Genia-Air-Max-Manual-English 1780991

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Operating instructions
Hydraulic Station
HE 9-6 WB
Content
Content
1 Security ................................................. ............ 3

1.1 Proper use................................................ 3
1.2 General safety instructions ................................... 3
2 Observations on the documentation .......... 5
3 Description of the device................................................ 5
3.1 The heat pump system consists of the
following components:................................................. 5
3.2 Structure of the device ........................................... 5
3.3 Control elements................................................ 5
3.4 Screen Description ........................................... 5
3.5 Concept of use................................................. ..... 6
3.6 Serial number ............................................... ..... 6
3.7 Type designation and serial number ........................... 6
3.8 CE approval................................................ .. 6
3.9 Safety devices................................................ 6
4 Functioning................................................. .. 6
4.1 Home Screen................................................ ........ 6
4.2 Usage levels................................................. ........7
4.3 Product start-up................................. 7
4.4 Setting the heating flow temperature ........7
4.5 Adjusting the hot water temperature ............7
4.6 Disconnection of product functions................ 7
5 Care and maintenance................................... 7
5.1 Product Care................................................. 7
5.2 Maintenance ................................................. ......7
5.3 Checking the system pressure...... 8
6 Troubleshooting................................................ 8
6.1 Reading error messages ........................................... 8
6.2 Troubleshooting and troubleshooting................................... 8
7 Putting out of service ........................................... 8
7.1 Temporary shutdown of the
product................................................. ................. 8
7.2 Definitive put out of operation of the
product................................................. ................. 8
8 Recycling and disposal ........................................... 8
9 Warranty and customer service ......... 8
9.1 Warranty................................................. ................. 8
9.2 Technical Assistance Service................................ 8
Exhibit ................................................. ................................ 10
TO Troubleshooting................................................ 10
2 Operating instructions Hydraulic Station 0020291600_01

Security 1
1 Security 1.2 General safety instructions 1.2.1 Danger due to
1.1 Proper use incorrect use
Its incorrect use or improper use may give rise to Incorrect use can endanger you and others and
life-threatening situations or injuries to the user cause property damage.
or third parties, as well as cause damage to the
product or other property. ÿ Please read these carefully
instructions and all additional documentation,
especially the "Safety" chapter and warning
This product is a component of the system for the
notes. ÿ Perform only those operations to which
regulation of heating circuits and the
production of domestic hot water in combination with
a heat pump and using a system regulator. referred to in these operating instructions.
Proper use implies: 1.2.2 Danger to life due to changes

– Observe the instructions for to the device or its surroundings
accompanying functions of the product and all
other components of the installation. ÿ Do not remove, bypass or lock any safety
devices.
– Comply with all conditions of ÿ Do not tamper with safety devices. ÿ Do not break or
inspection and maintenance included in the remove any seals on the parts. ÿ Do not make any
instructions.
The product is intended exclusively for domestic use. modifications:

– in the product – in
Proper use only allows these product combinations: the water and electrical current conduits
– in the safety valve – in the drain

Outdoor unit Indoor unit
pipes – in structural elements that
HA..-6 OR... FW 200-6, FEW may affect the safety of the appliance
200-6
HE 9-6 WB
1.2.3 Risk of injury and risk of property
This product can be used by children from 8 years of damage due to
age, as well as by people with reduced physical, incorrect performance of maintenance
sensory or mental capabilities or lack of experience and repair work or omission of it
and knowledge, if they are supervised or have
been instructed regarding the safe use of the
ÿ Never try to perform it yourself
appliance and understand the dangers. derived from it.
maintenance or repair work on the device. ÿ Have
Do not let children play with the product. Do not
malfunctions
allow children to carry out cleaning and maintenance
without supervision. and damages repaired immediately by an
authorized professional.
Use that does not correspond to or goes

ÿ Respect the specified maintenance intervals.
beyond what is described in these instructions is
considered inappropriate. Any directly commercial
or industrial use is also considered
1.2.4 Risk of material damage caused by
inappropriate. frost
ÿ In case of frost, make sure that the heating

Attention! system is still
Any abusive use of the product is prohibited.
0020291600_01 Hydraulic Station Operating Instructions 3

1 Security
running at all times and that all rooms are
heated sufficiently.
ÿ When you cannot ensure
operation, have an authorized professional
bleed the heating system.

Observations on documentation 2
2 Observations on the 3.2 Device structure
documentation
ÿ It is essential that you take into account all the

operating instructions supplied along with
the installation components.
ÿ Keep these instructions and all other
Parallel validity documentation for later use.
These instructions are valid only for:
Product
HE 9-6 WB
2
3 Description of the device

following components:
Example of the structure of a heat pump system with
monoblock technology:
1
1 Control elements 2 Delete key

breakdowns
3
4 3.3 Control elements
1 2
4
5
6 3 2 1
1 Heat pump, unit 4 Heat pump unit

abroad inside
2 eBUS cable 5 Water accumulator
hot sanitary
3 System regulator
monovalent
(optional) 1 Keys already 3 Keys already
6 Heating circuit right left
2 mode key 4 Delete key
breakdowns
5 Screen
3.4 Screen Description

4 Operation
Symbol Meaning 3.9 Safety devices

Heat pump current modulation coefficient 3.9.1 Antifreeze protection function
The antifreeze protection function of the installation is

controlled through the product itself or through the
Flashing: heating mode active
system regulator. If the system regulator fails, the product
guarantees limited frost protection for the heating circuit.
Flashing: domestic hot water production active
If the outside temperature is negative, there is an

Flashing: Cooling system active
increased risk of the heating water freezing if the
heat pump fails due to, for example, a power failure
Flashing: Additional heating mode activated or a compressor defect.
Authorized professional level

3.9.2 Insurance against lack of water
Product failure
and F.XX
This function permanently monitors the heating water
pressure to prevent a possible shortage of heating water.
1.6 bar Pressure in the heat pump circuit
3.5 Concept of use 3.9.3 Anti-ice protection temp.

Key Meaning This function prevents the internal heating circuit of the
appliance from freezing if a certain heating flow temperature
Service mode selection
is not reached.
or (to the Selecting diagnostic or test code numbers
If the heating flow temperature of the outdoor unit drops
left) or (to
below 4° C, the compressor turns on to increase the heating
the right) Modification of value or activation of the test
flow temperature.
Product reset 3.9.4 Pump anti-jamming protection
The values that can be adjusted are always displayed This function prevents the heating water pumps from
flashing. becoming immobilized. Pumps that have not been used
for 23 hours are switched on successively for a period of 10 -
The screen lighting turns on when you connect the 20 seconds.
product or press a key.
3.9.5 Safety Temperature Limiter (LTS)
3.6 Serial number in the heating circuit
The serial number appears on the nameplate located If the temperature in the heating circuit of the internal
on the back of the electronic box. electric auxiliary heater exceeds the maximum temperature,
the LTS switches off and blocks the electric auxiliary
3.7 Type designation and serial number heater. After activation, the
The designation and serial number appear on the nameplate. safety temperature limiter.
– Max. temperature Heating circuit: 98 ÿ
3.8 CE approval
4 Operation
4.1 Home Screen
The CE mark certifies that products meet the basic

requirements of the applicable directives as stated in the
declaration of conformity.
You can request the declaration of conformity from the manufacturer.
The initial indication is shown on the screen, with the

current operating status of the product. When you press a
selection key, the active function appears on the screen.

Care and maintenance 5

If there is a fault message, the display exits the initial mode and 4.4 Setting the heating flow temperature
displays the message.
ÿ Set the heating flow temperature in the
The kWh value in the main display represents the system regulator, ÿ system regulator operating instructions.
total energy gain: domestic hot water, heating and cooling
mode.
By repeatedly pressing the pressure mode button, 4.5 Hot water temperature adjustment
the energy gain of each operating mode is displayed.
ÿ Adjust the domestic hot water temperature on the
system regulator, ÿ system regulator operating instructions.
4.2 Usage levels
The product has a level of use. 4.6 Disconnection of product functions

Provides access to the most important information and 4.6.1 Deactivation of heating mode (summer mode)
setting options for which no special prior knowledge is
required.
ÿ Switch off the heating mode on the system
4.3 Product launch regulator (summer mode), ÿ operating
instructions of the system regulator.
4.3.1 Open locking devices
1. Ask the authorized professional who installed the
4.6.2 Deactivation of hot water preparation
product that explains where the locking devices are
located and how to operate them. ÿ Switch off hot water production mode
2. Open the maintenance cocks (if installed) of the flow and on the system regulator, ÿ operating instructions for the
return circuits of the heating system. system regulator.
3. Open the cold water shut-off valve. 4.6.3 Draining the heating system
If the system is going to remain off for a long period,

4.3.2 Turning on the device
another option to protect it against frost is to completely
Indication drain the heating system and the appliance.
The product does not have an on/off
switch. The product turns on and is operational ÿ Go to the Technical Assistance Service.
as soon as it is connected to the mains.
Using the disconnection device installed by the
owner, only fuses or circuit breakers can
be disconnected in the domestic connection box, 5 Care and maintenance
for example.
5.1 Product care
ÿ Clean the cover with a damp cloth and a little
1. Make sure the product panel is mounted. of soap that does not contain solvents.
2. Connect the product using the fuses in the domestic ÿ Do not use aerosols, abrasive products,
connection box.
polishes or cleaning products containing solvents or
ÿ The product operation indication indicates chlorine.
displays the "basic screen".
ÿ The "basic screen" is displayed on the system 5.2 Maintenance
controller screen.
To ensure continued operability and operational
4.3.3 Live Monitor display (current product status) safety, reliability and long product life, it is essential to
have an authorized professional perform annual
inspection and biannual maintenance of the
The status codes on the screen inform you about the product. Depending on the result of the inspection,
operating status of the device. maintenance may be required before the scheduled
date.
To open the status code, press both keys simultaneously.

6 Troubleshooting
5.3 Checking the installation pressure
If the product is identified with this symbol:

1. After commissioning and maintenance, check the filling
ÿ In this case, do not dispose of the product with
pressure of the heating system daily for one week;
household waste.
later, semiannually.
ÿ Instead, send it to a collection point for waste electrical or
electronic equipment.
– Min. heating circuit operating pressure:
ÿ 0.07 MPa (ÿ 0.70 bar)
2. Read the fill pressure on the screen.
3. Inform your authorized professional to refill heating water If the product has batteries marked with this symbol, it
to increase the refill pressure and, if pressure loss means that they may contain substances harmful to health and
occurs frequently, to locate the cause of the hot the environment.
water loss and remedy it. ÿ In this case, you must dispose of the batteries at a collection point.
battery collection.
6 Troubleshooting 9 Warranty and customer service
6.1 Reading error messages
Fault messages take priority over all other indications and 9.1 Warranty
appear on the display instead of the initial indication. If
Saunier Duval guarantees that your product will have the
different errors occur simultaneously, they will be
Legal Guarantee and, additionally, a Commercial Guarantee,
displayed alternately every two seconds.
under the terms and conditions indicated in the document
“Warranty Conditions” annexed to this manual. The “Warranty
Depending on the type of error, the system regulator Conditions” document could be outdated as a result of
can operate in emergency mode to maintain heating mode recent modifications in the Legal and/or Commercial
or domestic hot water production. Warranty, so you are informed that you can verify the
ÿ Contact an authorized professional if your device displays warranty conditions in force at the time of purchase of your
an error message. product through from the website www.saunierduval.es, or by
calling the telephone number 902 45 55 65.
6.2 Troubleshooting and troubleshooting
You can request the activation of your Commercial
ÿ If problems arise during operation of the Guarantee and free start-up of your boiler from your Saunier
product, you can check some points with the help of the Duval Official Technical Service or send us the
table included in the annex. “Guarantee Request” document attached to this manual. If
Troubleshooting (10) ÿ If you prefer, you can also call us at 902 45 55 65, or go to
the product does not operate properly despite www.saunierduval.es.
Having checked the points in the table, contact an
authorized professional. 9.2 Technical assistance service
Saunier Duval has a wide and complete network of Official

Technical Services distributed throughout Spain that ensure
7 Putting out of service the attention of all Saunier Duval products whenever you
need it.
7.1 Temporary shutdown of the product In addition, Saunier Duval Official Technical Services are
much more:
ÿ Disconnect the product using the separation device
– Perfect knowledge of our products, continually trained
installed by the owner (e.g. fuses or circuit breaker).
to resolve incidents in our devices with maximum
efficiency.
– Warranty managers for your product.
7.2 Final shutdown of the product
– Guarantors of original parts.
– Energy advisors: they help you regulate your appliance
ÿ Have the product permanently taken out of service optimally, seeking maximum performance and greatest
and disposed of by an authorized professional. savings in consumption.
– Caregivers dedicated to maintaining your device and
extending its life, so that you always have the comfort in
8 Recycling and disposal your home and the peace of mind of knowing that your
device works correctly.
ÿ Have the packaging disposed of by the authorized For your safety, always demand the corresponding
professional who carried out the installation of the accreditation that Saunier Duval provides to each technician
product. when they show up at your home.
8
Warranty and customer service 9

Find your Official Technical Service by calling 902
12 22 02 or on our website
www.serviciotecnicooficial.saunierduval.es
9
Exhibit
Exhibit
A Troubleshooting
Problem Possible cause Solution

The building's power supply is disconnected Turn on the building's power supply
Domestic hot water or heating "Disconnected" Make sure that the domestic hot water and/or
/ water temperature setting too low heating mode are activated on the system
sanitary hot or nominal temperature regulator.
No hot water or heating; the
Adjust the domestic hot water temperature
device does not work
to the desired value on the system regulator.
There is air in the heating system Bleed the radiators
If the problem repeats: get in touch
with the authorized professional
DHW mode works without There is no heat demand from the regulator Check the time programming of the regulator
issues; the heating does not and, if necessary, correct it
works Checking the ambient temperature and in
If necessary, correct the nominal temperature
interior ("Instructions for use regulator")
10
Publisher/Manufacturer
SDECCI SAS
17, rue de la Petite Baratte ÿ 44300 Nantes

