Scribd Document 111

ANNEXURE B
NATIONAL SCHOOL OF GOVERNMENT

The National School of Government (The NSG) contributes to the building of an effective, capable and
professional public service through the provision of relevant, mandatory and non-mandatory training
programmes.
APPLICATIONS : Applications can be submitted by email to the relevant email address indicated
for each post and by quoting the relevant reference number provided on the
subject line or hand delivery at ZK Matthews Building, 70 Meintjies Street,
Sunnyside, Pretoria or use postal address: The Principal: National School of
Government, Private Bag X759, Pretoria, 0001. Applicants are encouraged to
apply via the e-recruitment system.
FOR ATTENTION : Mr Mpho Mugodo Tel No: (012) 441 6017 or Ms Nthabiseng Fuma Tel No: (012)
441-6011.
CLOSING DATE : 31 May 2024
NOTE : Applications must consist of: A fully completed and signed new Z83 form with
a comprehensive CV containing contactable references. Use of the old Z83
Form will result in disqualification. Candidates should not attach the certified
documents to the application. Only shortlisted candidates will be required to
submit certified documents on or before the day of the interview. The relevant
reference number must be written on the application form. Foreign
qualifications must be accompanied by an evaluation certificate from the South
African Qualification Authority (SAQA). Shortlisted candidates will be subjected
to a technical exercise for the post (s). All appointments are subject to
personnel suitability checks such as security vetting, citizen verification,
financial records check, and qualifications verifications. Applications that do not
comply with the above-mentioned requirements as well as applications that are
received late, will not be considered. Suitably qualified, dynamic, passionate,
and experienced persons are invited to apply for the vacant permanent
positions. Applicants are requested to visit the NSG website at
www.thensg.gov.za or www.dpsa.gov.za for information on the requirements
and duties of the position. The selection process of the SMS post will be in line
with the Senior Management Service requirements. The successful candidate
will be expected to sign a performance agreement within three months from
the date of assumption of duties and where applicable to disclose particulars
of all registrable financial interests within a month. The employment decision
shall be informed by the Employment Equity Plan of the Department to achieve
its employment equity targets. It is the Department’s intention to promote equity
(race, gender, and disability) through the filling of this post. The NSG reserves
the right not to make an appointment and to use other recruitment processes.
Correspondence will be limited to shortlisted candidates only. Successful
completion of the Senior Management Pre-Entry Programme (Nyukela) is
required for appointment of the SMS posts. Enrolment for the course should
be made on the NSG’s website at https://www.thensg.gov.za/training-
course/sms-pre-entry-programme
MANAGEMENT ECHELON
POST 17/03 : DIRECTOR: LEGAL SERVICES REF NO: NSG 01/2024

Job purpose: To manage and facilitate legal advice and support to the National
School of Government towards legal compliance, mitigating legal risks and
fulfilling its mandate.
SALARY : R1 162 200 per annum (Level 13), an inclusive remuneration package
CENTRE : Pretoria
REQUIREMENTS : An LLB degree (NQF 8) or a Bachelor’s degree (NQF level 7) in the field of
Law. A Master’s degree will be an added advantage. Admission as an Attorney
or Advocate of the High Court. The job holder will be subjected to a security
vetting process, the clearance level of which will be determined. Successful
completion of the Senior Management Pre-Entry Programme (Nyukela).
Experience Five years of experience at a middle/senior managerial level in the
legal field. Knowledge: Specialisation, knowledge and experience in contract
law, labour law, corporate law, administrative law, intellectual property law and
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constitutional law. Knowledge and experience of regulatory compliance,
litigation, and dispute resolution. Expert knowledge in drafting, reviewing, and
negotiating contracts and agreements with clients, vendors, partners, and
other stakeholder. Expert knowledge in legislative drafting. Expert knowledge
of civil litigation procedures, case management techniques, and legal
strategies for defending the organisation against legal claims and disputes.
Knowledge and understanding of the Constitution and public service
legislation, including the Public Administration Management Act, Public Service
Act, Municipal Systems Act, Skills Development Act, Public/Municipal Finance
Management Acts and Treasury Regulations. Understanding applicable laws,
regulations, and industry standards governing education and public
administration, including compliance requirements related to data privacy,
intellectual property, capacity-building regulations, and compliance reporting
Batho-Pele principles. Skills: Excellent written and verbal communication skills
are essential for conveying complex legal concepts clearly and effectively to
various stakeholders, including executives, employees, clients, and external
legal counsel. Strong analytical skills are necessary for assessing legal risks,
evaluating potential legal issues, and developing strategic solutions to mitigate
risks and achieve business objectives. The capacity to identify legal problems,
develop creative and practical solutions, and make sound decisions under
pressure. The ability to align legal strategies with the NSG’s overall business
goals and objectives while anticipating future legal challenges and
opportunities. Proficiency in negotiating and drafting contracts, agreements,
and settlements and resolving disputes and conflicts to protect the NSG’s
interests. A commitment to upholding the highest ethical standards and
maintaining confidentiality in all legal matters. Digital skills to work in
environments with digital systems, management, and reporting tools.
Advanced computer skills. Personal Attributes: Participate in professional
development growth activities for maintaining professional knowledge and
staying with current trends. Ability to multi-task and organise, prioritise, and
follow multiple projects and tasks through to completion with attention to detail.
Ability to work independently while contributing to a team environment. Ability
to analyse problems, identify solutions, take appropriate action, and resolve
conflicts using independent judgment and decision-making. Ability to establish
and maintain effective working relationships with management, employees,
stakeholders, and the public. Integrity and honesty; detail-oriented; creative
and innovative; ability to work under pressure. Travel and work extended hours
when required.
DUTIES : The incumbent will be responsible for the following Key Results Areas: Provide
legal advice and support to the NSG on applying and complying with
legislation, institutional NSG policies, strategies, directives, and delegated
authority to ensure legal compliance. Manage the legislative drafting
processes, including new legislation and amendments to existing legislation.
Develop and implement institutional policies, procedures, and guidelines to
ensure legal advisory services and support. Conduct advocacy and train the
NSG employees on matters such as legal compliance. Identify potential legal
threats and risks in the NSG and develop mitigating strategies or plans.
Manage the drafting and vetting of contracts, memoranda of understanding
(MOUs), service level agreements (SLAs), and partnership agreements.
Develop and implement an institutional contracts management lifecycle, from
negotiation and creation to expiration. Conduct thorough legal analysis to
assess the implications of contract terms, conditions, and risks. Manage the
engagements with contracting parties to clarify issues and negotiate terms of
contracts. Provide advice and guidance on contract amendments or
addendums in line with legal prescripts. Conduct advocacy and train the NSG
employees on contract management. Provide litigation support, including
compiling court records, attending consultations with legal counsel, court
hearings, and alternative dispute resolution assistance. Manage the
engagements with legal counsel for the litigation, including monitoring legal
costs and expenses. Prepare legal arguments and provide evidence
supporting the NSG's position for court proceedings, including hearings,
motions, and trials. Prepare submissions to brief and advise the Minister and
the NSG Executive. Assess potential legal claims or threats of litigation against
the NSG and determine liability for losses and damages to state property.
Facilitate the implementation of POPIA, PAJA and PAIA and other related legal
prescripts. Manage the legal compliance of all policies, directives, memoranda
of understanding (MOUs), service level agreements (SLAs), partnership
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agreements and contracts. Develop and implement systems and processes to
monitor legal compliance in the NSG. Conduct regular assessments and
reviews to identify non-compliance issues and areas of improvement and take
appropriate corrective actions. Manage the resources (people, finance,
systems, assets) allocated within the directorate. Implement operations
management within the directorate, including determination of service
standards, standard operating procedures, business process management,
total quality management and digital transformation. Develop appropriate
strategies and plans for achieving performance targets and directorate
requirements, including quarterly performance reporting. Identify and manage
strategic and operational risks within the directorate and mitigation plans,
including business continuity plans. Manage a team of employees expected to
accomplish assigned duties efficiently, effectively, and competently and strive
for improvement and excellence in all work. Manage the budget allocated to
the directorate, including expenditure reporting and forecasting.
ENQUIRIES : Mpho Mugodo Tel No: (012) 441 6017
APPLICATIONS : E-mail to [email protected] or hand deliver to ZK
Mathews Building, 70 Meintjies Street, Sunnyside, Pretoria or post to The
Principal: National School of Government, Private Bag X759, Pretoria, 0001.
NOTE : Preference will be given to African Females, Youth, African Males and Coloured
Males and people with disability in accordance with our employment equity
requirements.
OTHER POSTS
POST 17/04 : DEPUTY DIRECTOR: ACCREDITATION MANAGEMENT REF NO: NSG

