Khadija Khachaf

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CURRICULUM VITAE

KHADIJA KHACHAF
Mobile No : 0581778907
Nationality : Morocco
Birth day : 17/08/1997
Adress : Abu Dhabi_Zaid City

CAREER PROFILE:

TO Work in an organized manner where I can show my talent and enhance my


skills to meet company goals and objective with full integrity and zest, and achieve
high carrier growth through a continuous learning process and keep myself dynamic,
visionary and competitive with the changing scenario of the world.

PROFESSIONAL STRENGTHS:

• Knowledge of operating systems


• Flexible, attention to detail and ability to learn quickly
• Possess excellent listening and responding skills
• Ability to handle multiple tasks and solve customer queries efficiently
• Excellent administrative and organizational skills
• Highly initiative to manage a busy workload without close supervision
• Ability to build and maintain good relationship with customer

PROFESSIONAL EXPERIENCE:

❖ Worked as accounting in Etisalat Company.


❖ Worked as a Customer Service in a whiff of Perfumes
❖ Worked as a Customer Service in Emirates Spectrum for Perfumes
❖ Worked as Customer Service in the Arab Pride for Perfumes company
❖ Worked in the Beautifying Section

DUTIES & RESPONSIBILITIES:

• Responsible for dealing with customer relevant queries, complaints and request for
information on products and services
• Assigned the tasks of recording all communications between various parties
• Handled the tasks of drafting documents as requested by Customer Care Manager
• Prepared daily, weekly and monthly statistical reports
• Responsible for generating ideas on ways to resolve problems and serve customers
in a better way
• Confirmed customer understanding of the solution and provided extra customer
education as required

• Handled the tasks of preparing customer correspondence and updating customer


files
• Assigned the tasks of responding to customer queries and concerns regarding
product and services of the organization

EDUCATION

❖ CERTIFICATE IN THE UNIVERSITY


❖ BACHLOR ACCOUNTING
❖ Very good Degree

LANGUGES

• Arabic
• English

DECLARATION:

I certify that the above are true and correct to the best of my knowledge and ability. If
given a chance to serve you. I assure you that I will execute my duties for the total
satisfaction of my superiors.

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