Chevron

Gulf of Mexico Shelf and Deepwater Business Units

Contractor Safety Management Plan

OE Process:
Expectations Met: Element 6: Third Party Services 6.1, 6.2

Linkages to other OE Processes: The Chevron Way

Policy 530 – Protecting People and the
Environment

Owner: Contractor Safety Leadership Team

Administrator: Contractor Safety Specialist

Document Control Revision 2.01

Issued July 26, 2005
Effective August 1, 2005

Purpose, Scope and Objectives

Purpose
This document describes how the Chevron Gulf of Mexico Business Unit and the
Deepwater Exploration and Major Capital Projects Business Unit will evaluate, select,
monitor and communicate their Health, Environment and Safety (HES) expectations to
the contractor workforce. This process will create focus and drive step change
improvement in contractor safety performance.

Scope
The area of coverage is Gulf of Mexico and Deepwater Exploration & Major Capital
Projects Business Units. This document is applicable when any contractor is being
considered for work supporting this area. This document covers how the entire
contractor workforce supporting both onshore and offshore operations and offices will
be handled.

Objectives
The objectives of this process are to communicate clear expectations and continually
improve contractor safety performance in the Gulf of Mexico.

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Procedures

Procedures Overview or Summary

The Contractor Safety Management Plan is intended to set forth the procedures
pursuant to which Chevron evaluates the HES performance of independent contractors
performing services at Chevron locations as well as the tools to provide general
guidance to our contractors regarding job safety. Contractors, however, remain
responsible for performing their day-to-day operations safely with all due regard for
people, property and the environment. Information and guidance provided by Chevron
personnel are intended to supplement, not replace, the contractors' own safety and
environmental policies and programs.

The safety of our employees and contractors is a core value at Chevron. We want
everyone who comes to a Chevron site to understand our commitment to their safety
and the environment. This program is a foundation for establishing how Chevron will
work with our contractors to achieve our goal of Incident Free Operations.

Procedures Details

Leadership Accountability
Leadership Teams

Operational Excellence Leadership Team (OELT)

• Required membership will include appropriate direct reports with significant contractor safety
exposure (e.g. drilling manager, profit center managers, etc.). The Vice President’s (VP) will
attend as needed.
• The OELT will report to the Business Unit (BU) VP’s quarterly.
• This team will meet at least quarterly to conduct required activities (list below under Leadership
Practices and Accountability).

Contractor Safety Leadership Team (CSLT)

• Made up of cross-functional management across the Business Units.
• Responsible for the Contractor Safety Management Plan.
• This team will meet monthly.
• There will be a CSLT Liaison who will participate on both the CSLT and OELT.

Leadership Practices and Accountability

Practice Details

Communicate The BU VP’s will issue an annual communication.

commitment to contractor The BU VP’s will issue a letter to core contractors annually. Include at a
safety to employees & minimum, statements on vision, expectations, and desired behaviors.
contractors

Conduct periodic • The CSLT Liaison will ensure that the OELT reviews results at the

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reviews of HES results quarterly meetings.
and activities. • Required results and activity indicators to be reported to CTNAU:
a. Workforce TRIR
Set annual targets for b. Workforce DAFWR
improvement of metrics. c. Leadership involvement
• Percent with contractor safety metrics on PMP
• Percent core contractors with active management sponsors
d. Training
• Percent CVX and Contractor leadership attendance at OE
Leadership Seminar

Hold CVX managers and • Establish contractor safety scorecard (see Attachment B for an
supervisors accountable example) for each manager/supervisor.
for contractor safety a. Listing activities and results
performance. b. Showing results of workgroup’s efforts
• Weight contractor safety scorecard results equal to company safety
results in paysetting/ranking process.

Establish and • Accountabilities will be managed consistently across the BU’s

communicate a. Contractor safety metrics are to be included in Chevron PMPs for
accountability for both all personnel that oversee contractor work or manage personnel
employees and that do.
contractors for contractor b. Contractor safety support and performance to be included in pay
safety. setting and promotion/selection criteria:
• Contractor safety program involvement
• Contractor safety leadership behaviors that are listed at this
link: https://cpln-
www1.chevrontexaco.com/corphes/oehome.nsf?OpenD
atabase&login
• Contractor incident rates
c. Contractor selection/retention to include:
• Incident rates
• Audit results
• Leadership behaviors (see leadership behaviors linked above)

Create a forum for • Each core service contractor (see Attachment C – Core Contractors)
communication between will be assigned a Management Sponsor who will follow the guidance
all service contractors and established in Attachment D – Management Sponsor Guidance.
Chevron which will • Annual recognition is established at the Contractor Awards Luncheon.
maintain an ongoing Award criteria and the process are described in Attachment E –
dialogue discuss
Annual Contractor Award Process.
concerns, improvement
opportunities, etc. • Best practice sharing sessions and annual communication of
expectations occurs at the Joint Contractor Symposium and
Contractor Engagement Meetings.
o CVX will annually review commitment to enforce 2003
Marine Debris Notice to Leasees (NTL).
• Contractor Improvement Teams are functionally broken out and meet
to discuss OE related issues. Teams are led by a CVX work owner
and have a management sponsor assigned. These teams are
autonomous and determine team meeting schedule, agenda topics

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 and membership based on guidance from the CSLT in Attachment F –
Contractor Improvement Team Charter. Team contacts and
management sponsors are in Attachment G – Contractor
Improvement Team Contacts.
A mechanism for anonymous feedback is provided through external web
site at http://upstream.chevrontexaco.com/contractorgom/

Strategic Planning

Set contractor safety targets (short & long term)

Objective Set targets for Contractor Safety improvement metrics.

Required? Yes
Key Practices Set contractor safety metrics targets (short & long term).
Responsibility BU OELT, BU CSLT
Frequency Annual
References

Set contracting strategy & schedule

Objective Identify services required and pool of available resources for next business cycle
of Capital Expense (CapEx) and Operating Expense (OpEx) projects. Create
plan to adjust as needed.
Required? Yes
Key Practices Supplier Management Organization (SMO) establishes 2 year forecast of work
load and BU needs by Product/Service Line (PSL) for primary and secondary
contractors.
Functional Groups to establish resource sharing process.
Establish a Resource Coordinator for GOM-wide efforts to manage resource
sharing.
Responsibility SMO, Functional Groups
Frequency Annual
References

Qualification and Selection

Expression of Interest Process

Objective To provide an early screen of potential contractors for project work, prior to sending
out a request for proposal, based on safety program and performance.
Required? Recommended
Key Practices Typically conducted on large capital projects or as required by legislation
When soliciting the contractor community for interest in participating in project
work, contractors are required to submit safety program and performance
data

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 The format for submitting this information is the contractor HES questionnaire,
managed by the Contractor Safety Specialist
Those contractors that fail to submit the required data in the prescribed time shall
not be placed on the bidders list
Using the HES assessment process, the BU HES and the work owner shall
decide which contractors will be approved for the bidders list
Responsibility SMO will notify contractor of requirement to fill out HES questionnaire
HES will obtain information from the contracting community
HES will conduct assessment
Frequency Conducted on an as-needed basis for project work.
References • Attachment H – Vendor Add Process

Determine Risk Assessment

Objective Determine risk of work to be performed in order to determine contractor safety

requirements required.
Required? Yes
Key Practices • Compare work to be performed to Risk Assessment Matrix.
• If contractor is determined to be “Exempt", usage of specific Contractor
Safety Program elements and Contractor Handbook is not required, but is
recommended
• If contractor is determined to NOT be “Exempt", usage of Contractor Safety
Program and Contractor Handbook is required.
• SMO will track the column letter and row number determined in the Risk
Assessment on each new vendor request to ensure consistency in risk
determination.
• SMO will monitor Exempt list at least annually to ensure that any contractors
whose status (spend, risk, etc.) has changed, are re-evaluated using the
matrix.
Responsibility • New Contract – SMO will determine if exempt
• Ongoing Re-Qualification – SMO will conduct risk assessment.
Frequency Ongoing Re-Qualification will occur at least once annually.
• Attachment I – Risk Assessment Matrix
References

