AT&T Q10 UsMan (EN)

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User’s Manual

Q10
Bluetooth Wireless Speaker
Page 1
Welcome | Thank you for purchasing the Q10

Introduction
Features
-- Qi® Certified Wireless Charging Pad
-- High powered Bluetooth® speaker
-- Wireless streaming through Bluetooth enabled devices
-- Built-in microphone
-- Auxiliary input to play music from any device
-- Automatically connects to any paired devices

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What’s included
Unpack the speaker system and make sure all accessories are put aside
so they will not be lost.

Micro USB cable

Q10

Page 3
Content
Introduction
Features 2

What’s Included 3

Safety Information
Warning! 5
Important Safety Instructions 6

Getting Started
Location of Main Unit Controls 8
Charging the Q10 9
LED Status Indicator 9
Powering ON/OFF 10

Operational Instructions
Charging Your Device 10
Bluetooth Operation 11
Setting up your Q10 for pairing 11
Pairing a Bluetooth device for the first time 11
Using the auxiliary input connection (3.5mm) 12
Button controls 12

Troubleshooting 13

Specifications 13

Compliance with FCC Regulations 14

Warranty Information
Limited Warranty 15

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Safety Information
Warning!
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE
THIS APPLIANCE TO DRIPPING OR SPLASHING LIQUIDS.

The lightning flash WARNING: To The exclamation


and arrowhead reduce the risk point within
symbol within of electric shock, the triangle is
the triangle is do not remove a warning sign
a warning sign cover (or back). No alerting you
alerting you user-serviceable of important
of “dangerous parts inside. Refer instructions
voltage” inside the servicing to qualified accompanying
product. service personnel. the product.

NOTES: Caution symbols are printed on rear of unit.


Please refer to user’s manual. This device complies with Part 15
of the FCC Rules. Operation is subject to the condition that this
device does not cause harmful interference.

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Safety Information
Important Safety Instructions
When used in the directed manner, this unit has been designed and
manufactured to ensure your personal safety. However, improper use
can result in potential electrical shock or fire hazards. Please read all
safety and operating instructions carefully before installation and use,
and keep these instructions handy for future reference. Take special
note of all warnings listed in this user’s manual and on the unit.

1. Cleaning - Unplug the unit from the wall outlet before cleaning. Clean the
unit using a damp cloth; do not use liquid or aerosol cleaners.
2. Attachments - Do not use attachments that are not recommended by the
manufacturer.
3. Water and Moisture - The unit should not be used near water. For example:
near a bathtub, washbowl, kitchen sink, laundry tub, swimming pool or in a
wet basement.
4. Placement - Do not place the unit on an unstable table, stand, tripod, or
bracket. This may result in serious personal injuries and damage to the unit.
5. Ventilation - The unit should be situated so that its location or position
does not interfere with its proper ventilation. For example, it should not be
situated on a bed, sofa, rug or similar surface that may block ventilation
openings. Also, it should not be placed in a built-in installation, such as
a bookcase or cabinet, which may impede the flow of air through the
ventilation openings.
6. Periods of Non-use - If the unit is to be left unused for an extended period
of time, such as a month or longer, the power cable should be unplugged
from the unit to prevent damage or corrosion.
7. Objects and Liquid Entry - Care should be taken so that external objects do
not fall into and liquids are not spilled onto any openings or vents located on
the product.
8. Power Source - The unit should be connected to a power supply only of the
type described in the operating instructions or as marked on the unit. If you
are not sure, please consult the dealer or local power company.

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9. Power Cord protection - Power supply cord should be routed so that it is
not likely to be walked on or pinched by items placed upon or against them.
It is always better to have a clear area from where the cable exits the unit to
where it is plugged into an AC outlet.
10. Lightning - Unplug the unit from the wall outlet and disconnect the antenna
or cable system during a lightning storm or when it is left unattended and
unused for long periods of time. This will prevent damage to the product due
to lightning and power-line surges.
11. Overloading - Do not overload wall outlets, extension cords, or integral
convenience receptacles as this can result in a risk of fire or electric shock.
12. Heat - The unit should be situated away from heat sources such as radiators,
heat registers, stoves or other appliances (including amplifiers) that produce
heat.
13. Damage Requiring Service - The unit should be serviced by qualified service
personnel when:
A. the power supply cable or plug has been damaged.
B. objects have fallen into or liquid has been spilled onto the enclosure.
C. the unit has been exposed to rain.
D. the unit has been dropped or the enclosure damaged.
E. the unit exhibits a marked change in performance or does not operate
normally.
14. Servicing - The user should not attempt to service the unit beyond those
methods described in the user’s manual. Opening or removing covers will
expose you to dangerous voltage and other hazards. Service methods
not covered in the user’s manual should be referred to qualified service
personnel.
15. Safety Check - Upon completion of any service or repair to the unit, ask the
service technician to perform safety checks to determine that the product is
in proper working condition.
16. Built-in Battery Care - This device contains a rechargeable Lithium ion
battery. The battery can be charged and discharged hundreds of times.
Unplug the charger from the electrical outlet and product when not in
use. Do not leave a fully charged battery connected to a charger, since
overcharging may shorten its lifetime. Leaving the product in hot or cold
places will reduce the capacity and lifetime of the battery.