02/2024
SALARY : R849 702 per annum (Level 11), An inclusive remuneration package
commencing.
CENTRE : Pretoria
REQUIREMENTS : A minimum bachelor’s degree or equivalent (NQF level 7) in education or
quality management. Registration with a relevant professional body will also
be an added advantage. The job holder will be subjected to a security vetting
process, the clearance level of which will be determined. Experience: At least
five years of relevant experience, of which three years must be managing or
supervising in an accreditation environment. Proven experience in
accreditation, mainly supporting ETD programmes. Knowledge: Good
knowledge of and experience in institutional and programme accreditation.
Understanding of implementing the QCTO and CHE policies and procedures
for programme accreditation and institutional audits/ accreditation.
Demonstrate an understanding and implementation of the DHET PQM
requirements and SAQA policy and criteria for registering qualifications on the
NQF. In-depth understanding of the National Qualifications Framework Act,
NQF Level Descriptors, National RPL Policy, HEQSF and OQSF Policy and
the Skills Development Act. Knowledge of decolonising, transformational and
participatory pedagogies. Knowledge of ETD landscape and capacity building
needs. Knowledge and understanding of the Constitution of the Republic of
South Africa and public sector legislation (including the Public Service Act,
Public Administration Management Act, Skills Development Act, and Public
Finance Management Act).). Knowledge of project management cycle,
methodologies, and tools. Competencies: Proven advanced writing skills,
proofreading, editing, and overwriting skills, including report writing,
submissions and articles. Digital skills to work in environments with digital
systems, management, and reporting tools. Good conflict management skills.
Advanced computer skills. Creative and analytical skills. Project management
skills. Personal Attributes: Participate in professional development growth
activities to maintain professional knowledge and stay current with quality
assurance and accreditation trends. Ability to multi-task and organise,
prioritise, and follow multiple projects and tasks through to completion with
attention to detail. Ability to work independently while contributing to a team
environment. Ability to analyse problems, identify solutions, take appropriate
action, and resolve conflicts using independent judgment and decision-making.
Ability to establish and maintain effective working relationships with
management, employees, stakeholders, and the public. Integrity and honesty;
detail-oriented; creative and innovative; ability to work under pressure. Travel
and work extended hours when required.
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DUTIES : Facilitate consultation with internal and external stakeholders related to
institutional accreditation processes. Identify occupational qualifications, part-
qualifications and skills programmes from Quality Council for Trades and
Occupation (QCTO) and the Council on Higher Education (CHE) lists that the
NSG intends seeking accreditation against. Coordinate with relevant internal
stakeholders to ensure that the NSG has sufficient capacity and capability of
ETD practitioners to deliver on selected occupational qualifications, part-
qualifications and skills programmes. Collect, secure evidence to support
accreditation and submit to QCTO and CHE. Compile regular reports to
external and internal stakeholders through the correct channels. Implement the
accreditation process, including gathering data, preparing documentation, and
coordinating site visits by accrediting agencies. Implement the standards set
by the QCTO and the CHE for institutional accreditation (including assessment
centres) for all qualifications, part-qualifications, and skills programmes in the
Occupational Qualifications Sub-framework (OQSF). Support project and
reference teams to manage and sustain institutional accreditation processes.
Collect and analyse NSG performance and outcomes data to demonstrate
compliance with accreditation standards. Implement the specific accreditation
standards and requirements for the NSG and monitor changes and new
developments related to institutional accreditation. Implement the
management protocol of the HEQC/HEQSF online registration in line with
DHET PQM clearance. Prepare and submit quality institution applications for
the accreditation of programmes and ensure compliance with the Professional
or Statutory Body's accreditation standards. Support the management of the
database and Programme Qualifications Mix (PQM) as approved, accredited,
and qualifications registered on the NQF, and ensure the maintenance and
updating. Network and collaborate with all internal business units and relevant
stakeholders to ensure mutually beneficial relationships that serve the interests
of the NSG. Participate in relevant internal curriculum and quality assurance
committee structures. Participate in domestic and global partnerships with
HEIs and other institutions to undertake joint design and accreditation
processes. Manage the resources (people, finance, systems, assets) allocated
within the sub-directorate. Implement operations management within the sub-
directorate, including determination of service standards, standard operating
procedures, business process management, total quality management and
digital transformation. Develop appropriate strategies and plans for achieving
performance targets and sub-directorate requirements, including quarterly
performance reporting. Identify and manage strategic and operational risks
within the sub-directorate and mitigation plans, including business continuity
plans. Manage the human resources expected to accomplish assigned duties
efficiently, effectively, and competently and strive for improvement and
excellence in all work.
ENQUIRIES : Mpho Mugodo Tel No: (012) 441 6017
APPLICATIONS : E-mail at [email protected] or hand delivery at ZK Mathews
Building, 70 Meintjies Street, Sunnyside, Pretoria, or postal to The Principal:
National School of Government, Private Bag X759, Pretoria, 0001.
NOTE : Preference will be given to Youth, African Males, Coloured Females, Coloured
Males, Indian Females and people with disability in accordance with our
employment equity requirements.
POST 17/05 : ASSISTANT DIRECTOR: HUMAN RESOURCE MANAGEMENT REF NO:

