Coway Water Filtration Device

CHPI-620L

This product is for domestic use only. It cannot be used in overseas

countries where the power voltage is different.
Warranty card is included in this user’s manual.
Read and save these instructions.

This paper can be recycled.

FEATURES

A water filtration device with an ice-making feature

It is conveniently designed to provide cold water and ice.

Simple ice dispensing lever

The user can easily get ice just by gently pressing the ice dispensing lever.

Dispenser hole lighting

When an ambient/cold/hot water or ice outlet is in use,
a soft lamp will light up.

Front draining system

Hot water can be drained from the front simply by opening the front drain cover,
without moving the product.

Locking feature (ice/hot water dispenser)

With ice/hot water locking features, children and the elderly can use the
product safely.

Power saving feature with a light sensor

When the Power Saving button is pressed, the number of motor and heater
operations will decrease automatically at night, reducing power consumption.

Removable internal water tank for cleaning purpose

Since the internal water tank is removable, it can be cleaned easily.
* The cleaning procedure for internal water tank should be performed by trained
professionals only.

Fine particle filtering system

Plus Inno-Sense Filter minimizes the amount of fine dust that can enter
the internal water tank.

01
DEAR CUSTOMERS COWAY

Thank you for using Coway Ice-Making Water Purifier.

Please read this User Manual to learn about proper usage and maintenance of the product.
When a problem occurs while using the product, it can be solved by referring to the instructions
in this manual. As this manual contains the Product Warranty Card, please keep it in a safe place.

CONTENTS

For Information How to use

| 03 | Safety Information | 09 | Please Check Before Use

| 07 | Parts Name | 10 | Buttons and Indicators
| 08 | Water Filtration Process | 13 | How to Get the Desired Water
How to Get Cold Water
How to Get Hot Water
How to Get Ambient Water
How to Get Ice

Maintenance Others

| 15 | How to Install | 23 | Troubleshooting

| 17 | How to Clean | 24 | Product Specifications
(Cody Heart Service) | 25 | Water Flow Diagram
How to Clean the internal | 27 | PERFORMANCE DATA SHEET
water tank
| 20 | Cleaning Method
(for customers)
How to Clean the Drip Tray
How to separate and
clean the basket
How to Clean the Faucet Cap
| 21 | Filter Replacement
| 22 | How to Replace the Filter

- Always keep the User Manual in a place that can be easily accessed. -

02
SAFETY INFORMATION

DANGER : Failing to follow the precautions below may result in serious

injury or even death.

Do not use a damaged power plug or loose electric outlet.

Please connect the power plug to a dedicated grounded electrical outlet for
220 V - 240 V~ 50 Hz.

Do not move the product by pulling only the power cord.

Do not handle the power plug with wet hands.

Do not forcefully bend the power cord or place it under a heavy object to
prevent it from being damaged or deformed.

Do not repeatedly connect and disconnect the power plug.

If the electric outlet is wet, carefully unplug the product and let the electric
outlet dry completely before subsequent use.

Make sure to unplug the product before repairing, inspecting or replacing a part.

Remove any dust or water from the power plug.

Do not plug the product into an electrical outlet or power strip that is being used
by several other appliances. Use an electrical outlet dedicated to the product.

Unplug the system if it is not used for a long time.

Do not attempt to repair or modify the power cord yourself.

If the power cord is damaged, do not replace the cord yourself.
Call a service center to have it replaced.

Do not install the product near a heating device.

Do not install the product in locations exposed to moisture or water (rainwater).

Do not use the product in areas where flammable gases or combustible
materials are used or stored.

I f the product produces a strange noise, burning smell or smoke, unplug it

from the electrical outlet immediately and call our service center.

03
 For Information

Never place the product in water.

Do not disassemble, repair, or modify the product at your own discretion.

 o not place any containers with water, medicine, food, metallic objects or
D
flammable material on top of the product.

Unplug the system before cleaning it.

 lean by spraying water directly and do not clean the product using
C
benzene or thinner.

 void external impacts to the water tank. A strong impact may damage the
A
water tank.

Empty the water tray and the water tank before moving the product.

04
SAFETY INFORMATION

WARNING : Failing to follow the precautions below may result in

considerable physical injury or property damage.

