BlueParrott

B550-XT
User Manual
 TABLE OF CONTENTS
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Glossary of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Headset Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Charging the Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
• Battery Power Indicators
• Operation While Using the Charger/Adapter
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
• On/Off/Standby
• Pairing with a Phone
– NFC Pairing
– Regular Pairing
• Wearing and Adjusting the B550-XT
• Making/Taking Calls
Voice Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Parrott Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Advanced Features and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
• Multiple Device Pairing and Multipoint Mode
• Proximity Pairing
• Additional Features and Functions
– Last Number Redial
– Call Waiting
– Rejecting a Call
– Phone Voice Control
– Muting
– Transferring Audio
– Turn Headset Indicator Lights On/Off
• Reset Headset Paired Devices List
• Reset Parrott Button Defaults
• Updating and configuring
Functions & Indicators Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

BlueParrott B550-XT User Manual PAGE 2

 SAFETY INFORMATION
IMPORTANT SAFETY NOTE: Prolonged exposure to high volume levels can
damage your hearing. To avoid injury, set the volume to the lowest comfortable
level. If you experience ringing in your ears, or voices sound muffled, stop using the
headset. Avoid turning up the volume to block noisy surroundings. It’s possible for
your ears to adapt to volume that is too high, and this could result in permanent
hearing damage without any noticeable discomfort.
• Check with local and state laws regarding cell phone/headset usage while
operating a motor vehicle.
• Do not immerse any part of this product in water.
• Plastic bags and small parts may cause choking if ingested. Keep them away
from small children and pets.
• Use only the power cords included with this product.
• Avoid temperatures exceeding 140° F or 60° C (may cause equipment failure).

PACKAGE CONTENTS
A. B550-XT Headset with Leatherette
Ear Cushion* A B

B. Spare Foam Ear Cushion*

C. Spare Microphone Windscreen
C
D. USB Car Charger
E. USB Charging Cable
F. Quick-Start Guide**
G. Warranty and Compliance Document** D
*Remove Leatherette Ear Cushion before
attaching Foam Ear Cushion.
*Not pictured.
E

Images are not shown to scale.

BlueParrott B550-XT User Manual PAGE 3

 GLOSSARY OF TERMS
On: Headset is on, but there is no connection to the phone (red light will flash).
MFB: Abbreviation for “Multifunction Button.”
Multipoint Mode: Multipoint Mode allows you to connect and switch between two
Bluetooth devices.
Paired: Two Bluetooth devices agree to communicate with one another.
Standby Mode: Headset is on, Bluetooth link is active, and the user is not on a call
(blue light will flash).
Talk Mode: Headset is in use with the cell phone while the cell phone is on an
active call (blue light will flash).
A2DP: Advanced Audio Distribution Profile is a Bluetooth protocol for streaming
audio other than call audio, e.g. music or GPS directions.

BlueParrott B550-XT User Manual PAGE 4

 HEADSET OVERVIEW
A. Flexible Microphone Boom
B. Volume Down
C. Volume Up/Mute
D. Indicator Lights
E. Multifunction Button (MFB)
F. Parrott Button
F

BlueParrott B550-XT User Manual PAGE 5

 CHARGING THE HEADSET
Connect the USB charging cable
into the headset’s USB charging
port. If the headset is not fully
charged, the indicator will turn
red. When the indicator turns blue
and stays blue, the unit is fully 2
charged. A fully discharged battery USB Car Charger
will need approximately 3.5 hours
to achieve a complete charge.
1
Headset
Charging
Port

Battery Power Indicators

While charging, the MFB’s
indicator light shows the level of
battery power on your B550-XT
as follows:
Blue light: Fully charged. Over 24
hours’ talk time.
Red light: Less than a full charge.

Indicator Lights

BlueParrott B550-XT User Manual PAGE 6

 CHARGING THE HEADSET (continued)
Operation While Using the Charger/Adapter
The B550-XT headset will operate from battery power or from power supplied
via the USB cable.
NOTE: Do not attach the USB cable to a powered USB port mid-call. This will
cause the headset to reset, and the call will be sent back to the phone.
When the headset is operating from the battery, all indicator lights and sounds
will function as described in this guide.
When the headset is operating from power supplied via the USB cable, the
headset—including the audio indicators—will function as described in this user
guide. However, the MFB lights will indicate the battery charge status.
While the headset is on the charger, press the MFB long enough to power the
unit on. The headset should reconnect automatically unless your phone is set to
“always ask” for connection requests.
After the battery is fully charged, the MFB charge light will turn blue and stay
blue as long as a powered USB cable is connected to the headset.

