Installation

Instructions
and User Guide
Cheer Electric Shower

Models Covered:
CHE85 W, CHE95 W

Please keep this booklet for future

reference.

Installer, when you have read these

instructions please ensure you leave
them with the user.
 Contents
Welcome to your new Bristan Electric Shower.
Featuring a contemporary design with lots of fun features, Bristan’s electric shower
collection has been designed to be enjoyable to fit and to use.
It has also been designed and tested in the UK to all of the relevant British Standards.
These instructions contain all of the necessary installation and operating information,
so please read them thoroughly and keep for future reference.
These instructions are for your guidance to a safe and successful installation which
we recommend is carried out by a suitably qualified person and must conform with
current I.E.E Wiring Regulations (BS7671) and Building Regulations (Part P and Part G).
Note: An Installation Template & Quick-Start Guide are provided separately
with this shower.

Contents
• Important Safety Information  3-4
• Product Features  5
• Specification  6
• Electrical Requirements  7-8
• Water Requirements  9
• Fixing Your Shower to the Wall  10
• Plumbing Connections  11-13
• Electrical Connections  14-16
• Fitting Your Riser Rail to the Wall  17
• Commissioning - Testing the System  18
• Operating the Shower  19
• Maintenance  20
• Troubleshooting  21
• Guarantee  22
• Spare Parts  23-25
• Notes  26-27

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 Important Safety Information
• Please read these instructions • Do not crush or kink the shower
thoroughly and retain for future use. hose, this could damage the hose,
• All products manufactured and cause leaks and activate the pressure
supplied by Bristan are safe provided relief device (PRD).
they are installed, used correctly • Installations subject to regular and
and receive regular maintenance in rapid changes in the water supply
accordance with these instructions. pressures should be avoided.
• If you are in any doubt about your • This appliance must be
ability to install this product safely permanently connected to the water
you must employ the services of mains and not connected by a
an experienced qualified plumber/ hose-set.
electrically qualified person. • Warning: This appliance
• Warning: Do not operate can be used by children
the shower unit if you aged from 3 years and above and
suspect it is frozen. Do not site persons with reduced physical,
the shower unit where it might be sensory or mental capabilities or
subjected to freezing conditions. lack of experience and knowledge
• Do not install this shower unit in a if they have been given supervision
room/environment without adequate or instruction concerning use
ventilation or an extractor fitted. This of appliance in a safe way and
is required to prevent condensation understand the hazards involved.
forming within the unit. • Children shall not play with the
• Do not operate the shower unit appliance.
if the showerhead or spray hose has • Cleaning and maintenance shall
been damaged or is blocked. not be made by children without
• Do not block the flow of water supervision.
from the showerhead, by placing it • Important: The shower unit must
(smothering it) on your hand or any be switched off at the isolating switch
other part of your body or foreign (pull cord) when not in use.
object.
• Do not operate the shower if the
water stops flowing during use or if
the water is leaking from the shower
unit itself.
If this occurs, turn off at the mains
BEAB
electrical supply and refer to the
(British Electrotechnical
Troubleshooting section (see Page 17)
Approvals Board) Approval
or contact Bristan Customer Services.
of Safety.

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Important Safety Information
• Always switch off the power at • Fit only shower heads recommended
the consumer unit and isolate the by the manufacturer. You must not
electrical supply before making any fit a “water saving” handset (whereby
electrical connections or if you have the flow of water can be restricted or
to remove the cover of an installed turned off) to the shower, otherwise
unit. this can result in scalding and/or unit
• The unit must be mounted on the failure.
finished wall surface (usually tiled). • A suitable double pole isolation
Under no circumstances must you switch for supply disconnections
tile up to or seal around the unit as must be incorporated in the fixed
this may prevent air circulating and wiring circuit, in accordance with
condensation escaping. current wiring rules.
• This shower unit must not be See Electrical Installation section for
modified* in any way as this will further details
invalidate the guarantee. • The outlet must not be connected
• * Except for top left pipe entry (see to any tap or fitting other than those
page 12) where the product has specified
been designed to be modified by • The spray head must be descaled
the installer. regularly

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Product Features

1. Power Control
STOP ( ) and adjustable power settings:
Cold ( ), Medium (eco ) and High ( ).

2. Temperature Control
Adjustable temperature control.

Temperature Control Device

The Temperature Control Device will activate
when the temperature is set too high and the
water inside the water heater gets too hot. The
Temperature Control Device will switch off the
power to the heating elements. Once the unit cools
1 down to a safe temperature the elements will come
on again and reheat the water within the water
heater and the whole cycle will repeat itself until
the temperature is manually reduced.