Do not let children hang on to the product or climb on it.

 his appliance can be used by children aged from 8 years and above
T
and persons with reduced physical, sensory or mental capabilities or
lack of experience and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe way and understand
the hazards involved.

Children shall not play with the appliance.

 hildren should be supervised to ensure that they do not play with the
C
appliance.

 leaning and user maintenance shall not be made by children without

C
supervision.

 o not run cord under carpeting. Do not cover cord with throw rugs,
D
runners, or similar coverings. Do not route cord under furniture or
appliances. Arrange cord away from traffic area and where it will not be
tripped over.

 leaning and user-maintenance, such as lubrication, may result in fire,

C
electric shock, or injury to persons.

Unplug or disconnect the appliance from the power supply before servicing.

05
 For Information

CAUTION : Failing to follow the precautions below may result in slight

physical injury or property damage.

Do not install the product on a sloped surface.

Do not apply force or impact to the product.

 hen the product is in use, maintain a distance of at least 4 inch from the
W
walls.

Replace the filters according to the filter replacement cycles.

 rain all the water from the product before moving it. And move the unit
D
using handle.

I f the supply cord is damaged, it must be replaced by the manufacturer, its

service agent or similarly qualified persons in order to avoid a hazard.

 he new hose-sets supplied with the appliance are to be used and that old
T
hose-sets should not be reused.

Installation Precaution.
Please use a dedicated electrical outlet/socket.
Multiple outlet or extension is not allowed as it may cause electric shock or fire.
Please use single-socket extension cord only.

READ AND SAVE THESE INSTRUCTIONS

06
PARTS NAME

Front / Back

Top Cover

Rear Cover

Control Part Power Cord

Ice Dispenser Hole

Cold/Hot/Ambient
Water Faucet Radiator Grill
Cup Dispenser
Touch Lever
Drip Tray

Front Drain Cover Outlet Hose for

(Hot water) Reject Water (Blue)

Inlet Hose for the Main

Front Cover Water Supply (Orange)

Height-adjusting Feet

Parts

User Manual Drain Hose Distance Antibacterial Fitting Clip

Maintenance Rod Filter

07
WATER FILTRATION PROCESSES For Information

The essence of the water filtration system lies in the filters.

Using a filter that is not certified or even using a certified filter for too long may reduce the filter
performance.

The 5-step water filtration system (CHPI-620L)

First filter : Neo-Sense filter
- Step 1 : Neo-Sense filter removes particulate materials, such as sand and rust, from the main water supply.
- Step 2 : Removes chlorine from the main water supply and protects the membrane filter.

2nd filter : Membrane filter (RO)

Step 3 : M
 embrane filter (RO) removes pollutants, including heavy metals, microorganisms, organic
matters, and inorganic ions. The water with concentrations of harmful substances (reject water)
is drained inside the reject water drain hose.

3rd filter : Plus Inno-Sense filter

- Step 4 : P
 lus Inno-Sense filter improves the water’s taste by removing odor-causing substances,
soluble pollutants, chlorine, and volatile organic compounds.

4th filter : Antibacterial filter

- Step 5 : The antibacterial filter inhibits microorganism development.

Antibacterial
filter

Reject
water
Outlet

Neo-Sense Filter Membrane filter (RO) Plus Inno-Sense filter Antibacterial

Filter

▶ Uses of reject water

- Reject water can be used for cleaning the bathroom, cleaning the house,
Tips washing clothes, or purposes other than drinking.
- Never use the reject water for drinking or cooking.

08
PLEASE CHECK BEFORE USE

Please check before use!

 his water filtration unit must be plugged into

T
its own dedicated 240 V~ 50 Hz, AC only electric outlet.
It must be plugged into a grounded 240 V~ 50 Hz outlet.
It must be connected to a correct power source for the product to run normally.

Open the main water supply valve.

The main water supply must be turned on for the product to run normally.

When the indicator in the indication part is turned off.

When the indicator in the indication part is turned off, check if the power supply was 
shut off due to power failure or other causes.

When the user has not used the product for a long time
When the user has saved water for a long time or has not used water for a while, drain
the water inside the water filtration device completely, and rinse the water tank with the
newly filtered water one time before use.

