Methods-Of-Administering-a-Survey (

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PRESENTED

METHODS OF
ADMINISTERING A SURVEY
Surveys are versatile tools that can b e used in various
field such as marketing, education healthy care, and
social sciences to collect information from a target
audience. The process involves several key steps, each
contributing to the overall effectiveness of the survey in
achieving its goals.
Administering a survey is a systematic way of achieving
certain goals.
1.PERSONAL APPROACH
This process of conducting the survey
involves the researcher. It is used to
probe the answers of the respondents
at the same time, to observe the
behavior of the respondents, either
individually or as a group.
1. Direct Engagement: The interviewer actively
engages with each respondent, introducing the
survey, explaining its purpose, and often
answering any immediate questions the
respondent may have. This can create a more
comfortable and trusting environment.

2. Flexible Questioning: Since the interaction is


real-time, the interviewer can adjust the
phrasing or explain questions if the respondent
is confused, leading to more accurate
3. High Response Rates: The personal connection can
encourage people to participate, making this method
particularly effective in situations where a high
response rate is crucial.

4. Rich Data Collection: In addition to verbal answers,


the interviewer can observe non-verbal cues and
gather qualitative insights, which may add depth to the
responses
A. FACE-TO-FACE STRUCTURED
INTERVIEW
The interview is set personally, and the people
involved face each other in order to gather
the necessary information. Questions on the
survey are asked directly to the respondent
by the researcher.
ADVANTAGES OF FACE-TO-FACE
INTERVIEWS
Allow for more in-depth data collection and comprehensive
understanding.
Body language and facial expressions are more clearly identified
and understood.
The interviewer can probe for explanations of responses.
Stimulus material and visual aids can be used to support the
interview.
Interview length can be considerably longer since the participant
has a greater commitment to participate.
DISADVANTAGES OF FACE-TO-FACE
INTERVIEWS ALLOW
Interviews are more time consuming to recruit and conduct.
As a result of timing and travel, F2F interviews can be expensive.
Interviews can deliver biased responses.
Most carefully vet the respondent’s ability before investing time in
the recruitment process and interview process.
B. TELEPHONE SURVEY
The survey is done using telephone or cellular phones.
The calls are made to ask individuals about certain
questions. This method can be used for asking
consequential questions.
ADVANTAGE OF TELEPHONE SURVEYS
-Accessbility: Reaches a wide audience as most people own
phones.
-Cost-effectiveness: Less expensive than face-to-face
interviews.
-Speed: Data collection is typically faster than other
methods.
-Personal touch: Allows for more personalized
interactions.
DISADVANTAGES OF TELEPHONE
SURVEYS
Lower response rates: People may be hesitant to
answer calls from unknown numbers.
Limited information: Can’t observe non-verbal
cues or show visual materials.
Potential for bias: Interview’s tone or question can
influence response.
BEST PRACTICES FOR CONDUCTING
TELEPHONE SURVEYS
Clear and concise questionnaire: Use simple language and avoid confusing questions.

Trained interviewers: Ensure interviewers are professional and skilled in asking


questions.

Data security and privacy: Protect respondent information and comply with privacy
regulations.
Follow-up and reminders: Encourage participation with follow-up calls and reminders.
THANK YOU

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