ADA Universtiy
ADA Universtiy
ADA Universtiy
: 8
Policy and Procedures Effective date: July 1, 2018
I. Mission ............................................................................................................................. 2
II. Vision ............................................................................................................................ 2
III. Core Values ................................................................................................................... 2
IV. Statement of Common Purpose .................................................................................... 2
V. Strategic Objective 1: Learning .................................................................................... 3
VI. Strategic Objective 2: Students ..................................................................................... 5
VII. Strategic Objective 3: Faculty and Research ............................................................. 7
VIII. Strategic Objective 4: Staff........................................................................................ 9
IX. Strategic Objective 5: Internationalization of ADA University ................................. 10
X. Strategic Objective 6: Branding .................................................................................. 12
XI. Strategic Objective 7: ADA Science and Innovation Park ......................................... 14
XII. Strategic Objective 8: Governance and Leadership ................................................ 16
XIII. Strategic Objective 9: Resource Mobilization ......................................................... 18
ADA University
Policy and Procedures Strategic Plan 2025
I. Mission
Our mission is to cultivate highly intellectual solution providers who are closely collaborating,
effectively communicating members of global community with ethics and sense of citizenship.
II. Vision
We continually strive to be a world-class university in Azerbaijan with an excellence of “müəllim and
alim” in an innovative learning culture.
Innovate learning environment by enhancing applied knowledge and engaging process that
would lead the transformation of our students through relevant skills and program offerings
1.1 Enrich our students’ academic experiences and empower them to develop the right skills to
enable them to succeed in the workplace
1.1.1: Develop cognitive skills through learning by doing: Ensure a significant portion of the
curriculum is based on practicum by using emerging tools such as flipped classrooms,
mandatory graded teamwork projects, hybrid education, digital simulations, start-up demos,
case method etc. so that our students learn how to apply their knowledge to solve real world
problems.
1.1.2: Enhance behavioral and mindset skills that are critical to both personal and professional
success: Reshape the learning ecosystem with right interventions to develop personal
responsibility, self-awareness, navigation of ambiguity, persistence, adaptability, grit,
flexibility, growth mindset, ethics and honor.
1.1.3: Develop strong leadership and global citizenship skills: Build a culture by organizing a
student-driven ADA tradition that promotes service to community and ability to mobilize
others, which also encourages faculty mentoring and staff participation.
1.1.4: Cultivate a strong command of English as a means of education in ADA and equip
students with strong writing skills.
1.1.5: Enhance communication skills of students by integrating public speaking, presentation
and debate capabilities into our curriculum.
1.1.6: Cultivate strong intercultural competence of students to enhance development of respect
and appreciation of other cultures and people by them.
1.1.7: Enhance the use of technology in classrooms and across the curriculum, increase means
of mobility and ensure maximum utilization of learning management systems.
1.1.8: Select core values that would distinguish ADA’s teaching culture and decide on the
relevant actions that best reflect these values into real teaching environment.
1.2 Innovate program portfolio of ADA by leveraging the opportunities in online world, in high
demand areas, and in global offerings
1.2.1: Initiate a hybrid education model as a combination of online, modular and conventional
classroom course offerings in line with emerging global education trends and build a cross-
school committee to continuously evaluate the feasibility, adoption and growth of this model
for innovation to improve the quality and options in learning harnessing digital technologies.
ADA University
Policy and Procedures Strategic Plan 2025
1.2.2: Explore opportunities of building new undergraduate and graduate programs in niche
strategic areas, which can be jointly offered by different schools of ADA University, as well
as with recognized partner universities across the world.
1.2.3: Grow Executive Education while also developing niche areas under its roof such as
online certificate programs, corporate trainings, sales and development of convention
business, build benchmarks of profitability for it, and increase its share of revenues within the
University.
1.2.4: Develop our summer school structure, design and introduce various programs, while
also maximizing utilization of campus in summer.
1.2.5: Offer distance learning, certificate, summer and other programs in Washington DC at
ADA University Foundation headquarters in partnership with major universities in the area.
Develop our students with global leadership potential by providing them with an international
perspective in a diverse environment and with a sound support system
2.1 Attract, admit and enroll a sound talent base with a potential for growth
2.1.1: Establish clear enrollment goals, then, determine, achieve and maintain optimum
enrollment through 2025.
2.1.2: Define the desired student profile and administer admission criteria and process in line
with this student profile.
2.1.3: Build an Intensive High School outreach program: - Institutionalize a summer bridge
program for top high school students across the country in the STEM and support them with
introduction to programing area with some English language modules to optimize the
preparedness, retention and success of our students when they enroll at ADA University.
