12th MCQ

1. Which of the following statements is false?
a) Management is as old as civilization

b) Management has evolved over a period of time
c) Management is based on studies, observation and experience
d) Management is a static subject
Management is a static subject
2. Economic objectives of a business are:

a) Survival
b) Profit
c) Growth
d) All of the above
All of the above
3. The levels of Management are :

a) Top Management
b) Middle Management
c) Supervisory or operational management
d) All the above
All the above
4. Which is not an objective of management?

a) Earning projects
b) Growth of organization
c) Providing employment
d) Policy making
Policy making
5. Policy making is the function of

a) Top management
b) Middle management
c) Operational management
d) All of the above
Top management
Which is not a function of Management?
a) Planning
b) Staffing
c) Cooperating
d) Controlling
Cooperating
Ritu is a manager of the Northern Division of a large corporate house. At what level does she work?
a) Top level management

b) Middle level Management
c) Lower level Management
d) Advisory level
Middle level Management

Management is a multifaceted activity having 3 dimensions. Match the dimensions
a) Management of work 1. Converting inputs into outputs
b) Management of people 2. Goals: products and services
c) Management of operations 3. Human resources
a) a2, b3, c1
b) a1, b2, c3
c) a2, b1, c3
d) a3, b2, c1
a2, b3, c1
The Activities involved in managing an enterprise are common to all organizations, whether economic, social or
political. Which characteristic of management is highlighted by this statement? Management is all
a) Pervasive
b) Goal oriented
c) Dynamic
d) Continuous function
Pervasive
To meet the objectives of the firm the management of Angora Ltd. Offer employment to physically challenged
persons. Identify the organizational objective it is trying to achieve.
a) Social objective
b) Personal objectives
c) Organizational objective
d) All the above
Social objective
Management is not
a) An organized activity
b) Is pure science
c) It is dynamic and has its special characteristics.
d) Is based on experience and practice
Is pure science
Management is a universal activity required in all the following. Which one of the following is false?
a) Organization
b) Individual
c) Society
d) Only the top manager for giving direction and motivation to all employees.
Only the top manager for giving direction and motivation to all employees.
Management is based on personalized application of knowledge and varies from person to person” which nature of
management is signified by it? Management is an _____
a) Art
b) Science
c) Profession
d) Social Science
Art
Management is
a) An art
b) A science
c) Both art and science
d) Neither
Both art and science
Management is related to human behavior whose cause and effect is not certain. That is why it is called an________
science.
a) Inexact science
b) Pure science
Inexact science
Management as an art does not have the following feature
a) Existence of theoretical knowledge

b) Personalized application
c) Acquired practice and creativity
d) Single theory of human resource management which the manager has to specialize.
Single theory of human resource management which the manager has to specialize.
A manager applies the scientific set of principles and knowledge of management to practice in a given situation in his
unique manner and this gives rise to different styles of management, State true or false
a) True
b) False
True
Identify the scholars with the principles propounded
a) F.W.Taylor 1. General principles of Management
b) Henri Fayol 2. Scientific Management Principles
a) a2 b1
b) a1 b2
a2 b1
Management as a science is a systematized body of knowledge drawing from disciplines like economics, sociology,
psychology, mathematics. True or false?
a) True
b) False
True
Scientific principles have universal validity. Management principles are inexact science and -
a) Can be modified according to given situation

b) Can be used for training and development of managers
c) Provide managers with certain standardized techniques to be used in different situations.
d) All of the above
All of the above
Which of the following is not a function of management
a) Planning
b) Organizing
c) Cooperation
d) Controlling
Cooperation
Discrepancies between actual and realized activities are taken care of at which stage?
a) Controlling
b) Planning
c) Coordination
d) All of the above
Controlling
Which function of management is bridges the gap between where we stand today and where we want to reach
a) Planning
b) Organizing
c) Cooperation
d) Controlling
Planning
Name the function of management which establishes organization structure and establishes authority and
responsibility relations?
a) Organizing
b) Controlling
c) Cooperation
d) Coordination
Organizing
In which functions of management standards are compared with actual, deviations are found and corrective steps
are taken?
a) Controlling
b) Planning
c) Organising
d) Staffing
Controlling
State True or False.
Management is a series of interrelated functions. Each one is performed to guide and direct the efforts of others.
a) True
b) False
True
Match the process with the function of management
A) Planning 1. Monitoring
B) Organizing 2. Placing the right person in the right job
C) Staffing 3. Defining relationships and resources
D) Directing 4. Thinking before doing
E) Controlling 5. Supervision, motivation, leadership and communication.
a) A4, B3, C2, D5, E1

b) A1,B2,C3,D4,E5
c) A2,B1,C3, D4, E5
d) None of the above
A4, B3, C2, D5, E1
You cannot prevent a problem arising in any organization. But to predict them and prepare a contingency plan to
deal if they occur is the function of management and is a part of ______
a) Planning
b) Controlling
c) Organising
d) All the above
Planning
Staffing is also known as the Human Resource function.
a) True
b) False
True
Fill in the blank. Coordination is not a separate function of management but its very ______.
Essence
ABC Ltd. is facing a lot of problems these days. The company’s profit margin is declining day-by-day. The production
manager is blaming marketing management whereas marketing is blaming the production department for not
maintaining the quality. Finance department is blaming both. What quality of management do you think is lacking?
______
Coordination
Coordination is a
a) Function of management
b) Essence of management
c) Objective of management
Essence of management
Coordination is a
a) Integrates group efforts

b) Ensures unity of action
c) Is a continuous process
d) Is an all pervasive function
e) All of the above
All of the above
Coordination refers to
a) Coordination integrates the efforts of individuals, departments and specialists towards the common goals of
the organization.
b) Coordination is required by an independent person to reconcile the differences in interest, or opinions of the
specialists in modern organizations.
c) Coordination is important for all of the above
Coordination is important for all of the above
Coordination runs like a thread in the garland through all activities of the organization and all functions of
management. It is inherent and implicit in
a) Purchase, production, sales and finance

b) Planning, directing, controlling
c) Various units of an organization
d) All of the above
All of the above
Match the following
a. Hard skills 1. How a team works, how people are motivated.
b. Soft skills 2. Strategy, technology, analysis. Engineering
a) a-2, b-1
b) b-2, a-1
a-2, b-1
ABC Ltd. wishes to examine the general environment before constructing a business strategy. The company would
explore all of the following except
a) Socio cultural
b) Knowledge
c) Global
d) Economic
Knowledge
Global managers keep track of the trends in
a) Business situations
b) Customer priorities
c) Upcoming opportunities
d) Potential risks
e) All of the above
All of the above
Global manager works in capacity of
a) A country manager
b) A functional manager
c) A business leader
d) All the three above
All the three above
Principle of management are different from pure science principle because