BlueParrott B550-XT User Manual PAGE 7

 GETTING STARTED
On/Off/Standby
Turn Headset On: Hold down the MFB for approximately 2-3 seconds until
you hear a voice prompt, “power on.” The red light will flash once every
second.
Turn Headset Off (conserves battery power): Hold down the MFB for
approximately 4–5 seconds until you hear a voice prompt “power off.” A red
light will flash 4 times and the headset will turn off.
Standby Mode: Once the headset is turned on (after the initial pairing), it will
attempt to connect to the last device that it was paired with, putting itself
into Standby Mode.

Pairing with a Phone

When you turn your B550-XT on for the
first time, or if its Paired Device List has
been cleared, it will go into pairing mode
automatically. You can pair the headset using
NFC or manually.
NFC (One-Touch) Pairing
1. Make sure that NFC is enabled on your cell
phone.
2. Place the NFC zone of your cell phone
against the NFC zone of the headset and
hold them together until your cell phone NFC Zone
registers the headset.
3. Follow the prompts on your cell phone to
complete pairing.
Note: NFC and One-Touch Pairing are
dependent on your cell phone. The size and
sensitivity of your phone’s NFC zone and the
specific way to connect the headset may vary
between devices.

BlueParrott B550-XT User Manual PAGE 8

 GETTING STARTED (continued)
Manual Pairing
If the B550-XT has already been paired with another device and you are not going to
use NFC Pairing, you will need to put it into Pairing Mode manually:
Placing Headset into Pairing Mode
By Voice:
Activate headset voice recognition by saying “Hello BlueParrott” (if configured for
Voice Command), or by pressing the Parrott Button, or by pressing and holding the
Volume Up button. Then, after the “Say a command” voice prompt, say “pair mode.”
The headset will enter pairing mode and be visible for pairing to devices for 120
seconds.
Using Buttons:
With the headset powered off, press the MFB until the light rapidly flashes blue and
you hear the audio prompt “power on.” Keep holding the MFB for approximately 10
seconds until you hear “Pair Mode.”
The headset will be visible for pairing to devices for 120 seconds.
Pairing to a Cell Phone
1. Make sure that other Bluetooth devices are turned off or out of range.
2. Place the headset into pairing mode.
3. Put your cell phone in Bluetooth Search/Scan Mode
per the manufacturer’s instructions.
4. Select “BlueParrott B550-XT” to pair. (Passcode is “0000” if needed.)
5. Accept the phone book access request to enable caller ID in the headset.
6. When connected, the headset will give you the voice prompt,
“Your headset is connected.”

Wearing and Adjusting the B550-XT

To get the best performance from our noise-
canceling technology, position the microphone near
the corner of your mouth. Positioning is important;
small adjustments in microphone placement can
improve performance.
1. Place the headset on your head.
2. Position the speaker directly on your ear. You can
slide the headband in or out of the side support to
find the best fit for stability and comfort.
3. Position the microphone about one finger’s width
away from your face at the corner of your mouth.
The boom will rotate so you can position the
microphone correctly with the speaker on either ear.

BlueParrott B550-XT User Manual PAGE 9

 GETTING STARTED (continued)
Making/Taking Calls
The headset must be on and connected with your phone.

Making a Call
1. Dial the desired number on your phone.
You will hear the call in the headset.
2. To end the call, press the MFB once.
The call will end and the headset will enter standby mode.

Answering a Call
By Voice:
1. When you receive a call, you will hear ringtones in the headset,
or the caller ID. Say “answer” to answer the call.
2. To end the call, press the MFB once, or say “BlueParrott end call”.
The call will end and the headset will enter standby mode.
Using Buttons:
1. When you receive a call, you will either hear ringtones in the headset,
or the caller ID. Press the MFB once to answer the call.
2. To end the call, press the MFB once. The call will end and
the headset will enter standby mode.