2.4 Create a full support system for our students to engage them in a vibrant campus
community and to increase their employability
2.4.1: Design and implement a counseling program to address special needs of our students.
2.4.2: Empower Student Government and improve its involvement in planning and
administering student initiatives and services.
2.4.3: Improve student clubs, initiatives and social activities to increase student engagement
and help build a vibrant campus.
2.4.4: Support sports clubs and maintain optimum level of athletic activities throughout the
campus.
2.4.5: Invest in and build a strong Career Management Center, strengthen its integration into
overall ADA education, develop benchmarks for internship and employment opportunities
both inside and outside the country, increase such opportunities of our students through career
fairs, industry panels, individual interviews and ADA University Foundation USA.
2.4.6: Strengthen the office of Bursar and Financial aid to better address the impact of rising
cost of education by developing ways of supporting our students accordingly.
ADA University
Policy and Procedures Strategic Plan 2025
3.1 Create ADA University Future Faculty by attracting the best and brightest from across the
country as a potential pool of Azerbaijani faculty to construct a sound base for and ensure the
continuity of our future growth
3.1.1: Create and fund an Office of Future Faculty Development led by Vice Rector of
Academic Affairs.
3.1.2: Institutionalize a sustainable PhD development program including multiple approaches,
such as joint PhD programs and targeted programs attainable fully at partner University, by
signing long-term partnership agreements with multiple reputable universities abroad to
develop a pool of potential Azerbaijanis with terminal degrees as future faculty for respective
schools.
3.1.3: Track and engage Azerbaijani academics abroad in the activities of the University and at
various schools.
3.1.4: Assess readiness to develop our own post-graduate programs for selected areas in the
long term.
3.2 Optimize faculty recruitment effort to find the talent that would both allow capability
building within the university and increase the reputation of university worldwide
3.2.1: Mandate each Dean to develop faculty projections for at least upcoming 3 years while
also ensuring a balanced and optimal mix of faculty in close coordination with the Vice Rector
of Academic Affairs.
3.2.2: Mandate Vice Rector of Academic Affairs and Deans to create a database of potential
visiting professors for a period of two years in advance, which could be used as a guiding base
for faculty recruitment.
3.2.3 Explore the opportunities of bringing more senior and reputable international faculty
with short, medium and long term positions to facilitate development and delivery of programs
and curriculum on focus areas, as well as collaborate on building teaching and research
capabilities of our local faculty.
3.2.4: Expand the geographic reach of recruitment and identify multiple “hotspots”, such as
Eastern Europe, Southeast Asia and Turkey etc. to ensure the success of recruitment efforts
and attract diverse faculty of quality.
3.2.5: Design and improve the Orientation Program and support services for the newly
recruited faculties, including additional modules for International Faculty for their better
integration in ADA University, culture and society.
3.2.6: Include HR in faculty recruitment and assign a specific HR specialist as faculty
Recruitment officer to support Deans on recruitment administration and interface with the
University’s HR.
ADA University
Policy and Procedures Strategic Plan 2025
3.4 Set a standardized and sound faculty performance management system with the right
evaluation and consequence management mechanism
3.4.1: Establish a “Quality Assurance and Assessment Office” led by Vice Rector of
Academic Affairs and Deans that would ensure consistency of high-quality education during
the growth of ADA University, coordinate internal and external QA requirements and
reporting.
3.4.2: Enhance the performance management system to ensure multiple data points are
integrated in faculty evaluation (e.g., student evaluations, peer faculty observations, dean
evaluations, research effort and their own statements) and ensure the implementation on a
periodic and standardized basis.
3.5 Create research areas of strategic importance while supporting faculty in their individual
research efforts and improve overall research performance
3.5.1: Determine research areas of strategic importance, including interdisciplinary research
and incentivize research efforts focused on these areas by establishing a competitive awarding
system.
3.5.2: Encourage faculty to seek and ensure external funding for their individual research
projects, support faculty in these efforts through OSRG and ensure all potential research
contracts are reviewed, approved, signed and administered by OSRG through completion.
3.5.3: Improve research performance of core faculty and build accountability and
encouragement mechanisms to lead to tangible research output.
ADA University
Policy and Procedures Strategic Plan 2025
Employ and develop highly competent staff team that operate most effectively with a sense of
belonging, norms of ethics and belief in a culture of excellence
4.1 Improve recruitment effort to select people with highest potential and ethics
4.1.1: Improve and decentralize the hiring process of staff, establish a hiring committee and
add only relevant people to it.