Determine and Communicate HES Expectations and Requirements

Objective The BU shall establish and communicate minimum contractor criteria that describe
an acceptable level of HES performance.
Required? Yes
Key Practices • The Contractor Handbook will be made available to the contractor workforce
and will be enforced. Requirements include:
o Provide CVX contractor incident rate performance (entire contractor
TRIR, CVX specific TRIR, lost time)
o Short service employee program
o Behavior based safety program
o Job safety analysis program

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 o Root cause analysis program
o Drug and alcohol program
o Exposure hours per employee can not exceed an established
number of manhours per calendar year, as established by the CSLT.
Exception requests may be considered ad-hoc. Contractor must
submit work tickets to the Contractor Safety Specialist who will verify
data with appropriate work owner.
o Subcontractor management plan
o Training and certification programs
o Historical performance
o Management commitment
o Regulatory citations
o Industrial hygiene programs
o Self audit processes
o Environmental commitment
o Documentation of programs
o Ability of employees to read & understand English – must have a
one to one ratio – one translator to one non-English speaker.
Exemption only for foreign flag barges or rigs.
o Equipment maintenance
o Fit for duty
• Communicate to the contractors the acceptable level of HES performance
through the Contract Exhibit and Contractor Handbook.
Responsibility • Pre-Qualification – SMO through contract
• Selection – Work owner prior to work
• On-Going – HES and Management through annual communication and
meetings
Frequency • Pre-Project – implement as needed, or work from existing HES-approved list
• Annual (minimum) or “for cause" review
References • Contractor Handbook
• Attachment N – Contract HES Addendum
• Attachment Q – Drug and Alcohol Addendum

Gather and Evaluate Qualification Data

Objective To qualify a contractor to perform work, HES data shall be compiled and evaluated to
determine contractor’s suitability to perform the work for CT.

Required? Yes
Key Practices • Contractor HES information is gathered and evaluated prior to work
commencing and for on-going work in the Contractor Safety Database.
• An HES Questionnaire is used to gather HES pre-qualification/re-qualification
data on each contractor and appropriate data feeds into the Contractor Safety
Database.
• Personnel requiring HES data on contractor should refer to Contractor Safety
Database, where the complete safety questionnaire as graded by CVX is
included in the “Safety Questionnaire” section.
Responsibility HES Department, with support from Procurement and Operations, gather and
evaluate the data in the Contractor Safety Database.
Work Owner shall review HES data included in the Contractor Safety Database
first. If, upon review, additional information is required, the work owner may

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 request this data from the contractor.

Frequency Pre-Project – review Contractor Safety Database

Annual (at a minimum) or “for cause" review

References • Contractor Safety Database

• Standardized Contractor Questionnaire – Verified (SCQ-V) available through
third party service provider, ISN, at http://www.isnetworld.com

Hold Contractors Accountable for Qualification Data

Objective Hold Contractors accountable for pre-qualification data submitted.

Required? Yes
Key Practices Work with contractor to get correct data submitted in a timely manner.

If data submitted is found to be false or misleading, the 10% working relationship

will be removed and the contractor’s management will have a meeting with
CVX management to discuss. Based on feedback, functional management
will be notified to make a decision on action to be taken.

If misleading information is intentionally submitted (as discovered through an

audit), the contractor will be dropped to an F HES Rating for a specified time
frame that could include cancellation of the contract.

If the information is determined to be accidental, the 10% working relationship

portion of the HES Rating will be reinstated after 6 months. This will be noted
in the Contractor Safety Database.
Responsibility • HES will provide data/summary to functional management.
• Functional Management will jointly develop and communicate accountabilities
to contractor.
• Management Sponsor, if one if assigned, will be involved.

• For Cause as this situation is discovered.

Frequency

References

Conduct Audits and Review Past Audits

Validate qualification information and contractor’s compliance with their safety

Objective
management system.
Required? Yes
Chevron or a designated party will conduct audits on core contractors.
Each audit conducted will be two days in length – one day for paperwork review
Key Practices and management interviews and the second day for site audit.
Every effort should be made to ensure that there is consistency in the auditing
process by having the same person conduct the audits for the same

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 functional group of contractors.
If a third party auditor is used, a Chevron representative shall attend the audit
with the third party auditor.
The Chevron representative attending the audit shall review the audit guidance
and audit protocol prior to the audit and be prepared to ask the CVX specific
section of questions and take notes.
If the contractor to be audited has an assigned management sponsor, the
management sponsor should participate in the audit.
Audit protocol shall include:
o Comparison to safety questionnaire responses
o OSHA Log and Loss run report review
o Regulatory compliance of contractor’s safety management plan
o Training records to ensure attendance
o Paperwork reviews
o Management interviews
o Field audits
o Field personnel interviews
• Results shall be included in contractor’s overall HES rating.
• Contractor is responsible for closing all gaps in a timely manner. Timing,
resolution and owner of each finding will be determined and shared with
Chevron.
• The Management Sponsor will follow-up with the contractor on closure of
findings. If no Management Sponsor is assigned to the contractor audited,
the Contractor Safety Specialist will handle follow-up.

BU HES Group manages the process, on behalf of the management sponsor for
the supplier.
Contractor shall be responsible for closing all audit findings and reporting
Responsibility progress to CVX.
Management sponsor shall own resolution of audit findings, with monitoring of
progress provided by HES Group.

• Recommended – Random as deemed appropriate

• Recommended - For cause after significant incident, upon receipt of new
incident rate data, etc.
• Required for all large projects, must check for completed audit in the last
three years or must notify HES to schedule and complete audit prior to
project commencement.
Frequency • Required for “core" contractors at least every 36 months
o Prioritization of contractors to audit should consider:
HES performance
Exposure hours
Risk of job activity
Spend

Attachment J - Contractor Audit Process

References
Attachment K - Contractor Audit Protocol

Assign Contractor an HES Rating

Objective The purpose of the Contractor HES Rating is to assist GOM in evaluating
contractors to determine whether their safety programs and performance are
sufficient for GOM’s needs.

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Required? Yes
Key Practices All contractors used by GOM or contemplated for use, except those determined
to be “exempt", will be assessed and rated.

The assessment will be for GOM performance.

The contractor rating system will have five designations for specific contractors
safety programs and performance. Work Owner should follow the guidance
below when making contractor selection for work:

A – no restrictions

B – no restrictions; look for higher rating

C – pre-job meeting; mitigation plan required; management sponsor

must be assigned to use. Must document mitigation plan
agreements in Contractor Safety Database.

D – pre-job meeting; mitigation plan documented in Database;

management approval in writing; trained HES personnel on site
during work; management sponsor must be assigned to use.

F – not to be used

The HES Rating must consider:

Safety Questionnaire – 20%

Overall TRIR (12 month rolling average updated quarterly) – 15%

CVX specific TRIR (12 month rolling average updated quarterly) – 10%

HES Audits – 20%

Field Feedback (two forms) – 25%

Working Relationship – 10%

If any portion of the above is missing, the value feeds into the
questionnaire and audit equally. If audit is not complete, then
missing portions’ value feed into the questionnaire percentage.

Working Relationship Guidance (see Attachment J) should be referenced by

functional management when a contractor’s management is not
demonstrating HES commitment.

Contractors with an ‘F’ HES Rating can only be used if a variance is approved by
BU VP. This approval authority cannot be delegated down. Must follow ‘D’
guidance, if approved.

Content of the mitigation plan shall include high level and job-specific issues and

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 may include but is not limited to the following, depending on the situation:

Achievable goals with measures.

Clearly defined roles and responsibilities.

Additional HES training for employees.