1. They are Flexible
2. Based on creativity
3. Both 1 and 2
4. Neither 1 nor 2
Both 1 and 2
Identify the point of importance of principles of management which emphasis on values in management theories
a) It facilities scientific decision

b) Provide useful insight to manager
c) Fulfills social responsibility
d) Effective administration
Fulfills social responsibility
Principles of management are not:
a) Universal
b) Flexible
c) Absolute
d) Behavioral
Absolute
How are principles of management formed?
a) In a laboratory
b) By experiences of managers
c) By experiences of customers
d) By propagation of social scientists
By experiences of managers
The principles of management are significant because of:
a) Increase in efficiency
b) Adaption to change technology
c) Optimum utilization of resources
d) All of the above
All of the above
Henry Feyol was a:
a) Social Scientist
b) Mining Engineer
c) Accountant
d) Production Engineer
Mining Engineer
Principle of Management are
a) Values of the organization

b) Techniques
c) General guidelines
d) Part of pure science
General guidelines
Principle of Management provide

a) Creative decisions
b) Scientific decisions
c) Production decision
d) Administrative decision
Scientific decisions
Application of principle of management is dependent
a) On particular situation
b) Cause and effect relationship
c) Both 1 and 2
d) Neither 1 nor 2
Both 1 and 2
Management principles are applicable everywhere. This statement denotes that principles are:-
a) Formed by practice and experimentation

b) Universal
c) Flexible
d) Contingent
Universal
Management should find ‘One best way’ to perform a task. Which technique of Scientific management is defined in
this sentence?
a) Time Study
b) Motion Study
c) Fatigue Study
d) Method Study
Method Study
F.W.Taylor was
a) Father of general management

b) Father of scientific management
c) Father of administration
d) Father of bureaucratic management
Father of scientific management
Which of the following statements is FALSE about Taylor and Fayol?
a) Fayol was a mining engineer whereas Taylor was a mechanical engineer

b) Fayol’s principles are applicable in specialised situations where as Taylor’s principles have universal
application
c) Fayol’s principles were formed through personal experience whereas Taylor’s principles were formed through
experimentation
d) Fayol’s principles are applicable at the top level of management whereas Taylor’s principles are applicable at
the shop floor.
Fayol’s principles are applicable in specialised situations where as Taylor’s principles have universal application
Which principle of scientific management put stress on using standardized techniques in doing business activities ?
a) Harmony not discord

b) Cooperation not individualism
c) Mental revolution
d) Science not rule of thumb
Science not rule of thumb
Taylor's principles are meant for which level of management
a) Top management
b) Middle management
c) Shop floor level
Shop floor level
The focus of scientific management is
a) To increase output
b) To improve quality
c) To reduce the costs and wastages.
d) All of the above
All of the above
Managers are relying on his personal judgement to attend the problems faced during managing the task. Which
principle of Taylor is violated ?

c) Development of each and every person to his greatest efficiency
Science not rule of thumb
Mental revolution means
a) Change in the attitude of worker

b) Change in the attitude of manager
c) Both a and b
d) Neither a nor b
Both a and b
Cooperation not individualism is an extension of which principle ?

Harmony not discord
Scientific selection of worker so that each worker should be assigned the task best suited to him is referred under
which scientific principle

Development of each and every person to his greatest efficiency
He keeps machines, materials, tools etc., ready for operations by concerned workers’. Whose work is described by
this sentence under functional foremanship
a) Instruction Card Clerk
b) Repair Boss
c) Gang Boss
d) Route Clerk
Gang Boss
What are the causes for fatigue of workers , according to Taylor ?
a) Long working hours

b) Bad working conditions.
c) Both a and b
d) Neither a nor b
Both a and b
Which principle of management does functional foremanship violate?
a) Principle of unity of command

b) Unity of direction
c) Scalar chain
d) Division of work
Principle of unity of command
Which foramen was not under planning incharge ?
a) Time and cost clerk

b) Speed boss
c) Route clerk
d) Disciplinarian
Speed boss
The aim of motion study is
a) To study the movements

b) To calculate the time taken
c) To eliminate unnecessary diversities in production
d) To eliminate unproductive motions undertaken while completing the task
To eliminate unproductive motions undertaken while completing the task
Which study determines the frequency and duration of rest intervals ?
a) Method study
b) Time study
c) Motion study
d) Fatigue study
Fatigue study
Which study focuses on finding the best possible way of doing a particular job ?
a) Method study
b) time study
c) motion study
d) fatigue study
Method study
Stopwatches are used in which study of scientific management technique

a) Method study
b) Time study
c) Motion study
d) Fatigue study
Time study
Differential piece wage system
a) Increase productivity
b) Motivate workers
c) Both a and b
d) Neither a nor b
Both a and b
Which technique of scientific management focuses on elimination of needless diversity of products ?
a) Standardization
b) Simplification of work
c) Functional foremanship
d) Differential piece wage rate system
Simplification of work
Division of work results in
a) Efficiency
b) Effectiveness
c) Specialisation
d) All of the above
Specialisation
This principle says “ one head and one plan”-
a) Unity of command
b) Unity of direction
c) Division of work
Unity of direction
Which principle talks about that Authority flows from top to bottom?
a) Scalar chain
b) Unity of command
c) Order
d) Unity of direction
Scalar chain
Which principle is violated, When a worker receives order from two bosses
a) Unity of direction
b) Unity of command
c) Authority and responsibility
d) All of the above
Unity of command
Discipline principle states
a) Following organizational rules

b) Clearly stated penalties
c) Judicial application of penalties
d) All of the above
All of the above
Authority and responsibility principle states
a) More Authority and less responsibility

b) Less authority More responsibility
c) Parity between authority and responsibility
d) All of the above
Parity between authority and responsibility
Identify the principle of Fayol which emphasises that wages and salaries paid to the employees should be just and
equitable.
a) Equity
b) Remuneration of employee
c) Subordination of individual interest to general interest
Remuneration of employee
A manager should have the right to punish a subordinate for wilfully not obeying a legitimate order but only after
sufficient opportunity has been given to a subordinate for presenting her/his case.. Identify the principle of
management highlighted here
a) Discipline
b) Authority and responsibility
c) Remuneration of employee
Authority and responsibility
The production manager of an automobile company asked the foreman to achieve a target production of 500
scooters per day. But he did not give him the authority to use requisition tool and materials from the stores
department. Can the production manager blame the foreman if he is not able to achieve the desired target? Which
principle is violated here.
a) Authority and responsibility

b) Discipline
c) Unity of direction
d) All of the above
When a sales manager is not given the right to discount to the buyer necessary to conclude a large sales contract,
which will be profitable for the company. Which principle is violated?
a) Subordination of individual interest to general interest

b) Authority and responsibility
c) Discipline
d) All of the above

Esprit de corps means
a) Unity in command
b) Union in strength
c) Unity of direction
d) None of these
Union in strength
Centralisation means
a) Concentration of authority at top

b) Distribution of authority at all levels
c) Both a and b
Concentration of authority at top
Decentralisation means
a) Concentration of authority at top