4.1.2: Mandate Human Resources Department to pre-define the norm staffing positions of
each department and salary ranges of each position in the organization.
4.1.3: Develop a set of clearly defined job descriptions and qualifications, and adhere to them
while hiring.
Build a global presence by increasing diversity of faculty, students and staff, ensuring their
alignment and mobility, and developing a strong presence outside Azerbaijan
5.1: Create alignment on the importance of internationalization among campus community, and
buy-in their ownership of our internationalization strategy to help position ADA University as a
global intellectual hub attracting students, faculty and staff from around the world
5.1.1: Organize frequent and regular campus-wide dialogues with different focus groups
including faculty, students and staff on internationalization agenda.
5.1.2: Develop strategies and action plans to better orient and induct international
faculty, staff and students, thereafter, to continuously integrate them with their
Azerbaijani peers.
5.1.3: Create remuneration and benefits package of faculty and staff, independent of their
national or international origin, to ensure we have a merit-based community.
5.1.4 Host international conferences and forums at the University, encourage faculty to present
their research at international conferences and support our students to participate in
international peer University student competitions in a diversity of disciplines.
5.3. Look beyond national borders when recruiting faculty and leadership
5.3.1: Develop balanced mix to ensure at least 30 percent of faculty body is international
across all programs and schools.
5.3.2: Recruit and retain top university administrators from across the globe and ensure there
is a right mix of national and international administrators.
ADA University
Policy and Procedures Strategic Plan 2025
Build a differentiated, consistent, sustainable and high impact branding strategy that will help
us to achieve our vision by acquiring a strong global positioning, by attracting best talent, by
achieving success in fundraising and by enhancing ADA reputation among opinion leaders and
key constituencies
6.1 Define the building blocks and management structure of ADA University’s brand strategy
6.1.1: Build a brand management team that has the end to end responsibility for all the
initiatives defined in Strategic Objective 6.
6.1.2: Initiate a “branding research and analysis” effort (surveys, focus groups and
interviews) with internal (top management, students, faculty and staff) and external
stakeholders (prospective students and faculty, government and private institutions,
international partners) to generate a sound input base for branding strategy formulation
process.
6.1.3: Extract guidelines and messages from key university strategy elements (mission, vision,
values and strategic objectives) that will constitute the overarching body of the ADA’s
branding strategy and ensure its consistency with overall strategy.
6.1.4: Define ADA University’s brand architecture - a) DNA: what makes brand unique
b) History: what the brand stood for at its beginning c) Values: what brand currently stands
for d) Codes: what embodies the brand and makes it iconic.
6.1.5: Define ADA University brand’s future – a) Vision of the market: how market and
student body will evolve in the future, b) Brand aspirations: brand’s target position in
2025, c) Brand objectives: expectations the brand wants to fulfill.
6.1.6: Build brand territories – which geographies the brand covers and target group
analysis – which student segments are targeted, their demographics and specific needs.
6.1.7: Build ADA University brand’s value proposition – what unique space the brand wants
to capture in students’ and faculties’ mind and influence.
6.2: Construct ADA University’s brand communication guidelines and decide on delivery
methods that are effective to reach right people and attract the desired talent
6.2.1: Design ADA’s fundamental branding guidelines - graphical guidelines (logo,
lettering, materials used etc.) and editorial guidelines (codification of key drivers, type of
words and tone, level of language, applications illustration etc.) that will guide through any
internal and external effort.
ADA University
Policy and Procedures Strategic Plan 2025
6.3 Support our brand strategy delivery with a dynamic online presence in order to effectively
reach out to student, faculty and opinion leaders and to better communicate competitive
advantages of our brand and identity to the right group at the right timing
6.3.1: Redesign our website and website management process to create a more responsive,
intuitive, easy-to-navigate and updated platform that would represent ADA University brand
to the best extent possible.
6.3.2: Leverage search engine optimization tools to receive a prominent spot for the
university and programs in search engine results.
6.3.3: Rely on data-driven web analytics and big data to determine who our audience is, how
we should reach them and which platform is the most effective to communicate into.
6.3.4: Reform our social media team and strategy to realize the best ROI on administrating an
effective strategic social media management.
6.3.5: Invest in having a presence in mobile technologies to reach untapped opportunities in
rise of mobile technology and connected devices.
6.3.6: Include CRM culture and methods into our outreach to prospective students.
6.4: Build a brand tracking and monitoring system to ensure that branding effort is effective
over time
6.4.1: Define brand KPIs both for annual targets of the university (e.g program fill rates,
executive education enrollment, international student ratio etc.) and daily brand performance
metrics (e.g press coverage, event feedbacks etc.) to measure and track the effectiveness of the
branding effort.