Telephone +33 24068 1010 ÿ Fax +33 24068 1053
0020291600_01
0020291600_01 ÿ 01/30/2020
Distributor
SAUNIER DUVAL DICOSA SAU
Ugaldeguren III Industrial Estate – Plot 22

48170 Zamudio
Telephone +3494 4896200 ÿ Fax +3494 4896272
Customer Service +34 902 455565 ÿ Official Technical Service +34 902 122202
www.saunierduval.es
© Copyright reserved in respect of these instructions, both in whole and in part. Its reproduction or dissemination is only permitted with prior
written authorization from the manufacturer.
Reserved the right to introduce technical modifications.
Installation and
maintenance
instructions
Hydraulic Station
HE 9-6 WB
Content
Content 6.11 Cable routing................................................ 28

6.12 Install the wiring................................................ 28
1 Security ................................................. .......... 16 6.13 Opening the electronics box
1.1 Warnings regarding operation.................... 16 printed circuit board ................................. 29
1.2 Proper use................................................ 16 6.14 Connection of the recirculation pump ............. 29
1.3 General safety instructions ........................... 16 6.15 Connect maximum thermostat to

underfloor heating................................... 29
1.4 Provisions (directives, laws, standards) ........... 18
6.16 External priority valve connection
2 Observations on documentation ........ 19
(optional)............................................... .............. 29
2.1 Additional information................................................ 19
6.17 Connection of the RED-3 expansion module ......... 29
3 Description of the device.................................... 19 6.18 Connection of cascades ........................................... 29
6.19 Closing the board electronics box
following components:.................................... 19
of printed circuits for connection to the network...... 29
3.2 Safety devices................................... 19
6.20 Check the electrical installation ................................... 29
3.3 General view of the device................................................ 20 7 Use................................................ .................... 29
3.4 Data on the rating plate.................... 21 7.1 Operating concept of the device ................................... 29
3.5 Connection symbols ........................................... 21
8 Commissioning................................................ 30
3.6 CE approval................................................ twenty-one 8.1 Priority valve, circuit adjustment
3.7 refrigeration................................................. ........ twenty-one heating/supercharging ............................ 30
4 Assembly................................................. .............. twenty-one 8.2 Checking and preparing drinking water
4.1 Unpacking the device................................................ 21 heating, filling and additional ...................... 30
4.2 Checking the scope of delivery .......... 21 8.3 Filling and purging the installation
heating................................................. .......... 31
4.3 Choice of installation location ......................... 22
8.4 Purge ................................................. ................... 32
4.4 Dimensions................................................. ....... 22
8.5 Turning on the device................................................ 32
4.5 Minimum distances and free spaces for
mounting................................................. ............... 22 8.6 Unlocking additional heating
electrical................................................. .............. 32
4.6 Fixing the product to the wall ......................... 23
8.7 Adjustment of protection against legionella ............. 32
4.7 Removing the front panel.................................... 23
8.8 Access to the authorized professional level ................ 33
5 Hydraulic installation.............................................. 23
8.9 Check settings ................................. 33
5.1 Carrying out the preliminary work for the
facility................................................. ........... 2. 3 8.10 Show the filling pressure in the fuel circuit
building................................................. ................. 33
5.2 Connecting the heat pump to the unit
inside................................................. ................. 24 8.11 Checking the operation and
5.3 tightness................................................. ...... 33
Connection of heating flow and return
of the domestic hot water tank .......... 24 8.12 Commissioning of the system regulator ...... 33
5.4 Building Circuit Connection ......................... 24 9 Adaptation to the heating installation .... 33
5.5 Installing the discharge hose on the 9.1 Configuration of the heating installation .... 33
safety valve................................................ 24 9.2 Total pressure losses of the product,
6 Installation of electronics................................. 25 heating and hot water circuit
health................................................. .............. 33
6.1 Preparation of the electrical installation ................ 25
9.3 Instruction to the user................................................. 33
6.2 Requirements for mains voltage quality...... 25
10 Troubleshooting................................................... 34
6.3 Electrical separation device ......................... 25
10.1 Contacting technical service ................................... 34
6.4 Installing components for the function
lock supply company 10.2 Checking the error codes................................... 34
electricity................................................. .......... 25 10.3 Checking the fault memory.................... 34
6.5 Establishment of electrical supply, 10.4 Live Monitor (status codes) ................................... 34
1~/230V .............................................. ................. 26
10.5 Using the Function Menu ........................... 34
6.6 Establishment of electrical supply,
10.6 Use of probe tests and
3~/400V .............................................. ................. 26
components................................................. ...... 3. 4
6.7 Opening the electronics box
10.7 Resetting the parameters to the
printed circuit board connection to the
Factory settings............................................... .. 3. 4
grid................................................. ....................... 27
10.8 Safety temperature limiter.................... 34
6.8 Connecting the power supply.......................... 27
eleven
Review and maintenance ................................ 35
6.9 Installing the system regulator with
wire ................................................. ................... 28 11.1 Acquisition of spare parts................................ 35
6.10 Installing the system regulator without 11.2 Check maintenance messages................... 35
wire ................................................. ................... 28 11.3 Check and maintenance intervals ........................... 35
14 Installation and maintenance instructions Hydraulic Station 0020291600_01

Content
11.4 Prepare for inspection and maintenance ................ 35
11.5 Using test programs ................. 35
11.6 Checking the vessel pre-pressure
expansion................................................ ....... 36
11.7 Checking high disconnection
pressure................................................. ................. 36
12 Emptying................................................. .............. 36
12.1 Emptying the heating circuit of the
product................................................. .............. 36
12.2 Draining the heating system................... 36
13 Putting out of service ................................... 36
13.1 Putting the appliance out of service ........................... 36
13.2 Recycling and disposal ........................................... 37
14 Technical Assistance Service ................................... 37
Exhibit ................................................. ................................ 38
TO Operating diagram................................ 38
b Connection diagram.................................... 39
c Regulator printed circuit board ..... 40
d Lock connection diagram
electricity supply company,
disconnection via connection S21.............. 41
AND
Lock connection diagram
electricity supply company,
disconnection by contactor
separation................................................. ......... 42
F Status codes................................................. 43
g Error codes................................................. . Four. Five
h Sensor and component test view ........ 50
Yo
Overview of test programs ..... 51
J. Diagnostic codes.................................... 52
K Additional heating 5.4 kW at 230 V......... 55
l Additional heating of 8.54 kW at 400 V...... 55
M Overhaul and maintenance work ............. 55
N Characteristic values of sensors
internal temperature, hydraulic circuit ....... 56
O Characteristic values of the sensors
temperature VR10, temperature
accumulator................................................. ....... 56
Q Characteristic values of the probe
outside temperature VRC DCF.......................... 57
Q Technical data................................................. .... 58
Keyword index................................................ .....60
0020291600_01 Hydraulic Station Installation and maintenance instructions fifteen

1 Security
1 Security – Carry out the installation and assembly in
accordance with the approval of the product and the
1.1 Warnings regarding operation system.
Classification of relative warnings – Comply with all inspection and maintenance
to manipulation conditions included in the instructions.
Warnings regarding handling
They are classified with warning signs and warning Proper use also implies
indications according to the severity of the possible install in accordance with the IP code.
dangers:
A use that does not correspond to or
Warning signs and indications Anything that goes beyond what is described in these
warning
instructions is considered inappropriate. Also
Danger inappropriate is any use of
Imminent danger of death or danger directly commercial or industrial character.
of serious injuries
Attention!
Danger Any abusive use of the product is prohibited.
Risk of death by electrocution
Warning 1.3 General safety instructions
danger of minor injuries 1.3.1 Danger due to insufficient qualification

Attention The following tasks should only be carried out
Risk of property damage or damage carried out by licensed professionals who
to the environment are duly qualified:
– Assembly
1.2 Proper use
– Disassembly
Its incorrect use or improper use - Facility
may lead to life-threatening situations or injuries to the - Start up
user or third parties, as well as cause damage to the
– Review and maintenance
product.
or other material goods. – Repair
– Put out of service
This product is a system component
for the regulation of heating circuits and the production ÿ Proceed according to the current state of the art.
nica.
of domestic hot water in combination with a heat pump
and
1.3.2 Danger to life due to electrocution
through a system regulator.
If you touch the conductive components of
The product is intended exclusively
voltage, there is a danger of electric shock.
for home use.
Before doing any work on the product:
Proper use only allows these
product combinations:
ÿ Leave the product without voltage by
Outdoor unit indoor unit
disconnecting all poles from the power supplies.
HA..-6 OR... FW 200-6, FEW current (electrical separation device with a contact
200-6 opening of at least
HE 9-6 WB nos 3 mm, p. e.g., fuses or circuit breakers).
ÿ Secure it to prevent it from being
Proper use implies: accidentally nectar.
– Take into account the operating, installation and ÿ Wait at least 3 min until the capacitors have discharged.
maintenance instructions
of the product and all other components of the ÿ Check that there is no voltage.
installation.

Security 1
1.3.3 Danger to life due to lack of safety 1.3.8 Material damage due to
devices inappropriate mounting surface
The diagrams contained in this document do not show The mounting surface must be flat and have sufficient
all the safety devices necessary for a professional load capacity to support the weight of the product in
installation. operation. Uneven mounting surface may cause product
leaks.
ÿ Mount the safety devices in the installation
necessary security.
ÿ Please take into account the applicable national and In this case, a lack of tightness in the connections can
international legal provisions, regulations and lead to death.
standards.
ÿ Make sure the product is lying flat on the mounting

1.3.4 Danger of burns or scalding due
surface. ÿ Ensure that the mounting surface has
to hot components
sufficient
load capacity to support the weight of the product in
ÿ Wait until these components have operation.
already cooled before starting to work.
1.3.5 Risk of material damage in the home due to

condensate The ducts between the 1.3.9 Risk of material damage due to
heat pump and the air-saline solution collector are a malfunction
cold, so condensate can form in the ducts of the home, Unresolved malfunctions, modifications to safety
which can cause material damage, p. e.g. through devices and deferred maintenance can cause
corrosion. ÿ Make sure not to damage the insulation malfunctions and safety risks during operation.
of
the ducts.
ÿ Make sure that the heating installation is in perfect
technical condition.
1.3.6 Danger of water scalding
too hot
ÿ Check that no safety or monitoring devices are
If the hot water temperature is higher than 60 °C, there removed, bypassed or disabled. ÿ Immediately
is a risk of scalding during hot water intakes. eliminate any anomalies or
damage that affect safety.
Children and the elderly can be harmed even at
lower temperatures.
beef. 1.3.10 Material damage due to additives in the
ÿ Select a suitable target temperature heating water Unsuitable
sister-in-law
anti-corrosion and anti-freeze agents can damage the
ÿ Inform the user about the risk of scalding when the seals and other components of the heating circuit,
Legionella Protection function is activated . which can cause water leaks to appear. ÿ Add only
approved anti-corrosion and anti-freeze agents to the
heating
1.3.7 Risk of injury due to high product weight
water.
ÿ Transport the product with at least two people.
1.3.11 Risk of material damage caused by

frost
ÿ Do not install the product in rooms at risk of frost.
0020291600_01 Hydraulic Station Installation and maintenance instructions 17

1 Security
1.3.12 Risk of material damage due to
the use of unsuitable tools
ÿ Use the appropriate tool.
1.4 Provisions (directives, laws,

standards)
ÿ Observe national regulations, standards,
directives, ordinances and laws.

Observations on documentation 2
2 Observations on the 3.2 Safety devices
documentation 3.2.1 Antifreeze protection function
ÿ Observe all operating instructions without exception. The antifreeze protection function of the installation is controlled through
use and installation that accompany the components of the product itself or through the regulator
installation. of the system. If the system regulator fails, the product guarantees limited
frost protection for the heating circuit.
ÿ Submit these instructions and all documentation
Parallel validity to the user of the installation.
If the outside temperature is negative, there is a greater risk of the heating
These instructions are valid only for:
water freezing if
Product
a breakdown in the heat pump due to, for example, a
power failure or compressor defect.
HE 9-6 WB
3.2.2 Insurance against lack of water

2.1 Additional Information
This function permanently monitors the pressure of the
heating water to prevent a possible shortage of
heating water. An analog pressure sensor disconnects the product and
other modules, if any, in mode
standby when the water pressure drops from the pressure
minimum. Pressure sensor reconnects the product
when the water pressure reaches the service pressure.
When the heating water pressure drops below the

ÿ 0.1 MPa (1 bar), a maintenance message appears
below the minimum operating pressure indicator.
ÿ Scan the displayed code with your smartphone to
– Minimum heating circuit pressure: ÿ 0.05 MPa
receive more information about the installation.
(ÿ 0.50 bar)
ÿ You will be redirected to installation videos.
– Min. heating circuit operating pressure:
ÿ 0.07 MPa (ÿ 0.70 bar)
3 Description of the device 3.2.3 Safety Temperature Limiter (LTS)

in the heating circuit
If the temperature in the heating circuit of the internal electric additional
following components:
heating exceeds the maximum temperature, the LTS switches off and
Example of the structure of a heat pump system with blocks the additional heating
monoblock technology: electrical. After activation, the limiter must be replaced.
safety temperature.
– Max. temperature Heating circuit: 98 ÿ
1 2
1 Heat pump, unit 4 Heat pump unit

abroad inside
2 eBUS cable 5 Water accumulator
monovalent sanitary hot
3 System regulator
(optional)
6 Heating circuit

3 Description of the device

3.3 General view of the device 3.3.2 Structure of hydraulic block
3.3.1 Product structure
10
9
6
2
8
5 1
2
3
7
4
6 5 4 3
1 Pressure gauge 6 Accumulator flow