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Getting Started
Location of Main Unit Controls
1
Front View

6
Back View

7
8
9
10

1. Charging Pad 5. Power On/Off


2. Increase Vol / Skip to next 6. LED Light - Bluetooth Indicator
track 7. 3.5mm Aux input
3. Play / Pause Music 8. Micro USB charging port
4. Decrease Vol / Skip to previous 9. LED light - Power Indicator
track 10. USB port

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Getting Started
Charging the Q10
1. Connect a Micro USB charging cable to the charging port on
the Q10.
2. Connect the USB end of the Micro USB cable to your computer’s
USB port or an AC USB adapter.
3. When the speaker is charging, the LED indicator light located on the
back of the speaker will turn red.
4. Once the speaker is fully charged, the LED indicator light will turn off.

LED Status Indicator


Bluetooth LED Indicator
- Blinking Blue LED: Bluetooth on with no connection. (Ready to pair)
- Solid Blue LED: Bluetooth paired and connected
Battery LED Indicator
- No Battery: No light
- Charging: Red light

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Getting Started
Powering ON/OFF
1. Press the power button to turn on the unit for charging.
2. Press the power button twice to turn off the unit.
3. Press and hold the power button until you hear an ascending audible
tone and the Bluetooth LED light starts blinking, indicating the unit
is ready to pair and ready to use the the charging pad.
4. To power the speaker off, press and hold the power button until you
hear a descending audible tone. The Bluetooth LED light will
turn off.

NOTE: Expect less playtime while simultaneously charging your digital


device.

Charging Your Device


Qi Charger
(Make sure your wireless phone is compatible for wireless charging.)
Turn the power on and place your phone on the Charging Pad to charge

USB Charger
You can also charge your phone using the USB Output, located on the
back of the unit. Connect your equipment with the appropriate charging
cable to the USB port to charge using the Built-in Battery.

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Operational Instructions
Bluetooth Operation
The Q10 connects with most Bluetooth devices inlcuding iPad® devices,
iPhone® devices, and iPod® touch devices, and most smartphones,
laptops, and tablets.

Setting Up Your Q10 for Pairing


1. Press and hold the power button until you hear an ascending
audible tone.
2. The Blue LED light will start to flash, indicating that the Q10 is now
ready to be paired with your Bluetooth device.

Pairing a Bluetooth Device for the First Time


1. Navigate to the Bluetooth manager on your Bluetooth device
2. Search Bluetooth devices and select ‘AT&T Q10’ to start connecting.
3. Once paired, the Q10 will beep and the Bluetooth LED light will turn
solid blue.
4. Your Bluetooth device is now paired, connected, and ready to
stream audio to the speaker system.

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Operational Instructions
Using the Auxiliary Input Connection (3.5mm)
You can connect the audio output of an external device, such as a MP3
player or smartphone, to the Q10 for listening to the audio of that
device through the speaker system.
1. Use a standard stereo headphone (3.5 mm) cable to connect the
“headphone-out” or “audio line-out” of the device to the aux-in jack
of this speaker system.
2. Turn on the speaker system (enter Bluetooth Mode) and the
external device (eg. MP3-player or smartphone).
3. Start playback of the external device and adjust the volume of the
docking station to the desired level.
4. Remember to switch off the speaker system when you are finished
using the external device.

Button Controls
Lower volume
Press the | - | button to decrease the volume level
Increase volume
Press the | + | button to increase the volume level
Skip backward
Press and hold the | - | button to skip to the previous track
Skip forward
Press and hold the | + | button to skip to the next track

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Troubleshooting

Symptom Solution

Music is not streaming over -- Check if both devices are paired and
Bluetooth connected over Bluetooth.
-- Make sure there isn’t a 3.5mm cable
connected to the aux input on the
back of the speaker.
-- Restart the Q10 to auto-connect
with your Bluetooth device.

No power -- Recharge your speaker using


included cable. If the problem
persists try a different Micro USB
cable.