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Specification
Specification Recommended Usage
Plumbing Connections Heavy
Domestic
Inlet connection: 15mm Push fit Commercial
Outlet connection: 1/2” BSP male threaded Light Commercial Health Care
Water inlet entry points
Left hand side: Top, Bottom, Rear (bottom)
Right hand side: Bottom, Rear (bottom) Product Fiche
Operating Pressures Model CHE85 W CHE95 W
Minimum working pressure: 0.07 MPa (0.7 bar) Declared Load Profile XS XS
Maximum working pressure: 1.0 MPa (10 bar)
Water Heating Energy
Static pressure range: 0 - 1 .0 MPa (0 - 10 bar) A A
Efficiency Class
Water Heating Energy
Supply Requirements 38.6 38.4
Efficiency (%)
Minimum inlet water temperature: 5°C Anual Electricity Consumption
478 481
Maximum inlet water temperature: 20°C (kWh)
Sound Power Level (dB) 15 15
System Requirements
Suitable for mains cold water pressure only

Electrical cable entry points

Left hand side: Top, Bottom, Rear (bottom)
Right hand side: Bottom, Rear (bottom)

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 Electrical Requirements

Warning: This appliance MUST

be earthed!
Rating at 240V Rating at 230V
8.5kW 7.8kW
9.5kW 8.7kW
Isolating Double pole
valve switch

The Electrical Installation and Circuit Protection of this

shower must comply with current I.E.E Wiring Regulations
(BS 7671) and Building Regulations (Part P). We
recommend that this product is installed by a qualified
electrician prior to use. The following notes are for
guidance only. For Cable Capaci ty
Shower uni t see Cable Curr ent
Important: You must switch off the power at the consumer Carrying Capacity
unit, isolate the electrical circuit and verify the earth before Table on page 8
making any electrical connections.
The shower must only be connected to a 230-240V AC
30mA R CD
supply. The electrical rating of your shower is on the pack or
For ampage of
on the rating plate label.
MCB /Fuse see
The shower must be connected to its own independent Circuit Protection
electrical supply. It must not be connected to a ring main, Table on Pa ge 8
spur, power socket,
Consumer
or lighting circuit. unit
If you don’t have a spare fuse way or the rating at the main
fuse box is below 80A, you should seek advice from an
electrician and may need a new consumer unit - specifically
for the shower.
A separate and permanently connected cable must be taken Mains wate r Mains electrical
from the consumer unit directly to the shower via a 45 Amp supply supply
double pole switch with a minimum contact separation gap
of 3mm in live (L) and neutral (N) poles.
The isolating switch can be a ceiling mounted pull cord
switch within the bathroom or wall mounted in an adjacent
room. The power switch must be easily accessible and
identifiable as the supply to the shower.
Note: Voltage drop in the supply to the premises, due to
heavy local demand, will affect the performance of your
shower. To gain the optimum power possible from this
shower unit try to find the shortest possible route from the
consumer unit to the shower to run your cable.

continued on next page

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Electrical Requirements

It is a requirement that a residual current device

(RCD) formerly known as an earth leakage circuit
breaker (ELCB) with a tripping current of 30mA, is
incorporated in the circuit. This may be part of the
existing consumer unit or a separate unit.
For close circuit protection DO NOT use a rewireable
fuse. Instead use a suitably rated Miniature Circuit
Breaker (MCB) or Cartridge Fuse.
Please refer to the Circuit Protection Table.

Circuit Protection Table

Circuit Protection Device
Unit Rating (@ MCB Cartridge Fuse
240V)
8.5kW 40A 45A
9.5kW 40/45A 45A

The current carrying capacity of the cable must be at

least that of the shower Circuit Protection Device.
Please refer to the Cable Current Carrying Capacity Table.

Cable Current Carrying Capacity Table

(for Twin and Earth PVC Insulated Cable)
Current Carrying Capacity
In an insulated In conduit or Clipped direct or
wall trunking buried in a non
insulated wall
6mm² 6mm² 6mm²
32A 38A 46A
10mm² 10mm² 10mm²
43A 52A 63A
Note: Cable selection is dependant on derating factors

On installation of the appliance the impedance

measurement of the Neutral and Earth back to the supply
source is to be less than 1.0 Ohms. This is in line with the
general installation requirements of the UK Network and
will generally present no problem within the UK Network.
In domestic installations you must ensure that the
electrical supply and existing fuse board are adequately
rated.
Do not turn on the electrical supply until the plumbing
has been completed and the shower cover re-fitted.

