Email Writing

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EMAIL WRITING

Email writing involves composing, sending, storing and receiving messages over an
electronic communication system. An email stands for an electronic mail. Email writing
is preferred over other forms of communication as it is cheaper and faster.

Features of an email
1. The Subject (Title): Adding a subject to your email is vital.
2. The Greeting: The different email greetings in English depend on whether you are
addressing an individual you know, a person you don't know, or a collective (an
organization, team, or anonymous email address, for example). If you know a
person's full name, you should use it. So, instead of "Dear Mrs. Roberts", you
would write: ‘‘Dear Sarah Roberts,’’

Some schools of thought suggest using "Dear Sir" or "Dear Madam" if you don't
know the person you're writing to. However, it is viewed as inappropriate. This is
outdated and unnecessary. If you cannot find a person's full name (make enquiry
about the person’s identity online), find another way to address them.

If you're addressing a group, find a way of engaging them suitably, such as:
Dear Team,
Dear Marketing Directorate,
Dear Complaints Team,

3. Email body: The body of an email is where you explain what the message is all
about. There are no hard and fast rules because each email is slightly different.
Still, there is a natural flow for information in a formal English email: Introduce
yourself – a name, job title, and organization are much essential, explain why you
are emailing – describe why are you contacting someone, say what you want – if
you want something in return (a response, document, image, etc.), then ask for
it. Next steps – describe what happens now, providing a timeframe. If you are
expecting a reply, be clear when you expect one. Never leave your reader
confused.

4. Closing Line: The type of closing depends on whether you're writing a formal or
an informal email. ‘‘Yours sincerely,’’ if informal while ‘‘Yours faithfully,’’ if
formal.
5. Email Signature.

Email sample

Subject line: Thank you for the interview

Dear Jonah Hyman,

Thank you for taking the time to interview me earlier this week. I have
attached some additional information that you requested during our meeting.

I am more than happy to answer any questions you may have or provide
additional information required. I look forward to learning about the progress of
my application and the next steps in the process.

Yours faithfully,
(Signature)
Monica Goldberg.

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