Minimalist Modern Professional CV Resume

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AHMED M.

BADR
Support Services Manager

+966580789051 [email protected] Riyadh

Personal About Me
Athletic and ambitious, with more than 14 years of work experience.so, I`m
Information always looking for the same. Practical experience in the Saudi market for more
than 7 years, I worked in many fields in sales, operations management, and
Nationality
Start-up companies and always working hard only to be number one. I`m 100%
Egypt
committed to everything I have to do With the ability to withstand work under
Marital Status pressure, integrate with the work team, have a high level of organization, and
supervise and manage work units daily.
Married
Date of Birth Experience
24/02/1990 • 2022 – Now
Golden Touch Information Technology Co. - Riyadh
Support Services Manager
Education
•Supervising the platform and application development project.
Bachelor's degree
•Managing recruitment and personnel operations.
in oriental language
•Supervising dealing with government systems.
Faculty of Arts, Mansoura
•Customer relationship management support.
University.
•Supervising purchases and contracts.
•Supervising sales development processes

TRAINING •Supervising Review of all marketing offers that salons and centers will present
and ensure that they are uploaded to the system correctly.
2024 Complete the Customer •Supervising and preparing sales reports daily call reports and weekly,

Relationship Management monthly, and annual work plans.

(CRM) training program, • 2016 - 2022


Tania Drinking and Bottling Water Company
Monsha’at.
Sales Supervisor
2024 Complete the
•Understand customer needs and offer solutions and support
operational planning training •Organize and coordinate sales representatives' schedules
•Research potential leads from business directories, web searches, or digital
program and preparation of
resources
work plans, Monsha’at. •Recruit, hire, and train new sales representatives

2024 Complete the operations •Receive and report on all sales leads
•Supervise sales representatives and assistants
management training •Answer potential customer questions and follow-up call questions

program, Monsha’at. •Work with sales team when closing sales


•Track weekly, monthly, and quarterly performance and sales metrics
2017 SAP program, Tania •Meet all sales quotas and goals
Drinking and Bottling Water •Assist sales representatives and team to meet and exceed goals
•Follow up on delivery of orders and solve delay issues
Company.
•Follow up on collection and matching of customer accounts
Skills Experience
• 2013-2015
Sales
El Shazly Stationery- Mansoura – Egypt
Operations Sales Representative
Multi-Task Management •Receiving clients and directing within the departments
•Providing accurate information such as product features, prices and after-
Customer Service sales services.
•Responding to customers regarding products and services.
management
•Show comparisons between prices and additional features to encourage
communication customers to buy.
•Preparation and processing of various promotions.
Leadership
•Supervising the consistency of storage operations and quantities displayed on

Negotiation shelves.
•Supervising the procedures for the return and replacement of products.
time management •Coordination with the retail sales team to provide excellent customer service,
especially during peak times.
Problem Solution
•Introducing customers to the latest special offers and discounts on an ongoing
MS office basis.
•Submit periodic reports on customer feedback to the manager
•Keeping abreast of new products and services

Language
• 2009-2012
Arabic (mother tongue) Dot Egypt Company - (TE Data) - Mansoura – Egypt
English (intermediate) Sales Representative
•Listening to customer complaints and satisfying them by addressing them and
providing appropriate solutions.
•Offer services to them in an appropriate manner and encourage them to
increase their demand.
•Reach all customers at the designated times, and on a regular basis
•Receive customer requests and deliver them to them according to the agreed
upon dates.
•Concluding sales agreements with customers and sending them to the
company's services department.
•Achieving high profits and sales for the company

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