Special HES training for supervisors.
Management visits to work sites.
Short Service Employee Program.
Near Miss Program.
Behavior Based Safety Program.
Additional HES supervision.
Management Plan for subcontractors.

Contractor is responsible for development of the mitigation plan with input from
the work owner and HES.

Mitigation plan will require Management Sponsor approval. If no Management

Sponsor is currently assigned, then direct supervisor/manager must approve
and sign-off on mitigation plan prior to use.

Personnel that have concerns around primary/secondary status with regard to

the assigned HES Ratings should notify SMO through a Post Job Evaluation
Form in the Contractor Safety Database.

If a contractor falls to a C or D status during the course of work being performed,

the work owner shall ensure that a meeting occurs and is documented in the
Contractor Safety Database. HES, SMO and functional management should
attend this meeting.
Responsibility • HES – assign HES Rating through Contractor Safety Database
• Work Owner – ensure that steps linked to HES Rating are followed
• Functional Management – monitor working relationship as necessary
• Work Owner, SMO – use HES Ratings in making contractor selections
Frequency • Initially for all contractors
• For cause, such as multiple incidents and performance evaluations, etc.
• Minimum annual for core contractors
• Minimum every three years for non-core contractors

References • Attachment D - Management Sponsor Guidance

• Attachment L - Working Relationship Guidance
• Attachment M – Mitigation Plan Guidance

Selection Process

Objective Ensure validated contractor safety performance, policies and management

program are key components of selection along with cost and ability.
Required? Yes

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Key Practices • Work Owner and SMO should consider HES Ratings located in the
Contractor Database in contractor selection process.
• HES Rating should be weighted more than cost or other factors.
o Base weighting on risk of work or exposure
o Where a mitigation plan is required to be in place to use a
specific contractor, give due consideration to CVX costs for
maintaining the mitigation plan.
• Projects - If work owner prefers a contractor with C or D rating versus other
available contractors with A or B ratings, consultation with all contractors’
management sponsors of contractors being considered, and written
endorsement from the work owner’s Department Head or Asset Team Leader
is required before selection is finalized.
• Approved contractor list – SMO establishes and maintains a list of approved
vendors for work owners to reference when making selections using the HES
ratings.
• On-going / for cause – Work Owner should follow the guidance below when
making contractor selection for work:
o A – no restrictions
o B – no restrictions; look for higher rating
o C – pre-job meeting and mitigation plan required. Must
document mitigation plan agreements in Contractor Safety
Database.
o D – pre-job meeting; mitigation plan documented in Database;
management approval in writing; trained HES personnel on site
during work.
o F – not to be used

Responsibility Projects - Joint decision between work owner and management, if appropriate
Approved contractor lists - Joint decision between Functional management and/or
HES & Procurement
Ongoing / For Cause – work owner – if contractor is on established approved list.
• Projects – during supplier selection
Frequency • Approved contractor list – as contract terms expire or as required
• Ongoing / For Cause – during selection
• Contractor Safety Database
References • Attachment M – Mitigation Plan Guidance

Communicate Expectations and Accountability for Work

Objective Clear contractor HES expectations are communicated to Chevron employees

and contractors with accountability for actions established.
Required? Yes
Key Practices • Clear contractor HES expectations are documented and shared with
employees and contractors through the Contractor Handbook.
• This Contractor Handbook is made available to employees and contractors
for easy reference online at
http://upstream.chevrontexaco.com/contractorgom/
• Employee and contractor accountabilities are documented and shared in the
Roles and Responsibilities matrix.

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 • Accountabilities are tracked and enforced by management for CVX
employees and by work owner and management sponsor for contractor.
• Pre-job meetings, when appropriate, to discuss expectations and
accountability
• Share expectations and accountabilities through contract negotiation
meetings and document in the contract.
• After selection for work, communicate to contractor HES expectations and
accountabilities again. Contractor Pocket Guidelines may be issued and
reviewed to help facilitate this communication. These Pocket Guidelines
may be ordered from the Reproduction Department on floor 5 of the New
Orleans office.
Responsibility • BU Management - Annual communication to contractors on standing
approved list.
• Work owner – Establish expectations & accountability upon selection and
during pre-job meeting, if appropriate.
• Management Sponsor – establish accountability for assigned contractor(s).
• Procurement – Finalize contract that includes contractor safety addendum.
Frequency Expectations and accountability should be established prior to current job.
Upon contract finalization.
Annual communication from VP.
References Contractor Pocket Guidelines

Ensure Proper Contract Language Is Included

Objective Proper contract language shall include HES expectations and GOM shall ensure
that all contractors receive and understand these expectations.
Required? Yes
Key Practices Contractor HES addendum shall be included in contract with all contractors.
Responsibility SMO – HES addendum given to contractors.
Frequency Upon contract finalization.
References Attachment N - Contract HES Addendum

Establish Real-Time Performance Monitoring

Objective Contractor HES performance should be monitored real-time to ensure that as

selections are being made, they are made with the full picture of how that
contractor is performing at that time, not just in the previous year.
Required? Yes
Key Practices The contractor will update their Safety Questionnaire at least once annually and
will update their overall TRIR and CVX specific TRIR once a quarter. These
updates are included real-time in the Contractor Safety Database as this
information is fed in nightly from the third party safety questionnaire provider.
The quarterly TRIR data must be in one month after the close of the previous
quarter.
Audits and Field Feedback are included as a form of real-time performance
monitoring in the HES Rating through the Contractor Safety Database.

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 As Field Feedback forms are submitted to the Contractor Safety Database, the
HES Rating is updated.
When audit report is completed, the Contractor Safety Database is loaded with
the findings.
Responsibility Contractors to supply data to HES Group.
HES Group monitors the Contractor Safety Database for successful loading of
data and provides info to appropriate parties (e.g. Management Sponsors,
work owners)
Annual for entire safety questionnaire.
Quarterly for incident rate information.
Frequency
Ongoing to monitor data.

Contractor Safety Database

References
Safety Questionnaire (SCQ-V) provided online with ISNetworld at
http://www.isnetworld.com

Remove Contractors from Approved Vendor List As Needed

Objective Contractors who have demonstrated a low commitment to HES and poor
performance should be considered for removal from the SMO approved vendor
list.
Required? Yes
Key Practices Approved vendor list is reviewed by SMO to determine if certain contractors
should remain on the list. Criteria considered include:
HES Rating
Frequency of use
Spend
Length of pending status
Mergers/Acquisitions
Contractor must follow the Add Vendor Process to get back on the list.
Removal is applied at a Business Unit level.
Responsibility SMO will recommend removal to Functional Management based on experience or
assessment.
Functional Management will make final decision on removing contractor from the
list.
• Quarterly – SMO to review suppliers rated D or lower
Frequency • Annually – SMO to review suppliers based on spend, use, HES Rating,
pending status
• Attachment O - Vendor Reduction and Removal Process
References
• Attachment H - Vendor Add Process

Create Recognition or Incentives (if desired)

Objective Have a consistent BU approach to recognition and incentives. Many contractors

have complaints that they perform work for one work owner who provides a
substantial incentive where another work owner may not. This is confusing and
misleading to the contractor community.