b) Distribution of authority at all levels
c) Both a and b
Distribution of authority at all levels
When a worker is wasting time in search of a tool box. Which principle is violated here ?
a) Discipline
b) Order
d) Division of work
Order
Henri fayol has laid down how many principles of Management
a) 14
b) 13
c) 12
d) 11
14
Which principle says A place for everything and everything in its place states which principle of management
a) Order
b) Scalar chain
c) Equity
d) Esprit de crop
Order
Workers must be encouraged to develop and carry out their plans states which principle ?
a) Remuneration
b) Stability of personnel
c) Discipline
d) Initiative
Initiative
What is effect of the principle of order ?
a) Motivated employees
b) Saving of time,money and efforts
c) Increased loyalty
d) Mutual trust and understanding among employees
Saving of time,money and efforts
Fayol included gang plank in the scalar chain
a) To communicate directly in case of an emergency

b) To communicate directly any time
c) To communicate directly in any direction
d) All of the above
To communicate directly in case of an emergency
Mr. Raman, a manager expects his subordinate to adapt to the new environment and working conditions without
giving them some fixed time to settle down. Which principle of management is being overlooked ?
a) Authority and responsibility

b) Stability of tenure
c) discipline
d) All of the above
Identify the dimension of business environment which is not related to economic environment:
a) Banks reducing interest rates on housing loan

b) Changes in disposable income of people
c) Educational system and literacy rates
d) Money supply in the economy
Educational system and literacy rates
Many businesses are using social media like Facebook and Twitter to promote themselves .This is an example of the
dimension of the business environment?
a) Social
b) Economic
c) Legal
d) Technological
Technological
Sale for greetings card companies, sweets or confectionery manufacturers in India increases during Diwali, Bhai
Dhuj, Id etc, where as it increases during Christmas, Thanksgiving etc.The feature of business environment referred
here is
a) Uncertainty
b) Dynamic
c) Relatively
d) Complexity
Relatively
Identify the statement which is not correct about business environment from statements given below :
a) Business environment include specific forces which affect individual enterprises directly
b) Business environment includes general forces which affect an individual firm directly
c) Specific forces of business environment include investors, customers, competitors and suppliers
d) General forces business environment may affect an individual firm only indirectly
Business environment includes general forces which affect an individual firm directly
Which of the following does not characterise the business environment?
a) Uncertainty
b) Unrelated
c) Relatively
d) Dynamic
Unrelated
Which of the following best indicates the importance of the business environment?
a) Helps in tapping useful resources

b) Improvement in performance
c) Coping up with rapid changes
d) All of them
All of them
Which of the following is an example of Social environment?
a) Money supply in the economy

b) Consumer protection act
c) The constitution of the country
d) Composition of the family
Composition of the family
The Court passed an order that all schools must have water purifiers for the school children. This is an example of the
dimension of the business environment?
a) Social
b) Economic
c) Legal
d) Technological
Legal
The health-and-fitness trend has become popular among a large number of urban dwellers. This has created a
demand for products like organic food, diet soft drinks, bottled (mineral) water and food supplements. This is an
example of
a) Opportunity for Fitness centers

b) Threat for Gym business
c) Opportunity for tobacco business
d) Threat for fizzy drinks
Opportunity for Fitness centers
The government has decontrolled the price of petrol and diesel. This is an example of
a) Privatisation
b) Globalisation
c) Liberalisation
d) Demonetisation
Liberalisation
If there is dilution of Government ownership beyond 51 % in the public enterprise, it is called as:
a) Privatisation
b) Disinvestment
c) Liberalisation
d) Demonetisation
Disinvestment
After 1991, the market forces have become turbulent as a result of which the enterprises have to continuously
modify their operations .This statement refers to which point of impact of government policy changes on business
and industries?
a) More demanding customers

b) Increasing competition
c) Necessity for change
d) Market orientation
Necessity for change
Government of India decided to refer the loss making and sick enterprises to the Board of Industrial and Financial
Reconstruction(BIFR) .Which economic reform is referred here:
a) Privatisation
b) Globalisation
c) Liberalisation
d) Disinvestment
Privatisation
Liberalisation means
a) Integration among all economies

b) Removing all unnecessary controls and restrictions from Indian business and industry
c) Policy of planned disinvestment
d) Reduced role to the public sector in nation building process
Removing all unnecessary controls and restrictions from Indian business and industry
Which of the following does not explain the impact of government policy changes on business and industries?
a) More demanding customers

b) Increasing competition
c) Change in agriculture prices
d) Market orientation
Change in agriculture prices
Earlier firms used to follow production oriented marketing operations. This means
a) Earlier firms used to produce first and go to the market for sale later
b) Earlier firms use to study and analyse the market first and produce goods accordingly
c) Firms produce and sell goods as per demands
d) Firms produce according to competition in market
Earlier firms used to produce first and go to the market for sale later
"Free flow of goods and services between different countries of the world is an example of ___________
a) Privatisation
b) Globalisation
c) Liberalisation
d) Disinvestment
Globalisation
Which of following is linked with Globalisation?
a) Freedom in deciding the scale of business activities

b) Removal of restrictions on the movement of goods and services
c) Integrating the national economy with the world economy
d) Freedom in fixing the prices of goods services
Integrating the national economy with the world economy
New Economic Policy was introduced in India in _______________ Year
a) 1999
b) 2001
c) 1956
d) 1991
1991
After Introduction of New Economic Policy, companies become ____________
a) Production oriented
b) Market oriented
c) Sales oriented
d) profit oriented
Market oriented
Planning is ….
a) not required at all levels

b) required at all levels
c) stagnant
d) not applicable everywhere
required at all levels
Planning is not closely connected with
a) Creativity
b) Innovation
c) Confusion
d) Taking decisions
Confusion
Planning is deciding in advance
a) what to do
b) how to do
c) when to do
d) all of the above
all of the above

Planning is selecting
a) the best possible alternative

b) all alternatives
c) no alternatives
d) five alternatives
the best possible alternative
Planning in business leads to achievement of
a) organizational goals
b) social goals
c) environmental goals
d) all of the above
all of the above
Planning provides
a) entertainment
b) employment
c) direction
d) health
direction
Planning in business facilitates
a) decision making
b) authoritative rules
c) leadership
d) uncontrolled staff
decision making
Planning helps in reducing the _______________
a) Direction for action

b) Memory
c) Decision making
d) Risk of uncertainty
Risk of uncertainty
Which of the following is the first function of management?
a) Staffing
b) Planning
c) Coordination
d) Organizing
Planning
Which of the following indicates the importance of planning?
a) Makes objectives clear and specific

b) makes activities meaningful
c) Reduces the risk of uncertainty
d) All the above
All the above