After installing the water filtration system

Following the product installation, make sure the water tank is emptied or the water is filtered for
50 minutes or longer. (Empty the water tank filled with filtered water two times or more.)

Regular filter replacement

It is very important to replace the filter regularly to maintain the intended water quality.
If the filter is used beyond its service life, the performance of the water filtration device will
deteriorate. Take note of the filter replacement cycle.

When the user does not want to use product for an extended period
Close the main water supply valve and unplug the power cord.

Tips Close the main water supply valve and unplug the power cord.

09
BUTTONS AND INDICATORS How to use

Indication Part

4 Lock Feature
12 Light
Sensor Indicator
5 Continuous
13 Service
Dispense
check Indicator
lights
6 Power Saving
Indicator
1 Ice Lock
Indicator 8 Hot Water
Indicator
2 Ice Full
Indicator 9 Ambient
Water
3 Ice On Indicator
Indicator
10 Cold Water
7 Hot Water Indicator
Temperature 11 Cold Water
Indicator Temperature
Indicator

1 Ice Lock Indicator 2 Ice Full Indicator

The indicator is on when the Ice Lock The indicator is on when the ice storage
feature is selected. compartment is full.

3 Ice On Indicator 4 Lock indicator

The indicator is on when ice-making The indicator is on when the lock feature is
feature is selected. selected.

5 Continuous dispense indicator 6 Power Saving indicator

The indicator is on when the Continuous The indicator is on when the Power Saving
dispense feature is selected. feature is selected. (The indicator will blink
when the Power Saving mode is on.)

7 Hot Water Temperature Indicator 8 Hot Water Indicator

The indicator light will light up according The indicator is on when the Hot Water
to the selected hot water temperature. feature is selected.

9 Ambient Water indicator 10 Cold Water Indicator

The indicator is on when the Ambient The indicator is on when the Cold Water
Water feature is selected. feature is selected.

11 Cold Water Temperature Indicator 12 Light Sensor

The indicator light will light up according This sensor detects light around the device.
to the selected cold water temperature.

13 Service check lights

This light illuminates at the service
interval.

10
BUTTONS AND INDICATORS

Control Part

4 Continuous
1 I ce Lock
Dispense
Button
Button
5 Power Saving
Button
6 Hot Water
Button
2 I ce On 7 Ambient
Button
Water Button

3 H
 ot Water
8 Cold Water
Lock Button Button

1 Ice Lock Button 2 Ice On Button

Use this button to activate/deactivate the Use this button to activate/deactivate the
Ice Lock feature. When locked, no ice will ice-making feature. (Press and hold)
be dispensed even if the dispenser lever is
pressed. (Press and hold)

3 Hot Water Lock Button 4 Continuous Dispense Button

Use this button to activate/deactivate the Use this button to dispense water
Hot Water Lock feature. When locked, no continuously. The user can dispense water
hot water will be dispensed even if the continuously for approximately 1 minute.
dispenser lever is pressed. (Press and hold)

5 Power Saving Button 6 Hot Water Button

Use this button to activate/deactivate the Use this button to activate/deactivate the
Power Saving feature. (Press and hold) Hot Water feature. (Press and hold) Use this
button to dispense hot water. (Press shortly)

7 Ambient Water Button 8 Cold Water Button

Use this button to dispense ambient water. Use this button to activate/deactivate the
Cold Water feature. (Press and hold) Use this
button to dispense cold water. (Press briefly)

11
How to use the Cold Water feature
Press the Cold Water button for a few seconds and check if the Cold
Water indicator is on.
The indicator light will light up based on the cold water temperature.
Press the Cold Water button again for a few seconds to deactivate it.

How to use the Hot Water feature

Press the Hot Water button for a few seconds and check if the Hot
Water indicator is on.
The indicator light will light up based on the hot water temperature.
Press the Hot Water button again for a few seconds to deactivate it.
* It takes about 30 minutes to dispense hot water after activating
the Hot Water feature.

How to use the ice-making feature

Press the Ice On button for a few seconds and check if the Ice On
indicator is on.
Press the Ice On button again for a few seconds to deactivate it.