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Required? Yes
Key Practices Work Owners and management should follow consistent framework/approach in
implementing recognition/incentives for contractor work to be completed.
Functional groups should have consistent application across their group.
Recognition is defined as a monetary amount, or tangible/intangible offering that
is not promised before the job, but is provided at the successful completion of
the job as determined by the work owner.
Tangible, i.e., gift, cap, shirt, letter to file, without going through a formal
review process.
Intangible, i.e., "thank you" for a job well done, a letter to a co-worker's
Team Leader stating how valuable his or her efforts were, giving
credit where credit is due, acknowledging someone’s contribution at a
meeting.
If recognition is to be used, the below guidance should be followed:
Should focus on recognition for field level, and not office management
Should be established for safe behaviors, and not for metrics (i.e., zero
incidents). Safe behaviors could include:
Quality observations completed
Quality JSA’s completed
Attendance at safety meetings
Management field visits
HES personnel field visits
Incident reporting (including near misses)
SSE reporting
Safety walk-throughs
If using metrics, should ensure alignment with current BU goals.
Be aware that verbal recognition is received differently by different
people. Be sensitive to those people that are uncomfortable receiving
public recognition.
Should ensure that recognition is given in a timely manner to have the
effect desired and make it personal.
Incentive is defined as a monetary amount or trinket identified prior to work
commencing to gain improved performance. Consideration should be taken
with incentives because it may discourage reporting and may become viewed
as entitlements.
If incentives are to be used, the below guidance should be followed:
When established, and before notifying the contractor, incentives go to
functional PDC for approval.
Incentives should be established for safe behaviors, and not for metrics
(i.e., zero incidents)
If using metrics, should ensure alignment with current BU goals
Consider avoiding incentives linked to time to perform work, since this
could speed the crew up and increase incident potential
May include a company-wide component, wherein enough profit is put “at
risk” to get the attention of the company.
May include an individual component, wherein individual awards are
given frequently to keep the attention of the individuals.
Should follow the monetary guidance provided by HR.
Work Owner should follow up to ensure that field level receives recognition or
incentive from contracting company at completion of work.
If any individual receives more than $40 (gross) per quarter, the total amount of
the award, not just the $40, is taxable.
Responsibility Work Owner / Management – determine recognition/incentive to award
Frequency At the discretion of the work owner and/or management.

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References • HR Monetary Guidance - http://hr.Chevron.com/northamerica/us/programs-
policies/ra/administration.asp
• HR Recognition and Award link:
http://hr.Chevron.com/northamerica/us/programs-
policies/ra/administration.asp

Create Subcontracting Expectations

Objective Where contractors use subcontractors, clearly define expectations for CVX,
contractors, and subcontractors.
Required? Yes
Key Practices • Primary contractors will be held accountable for their subcontractors and
ensure coordinated safety processes are used on location.
o For ongoing work, contractor is required to notify Chevron work
owner when contractor will be utilizing subcontractors.
o For project proposals, contractors are required to submit
subcontracting plan – Including:
ƒ what products & services will be subcontracted
ƒ selection criteria to be used to select sub-contractors
ƒ plans to ensure HES performance from sub-contractors
• Language governing CVX expectations with respect to the utilization of
subcontractors is included in contract HES addendum.

Responsibility Work Owner – hold contractor accountable for notifying CVX if using a
subcontractor

Work Owner – for projects, hold contractor accountable for submitting a

subcontracting plan
On-going – as work is being planned
Frequency
Project – as reviewing bids for work
References Attachment N – Contract HES Addendum

Emergency Contractor Usage

Objective To use a contractor not on the Approved Vendor list, for emergency work.
Required? Recommended
Key Practices Determine if personnel or the environment is endangered or if significant rig or
production downtime is involved.
Utilize emergency contractor usage flowchart.
Responsibility Work owner, project coordinator.
Frequency As needed.
References Attachment P – Emergency Contractor Usage Flowchart

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Pre-Job Planning and Work-in-Progress
Pre-Job Meeting

Objective The Pre-Job meeting provides the opportunity for the work owner and
management to reinforce and share their commitment to IFO and to set the HES
expectations for the job. It also is the time to review the overall project scope and
the key HES processes that will be utilized.
Required? Yes

A pre-job (pre-mob) meeting is required whenever jobs are:

significant in nature; e.g., large construction projects, painting and blasting

projects, the use of explosives, confined space entry work, rig mobilizations,
coil tubing, radiation related work, etc., or

pose special hazards; e.g., hydrogen sulfide gas, working from heights, multiple
contractors are involved, hazardous materials are involved, etc. (These lists
are not all-inclusive and other projects not listed may need a pre-job
meeting.)
Key Practices Should address the following at minimum:

• IFO Commitment and HES Requirements

• Scope of Work
• Logistics
• Communications between parties
• Review of known hazards

The following topics should be covered, if applicable, during the pre-job meeting:

1. IFO Commitment and Stop Work Authority/Responsibility

2. Operational Excellence Tenets
3. Management/work owner Personal Commitment
4. Incident and Near-Miss reporting requirements
5. Root Cause Analysis
6. Post-job evaluations
7. Work In Progress field reviews
8. Job Safety Analysis
9. Behavior Based Safety Observations
10. Emergency Response
11. Hazard Communication Program
12. Training Documentation on all employees
13. SSE Policy
14. Personal Protective Equipment:
i. Eye and face protection
ii. Hard hats and hard toe footwear
iii. Hearing protection
iv. Specialty items (gloves, respirators, goggles, etc.)
15. Work Permit Requirements
16. Lock Out/Tag Out
17. Hot Work
18. Confined Space Entry

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 19. Drug and Alcohol Program
20. Management Support and Commitment
21. Smoking Policy
22. Fall Protection Requirements / Rescue Capabilities
23. Crane Operation Requirements
24. Back Safety / Lifting Policy
25. Waste Handling Plan
26. Housekeeping
27. Equipment Inspections
28. Subcontractors
29. Safety Meeting Requirements
30. Contractor Handbook / Pocket Guidelines
31. Trenching/excavation
32. Additional subjects for drilling, workover and completions:
i. Emergency Evacuation Plans (EEP's)
ii. Well Fluids--Novadrill, Calcium Chloride, Zinc
Bromide, etc.
iii. Rig Medics – capabilities
iv. Rig Crew Experience Levels

Responsibility The Pre-Job Meeting shall be coordinated by the work owner with support from
the HES group as needed. Management should be present to show commitment
and interact with the contractors.
Frequency Prior to “required" jobs.
References

Project Safety Plan

Objective All large, multi-contractor jobs and other jobs that are unique or carry significant
HES risk as determined by the Work owner or Decision Executive will be required
to develop a Project Safety Plan. The Project Safety Plan will set the HES
expectations for the job, describe the key processes to be utilized during the job
and assign responsibilities.
Required? Yes, in some cases. Determined by Work owner or Decision Executive.
Key Practices • Template Project Safety Plan should be used as a starting point as it includes
all required elements.
• The plan will be approved by upper management in each company involved to
ensure that expectations are clear and agreed upon.
• The key practices may change and additional practices may be added
depending on job type and associated risks. A description of the elements
follows in the plan.
• This includes the Material Handling Plan and Waste Management Plan, as laid
out in the template attached.

Responsibility The Project Safety Plan will be developed by the Work owner/Coordinator along
with his/her equivalents at the contractor companies. Consideration shall be
given to the sub contractors and their role in the plan.

Frequency For each “required" job prior to work commencing.