NSG 03/2024
SALARY : R444 036 per annum (Level 09), plus competitive benefits cost to company.
CENTRE : Pretoria
REQUIREMENTS : A recognised National Diploma (NQF 6), Bachelor’s Degree or equivalent
(NQF level 7) in Human Resource Management, Human Resource
Development and Public Administration. Certificate on PERSAL administration,
PERSAL leave and PERSAL Establishment. Minimum of three (3) years in
Human Resource Administration experience, including supervisory
experience. Knowledge: Good understanding of the public sector, relevant
policies, and applicable legislative frameworks (including but not limited to:
Public Service Act; Public Administration and Management Act; Public Service
Regulatory Frameworks). Strategy development, analysis, and
implementation. Advanced computer literacy, including excellent working
knowledge of MS Office suite and relevant software for data analysis.
Knowledge on assessing the effects of projects, applying new developments
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and innovation. Batho Pele Principles. Competencies/skills. Strong
interpersonal skills. Problem solving skills. Research and analysis techniques.
Proficiency in communication and presentation skills. Excellent project, time,
and people management skills. Proposal and report writing skills. Excellent
organising and planning skills. Computer literacy in Microsoft Office Suite.
Digital skills. Personal Attributes: Participate in professional development
growth activities for maintaining professional knowledge and staying current
with HRM business solutions trends. Ability to multi-task and organize,
prioritize, and follow multiple projects and tasks through to completion with an
environment. Ability to analyze problems, identify solutions and take
appropriate action, resolve conflicts using independent judgment and decision-
making processes. Ability to establish and maintain effective working
relationships with management, employees, stakeholders, and the public.
Integrity and honesty; detail oriented; creative and innovative; ability to work
under pressure. Travel and work extended hours.
DUTIES : Implement Human Resource Administration and related policies, directives,
and frameworks for the NSG. Implement Human Resource Administration
governance framework and strategy for the NSG. Monitor standards and
guidelines for Human Resource Administration (such as quality and integrity).
Support research towards Human Resource Administration practices. Manage
the alignment of data and information management to knowledge
management. Manage compliance reporting relating to Human Resource
Management. Validate the correctness of application for Employment database
against the applications and register. Prepare for shortlisting and interviews for
filling of posts. Prepare and submit form(s) for suitability check and verification
of qualifications. Compile submissions for approval after interviews have been
concluded. Communicate the appointment letters to the successful candidates
and regret letter to the unsuccessful candidates. Inform the relevant managers
about the appointment of the successful candidates. Co-ordinate conditions of
service which are service benefits that include Leave, Housing, Medical, Injury
on Duty, Terminations, Long Service Recognition, overtime, relocation,
Pension, Allowances). Approve all Human Resource and Recruitment
transactions on PERSAL captured by the Human Resource Practitioners. Draw
and submit relevant statistical reports in relation to Human Resource
Transactions and Recruitment matters. Check and correct Human Resource
information and distribution process by Human Resource Practitioners. Assist
in collecting and providing data to be used on reports that are provided monthly,
quarterly, and annually on HRM. Support the provision of accurate HR
information for statutory reports, i.e., HR plan, quarterly reports and annual
report. Provide support on reporting on all HRM interventions which entail
compliance with Human Resource prescripts, compliance calendar, satisfying
audit requirements. Attend to Human Resource Transactions and Recruitment
audit queries. Provide secretariat support in shortlisting and job interviews
within the NSG. Manage allocated resources (people, finance, systems,
assets, contracts) within the sub directorate. Implement operations
management within the sub directorate, including service standards, standard
operating procedures, business process management, total quality
management and digital transformation. Identify and manage operational risks
within the sub-directorate, as well as mitigation plans, including business
continuity plans.
ENQUIRIES : Nthabiseng Fuma Tel No: (012) 441 6011
APPLICATIONS : E-mail to [email protected] or hand deliver at ZK Mathews
Building, 70 Meintjies Street, Sunnyside, Pretoria or post to The Principal:
POST 17/06 : ASSISTANT DIRECTOR: HUMAN RESOURCE DEVELOPMENT REF NO:

NSG 04/2024
CENTRE : Pretoria
REQUIREMENTS : A recognised National Diploma (NQF6), Bachelor’s degree or equivalent (NQF
level 7) in Human Resource Management, Human Resource Development or
Public Administration. Certificate on PERSAL administration. Minimum of three
(3) years relevant HRD and PMDS experience, including supervisory
experience. Experience to include bursary management, skills development,
and performance management. Knowledge: Knowledge of and experience in
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human resource development and performance management and
development systems. In-depth knowledge of public sector landscape and
capacity building needs. Knowledge and understanding of the Constitution of
the Republic of South Africa and public sector legislation (including Public
Service Act, Public Administration Management Act, Public Finance
Management Act, Public Service Regulations). Strategy development,
analysis, and implementation. Advanced computer literacy, including excellent
working knowledge of MS Office suite and relevant software for data analysis.
Vulindlela, PERSAL and HR Information Systems. Batho Pele Principles.
Competencies/skills. Strong interpersonal skills. Problem solving skills.
Research and analysis techniques. Excellent organising and planning skills.
Computer literacy in Microsoft Office Suite and other relevant solutions. Proven
writing skills, including report writing, submissions and articles. Digital skills to
work in digital environments with digital systems, management and reporting
tools. Good conflict management skills Creative and analytical skills Creative
and analytical skills. Personal Attributes: Participate in professional
development growth activities. Ability to multi-task and organize, prioritize, and
follow multiple projects and tasks through to completion with an attention to
detail. Ability to work independently while contributing to a team environment.
Ability to analyze problems, identify solutions and take appropriate action,
resolve conflicts using independent judgment and decision-making processes.
Ability to establish and maintain effective working relationships with
management, employees, stakeholders, and the public. Integrity and honesty;
detail oriented; creative and innovative; ability to work under pressure.
Willingness work extended hours, as and when required.
DUTIES : Implement and monitor Human Resource Development and Performance
Management Development System (HRD and PMDS) related policies,
standard operating procedures, directives, and frameworks for the NSG.
Support the development and implementation of the Human Resource
Development (HRD) Strategy for the NSG. Monitor the implementation of HRD
standards, practices, and guidelines. Manage HRD and PMDS compliance
reporting in line with policies and frameworks. Undertake research and
benchmarking of new HRD and PMDS practices and methodologies. Perform
the functions of a Skills Development Facilitator (SDF), coordinate the
implementation of skills audit process and training needs analysis, and develop
Workplace Skills Plan (WSP). Facilitate and coordinate bursary administration
and management, including providing secretariat support to the Bursary
Committee and the management of 1% training budget on behalf of branches.
Coordinate the annual bursary cycle, including the determination of bursary
priorities and alignment of training opportunities with individual requirements.
Assist in expression of interest for SETA funding. Provide technical support,
advice and manage the processes related to the enrolment and completion of
skills development programmes. Facilitate onboarding, orientation and
induction of NSG employees in line with NSG policies and the National
Framework towards Professionalisation of the Public Sector. Develop and
maintain a database for HRD training programmes, including bursary
management and the monitoring of the utilization of budget allocation.
Implement and maintain an effective performance management and
development system (PMDS) for the NSG. Maintain a database for reporting
on all PMDS interventions which entail compliance with policies, guidelines as
well as audit requirements. Provide technical support, advice and manage the
processes related to probationary periods, bi-annual and annual assessment
processes. Undertake advocacy and awareness on PMDS to NSG employees.
Perform secretarial functions in the moderation committees for salary levels 1-
12. Manage the HRD and PMDS information functions on PERSAL, including
capturing and approval of transactions. Support continuous transformation,
shaping processes and culture to assist the NSG improve its capacity for
change. Manage and implement digital HRD functions, including paperless
practices, automating HRD, PMDS and self-service functions Undertake HRD
analytics, including workforce and behavioural practices, future skills need to
inform decision making and strategic choices. Manage the resources (people,
finance, systems, assets) allocated within the sub-directorate. Implement
operations management within the sub-directorate, including determination of
service standards, standard operating procedures, business process
management, total quality management and digital transformation. Develop
appropriate strategies and plans for the achievement of performance targets
and sub-directorate requirements, including quarterly performance reporting.
11
Identify and manage strategic and operational risks within the sub-directorate,
as well as mitigation plans, including business continuity plans. Manage
employees, who are expected to accomplish assigned duties in an efficient,
effective, and competent manner and to strive for improvement and excellence
in all work performed.
APPLICATIONS : E-mail to [email protected] or hand delivery at ZK Mathews
Building, 70 Meintjies Street, Sunnyside, Pretoria, or Postal: The Principal:
POST 17/07 : ASSISTANT DIRECTOR: WORKPLACE MANAGEMENT REF NO: NSG