1 Clamping device 5 Unit regulator
2 domestic hot water
of the device inside Security valve
7 Priority valve
2 Glass of expansion 6 electronics box 3 Circuit return (heating circuit/
3 with circuit board building accumulator charge)
hydraulic block
connection forms 4 One way of the circuit 8 Additional heating
4 electronics box to network building electric
with circuit board 5 Accumulator return 9 Safety temperature
regulator forms
domestic hot water limiter
10 Automatic drain
3.3.3 Bottom of the product
1
2
3
4
5
6
7
1 drain valve 3 One way of the circuit

security building
2 Circuit return 4 Accumulator flow
building domestic hot water
twenty
Installation and maintenance instructions Hydraulic Station 0020291600_01
Assembly 4
5 Accumulator return 7 Heating flow, Symbol screen
domestic hot water heat pump
Heating flow, water tank
6 heating return, hot sanitary
to the heat pump
Heating return, accumulator

3.4 Data on the nameplate domestic hot water
The rating plate documents the country in which
you must install the product.
Indication 3.6 CE approval

Meaning
Serial No. Unique identification number
of the device
H.E. (Heat pump electrical) pump
Nomenclature heat, electric additional heating
The CE mark certifies that the products comply
9 kW, additional heating power the basic requirements of the applicable directives in accordance
appears in the declaration of conformity.
6 Generation of devices
You can request the declaration of conformity from the manufacturer.
IP Protection class
Symbols Regulator 3.7 refrigeration
Heating circuit Depending on the country, the heat pump (outdoor unit) has
the heating mode or heating mode and mode function
Additional heating
refrigeration, so the product is compatible.
Later activation of cooling mode is possible
P max Nominal power, maximum using an optional accessory.
Q Rated power
ÿ Activate and parameterize the cooling mode on the system
I max Rated current, maximum regulator.
Yo
Starting current
Circuit MPa (bar) Permissible operating pressure
heating, 4 Assembly
circuit l Filling capacity 4.1 Unpacking the device
ACS
1. Remove the product from the packaging.
CE approval See chapter "Approval
EC" 2. Extract the documentation.
3. Remove the protective sheets from all components.
3.5 Connection symbols tes of the device.
Symbol screen 4.2 Checking the scope of delivery

Building circuit, one way ÿ Check whether the supplied material is complete and
intact.
Denomination
Amount
1 hydraulic station
Building circuit, return
1 Appliance holding device
1 Attached documentation
1 Bag with installation material
Heating flow, outdoor unit 1 Selector lever for priority valve

1 Filling device
1 5 x 5-pole 400V connection cable
2.5 mm2
1 Adhesive strips for noise reduction
Heating return, outdoor unit
0020291600_01 Hydraulic Station Installation and maintenance instructions twenty-one

4 Assembly
4.3 Choice of installation location
350 2
ÿ The installation location must be 2000 meters above sea
level.
ÿ Choose a dry room, with permanent protection against
frost, that does not exceed the installation height and
does not fall or rise above the permitted ambient
temperature.
– Admissible ambient temperature: 7 … 40 ÿ –
Admissible relative humidity: 40 … 75 %
ÿ Check that the minimum distances can be respected.
more necessary.
ÿ The allowable height difference between the outdoor unit
and the indoor unit cannot be more than 15 m.
ÿ When selecting the installation location, keep in
mind that the heat pump can transmit vibrations to
the walls. ÿ Make sure the
wall is flat and suitable for
support the weight of the product.
ÿ Take care of facilitating the installation of the necessary
air intake/gas exhaust duct. ÿ Do not install
the product on another device that could
47
be damaged (e.g. in a kitchen that emits water vapor and
grease) or in a room with a high dust load or corrosive 51
environment. 81
ÿ Do not install the product under an appliance that could 143
leak liquid. 207
4.4 Dimensions
4.5 Minimum distances and clearances for
440
220 220
mounting
OT
87 101
b b d
027
766
To min. 200mm C 1000mm

b min. 200mm D > 600mm
G1¼" G1¼" G1"G1" G1"G1"

ÿ Provide sufficient lateral clearance on both sides.
two of the product for easy access when carrying out
1
maintenance and repair work. ÿ If you
36 81 36 184
use accessories, please observe the minimum distances
64.5 116.2
more and the free spaces for assembly. ÿ
Make sure that no easily flammable parts touch any components,
as these can reach temperatures above 80°C. ÿ Make sure
that there is a minimum distance
between easily flammable parts and hot components.

Hydraulic installation 5
– Minimum distance: 200 mm 4.7 Disassembly of the front panel
4.6 Product wall fixing
1. Cut the supplied noise reduction adhesive strips into 2

pieces of the same size (3 cm x 3 cm).
2. Paste the adhesive strips on the product as shown in the

figure.
TO
1 ÿ Reassemble the components following the instructions in

reverse order.
3. Check the load-bearing capacity of the wall.

4. Please note the total weight of the product. 5 Hydraulic installation
5. Only use specific fixing material for the wall.
5.1 Carrying out preliminary work for installation
6. If necessary, a device must be used
of suspension with sufficient load capacity, which will ÿ Install the following components, preferably
be borne by the owner. Manufacturer accessories:
7. Hook the appliance from above to the support bracket. – a safety valve, a shut-off valve and a pressure
gauge on the heating return
– a hot water safety group and a shut-off valve on the
cold water inlet – a shut-off valve
on the heating flow ÿ Check that the volume
of the mounted expansion vessel is sufficient for the heating
system. Install an additional expansion vessel on the
heating return as close as possible to the product.
ÿ Install the connecting pipes without any tension.

nes.
ÿ If you use metal pipes for pipe connection to the outdoor
unit, connect the pipes to ground. ÿ Place
thermal insulation on the pipes. ÿ Do not weld the
connecting parts if the parts are threaded into the
maintenance taps. ÿ Carefully clean the heating system
before
connect the product.
ÿ Make sure that the safety valve drain line remains open
to outside air, is installed in a frost-free environment,
that

5 Hydraulic installation
continuously descend downwards and flow into a visible open drain. 5.4 Building circuit connection
ÿ In heating installations with solenoid valves or thermostatic valves,

they must have a bypass to guarantee a volumetric flow of at least
40%.
5.2 Connection of the heat pump to the indoor unit
1 2
1. Connect the filling device with the supplied gasket to the product
heating return.
2 1
1 Connection G 1 1/4", 2 Connection G 1 1/4",

heating return to the heat pump heating
heat pump flow
1. Before installation, thoroughly clean the supply pipes by applying air or

1
water.
2. Connect the heat pump to the hydraulic station.
2
3. Check that all connections are tight. (ÿ Page 33)
2. Connect the return (1) and the flow (2) of the building circuit in
5.3 Connection of the heating flow and return of the domestic
accordance with the applicable regulations.
hot water tank
5.5 Installing the discharge hose on the safety valve
2 1
1
ÿ Connect the return (1) and heating flow (2) circuits of the domestic hot
water tank in accordance with the applicable regulations.
1. Mount a discharge hose (1) to the safety valve.
2. Install the safety valve hose in a frost-free environment and position it

so that it visibly empties into an open drain.
3. Make sure that water or steam escaping from the end of the discharge
hose cannot cause injury to persons or damage electrical
components of the discharge hose.

Electronics installation 6
4. Periodically open the safety valve to remove lime deposits 6.2 Requirements for mains voltage quality
and ensure that the device is not blocked.
For the single-phase (electrical) network voltage of 230 V,
a tolerance of +10% to -15% must be given.
For three-phase (electrical) network voltage of 400 V, a
tolerance of +10% to -15% must be given. For the difference of
6 Electronics installation Voltage between each phase must be given a tolerance of +-2%.
6.1 Preparation of the electrical installation

6.3 Electrical separation device
Danger In these instructions, the electrical separation device is also
Danger to life due to electric shock due to called a disconnector. Typically, the fuse or circuit breaker
incorrect electrical installation mounted in the meter/fuse box of the building is used as a
disconnector.
Incorrect execution of the electrical installation can 6.4 Installation of components for the blocking function
reduce the operational safety of the appliance and of the electricity supply company
cause personal and material damage.
Condition: Electricity utility lock function provided

ÿ Carry out electrical installation only if you are a
technician qualified for this type of work.
Switching off the heat generation of the heat pump is partly
carried out by the energy supply company and usually with
a remote control receiver.
1. Please note the technical requirements of the power supply Disconnection can occur in two ways:
company for connection to the low-voltage grid.
– The signal for shutdown is transmitted to connection S21
of the indoor unit.
2. If the local distribution network operator requires that the – The disconnection signal is transmitted to a contactor
heat pump be controlled by a blocking signal,
owner-installed separator in the meter/fuse box.
From the power supply company, install a contact
switch as prescribed by the distribution network manager.
ÿ Install and wire additional components in the building meter/
3. Determine if the electrical supply of the product should be fuse box. To do this, follow the connection diagram
carried out with a single rate or double rate meter. included in the annex.
Possibility 1: Check connection S21 ÿ Connect a

4. Connect the product via a fixed connection and
2-pole control cable to the relay contact (potential-free) of the
separation device with at least 3mm contact opening.
remote control receiver and to connection S21.
5. For electrical fuse protection, time-delayed fuses with

characteristic C must be used. Place the fuses in
Note With
accordance with the selected connection diagram. When
connecting to the three-phase network, use 3-pole control via connection S21, the power supply
switchable fuses. must not be switched off on site.
6. Keep the cross section of the connecting cable
to the distribution box.
7. If the mains connection cable of this product is damaged, ÿ Set the system controller whether the electric auxiliary
the manufacturer or its Technical Assistance Service or heating, the compressor or both should be blocked via
a similarly qualified person must replace it to prevent connection S21.
risks.
Possibility 2: disconnect the power supply with contactor
8. Make sure that the nominal voltage of the mains corresponds
to that of the main power wiring of the product.
ÿ Install a contactor in front of the indoor unit in the
9. Make sure this is always accessible electricity supply for low rate. ÿ Install
network connection and that it is not covered or covered. a 2-pole control cable. Connect the control output of the
remote control receiver with the control input of the
contactor.
ÿ Connect the voltage supply connected by the contactor to
X300.
Indication
When the power supply (compressor heating
or electric auxiliary heating) is switched off
via the tariff contactor, S21 is not switched on.

6 Electronics installation
6.5 Establishment of electrical supply, nal (3 x 4 mm2 ) with a temperature resistance of
1~/230V 90°C.
ÿ Determine the type of connection: – Please note that the mains connection cable
Conventional normally does not have sufficient thermal resistance.
Case Connection type
Unforeseen utility lockout function Simple electrical supply 4. Connect the pre-assembled network connection cable to the
X300 connection with the electric pump counter
of heat.
Locking function of the planned electricity 5. Remove the 2-pole jumper between connections X310 and
supply company, disconnection by connection X311.
S21 6. Connect the additional network connection cable (from the

home meter) to connection X311.
Locking function of the planned electricity Dual power supply
supply company, disconnection via isolating
7. Secure the cables with the cable clamps.
contactor
6.6 Establishment of electrical supply,
3~/400V
6.5.1 1~/230V single power supply
ÿ Determine the type of connection:
Case Connection type
N
l
Unforeseen utility lockout function Simple electrical supply
Locking function of the planned electricity

supply company, disconnection by connection
S21
Locking function of the planned electricity Dual power supply

supply company, disconnection via isolating
1
1
N 3
1L 5
3
1L 6
2
N 2
4
4
1
contactor
N 2
l
1L
X311 X310 X300

6.6.1 3~/400V single power supply
1. Observe the instructions on the sticker located

It's in the electronics box.
l
N
2. Install a disconnector for the product. 1L
3. Use the pre-assembled 3-pole mains connection cable.
c (3 x 4 mm2 ).
4. Connect the network connection cable to L1, N, PE.
6.5.2 1~/230V dual power supply

1
1
N 3
1L 5
3
1L 6
2
N 2
4
4
N
l
N
l
1
N 2
l
1L
X311 X310 X300
1. Observe the instructions on the sticker located on the

electronics box.
2. Install a disconnector for the product.
3. Use the supplied 5-pole mains connection cable (5 x 2.5
mm2 ).
4. Remove the 3-pole mains connection cable pre-assembled
at connection X300.
1
1
N 3
1L 5
3
1L 6
2
N 2
4
4
1
N 2
5. Remove the 2-pole jumper between contacts L1 and L2 on

l
connection X300.
1L
X311 X310 X300 6. Plug the 5-pole mains connection cable into the
X300 connection .
1. Observe the instructions on the sticker located
2. Install two disconnectors for the product.
3. Use the pre-assembled 3-pole mains connection cable and
an additional 3-pole mains connection cable.

Electronics installation 6
6.6.2 3~/400V dual power supply 6.8 Power supply connection
N
l
N
1L
1
1
3
1L 5
3
1L 6
2
N 2
4
4
1
N 2
1
l N
1L
2
X311 X310 X300 3
1. Observe the instructions on the sticker located 4

2. Install two disconnectors for the product.
1. Remove the front panel. (ÿ Page 23)
3. Use the supplied 5-pole mains connection cable.
2. Open the electronics box on the network connection printed
(5 x 2.5 mm2 ) and the pre-assembled 3-pole mains
circuit board. (ÿ Page 27)
connection cable (3 x 4 mm2 ).
3. Guide the mains connection cable (3) and the remaining mains
4. Remove the pre-assembled 3-pole mains connection cable
connection cables (230 V) (4) through the central opening
from connection X300.
towards the product.
5. Remove the 2-pole jumper between contacts L1 and L2 on
4. Guide the eBUS cable (1) and the rest of the connection cables
connection X300.
low voltage connection (24 V) (2) through the left opening
6. Remove the 2-pole jumper between connections X310 and towards the product.
X311.
7. Connect the 5-pole mains connection cable (from the heat pump 1
electric meter) to connection X300.
8. Connect the 3-pole mains connection cable (from the home

meter) to connection X311.
9. Secure the cables with the cable clamps.
6.7 Network connection printed circuit board electronics

box opening
TO
c
5. Route the network connection cable through the opening

za for the cables (1) and towards the terminals of the printed
d circuit board for connection to the network.
b
6. Connect the mains connection cable to the corresponding terminals.
pondents.
7. Secure the network connection cables to the cable clamps.
2. Open the electronics box forward.