Plans can be implemented after the _______________
a) Selecting an alternative
b) Developing premises
c) Follow up action
d) Setting objectives
Selecting an alternative
Planning leads to rigidity is a
a) Importance of Planning
b) Method of Planning
c) Characteristics of planning
d) Limitation of planning
Limitation of planning
Which of the following is not a limitation of planning?
a) Rigidity
b) Time-consuming
c) Basis of control
d) Huge cost
Basis of control
The first step of planning is _____________
a) Setting objectives
b) Selecting an alternative
c) Implementing the plan
d) Follow up action
Setting objectives
What is the last step in the planning process?
a) Setting objective
b) Follow up action
c) Developing premises
Follow up action
Planning seeks to bridge the gap between ______
a) Present and Future position

b) Past and present position
c) Past and Future position
d) None of these
Present and Future position
Planning is concerned with ______________
a) Upward looking
b) Looking new records
c) Looking forward
d) Sideways looking
Looking forward
Which of the following is not correct?
a) Planning is continuous process

b) Planning focuses on achieving objectives
c) Planning is futuristic
d) Planning reduces the profitability
Planning reduces the profitability
Planning is a _______________
a) Mental Exercise
b) Useless Function
c) Obsolete Concept
d) One-time process
Mental Exercise
Which one of the following is a limitation of planning?
a) Planning reduces risk of uncertainty

b) Planning provides directions
c) Planning leads to rigidity
d) Planning helps in decision making
Planning leads to rigidity
Comprehensive plan for accomplishing an organisation objectives is known as
a) Policy
b) Programme
c) Objective
d) Strategy
Strategy
Budget refers to
a) Planned target of performance

b) Steps of handling future activities
c) Systematic action and allocation of resources
d) Statement of expected results expressed in numerical terms
Statement of expected results expressed in numerical terms
Single use plans are designed only ____________
a) for an indefinite period

b) To meet the demand of specific situations
c) To use twice
d) To achieve the objectives
To meet the demand of specific situations
If a firm has decided to sell its product on cash basis only, it is part of firms _________
a) Method
b) Procedure
c) Objectives
d) Policy
Policy
No fine or penalty for violation is charged under____
a) Rule
b) Law
c) Method
Method
Programmes are ________________
a) Policies
b) Rules
c) Not Detailed Statement
d) Detailed Statements
Detailed Statements
Actual performance can be compared with standard performance through _________
a) Budget
b) Staffing
c) Programme
d) None of these
Budget
There are two types of plans ____________
a) Short term and Medium term plan

b) Single use plan and Standing plan
c) Single use and Double use plan
d) Traditional Plan and Modern Plan
Single use plan and Standing plan
No Smoking in the factory comes under ____________
a) Rule
b) Policy
c) Strategy
d) Method
Rule
Main purpose of Rule is
a) To set the organizational objectives

b) To decide that when is to be done
c) To choose the best alternative
d) To Maintain Discipline
To set the organizational objectives
Organising function comes after ____________ function of management.
a) Staffing
b) Directing
c) Controlling
d) Planning
Planning
Name the process which coordinates human efforts, assembles resources and integrates both into a unified whole to
be utilised for achieving specified objectives.
a) Organising
b) Directing
c) Controlling
d) Planning
Organising
Name the step in process of management that initiates implementation of plans
a) Staffing
b) Organising
c) Controlling
d) Planning
Organising
Departments in organisation can be created on basis of :
a) Only functions
b) Only products
c) Only territories
d) All of above
All of above
If everybody in the organisation knows from whom he is to take orders and to whom he can issue orders. Identify the
step in the process of organising from given statement
a) Identification & Division of Work

b) Departmentalization
c) Assignment of Duties
d) Establishing Reporting Relationships
Establishing Reporting Relationships
It involves defining the work of different job positions and allocating work accordingly. Identify the step in the process
of organising from given statement

Assignment of Duties
It is a set of related tasks that can be performed by an individual
a) Job
b) Department
c) Duty
d) None of above
Job
The total work to be done should be divided into specific jobs according to predetermined plans. Identify the step in
the process of organising from given statement
Identification & Division of Work
Name the process where similar and related jobs are grouped into larger units called departments, divisions or
sections
a) Organising
b) Division of work
c) Departmentalization
d) None of above
Departmentalization
It creates a management hierarchy i.e. a chain of command from the top manager to the individual at the lowest
level. Identify the step in the process of organising from given statement

Establishing Reporting Relationships
It is a framework within which managerial and operating tasks are performed.
a) Organising function
b) Organising structure
c) Delegation
d) Span of control
Organising structure
The organisation structure of a firm is shown in
c) Organising chart
d) Span of control
Organising chart
The number of subordinates that can be effectively managed by a superior is called as _____
c) Organisation chart
d) Span of control
Span of control
Organising function comes after ____________ function of management.
a) Staffing
b) Directing
c) Controlling
d) Planning
Planning
What determines the levels of management in the organisation structure
c) Organisation chart
d) Span of control
Span of control
A tall structure has a
a) Narrow span of management

b) Wide span of management
c) No span of management
d) Less levels of management
Narrow span of management
Name the organization structure which is formed by grouping of jobs of similar nature under function and organizing
these major functions as separate departments like production, finance etc.
a) Functional structure
b) Divisional structure
c) Formal structure
d) Informal structure
Functional structure
Name the organization structure which is formed by grouping activities on the basis of products
c) Formal structure
d) Formal structure
Divisional structure
Identify the type of suitable organization structure for a large scale organization having diversified activities requiring
a high degree of specialization in operations.
c) Formal structure
Functional structure
Identify the type of suitable organization structure for an organization where a large variety of products are
manufactured using efficient resources.
c) Formal structure
Divisional structure
It is a network of personal and social relations not established or required by the formal organization but arising
spontaneously as people associate with one another. Name this .
a) Formal structure
b) Informal structure
c) None of above
d) Both of above
Informal structure
The employee of ABC Ltd. Take part in volleyball matches on Sunday. Name the types of organization formed.
a) Formal organisation
b) Informal organisation
c) Both of above
d) None of above
Informal organisation
Principle of scalar chain is followed in this organization.
c) Both of above
d) None of above
Formal organisation
This type of organization which does not have predetermined objectives
c) Both of above
d) None of above
Which of following is not the limitation of Informal organisation
a) Spreads rumours
b) Resistance to change
c) Pressurizes members to conform to group norms
d) None of above
None of above
Under this organisation Authority arises by virtue of position in management
c) Both of above
d) None of above
Formal organisation
Under this organisation, Leaders may or may not be managers. The group chooses the leaders.
c) Both of above
d) None of above
Which of following is not the advantage of Informal organisation ?

a) Faster spread Of communication and quick feedback
b) Fulfils natural desires Of members
c) Pressurizes members to conform to group norms
d) Compensates for inadequacies in the formal structure
Pressurizes members to conform to group norms
What is a network of social relationships that arise spontaneously due to interaction at work is called as
c) Both of above
d) None of above
In this type of organisation flow of communication is not through a planned route. It can take place in any direction
c) Both of above
d) None of above
It refers to systematic transfer of authority from superior to subordinates.
a) Formal structure
b) Informal structure
c) Delegation
d) Decentralisation
Delegation
The manager, who assigns the job to the subordinates, shall still remain accountable for the performance of the
assigned tasks. This statement does not refers to
a) Delegation does not mean abdication.