05/2024
CENTRE : Pretoria
REQUIREMENTS : Applicants must be in possession of National Diploma (NQF 6), Bachelor’s
Degree (NQF 7) or equivalent in Facilities Management, Built Environment,
Engineering, Property Management, Safety Management, Environmental
Management, or a building related field. Registration with a relevant
professional body will also be an added advantage. The job holder will be
subjected to a security vetting process, the clearance level of which will be
determined. The job holder will be required to undertake functions that may be
occasionally physically demanding, hazardous to health and potential danger.
Experience: Three (3) years relevant experience, of which 2 years is at
supervisory/management level. Proven experience in Property / Facilities /
Accommodation Management Knowledge: In-depth theoretical and practical
knowledge of workplace environment management and occupational health
and safety. Theoretical and practical knowledge of disaster management
(pandemics, natural disasters etc.) Implement policies, protocols, norms,
standards, procedures, strategies for facilities management. Implement
accommodation plans in line with Government Immovable Asset Management
Act (GIAMA). In depth understanding space norms and standards inclusive but
not limited to: Preparation and allocation of office accommodation, allocation
of office furniture, equipment, appliances and related resources, coordination
of parking allocation and audits, supervise replacement, maintenance and
movement of office furniture, equipment, and appliances and liaising with
DPWI and landlords on leasing matters. In-depth theoretical and practical
knowledge of project and contracts management. New developments around
the workplace environment management and occupational health and safety.
Various applicable legislative frameworks including but not limited to: Public
Service Act; Public Administration and Management Act; Public Service
Regulatory Frameworks; Occupational Health and Safety Act; Government
Immovable Asset Management Act. Policy development, analysis, and
implementation. Knowledge of the building maintenance. Excellent working
knowledge of MS Office suite. Batho Pele principles. Knowledge of diversity,
gender, and disability priorities. First aid knowledge Competencies: Strong
interpersonal skills. Problem solving skills. Research and data analysis
techniques. Proficiency in communication and presentation skills. Excellent
project, time, and people management skills. Report writing skills. Excellent
organising and planning skills. Computer literacy in Microsoft Office Suite.
Digital skills.
DUTIES : Allocate and manage space within facilities to meet the NSG's needs by
ensuring that office layouts, seating arrangements, and optimizing space
usage is achieved. Ensure the safety and security of occupants and assets by
implementing security measures, fire safety protocols, and emergency
response plans. Monitor and control energy consumption to reduce costs and
environmental impact. Implement sustainability initiatives to reduce the NSG's
environmental footprint, such as waste reduction and recycling programs.
Ensure that facilities adhere to local, state, and federal regulations and
standards related to safety, accessibility, and environmental compliance.
Develop and implement plans for the NSG to respond to emergencies, natural
disasters, and other crises that could affect the facility and its occupants. Keep
track of all physical assets, their condition, and their lifecycle. Ensure that
facilities are accessible and inclusive for all individuals, including those with
disabilities. Ensure that contracts are signed and executed in accordance with
legal and procedural requirements. Establish a secure and organized system
for storing and managing contract documents, making them readily accessible
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when needed. Monitor and enforce contract compliance to ensure that all
parties fulfill their obligations as specified in the agreement. Identify potential
risks associated with contracts and develop strategies to mitigate them. Track
the performance throughout the contract's duration, ensuring that milestones
and deliverables are met on time and within budget. Handle requests for
contract changes, amendments, or extensions and ensure they are
documented and executed in compliance with contract terms. Keep track of
financial aspects of contracts, including payments, invoices, and penalties, to
ensure financial obligations are met. Identify and assess workplace hazards,
including physical, chemical, biological, ergonomic, and psychosocial factors
that may pose risks to employee health and safety. Ensure compliance with
local, national, and international OHS regulations and standards. Assist in the
development and implementation comprehensive OHS policies and
procedures that outline the NSG's commitment to safety, as well as specific
guidelines for managing risks and ensuring employee well-being. Provide OHS
training and education programs to employees, supervisors, and managers to
increase awareness and competence in handling workplace hazards and
emergencies. Conduct regular inspections and audits of the workplace to
identify and correct safety deficiencies and ensure ongoing compliance with
safety protocols. Ensure that appropriate safety equipment and PPE are
available and used by employees as needed to mitigate workplace risks.
Maintain accurate records of safety-related incidents, training, inspections, and
audits. Manage access control of the building by ensuring that entry and exit
points are secured with locks, keys, tags, biometric scanners, or access codes
to ensure only authorized individuals can enter specific areas. Manage visitor
systems track and control access for non-employees into the building. Ensure
that closed-circuit television (CCTV) cameras and video monitoring systems
are used to observe and record activities in and around the facility. Ensure that
security personnel continuously monitor these systems to ensure the safety of
the facility. Ensure that adequate lighting is provided to eliminate hiding spots
and deter unauthorized access. Ensure that trained security guards or officers
are deployed to conduct patrols, monitor access points, and respond to security
incidents. Establish and enforce security policies and procedures to ensure that
security measures are consistently applied and that employees are aware of
their responsibilities. Supervise the resources - people, finance, systems and
assets allocated within the sub-directorate. Implement operations
management within the sub-directorate.
ENQUIRIES : Thabo Ngwenya Tel No: (012) 441 6108
POST 17/08 : ASSISTANT DIRECTOR: CADET AND YOUTH DEVELOPMENT REF NO:
NSG 06/2024
CENTRE : Pretoria
REQUIREMENTS : A tertiary qualification at NQF level 6 in the field of Management Studies,
Business or Public Administration. Three (3) years’ proven experience in
managing ETD interventions, of which 2 years is at supervisory/management
level. Knowledge: Theoretical and practical knowledge of youth development.
Knowledge of national priorities, statutory prescripts, and governance practices
pertaining to the public service specifically and the public sector broadly.
Theoretical and practical perspectives of the education, training, and
development environment. Client relations management. Training/ Learner
information management and systems. Microsoft Office suite. Batho Pele
Principles. Competencies/skills. Financial analysis and reporting. Oral and
written communication skills. Strong interpersonal skills. Good writing and
presentation skills. Problem solving skills. Project management and operations
management skills Personal Attributes: Ability to participate in professional
staying current with practices and trends. Ability to multi-task and organize,
environment. Commitment to quality and continuous learning. Professional
behaviour and sound judgement. Ability to establish and maintain effective
working relationships with management, employees, stakeholders, and the
13
public. Integrity and honesty; detail oriented; creative and innovative; ability to
work under pressure. Willingness to travel and work with extended hours,
including away from office.
DUTIES : Develop and maintain a database of contacts in all spheres of government,
state entities and legislatures to enable information gathering. Provide support
in strategies and learning areas to meet capacity development needs. Support
in project teams for new capacity development interventions. Liaise with clients
(individuals and institutions) to identify capacity development needs as well as
participation in pilot interventions. Co-ordinate inputs (policy departments)
towards conceptualisation of new capacity development interventions.
Maintain a database of panel of expert’s competence profiles based on
capacity development content and delivery requirements. Liaise with Technical
Support for the availability of panel of experts and HEIs. Provide support in the
review and update of curriculum content, including customisation of content on
course offerings. Ensure product knowledge and awareness within the NSG
(Contact Centre and Business Development). Develop the annual calendar of
delivery schedules to ensure uptake of the programme that inform contact
centre and business development engagements with potential clients. Provide
support towards programme and project monitoring. Ensure quality of learning
material prior to distribution for capacity development interventions. Liaise with
Technical Support for logistics (learning material, venue, travel, facilitators,
etc.) Provide support in the management of delivery schedules and programme
resources for contact sessions, virtual delivery and eLearning. Maintain all
required documents and records. Follow up on assessment and certification,
including timely issuing of certificates. Follow up on the implementation of
monitoring and evaluation recommendations, post-programme delivery for
quality management and improvements. Respond to learner and client queries,
requests, and complaints. Compile monthly reports on quality and performance
and advise on areas of improvement. Supervision of allocated resources
(people, finance, systems, assets, contracts) within the directorate. Provide
inputs for the review of policies and procedures and support implementation.
Implement operations management, including service standards, standard
management and digital transformation. Identify and manage operational risks,
as well as mitigation plans, including business continuity plans.
Building, 70 Meintjies Street, Sunnyside, Pretoria, or post to The Principal:
NOTE : Preference will be given to Youth, African Males, African Females, Coloured
Males, and people with disability in accordance with our employment equity
requirements.
POST 17/09 : ASSISTANT DIRECTOR: FOUNDATIONAL MANAGEMENT REF NO: NSG