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Water Requirements

This fitting needs to be installed in accordance with the

following Installation Requirements and Notes (IRN) to
ensure they meet the requirements of the Water Supply
(Water Fittings) Regulations 1999 and the Scottish Bylaws
2004.
The fitting shall be installed so that its outlet discharges
above the spill-over level of any fixed appliance as indicted
on the illustration below.
For backflow protection in premises or installations up to,
and including Fluid Category 3 and 5.
The vertical distance of the outlet above the spill-over level
shall be not less than 20mm or twice the diameter of the
Double pole
inlet pipe to the fitting, which ever is the greater. If the fitting switch
cannot be installed as indicated it shall be installed with
a backflow prevention arrangement suitable for the Fluid
Category.

Shower
If the shower is to be installed in a hard water area, we unit
recommend that an in-line scale inhibitor is fitted which will
prolong the life of the shower. Please refer to your supplier
for advice. Hose 1m minimum
Warning: The shower must not be installed in retainer height from
an area subject to freezing conditions. Do not use shower unit
if you suspect the shower is frozen, this will to floor
damage the shower unit.
The shower must be connected to a mains water supply
only with a minimum working inlet pressure of 0.07MPa
Bath spillover
(0.7bar) at a minimum flow rate of 8 litres per minute. The
level
maximum static inlet pressure must not exceed 1.0MPa
Minimum 20mm
(10bar).
between
If it is intended to operate the shower at pressures above the Shower tray showerhead
maximum stated, a suitable pressure reducing valve (PRV) spillover level and spillover
should be used.
Water regulations stipulate that the showerhead be
‘constrained by a fixed or sliding attachment (hose retainer)
so that it can only discharge water at a point not less than
20mm above the spill over level of the bath or shower tray
or other fixed appliance’.
If a showerhead can sit within a bath, basin or shower tray,
you must fit a double check valve in the supply pipe work
to prevent back siphonage. If the showerhead can sit within
a WC then the air gap should be a type AUK3 not less than
20mm or twice the diameter of the inlet pipe to the fitting,
whichever is the greater.

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Fixing Your Shower to the Wall

Warning: Please check for any hidden pipes and Remove

cables before drilling holes in the wall. cover screws

Remove the 4 cover retaining screws and lift off the cover.
Do not try to remove the control knobs from the cover.
They are an integral part of the cover and must not be
removed.
If you are fitting the unit to a partition wall or a wall of
particularly friable (crumbly) substrate, you will need
appropriate fixings for the wall type.
Select the position for the shower unit over a bath or shower
tray using the installation template provided.
Important: The shower unit must be fitted to a flat,
waterproof surface. Under no circumstances should the
shower unit be attached to a wall and then tiled up to the
edges. The unit must be fixed on top of the wall surface.
Important: Use a spirit level to ensure the template is level.
Mark the 3 fixing points with a suitable pencil through the
paper. Remove the template from the wall and drill the wall
to suit the wall fixings to be used.

Tips:
Wall fixing points
A piece of insulation or masking tape positioned where
holes are to be drilled and before marking out the exact
position for the fixing holes will help stop the drill bit
from wandering, particularly on a tiled surface.
When working near a basin, bath or shower insert plug
or cover waste to prevent losing small parts.
Take care not to drop tools/equipment into basin, bath
or shower during shower installation.

Note: The unit can be hung temporarily on the top screws N L

to help with the positioning of the pipe work etc.
* The bottom screw should only be fitted during final
installation.
Important: Under no circumstances should this shower unit
be recessed (it must be fitted onto the finished wall surface)
or tiled up to or sealed around the unit as this may prevent
air circulating and any condensation escaping.

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Plumbing Connections

Inlet Entry Options

Select the inlet option most suited to your situation.