17
References Attachment R – Project Safety Plan Template

Hazard Identification

Objective All large, multi-contractor jobs and other jobs that are unique or carry significant
HES risk as determined by the Work owner or Decision Executive will be
required to conduct a Hazard Identification Analysis session. The session will
identify potential HES issues and develop mitigations to prevent incidents. A
cross section of employees and contractors should be present to cover the entire
operational perspective. Technical experts should also be present for special
issues.
Required? Yes, in some cases. Determined by Work owner or Decision Executive.
Key Practices Project overview
Review of key steps
Identification of hazards
Assign risk/impact rating
Develop elimination/mitigation plans
Assign action items
Responsibility The work owner will be responsible for ensuring that the Hazard Identification
session occurs. The work owner will also ensure that the mitigations developed
are documented and closed out prior to beginning the work.
Frequency For each “required" job prior to work commencing.
References

Orientations

Objective Familiarize contractor’s employees with general CVX expectations for safe
working practices.
Required? Yes, required and signoff on understanding is recommended.
Key Practices OE Tenets, including Stop Work Authority/Responsibility
Behavior Based Safety process
Harassment Policies
General & Site Specific Hazards
Emergency Equipment
Emergency Response
Business Unit Contractor Safety Plan
Incident/Illness reporting
Personal Protective Equipment
Key Safety Processes
Responsibility Operations Supervisor or Drilling/Workover Representative. May be performed by
others, such as Field Compliance Specialist or Contractor Supervisor/Safety Rep.
Frequency Prior to arrival or upon arrival on location. Repeat annually for regular contractors.
References

18
Training Validation

Objective Training shall be validated for all contractors prior to performing work. Work
agreements, contracts, and safety questionnaires shall include prescriptive
minimum training requirements.
Required? Yes
Key Practices • Expectations for all contractors
o Prescriptive minimums as established by SafeGulf (to be
implemented in January 1, 2006)
o Job specific as established by regulatory requirements
o Fit for duty process that includes pre-employment physicals
• Contract Representative training will include:
o Introductory Course upon hire
o Annual Course to address new issues, cover new requirements
and emphasis management and HES philosophies
• Tracking mechanism (to be implemented in 2006)
o Contractors will have an bar code card with photo identification
that indicates minimum training accomplished per SafeGulf
o This card will be swiped before leaving shorebase to validate
training and identification.
Responsibility Shorebases will handle validation of identity and minimum training.
Work Owner will validate Contract Representative training.

• During the on-site orientation for each employee

Frequency • Ongoing process for new employees and annual process for regular
employees
References

Short Service Employee (SSE) Policy

Objective To ensure that contract short service employees are identified, appropriately
supervised, trained and managed in order to prevent accidents such as personal
injury, injury to others, environmental damage or property damage.
Required? Yes
Key Practices • SSE Definition - Any contractor personnel with less than 6 months experience
in the same job type or with his/her present employer.
• Crew Makeup
o Single person crew can not be an SSE.
o Crew sizes of less than five shall have no more than one SSE.
o Crews that have more than 20 percent SSE personnel shall only be
permitted with written Variance Form, which serves as a mitigation
plan, by the appropriate Manager or Supervisor.
• Notification – The proposed crew make-up must be outlined in the Short
Service Employee Form. Prior to the job mobilization, contractors will submit
the completed SSE Form to the project coordinator, contractor contact or on-
site supervisor for all jobs containing SSE personnel If an SSE arrives on
operator property for whom a SSE form has not submitted, operator
management may elect to send the SSE back to contractor’s facility at the
contractor’s expense. Operator work owner or person in charge will determine
approval status and retain the original form in project files.

19
 • Identification – SSE personnel shall be visibly identified with a hi-vis orange
hard hat.
• SSE Monitoring – Contractors shall monitor its employees, including SSE
personnel, for HES awareness. If, at the end of the six-month period, the SSE
has worked safely, adhered to HES policies and has no recordable incident
attributable to him/her, the SSE identifier may be removed at the contractor’s
discretion. Contractor shall require any employee that does not complete the
six-month period recordable free to get operator approval in writing prior to
returning to operator property.
• Mentoring Process – Contractor must have in place some form of mentoring
process, acceptable to the operator, designed to provide guidance and
development for SSE personnel. A mentor can only be assigned one SSE per
crew and the mentor must be onsite with the SSE to be able to monitor the
SSE.
• Subcontractors – Operator contractors will manage their sub-contractors in
alignment with this process.
• NORM Areas – No SSE’s are allowed to work within designated NORM work
areas.
Responsibility The work owner communicates the SSE policy and expectations at the pre-job
meeting.

The Contractor submits the proposed crew makeup and SSE form(s) to the CVX
On-site Supervisor for approval.

The CVX On-site Representative validates crew makeup and experience level.

CVX Manager approves SSE Variance Form.

Continuous monitoring, forms must be submitted prior to commencing work and
Frequency
when changes occur thereafter.
Attachment S – Short Service Employee Form
References
Attachment T – SSE Variance Form

Material Handling Plan

Objective A Material Handling Plan is recommended for all jobs. A Material Handling Plan
should describe the project objective, the manpower, and the resources required
to complete the project and any HES requirements for a safe operation, related to
material handling.
Required? Recommended
Key Practices This is covered in Project Safety Plan template attached.
Rigging/Transportation
Project objective(s).
Manpower planning, persons on board, duration.
Routes for Entry and Exit
Reference Documents
Material Safety Data Sheets
Material order list.
Drawings and other reference documents (maps).
Project Coordination
Defines roles and responsibilities of personnel involved in the project,

20
 such as; Operations, CVX On-site Rep, Key Contractors, and
Engineers.
Project Procedures
HES expectation of Company and Contractors. This may include
Simultaneous operations, Overhead Power Line Avoidance (if
applicable), Heavy Lift practices, etc.
Contractors’ safety responsibilities.
PPE requirements
Training validation/Orientation/Certifications
Work Task
JSA elements and perceived hazards for each step along with
mitigations for those hazards. The appropriate personnel should
initial each task after completion.
Responsibility The Work owner/CVX Supervisor should coordinate the Material Handling Plan
with the key Contractor.
Material Handling Plans should be reviewed by the CVX and Contractor
Supervisor on the project prior to mobilization of the material for the job.
Frequency Prior to job start-up.
References Attachment R – Project Safety Plan Template

Waste Handling Plan

Objective The Waste Handling Plan should describe the safe handling and disposal of all
generated waste and the resources required to complete the project. The
specifics of a Waste Handling Plan are recommended to be developed at the
Business Unit level and should be consistent with the Business Unit Waste
Management Plan.
Required? Recommended
Key Practices • This is covered in the Project Safety Plan Template attached.
• Procedures
• HES expectation of Company and Contractors.
• Training validation/ HAZWOPER
• PPE requirements
• Orientation
• Certifications
• Reference Documents
• Material Safety Data Sheets
• Work Task
• JSA elements and perceived hazards for each step along with mitigations for
those hazards. The appropriate personnel should initial each task after
completion.
Responsibility • The Work owner/CVX Rep should coordinate the Waste Handling Plan with the
key Contractor.
• Waste Handling Plans should be reviewed by the CVX and Contractor Rep on
the project prior to implementation for the job.
Frequency Prior to job start-up.
References Attachment R – Project Safety Plan Template

21
Detailed Work Plan

Objective The Detailed Work Plan should describe the project objective, the manpower, and
the resources required to complete the project.
Yes, in some cases. A Detailed Work Plan is required for large, multi-contractor
Required?
jobs, and recommended for less complex jobs.
Key Practices • Elements include:
o Job Scope
o Project objective(s)
ƒ Manpower planning, persons on board, duration
o Reference Documents
o Project execution table and signoff sheet
o Project team contact list
o Material order list
o Drawings and other reference documents
o Project Coordination
o Defines roles and responsibilities of personnel involved in the project,
such as; Operations, CT On-site Rep, Key Contractors, and
Engineers
o Project Procedures
o HES expectation of Company and Contractors. This may include Hot
work procedures, SIMOPs, NORM, Heavy Lift practices, etc.
o Contractors’ safety responsibilities
o Work Task
o Project execution procedure at the “macro" scale – not intended to
substitute for detail execution and SIMOP Plans.
o JSA elements and perceived hazards for each step along with
mitigations for those hazards. The appropriate personnel should initial
each task after completion.
• Detailed work plans shall be reviewed by the operations representative on the
project, and transmitted to the field with sufficient time for review and
approval.
• The on-site representative and operations shall review and approve the work
plan prior to mobilization of the project.

Responsibility The Work Owner shall coordinate the Detail Work Plan with the key Contractors.
Frequency Prior to and during the project work.
References • Work Detail Plan on Deepwater web site
(http://gomdw-ctnau.chevrontexaco.com/)
• Deepwater Project Expectations and Guidelines

Pre-Tour / Tailgate Safety Meetings

Objective To describe the work and the HES risks associated with doing the work.
Required? Yes
Key Practices See the Pre-Tour checklist in the References section below.
Responsibility On-Site Supervisor/Coordinator (CVX or Contractor lead).