07/2024
CENTRE : Pretoria
level. Knowledge: Theoretical and practical knowledge of public finance and
public supply chain management. Knowledge of national priorities, statutory
prescripts, and governance practices pertaining to the public service
specifically and the public sector broadly. Theoretical and practical
perspectives of the education, training, and development environment. Client
relations management. Training/ Learner information management and
systems. Microsoft Office suite. Batho Pele Principles. Competencies/skills.
Financial analysis and reporting. Oral and written communication skills. Strong
interpersonal skills. Good writing and presentation skills. Problem solving skills.
Project management and operations management skills Personal Attributes:
Ability to participate in professional development growth activities for
maintaining professional knowledge and staying current with practices and
trends. Ability to multi-task and organize, prioritize, and follow multiple projects
and tasks through to completion with an attention to detail. Ability to work
independently while contributing to a team environment. Commitment to quality
and continuous learning. Professional behaviour and sound judgement. Ability
14
to establish and maintain effective working relationships with management,
employees, stakeholders, and the public. Integrity and honesty; detail oriented;
creative and innovative; ability to work under pressure. Willingness to travel
and work with extended hours, including away from office.
capacity development content and delivery requirements. Liaise with Technical
Support for the availability of panel of experts and HEIs. Provide support in the
review and update of curriculum content, including customisation of content on
course offerings. Ensure product knowledge and awareness within the NSG
(Contact Centre and Business Development). Develop the annual calendar of
delivery schedules to ensure uptake of the programme that inform contact
centre and business development engagements with potential clients. Provide
support towards programme and project monitoring. Ensure quality of learning
material prior to distribution for capacity development interventions. Liaise with
Technical Support for logistics (learning material, venue, travel and facilitators.
Provide support in the management of delivery schedules and programme
management and digital transformation. Identify and manage operational risks,
as well as mitigation plans, including business continuity plans.
requirements.
POST 17/10 : ASSISTANT DIRECTOR: GOVERNANCE COMPETENCIES REF NO: NSG