6.4.2: Develop a continuous branding research culture that will gather comparable feedback
over time for ADA University’s brand image and update the brand strategy accordingly with
the related outcomes.
ADA University
Policy and Procedures Strategic Plan 2025
Help build a wealth of university, while also promoting innovation and entrepreneurship,
transfer of knowledge and technology through maximum utilization of high-impact talent
7.1 Help lift up natural sciences and build up a good intellectual base in the country
7.1.1: Construct a college that enhances students’ command of the Azerbaijani and English
languages, builds a strong national identity and sense of belonging, and cultivates the right
environment to lift up the science, technology, engineering and mathematics in the country.
7.1.2: Attract and retain a strong cadre of teachers specializing in areas of national heritage
such as history, language and literature, and competencies in STEM.
7.1.3: Spearhead national recruitment efforts and conduct activities to identify and attract
potential students from all parts of Azerbaijan to enroll in the ADA University College.
7.2 Build technology labs to provide faculty and students with an opportunity to conduct their
research and commercialize their innovative ideas while collaborating with small enterprises
and major technology companies
7.2.1: Build partnerships with major technology companies (e.g. SAP, Cisco, Microsoft) to
provide IT trainings to company employees and interested candidates in the first phase.
7.2.2: Attract and employ researchers and developers to Technology Labs from local,
international universities while also leveraging Azeri Network in the US, Europe and Asia.
7.2.3: Construct Technology labs and different technology labs (i.e. Cybersecurity Lab,
Technology Competence Center, and Data Science Lab) with public and private investments.
7.3 Build an A-lab to act as an incubator for the start-ups and grow their innovative ideas from
inception to implementation and equip our talent with a foundational knowledge about
innovation, technology and business entrepreneurship
7.3.1: Pre-incubate 3-4 successful start-ups by providing seed funding from ADA University
Foundation with a phased approach.
7.3.2: Launch an A-Lab, as a center for innovation and entrepreneurship, also serving public
and community outside ADA University and employ a small team for A-lab to organize
programs and events to be held within A-lab.
ADA University
Policy and Procedures Strategic Plan 2025
7.4 Support successful start-ups by establishing a legal entity under ADA University Foundation
and attract venture capitals and angel investors to create a strong and continuous start-up
ecosystem for growth
7.4.1 Establish Venture Capital/Seed Fund legally under ADA Foundation and agree on
performance criteria, ticket size per company, fund size for ADA University Foundation’s
new VC Fund.
7.4.2 Make agreements with local and regional VC Funds to provide funding to the start-ups
and SMEs in ADA Science and Innovation Park and build a certified “ADA Angel Investor
Network” to extend the investor pool for the start-ups.
7.5 Provide high quality real estate facilities and shared business services to become one of the
most preferred locations by local and multinational companies
7.5.1: Build office space and business center for ADA Science and Innovation Park and make
sure the high quality and relevant shared business services (accounting, legal support, HR,
security, infrastructure etc.) are in place.
7.5.2: Recruit relevant staff for the operating company of ADA Science and Innovation Park
and start marketing and PR campaigns to attract tenants to the Park.
7.6 Ensure the right network of companies are constructed in Science and Innovation Park to
lead the development and growth of the park by increasing the prestige of the Park as well as by
creating R&D investments, creating seed capital for the park and driving business-academia
collaboration
7.6.1: Advertise the establishment of ADA Science and Innovation Park by reaching out to
international agencies (i.e. news agencies, international funds, NGOs, technology agencies
etc.).
7.6.2: Bring local and multinational anchor companies in selected sectors (i.e.
technology, telecommunications, banking etc.) to ADA Science and Innovation Park.
7.6.3: Attract existing hi-tech SMEs in Azerbaijan to ADA Science and Innovation Park by
announcing the tax incentives and grants provided by local and international authorities.
ADA University
Policy and Procedures Strategic Plan 2025
8.1 Define clear policies, optimize key university-level processes and establish proper assessment
mechanisms
8.1.1: Produce a set of policies and procedures forming the framework of university and
school level governance.
8.1.2: Decide on key university-level processes to optimize, draw target charts for selected
processes (e.g. who is responsible, accountable, consulted and informed in each step) and have
them approved by University Senate (e.g. recruitment of faculty, admission procedures,
offering a new program, budget formulation etc).
8.1.3: Design, launch and manage “Institutional Planning and Assessment Office”.