3. Release the four hooks on the left and right of the brackets.

6 Electronics installation
6.9 Installing the wired system regulator
230V
1. Connect the eBUS cable from the system regulator to the
eBUS connector on the electronics box (ÿ Page 39).
2. Refer to the assembly instructions in the instructions.
tions of the system regulator.
6.10 Installing the wireless system regulator
3. Route the 230 V cable through the outlets

right-hand drive of the electronics box.
6.12 Install the wiring
1. Make sure to properly disconnect the mains voltage and

safety low voltage.
2. Connect the mains connection cable exclusively to the
indicated terminals!
3. Shorten the cables as needed.
ÿ30mm
l
N
PE
ÿ40mm
1. Place the wireless base into the electronics box.
AC.
2. Assemble and install the system regulator.

+
3. To pair the wireless base and system controller, see the -
system controller instructions.
ÿ30mm
ma.
6.11 Cable routing

4. Strip the power line as indicated in the figure. Ase-
1. Lay the supply cables with mains voltage and Be sure not to damage the insulation of the individual
conductors.
those for probe or bus from a length of 10 m separately.
Minimum distance between low voltage cable and mains 5. Make sure not to damage the insulation of the ducts.
voltage cable with a line length > 10 m: 25 cm. inner rings when stripping the cable.
6. Strip the inner conductors just to the point where
allows you to make good and stable connections.
7. Place sleeves on the ends of conductors from which the
24V/eBUS insulation has been removed.
8. Screw the corresponding ProE plug onto the connection
cable.
9. Check that all the conductors are secure when inserting
them into the connector terminals. Make any necessary
adjustments.
10. Insert the connector into the corresponding connection of
the printed circuit board.
2. Route the 24 V cable and the eBUS cable through the

left strain reliefs of the electronics box.

Use 7
6.13 Opening the printed circuit board electronics 6.16 External priority valve connection (optional)
case
ÿ Connect the external priority reversing valve to X14 on the regulator
PCB.
TO
– Connection to a phase with permanent current "L" with 230 V
and to a connected phase "S" is available. The "S" phase is
controlled by an internal relay and releases 230 V.
6.17 Connection of the RED-3 expansion module

c
1. Connect the power supply to the expansion module.
NETWORK -3 connection to X314 on the network connection
printed circuit board.
2. Connect the RED-3 expansion module to the eBUS interface on the
controller's printed circuit board.
6.18 Connection of cascades

b
ÿ If you want to use cascades (max. 7 units), connect the eBUS
cable via the VR32b bus coupler to contact X30.
1. Open the electronics box forward.
2. Release the four clips on the left, right and above the brackets.
6.19 Closing the network connection printed circuit
board electronics box
6.14 Connection of the recirculation pump
1. Tighten all screws to the hose clamps.
bles.
1. Route the 230 V supply cable of the recirculation pump from the
right to the electronics box on the regulator printed circuit board. 2. Close the electronics box cover.
3. Fold out the electronics box to the rear.
2. Connect the 230 V connection cable with the connector
from the X11 slot on the regulator PCB and plug it into the slot. 6.20 Check the electrical installation
ÿ Once the installation is complete, examine the electrical
3. Connect the external pushbutton supply cable to
installation, checking whether the connections
terminals 1 (0) and 6 (FB) of the expansion slot X41 that is
established are well fixed and sufficiently electrically
included with the regulator. insulated.
4. Insert the expansion slot into slot X41 on the regulator printed
circuit board.
5. Adjust the recirculation pump on the regulator
system. 7 Use
7.1 Operating concept of the device

6.15 Connect maximum thermostat for
underfloor heating The instructions for use describe the concept of use of the device, as
well as the user level consultation and adjustment options.
Condition: Intermediate heat exchanger installed
ÿ Remove the jumper cable at connector S20 of the terminal

X100 on the indoor unit regulator printed circuit board.
ÿ Connect the maximum thermostat to connector S20 of the indoor unit.
Condition: No intermediate heat exchanger installed
ÿ Connect the maximum thermostat to the S20 connector of the outdoor

unit, ÿ GeniaAir Mono operating and installation instructions.

8 Start-up
CAR
8 Start-up 8.2 Checking and preparing drinking water
heating, filling and additional
8.1 Priority valve, circuit adjustment
heating/supercharging Attention
MAN 90°
1
Risk of property damage due to water
poor quality heating
ÿ Make sure that the heating water is

of sufficient quality.
ÿ Check the quality of the heating water before

fill or fill the installation.
2
Checking the quality of the heating water
ÿ Drain some water from the heating circuit.

ÿ Check the appearance of the heating water.
ÿ If you detect the presence of sediment, you will have to clean
3 the mud of the installation.
ÿ Using a bar magnet, check for magnetite
(iron oxide) present.
ÿ If you detect the presence of magnetite, clean the installation
and take appropriate measures for anti-corrosion protection. Or install
a magnetic filter.
ÿ Check the pH value of the extracted water at 25 °C.
ÿ In case of values less than 8.2 or greater than 10.0,
clean the installation and prepare the heating water.
1. If you want to manually adjust the priority valve, ÿ Make sure that no oxygen can penetrate into the water
heating.
Press the knob (1) and turn it 90° to the right.
ÿ Now, you can turn the selector lever (2) to the
Checking the fill and additional water
desired position.
ÿ Measure the hardness of the filling and supplementary water before
fill the installation.
Indication
Preparation of filling and additional water
The notch (3) that points to the extension
of the selector lever, shows the position
ÿ When preparing the filling and additional water, take into
of the selector lever. You can turn the selector lever
account the current national regulations as well as the
90° respectively
applicable technical rules.
heating, supercharging and position If the applicable national regulations and technical rules do not specify
central heating/supercharging (black). In automatic higher requirements, the following shall apply:
mode, the selector lever can take intermediate
positions
You must prepare the heating water:
(grey).
– if the total amount of filling and make-up water exceeds three times the
nominal volume of the heating installation during the service life of
2. If you want to control the heating circuit, set the
the installation,
selector lever (2) in the "Heating circuit" position.
O well
– if the reference values indicated in

3. If you wish to control the domestic hot water cylinder, turn the selector
the following table, or
lever towards "Hot water cylinder".
sanitary hot water". – if the pH value of the heating water is less than 8.2 or
greater than 10.0.
4. If you wish to control the heating circuit and the domestic hot water
cylinder, turn the selector lever towards "Heating circuit/Hot water Power Hardness of water for specific volume of the
cylinder total installation1)
sanitary hot". calorific
> 20 l/kW
ÿ 20 l/kW > 50 l/kW
ÿ 50 l/kW
kW °dH mol/m³ °dH mol/m³ °dH mol/m³

< 50 <3 11.2 2 0.11 0.02
< 16.8
> 50 to 11.2 2 8.4 1.5 0.11 0.02
ÿ 200
> 200 a 8.4 1.5 0.11 0.02 0.11 0.02

ÿ600
> 600 0.11 0.02 0.11 0.02 0.11 0.02

Commissioning 8
Total Water hardness for specific volume of the installation1)

8.3 Filling and venting the heating system
heating
power
> 20 l/kW ÿ
ÿ 20 l/kW > 50 l/kW 1. Rinse the heating system thoroughly before filling.
50 l/kW
kW °dH mol/m³ °dH mol/m³ °dH mol/m³ 2. Open all the thermostatic valves in the installation
1) Liters of nominal content/heating power; In multi-boiler installations, the heating and, if necessary, all other shut-off valves.
lowest individual heating power should be applied.
3. If there is no domestic hot water cylinder connected, close the
product's cylinder flow and cylinder return connections
Attention with plugs provided by the owner.
Risk of material damage due to
enrichment of heating water with 4. Check all connections and the entire heating system for
inappropriate additives. leaks.
5. Set the priority reversing valve to manual mode (ÿ Page
The use of inappropriate additives can cause 30) and turn the selector lever to "Heating circuit/
changes in components, noise in heating Domestic hot water tank".
mode and even other consequential damage.
ÿ Both routes are open and the registration process
Filling improves, since the air in the system can
ÿ Do not use anti-corrosion or anti-corrosion agents escape.
unsuitable freezers, biocides or sealing
ÿ The heating circuit and heating coil
agents.
of the domestic hot water tank are filled simultaneously.
With proper use of the following additives, no type of incompatibility

has been detected in our products so far.
ÿ When using them, carefully follow the instructions given in

the additive manufacturer's instructions.
We assume no responsibility for the compatibility of any

additive with the rest of the heating system or its effect.
1
Additives for cleaning measures (requires
subsequent rinsing)
– Adey MC3+
– Adey MC5
– Fernox F3
– Sentinel X 300
6. Connect a filling hose to the filling device (1).
– Sentinel X 400
Additives for long-lasting permanence in the 7. To do this, unscrew the bushing on the filling device and fix
installation the free end of the filling hose to it.
– Adey MC1+
– Fernox F1
1
– Fernox F2
– Sentinel X 100
2
– Sentinel X 200
Additives for protection against frost and long-

lasting permanence in the installation
– Adey MC ZERO
– Fernox Antifreeze Alphi 11
– Sentinel X 500
ÿ If you have used the above additives, please inform the user
about the necessary measures. 8. Open the bleed screw (2) of the quick drain (1) to bleed the
ÿ Inform the user how to proceed with frost protection. product.
9. Open the filling device.
10. Slowly open the heating water supply.

11. Bleed the radiator or underfloor heating circuit in the highest
position and wait until the circuit has been completely
vented.

8 Start-up
ÿ The water must come out through the purge valve without the required values on the indoor unit control panel and
bubbles. then on the system regulator and other system
12. Add water until the pressure gauge (operated by the components.
owner) reaches a pressure for the heating system of
approx. 1.5 bar. 8.6 Unlocking the additional heating
electric
Indication
The electric auxiliary heating is regulated automatically
If you fill the heating circuit in one place and depending on demand. Set the maximum heating power
external, you must install an additional here on the control panel of the indoor unit.
pressure gauge to control the pressure in the additional electric.
installation.
On the system regulator you can select whether you prefer
to use the electric auxiliary heating for heating mode, for
13. Close the filling device. domestic hot water mode or for both.
modes.
14. Next, recheck the pressure of the
heating installation (if necessary, repeat the ÿ Unlock the electric auxiliary heating with one of the
filling process). power levels.
15. Remove the filling hose from the filling device and screw ÿ Activate the diagnostic code D.358 and set the class of
the bushing back on. electrical supply:
16. Reset the automatic mode of the valve – 0 = 230 V, 1 = 400 V
priority investment (ÿ Page 30).
ÿ Activate the diagnostic code D.226 and set the power of
ÿ When the product is started up, the valve the electric auxiliary heating:
switching automatically returns to the position – 230 V: 1 - 6 kW, 400 V: 0 = external, 1 - 9 kW
output "Heating circuit".
ÿ Consult the power levels of the electric additional heating
in the tables in the annex.
8.4 Purge
Additional heating 5.4 kW at 230 V (ÿ Page 55)
1. Open the quick drain. Additional heating 8.54 kW at 400 V (ÿ Page 55)
2. Press the keys and for 3 seconds. ÿ Make sure that the maximum heating power
additional electrical power does not exceed the power of the fuse
3. Exit the test menu to deactivate a possible forced operation
of the house's electricity.
by pressing the control
for 5 seconds.
8.7 Adjustment of protection against legionella
4. Then, with the keys and to the left of the
,
button select program P06. ÿ Adjust the legionella protection with the regulator
of the system.
5. With the keys and to the right of the button ,
Start the building circuit purge program. To ensure adequate protection against legionella,
6. Leave function P06 running for 15 minutes. the electric additional heating must be activated.
nutes.
7. Check if the heating circuit pressure is Condition: Internal electric additional heating deactivated or heating
of 150 kPa (1.5 bar) at the end of the two external additional
purged.
ÿ If the pressure is less than 150 kPa (1.5 bar), add Protection against legionella is possible in a range of
water.
outside temperatures from -10°C to +30°C without heating
additional. Outside this temperature range, it is only
8.5 Possible with additional internal or external heating activated.
Turning on the device
External additional heating must be inherently
Indication safe, that is, it must be protected against overheating. The
The product does not have an on/off switch. The external auxiliary heating must be connected
product turns on as soon as connected to contact X14 through a cut-off relay. On the indoor
connects to the electrical network. unit controller it must be changed under D.359 to external
additional heating.
1. Connect the product using an owner-installed separation

device.
ÿ The basic indication is shown on the screen.
ÿ The system regulator screen shows
the "basic screen".
ÿ Start the system product.
ÿ The demand for heat and hot water has been
activated as standard.
2. When you start up the heat pump system for the first time
after electrical installation, the installation wizards
automatically start.
the system components. First of all, adjust

Adaptation to the heating installation 9

8.8 Access to the authorized professional level 9 Adaptation to the installation of
1. Press the key for 7 seconds.
heating
ÿ The value 00 is displayed.
9.1 Setup installation
2. Set the value 35 (passcode).
heating
3. Confirm with the key .
To adapt the water flow generated by the heat pump to the corresponding
8.9 Check settings installation, the maximum available pressure of the heat pump can be
adjusted in heating mode and in cooling mode, in addition to the power of
Diagnostic codes allow you to recheck and
adjust the main parameters of the installation.
the building pump for heating, cooling and
To set the diagnostic code, press the key sanitary hot water.
for 7 seconds. Enter code 35 and select Since installing the heat pump in automatic mode regulates the building
the desired diagnostic code with the keys and pump to the nominal flow rate, adjust the
left of key .
parameters only in case of demand.
In the annex you will find the list of diagnostic codes. To open these two parameters, press the key for 7 during
co.
seconds and then select code 35.
Diagnostic Codes (ÿ Page 52) With the code D.131 the pressure can be adjusted in mbar
available (from the pump) in heat and cooling mode.
8.10 Show the filling pressure in the circuit
With codes D.222 - 224 it can be adjusted in percentage
of the building
the power of the building pump for heating, cooling and domestic hot
The product is equipped with a pressure sensor in the water.
heating circuit and a digital pressure indicator. The available (pump) pressure adjustment range is
You can check the pressure directly on the gauge. is between 20 kPa (200 mbar) and 90 kPa (900 mbar). The
functioning. heat pump works optimally, if it can reach
the nominal flow by adjusting the available pressure (Delta T =
8.11 Checking the operation and 5K).
tightness
9.2 Total pressure losses of the product,
Before delivering the product to the user:
heating and hot water circuit
ÿ Check the tightness of the heating installation (heat sanitary
generator and installation) and the domestic hot water
pipes. b
ÿ Check whether the drain pipes of the purge connections
have been installed correctly. 60
8.11.1 Checking the heating mode 40
ÿ Start test program P.04.

twenty
8.11.2 Check water heating
ÿ Check whether the accumulator is vented and the

0 1000 2000 TO
domestic hot water temperature.
A Flow rate in the circuit b Pressure loss
8.12 Commissioning of the system regulator building (l/h) (kPa)
The following works were carried out to start up the system:
9.3 User instruction
– The assembly and electrical installation of the system Danger

regulator and the outside temperature probe have been
completed. Danger of death from legionella.
– Commissioning of all system components (except system regulator) Legionella grows at temperatures
has been completed. below 60°C.
Follow the installation wizard and the operating and installation instructions ÿ Make sure that the user knows all the protective
for the system regulator. measures against
legionella to comply with the provisions
current regulations on prophylaxis against
legionella.
ÿ Explain to the user where the safety devices are located

and how they work.