b) It means that accountability is absolute
c) Responsibility can be delegated
d) After creating accountability on subordinates, the superiors also remain accountable
Responsibility can be delegated
Which of following is not a point of importance of delegation ?
a) Effective management
b) Employee development
c) Motivation of employees
d) Increases the workload of employees
Increases the workload of employees
Which of following statement is not true for Delegation
a) Delegation is done from from higher to lower level

b) It is transfer of authority from a superior to a subordinate
c) Delegation of authority is necessary for the smooth functioning of work
d) Delegation of authority demotivate the employees
Delegation of authority demotivate the employees

What are the elements of Delegation of authority ?
a) Authority, Responsibility & Accountability

b) Authority & Responsibility
c) Responsibility & Accountability
d) None of above
Authority, Responsibility & Accountability
Which of the following statements is true?
a) Authority and responsibility flows downwards

b) Authority and responsibility flows upwards
c) Authority flows upwards and responsibility flows downwards
d) Authority flows downwards and responsibility flows upwards
Authority flows downwards and responsibility flows upwards
Which of the following is not an element of delegation?
a) Accountability
b) Authority
c) Responsibility
d) Informal organisation
It is right to issue orders and instructions and obtain exact obedience
a) Authority
b) Responsibility
c) Accountability
d) None of above
Authority
It is the obligation of the employee to properly perform the assigned duties.
a) Authority
b) Responsibility
c) Accountability
d) None of above
Responsibility
It implies being answerable for the final outcome
a) Authority
b) Responsibility
c) Accountability
d) None of above
Accountability
An organisation is ___________________when decision making authority is retained by higher management levels

whereas it is ________________ when such authority is delegated. Fill in the blanks
a) Centralised, Decentralised
b) Delegation, Decentralisation
c) Decentralisation, Centralisation
d) None of above
Centralised, Decentralised
Centralisation refers to
a) Retention of decision making authority

b) Dispersal of decision making authority
c) Creating divisions as profit centres
d) Opening new centres or branches
Retention of decision making authority
Name the activity which increases the importance or the role of subordinates?
a) Delegation
b) Decentralisation
c) Centralisation
Decentralisation
Name the concept that explains the manner in which decision making responsibilities are divided among hierarchical
levels.
a) Delegation
b) Decentralisation
c) Centralisation
d) None of above
Decentralisation
It refers to delegation of authority throughout all the levels of the organisation.
a) Delegation
b) Decentralisation
c) Centralisation
d) None of above
Decentralisation
Name the concept which involves decision making authority to be pushed down the chain of command.
a) Delegation
b) Decentralisation
c) Centralisation
d) None of above
Decentralisation
Delegation is a compulsory act Decentralisation is an optional. Do you agree?
a) I completely agree
b) I partially agree
c) None of above
I completely agree
The purpose of this concept is to increase the role of the subordinates in the organisation by giving them more
autonomy.
a) Delegation
b) Decentralisation
c) Centralisation
d) None of above
Decentralisation
Name the concept which has narrow scope as it is limited to superior and his immediate subordinate.
a) Delegation
b) Decentralisation
c) Centralisation
d) Span of control
Delegation
Name the concept in which there is less control over executive’s hence greater freedom of action.
a) Delegation
b) Decentralisation
c) Centralisation
d) Span of control
Decentralisation
The function of management which is is concerned with bringing right and efficient people in organization is
__________
a) Staffing
b) Planning
c) Organizing
d) Controlling
Staffing
Which of the statements given below is not true about staffing?
a) Staffing is a staff activity

b) Staffing is both a line as well as a staff activity
c) Staffing is neither line nor a staff activity
d) Staffing is a line activity
Staffing is neither line nor a staff activity
In a large organization, as the number of persons employed increases, a separate department is required to be set up
which is called as ____________ department
a) Production
b) Marketing
c) Human resource Competent personnel
d) Finance
Human resource Competent personnel
Staffing functions include various steps of selection like tests, interview ,reference and background check etc. which
ensures that the right type of person is selected for a particular job.Which point of importance is being referred to
above?
a) Higher performance
b) Continuous survival and growth
c) Competent personnel
d) Improves job satisfaction
Competent personnel
The staffing function has assumed greater importance these days because of
a) Rapid advancement of technology,

b) Increasing size of organisation,
c) Complicated behaviour of human beings
d) All of the above
All of the above
Human resource management is a wider term and it includes _________ function of management
a) Organising
b) Staffing
c) Planing
d) Controlling
Staffing
Specialised duties and activities performed by the human resource management are:
a) Recruitment
b) Developing Compensation and Incentive Plans
c) Both part a and b
d) None of part a and b
Both part a and b
Which of the statement given is true
a) Staffing is part of Human resource management

b) Human resource management is part of staffing
c) Staffing and Human resource management are same
d) Staffing and Human resource management are entirely different
Staffing is part of Human resource management
Staffing improves job satisfaction and morale of employees through
a) Objective assessment of employee's performance

b) Fair reward for employees' contribution.
c) Proper training and career advancement opportunity
d) All of the above
All of the above
Staffing function of management is _____________
a) One time process

b) Never ending activity
c) Required only at time of starting of business
d) All of the above
Never ending activity
Which of these is the purpose of Recruitment?
a) Help the firm to recognise the calibre of every employee.

b) To create a large pool of applicants for the job
c) To select the most suitable candidates
d) Make sure that there is match between cost and benefits
To create a large pool of applicants for the job

Recruitment is a widely viewed as a _________ process
a) Positive
b) Negative
c) Both positive and negative
d) None
Positive
Workload analysis and workforce analysis is part of ___________ process
a) Selection
b) Recruitment
c) Staffing
d) Training
Staffing
’Badli’ workers are recruited by an organisation through
a) Employment exchange
b) Advertisement
c) Direct recruitment
d) Casual Callers
Direct recruitment
A clerk is promoted to accountant post. Which method is used here?
a) Transfer
b) Promotion
c) Casual callers
d) None
Promotion
Which of the statements below is correct?
a) Over-staffing is desirable
b) Understaffing is desirable
c) Neither over-staffing nor understaffing is desirable
d) Both overstaffing and understaffing are desirable
Neither over-staffing nor understaffing is desirable
External source of recruitment avoids the danger of ‘inbreeding’.Inbreeding means _______
a) Discontentment among employees

b) Increase in number of employees
c) Increase in Selection cost
d) Employees habitual ways without any dynamism
Employees habitual ways without any dynamism
Which of the following is not the step of the staffing process?
a) Compensation
b) Training
c) Recruitment
d) Job offer
Job offer
In India, employment exchanges have been set up by the
a) Government
b) Private individuals
c) Private firms
d) Jointly by public and private sector
Government
Which of the following is the disadvantage of internal source of recruitment?
a) Costly
b) Lengthy process
c) Reduces scope for induction of fresh talent
d) Wider choice
Reduces scope for induction of fresh talent
Under which method of training employees are given training away from the actual workfloor?
a) Apprenticeship programme
b) Internship training
c) Vestibule training
d) Induction training
Vestibule training
Which of the following is not the process of selection?
a) Reference and background checks