08/2024
CENTRE : Pretoria
level. Knowledge: Knowledge and understanding of relevant legislation,
including, amongst others, the Criminal Procedure Act, Prevention and
Combatting Corruption Activities Act, POCA, Protected Disclosure Act.
Knowledge of national priorities, statutory prescripts, and governance practices
pertaining to the public service specifically and the public sector broadly.
Theoretical and practical perspectives of the education, training, and
development environment. Client relations management. Training/ Learner
information management and systems. Microsoft Office suite. Batho Pele
Principles. Competencies/skills. Financial analysis and reporting. Oral and
written communication skills. Strong interpersonal skills. Good writing and
presentation skills. Problem solving skills. Project management and operations
management skills Personal Attributes: Ability to participate in professional
staying current with practices and trends. Ability to multi-task and organize,
15
environment. Commitment to quality and continuous learning. Professional
behaviour and sound judgement. Ability to establish and maintain effective
working relationships with management, employees, stakeholders, and the
public. Integrity and honesty; detail oriented; creative and innovative; ability to
work under pressure. Willingness to travel and work with extended hours,
including away from office.
capacity development content and delivery requirements. Provide support in
the selection and recruitment of panel of experts. Liaise with Technical Support
for the availability of panel of experts and HEIs. Provide support in the review
and update of curriculum content, including customisation of content on course
offerings. Ensure product knowledge and awareness within the NSG (Contact
Centre and Business Development). Develop the annual calendar of delivery
schedules to ensure uptake of the programme that inform contact centre and
business development engagements with potential clients. Provide support
towards programme and project monitoring. Ensure quality of learning material
prior to distribution for capacity development interventions. Liaise with
Technical Support for logistics (learning material, venue, travel and facilitators).
Provide support in the management of delivery schedules and programme
requirements.
POST 17/11 : TEAM ASSISTANT REF NO: NSG 09/2024
CENTRE : Pretoria
REQUIREMENTS : A National Diploma on (NQF level 6) in Office Administration, Business or
Public Administration, Project Management. Two (2) to three (3) years relevant
experience in administration. Knowledge: Public sector legislation, relevant
policies and applicable legislative frameworks (including but not limited to:
Public Service Act; Public Administration Management Act; Public Finance
Management Act, Batho Pele White Paper, Public Service Regulations,
Operations Management Framework. Microsoft Office suite, especially Word,
PowerPoint and Excel, Virtual meetings (organize, host, record, transcript).
Meetings management (scheduling, agenda setting, recording, minute taking,
action plans). Ability to manage events, including venue identification,
accommodation, logistics, catering, transportation, and cash disbursements.
Document management. Protocol, etiquette, and diplomacy. Batho Pele
Principles. Competencies/skills. Oral and written communication skills. Strong
interpersonal skills. Good writing and presentation skills. Problem solving skills.
Operations management skills Personal Attributes: Willingness to participate
in professional development growth activities for maintaining professional
knowledge and staying current with business solutions trends. Ability to multi-
task and organize, prioritize, and follow multiple projects and tasks through to
completion with attention to detail. Ability to work independently while
16
contributing to a team environment. Commitment to quality and continuous
learning. Professional behaviour and sound judgement. Ability to establish and
maintain effective working relationships with management, employees,
stakeholders, and the public. Integrity and honesty; detail oriented; creativity
and innovation; ability to work under pressure. Willingness to travel and work
with extended hours, including away from office, may be required.
DUTIES : Plan, organize and monitor administrative activities pertaining to the Chief
Directorate, including aiding in the identification and Implementation
appropriate strategies to meet capacity development needs. Support
elementary research under the guidance of the Chief Director to ensure the
appropriate context and transformational curriculum decisions, progress
content choices, and digitally responsive delivery modalities. Draft letters,
memoranda, reports, and submissions as may be required as well as
dissemination of information to stakeholders. Assist the Chief Director to
provide support in curriculum formulation and content, including the
identification of platforms and partners. Support the Chief Director to determine
requirements and capabilities towards the appointment and/or contracting of
panel of experts, partners, and Higher Education Institutions. Assist the Chief
Director to provide support for the review and update of curriculum content.
Support the Chief Director to lead in the collaborative creation of
complementary resources, including online and virtual for capacity
development offering. Assist the Chief Director to manage collaborative review,
regular quality assurance, and feedback sessions with internal and external
stakeholders. Support the utilisation and implementation systems to monitor
adherence to accreditation requirements, support assessment and
certification. Provide administrative and project management support to
relevant forums. Network and collaborate with all internal business units to
ensure mutually beneficial relationships that serve the interests of the NSG.
Manage the calendar of the Chief Director, including discretion on acceptance
of meetings, adequate preparations for meetings and secretariat support. Co-
ordinate all documentation relevant to budget management of the chief
directorate, including funding requirements, procurement planning, payments
to service providers and petty cash. Co-ordinate all documentation relevant to
human resource management and development of the chief directorate. Plan
and co-ordinate domestic and international travel, including approval,
itineraries, and claims. Manage a compliance and management reporting
calendar for the chief directorate to ensure timely and accurate reporting.
Manage logistical arrangements for all meetings, including venue, catering,
and equipment.
APPLICATIONS : E-mail at [email protected] or hand deliver to hand deliver
to ZK Mathews Building, 70 Meintjies Street, Sunnyside, Pretoria or post to The
requirements.
POST 17/12 : ADMINISTRATOR: FACILITIES NO: NSG 10/2024
CENTRE : Pretoria
REQUIREMENTS : A national diploma at (NQF level 6) in Business Administration, Public
Administration, Facilities Management. Build Environment equalization will be
an added advantage. One (1) to two (2) years’ experience in the field of
workplace environment or facilities management. Knowledge: Administrative
knowledge. Ability to record and report statistical information. Microsoft Office
suite, especially Word, PowerPoint, and Excel. Virtual meetings (organize,
host, record, transcript). Meetings management (scheduling, agenda setting,
recording, minute taking, action plans). Public service legislation, policies,
prescripts, and procedures. Financial and supply chain management. Office
management. Document management. Occupational Health and Safety Act,
1993. Building and Maintenance Services. Contract and property
management. Batho Pele Principles. Competencies/skills. Strong computer
literacy. Strong oral and written communication skills. Strong interpersonal
skills. Basic programme and project management skills. Problem solving and
analysis. Basic analytical skills Personal Attributes: Ability to participate in
professional development growth activities for maintaining professional
17
knowledge and staying current with business solutions trends. Ability to multi-
task and organize, prioritize, and follow multiple projects and tasks through to
completion with an attention to detail. Ability to work independently while
contributing to a team environment. Ability to analyze problems, identify
solutions and take appropriate action, resolve conflicts using independent
judgment and decision-making processes. Ability to establish and maintain
effective working relationships with management, employees, stakeholders,
and the public. Integrity and honesty; detail oriented; creative and innovative;
ability to work under pressure. Willingness to work extended hours, when
required.
DUTIES : Plan, organise and fulfil administrative functions in ensuring a conducive
workplace environment. Provide support towards monitoring OHS equipment
(fire extinguishers) and compliance requirements to legislation. Provide
support in procuring, managing and monitoring of repairs and maintenance.
Provide support in monitoring the outsourced service providers (cleaning and
hygiene services). Provide support in the management of office
accommodation and floor plans. Undertake procurement processes, including
requesting for quotations and processing payments. Co-ordinating new
employees joining the organization which including liaising with IT and
Premises to ensure that IT and desk setup is complete ahead of the start date.
Coordinate the allocation of training rooms and boardrooms and provide
confirmation for use. Ensure that office set up is compliant with internal
requirements to the extent practicable. Monitor the NSG reception area and
training rooms to ensure a conducive environment for receiving guests,
learners and visitors. Liaise with service providers to ensure that training rooms
and boardrooms are prepared. Liaise with internal officials to ensure that
furniture and equipment. Projectors are in working condition. Report
infrastructure faults that have been detected in the conference and training
rooms. Undertake quality control for all furniture and equipment. Provide
administrative support in office space management, considering issues such
as reasonable accommodation into account. Ensure accurate movement of
user assets, furniture, desktops by working closely with the sub-directorate:
Asset Management. Maintain accurate records of movement of all furniture and
equipment. Provide support in implementing the User Asset Management plan.
Provide support in the tracking of furniture and equipment, in liaison with Asset
Management and ICT unit. Provide administrative support in identifying
procurement needs (including future needs) and acquisitions, as well as those
to be written off. Compile documents including quotations from service
providers, SCM documents and processing of payments. Compile accurate
reports on workplace environment, user asset and inventory management.
Ensure regular filing of all documentation. Manage travel and accommodation
arrangements as required. Provide support to compliance and management
reporting to ensure timeliness and accuracy. Provide support towards
operations management, including service standards, standard operating
procedures, business processes, total quality management and digital
transformation.
APPLICATIONS : E-mail to [email protected] or hand deliver to ZK Mathews
requirements.
POST 17/13 : ADMINISTRATOR: INFORMATION MANAGEMENT REF NO: NSG 11/2024
CENTRE : Pretoria
REQUIREMENTS : A tertiary qualification at (NQF level 6) in Library and Information Studies. Two
(2) to three (3) years relevant experience. Knowledge: Microsoft Office suite,
especially Word, PowerPoint and Excel. Virtual meetings (organize, host,
record, transcript) Meetings management (scheduling, agenda setting,
recording, minute taking, action plans). Public service legislation, policies,
prescripts and procedures. Office management. Document management.
Protocol, etiquette and diplomacy. Batho Pele Principles Competencies/skills.
Strong computer literacy. Strong oral and written communication skills. Strong
interpersonal skills. Basic programme and project management skills. Problem
18
solving and analysis. Basic analytical skills. Personal Attributes: Ability to
participate in professional development growth activities for maintaining
professional knowledge and staying current with practices and trends. Ability
to multi-task and organize, prioritize, and follow multiple projects and tasks
through to completion with an attention to detail. Ability to work independently
while contributing to a team environment. Commitment to quality and
continuous learning. Professional behaviour and sound judgement. Ability to
establish and maintain effective working relationships with management,
employees, stakeholders, and the public. Integrity and honesty; detail oriented;
creative and innovative; ability to work under pressure. Willingness to travel
and work with extended hours, including away from office, as and when
required.
DUTIES : Provide administrative support in the implementation, monitoring and
maintenance of information management policy for the NSG. Support project
teams with information management interventions. Collate and disseminate
materials for information management engagements with internal and external
stakeholders. Undertake elementary research towards new information. Liaise
with stakeholders to determine information management needs as well as
participation in any pilot interventions. Provide support in the development and
delivery of contact, virtual and online courses and programmes. Provide
administrative support in the implementation and monitoring of the information
management databases. Provide support for information awareness activities
within the NSG. Provide support to the management of the NSG Library
Webpage and contribute content for the NSG website. Provide support to
capacity building workshops, seminars, webinars and forums. Provide
information management support, including advice, queries and requests for
reference information and circulation services. Compile a list of information
resource requirements and source quotations from service providers for
publications and electronic information databases. Original cataloguing and
copy cataloguing on the library management system, including follow-up on
overdue materials. Classify and maintain the library publications, shelving of
library materials and maintaining the shelves. Administer the interlibrary loan
(ILL) services. Collect and prepare all publications deemed to be of heritage
importance to the National Library in line with the Legal Deposit Act. Provide
administrative and project management support to relevant information
management forums. Network and collaborate with all internal business units
and relevant stakeholders to ensure mutually beneficial relationships that serve
the interests of the NSG. Monitor the implementation of information
management interventions. Ensure display of library materials during library
events and awareness programmes. Manage the procurement of goods and
services, as well as petty cash. Process payments to service providers in
compliance with NSG policies. Manage logistical arrangements for all
meetings, including venue, catering, and equipment. Monitor the use of library
resources and prepare monthly reports (cataloguing, interlibrary loans and
information database, stocktaking).
Building, 70 Meintjies Street, Sunnyside, Pretoria, 0001 or post to The
requirements.
POST 17/14 : CONTACT CENTRE AGENT REF NO: NSG 12/2024 (X2 POSTS)
CENTRE : Pretoria
REQUIREMENTS : A tertiary qualification at (NQF level 6) in Contact Centre Management, Office
Administration or Business Administration. Experience: One (1) to two (2)
years’ relevant experience in office administration in an ETD environment.
Competencies/Skills: Good verbal and written communication skills. Proficient
in relevant computer applications. Excellent interpersonal skills. Problem
solving skills. Problem solving skills. Time management skills. Ability to work
efficiently at all times. Questioning and listening skills to support telephone
communication. Knowledge: Good knowledge of client relations (how to
engage and relate to clients). Understanding of the public sector. Computer
literacy (MS Office Suite, call logging and Training Management Systems).
19
Reasonable expertise in the field of contact centre operations. Batho Pele
principles. Personal attributes: Adaptability. Team player. Self-driven. Attention
to detail.
DUTIES : Provide contact centre services through receipt of telephone calls, emails and
faxes. Respond to all incoming communication and enquiries within stipulated
timeframes and service standards. Provide professional and effective
telephone services to handle tasks like call transfers, taking messages, call
back, call hold, interruptions and unintentional disconnections. Use the most
appropriate way and proper telephone etiquette to communicate with different
behaviour types on the telephone. Undertake follow up with clients where
necessary. Capturing and record all contact centre interactions for reporting
purposes. Furnishing of SBD and RFQ Forms. Maintain up to date knowledge
of NSG products and new developments. Participate in product knowledge
training sessions. Liaise with relevant officials to gather information on
products. Promote product awareness to public sector organisations (national
government, provincial government, local government and state-owned
entities). Undertake requests by clients for quotations and bookings. Request
the authorization of quotations and confirm bookings according to set time
frames and in compliance with the standard prescripts. Create files and forward
to management within the prescribed time frames. Prepare files for ETD events
and link to calendar ID’s on Training Management System. Investigate clients’
complaints and resolve by providing regular feedback. Identify and escalate
priority issues. Attend to client requests (telephone, fax, email, walk-ins and
referrals) and ensure enquiries logged are resolved within 3 working days.
Capture learner requirements on ETQA system and ensure accurate
completion of applications, including the required supporting documents.
Provide guidance and recommendations to learners or prospective candidates
and provide feedback on their application. Generate quotations according to
the required norms and standards. Process invoice requests and submit for
processing. Create files for confirmed courses and generate calendar ID and
link to the relevant course event. Add course venue on the Training
Management System by capturing client details. Maintain the NSG training
calendar. Capture the list of learners on the enrolment system as provided by
the client before commencement of the course.
POST 17/15 : ADMINISTRATOR: ETD SUPPORT: SENIOR MANAGEMENT AND

