Chapter-1

Nature And Significance of Management

Marks : 1-1, 2-1, 4-1, 8-1=15
SECTION - A
I One mark questions:
1. What is a efficiency?
A Efficiency means doing the task correctly & with minimum cost.
2. Management is a)an art b)a science
c)both art & science d)none of the above
A b) both art & science
3. Which of the following is not a feature of management?
a)planning b)staffing
c)co-operative d)controlling
A c)Co-operating
4. State any one economic objective of management?
A Servival in the / profit earning / achieving growth.
5. What is effectiveness concerned with?
A It is concerned with end result of management.
6. Policy formulation is the function of:-
a)Top level management b)Middle level management
c)Operational management d)All of the above
A a)Top level management
7. Which of the following is not a function of management?
a)planning b)staffing
c)co-operative d)controlling
A c)Co-operative
8. Name any one dimention of management?
A a)Management of work b)Management of people
9. Name any one feature of management?
A Management is a group activity.
10. Give one example for lower level management position.
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A Supervisor / Foreman.
SECTION - B
II Two mark questions:
1. Define management?
A According to Harold Koontz & Heinz Weihrich `Management is the process of
designing & maintaining an environment is which individual, working together in
groups, efficiency accomplish selected aims`.
2. Define co-ordination?
A According to Mc Farland `Co-ordination is the process where by an executive
develops an orderly patterns of group efforts among his subordinates and
secures of action in the pursuit of common purpose.
3. Name any two organisational objectives of management.
A a)Survival b)Profit c)grouth
4. State any two level of management.
A a)Top-level management
b)Middle level management
5. Give the meaning of management OR What is management?
A Management is the art of getting things done through and with the help of
other in order to achieve the specific organisational objectives.
6. Justify the Importance of co-ordination by any two factors.
A a)Growth in size:- For organisational efficiency, it is important to harmonise
individual goals and organisational goals thought co-ordination.
b)Specilisation:-Some co-ordination is required by an independent person to
reconcile the difference in approach, interest or opinion of the specialist.
7. State any two functions of management.
A a)Planning b)Organisation c)Staffing
8. State any two importance of management.
A a)Management helps in achieving group goals.
b)Management helps in achieving personal
9. State any two objectives of management.
A a)organisational objectives b)social objectives c)personal objectives
10. State any two features of management.
A a)management is contines process
b)management is all pervasive.

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 Chapter-2
Principles of Management
Marks : 1-1, 2-2, 4-1=09
PART - A
I One mark questions:
1. Who is called as Father of scientific management?
A F.W.TAYLOR ( Fedrisk winslow Taylor )
2. Who is the Father of general management?
A Henry Fayol
3. Principles of management are not.
A (a)Universal (b)Flexible (c)Absolute (d)Behavioural c)Absolute
4. What is Centralisation?
A Centralisation means concentration of decision making power with one or
few people in organisation.
5. What is Decentralisation?
A Decentralisation means delegation of power to make decision to lower-level
management.
6. Who proposed differential price rate system?
A F.W.Taylor
7. Give the meaning of terms Authority?
A Authority means power to commoned other to get the desired work.
8. When is Gang plank used?
A Gang plank is used in case of Emergency.
9. What is scalar chain?
A Scalar chain is a formal line of authurity from highest to the lower rank in
organisation.
10. What is unity of command?
A Unity of command means in formal organisation every individual employee
should receive orders from one superior only. Every individual should have
only one boss.
11. What is unity of Direction?
A Unity of direction means each group of activities having the same objectives
must have one head & one plan to ensure co-ordination.
12. Which of the followinf statement best describes principles of division of work?
A a)work should be divided in to small tasks. b)labour should be divided
c)resources should be divided among Jobs d)it leads to specalisation
a) work should be divided in to small tasks.
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13. What is responsibility?
A Responsibility means completing the works assigned to the person.
14. State any one characteristic of principle of management?
A Management principles are universally applicable.

PART - B
II TWO marks questions:
1. State any two differences unity of command and unity of direction.
A Unity of command Unity of direction
1)One subordinate shall receive 1)activities having some objectives to
order from one superior have one plan
2)It prevent dual subordinate 2)it prevent overlapping
2. What is Gang plank?
A Gang plank is formal communication route, where employees at same level
communicate with each other incase of emergency to avoid delay in
communication.
3. What is Discipline?
A Discipline means obidience to organisational rules & regulations which are
necessary to work in organisation.
4. What is meant by Esprit-de-corps?
A Esprit-de-corps means management should take all necessary steps to promote
team sprit of unity and harmony amongest employees.
5. Mention any two principles of management considered by Fayol?
A Division of work, Authority & Responsibility
6. What is mental revolution according to Taylor?
A According to Taylor revolution means complete change in the mindset and
attitude of workers and management towards one another from compitition to
co-operation.
7. State any two principles of scientific management?
A a)Science, not rule of thumb. b)Harmony, not discord
8. What is Fatigue study?
A Fatigue study is concerned with determining the amount & frequency of rest
intervals in completing the task.
PART - C
III Four mark questions:
1. Explain the principles of scientific management of F.W.Taylor?
A F.W.Taylor is called father of scientific management his principles of
management are as follows.
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 Chapter - 3
BUSINESS ENVIRONMENT
Marks : 1-1, 2-1, 4-1=07
PART - A
I ONE MARKS QUESTIONS
1. What is business environment?
A Business environment means the some total of all individuals and other
forces that are out side the control of business enterprice but may effect
performence of business.
2. Which any one following is not dimension of business environment?
a)Economic environment b)Social environment
c)technological environment d)natural environment
A d) Natural environment
3. Which one of the following does not charterize the business environment?
a)uncertinity c)relativity b)Employees d)complexing
A b)Employees
4. Libaralisation means
a)Integration among economics b)reduced Govt. controls & restrictions
c)policy of planed disinvestment d) none of the above
A b)reduced Govt. controls & restrictions
5. Which of the following is example of social environment?
a)Money supply in the economy b)Consumer protection act.
c)the constitution of country d)composition of family
A d)composition of family
6. Which of the following indicate business environment in best manner.
a)Identification b)Improvement in work management
c)Adapting to changing time d)All of the above
A d)All of the above
PART - B
II TWO MARKS QUESTIONS
1. Give the meaning of globalisation?
A Globalisation means the integration of the various economics of the world
leading towords the emergency of global economic.
2. What is Privatization?
A Privatization is the process of transfer of ownership and management of public
sector of private sector through the process of disinvestment.