N L N L N L

Bottom left inlet entry Bottom right inlet entry Top left inlet entry

N L N L N L

Rear left inlet entry - Rear right inlet entry - Rear left inlet entry -
requiring rear access requiring rear access using a 15mm compression
elbow (not supplied), where NO
rear access is available

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 Plumbing Connections
Warning: The outlet of the shower acts as a vent
and must not be blocked, restricted or connected to
any tap/closure device other than the handset
supplied.
Do not solder within 300mm of the shower unit or allow
solder or flux to fall onto the casings.
Important: An additional independent stop valve complying
with the current water regulations must be fitted in the
mains water supply as a means of isolating the supply to the
unit for servicing and/or maintenance work.
It is essential that all pipe work is flushed through to remove
debris and swarf that could otherwise damage the unit.
Once the pipe work has been flushed through, turn off the
water supply at the stop valve.
Connect the mains water supply to the inlet port of the
shower using 15mm copper pipe (BS EN1057) or 15mm Inlet connector elbow (left side, up, down or rear)
plastic pipe (with insert).
Do not use stainless steel pipe work. If using chrome plated
pipe ensure that the first 25mm of plating is carefully
removed to allow push-fit fitting to grip the inlet pipe.

Inlet Entry Options

3
The pipe work can enter the shower unit from 6 different
positions. 4
Bottom left, Bottom right, Top left, Rear left, Rear right or
Rear left - using an elbow (as shown on page 11).

To top or bottom left positions

The shower unit should come supplied with the inlet Outlet connection 5
connection set for a bottom left position. To change it to
a top left position: swivel the inlet connector elbow from
facing downward to facing upward.

To bottom right position

Unfasten the screw (3) securing the inlet connector elbow
clamp (4), remove the tab from the slot and keep until the
inlet pipe is repositioned. Lift the outlet connection (5) up 5
out of the way from its position at the bottom of the unit.
Pull the inlet connector elbow towards you and over to the
right hand side with the inlet entry point facing down. Refit
the clamp tab (4) into the slot on the right, refasten the
screw (3) and replace the outlet connection (5).

To rear entry positions

Swivel the inlet connector elbow to face a rear entry pipe
connection.
If the pipe work entry is from the rear, ensure that there is
space left around the push-fit elbow for future servicing or
alternatively access is possible from the rear. Bring the cold
water pipe to the shower position and connect to the inlet
elbow.

4
3
Inlet connector elbow (right side down or rear)

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 Plumbing Connections

Hole Cover Fitting Back of unit

Top left entry: Depending on your choice of cold-water
entry direction, you may need to remove thin areas of plastic
cover to facilitate pipe work entry down through the top left
of the unit.
Bottom entry: Depending on your choice of cold-water
entry direction, fit ‘hole covers’ to the pipe work slots at the
bottom of the unit.
Note: The grey areas shown are tabs that can be removed to Pipe
allow 6mm cable entry only. cover

Blanking
Water Connection cover
The inlet pipe connection into the elbow is a self-seal push-
fit type. All burrs and rough edges must be removed from
the end of the pipe before connecting.
To release the pipe work from the push-fit type fitting, press
and hold the collet against the elbow and pull the pipe out
of the elbow. Pull collet back
towards elbow
Turn on the water supply and inspect for water leaks at the
shower inlet. Once inspected-turn off the water supply. Collet
Pull pipe
from elbow
Pressure Relief Device (PRD)
A pressure relief device is designed into this shower.
The pressure relief device provides protection should an
excessive build up of pressure occur within the shower
unit. It is advisable to position the shower unit over a bath
or shower tray in the unlikely event the device should
discharge.
Do not use the shower with a damaged or kinked shower
hose or blocked handset. This may trigger the PRD which
will discharge through the vent in the bottom right hand
corner (shown).
In the event of the PRD activating, water will be discharged
from the vent. If this happens, switch off the electricity
and water supplies to the shower and contact Customer
Services.
PRD Vent

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 Electrical Connections
Warning: This appliance and all connecting metal pipe work
must be earthed.

•
Ensure that an earth continuity conductor is securely and permanently connected to all exposed metal
parts of other services and appliances within the room where the shower is installed.

All cables must conform to the relevant tables within the current I.E.E Wiring Regulations (BS 7671). The
electrical supply cable must be either recessed or in a conduit/trunking as detailed in the current I.E.E
Wiring Regulations (BS 7671). Refer to pages 7 and 8.

Electrical Connection Entry Point Options

Select the cable inlet option most suited to your situation.

N L N L N L

Rear bottom left Rear bottom Top left cable entry

cable entry right cable entry

Note: Depending on cable size and entry

point used it may be necessary to strip
back outer cable sheath sufficiently to
allow cables to be directed to the terminal
connection block within the unit.