b) Training and development
c) Medical examination
d) Contract of employment
Training and development
A test that examines candidate individual potential for learning new skill
a) Trade test
b) Interest test
c) Aptitude test
d) Personality test
Aptitude test
Contract of employment does not include:
a) Job title
b) Job offer
c) Rates of pay
d) Work rules
Job offer
The form which contains certain vital details about the candidate which are authenticated and attested by him or her
is:
a) Job offer
b) Contractor employment
c) Medical test report
d) Attestation form
Attestation form
Which of the following statements is false
a) Development is broader in scope as it include training also

b) Development is narrow in scope
c) Training is narrow in scope
d) Training is part of development
Development is narrow in scope
This method does not includes Learning while doing rather it is learning before doing
a) On the job training

b) Off the job training
c) Induction training
d) Apprenticeship training
Off the job training
Which of the following statements is correct?
a) Training is concerned with maintaining and improving current job performance

b) Development is a job-oriented process
c) Development is a one time process
d) Training is a continuous process
Training is concerned with maintaining and improving current job performance
There is a face-to-face interaction between the employer and the employee, where they try to judge the ability of the
candidate. This step in selection process is called:
a) Recruitment
b) Selection
c) Training
d) Interview
Interview
It refers to the learning opportunities designed to help employees grow
a) Training
b) development
c) Education
d) Selection
development
It refers to the process of instructing, guiding, counseling, motivating and leading people in the organization to
achieve their objectives.
a) Planning
b) Organizing
c) Staffing
d) Directing
Directing
While other functions prepare a setting for action, name the function that initiates action in the organization.
a) Planning
b) Organizing
c) Staffing
d) Directing
Directing
Identify the level at which the directing function takes place in an organization.
a) Top Level management

b) Middle Level management
c) Lower Level management
d) All of the above
All of the above
Which of the following is not the characteristic of Directing?
a) It initiates action
b) It is a continuous process
c) It leads to faster spread of information
d) It flows from top to bottom.
It leads to faster spread of information
Which of the following is not the importance of Directing?
a) It facilitates decision making

b) It promotes innovation
c) It guides employees
d) (a) and (b)
(a) and (b)
Which function of management among the following facilitates change:
a) Organizing
b) Directing
c) Controlling
d) None of the above.
Directing
Which of the following statements is correct:
a) Directing is a continuous process and flows from bottom to top

b) Directing takes place only at the top level of management.
c) Directing initiates action and flows from top to bottom
d) Directing takes place only after the Staffing function is performed.
Directing initiates action and flows from top to bottom
Which of the following is the Principle of Directing?
a) Harmony of objectives
b) More demanding customers
c) Market orientation
d) None of these
Harmony of objectives
Which of the following is not the Principle of Directing?
a) Managerial communication
b) Unity of Command
c) Use of informal organizations
d) None of these.
None of these.
Among the following statements, which one is correct?
a) Directing leads to maximum individual contribution

b) Directing is a time consuming process
c) Directing is identifying and evaluating
d) alternative courses of action
Directing leads to maximum individual contribution
Which one of the following is an element of direction?
a) Controlling employees
b) Motivating employees
c) Recruiting employees
d) Training employees
Motivating employees
Which one of the following is not an element of direction?
a) Motivation
b) Supervision
c) Leadership
d) Selection
Selection
It is defined as the process of guiding the efforts of employees and other resources to accomplish the desired
objectives.
a) Supervision
b) Communication
c) Leadership
d) Inspection
Supervision
Which of the management tasks is the most important for a supervisory manager?
a) Planning
b) Organizing
c) Controlling
d) Staffing
Controlling
Supervision function is mainly performed by .................... level of managers.
a) Top
b) Middle
c) Lower
d) Team leaders
Lower
Identify which of the following statements is correct:

a) Supervision is an element of Directing
b) Supervision is the function to be performed by the supervisor
c) Supervision means overseeing what is being done by the subordinates
d) All of these.
All of these.
Which of the following elements of Directing produces goal-directed behaviour?
a) Motivation
b) Supervision
c) Leadership
d) Communication
Motivation
Which of the following elements of Directing is the process of exchange of ideas and information among people.
a) Motivation
b) Supervision
c) Leadership
d) Communication
Communication
Which of the following elements of Directing is the process of influencing people so that they strive willingly and
enthusiastically towards the achievement of group goals.
a) Motivation
b) Supervision
c) Leadership
d) Communication
Leadership
Mr. Ayush, a manager, explains to a worker about operations to be carried out by him on a hi-tech machine.Identify
the element of Directing mentioned above.
a) Motivation
b) Supervision
c) Leadership
d) Communication
Supervision
Effective motivation in the organization does not contribute towards:
a) Developing performance level of employees

b) Resistance to changes in the organization
c) Helping in reduce employee turnover
d) All of the above
Resistance to changes in the organization
Motivators can be:
a) Positive
b) Negative
c) Both positive and negative
d) None of these
Both positive and negative
Motivation is a complex process as:
a) Individuals are heterogeneous in their reaction

b) Any type of motivation may not have a uniform effect on all the members.
c) Individuals are heterogeneous in their expectations and perceptions
d) All of the above
All of the above
Motivation is an
a) Internal feeling
b) External feeling
c) Induced feeling
Internal feeling
What is the last stage in the motivation process?
a) Search behavior
b) Satisfied Need
c) Tension
d) Reduction of Tension
Reduction of Tension
Motivation process begins with:
a) Search behavior
b) Drives
c) Tension
None of the above
Motivation is the process of making subordinates to act in a desired manner to achieve:
a) Personal goals
b) Organization goals
c) Social goals
d) Personal goals and Social goals
Organization goals
Motivation helps to reduce………….……….. and thereby saves the cost of new recruitment and training.
a) Employee turnover
b) Employee absenteeism
c) Employee performance
d) All of the above
Employee turnover
………………is an inner state that energies, activates or moves and directs towards goals
a) Motivation
b) Motivators
c) Motive
Motive
………………is the technique used to induce to make subordinates to act a desired manner to achieve Organization
goals:
a) Motive
b) Motivation
c) Motivator
d) None of the above.
Motivation
The highest level of need in the need hierarchy of Abraham Maslow is:
a) Safety need
b) Belongingness need
c) Self actualization need
d) Prestige need
Self actualization need
Which one of these is used for motivation?
a) Job simplification
b) Job rotation
c) Job enlargement
d) Job enrichment
Job enrichment
Which one of the following factors is used to improve the quality of work life?
a) Flexible work schedule

b) Tall organization structure
c) Tight work schedule
d) Financial incentives
Flexible work schedule
Which one of the following factors can be used in improving quality of work life?
a) Flexible work schedule

b) Tall organization structure
c) Tight work schedule
d) Financial incentives
Flexible work schedule
Which of the following is not a suggestion for motivating employees?
a) Recognize individual difference

b) Match people to jobs
c) Individualize rewards
d) Makes goals very difficult to achieve
Makes goals very difficult to achieve
Which of the following is not an example of financial incentive?