10 Troubleshooting
ÿ Inform the user of all measures related to the 10.5 Using the function menu
protection against legionella. ÿ Inform
With the function menu you can activate and test the various components
the user about handling the device. ÿ Specially warn him about
of the device during error diagnosis. (ÿ Page 34)
the safety instructions he must observe. ÿ Inform the user of the need to
respect the maintenance
intervals prescribed for the appliance. ÿ Explain to the user how to check 10.6 Using probe and component tests
the water level and
system filling pressure. To check the operation of probes and components, press the key for 3
ÿ Give the user all the instructions and documentation on the device for its
seconds. and the key to the right of the push button
conservation.
To select the desired test (A.--), use the keys and to the left of the button
.
10 Troubleshooting The various tests available allow you to successively activate the different
individual components and visualize the status of the probes. In the annex
10.1 Contact with technical service you will find the list of the tests.
When contacting technical support, indicate, if possible:

In the annex you will find a list with the characteristic values of the sensors.
– the displayed error code (F.xx), – the device

Characteristic values of the internal temperature sensors, hydraulic circuit
status code, which can be opened by pressing
pressing both keys simultaneously (ÿ Page 56)
Characteristic values of the outside temperature probe

10.2 Consultation of error codes VRC DCF (ÿ Page 57)
If a product failure occurs, the display shows an F.xx error code.

10.7 Resetting parameters to factory settings
Error codes take priority over any other type of indication.

1. Press the key for 7 seconds.
2. Select code 35 and then D.192.
If several errors occur simultaneously, the corresponding codes are
3. Select ON or OFF.
shown on the screen alternately at 2-second intervals.
10.8 Safety temperature limiter

ÿ Fix the error.
ÿ Press the reset button (ÿ instructions for use) to return the device to The product has a safety temperature limiter.
normal operation. ÿ If you cannot solve the error and it
repeats itself after trying to eliminate the fault several times, contact the If the safety temperature limiter has been activated, correct the cause and
Technical Assistance Service. replace the safety temperature limiter.
ÿ Please note the error code table in the annex.

10.3 Checking the fault memory
Error codes (ÿ Page 45)
The device has a fault memory. In it you can consult the last ten failures ÿ Check the auxiliary heater for damage due to overheating. ÿ Check if
that have occurred in chronological order. the power supply of the board
To display the fault memory, press the left key and the right key of printed circuits of the connection to the network works correctly.
simultaneously for 3 seconds.
ÿ Check the wiring of the printed circuit board
connection to the network.
10.4 Live Monitor (status codes) ÿ Check the wiring of the electric auxiliary heating.
trica.
The status codes on the screen inform about the operating status of the
ÿ Check the correct operation of all temperature sensors. ÿ Check the
device.
correct operation of the rest
In the annex you will find the list of status codes. of the sounds.
To open the status code, press both keys simultaneously. you give.
ÿ Check the heating circuit pressure. ÿ Check the correct operation

of the heating circuit pump.
ÿ Check if there is air in the heating circuit.
3. 4 Installation and maintenance instructions Hydraulic Station 0020291600_01

Review and maintenance 11

10.8.1 Replace the temperature limiter 11.2 Check maintenance messages
security
If the symbol appears on the basic screen, , is necessary-
perform maintenance.
ÿ If the pressure displayed in the heating circuit is

too low (ÿ 0.06 MPa; 0.6 bar) or flashes on the
TO
display, it means that water must be added to the heating
circuit. If the heating circuit pressure is within the
parameters, press "continue".
c
ÿ If a domestic hot water cylinder is connected to the product,

select A.44 (sensor test and
components) to check the status of the sensor probe.
drinking water accumulator. If the status is correct,
Press "continue".
ÿ If a system probe is connected to the product, select A.70
b
(sensor and component test) to
Check the status of the system probe. If the status is
correct, press "continue".
ÿ If an external current anode is connected, select D.169
1. Disconnect the appliance from the mains and secure it (diagnostic code) to check the
against a possible reconnection. external current anode status (0 = disabled or
2. Remove the front cover. missing, 1 = OK, 2 = error).
3. Open the circuit board electronics case ÿ Check the cable connections on the motherboard.
network connection forms. (ÿ Page 27) screen and restart the product.
4. Dismantle the connection cable on the terminal block
X302. 11.3 Check and maintenance intervals
5. Disassemble the capillary tube from the temperature sensor at
ÿ Observe the minimum inspection and maintenance
electric additional heating.
intervals. Carry out all the work indicated in the
6. Remove the two screws and remove the safety temperature Annex review and maintenance work table.
limiter with the bracket from the product.
ÿ Perform product maintenance sooner if inspection results
7. Reinstall the new temperature limiter require temporary maintenance.
safety by following the instructions in reverse order. prano.
11.4 Prepare for inspection and maintenance

11 Review and maintenance Observe the basic safety regulations before
carry out inspection or maintenance work or install
11.1 Acquisition of spare parts replacement parts.
The original spare parts of the product are certified ÿ Switch off the device.
according to the manufacturer's conformity check. ÿ Disconnect the product from the power supply.
If you use spare parts during repair or maintenance
ÿ Secure the device against accidental reconnection.
not certified or authorized, the certificate of conformity
of the product will lose its validity and will not correspond to ÿ When working on the product, protect all electrical
the current standards. components from splashing water.
ÿ Remove the front panel.
We strongly recommend the use of parts from
original spare parts from the manufacturer, since this guarantees
11.5 Using test programs
correct and safe operation of the product. For
receive information about original spare parts, You can view special features of the product using
go to the contact address that appears on the page the various test programs.
back of these instructions.
If the device is in error status, it will not be able to start the test
ÿ If you need spare parts for maintenance or programs. The existence of a state of
repair, use only spare parts error is displayed at the bottom left of the screen
authorized. using the error symbol. You must solve the error and reset.
To open the test programs, press the key

and the key to the right for 3 seconds. With the
keys and to the left of the desired test , select the
program button (P.--).
In the annex you will find the complete list of programs
verification.

12 Empty
11.6 Checking the pre-pressure of the expansion vessel
1. Close the maintenance valves and empty the heating

circuit. (ÿ Page 36)
1
1
3. Connect a hose to the filling device (1) and route the ends
of the hose to a suitable drainage location.
4. Set the priority valve to the "Heating circuit/Domestic

hot water tank" position by manual operation. (ÿ Page
2. Measure the pre-pressure of the expansion vessel at the valve. 30)
vula (1). 5. Open the filler shut-off valve.
3. If the pressure is less than 0.075 MPa (0.75 bar) 6. Open the quick drain.
(depending on the static barometric altitude of the 7. Using the safety valve, check whether the heating circuit
heating installation), use nitrogen to fill the expansion is completely vented. ÿ Residual water may come out
vessel. of the safety valve drain.
4. Fill the heating circuit. (ÿ Page 31)
11.7 Checking the high pressure disconnection 12.2 Draining the heating system
1. Connect a hose to the facility drain point.

ÿ Start the test program P.29 High pressure. ÿ The lation.
compressor starts and the pump flow control is 2. Route the free end of the hose to a suitable drainage
deactivated. location.
ÿ Lock the heating circuit. 3. Check that the installation maintenance keys
ÿ The product is turned off by the high pressure disconnection. felling are open.
Zion. 4. Open the drain cock.
5. Open the radiator bleed cocks. Start with the radiator in

the highest position and work your way down.
12 Empty
6. Close the bleed cocks of all the radiators and the drain
12.1 Emptying the product heating circuit cock again when the heating water has completely left
the installation.
1. Close the maintenance valves of the circuits

heating inlet and return.
13 Putting out of service
13.1 Putting the device out of service

ÿ Unplug the appliance from the power supply. ÿ
Close the cold water shut-off valve. ÿ
Close the heating shut-off valve (flow and return). ÿ Empty
the appliance.

Technical Assistance Service 14

13.2 Recycling and disposal
Disposal of packaging ÿ
Dispose of packaging appropriately. ÿ All
relevant specifications must be taken into account.
Disposing of the product and accessories

ÿ Do not dispose of the product or accessories together
with household waste.
ÿ Dispose of the product and all accessories properly. ÿ All
relevant specifications must be taken into account.
14 Technical Assistance Service
Saunier Duval has a wide and complete network of Official Technical

Services distributed throughout Spain that ensure the attention of all Saunier
Duval products whenever you need it.
In addition, Saunier Duval Official Technical Services are much more:
– Perfect knowledge of our products, continually trained to resolve

incidents in our devices with maximum efficiency.
– Warranty managers for your product.

– Guarantors of original parts.
– Energy advisors: they help you regulate your appliance optimally, seeking
maximum performance and greatest savings in consumption.
– Caregivers dedicated to maintaining your device and extending its life,

so that you always have the comfort in your home and the peace of
mind of knowing that your device works correctly.
For your safety, always demand the corresponding accreditation that

Saunier Duval provides to each technician when they show up at your home.
Find your Official Technical Service by calling 902

12 22 02 or on our website
www.serviciotecnicooficial.saunierduval.es

Exhibit
Exhibit
A Operating diagram
1 2
12
eleven
10
9 8 7 6 5 4
1 Automatic drain 7 Heating circuit, DHW flow
2 Flow outlet temperature probe 8 Building circuit, heating flow

electric additional heating
9 Building circuit, heating return
3 Additional heating
10 Safety valve 3 bar
4 Heating return to the outdoor unit
eleven
Priority valve
5 Outdoor unit heating flow
12 Membrane expansion vessel
6 Heating circuit, DHW return

Exhibit
B Connection diagram
2 4
1
3
5
3
6
2
2
4
4
1
2
l l l l N
N
1L
1L
N
1L
1 X311 X310 X300
5
N
L3 6 L3
L2 5 L2
1
3
2
eleven X312 L1 4 L1
X302 6
L1S 3 L1S
N
L2S 2 L2S
3
L3S 1 L3S
1
3
2
10 X314
N
1
3
2
9 X313 7 1
8 2
12 9 3 X328
10 4
5
eleven
12 6
X301
N
1
7
3
5
8
6
2
4
1 Network connection printed circuit board 7 [X301] Additional heating

2 With a simple power supply: 230 V jumper 8 [X328] Data connection for regulator printed circuit
between X311 and X310; with dual voltage supply: board
replace the jumper with X311 with a 230 V connection 9 [X313] Optional external current anode regulator or
RED-3o printed circuit board power supply
3 Grounding
4 10 [X314] Optional external current anode regulator or

[X300] Power supply connection
RED-3o printed circuit board power supply
5 Ground wire to X1 on the regulator PCB
eleven
[X312] Optional external current anode regulator or
6 [X302] Safety temperature limiter RED-3o printed circuit board power supply

Exhibit
C Regulator printed circuit board
1
5
1 2 3 4 2
654321 4321
X51 X35 X24

9 1
X21 10 2
9 18 eleven 3
6
8 17 12 4
7 16 13 5 FB 6
6 14 6 AF
fifteen
5
5 14 fifteen 7 RF 4
4 13 16 8 DCF 7
3
3 12 0 2
2 eleven
X41 0 1
1 10
6
S20 8
5
X100 /
4
X106 S21 9
3
2 1 -
1 1
twenty-one
BUS
+
eBUS 10
2 2 1 2
X29
l 3
N 2 eleven
X16
1
l 4
Yes 3 M 12
X22 N 2
X15
1
10 twenty
9 19
8 18 l 3
twenty 7 17 N 2 13
p X11
6 16 1
5 fifteen
4 14
3 13 l 3
2 12 N 14
2
1 X13
1
eleven
l 4
Yes 3
19 N
fifteen
2
X14
X28 1
6 12
5 eleven
l 4
12 4 3
10 N 16
18 3
3 9 x1 2
2 8 17
1
1 7
1 Regulator printed circuit board 12 [X15] Internal priority reversing valve, heating/charging
circuit
2 [X29] eBUS bus connection of the integrated
13 [X11] Multifunction outlet 2: domestic hot water
system regulator
3 recirculation pump
[X51] Screen expansion slot
14 [X13] Multifunction output 1
4 [X35] Optional external current anode expansion slot
fifteen
[X14] Multifunction output: external additional
5 heating/external priority valve
[X24] Coding Resistor 3
16 [X1] Regulator PCB 230V supply
6 [X24] Coding resistor 2
7 17 [X1] Functional earth
[X41] Expansion slot (outdoor temperature probe,
DCF, system temperature sensor, multifunction input) 18 [X28] Data connection for network connection printed
circuit board
8 [X106/S20] Maximum thermostat 19 [X22] Immersion heater flow temperature probe
9 [X106/S21] Contact of the energy supply company
twenty
[X22] optional: accessories (building circuit pressure
10 sensor with intermediate heat exchanger)
[X106/BUS] eBUS bus connection (outdoor unit, system
controller, NETWORK-3)
eleven
[X16] optional: accessories (intermediate heat
twenty-one
[X22] Domestic hot water tank temperature sensor
exchanger pump)