22
 At job start up, shift change, scope change, new employee (SSE) on-site, as
Frequency
conditions/situation change.
References Attachment U – Pre-Tour/Tailgate Checklist

Near Miss and Incident Reporting

Objective All jobs will have a reporting process for near misses and incidents.
Required? Yes
Key Practices The process will include local management reporting for Chevron and all
contractors.

The plan will also refer to the local BU, CTNAU and CVX Corporate reporting
policies.

Contractor owners/senior management to communicate with the BU VP within 24

hours of a DAFW incident or a significant environmental incident. A meeting
will be set up as soon as reasonably possible (within 72 hours) to address the
following issues:

Incident overview

Follow-up plans

Similar incidents

Behavior based observation trends related to incident

Training

Audit/field review processes

Feedback to Chevron on our behaviors and actions

Other items as needed

Some of the listed items may require an additional meeting following the
completion of the RCA.

SiteSafe will be used to track all incidents and near misses.

Responsibility The work owner will document the process along with each contractor and share
the roles and responsibilities with all involved. The plan will be shared at the
pre-job meeting and reinforced during the orientation and occasionally
throughout the job.

In the case of a DAFW incident or a significant environmental incident the work

owner will ensure that a meeting is set up between the BU VP and the
contractor owners/senior management.
Frequency Process in place for all jobs.
References

23
Behavior Based Safety Program

Objective Require all contractors to develop their own and actively participate in that
Behavior Based Safety (BBS) program.
Required? Yes
Key Practices All contract companies are required to have their own BBS program.
At a minimum, all field and shop personnel (if applicable) are expected to have an
active role and participate in the program.
The observation program is for everyone. It is critical to promote an environment
that encourages CVX employees to be observed by contractor employees.
Crew actively participates in observations and shares 1-2 observations at daily
safety meeting.
Establish a process to track contractor BBS activity level.
Contractors are expected to analyze observation data, identify “at risk" trends and
build action plans.
Contractors are expected to publish BBS data.
Best practices from CVX and contractors are to be posted on external contractor
web site.
Accountability - Evaluation of an effective BBS program as part of the HES Audit
will impact contractor rating.
Responsibility • The work owner and contractor supervisor are to communicate BBS
expectations at the pre-job meeting.
• The on-site supervisor reviews expectations at on-site orientation.
• The on-site supervisor validates crews are meeting expectations.
• The work owner communicates BBS activity with all project updates.
• The contractor communicates action plans to CVX managers.
Frequency During all on-site activities.
References • Contractor Handbook

Job Safety Analysis

Objective The objective of a Job Safety Analysis (JSA) is to systematically review high risk
or frequently performed tasks to identify and mitigate safety hazards before the
tasks commence. The objective of the JSA is to analyze potential hazards
associated with a specific task. The JSA is a behavior tool used to identify and
minimize risk associated with routine, non-routine and high risk job tasks.

Job Safety Analysis is a structured approach for identifying potential hazards in a

job and devising corrective steps. Since it considers actions (behaviors) as well as
physical and environmental conditions, it is a good way to increase safety
awareness and achieve sustainable improvements in safety performance.
Required? Yes
Key Practices All Contractors who perform work for Chevron will participate in a Job Safety
Analysis (JSA) Process.
All JSA’s will include five phases: (1) selecting the job; (2) forming the JSA team;
(3) breaking down the job into steps; (4) identifying potential hazards; and (5)
developing solutions.

24
 Key elements can be included in safety checklists, pre-job briefings, safety
observations, and as safety meeting topics.
Responsibility On-site representative (CVX or contractor) shall ensure that the JSA process is
being utilized. All persons involved in the task shall review the JSA in the pre-job
meeting and when the scope of work changes.
Frequency Prior to each job or task or when scope or situation changes.
References • Contractor Handbook

On-Site Safety Monitoring

Objective All large, multi-contractor jobs and other jobs that are unique or carry significant
HES risk as determined by the work owner should consider the use of on-site
safety monitoring.
Required? Required for D HES Rated Contractors, Recommended for others as needed.
Key Practices The dedicated monitors provide additional focus and can monitor the
implementation of the HES processes for the project. The observers can also
provide on site training on the various processes. The roles and responsibilities
of the observers should be clearly described and widely shared. Some example
roles and responsibilities are shown below.
• Coordinate tracking and sharing of observations
• Mentor others in making observations
• Audit HES processes
• Assist in pre-tour meetings
• Assist in JSA development
• Participate in RCA’s
• Assists in on site orientations
• Verify that SSE’s are receiving mentoring
Responsibility • The work owner will determine the need for additional observers and will agree
on and share the roles and responsibilities with all involved.
• Jobs utilizing contractors with a ‘D’ HES assessment rating are required to
have on-site monitors.
Frequency As determined by the work owner.
References Attachment V - HES Representative Guidance

Field Reviews

Objective Work-in-progress Field Reviews shall be performed on contractors to ensure

safety compliance objectives are met. The contractor shall have an internal
process to do on-site field reviews which includes a method to share the
information with Chevron. The field reviews will provide additional information for
post-job evaluations and provide an opportunity to monitor the implementation of
the HES processes for the project. The roles and responsibilities of the person
performing the field reviews should be clearly described and widely shared.
Required? Yes
Key Practices Field Reviews done on On-Site Inspection Form in the Contractor Safety
Database will be performed on 10% safety-sensitive contractors annually.
The Contractor Safety Database will facilitate reporting on the findings to CVX

25
 responsible parties, such as HES representative, work owner, or management
sponsor
Contractor has internal process (clearly defined in pre-qualification and selection)
that includes a checklist for field reviews.
Person in Charge must review and sign off on all Contractor self-reviews on CVX
premises.
The On-Site Inspection Form is worth 15% of the contractor’s HES Rating.
All forms are tracked in the Contractor Safety Database.
The CVX representative that fills out the form must provide feedback to
contractor in the field.
Responsibility Work owner and On-site Supervisor (CT and contractor) must review all forms
submitted during their job or project.

Contractor must fill out own form when working on CVX premises and get it
reviewed and signed off by a CVX rep.
Frequency At a minimum, 10% of safety sensitive contractors working on CVX premises.
References Contractor Safety Database – On-Site Inspection Checklist

Management Visits

Objective To show both CVX and contractors Management commitment to safety and to
keep Business Unit’s Contractor Safety Leadership Team grounded on where
each area is in deployment of the Business Unit’s Contractor Safety Management
Plan.
Required? Yes
Key Practices Should be included in planning of large jobs.
Will occur in both large and small jobs.
Management should come with a safety message
Can be unscheduled/impromptu
Should be asking “show me your worst"
Plan some visits to include Contractor Management
Responsibility VP, BU OELT, Contractor Safety Leadership Team, Contractor Management, and
work owners.
Frequency 4 Times per year minimum.
References

Emergency Response Plan

Objective All large projects as determined by the work owner shall develop an Emergency
Response Plan. The plan will describe how all parties involved in the job will
behave during an emergency event. The plan will align with the local Emergency
Response Plan (ERP) but will also identify contacts and processes for each
contractor.
Required? Yes
Key Practices • This is included in the Project Safety Plan template attached.
• Description or reference to local facility ERP.
• Identify Person in Charge for an emergency event.
• Required drills to test effectiveness of the plan.