a) Perquisites
b) Job enrichment
c) Profit Sharing
d) Co-partnership
Job enrichment
Which of the following is not an example of non-financial incentive?
a) Perquisites
b) Career advancement opportunity
c) Status
d) Organizational climate
Perquisites
On joining a big company as Chief financial Officer, Shreyas was allotted 500 shares of the company. Identify the type
of incentive being described.
a) Perquisites
b) Retirement Benefits
c) Co-partnership
d) Pay and allowances
Co-partnership
Which of the following is not an assumption of Maslow’s theory?
a) People’s behavior is not based on their needs

b) Satisfaction of such needs influence their behavior
c) A satisfied need can no longer motivate a person
d) A person moves to the next higher level only when the lower need is satisfied.
People’s behavior is not based on their needs
A new employee of an organization does not have freedom to introduce any changes in the activities carried out in
the organization. Identify the incentive which is being ignored by the organization.
a) Organizational climate
b) Job security
c) Career advancement opportunity
d) Employee recognition program
Organizational climate
Which of the following is not a feature of leadership?
a) It shows ability of an individual to influence others

b) It leads to achievement of organizational goals
c) Leadership is a one-time process
d) It leads to desired change in the organization.
Leadership is a one-time process
As the general manager of a company, Rishabh maintains good interpersonal relations with followers and also
motivates them to contribute for achieving organizational goals. Identify the concept being described in the above
lines:
a) Supervision
b) Communication
c) Determinations
d) Leadership
Leadership
Persons who are able to influence others and who possess managerial authority are termed as ______________.
a) managers
b) leaders
c) organizers
d) visionaries
leaders
A successful leader has which of the following characteristics?
a) Indicates ability of an individual to influence others

b) Maintains personal relations and help followers in fulfilling their needs
c) Tries to bring change in the behaviors of others
d) All of the above.
All of the above.
Identify the styles of leadership in which the superior uses the forces from within the groups in order to establish
control:
a) Autocratic leadership
b) Democratic leadership
c) Laissez-faire leadership
(a) and (b)
Democratic leadership
A democratic leadership style has which of the following characteristics?
a) encourages them to participate in decision making

b) A dictatorial leader
c) Genuine
d) Answers a & b.
encourages them to participate in decision making
Which of the following statements about leadership is true?
a) Every leader is a manager

b) When people operate as leaders their role is always clearly established and defined
c) Leadership does not necessarily take place within a hierarchical structure of an organization
d) All the above.
Leadership does not necessarily take place within a hierarchical structure of an organization
Which of the following statements is correct:
a) Leadership is situational
b) Laissez-faire leadership is subordinate – centered leadership
c) Democratic leadership is group – centered leadership.
d) All of the above
All of the above
This leader is dogmatic’. This statement applies to which of the following styles of leadership:
(a) and (b)
Autocratic leadership
'This leader listens to everyone’s opinion, their ideas and concerns but takes his own decision’. This statement applies
to which of the following styles of leadership:
(a) and (b)
Autocratic leadership
Formal communication may take place between:
a) Superior and Subordinate

b) Subordinate and superior
c) Two managers at the same level
d) All of the above
All of the above
Upward communication refers to flow of communication:
a) Superior to Subordinate
b) Subordinate to superior
d) All of the above
Subordinate to superior
Lateral communication takes place from:
a) Superior and Subordinate

b) Subordinate and superior
d) All of the above
Two managers at the same level
It is very difficult to detect the source of such communication
a) Upward communication
b) Vertical communication
c) Lateral communication
d) Informal communication
Informal communication
Which of the following is not a type of communication barrier?
a) Semantic
b) Psychological
c) Rationale
d) Organisational
Rationale
Which of the following is not the type of personal barrier?

a) Fear of challenge to authority
b) Unwillingness to communicate
c) Loss by transmission and poor retention
d) Lack of proper incentive
Loss by transmission and poor retention
Which of the following is not the type of psychological barrier?
a) Premature evaluation
b) Lack of attention
c) Fear of challenge to authority
d) Distrust
Fear of challenge to authority
Which of the following is not the type of semantic barrier?
a) Badly expressed message

b) Unclarified assumptions
c) Technical jargon
d) Premature evaluation
Premature evaluation
Grapevine is a :
a) Formal communication
b) Barrier to communication
c) Lateral communication
d) Informal communication
Informal communication
Which of the following ways help in improving communication effectiveness?
a) Ensuring proper feedback

b) Being a good listener
c) Ensuring follow-up
d) All of the above
All of the above
Controlling focuses on the objectives as
a) It ensures performance of activities as per set plans

b) it finds deviations, if any, and indicates corrective action
c) It ensures utilisation of resources for achievement of goals
d) all the above
all the above
Controlling is forward looking
a) It looks into the future

b) It is based on past experience
c) It takes corrective action to improve the performance
d) It checks the performance.
It takes corrective action to improve the performance

Mohan says controlling is backward looking where as Sohan says controlling is forward looking .Who is correct in your
opinion?
a) Mohan
b) Sohan
c) Mohan and Sohan both
d) Both are partially correct
Both are partially correct
Controlling is required as much in an educational institution as in a business organisation. This means controlling is
a) A continuous process
b) Forward looking
c) Pervasive
d) Performed by workers and supervisors
Pervasive
Controlling function brings back the management cycle back to the ___________ function.
a) Planning
b) Organising
c) Communication
d) Directing
Planning
____________function of management guides the organisation and keeps it on the right track
a) Controlling
b) Organising
c) Directing
d) Staffing
Controlling
_____________ function of management ensures that actual activities confirm to planned activities.
a) Coordination
b) Planning
c) Controlling function
d) Organising.
Controlling function
A good control system ensures
a) Coordination
b) Order and discipline
c) Efficient use of resources
d) All the above.
All the above.
Controlling helps in efficient utilisation of resources by.
a) Performing work in accordance with predetermined standards.

b) Preventing misuse and wastage of resources.
c) Ensuring workers work as per standards in terms of quantity, quality and cost.
d) All of the above.
All of the above.
Controlling ensures order and discipline by
a) Keeping subordinates under check.