Rejecting a Call
By Voice:
1. To reject an incoming call, say “ignore.” You will hear two descending tones
and the call will be transferred to your voicemail (if available).
Using Buttons:
1. To reject an incoming call, press and hold the MFB for two seconds. You will
hear two descending tones and the call will be transferred to your voicemail
(if available).

BlueParrott B550-XT User Manual PAGE 10

 VOICE COMMANDS
The B550-XT is always listening and will recognize English voice commands,
enabling you to handle incoming calls without touching the headset.
With the headset powered on and connected to your phone, say “Hello
BlueParrott” to initiate voice commands. Alternatively, press the Parrott
button to manually activate voice commands. The headset will reply with
“Say a command”. For a list of available commands, say “What can I say?”

Voice Commands Available:

Phone command – Activates the voice assistant on the connected device;
Siri or Google Now
Answer – Answers an incoming call
BlueParrott end call – End the current call
Ignore – Rejects the incoming call and sends it to voicemail (if available)
What can I say? – Provides a list of available commands
Pair mode – Puts the headset into pairing mode
Am I connected? – Verifies that the headset is connected to a device
Check battery – Checks battery levels in the headset and paired device
(if applicable)
Redial – Redials the last outgoing call
Callback – Calls the last incoming call (if # available)
Cancel – Cancels voice command

BlueParrott B550-XT User Manual PAGE 11

 PARROTT BUTTON
As provided from the factory, the Parrott
Button provides an easy way to mute
the headset on a call and activates voice
commands when not. However, you can also
configure the button for other functions, such
as a speed dial button for a dedicated phone
number, or to launch a particular application
on your phone.
If the Parrott Button is reconfigured to provide
a different function, voice commands can
still be activated by pressing and holding the
Volume Up button.
To change the Parrott Button functions, you
will need to download the BlueParrott app for
your phone (Android or iOS) or PC.
Go to www.blueparrott.com for updates and
more information.

BlueParrott B550-XT User Manual PAGE 12

 ADVANCED FEATURES AND FUNCTIONS
Multiple Device Pairing and Multipoint Mode
The B550-XT has pairing memory for up to eight (8) devices. The headset can
also use Multipoint Mode, which means that it can be connected to and toggle
between two Bluetooth devices. You do not have to do anything to enable
Multipoint Mode.

Using the B550-XT in Multipoint Mode

1. To use the headset in Multipoint Mode, first make sure
the headset is paired with both your devices.
2. With both devices in range and with their Bluetooth enabled,
turn the headset on.
3. As each Bluetooth device connects to the headset,
you will hear the voice prompt, “Your headset is connected.”
The B550-XT will monitor both phones and enable you to answer a call on
either one using the headset.
If you are on a call and the other device receives a call, you will hear a
notification in the headset.
Proximity Pairing
Proximity Pairing is an alternative method of pairing where the headset initiates
the pairing process instead of your phone.
1. Make sure the headset is powered on and not connected to another device.
2. Set your phone so it is “discoverable,” or visible to other devices.
3. Quickly press the MFB and the Volume Down button,
if headset is not already in pair mode.
4. You should hear the voice prompt “pair mode” in the headset.
5. The headset lights should now be alternating red and blue.
6. The headset initiates pairing activity, and the incoming pairing request must
be accepted on the phone. NOTE: This may include entering the pin number
“0000” (four zeros).

BlueParrott B550-XT User Manual PAGE 13

 ADVANCED FEATURES AND FUNCTIONS (continued)
Additional Features and Functions
Last Number Redial
By Voice:
You can use voice commands to dial both the last outgoing and last incoming
call.
• To redial the last outgoing call, activate voice command and say “redial.”
• To call back the last incoming call, activate voice command and say “callback.”
Using Buttons:
To redial the last outgoing call that was dialed from the cell phone, press and
hold the Volume Down button for approximately 1 second. A beep will be heard
and the phone will redial the last number.