26
 • Identify key contacts for each contractor.
• Share local process for handling medical situations with each contractor.
• For emergency situations, injured will be flown to the nearest medical facility.
• For non-emergency situations, contractors will meet their employees at the
shorebase and transport them to the medical facility of their choice.
• Plan for communication of ERP to all involved.
• Identify required emergency response training and resources needed.
Responsibility The work owner will develop the plan along with each contractor and share the
roles and responsibilities with all involved.
Frequency The plan will be shared at the pre-job meeting and at the on-site orientation.
References Attachment R – Project Safety Plan Template

Drug and Alcohol Monitoring

Objective Contractors and their subcontractors shall have an active Drug and Alcohol
Program for DOT and safety sensitive positions pursuant to the Chevron
contract.
Required? Yes
Key Practices • For handling Drug & Alcohol reasonable cause testing of contractors,
contact:
o GOM Drug & Alcohol Program Coordinator Beth Surmik-
Fountain:
(504) 592-6942 - Office

o Alternate Contacts:
HR Supervisor Mary Beth Drichta - (504) 592-6941 - Office
or
HR Manager Marc Anderson - (504) 592-6370 - Office

• In the event none of the above referenced are available, contact a Business
Unit Manager or Leadership Team level Manager for guidance.
• The process for handling contraband searches is to contact:
o Corporate Security, Robert Baggs, - 925-842-7778 - Control
Room, San Ramon (24/7)
o Alternate Numbers:
504-214-0376 (Cell)
(504) 592-6731 (Office)

Responsibility • Work owner/On-site Supervisor (Chevron & Contractor) conducts probable

cause/ reasonable suspicion testing.
Frequency When deemed appropriate or upon suspicion.
References • Human Resources GOM
http://nor-ctnau.chevrontexaco.com/hr/policies.html
• GOM Drug & Alcohol Process
http://laf-
ctnau.chevrontexaco.com/manuals_gom/safeoperations/employeehealt
h-drugalcohol.htm
• Attachment Q – Drug and Alcohol Addendum

27
Root Cause Analysis

Objective All Contractors shall utilize a Root Cause Analysis (RCA) Process to find causal
factors and create actions to mitigate future risk. An RCA will be conducted for
significant events or near misses in which incidents of Injury, Spill, major loss of
equipment, etc. occurs. The focus of this exercise will be to identify causes not to
assign blame.
Required? Yes
Key Practices • There may be joint CVX & Contractor participation in RCA’s involving
contractor incidents.
o Consult with legal prior to any involvement and determine if legal
charter is necessary.
o Create roles and responsibilities matrix
• Triggers at BU level that will require utilization of an RCA as established in
the GOM RCA Process.
• Results and action plans will be mutually agreed to and shared.
• Require management review/participation for certain incident severity /
types with Feedback and Follow up.
• All management and participants in the process must complete interactive
training prior to participating on or reviewing an RCA for quality.
• Identify OE tenet issues
• Reinforce in action plan
• RCA final product will be assessed for quality (solid root causes actually
identified) by the process owner
• SiteSafe will be used to ensure final closure is reached on all action items
that result from the RCA.
Responsibility Initiation of an RCA will be jointly coordinated by BU Management, work owner,
Field Supervisor, HES, Contractor, etc., as appropriate. Maintain final product in
SiteSafe. CSLT and/or Mgmt will administer consequences, as appropriate, for
failure to complete actions.
Frequency RCA conducted on an as needed basis.
References • Root Cause Analysis Process

28
Post-Job

Post Job Evaluation

Objective This data is viewed as critical to successfully track, rate and manage continuous
improvement of our contractor’s performance.
Required? Yes, required for 25% of contractors on projects, and recommended for 35 to 50
percent of small jobs.
Key Practices • Job evaluations should measure key performance areas and generally
assess contractors’ knowledge, application and results in:
o JSAs
o SSE Policy Compliance
o HES Program and Policy Compliance
o BBS participation, Management involvement, etc.
o Overall Contractor HES Job Performance Results (Accidents,
Fires, Spills, Illnesses, INCS, etc.)
• The Post Job Evaluation Form resides in the Contractor Safety Database:
o Key performance data / performance feedback ratings are
captured
o Data will be available to the user community
• Accounts for 10% of the contractor’s HES Rating.
• Management Sponsors and work owners, as appropriate, can set up profile in
Contractor Safety Database to receive copies of these forms as they are
submitted.
• Contractor will receive an automatic copy of the job evaluation via email upon
submittal.

Responsibility • On-site work owner (CVX Representative, Contract supervisor, responsible

employee) will complete performance evaluations and monitor performance
of their contractors.
• Contractor Safety Database will handle data management and distribution for
this information.
• Work owners will utilize trend information in selection of contractors for future
jobs and in creation of Pre-Job Meeting materials.
• Management Sponsors, Procurement & HES will utilize performance trend
information to provide feedback to contractor and manage expectations for
future improvement.
• Contractor Safety Representative will track contractors with feedback forms
completed in the Contractor Safety Database, the Goal is to increase the
number of contractors with feedback forms by 10% annually.

Frequency At the completion of the project or job.

References Contractor Safety Database (Post Job Evaluation Form)

29
Best Practices and Lessons Learned

Objective Capture and share HES Best Practices and Lessons Learned.

Documentation of Best Practices and Lessons Learned is required for large

Required? projects and recommended for less complex jobs.
• IF Report (lessons learned report) shall be created for all DAFW and
Key Practices Restricted Duty incidents.
• IF Reports will be posted on external contractor web site.
• Contractors can submit lessons learned reports on external contractor web
site using a submittal form.
• All lessons learned reports will go through a legal review prior to posting.
• Best practices established at the completion of the project that are
appropriate to share with the contractor community will be posted on the
external contractor web site.
• Consider doing a Project Safety Plan review at the same time.

The work owner and contractor supervisor are to coordinate and capture Best
Responsibility Practices and Lessons Learned.

Frequency At the completion of the project.

• IF Reports web site

References https://cpln-
www1.chevrontexaco.com/corphes/oehome.nsf?OpenDatabase&login

RCA Action Item Follow-up

Objective Before the close of the job or project, all RCA’s action items be reviewed to
ensure that the action items are completed or assigned to an owner.
Required? Yes
Key Practices • SiteSafe will be used to maintain an action item tracking database to track all
RCA action items to completion. Action items assigned to a contractor will be
monitored by the work owner to ensure completion.
• SiteSafe will be used to share RCA results so they can be incorporated into
planning for future jobs.
• SiteSafe has set time frames to remind the action item owner to close the
action item.

Responsibility • Contractor-owned RCA action item follow-up will be the responsibility of the
work owner.
• The work owner will be responsible to ensure that the action items for all
RCA’s associated with his or her job are completed.
• SiteSafe administrator is responsible for the tracking system and to provide
status updates on a regular basis.
• CSLT and management will administer consequences for failure to complete
actions.

Frequency Continuously monitor, and at the completion of the project.

30
References

Project Safety Plan Lookback

Objective A project safety plan lookback is intended to review gaps and opportunities to
improve the Project Safety Plan (PSP) after a job has been completed. Include in
the Best Practices or Lessons Learned review.
Required? Recommended
Key Practices • Utilize content in Project Safety Plan to assess level of success of each
component in the plan.
• Identify gaps in PSP.
• Build action plan to improve future project results.
• Conduct meeting to review results with company and contractor
management.
• Recommend that this be added to the Decision Analysis-4 or document or
CPDEP Phase 5.

Responsibility Work owner and Contractor Supervisor coordinate the PSP lookback.
Frequency Within two to three weeks after job or project is completed.
References Attachment R – Project Safety Plan Template

Resources, Roles and Responsibilities

Management Sponsors
Superintendents, & Team

OE Leadership Team
On-Site Supervisors

Leadership Team
Contractor Safety

Contractor Safety
Mgrs, Supervisors,
Vice Presidents

Work Owners

Specialists
Leaders

SMO

Attend OELT meetings, as

needed.
Report to VP’s quarterly.
Meet at least quarterly and
review contractor safety results.
Issue annual communication to
employees and contractors
regarding contractor safety
commitment.
Issue annual letter to core
contractors.
Establish contractor safety
metrics or scorecard for PMP, as
required.
Follow management sponsor

31
guidance document.
Set contractor safety targets.
Establish 2 year forecast of work
load and BU contractor needs.
Notify contractor to fill out HES
questionnaire.
Obtain HES information on
contractors and assign HES
Rating.