PROFESSIONALISATION REF NO: NSG 13/2024
CENTRE : Pretoria
REQUIREMENTS : Grade 12. A tertiary qualification (NQF 6) in Office Administration, Public
Administration or related qualification may be an added advantage No work
experience necessary for this post, however experience in capacity
development/ education or administrative environment may be an added
advantage. Knowledge: Microsoft Office suite, especially Word, PowerPoint
and Excel. Knowledge of procedures related to information and records
management. Basic knowledge of finance and supply chain management.
Virtual meetings (organise, host, record, transcript). Meetings management
(scheduling, agenda setting, recording, minute taking, action plans). Public
service legislation, policies, prescripts and procedures Office administration.
Document management. Batho Pele principles Competencies/skills. Good oral
and written communication skills. Good interpersonal skills. Basic project
management skills. Problem-solving and analysis., Elementary research skills.
Basic analytical skills. Ability to interpret policies and directives. Personal
Attributes: Participate in professional development growth activities for
trends. Ability to multi-task and organise, prioritise, and follow multiple projects
and tasks through to completion with attention to detail. Ability to work
and continuous learning. Professional behaviour and sound judgement. Ability
20
to establish and maintain effective working relationships with management,
employees, stakeholders, and the public. Integrity and honesty; detail-oriented;
creative and innovative; ability to work under pressure.
DUTIES : Provide administrative support in determining capacity development needs for
Senior Management and Professionalisation programmes (including
stakeholder meetings). Provide administrative support in project teams for new
capacity development interventions. Collate and disseminate all materials
(documents) for meetings about the engagements with internal and external
stakeholders. Liaise with clients (individuals and institutions) to identify
capacity development needs and participate in pilot interventions. Coordinate
and implement appropriate systems for the sub-directorate that align with
departmental policies and SOPs. Provide administrative support in reviewing
and updating curriculum content, including customising content. Conduct
elementary research as required to support capacity development content and
enablement. Provide information to support product knowledge and awareness
within the NSG Contact Centre. Support the implementation of the annual
calendar of delivery schedules to ensure the uptake of Senior Management
and Professionalisation programmes. Provide administrative support towards
programme and project monitoring. Manage filing of documents in line with the
departmental records management policy and filing system, as well as
electronic document management. Liaise with Technical Support for logistics
(learning material, venue, travel and facilitators). Manage logistical
arrangements for all meetings, including venue, catering, and equipment. Draft
letters, memoranda, reports, and submissions as may be required. Follow up
on assessment and certification, including timely issuing of certificates. Monitor
the implementation of monitoring and evaluation recommendations and post-
programme delivery for quality management and improvements. Support case
file management (correctness and timely capturing of the TMS) and data
management. Respond to learner and client queries, requests and complaints.
Support the compilation of monthly reports on quality and performance.
Manage the procurement of goods and services, as well as petty cash. Process
payments to service providers in compliance with NSG policies. Support travel
and accommodation arrangements as required. Support compliance and
management reporting to ensure timeliness and accuracy. Implement
operations management, including service standards, standard operating
procedures, business process management, total quality management and
digital transformation.
Building, 70 Meintjies Street, Sunnyside, Pretoria, 0001 or post to Postal: The
POST 17/16 : ADMINISTRATOR: ETD SUPPORT: MIDDLE MANAGEMENT