N L N L

Pipe *Note: When feeding cable

cover through bottom entry
points remove highlighted
Blanking grey tab on pipe/blanking
cover cover if using 6mm cable.
For 10mm cable remove
the pipe/blanking cover
Bottom left * Bottom right * entirely.
cable entry cable entry

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Electrical Connections
Electrical Connection Entry Point
Options - continued
Alternatively, if preferred, it is possible to route the cable
from the rear bottom right or bottom right positions as
shown below by stripping the sheath back further.
Select the cable inlet option most suited to your situation.

N L N L

Rear bottom Bottom right * 


right cable entry cable entry

Note: Depending on cable size and entry point used it may

be necessary to strip back outer cable sheath sufficiently
to allow cables to be directed to the terminal connection
block within the unit.

Pipe *Note: When feeding cable through bottom

cover entry points remove highlighted grey tab
on pipe/blanking cover if using 6mm cable.
Blanking
cover For 10mm cable remove the pipe/blanking
cover entirely.

 Note: We
recommend 
that the blue
(neutral) and
brown (live)
cables are
fed under the
filter housing.
Position the
earth cable
under the Outlet
outlet on top
of the filter Filter housing
housing.

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 Electrical Connections
Switch OFF the electricity supply at the consumer unit.
The power cable entry point is shown on the diagram.
Electrical connection to be made at the terminal block as
follows:
Earth cable to the terminal marked with the Earth symbol
Neutral cable to the terminal marked N
Live cable to the terminal marked L
Important: Terminals must be fully tightened onto the
cables ensuring that no cable insulation is trapped under
the screws.
It must be metal to metal. Loose connections can result in
the cables overheating, ensure all terminal screws are fully
tightened.
The supply cable earth conductor must be sleeved. The
supply cable must be secured by routing through conduit or L
N L

in trunking or by being embedded in the wall in accordance

with current I.E.E Regulations.
Warning: Do not switch on power to the shower
unit until the cover has been fully fitted.

• Set the power control knob (1) at 9 o’clock.

• Rotate the power control spindle (1a) so that the notch is
at 9 o’clock.

• Rotate the temperature control knob (2) fully anti-

clockwise
(full cold).

• Rotate the splined temperature control spindle (2a) fully 1a

anti-clockwise. 1 L N
• Locate cover in position ensuring wiring is not trapped.
Note: slight adjustment of the knobs may be required to
locate cover correctly.

• Secure using the 4 cover fixing screws supplied. 2a

2

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Fitting Your Riser Rail to the Wall
Fitting the Riser Rail
Before proceeding with fitting the rail, identify each of the
items supplied using the illustration on the right.
The Slider should not be removed from the rail during fitting.
The underside of the slider has a button to release the slider
Large hole
and allows the height to be adjusted.
Slide the hose retainer onto the bottom end of the rail.
Position a wall bracket onto each end of the rail, ensuring
the hole through the top of the rail lines up with the hole in a
wall bracket. Slider

Position the rail on the wall, bearing in mind the different

heights of people likely to use the shower and the length of Slider release
the hose when connected to the shower and passed through button
the hose retainer. Mark the wall to indicate the upper fixing
screw position.
Warning: Please check for any hidden pipes and
cables before drilling holes in the wall.
Hose
retainer

Tips:
A piece of insulation or masking tape positioned where
holes are to be drilled and before marking out the exact
position for the fixing holes will help stop the drill bit
from wandering, particularly on a tiled surface.
When working near a basin, bath or shower insert plug
or cover waste to prevent losing small parts.
Take care not to drop tools/equipment into basin, bath
or shower during shower installation.

Drill the wall at the marked fixing position to suit the wall
fixings to be used, loosely fix the rail (with the large hole
on the side shown) and wall bracket. Check that the rail is
hanging vertically using a spirit level.
Slide the lower wall bracket onto the rail and mark its required
position onto the wall.
Note: The lower wall bracket does not fix to the riser tube and
can be positioned along the riser tube so as to cover either an
existing riser hole in the wall or over a tile joint. Washer
Remove the lower bracket from the rail and unscrew the Conical
upper bracket from the wall. Mark and drill the lower wall hose end
bracket fixing position and fix the bracket to the wall. Slide
the rail down through the lower wall bracket and reattach the
upper bracket.
Check that the rail is perfectly vertical and tighten the upper
fixing screw. Insert end caps into the wall brackets at both
ends of the rail.
When fitting the hose, it should pass through the hose
retainer.
Note: The conical hose end and not the handset handle, fits
into the slider. Ensure the washer is fitted between the hose
and the handset handle. The slider moves more freely on the
rail if gripped next to the rail, rather than at the handset.

