Servetel Cloud Telephony Deck
Servetel Cloud Telephony Deck
Servetel Cloud Telephony Deck
since 2018. In only five years, the customers 2018 team size
company has achieved a clientele of
10,000+ startups, SMEs, and
enterprises. With operations across
The RTDS group
India, the UK, and now USA, we are
truly in-tune with the requirements of Servetel is a brand under Real Time Data Services (RTDS), which has
large businesses such as yours. In been providing cloud-hosting solutions for the past many years via
other words, if you have global established brands such as Ace Cloud Hosting and The Real PBX.
expansion in mind, we are the
communication partner you need.
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A Journey of Servetel
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Servetel’s Cloud Solutions
Automated
IVR
dialers
number number
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Number Masking 02 Missed call
Solution services
Businesses can protect both their Collect valuable feedback from
privacy and their customers’ privacy customers via missed calls with this
by displaying a masked number when unique solution. Get lead details and
making outbound calls call back potential customers.
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Interactive voice response (IVR)
customers.
Access recordings for every IVR call and then use this data to
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Virtual Numbers
A cloud-based number built for your sales and support
operations. Choose from a variety of premium virtual
numbers such as toll-free, vanity, and local numbers.
Access 75+ calling features via an intuitive feature and
gather detailed analytics. You can:
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Number Masking Solution
support insights.
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Number masking: how it works
the server)
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Automated Dialers
Servetel’s automated dialers help your business simplify outbound calling, improve agent efficiency, and manage leads
better. Simply upload the contact list to the cloud solution and let the dialer ring those numbers automatically, once you hit
‘dial. The dialer then filters through junk calls and only connects the call to an agent once a genuine connection is formed.
Choose what works best for you from two specialised dialers:
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Bringing people closer with Servetel
Problem Solution
Specific DID to Agents Allocating specific DID to agents
Quick Response Quick Call Patching
Click2Call option for Premium customer Providing Click2Call option on Application
Personal number of bride and groom Number masking can be used
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Why Servetel is the right partner for your business
Intuitive portal 25+ integrations 75+ calling features
Refined constantly as per user With built-in support for top CRMs With more functionality than any of
feedback, Servetel’s agent portal is like Zoho, Zendesk, and Salesforce, our competitors, address all your
everything your agents and lead management has never been use cases no matter what industry
managers need. easier. you are in.
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Servetel’s simple-yet-intuitive online portal
68 6 328
₹ 1,265 11-Mar-2023
Google workplace
Hubspot Salesforce
Servetel supports
Zendesk Bitrix24
SugarCRM
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Security compliances
ISO 27001:2013
We have been modifying our guidelines and Servetel complies with all the legal and All our systems use powerful firewalls to secure
policies as per ISO 27001:2013, which are the regulatory requirements for geographical the control access of data between a trusted and
most credible independent international security operations stated by the ISO. To comply with the less trusted network. This safeguards against any
standards. The ISO specifies regulations for data protection laws mandated by sectors such internal or external threat to the organisation.
establishing, implementing, maintaining and as BFSI, we ensure that all our data in transit and
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Data security across teams Authorised control access End-to-end encryption
Increase security awareness, we conduct regular To prevent unauthorised access, Servetel In order to protect the data in transit, we follow
and mandatory security training sessions for supports two-factor authentication. Apart from a end-to-end data encryption of the network
both new recruits and existing employees. These username and password, users require phone traffic using TLS 1.2. It is crucial for any company
sessions cover the best security practices like number and email verification for access. in the information technology industry to store
maintaining good password habits, information and process data with multiple layers of
on latest compliances, regulations, data security, encryption based on their classification to ensure
physical security and much more. a smooth end-user experience.
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Our prestigious clientele
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Accredited and endorsed
by industry leaders
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Thank you
Get in touch with us