Divya Raj

DIVYA RAJ
Mobile: +91 9060364119

E-Mail: [email protected]
“Sales Team Lead” with a exposure exceeding employer expectations, majorly in Healthcare Domain
- Cross-functional Collaboration - Powerful Presentations - Marketing Support - Customer Outreach
KEY SKILLS PR OFILE SU MM AR Y
Sales Operations  Offering nearly 3 years of experience in the areas of Patient Consulting,
Advisory Services, Sales and Business Development
Business Development
 Currently working with Pharm Easy as Team Lead; pivotal in monitoring
Patient Consulting overall performance of sales, whilst ensuring seamless operations through
Advisory Services quick processing of transactions
 Using consultative selling skills to identify opportunities, overcome
Requirement Gathering objections, build relationships and turn cold canvassing into sales
Consultative/Solution Selling  Sales Hunter, Tenacious Negotiator and Closer; Endowed with a profound
customer centric and systems-driven approach. Proficient in designing and
Lead Generation & Qualification delivering business solutions, products & services. Experienced, “fearless”
Pre-Sales Support cold-caller and expert presenter
 Accredited by peers, subordinates, senior leaders and clients for tenacity
Market Intelligence and the ability to gracefully handle the dynamics of a rapidly changing
Team Leadership corporate environment
CAREER CONTOUR
Dec 2021 – Present: Pharm Easy as Team Lead
 Leveraging a consultative selling approach with decision makers; identifying customer needs, and recommending products and
services that meet customer needs
 Acting as a Core Member of Pharmeasy Surgicare; paying close attention to all details specified by the customer or management;
addressing all customer inquiries to increase customer satisfaction
 Helming end-to-end Patient Centric Approach of Business Development Vertical
 Nurturing great relationships internally, with the team and with leaders of other teams; understanding the needs of customers,
thus ensuring their excellent experience
 Understanding patient profile, according to their needs & requirements, managing source channel, vendor management and lead
conversion for Metro cities and tertiary cities
 Providing an ethical, empowered, and eager learning environment to a team of Business Development Executives; encouraging
and fostering their personal growth
 Conferred with Best Performer Award, quarterly basis
Jan 2021 – Nov 2021: Pristyn Care as Business Development Manager
 Contributed to company’s goals, whilst improving the market share, customer satisfaction and productivity performance
 Leveraged multiple platforms and analytical tools to identify and address critical issues
 Acted as trusted advisor to clients/patients, about the service through structured discussions
 Also, understood patient’s profile, explained the benefits of the services
Sep 2019 – Dec 2020: Ashiana Housing Ltd. as Sales Executive
 Commenced career as Sales Executive, made regular property visits and negotiated the final price between buyer and seller
 Significant contributions towards generating leads, thus acquiring and expanding sales volume
 Strengthened a close working relationship with operations & other department to ensure execution of strategies
EDUCTION & CREDENTIALS
Master of Business Administration – Marketing & HR | DBS, Dehradun with 70% 2019
Bachelor of Arts | Patna Women’s College, Bihar with 65% 2017
AISSCE | Infant Jesus School, Bihar with 60.35% 2014
AISSE | Infant Jesus School, Bihar with CGPA 7.4 2012
INTERNSHIP SCHEDULE
Organisation: Karvy Stock Broking Ltd.

Role: Marketing & Sales Intern
Duration: 45 days
 Encouraged long term investment by the employees
 Ensured proper safeguards to various businesses of Karvy
 Took care of customer’s priority as per their interests and transactions
 Also, discouraged employees from engaging in personal trading on a scale of a kind that would distract their daily responsibility
BEYOND CURRICULUM & ATTAINMENTS
 Bagged 1st Position in Elocution Contest

 2nd Position Holder in Dubsmash, organised by DBS, Dehradun
 Active Member of Helpage India
 Internship at Buyers GoHappy.com through Internshala (India’s No. 1 Internship Platform)
PERSONAL SNIPPETS
Date of Birth: 17th February, 1997

Permanent Address: C/o Ajay Kumar, Padri ki Haveli, Khaje Kallan, Patna City-800008, Bihar
Present Address: Southern Park, Unit 304, Plot#, Saket District Centre, Saket, New Delhi11001
Languages Known: English & Hindi

Divya Raj

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Divya Raj

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DIVYA RAJ

Mobile: +91 9060364119

KEY SKILLS PR OFILE SU MM AR Y

Dec 2021 – Present: Pharm Easy as Team Lead

Jan 2021 – Nov 2021: Pristyn Care as Business Development Manager

Sep 2019 – Dec 2020: Ashiana Housing Ltd. as Sales Executive

EDUCTION & CREDENTIALS

Organisation: Karvy Stock Broking Ltd.

BEYOND CURRICULUM & ATTAINMENTS

 Bagged 1st Position in Elocution Contest

Date of Birth: 17th February, 1997

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