Call Waiting
If you are on an active call and a second call comes in, you will hear a low tone
notification in the headset. Where supported by your phone, you can either
accept the incoming call and end the active call, or accept the incoming call and
place the active call on hold.
• To accept the incoming call and end the active call, press the MFB
once to end, and then press it once again to answer.
• To accept the incoming call and place the active call on hold,
quickly press the MFB twice.
Rejecting a Call
By Voice:
To reject an incoming call by voice when not on another call, say “ignore.”
Using Buttons:
To reject an incoming call manually when not on another call, press and hold
the MFB for 1-2 seconds.
Phone Voice Control (e.g. Siri, Google Now)
Press the MFB once while the headset is in standby mode to initiate voice
command functions on your phone. Support for this is phone dependent. See
your phone’s user guide for more information.

BlueParrott B550-XT User Manual PAGE 14

 ADVANCED FEATURES AND FUNCTIONS (continued)
Muting
By default, the Parrott Button will act as a mute on calls (unless it has been
configured for another function). The Volume Up button will also function to
control mute.
• Unless otherwise configured, quickly pressing the
Parrott Button while on a call will mute the headset.
Press again to unmute.
• To use Volume Up to mute the headset microphone while on a call,
press and hold the Volume Up button for 1-2 seconds.
To unmute, press and hold the button again for 1-2 seconds.
• While muted, a reminder tone will sound every 10 seconds.
Transferring Audio
To transfer audio from the headset to the cell phone while on a call, press and
hold the Volume Down button for 1-2 seconds. The audio will transfer to the
phone. Repeat to transfer audio back to the headset. When audio is transferred
to the phone, the light on the headset will be off until audio is transferred back to
the headset.

Turning Headset Indicator Lights On/Off

A quick press of the Volume Up and Volume Down buttons together will turn the
headset indicator lights off. Repeat to turn the indicator lights on.
When powering on the headset, the indicator lights will return to the factory
default state.

BlueParrott B550-XT User Manual PAGE 15

 ADVANCED FEATURES AND FUNCTIONS (continued)
Reset Headset Paired Devices List
This will reset, or clear the headset’s internal paired devices list. The headset
must be on to perform this function.
1. Power on the headset. It does not matter if it connects to any devices.
2. Hold the headset near your ear and press and hold the Volume Up and the
Volume Down buttons together for approximately 6-10 seconds until two low
tones and/or the “Pair mode” voice prompt are heard.
3. P ower off the headset. The pairing memory is now clear and will need to be
paired to any desired devices before it can be used with them.

Reset Parrott Button Defaults

This will reset or clear the headset’s internal paired devices list and will also
restore the Parrott Button’s factory defaults (voice command and mute). The
headset must be on to perform this function.
1. Power on the headset. It does not matter if it connects to any devices.
2. Press and hold the Parrott Button and the Volume Down buttons together for
approximately 6-10 seconds until you see two quick purple flashes on the MFB.
3. The headset Parrott Button is reset, the pairing memory is now clear and the
unit will power off.The headset will re-enter pairing mode.
4. Follow the pairing process to re-pair the headset to your cell phone/device.
Updating and Configuring
To update the the headset firmware or change configuration settings and certain
Parrott Button options, download the BlueParrott Updater software from
blueparrott.com/software/blueparrott-updater

BlueParrott B550-XT User Manual PAGE 16

 FUNCTIONS & INDICATORS TABLES
Standby Mode Functions
Function Button/Duration LED Indicator Audio Indicator Voice Indicator
of Press

Power On MFB (1-2 3 fast blue NONE “Power on”

seconds) flashes
Power Off MFB 4 fast red flashes NONE “Power off”
(2–3seconds)
Enable Pairing MFB (5-15 Alternating red 1 tone every 10 “Pair Mode”
Mode seconds) and blue flash seconds
Volume Up Volume Up NONE 1 short tone NONE
(quick press)
Volume Down Volume Down NONE 1 short tone NONE
(quick press)
Initiate Parrott Button NONE NONE “Say a
Headset Voice (quick press) or command”
Commands Volume Up (1-2
seconds)
Phone Voice MFB NONE 1 tone NONE
Control (Start/ (quick press)
End)
Last Number Volume Down NONE 1 short tone NONE
Redial (1-2 seconds)
Disable LEDs Volume Up/ NONE 1 short tone NONE
Volume Down
(quick press)
Enable LEDs Volume Up/ LEDs active 1 short tone NONE
Volume Down
(quick press)
Reset Paired Volume Up/ NONE 2 low tones “Pair Mode”
Devices Volume Down
(5-6 seconds)
Reset Parrott Parrott Button/ 2 fast purple NONE “Pair Mode”
Button Volume Down flashes followed
(6-9 seconds) by alternating
red and blue
flash
Voice Hello NONE NONE “Say a
Commands BlueParrott command”

