Automated regression testing beneficial
    o Need for better test data management
    o Importance of device diversity in testing
    o Value of real-time monitoring in beta phase
    2. Best Practices Identified
    o Regular security audits
    o Phased feature rollout
    o Continuous user feedback collection
    o Performance benchmarking
    3. Challenge Areas
    o Testing biometric features across devices
    o Simulating network conditions
    o Managing test data for financial transactions
    o Coordinating with distributed beta testers

    4. Conclusion

    The laboratory experiment focused on conducting comprehensive alpha and beta


    testing of the SecureBank mobile banking application. Together, these testing phases
    form a comprehensive quality assurance strategy that ensures both technical
    excellence and user satisfaction, ultimately leading to a more successful and reliable
    software product. For critical applications like mobile banking, this dual-testing
    approach is particularly vital as it helps maintain security, reliability, and user trust
    while minimizing the risk of costly post-release issues.

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