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 Commissioning - Testing the System
Warning: Before using the shower for the first
time, it should receive a final flush through to
remove any remaining debris that may be in the
pipe work or hose and to ensure the heater unit
contains water before the electrical elements are
switched on.

Remove the showerhead from the hose and if not already

attached, attach the hose to the outlet port and ensure that
the outlet hose mesh filter is fitted. The power control knob
(1) must be switched
to the cold ( - 9’oclock) position ‘blue’ (heating elements
will not be on).
The temperature control knob (2) must be set fully 1
clockwise to minimum flow. (This is to prevent the PRD
activating when water is first turned on).
Turn on the water supply and inspect for water tightness.
Turn on the mains electrical supply to the shower.
2
Wait approximately 30 seconds for the water to flow
correctly. Once the water has flowed for a further 10
seconds, rotate the temperature control knob (2) from the
fully clockwise position to the fully anti-clockwise position.
Repeat this procedure several times until a continuous flow
of water (with no air bubbles) is obtained from the shower
hose.
Once you are satisfied that the system has been flushed
through thoroughly, turn the power control knob (1) to the
STOP ( ) position to stop the flow.
Re-fit the showerhead to the hose, insert hose rubber
washer to seal the joint; please ensure that the hose passes
through the hose retainer. The showerhead is attached
to the riser rail by inserting the conical hose end into the
movable slider.
Your shower is now ready for first use.

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Operating the Shower
Please ensure the commissioning procedure has been
carried out.
If you did not fit this shower yourself and you are about to
use it for the first time, check with the installer to ensure he
or she has run the commissioning procedure as described on
page 18.

To Start the Shower

Turn the power control knob (1) clockwise to required
position.
During periods of high ambient temperatures (e.g. hot
summer days), it may be necessary to select a lower power 1
setting in order to achieve your ideal shower temperature.
When adjusting the temperature, including during first start
up, do not rapidly turn the dial to Max Temp to increase the
temperature. Instead, use small changes and wait for new
temperature to settle before changing again.

To Stop the Shower

Turn the power control knob (1) anti-clockwise to the STOP
( ) position.
It is always advisable to test the water temperature with
your hand before stepping under the shower. Please note
that there is always a delay of a few seconds between you
selecting a temperature setting and the selected water
temperature starting to flow.

Operating the Controls Power Control NO Heater

OFF
Elements ON

NO Heater
Elements ON COLD Water

1 Heater Medium
Element ON Temperature Water

2 Heater
HOT Water
Elements ON

Temperature Control
HOT (reduced flow)

COLD (increased flow)

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 Maintenance
General Cleaning
Before attempting to clean your shower unit you must
switch off the power at the isolating switch. Do not remove
the cover.
Do not use abrasive cleaners or solvents to clean this unit.
The shower unit and accessories should be cleaned with a
soft, clean, damp cloth.
Bristan recommend E-cloth for cleaning all of our bathroom
and Kitchen products. Using just water, E-cloth gives smear
free, deep clean by breaking up and holding dirt, which
normal cloths leave behind. Order through your Bristan Filter
stockist (Order code: Ecloth).

Cleaning the Showerhead

Your Bristan showerhead has a rub-clean pad for easy
cleaning. Simply rub your fingers across the rubber spray
jets regularly and before you turn the shower on to remove
any scale or debris.
The hardness of the water in your area will determine how
often
you should clean your showerhead. Build up of scale in
particularly hard water areas combined with constant use
means you may need to clean your showerhead once a
week. To ensure continued performance of your electric
shower the showerhead needs to be regularly descaled.

Cleaning the Filter

Periodically remove the inlet filter and rinse under clean
running water.
First isolate the electrical and water supply to the unit.
To remove: Turn anti-clockwise using a large flatblade
screwdriver.
Note: A small amount of water will be discharged when the
filter is removed - this is normal.
To clean: Wash under clean running water.
Refit the filter and gently tighten.

Cleaning the Outlet Hose Mesh Filter

Periodically remove the outlet hose from the shower and
clean by rinsing the mesh filter under cold running water.
Refit the mesh filter and re-connect the outlet hose.