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3. What is Liberalisation?
A Liberalisation means liberalising domestic business & industrial from all
unnecessery controls and restrictions.
4. Expand the following FDI, FIPB.
A FDI- Foreign Direct Investment
FIPB- Foreign Investment Promotion Board

PART - C
III FOUR MARKS QUESTIONS
1. Explain four features of business environment?
A a)Totality of external forces:- It is the sum total of all things external to business
firms it is aggrigative in nature.
b)Specific general forces:- Business environment includes specific and general
forces specific forces are customer, supplies, compitation, general forces are
social, political, ecological, conditions, specific forces have direct and general
forces have indirect effect.
c)Interrelatedness:- Different elements of business environment are closely
interrelated.
d)Dynamic nature:- Business environment is dynamic in nature it keeps on
changing.
e)Complexity:- Business environment is complex phenominon it is easy to
understand in parts but difficult to generalise in totality.
2. Explain the importance of understanding the business environment.
A A good understanding of business environment helps managers in this manner.
a) It enables the firm to identify opportunity and getting first mover advantages.
Understanding business environment enable to identify business opportunities
and enable to exploit the same
b) It helps firms to identify and early warning signals.
Environment awareness helps to identify external environment threats and serve
as early warning signals.
c) It helps in tapping usefull resourcess:-
Better understanding of business environment enable mannars to identify
resources available in environment like finance raw materials etc.
d) It helps in coping with rapid changes
Better understanding of business environment helps to develop suitable causes
of action to run business amidst rapid changes in business environment like
market forcess change in technology and compitition,

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 CHAPTER - 4
PLANNING
Marks : 1-1, 2-1, 4-1, 8-1=15
SECTION - A
I ONE MARKS QUESTIONS
1. State any one importance of planning?
A Plannings provides direction.
2. Give one example for rule?
A Compulsary wearing of ID cards in office.
3. Which is first step in planning process?
A Setting up the objectives.
4. Give example for single use plan?
A Programmes
5. State management functions that determines objectives of enterpricess?
A Planning
6. State any one type of plan?
A Policies, startegy
7. What is Budget?
A It is a statement of expected results expressed in numerical terms
Ex: Sales budget.
8. Give example of Budget?
A Sales budget, Financial budget
9. Write any one disadvantage of planning?
A a) It involves huge cost. b) It is time consuming process
10. Give one example of policy?
A a)Pricing policy b)Recuritment policy
11. Which of the following is an example for single use plan?
a)policy b)budget c)Procedure d)method
A b)budget

SECTION - B
II TWO MARKS QUESTIONS
1. Give the meaning of programme:
A Programme are detailed statement about project which outlines the objectives,
policies, procedure, rules, tasks human and physical resources required and the
budget to implement any course of action.

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2. Write two limitations of planning.
A a)Planning leads to rigidity. b)planning involves huge cost.
3. Write two features of planning.
A a)Planning is pervasive. b)Planning is continous process.’
4. Write two limitations of planning.
A a)Planning leads to rigidity b)Planning involves huge cost
5. What is meant by strategy?
A Strategy is a comprehensive plan for accomplising cource of action which helps
to beat the compitition.
6. Define Planning?
A Planning is the process of setting objectives for a given time period formulating
various course of action to achieve them and then selecting the best possible
alternative from among the various course of action available.
7. Write two types of planning?
A a)policies b)methods
8. Write first two steps in planning process.
A a)Setting up of objectives.
b) Developing planning premises
9. Write two importance of planning.
A a)Planning provides direction
b)planning reduces the risk of uncertainly
10. Give two examples for procedure.
A a)Procedure for purchase of materials.
b)Procedure for recruitment of staff.
SECTION - C
III FOUR MARKS QUESTIONS
1. Explane the importance of planning with any four points.
A a)Planning provides direction:- Planning provides direction for action by
stating in advance how a work is be done.
b)Planning reduce the risk of uncertainly planning helps business enterprise to
predict its future uncertain events and enable the organisation to face these
uncertaines in the best possible manner.
c)Planning promotes innovative ideas planning is basically thinking and decision
making proces during the process of planning.
d)Planning facilities making:- Planning targets objectives and action provide the
manager criteria & guidance for the evaluation of the alternatives.
2. Explain any two types of plans.
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