8.2 Set the right roles, responsibilities and accountability for key people in the organization
8.2.1: Create the transparent organizational chart with right span or layers and control that
would lead the optimum structure with regards to management efficiency and effectiveness.
8.2.2 Explore the opportunity to build a PMO Office under Strategy and Development
department to either hold the responsibility of or track the status of initiatives/KPIs of the
strategy program.
8.2.3: Review the roles and responsibilities of each role up to layer 2 in the organizational
chart and formulate clear role definitions and KPIs for these positions.
8.2.4: Assign roles in layer 1-2 (i.e. Vice Rectors and Deans) to define tailored KPIs and
targets for each Department Head/Dean reporting to them and ensure that these KPIs and
targets are aligned between parties.
8.2.5: Assign Vice Rectors to define the key functions of each department to ensure
effectiveness and a single point of accountability for a given task.
8.3.3: Set periodic meeting structure, working principles, agenda items for the University
Senate, enforce consistency of its meetings, and increase its input into university governance.
8.3.4: Design and launch “Leadership and Management Development Initiative” to strengthen
global leadership and effective communication capacity throughout the university via
customized programs.
8.3.5: Develop strong cadre of potential local university managers and strengthen management
of departments and units across the university with professional development programs and
coaching mechanism.
8.5 Link the vision and mission of the university with national objectives
8.5.1: Ensure that the university has a substantial degree of autonomy in academic,
governance and financial areas.
8.5.2: Ensure our programmatic expansion is in line with strategic agenda of the country so
that we better address the need of human resources for the priority sectors.
ADA University
Policy and Procedures Strategic Plan 2025
Diversify ADA’s sources of funding to be financially more sustainable and autonomous, also
continue building a world-class campus which ensures a good quality lifestyle and provides
advanced services and technology
9.2 Sustain a healthy and growing tuition income base, while utilizing available financial
resources most efficiently
9.2.1: Reconsider the existing tuition rates across all programs and fix them through
2020, based on financial feasibility and sustainability of the University.
9.2.2: Design and operate scholarship and fellowship policies to continue rewarding merit,
while also ensuring financial sustainability of schools and their programs.
9.2.3: Create Office of Sponsored Research and Grants (OSRG) that has close coordination
both with academic units (through Vice Rector of Academic Affairs) and single-point
mentioned on initiative 9.1.8, ensure all centers, research awards and grants are underwritten
through outside funding with support of OSRG.
9.2.4: Set the overhead expense rate at initially 25 percent, gradually increase it, and strictly
enforce the overhead expense policy through all projects and programs offered by the
University.
9.2.5: Optimize budget planning, monitoring and analysis to achieve a balanced appropriation
of financial resources.
9.2.6: Optimize the use of Enterprise Resource Planning tools to benefit from efficiencies,
transparency, accountability and better streamline the business processes throughout the
university.
ADA University
Policy and Procedures Strategic Plan 2025
9.3 Design and build facilities to support academic programs and their growth
9.3.1: Complete the facilities under construction to house ADA University College.
9.3.2: Complete the facilities and technological infrastructure needed to make School of
Information Technology and Engineering (SITE) fully functional.
9.3.3: Build a new University Library to increase the capacity to better serve faculty and
student body.
9.3.4: Launch an A-Lab, as a center for innovation and entrepreneurship, also serving public
and community outside ADA University.
9.3.5: Mandate CIO to ensure that the University technology plan is consistent and advanced
during the growth of the campus.
9.4 Design and build facilities to support lifestyle and needs of campus community, while also
creating non-traditional and stable income sources
9.4.1: Build student housing with a number of rooms no less than the total number of first-year
students at full capacity, which would host both national and international students, and also
serve as a source of revenue.
9.4.2: Build faculty housing to decrease operating expenses related to apartment rent, also
leverage these facilities to retain faculty and earn additional revenue for the University.
9.4.3: Build guest housing to decrease operating expenses related to hotel accommodation,
also operate it commercially to earn additional revenue for the University.
9.4.4: Build an Athletic Center and operate it commercially to generate additional source of
revenue from outside memberships.
9.4.5: Better manage multiple food and beverage facilities to continuously improve quality of
their service and offer affordable prices, while also generating additional revenue from outside
campus customers and corporate accounts.
9.4.6: Attract conventions and conferences onto the campus and build them as a steady source
of revenue.
9.4.7: Use a portion of assets of the ADA University Foundation as a Venture Capital Fund to
invest in start-ups and earn steady revenues.
9.4.8: Benefit from ADA Science and Innovation Park as a steady source of revenue for the
permanent endowment fund.