DEVELOPMENT REF NO: NSG 14/2024
CENTRE : Pretoria
REQUIREMENTS : Grade 12 certificate. A tertiary qualification (NQF 6) in Office Administration,
Public Administration, Human Resource Development or Gender Studies may
be an added advantage. No work experience necessary for this post, however
experience in capacity development/ education or administrative environment
may be an added advantage. Knowledge: Microsoft Office suite, especially
Word, PowerPoint, and Excel. Knowledge of procedures related to information
and records management. Basic knowledge of finance and supply chain
management. Virtual meetings (organise, host, record, transcript). Meetings
management (scheduling, agenda setting, recording, minute taking, action
plans). Public service legislation, policies, prescripts and procedures.
Document management. Batho Pele principles. Competencies/skills Good oral
and written communication skills. Good interpersonal skills. Basic project
management skills. Problem-solving and analysis. Elementary research skills.
Basic analytical skills. Ability to interpret policies and directives. Personal
Attributes: Participate in professional development growth activities for
trends. Ability to multi-task and organise, prioritise, and follow multiple projects
21
and tasks through to completion with attention to detail. Ability to work
and continuous learning. Professional behaviour and sound judgement.
DUTIES : Provide administrative support in project teams for new capacity development
interventions. Collate and disseminate all materials (documents) for meetings
about the engagements with internal and external stakeholders. Liaise with
clients (individuals and institutions) to identify capacity development needs and
participate in pilot interventions. Coordinate and implement appropriate
systems for the sub-directorate that align with departmental policies and SOPs.
Provide administrative support in reviewing and updating curriculum content,
including customising content. Conduct elementary research as required to
support capacity development content and enablement. Provide information to
support product knowledge and awareness within the NSG (, Contact Centre).
Support the implementation of the annual calendar of delivery schedules to
ensure the uptake of gender and diversity programmes. Provide administrative
support towards programme and project monitoring. Manage filing of
documents in line with the departmental records management policy and filing
system, as well as electronic document management. Liaise with Technical
Support for logistics (learning material, venue, travel, facilitators, etc.). Manage
logistical arrangements for all meetings, including venue, catering, and
equipment. Draft letters, memoranda, reports, and submissions as may be
required. Follow up on assessment and certification, including timely issuing of
certificates. Monitor the implementation of monitoring and evaluation
recommendations and post-programme delivery for quality management and
improvements. Support case file management (correctness and timely
capturing of the TMS) and data management. Respond to learner and client
queries, requests and complaints. Support the compilation of monthly reports
on quality and performance. Manage the procurement of goods and services,
as well as petty cash. Process payments to service providers in compliance
with NSG policies. Support travel and accommodation arrangements as
required. Support compliance and management reporting to ensure timeliness
and accuracy. Implement operations management, including service
standards, standard operating procedures, business process management,
total quality management and digital transformation.
APPLICATIONS : E-mail at [email protected] or hand deliver to ZK Mathews
POST 17/17 : INFORMATION PROCESSING CLERK REF NO: NSG 15/2024
CENTRE : Pretoria
REQUIREMENTS : Grade 12.A tertiary qualification at (NQF level 5) in Office Administration, Public
Administration or Information Management will be an added advantage. No
experience required for this post. Knowledge: Knowledge of data capturing,
analysis and management. Knowledge of document management (storage,
retrieval and archiving). Knowledge understanding of the legislative framework
governing the Public Service. Batho Pele Principles. Competencies/skills
Basic computer literacy. Report writing skills. Good oral and written
communication skills. Strong interpersonal skills. Strong planning and
organizing skills. Problem solving and analysis. Client orientation and customer
focus. Basic analytical skills. Basic financial management skills. Basic
numeracy skills Personal Attributes: High level of reliability. Client focused
attitude. Attention to detail. Trustworthy and honest. Maintain very high levels
of confidentiality.
DUTIES : Capture all Reaction Evaluation Questionnaires (REQs) completed by
participants and the Facilitator Feedback Forms (FFFs) compiled by the
facilitator at the end of every NSG ETD intervention, onto the NSG Training
Management System. Provide reports to the Deputy Director: Outcomes and
Impact on the flow of REQs and FFFs received for capturing. Manage the filing
of copies (electronic and hard) of REQs and FFFs after reports have been
generated on a weekly basis. Provide copies of reports, REQs and FFFs on
request by programme managers, coordinators and auditors. Provide written
22
responses to audit queries on capturing of the data or the reports generated.
Provide support to management in terms of data required to generate reports.
Check the information in the REQs and the FFFs for correctness and accuracy.
Identify the key issues that require attention which the participants and
facilitators reported on (written comments as well as scores). Report areas that
urgently require attention to the Deputy Director he/she reports to. Complete
the recommendations section in the FPE report based on the analysis
conducted for every ETD intervention. Participate in meetings and provide
feedback on data authentication as well as challenges with capturing of data.
Compile Facilitator and Participant Evaluation (FPE) reports based on a batch
of REQs and the corresponding feedback from the facilitator per ETD
intervention (face-to-face and online/virtual training/webinars/master classes).
Generate monthly and quarterly statistical reports which provide a breakdown
of how many REQs, FFFs and any other special projects have been captured
during a specific period. Compile the quarterly trend report on facilitators who
were utilised during that specific period. Process qualitative and quantitative
data. Submit reports for distribution to responsible Programme Managers.
operating procedures. Implement total quality management and digital
transformation. Maintain the e-filing system for all data forms received after
ETD interventions for audit purposes.
APPLICATIONS : E-mail to [email protected] or, hand deliver to ZK Mathews
23

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ANNEXURE B

NATIONAL SCHOOL OF GOVERNMENT

POST 17/03 : DIRECTOR: LEGAL SERVICES REF NO: NSG 01/2024

POST 17/04 : DEPUTY DIRECTOR: ACCREDITATION MANAGEMENT REF NO: NSG

POST 17/05 : ASSISTANT DIRECTOR: HUMAN RESOURCE MANAGEMENT REF NO:

POST 17/06 : ASSISTANT DIRECTOR: HUMAN RESOURCE DEVELOPMENT REF NO:

POST 17/07 : ASSISTANT DIRECTOR: WORKPLACE MANAGEMENT REF NO: NSG

POST 17/09 : ASSISTANT DIRECTOR: FOUNDATIONAL MANAGEMENT REF NO: NSG

POST 17/10 : ASSISTANT DIRECTOR: GOVERNANCE COMPETENCIES REF NO: NSG

POST 17/11 : TEAM ASSISTANT REF NO: NSG 09/2024

POST 17/12 : ADMINISTRATOR: FACILITIES NO: NSG 10/2024

POST 17/13 : ADMINISTRATOR: INFORMATION MANAGEMENT REF NO: NSG 11/2024

POST 17/15 : ADMINISTRATOR: ETD SUPPORT: SENIOR MANAGEMENT AND

POST 17/16 : ADMINISTRATOR: ETD SUPPORT: MIDDLE MANAGEMENT

POST 17/17 : INFORMATION PROCESSING CLERK REF NO: NSG 15/2024

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