Battery is not charging -- Verify Q10 is plugged in properly and


into a proper power source.

Specifications
Power Output: 5W X 1
Play time: Up to 10 hours
Rechargeable Battery: 4000mAh (Built-In)
Battery charging time: 5 hours
Wireless Charging Output: 5V/1A 5W

Remarks: If troubleshooting does not eliminate the problem, disconnect the DC IN


plug from the back of unit and reconnect it after a few seconds. This resets the unit to
it’s factory default settings and results in the deletion of all previous settings. In case
the problem still exists, see warranty information on pages 14 and 15 to obtain service.

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Compliance with FCC Regulations
Caution!
The user is cautioned that changes or modifications not expressly approved by the
party responsible for compliance could void the user’s authority to operate the
equipment.
The equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate Radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to Radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to Radio or television
reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following
measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
- Consult the dealer or an experienced Radio/television technician for assistance.
The equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. During the operation of device a distance of 15 cm
surrounding the device and 20 cm above the top surface of the device must be
respected.
THE SPECIFICATION AND EXTERNAL APPEARANCE OF THE SPEAKER SYSTEM
ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE.

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Warranty Information
Limited Warranty
The AT&T brands are used under license. Any repair, replacement, or
warranty service, and all questions about this product should be directed
to Concept 101 LLC at www.att.com/electronics or call 1 (888) 920-8680
from the USA or Canada.
Concept 101 LLC warrants to the original purchaser that the product will be free from
defects in material, parts and workmanship for the period designated for this product.
The warranty commences the day the product is purchased and covers up to a period of
one (1) year. Concept 101 LLC agrees that it will, at its option, replace the defective product
with either a new or remanufactured headset equivalent to your original purchase during
the warranty period. Should the Parts warranty period exceed the Labor warranty period,
Concept 101 LLC will supply at no charge for the remainder of the Parts warranty, any new
or remanufactured replacement parts as required by the product. During this period all
labor and service charges will become the responsibility of the customer.
Exclusions: This warranty does not apply to the appearance or exterior of the product
which may have been damaged or defaced, altered or modified in design or
construction. This warranty does not apply if the serial number is altered or
removed, or if there is any damage due to power line surge, user damage
to the AC power cord, connection to improper voltage source, general
misuse, accidents, or repair attempts by unauthorized service agents. Other
exclusions include ear pads, rechargeable and non-rechargeable batteries.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS
THE EXCLUSIVE REMEDY OF THE CUSTOMER; Concept 101 LLC SHALL
NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES
FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS
PRODUCT, EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE
LAW. ANY IMPLIED WARRANTY OF MERCHANTABILITY OF FITNESS
FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE
DURATION OF THE WARRANTY.

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Some states do not allow the exclusion or limitations of incidental or
consequential damages, or limitations on how long the warranty lasts.
In these cases the above exclusions or limitations may not apply to you.
This warranty gives you specific legal rights and you may also have other
rights which vary from state to state.
Obtaining Service: To obtain service, product literature, supplies or accessories please
call 1 888-920-8680, or visit our website, www.att.com/electronics,
to create a ticket for exchange/repair. Please make sure to provide
the date of purchase, model number and a brief description of the
problem. Our customer service representative will contact you or
send detailed return instructions.

Concept 101 LLC does not warrant that the unit will work properly in all environmental
conditions, and makes no warranty and representation, either implied or expressed, with
respect to the quality, performance, merchantability, or fitness for a particular purpose
other than the purpose identified within this user’s manual. Concept 101 LLC has made
every effort to ensure that this user’s manual is accurate and disclaims liability for any
inaccuracies or omissions that may have occurred. Information in this user’s manual is
subject to change without notice and does not represent a commitment on the part of
Concept 101 LLC. Concept 101 LLC reserves the right to make improvements to this user’s
manual and/or to the products described in this user’s manual at any time without notice.
If you find information in this manual that is incorrect, misleading, or incomplete, please
contact us through our website.

You may also contact your local recycling center for information on
Li-Ion where to drop off the spent battery, or call 1-800-8-BATTERY®.

RBRC and 1-800-8-BATTERY are registered trademarks of the Rechargeable Battery Recycling Corporation.

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www.att.com/electronics

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.
The ‘Qi®’ symbol and Qi are registered trademarks of the Wireless Power Consortium.

iPhone, iPod, and iPad are registered trademarks of Apple Inc., registered in the U.S. and other countries.
Other trademarks and trade names are those of their respective owners.

© 2019 Concept 101 LLC. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Concept 101 LLC, New York, New York 10018. Issue 1.1 AT&T 6/2019. Page 17

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