How to use the Power Saving feature

When pressing the Power Saving button for a few seconds, the Power
Saving indicator will turn on.
When this indicator is lit, the motor and heater reduce the operation at
night, allowing you to save energy.
* Activating Power Saving mode at night may result in fewer ice cubes
dispensed as the icemaking feature will be suspended regularly.

12
HOW TO GET THE DESIRED WATER

How to Get Cold Water

Push the Cold Water button and press a glass against the dispenser lever to dispense cold water.

- If the unit does not dispense cold water, check if the Cold Water indicator
is on (refer to P.10).
Tips
- If the Continuous dispense button is pressed before or during dispensing,
cold water will be dispensed continuously.

How to Get Hot Water

Push the Hot Water button and press a cup against the dispenser lever to dispense hot water.

- If the unit does not dispense hot water, check if the Hot Water indicator
is on (refer to P.10).
- The hot water feature will be deactivated after some time, and the cold
water feature will be activated automatically. (If the Cold Water feature
Tips was selected previously, or if none was selected, the Ambient Water
feature will be activated)
- If the Continuous dispense button is pressed before or during dispensing,
hot water will be dispensed continuously.

13
 How to use

How to Get Ambient Water

Push the Ambient Water button and press a glass against the dispenser lever to dispense ambient water.

- If the unit does not dispense ambient water, check if the Ambient Water 
indicator is on (refer to P.10).
Tips
- If the Continuous dispense button is pressed before or during dispensing,
ambient water will be dispensed continuously.

How to Get Ice

Please check if the Ice On indicator is on. Press a glass against the ice dispenser lever to get ice.
* When ice is dispensed, a little amount of water from melted ice may be dispensed also.
* Be careful of a possible splash of what is inside the glass.

- If the unit does not dispense ice, check if the Ice indicator is on (refer to P.10).
- Ice will be dispensed only when the ice dispenser lever is pressed.
Tips Have the ice dispenser lever pressed continually while getting ice.
- When ice cubes are dumped into the storage tank, a clattering noise may 
be heard.

14
HOW TO INSTALL

Installation Guide

Main Water
Supply Valve
For own dedicated
240 V~ 50 Hz, AC only
electric outlet

Connect the orange inlet hose into the tap water supply pipe 1 .
Connect the reject water drain hose 2 .

Tap water supplying hose

(orange) tubing 1

Reject water outlet hose

(blue) tubing (CHPI-620L) 2

15
 Maintenance

Be Careful!

WHERE TO INSTALL THE WATER FILTRATION UNIT I

Install the product in a cool part of the room, on an even surface, avoid direct sunlight and 
away from humidity, dust, and dripping water.

WATER FILTRATION INSTALLATION LOCATION II

Allow a clearance of 10 cm or more behind the product, and level the water filtration unit.

AFTER INSTALLING THE WATER FILTRATION UNIT

Filter the water for more than 50 minutes or fill and drain once before using the unit. 
(Drain the filtered water more than twice.)

RELOCATION AND INSTALLATION

If the unit is relocated, do not plug in the power cord until 30 minutes after the unit has been
installed.

COLD WATER TUBING

Make sure the unit is connected to the cold water supply line.
(If connected to the hot water supply line, the filtration unit may be damaged.)

T
 here may be some water remaining inside the filter, which was used to
test the product during inspection process.
Tips Please be assured that it is a brand new product.
 hen installing this new filtration unit, do not reuse the main water
W
supply valve and hose.

16
HOW TO CLEAN

How to Clean the Internal Water Tank

1. Use the drain hose to completely drain the water from the internal tank, and save the drained water.
* For cold water, push the Cold Water button and press the dispenser lever to drain cold water.
* For ambient/hot water, open the front drain cover and use the drain hose to drain the water.

2. P
 ress the Cold/Hot Water button for approximately 3 seconds at the front of the unit to turn off the
feature, and close the main water supply valve before draining the water from the cold water tank
completely. When draining is complete, unplug the electric power cord.

3. L
 ift the top cover open, unlock the fixing latches (6) on the internal water tank, take the hose out,
and open the internal water tank cover. Unscrew the internal water tank fixing latches and separate
the internal water tank, ice tray, and internal tank.

17
 Maintenance

4. S
 eparate the antibacterial filter from the cover of the internal water tank, and shake & rinse it out
in clean stored water before putting it back in.