Exhibit
D Electricity supply company lockout connection diagram,

disconnection via connection S21
1 2 3 4
L1
L2
L3
kWh kWh
N 5
5 5
2 2
LN LN L1 L2 L3 N BUS LN LN L1 L1 L2 L3 N S21 BUS BUS
X211 X210 X200 X206 X311 X310 X300 X106

04
V0/~ 3
10 9 8 7
3 3
2 2
LN LN L1 L2 L3 N BUS LN LN L1 L2 L1 L3N S21 BUS BUS
X211 X210 X200 X206 X311 X310 X300 X106

32
V0/~1
1 Meter/fuse box 6 Disconnector (circuit breaker, fuse)

2 Main electric meter 7 System regulator
3 Electric heat pump meter 8 Indoor unit, printed circuit board
4 regulator
remote control receiver
9 Indoor unit, mains connection printed circuit board
5 Potential-free closing contact, for control of
S21, for company lock function 10 Outdoor unit, printed circuit board INSTA-
electricity supply LLER BOARD

Exhibit
E Electricity supply company lockout connection diagram,

disconnection via separation contactor
1 2 3 4
L1
L2
L3
kWh kWh
N
3 5 3 5
2 2
X211 X210 X200 X206 X311 X310 X300 X106

04
V0/~ 3
10 9 8 7
3 3 3 3
2 2
X211 X210 X200 X206 X311 X310 X300 X106

32
V0/~1
1 Meter/fuse box 6 Disconnector (circuit breaker, fuse)

2 Main electric meter 7 System regulator
3 Electric heat pump meter 8 Indoor unit, printed circuit board
4 regulator
remote control receiver
9 Indoor unit, mains connection printed circuit board
5 Separation contactor, for the blocking function of
the electricity supply company 10 Outdoor unit, printed circuit board INSTA-
LLER BOARD

Exhibit
F Status codes
Status code Meaning
Ext current anode status Anode not connected, anode OK, anode error
S.34 Heating mode: Pro-tec. frost If the measured outside temperature of XX °C is not reached, the flow and delivery temperatures are monitored.
heating circuit return. If the temperature difference exceeds the set value, the
the pump and compressor without heat demand.
S.100 Standby There is no demand for heat or cold. Sleep 0: outdoor unit. Standby 1: indoor unit
S.101 Heating: off The heat demand is met, the requirement by the system regulator has ended and the heat deficit has
of the compressor been compensated. The compressor is switched off.
S.102 Heating: compressor The compressor is locked for heating mode because the heat pump is outside
locked of its limits of use.
S.103 Heating: pre-operation The starting conditions of the compressor in heating mode have been checked. Start the rest
of actuators for heating mode.
S.104 Heating: compressor The compressor works to meet the heat demand.
asset
S.107 Heating: post-operation The heat demand is met, the compressor is switched off. The pump and fan run in
inertia.
S.111 Refrigeration: The cooling demand is met, the requirement by the system regulator has ended. The compressor is
compressor disconnection disconnected.
S.112 Refrigeration: The compressor is blocked for cooling mode because the heat pump is outside its operating limits.
compressor blocked
S.113 Refrigeration: The starting conditions of the compressor in cooling mode have been checked. Start the rest
compressor pre-operation of actuators for cooling mode.
S.114 Refrigeration: active The compressor works to meet the cold demand.
compressor
S.117 Refrigerac: compressor The cold demand is met, the compressor is switched off. The pump and fan run in
post-operation inertia.
S.125 Heating: heater The immersion heater is not used in heating mode.
active immersion
S.132 ACS: compressor The compressor is locked for domestic hot water mode because the heat pump is
blocked is outside the limits of use.
S.133 ACS: pre-operation The starting conditions of the compressor in domestic hot water mode have been checked.
Start the rest of the actuators for domestic hot water mode.
S.134 DHW: active compressor The compressor works to meet the demand for domestic hot water.
S.135 ACS: active immersion The immersion heater is not used in domestic hot water mode.
heater
S.137 ACS: post-operation The demand for domestic hot water is met, the compressor is disconnected. The pump and fan run in
inertia.
S.141 Heating: off The heat demand is met, the immersion heater is switched off.
immersion heater
S.142 Heating: heater The immersion heater is locked for heating mode.
blocked dive
S.151 ACS: immersion The domestic hot water demand is met, the immersion heater is disconnected.
heater disconnection
S.152 ACS: immersion heater The immersion heater is locked for domestic hot water mode.
blocked
S.173 Lockout time The supply of mains voltage has been interrupted by the power supply company. He
supply company Of electricity Maximum lock time is adjusted in settings.
S.202 Program verification: The building circuit pump is controlled at cyclic intervals alternately in heating mode and domestic hot
building circuit purge water mode.
active
S.203 Test active actuators Sensor and actuator testing is currently underway.
goes
S.212 Connection error: The system controller has already been detected, but the connection has been interrupted. Check the
regulator not detected e-BUS connection with the system regulator. Operation is only possible with the additional functions of
the heat pump.
S.240 Compressor oil and The compressor heating is switched on. The device does not start.
too cold environment

Exhibit
Status code Meaning
S.252 Unit. fan 1: fan blocked If the fan speed is 0 rpm, the heat pump is switched off for 15 minutes and then restarted. If the fan does not start after four
unsuccessful restarts, it disconnects
the heat pump and error message F.718 is issued.
S.255 Unit. fan 1: The compressor does not start since the outside temperature of the fan is above
temp. very high air intake its limits of use. Heating mode: > 43 °C. Domestic hot water mode: > 43 °C. Cooling mode: > 46 °C.
S.256 Unit. fan 1: The compressor does not start since the outside temperature of the fan is below
temp. very low air intake its limits of use. Heating mode: < -20 °C. Domestic hot water mode: < -20 °C. Mode
cooling: < 15 °C.
S.260 Units fan 2: fan blocked If the fan speed is 0 rpm, the heat pump is switched off for 15 minutes and then restarted. If the fan does not start after four
unsuccessful restarts, it disconnects
the heat pump and error message F.785 is issued.
S.272 Building circuit: pres. The available pump pressure set in the configuration has been reached.
available (bomb), limitation
active
S.273 Building circuit: flow The flow temperature measured in the building circuit is below the limits of
temperature too low use.
S.275 Building circuit: flow Defective building circuit pump. All outlets in the heating system are
too low closed. Specific minimum flow rates have not been reached. Check the passage capacity
of the impurity sieves. Check shut-off valves and thermostatic valves. Guarantee a
minimum flow rate of 35% of the nominal volumetric flow. Check the operation of the fuel pump
building circuit.
S.276 Building circuit: Lock contact S20 contact on the main printed circuit board of heat pumps open. Incorrect setting of the maximum thermostat. Flow temperature
S20 open sensor (heat pump, gas boiler, probe
system) measures the values with a downward deviation. Set the maximum flow temperature
for the direct heating circuit via the system regulator (take into account the limit of
upper boiler disconnection). Adjust the maximum thermostat setting value. Check probe values
S.277 Building circuit: error If the building circuit pump is inactive, the heat pump is switched off for 10 minutes and then restarted. If the building circuit
in bomb pump does not start after three unsuccessful restarts, the heat pump is switched off and error message F.788 is output.
S.280 Converter error: Com- The compressor motor or wiring is defective.

pressor
S.281 Converter error: Mains voltage There is an overvoltage or undervoltage.
S.282 Converter error: Overheating If the cooling of the converter is insufficient, the heat pump is switched off for one hour
and then restarts. If cooling is insufficient after three unsuccessful restarts,
The heat pump is disconnected and error message F.819 is issued.
S.283 Ice clear time: too long If defrosting lasts more than 15 minutes, the pump is restarted. If the defrosting time
is insufficient after three unsuccessful restarts, the heat pump is switched off and the alarm is issued.
F.741 error message . ÿ Check whether sufficient thermal energy is available from the circuit of the
building.
S.284 Flow temperature If the flow temperature drops below 5°C, the heat pump is restarted. If the flow temperature is insufficient after three unsuccessful
Remove ice very fair restarts, the heat pump is switched off and the
issues error message F.741. ÿ Check whether sufficient thermal energy is available from the building circuit.
S.285 Temp. very low compressor Compressor outlet temperature too low
output
S.286 Gas temp switch If the gas temperature is above 119 °C +5K, the heat pump is switched off for one hour and then switched back on. If the gas
hot open temperature is insufficient
After three unsuccessful restarts, the heat pump is switched off and the error message is displayed
F.823.
S.287 Fan 1: wind Before starting, the fan runs at a speed of 50 rpm or more. The cause may be a
strong outside wind.
S.288 Fan 2: wind Before starting, the fan runs at a speed of 50 rpm or more. The cause may be a
strong outside wind.
S.289 Voltage limitation activated If the current consumption of the outdoor unit is reduced, the speed of the outdoor unit is also reduced.
compressor. The operating current of the compressor exceeds the limit value set in the configuration.
(for 3 kW, 5 kW, 7 kW devices: <16 A; for 10 kW, 12 kW devices: <25 A)
S.290 Connection delay Compressor switch-on delay is activated.
asset
S.302 High pressure switch open If the pressure in the refrigerant circuit exceeds the limits of use, the heat pump is disconnected for 15 minutes and then
restarted. If the pressure remains high after four
Unsuccessful reboots result in error message F.731.

Exhibit
Status code Meaning
S.303 Compressor output temperature The service identifier was abandoned. The heat pump restarts.
too high
S.304 Temp. too low evaporation The service identifier was abandoned. The heat pump restarts.
S.305 Temp. condensation The service identifier was abandoned. The heat pump restarts.
Too low
S.306 Temp. evaporation too high The service identifier was abandoned. The heat pump restarts.
S.308 Temp. condensation The service identifier was abandoned. The heat pump restarts.
too high
S.312 Building circuit: return Return temperature in the building circuit too low for compressor start.
temperature too low Heating: return temperature < 5 °C. Cooling: return temperature < 10 °C. Refrigeration:
Check the operation of the 4-way valve.
S.314 Building circuit: return Return temperature in the building circuit too high for the compressor to start. Heating: return temperature > 56 °C. Cooling:
temperature too high return temperature > 35 °C. Refrigeration: check the operation of the 4-way valve. Check the probes.
S.351 Immersion heater: Immersion heater flow temperature is too high. Flow temperature > 75 °C.
temp. very high going The heat pump is switched off.
S.516 Del. active ice The heat pump defrosts the heat exchanger of the outdoor unit. Heating mode
has been interrupted. The maximum defrosting time lasts 16 minutes.
S.575 Frequency converter: error There is an internal electronic error in the inverter board of the outdoor unit. If there are three
internal Sometimes the F.752 error message appears.
S.581 Connection error: frequency Poor communication between the converter and the outdoor unit printed circuit board. Yeah
converter not detected occurs three times, error message F.753 appears.
S.590 Error: position incorrect The 4-way valve does not move clearly to the heating or cooling position.
4 way valve
G Error codes
Code Meaning Cause Solution
F.022 Water pressure too low – Pressure loss in the water circuit – Check if there are leaks in the building circuit
building due to leaks or bubbles
air
– Fill water, drain
– Fuel circuit pressure sensor – Check plug-in contact
defective building
on the printed circuit board and
in the wiring harness
– Check the correct operation of the pressure sensor
– Replacement of the pressure sensor

F.042 Error: Resist. of coding – Damaged or damaged coding resistor – Check the correct seat of the
not placed coding resistor or replace
in necessary case.
F.073 Probe failure: Circ. pressure building – Sensor not connected or input – Check the sensor and replace
shorted sensor if necessary
– Replace the cable harness
F.094 Error: Vortex – Flow sensor not connected or – Check the sensor and replace
sensor input shorted if necessary
F.103 Error: part identification – Wrong printed circuit board – Install the correct printed circuit board
replacement installed in the outdoor unit
F.514 Probe error: temp. input com- – Check the sensor and replace
– Sensor not connected or input
pressor if necessary
shorted sensor
F.517 Probe error: temp. purchase output – Sensor not connected or input – Check the sensor and replace
sister shorted sensor if necessary
F.519 Probe error: temp. return circ. – Sensor not connected or input – Check the sensor and replace
building shorted sensor if necessary
F.520 Probe error: temp. round trip building – Sensor not connected or input – Check the sensor and replace
Four. Five
0020291600_01 Hydraulic Station Installation and maintenance instructions
Exhibit
F.526 Probe failure: temp. EEV output – Sensor not connected or input of – Check the sensor and replace
F.546 Probe error: high pressure – Sensor not connected or input – Check the sensor (e.g. with
shorted sensor assembly aids) and replace it if necessary
necessary
F.582 VEE error – EEV is not connected correctly- – Check quick connections
or there is a cable break towards the and, if necessary, replace the coil
coil from EEV
F.585 Probe failure: temp. condenser output – Sensor not connected or input – Check the sensor and replace
F.703 Probe error: low pressure – Sensor not connected or input – Check the sensor (e.g. with
shorted sensor assembly aids) and replace it if necessary
necessary
F.718 Unit fan 1: fan – The confirmation signal is missing for – Check the air duct and
locked fan rotation remove lock if necessary
F.729 Temp. compressor output very – Compressor outlet temperature for more than – Check the high pressure sensor
low 10 minutes below 0 °C or outlet temperature
– Check the operation of
EEV
of the compressor below -10 °C even though
– Check the temperature sensor
the heat pump is
from the condenser outlet (sub-cooling)
on the service indicator.
– Check if the 4-way valve is

is in the middle position
– Check if there is an excess of
coolant filling
F.731 High pressure switch open – Coolant pressure too high – Purging the building circuit
high. High pressure switch – Volumetric flow too low
integrated has been triggered at 41.5 bar due to regulator closure
(g) or 42.5 bar (abs) individual in a heating system
– Insufficient power output at radiating floor
through the capacitor
– Check the passage capacity of
impurity sieves
– Coolant flow too much
low (e.g. expansion valve
defective electronics, valve
4 way mechanically locked,
clogged filter). Inform the Service
of Technical Assistance.
– Cooling mode: check if
the fan unit features
dirt
– Check the high switch

pressure and high pressure sensor
– Reset the high pressure switch and manually
restart the product.
F.732 Compressor output temperature too high Compressor outlet temperature – Check the inlet probe and the
high exceeds 110 °C: compressor outlet
– Check the condenser outlet temperature
– Application limits exceeded
sensor
– EEV does not work or does not open correctly
(TT135)
mind
– Check EEV (does EEV move
– Too much refrigerant
to the final stop? Use verification
low (frequent defrosting due to evaporation
probe/actuator)
temperatures
– Check the amount of coolant (see Technical
Very low)
Data)
– Carry out the leak check
– Check if the drain valves of the outdoor unit

are open.

