PREVIEW ACTIVITY Fluentize, LLC. Copyright 2024. For use only with license.

Hard Skills vs. Soft Skills (A2 - B1)

PAGE 1

PART 1 Read Rafael's resumé/CV. Match each resumé part in the box to the resumé.

RAFAEL CRUZ
WEB DESIGNER

1
+503 871 695
705 S. Magnolia St.
[email protected]

2 5
I'm good at managing 2022 - PRESENT
clients and customer WEB DESIGNER
service.
I am responsible for
Resumé Parts
designing web sites.
3 I2020
am responsible for a. Interests
- 2022
designing web sites.
ILLUSTRATOR CONTENT EDITOR b. Work Experience
PHOTOSHOP
2019 - 2020
HTML / CSS
CUSTOMER SUPPORT
c. Contact Information
INDESIGN
d. Languages
4 6
e. Hard Skills
SPANISH
ENGLISH f. Soft Skills
FRENCH

PART 2 Do these ideas refer to hard skills (H) or soft skills (S)?

1 H /S Technical knowledge learned in education, training programs, or experience.

2 H /S Non-technical skills that are more about how people interact and communicate.
3 H /S These skills are specific and easy to count or measure.
4 H /S These skills are difficult to count or measure.
5 H /S You can transfer these skills and use them in any kind of job.

Can you think of examples of soft skills and hard skills?

PART 3 Which skills below are hard skills or soft skills? Use a dictionary if necessary.

1. Communication | 2. Computer science | 3. Problem-solving | 4. Teamwork

5. Foreign languages | 6. Management | 7. Creativity | 8. Using a "Point of Sale" system

HARD SKILLS VS. SOFT SKILLS Fluentize, LLC. Copyright 2024. For use only with license.
Hard Skills vs. Soft Skills (A2 - B1)
PAGE 2

PREVIEW DISCUSSION

What do you think are the most important soft skills

in the workplace?

VIEWING ACTIVITY

PART 1 Choose true or false for each sentence. Correct the false ones.

0:12 1 TRUE FALSE Employers want employees who have more soft skills than hard skills.

0:16 2 TRUE FALSE Hard skills are skills learned in your career, education, or experience.

0:33 3 TRUE FALSE Soft skills are types of people skills or social skills.

0:51 4 TRUE FALSE Employers don't pay attention to the soft skills on people's resumés.

PART 2 Are these hard skills (H) or soft skills (S)? (0:16 - 0:47)

1 H /S How to use a Point of Sale system

2 H /S Leadership
3 H /S Problem solving
4 H /S Organization

PART 3 Complete the top 10 resume skills from the video. (0:48 - 0:55)

Top 10 Resume Skills

1. Active 6. Adaptability
2. Programming 7. Service
3. Conflict 8. Public
4. Creativity 9. Negotiation
5. Risk- 10. Time
VIEWING FOLLOW-UP Fluentize, LLC. Copyright 2024. For use only with license.
Hard Skills vs. Soft Skills (A2 - B1)
PAGE 3

PART 1 Discuss the questions below.

1 Which soft skills from the video do you already have?

2 Which soft skills from the video would you like to have? Why?
3 How can people get new soft skills?

PART 2 Read Chrissy's job description. Then discuss the questions below.

Chrissy I’m an administrative assistant. In my role, I am responsible for sending emails,

planning meetings, and talking to suppliers. I am good at listening to and helping
others. I can use different office management software systems. However, I need to
work on my time management skills and organize my tasks better. Also, I plan to take
a Microsoft Excel course to improve my analytical skills.

1 Which soft skills does Chrissy have at this moment? Which soft skills does she want to
have in the future?

2 Which hard skills does Chrissy have at this moment? Which hard skills does she want
to have in the future?

3 Which two phrases in bold does Chrissy use to describe the hard and soft skills she has
at this moment?

4 Which two phrases in bold does Chrissy use to describe the hard and soft skills she
wants to have in the future?

PART 3 Describe Yukito's job. Use the same phrases in Part 2. Use the subject "He".

Yukito

Current Job: Project Manager

Job Responsibilities: Leading teams, Monitoring project progress, Managing tasks
Soft skills he has at this moment: Problem-solving, Leadership
Soft skills he wants to get in the future: Negotiation, Public speaking
Hard skills he has at this moment: Excel and Asana, Knowledge of budgeting tools
Hard skills he wants to get in the future: Learn CRM tools, Spanish language skills
JOB DESCRIPTION WORKSHOP: Fluentize, LLC. Copyright 2024. For use only with license.
MAP YOUR SKILLS Hard Skills vs. Soft Skills (A2 - B1)
PAGE 4

STEP 1 Use the mind map / table below to write some ideas about your job.

My job
Hard Skills responsibilities
Soft Skills
I have at this I have at this
moment moment

Hard Skills Soft Skills

I want to get I want to get
in the future in the future

My Current Job:
My Job Responsibilities:
Soft skills I have at this moment:
Soft skills I want to get in the future:
Hard skills I have at this moment:
Hard skills I want to get in the future:

STEP 2 • Write your job description.

• Use the ideas from Step 1 and the prompts below.

I'm responsible for... | I'm good at... | I can... | I need to work on... | I plan to...

STEP 3 • Share your job description with your classmates/teacher.

• Ask each other questions about your roles.
QUIZ & REVIEW ACTIVITY Fluentize, LLC. Copyright 2024. For use only with license.
Hard Skills vs. Soft Skills (A2 - B1)
PAGE 5

PART 1 Answer each question below according to the information in the video.

1 What is the difference between hard skills and soft skills?

2 What are examples of hard skills and soft skills?
3 What are employers looking for on resumés?
4 Do you remember any of the top 10 resumé skills listed in the video?

PART 2 Write a job description for Lamar. Use the information and the words/phrases below.

Lamar
Current Job: Construction Worker
Job Responsibilities: Operating machinery, Manual labor, Following protocol
Soft skills he has at this moment: Problem-solving, Communication with teams
Soft skills he wants to get in the future: Team management, Customer service
Hard skills he has at this moment: Equipment management, Install doors & windows
Hard skills he wants to get in the future: Exterior painting skills, Electrical skills

responsible for | good at | can | need to work on | plan to

LESSON REFLECTION:
REFLECTION

Discuss the questions below about the lesson.

1 Did you learn or use any new vocabulary, phrases, etc. in this lesson? If so, what?
2 Did you learn anything new in this lesson about hard skills or soft skills?
3 What did you enjoy about the lesson?
4 Is there anything you found difficult about the lesson?