5. P
 lease wipe the inside of the cold water/ice storage tank and the surface of the evaporator
using a soft cloth.

6 Install the internal water tank in the unit, and lock the fixing latches of the internal water tank clockwise.
* If the internal fixing latches are not turned tightly, leaks may occur.

7. U
 se clean water to rinse out the internal water tank, use the drain hose to drain the water
completely, and rinse the internal water tank with the newly filled ambient water.

18
HOW TO CLEAN

8. C
 lose the internal water container cover and top cover, plug in the electric power cord, and open
the water supply valve. Check if the water is dispensed from the cold/ambient/ hot water faucet
before restarting the water filtration unit by pressing the Ice Lock/Hot Water/Cold Water buttons.

 lose the internal water tank cover completely.

C
Bugs or foreign material may enter the unit.
 o not use chemicals or detergents to clean the inside of the internal
D
water tank.
Tips
- If chemicals or detergents are not washed off completely,
they may cause a personal injury.
- Keep the surroundings of the filtration unit sanitary,
and clean inside the storage tank every two months.

19
CLEANING METHOD Maintenance

How to Clean the Drip Tray

1. How to separate the drip tray
Separate the drip tray and wipe the inside with a soft cloth.

2. How to assemble the drip tray

Slightly lift the drip tray cover.

How to Separate and Clean the Basket

1. How to separate the basket
Separate the basket at the bottom of the
unit and rinse the inside out with
running water.

2. How to assemble the basket

Push the basket forward to fit it into the bottom slot.

How to Clean the Faucet Cap

Wipe the dirty areas of the faucet cap
with a soft, dry cloth.
* If the area needs more cleaning,
wipe it with a soft, damp cloth.

N
 ever use benzene or other thinners to clean.
Tips It may cause discoloration of the product and injury.

20
FILTER REPLACEMENT

Filter
The essence of the water filtration system lies in the filters. Using a filter that is not certified or
even using a certified filter for too long may reduce filter performance.
Please make sure to change the filter within the replacement cycle.

Filter replacement cycle

If filters are not replaced regularly, filtered water quality may be compromised. 
Estimated filter replacement cycles may vary depending on the quality of the main water supply 
or the volume of the filtration.
CHPI-620L

Filter Model Expected Replacement Cycle

Neo-Sense Filte 4 ~ 6 months
Membrane filter (RO) 18 ~ 24 Months
Plus Inno-Sense filter 18 Months
Antibacterial Filter 12 Months

About the filter replacement cycle

An estimated filter replacement cycle should be determined according to the quality of the tap water.
The filter replacement cycle described above refers to a minimum processing capacity in which
pollutants will be removed efficiently without cleaning, recycling or replacing the filter, 
and it may be different from the expected replacement cycle of an individual filter.

21
HOW TO REPLACE THE FILTER Maintenance

Don’t Forget to Replace the Filter!

1. Unplug the power cord, close the water supply valve, and completely drain the water inside the
filtration unit (refer to P. 17).

2. After removing the fitting from the filter to be replaced, replace the filter
(use a proper tool for the separation).

A
 fter filter replacement, make sure the filter and hose are fit tightly to
Tips prevent leakage and make sure the first filtered water is drained.

3. Align the grooves of the front cover to the product and close the cover.

A new filter must be rinsed out before use.

- Neo-Sense filter : Assemble after flushing it for about 1 minute.
Tips - Plus Inno-Sense filter : Assemble it without flushing.
- Membrane (RO) : Install a reject water valve, and flush it for about
5 minutes before assembly.

22
TROUBLESHOOTING

The water filtration device may operate abnormally due to minor causes not because of the product
malfunction but because of the fact that the user is not familiar with the product use. In such a case,
problems can be solved easily even without the help from the Service Center by checking the following
items. If you can’t solve the problem after checking the following items, please call the Service Center.

Symptom Check Measures to take

• Did you clean the storage tank? Clean the storage tank.

The water tastes • You didn’t use the water Get rid of the saved water and clean the
weird. filtration device for a long time. storage tank.

• Is it time to change the filter? Request for filter replacement.