b) Motivating employees
c) coordinating with the departments
d) judging accuracy of standard
Keeping subordinates under check
Planning and controlling are__________to each other
a) Separate
b) Interrelated
c) Unrelated
d) Opposite
Interrelated
Critical point focuses on
a) Every task
b) Financial areas
c) Key result areas
d) Planning areas
Key result areas
Which of the following functions is the prerequisite for controlling?
a) Staffing
b) Planning
c) Directing
d) Organising
Planning
Measurement of employees performance can be done by ___________
a) Increasing the market value of the company

b) Gross profit ratio
c) Graphic Rating Scales
d) Performance report
Graphic Rating Scales
Identify one of the features of standards from the following
a) Rigid
b) Flexible
c) Static
d) Unbending
Flexible
Standards can be set in the following terms
a) Only qualitative
b) Only quantitative
c) Both qualitative and quantitative
d) Neither qualitative or quantitative
Both qualitative and quantitative
Management by exception refers to________________
a) Significant deviation which goes beyond the permissible limits should be brought to the notice of
management
b) Focus on the key result areas
c) Comparison of actual performance with the standards
d) Measurement of company and its employees performance
Significant deviation which goes beyond the permissible limits should be brought to the notice of management
Which of the following is not a step in the process of controlling
a) Measurement of actual performance

b) Establishing reporting relationship
c) Setting performance standards
d) Taking corrective steps
Establishing reporting relationship
Which of the following statements is true?
a) Planning and controlling are both evaluative

b) Controlling and planning are both prescriptive
c) Planning is prescriptive and controlling is evaluative
d) Planning is evaluative and controlling is prescriptive
Planning is prescriptive and controlling is evaluative
Mr. Amit is engaged in manufacturing bags and jackets by using environment-friendly methods of production. Which
management objective is used here?
a) Individual objective
b) Organizational objective
c) Economic objective
d) Social objective
An organization is providing good working conditions and a healthy atmosphere to its employees. Which
management objective is highlighted?
a) Personal objective
b) Individual objective
c) Social objective
d) Organisational objective
Which level of management is responsible to ensure that their departments have the required number of personnel?
a) Supervisory level
b) Middle-level
c) Top-level
d) Operational level
An organization is a group of different individuals who work together with coordination and team spirit to achieve
the goals of the organization. Which characteristic of management is being highlighted in the above statement?
a) Pervasive function
b) Continuous process
c) Group activity
d) Goal oriented
The force that connects all the other functions of management is called
a) Controlling
b) Cooperation
c) Coordination
d) Planning
The principle which states that there should be good supervisors at all levels for the smooth and systematic working
of an organization is:
a) Order
b) Equity
c) Initiative
d) Discipline
Work-Study technique does not include:
a) Functional foremanship
b) Motion study
c) Fatigue study
d) Time study
Which foreman keeps the machinery and tools ready for operation by workers.
a) Gang Boss
b) Repair Boss
c) Speed boss
d) Inspector
Uniformity in production can be achieved by using this technique of Scientific Management.
a) Simplification
b) Standardization
c) Time study
d) Method
Violation of this principle will increase in labour turnover
a) Esprit de Corps
b) Remuneration
d) Stability of personnel
Out of these, which Principle of management has been given by Henry Fayol?

b) Principle of unity of command
c) Principle of using science instead of the rule of thumb
d) Principle of optimum production
In the current scenario, consumers are health-conscious which is giving rise to an increase in demand for Organic
products," Which factor of the business environment is being highlighted in the above statement.
a) Legal environment
b) Political environment
c) Social environment
d) Economic environment
Which of the following is an example of a social environment?

a) Consumer protection Act
b) Composition of family
c) Money supply in the economy
d) The Constitution of the country
Globalization does not aim at
a) Foreign exchange reforms

b) Import liberalization
c) Export promotion
d) Disinvestment
An employee will retire at the age of 62 years. Which type of plan is it?
a) Objective
b) Policy
c) Method
d) Rule
Once plans are made, the manager may not be in a position to change them. Identify the limitation of planning
a) Reduces creativity
b) Huge cost
c) Leads to rigidity
d) May not work in a dynamic environment
One of the followings is not importance of planning
a) Promotes innovation
b) Establishes standards
c) Primary function
d) Provides direction
In which step of the planning process, pros, and cons of each alternative is examined
a) Selecting an alternative
b) Setting Objectives
c) Evaluating Alternative courses
d) Developing Premises
In which step of the planning process the best and most feasible plan will be chosen to be implemented
a) Evaluating alternative courses

b) Selecting an alternative
c) Developing Premises
d) Setting Objectives
The first step of the organizing process is
a) Setting Objectives
b) Assignment of duties
c) Departmentalisation
d) Division of work
The form of organization known for giving rise to rumors is called
a) Centralized organization
b) Decentralized organization
c) Formal organization
d) Informal organization
A network of social relationships that arises spontaneously due to interaction at work is called
a) Decentralization
b) Delegation
c) Informal organization
d) Formal organization
Establishing reporting system leads to
a) Specialization
b) Adaption to change
c) The clarity in working relationships
d) Improved productivity
Which of the following is not the process of selection?
a) Medical examination
b) Training and development
c) Reference and background checks
d) Contract of employment
Contract of employment does not include:
a) Work rules
b) Job offer
c) Rates of pay
d) Job title
The test which is an indicator of a person’s learning ability or the ability to make decisions and judgments is
a) Aptitude test
b) Intelligence test
c) Trade test
d) Personality test
Process of identifying and choosing the best candidate
a) Training
b) Selection
c) Development
d) Recruitment
"If you wish to plan for a year to sow a seed; if you wish to plan for 10 years plant trees; if you wish to plan for a
lifetime, develop people. “Which function of management is being referred to here?
a) Directing
b) Staffing
c) Organising
d) Planning
Standards can be set in the following terms:
a) Only Qualitative
b) Only Quantitative
c) Both Qualitative and Quantitative
d) Neither Qualitative nor Quantitative
‘Planning in the absence of control is meaningless’. What does this statement indicate in respect of both?
a) Only planning is essential

b) Only controlling is essential
c) Both are essential
d) Both are unnecessary

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1. Which of the following statements is false?

a) Management is as old as civilization

Management is a static subject

2. Economic objectives of a business are:

All of the above

3. The levels of Management are :

All the above

4. Which is not an objective of management?

5. Policy making is the function of

Which is not a function of Management?

a) Top level management

Middle level Management

a) Management of work 1. Converting inputs into outputs

b) Management of people 2. Goals: products and services

c) Management of operations 3. Human resources

Both art and science

Management as an art does not have the following feature

a) Existence of theoretical knowledge

Identify the scholars with the principles propounded

a) F.W.Taylor 1. General principles of Management

b) Henri Fayol 2. Scientific Management Principles

a) Can be modified according to given situation

All of the above

Which of the following is not a function of management

State True or False.

Match the process with the function of management

C) Staffing 3. Defining relationships and resources

D) Directing 4. Thinking before doing

E) Controlling 5. Supervision, motivation, leadership and communication.

a) A4, B3, C2, D5, E1

A4, B3, C2, D5, E1

Staffing is also known as the Human Resource function.

a) Integrates group efforts

All of the above

Coordination is important for all of the above

a) Purchase, production, sales and finance

All of the above

Match the following

a. Hard skills 1. How a team works, how people are motivated.

b. Soft skills 2. Strategy, technology, analysis. Engineering

Global managers keep track of the trends in

All of the above

Global manager works in capacity of

All the three above

Principle of management are different from pure science principle because

a) It facilities scientific decision

Fulfills social responsibility

Principles of management are not:

How are principles of management formed?

The principles of management are significant because of:

All of the above

Henry Feyol was a:

Principle of Management are

a) Values of the organization

Principle of Management provide

Application of principle of management is dependent

a) Formed by practice and experimentation

a) Father of general management

Father of scientific management

Which of the following statements is FALSE about Taylor and Fayol?