Capability Statement

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Capability Statement Prepared for: United States Access Board

Company Overview
Journey Transport is a leading provider of non-emergency medical transportation in California, with capabilities to provide
special services for wheelchair and gurney patients, paratransit, charter van service for social gatherings and
tours, shuttle services, ambulance service, and standby EMS personnel for special events. Our service covers over
90% of the California population and we intend to expand to Oregon, Washington, Arizona, Nevada, and Texas in 2023.

Contact Core Competencies


CONTACT NAME: Chad G. Hardcastle • 11 years, 84 vehicles, 11.8 million safely
TITLE: Managing Member traveled miles
PROFESSION: Transportation • Licensed and accredited for all levels of
OFFICE: (877) AMB-4VET (262-4838) service including:
EMAIL: [email protected] o Charter/passenger transport
§ Paratransit
Differentiators § Wheelchair Van
• Specialized concierge-level customer service § Gurney Van
training for all staff § Ambulance service (EMS)
• 24/7 service available o Bariatric transport
• All drivers trained and certified by nationally o Long-Distance patient transport
recognized Driver Safety Program o Inmate transport
• Guaranteed on-demand services • Capable of both long term and short
• Event Recorder Cameras (EVR’s) in all term/temporary projects due to portability of
vehicles business
• Daily vehicle cleaning practices exceed CDC • Serve all channels for healthcare including VA
guidelines Hospitals in Southern California
• Real-time tracking of all vehicles NAICS Codes
• In-vehicle electronic driver coaching
• 485991: Special Needs Transportation
• Offices strategically positioned around major
• 485999: All other transit and Ground Passenger
metropolitan areas
Transportation
• All staff certified in CPR/First Aid & AED
• 621910: Ambulance Services
• Scalable for rapid increases in volume
• Uniformed and professional staff Corporate Data Overview
• Through our vetted partners our coverage area DUNS: 848930561
spans over 90% of California’s metropolitan CAGE: 7CRW2
areas. UEI: VKE4YCL2LYF3
• Trained and certified in PHI/HIPAA protocols Year Founded: 2013

Contact Information
PHONE: 562-366-0366 • FAX: 209-941-3075 • WEBSITES: myjourneytransport.com • myjourneyambulance.com
Past Performances
Journey is a premium provider of ambulance (EMS) services, gurney transport, and wheelchair van transport
for many healthcare systems, facilities, clinics across California including;

• Exclusive provider for Wheelchair and Gurney Van services for Loma Linda VA
• Exclusive provider for Wheelchair and Gurney Van services for Norcal VA System
• Exclusive ambulance (EMS) provider for the VA Healthcare Systems;
• Los Angeles VA
• Long Beach VA
• San Diego VA
§ California Department of Corrections (CDCR)
• Dignity Healthcare
§ Program for All-inclusive Care for the Elderly (PACE)
• Long Beach, CA
• Pasadena, CA
• Fresno, CA
• Stockton, CA
§ Child Protective Services
§ Enloe Medical Center,Chico, CA
§ Stockton Unified School District
§ Dameron Hospital (Stockton, CA)
§ St Joseph’s Hospital (Stockton, CA)
§ San Joaquin County General Hospital (French Camp, CA)
§ Lodi Memorial Hospital (Lodi, CA)
Service coverage map by
§ Covenant Care Healthcare office/deployment area
§ Windsor Healthcare
§ WelbeHealth

Community Involvement

§ Transportation provider for Project Roomkey


§ Transportation provider for Gospel Mission
§ VFW lifetime membership
§ Local youth sports sponsorships
§ Chamber of Commerce member
§ Motorsports racing sponsorship

Office Locations
1330 W Robinhood Drive 8116 Byron Road 473 E Carnegie Drive 5995 Mira Mesa Blvd.
Suite B Suite C Suite 200 Suite E
Stockton, CA 95207 Whittier, CA 90606 San Bernardino, CA 92408 San Diego, CA 92121

8325 Siena Ave 3930 Pacheco Blvd


Sacramento, CA 95828 Martinez, CA 94553

Contact Information
PHONE: 562-366-0366 • FAX: 209-941-3075 • WEBSITES: myjourneytransport.com • myjourneyambulance.com

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