Management Sponsors
Superintendents, & Team

OE Leadership Team
On-Site Supervisors

Leadership Team
Contractor Safety

Contractor Safety
Mgrs, Supervisors,
Vice Presidents

Work Owners

Specialists
Leaders

SMO
Perform Risk Assessment on
contractors and determine if
exempt from program
Communicate HES expectations
to contractors.
Review Contractor Safety
Database for HES Rating prior to
selection.
Provide details to management if
contractor provides misleading
data.
Review details around misleading
data and make decision on
action.
Manage audit process.
Monitor closing of audit findings.
Ensure that all steps associated
with the HES Rating are taken.
Monitor 10% working relationship
Approve D contractors for
ongoing work, or C&D
contractors for project/bidding
work, as needed
Make determination on F
contractors requested for use,
with variance.
Ensure that contract includes
HES and D&A addendums.
Monitor and maintain Contractor
Safety Database to ensure
quality data.
Recommend removal of
contractors from approved list.

32
Make determination on removal
of contractors from approved list
following removal process.
Make determination on
recognition vs. incentives to use.
Make determination on whether
incentives can be used, upon
request.
Hold contractors accountable for
notification of subcontractor use
Hold contractors accountable for
submittal of subcontracting plan
for project work.
Follow emergency contractor
usage flowchart in emergencies.

Management Sponsors

OE Leadership Team
Managers, Supervisors,

On-Site Supervisors
Superintendents, and

Leadership Team
Contractor Safety

Contractor Safety
Vice Presidents

Work Owners
Team Leaders

Specialists
SMO
Coordinate pre-job meeting,
where required
Develop Project Safety Plan,
where required
Ensure hazard identification
exercise occurs, where required
Lead on-site orientation for
contractors, or ensure that this is
handled by a designee
Validate Contract Rep training
has been completed prior to work
Communicate SSE Policy and
validate compliance.
Make determination on SSE
Variances, as requested
Develop Detailed Work Plan,
where required
Ensure Pre-Tour/Tailgate Safety
Meetings occur, as appropriate
Ensure that contractors are
familiar with incident reporting
requirements.
Meet with contractor
management if a DAFW incident
occurs.
Communicate BBS requirements
and validate compliance.
Ensure that JSA process is used.

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Ensure onsite safety monitoring
occurs, if required
Review contractor filled out Field
Review forms, as requested
Fill out On-Site Inspection form
for 10% of safety sensitive
contractors
Make at least 4 visits offshore a
year.
Ensure that emergency response
plan details are included in
Project Safety Plan.
Request drug or alcohol
screening or searches, if
suspicious
Review RCA report for quality.
Complete Post Job Evaluation on
25% of contractors on projects.

Management Sponsors

OE Leadership Team
Managers, Supervisors,

On-Site Supervisors
Superintendents, and

Leadership Team
Contractor Safety

Contractor Safety
Vice Presidents

Work Owners
Team Leaders

Specialists
SMO

Reference the Contractor Safety

Database field feedback and
gaps prior to making contractor
selections
Reference Contractor Safety
Database field feedback and
gaps to provide feedback to
contractors
Develop and report lessons
learned and best practices on
web site, as required.
Ensure closure of contractor RCA
action items.
Review CSMP and Contractor
Handbook for gaps and
improvement needs annually
Ensure that contractors have
access to Contractor Handbook
and Pocket Guidelines.
Address any contractor questions
and resolution regarding HES
Ratings.
Update CSMP and Contractor
Handbook as requested revisions
are submitted.

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Schedule and coordinate Annual
Contractor Meetings and Award
luncheon.
Submit nominations for contractor
awards.
Select contractor award winners.
Maintain contractor internal and
external web sites.
Host and participate in annual
contractor meetings and award
luncheon.
Support Contractor Improvement
Teams to ensure success.
Facilitate and lead CSLT
meetings.
Support management sponsors,
as requested.
Ensure that a meeting is set with
the VP and contractor
management if a DAFW case or
serious environmental incident
occurs.

Competence, Necessary Skills, and Training

Management Sponsors

OE Leadership Team
Managers, Supervisors,

On-Site Supervisors
Superintendents, and

Leadership Team
Contractor Safety

Contractor Safety
Vice Presidents

Work Owners
Team Leaders

Specialists
SMO

Contractor Handbook CBT

CSMP Refresher CBT
RCA Quality Training

Measurement and Verification

Measurement
The following measures will be tracked to determine that this OE Process is effective in
meeting its stated Purpose (expected results):
Contractor Days Away from Work Cases and Rate
– Goals Set annually by BU Management
Contractor Recordable Incident Rate
– Goals set annually by BU Management
HES Ratings of contractor being used
– Goal is to have less than 5 % “F” rated and 80% “A”/”B” rated contractors by
December 2006

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Number of Field Feedback Forms completed
– Goal is to increase the number of contractors with feedback forms by 10%
annually.

Verification
The following Verification steps will be conducted at the first annual review to ensure
that the Contractor Safety Management Plan is effective in meeting the objectives:
1. The Process Owner will review, verify, and document that the measures selected are
adequate to determine the effectiveness of this OE Process.
2. The OE Process Administrator will perform an initial assessment or “gap analysis” for
this OE Process to ensure all of the five Components are identified and included in the
design and compliance with Corporate and CTNAU expectations. This initial
assessment or gap analysis will be communicated to the Process Owner.
3. The OE Process Administrator will review and verify that any other OE Processes on
which this one depends are identified and documented in this OE Process.
4. The OE Process Administrator will review the Resources, Roles and Responsibilities
and verify that the required skills necessary to satisfy any of the Roles are documented.

Continual Improvement

Evaluation
1. An initial assessment or “gap analysis” for this OE Process will be performed by
September 2004 to ensure all of the five Components are identified and included in the
design.
2. A Quality Fitness Review will be completed after implementation by January 2006 to
verify that plan is complete and appropriate.

Improvement
The following Continual Improvement steps will be conducted to identify opportunities to
improve the Components of this OE Process to:
1. At least annually, the OE Process Owner will review this OE Process and assess its
performance in meeting its Purpose, Scope and Objectives and identify improvements
in the OE Process. The review will be documented. The OE Process Owner will include
any input from other OE Processes related to this OE Process and results from any
other internal or external OE Reviews. Other reasons for review and possible update
include: new and/or changed policies, management of change issues, receipt of
corporate audit results, undesirable results, and others as appropriate.
2. At least annually, the OE Process Owner will meet with the OE Leadership Team to
review the results from the above step.
3. Based on the reviews, the OE Process Administrator will incorporate improvements
into the OE Process and will follow other defined procedures to ensure all
improvements are implemented.

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Attachments
Attachment A – Glossary
Attachment B – Scorecard Example
Attachment C – Core Contractors
Attachment D – Management Sponsor Guidance
Attachment E – Annual Contractor Award Process
Attachment F – Contractor Improvement Team Charter
Attachment G – Contractor Improvement Team Contacts
Attachment H – Vendor Add Process
Attachment I – Risk Assessment Matrix
Attachment J – Contractor Audit Process
Attachment K – Contractor Audit Protocol
Attachment L – Working Relationship Guidance
Attachment M – Mitigation Plan Guidance
Attachment N – Contract HES Addendum
Attachment O – Vendor Reduction and Removal Process
Attachment P – Emergency Contractor Usage Flowchart
Attachment Q – Drug and Alcohol Addendum
Attachment R – Project Safety Plan Template
Attachment S – Short Service Employee Form
Attachment T – SSE Variance Form
Attachment U – Pre-Tour / Tailgate Checklist
Attachment V – HES Representative Guidance

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