HR Notes

Chapter no # 08
Technology-Based Training Methods
Introduction
 Utilizes digital tools to enhance learning and improve performance.

 Examples: Nissan uses technology for efficient employee training.
Benefits of Technology in Training
1. Learn anytime, anywhere.

2. Engaging multimedia content.
3. Cost-effective and efficient.
4. Promotes teamwork.
5. Data-driven insights for improvement.
Types of Technology-Based Training
1. Computer-Based Training (CBT)

o Self-paced learning with digital tutorials and quizzes.
2. Online Training (E-learning)
o Access training materials and interact with instructors online.
3. Web-Based Training (WBT)
o Training through websites, including tutorials and certification programs.
Developing Effective Online Learning
 Conduct a needs assessment.

 Provide regular feedback and support.
 Use small, meaningful modules.
Social Media in Training
 Platforms like Facebook and Twitter for sharing content.

 Blogs for updates and discussions.
 Wikis for collaborative content creation.
Blended Learning and Flipped Classroom
 Combines online and face-to-face methods.

 Students learn content online first, then apply knowledge in class.
Simulations and Games
 Interactive and realistic training environments.

 Example: Mayo Clinic uses medical simulations.
Adaptive Learning
 Personalized learning pace and content.

 Instant feedback and improved outcomes.
Distance Learning
 Flexible and accessible.

 Requires self-discipline and reliable internet.
Technologies for Training Support
 Expert systems and EPSS for on-demand guidance.

 Learning Management Systems (LMS) for centralized training.
Implementing New Training Technologies
 Secure leadership support.

 Integrate with existing systems.
 Continuously evaluate and optimize.
Chapter no # 06
Training Evaluation
Formative Evaluation
 Conducted during program design.

 Ensures training is organized and effective.
 Provides feedback for improvements.
Summative Evaluation
 Conducted after training.

 Measures if training achieved desired outcomes.
 Assesses business impact.
Importance of Evaluation
1. Identify strengths and weaknesses.

2. Check if learning objectives are met.
3. Evaluate learning environment quality.
4. Assess the transfer of training.
5. Determine which trainees benefited most.
6. Gather testimonials for marketing.
7. Analyze financial benefits and costs.
8. Compare training to other HR investments.
Training Outcomes
1. Reactions: Trainee satisfaction with training (measured by questionnaires).

2. Learning & Cognitive: Knowledge acquisition (measured by tests).
3. Behavior & Skill-Based: Skill proficiency and transfer (measured by observations and ratings).
4. Affective: Attitudes and motivation (measured by surveys).
5. Results: Business impact (e.g., cost reduction, increased sales).
6. Return on Investment (ROI): Compare benefits to costs.
Evaluating Training Outcomes
 Ensure relevance, reliability, discrimination, and practicality.

 Avoid criterion contamination (irrelevant outcomes) and deficiency (missing important info).
Evaluation Methods
1. Post-test Only: Collect outcomes after training.

2. Pre-test/Post-test: Compare outcomes before and after training.
3. Pre-test/Post-test with Comparison Group: Use control group for comparison.
When Evaluation May Not Be Necessary
 Lack of time or expertise.

 Low expected return on investment.
When Evaluation is a Must
 To improve ongoing training.

 Significant number of trainees involved.
 High training costs.
 Expertise available for evaluation.
Cost-Benefit Analysis
 Quantify training benefits versus costs.

 Include development, materials, equipment, facilities, travel, trainer salaries, and productivity loss.
Calculating ROI
1. Identify annual change in outcomes.

2. Place a monetary value on outcomes.
3. Determine annual change in value.
4. Calculate training costs.
5. Calculate net benefit.
6. Divide net benefits by costs.
Utility Analysis
 Assess dollar value of training based on performance differences, number of trainees, impact duration, and
performance variability.

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Chapter no # 08

Technology-Based Training Methods

 Utilizes digital tools to enhance learning and improve performance.

Benefits of Technology in Training

1. Learn anytime, anywhere.

Types of Technology-Based Training

1. Computer-Based Training (CBT)

Developing Effective Online Learning

 Conduct a needs assessment.

Social Media in Training

 Platforms like Facebook and Twitter for sharing content.

Blended Learning and Flipped Classroom

 Combines online and face-to-face methods.

Simulations and Games

 Interactive and realistic training environments.

 Personalized learning pace and content.

 Flexible and accessible.

Technologies for Training Support

 Expert systems and EPSS for on-demand guidance.

Implementing New Training Technologies

 Secure leadership support.

 Conducted during program design.

 Conducted after training.

1. Identify strengths and weaknesses.

1. Reactions: Trainee satisfaction with training (measured by questionnaires).

Evaluating Training Outcomes

 Ensure relevance, reliability, discrimination, and practicality.

1. Post-test Only: Collect outcomes after training.

When Evaluation May Not Be Necessary

 Lack of time or expertise.

When Evaluation is a Must

 To improve ongoing training.

 Quantify training benefits versus costs.

1. Identify annual change in outcomes.

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