Exhibit
F.733 Temp. evaporation too much – too low volumetric air flow through the – If the building circuit includes
low exchanger thermostatic valves, check their
of heat from the outdoor unit (heating suitability for cooling mode
mode) causes an input (check the volumetric flow in the
energy too low in the ambient circle (heating cooling mode)
mode) or – Check the fan unit for dirt
building circuit (cooling mode)

– Too much refrigerant to the final stop? Use verification
low probe/actuator)
– Check the inlet probe of the
compressor
– Check the amount of refrigerant
tea
F.734 Temp. condensation too much – Temperature in the heating circuit too low, – Check EEV (does EEV move
low outside the to the final stop? Use verification
operational characteristic field probe/actuator)
– Too much refrigerant – Check the inlet probe of the
low compressor
– Check the filling quantity
of coolant (see Data
technicians)
– Check if the 4-way valve is
is in an intermediate position and does
not switch correctly
– Check the high pressure sensor
– Check the pressure sensor in
the heating circuit
F.735 Temp. evaporation too much – Temperature in the environmental circle – Check the temperatures of the
high (heating mode) or the heating circuit system
building (cooling mode) too high for the – Check if there is an excess of
operation of the coolant filling
compressor
– The heat input from other sources in the to the final stop? Use verification
environmental circle is too high, due to an
probe/actuator)
increase in the speed of the
– Check the vaporization temperature sensor
(depends on the
fan
4-way valve position)
– Check the volumetric flow in the
cooling mode
– Check the volumetric flow of the
air in heating mode
F.737 Temp. condensation too much – Temperature in the environmental circle – Reduce or counteract the contribution
high (cooling mode) or in the building circuit heat from other sources
(heating mode) too high for operation – Check auxiliary heating
(heats despite Off on
of the compressor probe/actuator check?)
– Heat supply from – Check EEV (does EEV move
from other sources in the circuit
to the final stop? Use verification
building
probe/actuator)
– Full refrigerant circuit – Check the outlet probe of the
– flow rate too low in the circuit compressor, the condenser outlet
of the building temperature sensor
(TT135) and high pressure sensor
– Check if there is an excess of
coolant filling
– Check if the drain valves of the outdoor unit
are open.
– Check if the air flow in the

cooling mode is sufficient
– Check the heating pump
– Check the flow of the circuit of the
building

Exhibit
F.741 Circ. building: return temperature – During defrosting, the temperature – Guarantee the minimum volume of the
dem. low low return perature below 13°C installation, if necessary, with the installation
of a return accumulator in series.
– Error message is displayed

until the return temperature exceeds 20 °C.
– Activate the electric additional heating on the

product control panel and on the system
regulator to increase the return temperature.
The compressor is blocked during the error
message.
F.752 Error: frequency converter – Internal electronic error on the inverter board – Check the integrity of the
mains connection cables and compressor
– Mains voltage outside 70 V – 282 connection cables
V The connectors must engage audibly.
– Checking the cables

– Check the mains voltage
The mains voltage must be between
195 V and 253 V.
– Check the phases – If
necessary, the converter
F.753 Connection error: conv. freq. not detected. – Poor communication between – Check the integrity and tight fit of the cable
converter and outdoor unit regulator printed harness and quick connections and replace
circuit board if necessary
– Check the converter by checking the safety relay

of the
compressor
– Read the assigned parameters of the
converter and check whether values should
be displayed
F.755 Error: position incorrect 4 way valve – Wrong position of the 4-way valve. When, in – Check 4-way valve (is there switching heard? Use
heating mode, the flow temperature is probe/actuator check)
lower than the return temperature in the
building circuit. – Check the correct seat of the coil in the four-way
valve
– Temperature sensor in the EEV environmental – Check the cable harness and quick connections
circuit emits an incorrect temperature.
– Check the temperature sensor in the EEV

environmental circle
F.774 Probe failure: Temp. air entrance – Sensor not connected or sensor input shorted – Check the sensor and replace if necessary
F.785 Unit fan 2: fan – Confirmation signal for fan rotation is missing – Check the air duct and remove the blockage
locked if necessary
F.788 Building circuit: error in pump – The electronics of the fuel pump – Disconnect the heat pump power for at least 30
The efficiency has detected a fault (e.g. s
dry running, blocking, overvoltage, – Check the plug-in contact on the printed circuit
undervoltage) and has proceeded to disconnect board
by blocking.
– Check pump function
– Purging the building circuit
– Check the passing capacity of the impurity sieves
F.817 Converter error: compressor – Compressor defect (e.g. short circuit) – Measure the winding resistance in
the compressor
– Defect in the converter – Measure the output of the converter between
– Defective or loose connection cable to the the 3 phases, (must be > 1 kÿ)
compressor – Check the cable harness and quick connections
F.818 Converter error: Mains voltage – Incorrect mains voltage for the – Measure the mains voltage and correct if
converter operation necessary
– Blockage by the energy supply company The mains voltage must be between
195 V and 253 V.

Exhibit
F.819 Converter error: Overheating – Internal overheating of the – Cool down the converter and restart the
converter product
– Check the air path of the
converter
– Check the operation of the

fan
– The maximum ambient temperature

of the outdoor unit has been exceeded
of 46 °C.
F.820 Connection error: pump circ – The pump does not return any – Check if the cable is damaged
building signal to heat pump of the pump and replace if
necessary
– Replace the pump
F.821 Probe failure: temp. hot going. – Sensor not connected or input – Check the sensor and replace
immersion shorted sensor if necessary
– The two temperature probes – Replace the cable harness

flow of the heat pump are
defective
F.823 Hot gas temp switch – The hot gas thermostat disconnects the heat – Check EEV
open pump when the – Replace the sieve if necessary
temperature in the refrigerant circuit is too of impurities from the refrigerant circuit
high. After
After a waiting time, another attempt to
start the pump occurs
of heat. After three consecutive failed start
attempts,
an error message.
– Max. coolant circuit temperature: 110 °C
– Waiting time: 5 min (the first

time it occurs)
– Waiting time: 30 minutes (the
second time and later)
– Resetting the counter
errors when both conditions are met:
– Heat demand without disconnection

anticipated xion
– 60 min of continuous operation
interrupted
F.824 Building circuit 2: Pressure too low – Pressure loss in the fuel circuit – Check if there are leaks in the building circuit
building due to leaks or bubbles
Indication air
– Fill water, drain
It can only be produced in combination with – Fuel circuit pressure sensor – Check plug-in contact
a set of exchangers defective building
on the printed circuit board and
of intermediate heat mounted and in the wiring harness
activated. – Check the correct operation of the pressure sensor
The error refers to the sensor
nominal pressure of the unit – Replacement of the pressure sensor
abroad.
F.825 Probe failure: temp. entrance – Circuit temperature sensor – Check the probe and cable and
condenser refrigerant (vaporous) not connected replace if necessary
or sensor input shorted

Exhibit
F.1100 Heat. immersion: LTS open The safety temperature limiter – Check the circulation of the building circuit pump
of the electric auxiliary heating is
open due to: – If necessary, open the keys
court
– Too low volumetric flow
or air in the building circuit – Replacing the temperature limiter
– Immersion heater operating with unfilled building security ture
circuit – Reduce or counteract the contribution
nar heat from other sources
– The operation of the heater – Check the passage capacity of

immersion with flow temperatures impurity sieves
above 98 °C the fuse trips
of the temperature limiter
safety and requires replacement
– Heat supply from
from other sources in the circuit
building
F.1117 Compressor: phase failure – Defective fuse – Check fuse

– Faulty electrical connections – Checking the connections
electrical
– Mains voltage too low
– Compressor electrical supply/rate – Check the voltage in the connection
reduced not connected electric heat pump
– Blockage of the energy supply company for – Limit company blocking

electricity supplier to
more than three hours
less than three hours
F.1120 Heat. immersion: phase failure – Defect of additional heating – Check auxiliary heating
electric electricity and its electrical supply
– Poorly tightened electrical connections – Check electrical connections
– Mains voltage too low – Measure the voltage in the connection
electric additional heating
electric
F.9998 Connection error: Pump – eBus cable not connected or connected – Check the connecting ducts
heat do incorrectly between the printed circuit board
– Outdoor unit without supply voltage connection to the network and the board
regulator printed circuits with
indoor and outdoor unit
H View of the sensor and components test
Code Description
A.01 Building circuit pump
A.02 Heating/water priority valve

hot sanitary
A.17 Fan 1
A.18 Fan 2
A.19 Condensation tray heating
TO 20 4 way valve
A.21 EEV valve position
A.23 Heating spiral compressor
A.40 Flow temperature
A.41 Return temperature
A.42 Building circuit pressure
A.43 Building circuit flow
A.44 Accumulator temperature SP1
A.46 MaximumS20 thermostat
A.48 Air inlet temperature
A.55 Compressor outlet temperature
A.56 Temperature at the entrance of the compressor

sister
fifty Installation and maintenance instructions Hydraulic Station 0020291600_01

Exhibit
Code Description
A.57 Condenser inlet temperature
A.59 Condenser outlet temperature
A.63 High pressure

A.64 Low pressure
A.67 High pressure switch
A.69 Outside temperature
A.70 System temperature
A.71 DCF Status
A.72 EVU input
A.85 Evaporation temperature
A.86 Condensation temperature
A.87 Overheating setpoint
A.88 Measured superheat
A.89 Target subcooling
A.90 Measured subcooling
A.93 Compressor speed
A.119 MA1 output
A.123 Outlet temperature switch

of the compressor
A.124 Safety temperature limiter
of additional heating
A.125 ME multifunction input
A.126 MA2 output
A.127 MA3 output
A.128 Building circuit, salt pressure
A.130 Flow temperature after additional heating outlet
Yo
Overview of test programs
Code Description
P04 Heating mode
P06 Building circuit purging
P11 refrigeration
P12 Defrosting
P26 Hot water mode
P27 Heat. immersion
P29 High pressure

Exhibit
J Diagnostic codes
Code Description
D.000 Heating energy efficiency for the current day
D.001 Refrigeration energy performance of the current

day
D.002 Energy performance of domestic hot water for the

current day
D.014 Monthly energy performance of the

heating
D.015 Work factor: heating month
D.016 Surrender energy total heating
D.017 Fact. total working heating
D.018 Surrender energy: month DHW

D.019 Work factor: month ACS
D.022 Surrender energy total DHW
D.023 Fact. total work DHW
D.030 Remaining compressor lock time

sister
D.031 Circuit flow nominal value

heat pump
D.032 Flow temperature of the circuit

heat pump
D.033 Comprehensive energy
D.035 Cooling power
D.036 Electrical consumption
D.037 Compressor modulation
D.038 Air inlet temperature
D.042 Refrigeration month energy performance
D.043 SEER month refrigeration
D.044 Total refrigeration energy efficiency
D.045 total SEER cooling
D.060 Flow building circuit
D.061 Building circuit water pressure
D.064 Total operating hours counter
D.065 Heating operating hours counter
D.067 Refrigeration operating hours counter
D.068 Water operating hours counter

hot sanitary
D.070 Counter for total additional heating operating

hours
D.073 Heating energy consumption

total additional
D.074 Beginnings of additional heating
D.075 Hot water change processes

sanitary 3WV
D.076 Current additional heating energy consumption
D.077 Total power consumption
D.100 Hours of service counter for

compressor
D.101 Compressor beginnings

Exhibit
Code Description
D.102 Counter of operational hours for

building pump
D.103 Building pump start
D.106 Hours of service counter for

4 way valve
D.107 Number of valve change processes

4 way
D.113 EEV steps
D.130 Start heating compressor from
D.131 Available pressure adjustment (from

pump) max. in heating mode
and refrigeration
200 - 900 mbar, step 10 mbar, setting
factory: 900 mbar
D.133 Start compressor refrigeration from

0-999 degree minutes, step 1, setting
factory: 60 degree minutes
D.140 Compressor noise reduction
40 - 60%, step 1, factory setting:
40%
D.145 maximum lock time duration