BlueParrott B550-XT User Manual PAGE 17

 FUNCTIONS & INDICATORS TABLES (continued)
Standby Mode Functions
Function Button/Duration LED Indicator Audio Indicator Voice Indicator
of Press

Establish Service MFB (quick Fast blue flash 1 long tone “ Your headset is
Level Connection press) connected”
Start Proximity MFB & Volume Alternating red Long low tone “Pair Mode”
Pairing Down (quick and blue flash every 5 seconds
press) for 60 seconds
Proximity Pairing NONE NONE 2 short tones NONE
Timeout (after 60
seconds)
Answer/Ignore Volume Up/ NONE NONE No Caller ID
(On/Off) Volume Down/ announcement.
Parrott Button Incoming call
(2 quick presses) just rings w/ no
Answer/Ignore
option
Proximity Sensor Parrott Button/ 5 fast blue NONE “Hello
Disable Volume Up (8-10 flashes BlueParrott” will
seconds) work on or off
user’s head
Proximity Sensor Parrott Button/ 2 purple flashes NONE “Hello
Enable MFB (8-10 BlueParrott”
seconds) will only work on
user’s head
*Standby time may be reduced from approximately 16 days (400 hours), to approximately
8 days (200 hours) if you choose to disable the Proximity sensor.

BlueParrott B550-XT User Manual PAGE 18

 FUNCTIONS & INDICATORS TABLES (continued)
In-Call Functions
Function Button/ LED Indicator Audio Indicator Voice Indicator
Duration
of Press
Volume Up Volume Up NONE 1 short tone NONE
(quick press)
Volume Down Volume Down NONE 1 short tone NONE
(quick press)
Mute (On/Off) Parrott Button NONE 1 tone NONE
(quick press)
unless configured
otherwise
Mute (On/Off) Volume Up NONE 1 tone NONE
(1-2 seconds)
Mute Reminder NONE NONE 1 tone NONE
(every 10
seconds)
Answer a Call MFB (quick Blue light flashes 2 rising tones NONE
press) slightly slower
or say “answer”
End a Call MFB (quick Blue light flashes 2 falling tones NONE
press) or say slightly faster
“BlueParrott end
call”
Reject a Call* MFB (1-2 NONE 2 falling tones NONE
seconds)
or say “ignore”
Transfer Audio Volume Down NONE (LEDs 1 long tone NONE
(1-2 seconds) go out until call
ends, or audio
transferred back
to headset)
Incoming Call MFB NONE NONE NONE
Hold (2 quick presses)
Accept Held MFB (quick NONE NONE NONE
Incoming Call press)
Reject Held MFB (1-2 NONE 2 falling tones NONE
Incoming Call seconds)

*Sends call to voicemail (if available)

BlueParrott B550-XT User Manual PAGE 19

 FUNCTIONS & INDICATORS TABLES (continued)
Notifications
Notification Button/ LED Indicator Audio Indicator Voice Indicator
Duration
of Press
Mute Reminder NONE NONE 1 tone NONE
(every 10 sec-
onds)
Headset Con- NONE Blue light, fast NONE “Your headset is
nects flash connected”
to Device
Disconnect from NONE Red light, slow NONE “Your headset is
Device flash disconnected”
Out of Range NONE Red light, slow 1 short tone NONE
(Link Loss) flash
Low Battery NONE Red light, 2 fast Double tone “Battery low”
flashes every 60 sec-
onds
Connect A2DP NONE Blue MFB NONE “Your headset is
(quick, dou- connected
ble-flash)
Proximity Pairing NONE NONE 2 short tones NONE
Timeout (after 60 sec-
onds)

BlueParrott B550-XT User Manual PAGE 20

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