• Has the water supply been cut

The water off or is the water supply valve Open the main water supply valve.
doesn’t come closed?
out. •W
 as the filter replacement being
Request for filter replacement.
missed out?

• Is it time to change the filter? Request for filter replacement.

• Does the main power connect Connect the power cord to the voltage
to the voltage rating that rating that matches it on the rating
The water is matches it on the rating plate? plate.
running slower.
• Was the main water supply
Open the main water supply valve.
valve closed?
• Did the temperature of the If the temperature of water is getting
main water drop suddenly? low, the amount of water will decrease.
• Is the cold water mode Please press the cold water mode
indicator on? selection button.
To protect the motor, cold water
The cold water • Was the main water supply function will be automatically off when
doesn’t come valve closed? the water level is low. Open the main
out. water supply valve.
Please keep the distance between the
• Is the back of the water purifier
back of the water filtration device and
too close to the wall?
the wall for at least 10 cm.

• Is the main water supply active? Check the main water supply valve.

The water • Does the main power connect to

Connect the power cord to the voltage
purifier has the voltage rating that matches
rating that matches it on the rating plate.
suddenly it on the rating plate?
stopped • Is there water overflowing or
Request A/S.
operating. leaking?

• Are all the LEDs blinking? Request A/S.

23
PRODUCT SPECIFICATIONS Others

Product Name Electric Cold Water Dispenser (Hot Water and Ice Maker combined)

Model CHPI-620L

Filtration Method Reverse osmosis system

Recovery Rate 50 % (343 kPa, 25 °C, NaCl 200 ppm)

Rated Power Input Cool : 1.1 A, Heat : 260 W – 310 W

Cooling Method Natural cooling method (refrigerant: R-134a)

Ambient water, cold water, ice-making, hot water,

Major Features
overheating prevention, supercooling prevention

Ambient water 3.5 L

Cold water 2.5 L

Water
Tank Hot water 1.5 L
Capacity
Ice 1 kg

Total 7.5 L

Neo-Sense Filter Active carbon block

Filter Membrane filter (RO) Reverse osmosis membrane

Material Plus Inno-Sense filter Active carbon block, felt

Antibacterial filter Ceramic ball

Size (W x D x H) 300 mm (W) × 500 mm (D) × 1,291 mm (H)

Water Temperature 5 ℃ - 35 ℃

Working Temperature 5 ℃ - 35 ℃

Daily Filtration Flow 265 L/d (on the basis of NSF/ANSI 58: 345 kPa, 25 °C, NaCl 750 ppm)

Working Pressure 138 kPa – 827 kPa

Weight 35.2 kg

- Daily filtration flow reflects test results in line with standards set by an institute. It may vary
depending on the water pressure, temperature, and quality of where the filtration unit is installed.
-W
 ater tank capacity reflects the size of the water tank, and may be different from what is
dispensed from the filtration unit.
-F
 or product improvement purposes, product specifications are subject to slight changes without
prior notice.
-R
 ecovery rate refers to the rate of outflow quantity in relation to inflow quantity.

24
WATER FLOW DIAGRAM

CHPI-620L

Ambient Water Tank

Ice Tray Inlet
Feed-NOS Valve
Valve
Ice Cooling
Tank Tank Cold Water
Inlet Valve

Ice
Drain

Heating
Tank
Membrane filter (RO)

Plus Inno-Sense filter

Neo-Sense filter

Drain 3 WAY Valve

Tank

Ambient/Cold/
Hot Water Extraction

Main Water
Hand Valve

Ice/Cold Water Drain

Reject Water

25
MEMO Others

26
 Water Filtration System Performance Data Sheet

Model : CHPI-620L

This system has been tested and certified by the Water Quality Association according to NSF/ANSI 42, 53, and 58 for the reduction
of the substances listed below. The concentration of the indicated substances in water entering the system was reduced to a
concentration less than or equal to the permissible limit for water leaving the system, as specified in NSF/ANSI 42, 53, and 58.