0 - 9 h, step 1, factory setting: 5 h
D.167 Compressor connection hysteresis
0 - 15K, step 1, factory setting: 7K
D.168 Domestic hot water operating mode
0 = ECO, 1 = Normal, 2 = Balance

D.169 external current anode
0 = disabled or failure, 1 = OK, 2 = error

D.181 Fan operating hours 1
D.182 Fan 1 Starts
D.190 Reset lock time

0: no, 1: yes
D.191 Restoration of statistical data
cos
0: no, 1: yes
D.192 Restore factory settings
0: no, 1: yes
D.194 Fan operating hours 2
D.195 Fan 2 Starts
D.222 Circuit pump configuration

of the building, heating
0 - 100%, 0: auto, 1-100%, step 1,
factory setting: auto
of the building: cooling
0 - 100%, 0: auto, 1-100%, step 1,
of the building: domestic hot water
0 - 100%, 0: auto, 1-100%, step 1,
D.225 Blocking time after connection of the
voltage supply
0 - 120 min, step 1, factory setting: 0

D.226 Heating power limit
additional
230 V: 1 - 6 kW, 400 V: 1 - 9 kW

Exhibit
Code Description
D.227 refrigeration technology

0: none, 1: active cooling, setting
factory: 0
D.230 Additional immersion heater mode

0 = off, 1 = heat, 2 = hot water
sanitary, 3 = heating + hot water
sanitary
D.231 Outdoor unit power limit

(TO)
5 – 7 kW: 13 – 16 A, 12 kW: 20 – 25 A
D.232 Building circuit salt pressure
D.233 Intermediate heat exchanger
0 = no, 1 = yes
D.340 System regulator available
0 = no, 1 = yes
D.342 Start of screed drying day
0 – 29 d
D.343 Nominal cooling flow temperature
D.345 Heating curve
0.1 – 4.0
D.346 Heating limit temperature
10 - 99 °C, step 1, factory setting: 21
D.347 Heating bivalence point
-30 - +20 °C, step 1, factory setting: 0

D.348 ACS bivalence point
-20 - +20 °C, step 1, factory setting: -

7
D.349 Alternative heating point
-21 - +20 °C, step 1, factory setting: -

twenty-one
D.350 Max. temperature outward

D.351 Minimum flow temperature
D.352 Activate heating mode
0 = off, 1 = on
D.353 Activate domestic hot water mode
0 = off, 1 = on
D.355 Emergency operation additional heating
0 = off, 1 = heating, 2 = water

domestic hot, 3 = heating + water
hot sanitary
D.356 SM relay
0: nothing, 1: error, 2: additional heating

external, 3: external heating/supercharging
switching valve
D.357 Domestic hot water reconnection hysteresis
3 – 20K, step 1, factory setting: 5K

D.358 Connection to the immersion heater network
0: 230V, 1: 400V
D.359 Current accumulator temperature
D.360 Correct high switch error

pressure
0: no, 1: yes
D.362 Remaining immersion heater lockout time

Exhibit
Code Description
D.363 Compressor refrigeration flow temperature
hysteresis
0 – 15K, step 1, factory setting: 7K
D.364 Reset maintenance messages
0: no, 1: yes
D.365 Fan boost (fan rotates
faster)
0: no, 1: yes
K Additional heating 5.4 kW at 230 V
internal regulation of power levels Absorbed power Setting value

at 230V
0 0.0kW
1 0.7kW 1 kW
2 1.2kW
3 1.8kW 2 kW
4 2.2kW 3 kW
5 3.2kW
6 3.8kW 4 kW
7 4.7kW 5kW
8 5.4kW 6 kW
L Additional heating of 8.54 kW at 400 V
internal regulation of power levels Absorbed power Setting value

at 400V
0 0.0kW
1 0.7kW 1 kW
2 1.2kW
3 1.8kW 2 kW
4 2.3kW
5 3.0kW 3 kW
6 3.9kW 4 kW
7 4.7kW 5kW
8 5.6kW 6 kW
9 6.2kW
10 7.0kW 7 kW
eleven 7.9 kW 8 kW
12 8.5kW 9 kW
M Overhaul and maintenance work

# maintenance work Interval
1 Checking the pre-pressure of the expansion vessel Annual 36

2 Cleaning the domestic hot water tank If necessary, at least
every 2 years
3 Check priority valve smoothness (optically/acoustically) Annual
4 Check the electrical electronic boxes, remove dust from the Annual
ventilation slots

Exhibit
N Characteristic values of the internal temperature sensors, hydraulic circuit

co
Probes: TT620 TT650
Temperature (°C) Resistance (ohms)

0 33400
5 25902
10 20247
fifteen 15950
twenty 12657
25 10115
30 8138
35 6589
40 5367
Four. Five 4398
fifty 3624
55 3002
60 2500
65 2092
70 1759
75 1486
80 1260
85 1074
90 918
95 788
100 680
105 588
110 510
O Characteristic values of the VR10 temperature sensors, temperature of the

accumulator

-40 88130
-35 64710
-30 47770
-25 35440
-twenty 26460
-fifteen 19900
-10 15090
-5 11520
0 8870
5 6890
10 5390
fifteen 4240
twenty 3375
25 2700
30 2172
35 1758
40 1432
Four. Five 1173

Exhibit

fifty 966
55 800
60 667
65 558
70 470
75 397
80 338
85 288
90 248
95 213
100 185
105 160
110 139
115 122
120 107
125 94
130 83
135 73
140 65
145 58
150 51
P Characteristic values of the VRC DCF outdoor temperature probe

-25 2167
-twenty 2067
-fifteen 1976
-10 1862
-5 1745
0 1619
5 1494
10 1387
fifteen 1246
twenty 1128
25 1020
30 920
35 831
40 740

Exhibit
Q Technical data
Indication
The following performance data is valid for new products with clean heat exchangers.
Technical data: general

HE 9-6 WB
Product dimensions, width 440mm

ra
Product dimensions, height 720mm
Product dimensions, depth 350mm
Weight, without packaging 20kg
Weight, operating 28kg
Protection type IP10B
Heating circuit connections G 1"
Heat source connections G 1 1/4"
Allowable height difference between the ÿ15m

outdoor unit and the unit
inside
Technical data: heating circuit

HE 9-6 WB
Material in the heating circuit Copper alloy

copper-zinc, steel
stainless, rubber
ethylene propylene diene,
brass, steel, material
compound
permissible water quality without protection against

frost or corrosion.
Decalcify the water
heating from
a water hardness of
3.0 mmol/l (16.8° dH)
according to the directive
VDI2035 sheet 1
water content 8l
Vessel membrane volume 10l

internal expansion
Min. operating pressure 0.05MPa
(0.50 bar)
Max. working pressure 0.3MPa
(3.0 bar)
Max. temperature heating mode flow 75ÿ

with compressor
Max. temperature heating mode flow 75ÿ

with heating
additional
Min. temperature one way mode 7ÿ

refrigeration
Acoustic power A7/W35 according to ÿ29 dB(A)

EN 12102 / EN 14511 LWI in mode
heating

heating

heating

Exhibit
HE 9-6 WB

heating

refrigeration
Acoustic power A35/W18 according to ÿ30dB(A)
refrigeration
Technical data: electrical system

HE 9-6 WB
Rated voltage 230V (+10%/-15%),

50Hz, 1~/N/PE
Rated voltage 400V (+10%/-15%),
50Hz, 3~/N/PE
Nominal power, maximum 8.6kW
Rated current, maximum, 230 V 2.6A
Rated current, maximum, 400 V 13.6A
Overvoltage category II
Fuse type, 230V Feature C,

slow current
Fuse type, 400V Feature C,
slow current,
3-pole switchable

Keyword index
Keyword index authorized professional................................................ ......... 16 Test
programs ..................................... ......... 35 Putting out of
A service.................................... .............. 8, 36 S Insurance against lack of
Factory settings, reset............................................... 34 Self
test ................................................ .................................. 34 B Blockage of water .......................... .................. 19 Technical
service ............................ .................................... 34 Electrical
the electricity supply company...... 25 Recirculation pump, supply ......... .................................................. .. 27
connect................................................. 29 C T
Maintenance tasks................................................. ..... 35
Wiring .. .................................................. ......................... 28 Electric auxiliary Review tasks................................................... ................. 35 Hot water
heating, unlock ................... ... 32 Electric auxiliary heating, maximum temperature
power............... 32 error codes ..................... ............................................ 34 Danger of scalding.................................................... 17
Status codes . .................................................. ....... 7, 34 Check, high Voltage............................................... .................................... 16
pressure disconnection ....................... 36 Check, electrical Component test................................................. ........... 34
installation...... .................................. 29 Network Transport ..................................... .................................... 17 U Proper
connection ........... .................................................. ... 27 Battery
connection................................................... ......... 24 Connection, use ........ .................................................. 3, 16 V safety
product ..................................... ................................... 32 Building Circuit
Connections ...................... ................. 24 Configuration, valve ................................................ ............. 24 Expansion vessel, pre-
check............................... .................... 33 pressure .............................. ....... 36
Qualification .......................... .................................................. 16 D
Disconnection of high pressure................................................. 36
Provisions................................................. ..................... 18 Safety

device ......................... ............................ 17 Minimum
distances ................... ............................................ 22
AND
Electricity................................................. ......................... 16
Disposal, accessories................................................. ........ 37 Disposal,
packaging ...................................... ................... 37 Disposal,
product................................ .................................. 37 Clearance for
mounting .............. ................................. 22
Scheme ................ .................................................. ............. 17 F Antifreeze
protection function................................................ ......6, 7 p.m.
Frost................................................. ........................... 3, 17
Tool.................... .................................................. ... 18 CE
approval ........................................... ............... 6, 21 I
Electrical installation, check............................................... 29 L Pressure
limiter safety temperature ........................... 6, 19 Live

Monitor................ .................................................. ... 7, 34 Filling and
purging................................................ ...................... 31 M Fault
memory.................... ...................................... 3. 4
Function menu ................................................. ............... 3. 4
Driving mode................................................ ................... 29 N Authorized
professional level
to access................................................. ......................... 33
P Parameters, reset................................................ 34
Weight ................................................ .................................... 23 Spare
parts.......... .................................................. .. 35
Nameplate ........................................................... .......... twenty-one
Preparation of heating water ................................. 30 Filling pressure,
indicator..... ............................................ 33 Pre-pressure, expansion
vessel.. ................................... 36 Product,
connection................. .................................................. .32

Publisher/Manufacturer
SDECCI SAS
17, rue de la Petite Baratte ÿ 44300 Nantes

Telephone +33 24068 1010 ÿ Fax +33 24068 1053
0020291600_01
0020291600_01 ÿ 01/30/2020
Distributor
SAUNIER DUVAL DICOSA SAU
Ugaldeguren III Industrial Estate – Plot 22

48170 Zamudio
Telephone +3494 4896200 ÿ Fax +3494 4896272
Customer Service +34 902 455565 ÿ Official Technical Service +34 902 122202
www.saunierduval.es
© Copyright reserved in respect of these instructions, both in whole and in part. Its reproduction or dissemination is only permitted with prior
written authorization from the manufacturer.
Reserved the right to introduce technical modifications.

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1 Security ................................................. ............ 3

2 Operating instructions Hydraulic Station 0020291600_01

1.1 Proper use incorrect use

Proper use implies: 1.2.2 Danger to life due to changes

The product is intended exclusively for domestic use. modifications:

– in the safety valve – in the drain

Use that does not correspond to or goes

ÿ In case of frost, make sure that the heating

0020291600_01 Hydraulic Station Operating Instructions 3

4 Operating instructions Hydraulic Station 0020291600_01

ÿ It is essential that you take into account all the

3.1 The heat pump system consists of the

1 Control elements 2 Delete key

4 3.3 Control elements

1 Heat pump, unit 4 Heat pump unit

3.4 Screen Description

0020291600_01 Hydraulic Station Operating Instructions 5

Symbol Meaning 3.9 Safety devices

The antifreeze protection function of the installation is

If the outside temperature is negative, there is an

Authorized professional level

3.5 Concept of use 3.9.3 Anti-ice protection temp.

Product reset 3.9.4 Pump anti-jamming protection

4.1 Home Screen

The CE mark certifies that products meet the basic

The initial indication is shown on the screen, with the

6 Operating instructions Hydraulic Station 0020291600_01

Care and maintenance 5

The product has a level of use. 4.6 Disconnection of product functions

If the system is going to remain off for a long period,

0020291600_01 Hydraulic Station Operating Instructions 7

5.3 Checking the installation pressure

If the product is identified with this symbol:

6 Troubleshooting 9 Warranty and customer service

6.1 Reading error messages

Saunier Duval has a wide and complete network of Official

Warranty and customer service 9

Problem Possible cause Solution

17, rue de la Petite Baratte ÿ 44300 Nantes

Ugaldeguren III Industrial Estate – Plot 22

Content 6.11 Cable routing................................................ 28

1.2 Proper use................................................ 16 6.14 Connection of the recirculation pump ............. 29

1.3 General safety instructions ........................... 16 6.15 Connect maximum thermostat to

14 Installation and maintenance instructions Hydraulic Station 0020291600_01

Keyword index................................................ .....60

0020291600_01 Hydraulic Station Installation and maintenance instructions fifteen

danger of minor injuries 1.3.1 Danger due to insufficient qualification

16 Installation and maintenance instructions Hydraulic Station 0020291600_01

ÿ Make sure the product is lying flat on the mounting

1.3.5 Risk of material damage in the home due to

ÿ Transport the product with at least two people.

1.3.11 Risk of material damage caused by

ÿ Do not install the product in rooms at risk of frost.

0020291600_01 Hydraulic Station Installation and maintenance instructions 17

1.4 Provisions (directives, laws,

18 Installation and maintenance instructions Hydraulic Station 0020291600_01

3.2.2 Insurance against lack of water

When the heating water pressure drops below the