20 Need help? Give us a call on 0330 026 6273 and speak to one of our trained advisors.
 Troubleshooting

Symptom Likely Cause(s) Action/Remedy

Water isolating valve in off position. Turn on.
Filter blocked. Turn off water supply, remove filter
and clean.
No water flow.
Outlet hose mesh filter blocked. Remove the outlet hose from the shower, remove mesh
filter and clean.
Power supply not on. Turn on.
Insufficient water flowing Clean the handset.
through the shower.
Water temperature too Increase the flow by adjusting the temperature control
hot. knob to cooler setting.
Reduce the power setting.

Shower runs hot and cold Water pressure is at minimum Check running pressure (minimum of 0.7bar).
during use. requirement.
Wait until pressure increases.
Shower temperature is set too high Turn shower temperature control anti-clockwise to
Shower temperature
causing the thermal cut out to turn off reduce the water temperature.
cycles between hot and
the heating elements to reduce the
cold.
water temperature.
Water from pressure Obstruction in hose or handset. Call Customer Services.
relief outlet-PRD
activated.

Need help? Give us a call on 0330 026 6273 and speak to one of our trained advisors. 21
Guarantee

Guarantee Service Policy

Thank you for purchasing a Bristan product. This Replacement Parts Policy
product has been designed and tested, in the UK, to
the highest standards. Important:
Guarantee: 2 Year parts. In the event of product or component malfunction,
1 Year labour (subject to registration). DO NOT tamper with or remove the product from
This guarantee applies to products purchased within site. Telephone the Customer Services Department
the United Kingdom or Republic of Ireland, but does and be prepared with the date of purchase, model
not apply to products used commercially. number and a clear description of the complaint.
This is provided that:
Our service staff are fully qualified to advise
1. The guarantee registration card is completed and on correct installation procedures and will be
returned within ten days complete with a copy of able to diagnose whether the fault will require a
proof of purchase. Proof of purchase is required for replacement part or a visit from a Bristan engineer.
any servicing requirements.
If required, a service call will be booked and either
2. The product is installed and operated in yourself or an appointed representative (who
accordance with our instructions, the I.E.E Wiring should be a person of 18 years or over) must be
Regulations, and Building Regulations (Part P), and present during the visit.
has not been misused or damaged.
All site visits to product within the guarantee period
This in no way affects your statutory rights as a will be carried out free of any parts or labour
consumer. charges provided the conditions of the guarantee
have been adhered to (the second year guarantee
The information on the Guarantee card helps Bristan
is parts only).
to process any claims and contact you about
your product and its maintenance if required. The All site visits to product out of guarantee will be
registration of your personal details is purely for subject to charges for parts and labour. Charges will
Bristan use and the remaining information helps us also be levied on cancelled appointments, unless
to make products for the future. advised to Bristan at least 24 hours in advance of
the agreed date and time.
Should a complaint arise, products are guaranteed
against faulty workmanship and materials for a Should a product be discontinued, spare parts
period of 12 months from the date of purchase, stocks will be maintained, but in the event of a part
when in domestic use (second year guarantee is becoming unavailable Bristan reserve the right to
parts only). For your guarantee to be valid, your supply a substitute of equal quality.
shower must be installed by a competent person, in
Please visit: www.bristan.com/search and search for
accordance with the instruction manual.
your product code in order to find spare parts for
Bristan will repair or replace (at our option), free of this product.
charge, any faulty components during the guarantee
Opening times: Please refer to the Bristan website.
period, provided it has been maintained and
operated in accordance with our instructions, and Customer Service:
has not been misused or damaged. Tel: 0330 026 6273
Modification or repair of this product by person(s) E-mail: [email protected]
not authorised by Bristan will invalidate this
guarantee.
This guarantee does not affect your statutory rights.

22 Need help? Give us a call on 0330 026 6273 and speak to one of our trained advisors.
 Spare Parts
Please visit: www.bristan.com/search, and search for your product code in order to find
spare parts for this product.