Maximum Allowable Product

Influent Challenge Concentration Percent Reduction
Substance Water Concentration
(mg/L unless specified) (%)
(mg/L unless specified)
Arsenic (Pentavalent) 0.050 ± 10% 0.010 97.8
Barium 10.0 ± 10% 2.0 97.2
Radium 226/228 25 pCi/L 5 pCi/L 80
Cadmium 0.03 ± 10% 0.005 98.2
Chromium (Hexavalent) 0.3 ± 10% 0.1 98.6
Chromium (Trivalent) 0.3 ± 10% 0.1 99.4
Lead 0.15 ± 10% 0.010 99.1
Copper 3.0 ± 10% 1.3 98.1
Selenium 0.10 ± 10% 0.05 98.3
TDS 750 ± 40 187 92.6
Aesthetic Chlorine 2.0 ± 10% ≥ 50% reduction 79.3
VOC* 0.300 ± 10% ≥ 95% reduction 99.6

While testing was performed under laboratory conditions, actual performance may vary.

General Operating Information :

1 100 L (for VOC)

Rated Capacity
19 000 L (for Aesthetic Chlorine)
Min-Max operating pressure: 138 kPa ~ 827 kPa
Min-Max feed water temperature: 5 ºC ~ 35 ºC
Rated Service Flow 0.26 L/min
Daily Water Production Rate 258.2 L/d
Product Efficiency Rating 47.1 %
Electrical Requirements: 240 V~ 50 Hz

• Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the
system.

• Refer to the owners manual for specific installation instructions, manufacturer’s limited warranty, user responsibility, and parts and
service availability.

• The influent water to the system shall include the following characteristics :
o No organic solvents
o Chlorine : < 2 mg/L
o pH : 7 - 8
o Temperature : 5 ºC ~ 35 ºC
o Iron : < 2 mg/L
o Turbidity : < 1 NTU
o Hardness : < 1 000 mg/L

27
•F
 or parts and service availability, please contact your CODY or call center.

• This system has been tested for the treatment of water containing pentavalent arsenic (also know as As(V), As(+5), or arsenate) at
concentrations of 0.050 mg/L or less. This system reduces pentavalent arsenic, but may not remove other forms of arsenic. This
system is to be used on water supplies containing a detectable free chlorine residual at the system inlet or on water supplies that
have been demonstrated to contain only pentavalent arsenic. Treatment with chloramines (combined chlorine) is not sufficient to
ensure complete conversion of trivalent arsenic to pentavalent arsenic. Please see the Arsenic Facts section of this Performance Data
Sheet for further information.

•E
 fficiency rating means the percentage of the influent water to the system that is available to the user as reverse osmosis treated
water under operating conditions that approximate typical daily usage.

•T
 his reverse osmosis system contains a replaceable treatment components, critical for the effective reduction of total dissolved
solids and that product water shall be tested periodically to verify that the system is performing properly. Replacement of reverse
osmosis component should be with one of identical specifications, as defined by the manufacturer, to assure the same efficiency
and contaminant reduction performance.

•T
 he estimated replacement time of filter, which is a consumable part, is not an indication of quality guarantee period, but it means
the ideal time of filter replacement. Accordingly, the estimated time of filter replacement may be shortened in case it is used in an
area of poor water quality.

Model of Filter Type Usable period (months)

CNFN14 NEO-SENSE FILTER 4-6
CRMFN14-50 RO MEMBRANE FILTER 18 - 24
CIFN14-PLUS PLUS INNO SENSE FILTER 18

ARSENIC FACTS
Arsenic (abbreviated As) is found naturally in some well water. Arsenic in water has no color, taste or odor. It must be measured by a
lab test. Public water utilities must have their water tested for arsenic. You can get the results from your water utility. If you have your
own well, you can have the water tested. Information about arsenic in water can be found on the Internet at the US Environmental
Protection Agency website :
www.epa.gov/safewater/arsenic.html

There are two forms of arsenic: pentavalent arsenic (also called As(V), As(+5), and arsenate) and trivalent arsenic (also called As(III),
As(+3), and arsenite). In well water, arsenic may be pentavalent, trivalent, or a combination of both. Special sampling procedures are
needed for a lab to determine what type and how much of each type of arsenic is in the water. Check with the labs in your area to see
if they can provide this type of service. Reverse osmosis (RO) water treatment systems do not remove trivalent arsenic from water very
well. RO systems are very effective at removing pentavalent arsenic. A free chlorine residual will rapidly convert trivalent arsenic to
pentavalent arsenic. Other water treatment chemicals such as ozone and potassium permanganate will also change trivalent arsenic
to pentavalent arsenic. A combined chlorine residual (also called chloramine) may not convert all the trivalent arsenic. If you get your
water from a public water utility, contact the utility to find out if free chlorine or combined chlorine is used in the water system.

The CHPI-620L system is designed to remove pentavalent arsenic. It will not convert trivalent arsenic to pentavalent arsenic. The
system was tested in a lab. Under those conditions, the system reduced 0.050 mg/L pentavalent arsenic to 0.010 mg/L (ppm) (the
USEPA standard for drinking water) or less. The performance of the system may be different at your installation. Have the treated
water tested for arsenic to check if the system is working properly.

The RO component of the CHPI-620L system must be replaced every 24 months to ensure the system will continue to remove
pentavalent arsenic. The component identification and locations where you can purchase the component are listed in the installation/
operation manual.

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* VOC Surrogate Claims
Maximum Allowable Product Water
Influent Challenge Concentration Percent Reduction
Chemical Concentration
(mg/L unless specified) (%)
(mg/L unless specified)
alachlor 0.050 0.001 > 98
atrazine 0.100 0.003 > 97
benzene 0.081 0.001 > 99
carbofuran 0.190 0.001 > 99
carbon tetrachloride 0.078 0.0018 98
chlorobenzene 0.0775 0.001 > 99
chloropicrin 0.015 0.0002 99
2,4-D 0.110 0.0017 98
dibromochloropropane(DBCP) 0.052 0.00002 > 99
o-dichlorobenzene 0.080 0.001 > 99
p-dichlorobenzene 0.040 0.001 > 98
1,2-dichloroethane 0.088 0.0048 955
1,1-dichloroethylene 0.083 0.001 > 99
cis-1,2-dichloroethylene 0.170 0.0005 > 99
trans-1,2-dichloroethylene 0.086 0.001 > 99
1,2-dichloropropane 0.080 0.001 > 99
cis-1,3-dichloropropylene 0.079 0.001 > 99
dinoseb 0.170 0.0002 99
endrin 0.053 0.00059 99
ethylbenzene 0.088 0.001 > 99
ethylene dilbromide (EDB) 0.044 0.00002 > 99
haloacetonitriles (HAN)
bromochloroacetonitrile 0.022 0.0005 98
dibromoacetonitrile 0.024 0.0006 98
dichloroacetonitrile 0.0096 0.0002 98
trichloroacetoritrile 0.015 0.0003 98
haloketones (HK):
1,1-dichloro-2-propanone 0.0072 0.0001 99
1,1,1-trichloro-2-propanone 0.0082 0.0003 96
heptachlor (H-34,Heptox) 0.08 0.0004 > 99
heptachlor epoxide 0.01076 0.0002 98
hexachlorobutadiene 0.044 0.001 > 98
hexachlorocyclopentadiene 0.060 0.000002 > 99
lindane 0.055 0.00001 > 99
methoxychlor 0.050 0.0001 > 99
pentachlorophenol 0.096 0.001 > 99
simazine 0.120 0.004 > 97
styrene 0.150 0.0005 > 99
1,1,2,2-tetrachloroethane 0.081 0.001 > 99
tetrachloroethylene 0.081 0.001 > 99
toluene 0.078 0.001 > 99
2,4,5-TP (silvex) 0.270 0.0016 99
tribromoacetic acid 0.042 0.001 > 98
1,2,4-trichlorobenzene 0.160 0.0005 > 99
1,1,1-trichloroethane 0.084 0.0046 95
1,1,2-trichloroethane 0.150 0.0005 > 99
trichloroethylene 0.180 0.0010 > 99
trihalomethanes (includes):
chloroform (surrogate chemical)
bromoform
bromodichloromethane 0.300 0.015 95
chlorodibromomethane
xylenes (total) 0.070 0.001 > 99

COWAY Co., Ltd.

136-23, Yugumagoksa-ro, Yugu-eup, Gongju-si, Chungcheongnam-do, 32508 Korea
Tel. : 82-41-850-7879

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MEMO Others

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 003
MADE IN KOREA

9230976

www.coway.com