19
06
15

05

03
16 04 02
18
N L 03

01
10
11 09
08
14
13 07
12

17

No. Part No. Description Parts List Quantity

01 131-100-S-85 Stabiliser Valve Ass. 8.5 kW Stabiliser Valve x1, inc. O-rings x3 1
01 131-100-S-95 Stabiliser Valve Ass. 9.5 kW Stabiliser Valve x1, inc. O-rings x3 1
02 131-200-S On/Off Pressure Switch Ass. Power Switch x1, inc. O-ring x1 1
03 131-208 Power Microswitch Power Microswitch x1 2
04 131-209B Auxiliary Microswitch Auxiliary Microswitch x1 1
05 131-300-85 Heat Exchange Unit Ass. 8.5 kW Heat Exchange Unit 8.5 kW x1, Metal Clip x1, inc. O-rings x2 1
05 131-300-95 Heat Exchange Unit Ass. 9.5 kW Heat Exchange Unit 9.5 kW x1, Metal Clip x1, inc. O-rings x2 1
06 131-307-S Thermal Cut Out Ass. Thermal Cut Out x1, inc. Screws x2 1
07 131-315-S Outlet Pipe Ass. Outlet Pipe x1, Metal Clip x1, inc. O-ring x1 1
08 131-309-S Pressure Relief Diaphragm Housing Pressure Relief Diaphragm Housing x1, inc. Screws x2 1
Ass.
09 131-308 Pressure Relief Diaphragm Pressure Relief Diaphragm x1 1
10 131-400-S Water Inlet Elbow Ass. Inlet Elbow x1, Swivel Inlet Pipe x1, Filter x1, inc. O-rings x3 1
11 131-406-S Inlet Elbow Ass. Inlet Elbow x1, inc. O-ring x1 1
12 131-404-S Filter Ass. Filter x1, inc. O-ring x1 1
13 131-402-S Swivel Inlet Pipe Ass. Swivel Inlet Pipe x1, inc. O-ring x1 1
14 131-401 Inlet Pipe Clamp Inlet Pipe Clamp x1 2
15 131-183-CHEER Cheer Front Cover Front Cover x1 1
16 131-500-S-W Control Dial Ass. Control Dial x1, Dial Drive x1, inc. O-ring x1, Screw x1 2
17 131-600-S-W Fixing Kit Ass. - WHITE Full Shield x2, Half Shield x1, Wall Screw x3, Wall plug x3, Cover Screw x4 1
18 131-607 Wire Terminal Block Mains Terminal Block x1 1
19 131-501 Front Cover Seal Front Cover Seal x1 1

Need help? Give us a call on 0330 026 6273 and speak to one of our trained advisors. 23
Spare Parts

1 2 3 4

5 6 7 8

9 10 11 12

13 14 15 16

17 18 19

24 Need help? Give us a call on 0330 026 6273 and speak to one of our trained advisors.
 Spare Parts

01/03

02

03

04 06

07

05

02

01/03

No. Part No. Description Parts List Quantity

01 1408A0A Riser Rail End Cap Riser Rail End Cap x1 2

02 1406A0AW Wall Bracket Ass. Wall Brackets x2, Wall Bracket End Caps x2, Screws x2, Wall Plugs x2 1
03 207042 Riser Rail Ass. Riser Rail x1, Riser Rail End Caps x2 1
04 1625A0AW Slider/Handset Holder Slider/Handset Holder x1 1
05 11044A0AW Hose Retainer Hose Retainer x1 1
06 61000027 Handset Handset x1 1
07 63000008 Hose Ass. Hose x1, Rubber Washers x2 1

Need help? Give us a call on 0330 026 6273 and speak to one of our trained advisors. 25
Notes

Please use this space to add any notes you or your installer may have regarding the plumbing system /
installation of this product.

26 Need help? Give us a call on 0330 026 6273 and speak to one of our trained advisors.
Notes

Please use this space to add any notes you or your installer may have regarding the plumbing system /
installation of this product.

Need help? Give us a call on 0330 026 6273 and speak to one of our trained advisors. 27
 Issue: FI ES Cheer - F

Part Number: 131-722-1

Bristan Group Ltd.

UK: Bristan Group, B78 1SG.

EU: Masco Europe S.à.r.l.
14 Rue Strachen
6933 Mensdorf
Luxembourg

Customer Service: +44330 026 6273

Web: www.bristan.com
Email: [email protected]

A Masco Company

At Bristan, we want to make things as easy as possible for our customers. That’s why we offer solid guarantees on
all our products, effective from the date of purchase, to give you peace of mind.
To start your free guarantee simply scan the QR code and register your product.
Alternatively visit www.bristan.com/register.

For any other queries, please call our Customer Service on 0330 026 6273 where our expert team of advisors
will beable to offer you any help and advice
For full guarantee terms and conditions visit www.bristan.com/guarantees.