VarunSharma May2024

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Varun Sharma

Mobile:+91-7901998113
Email:[email protected]

Summary of Experience

 Possessing over two years of professional experience in the role of Consultant in Finance Domain.

 Over 6 years of experience in Team management.

 Leading team of 14 head count, managing all the team related concerns, people issues and assuring consistent
production.

 Responsible to publish weekly monthly quarterly and yearly reports with the progress and improvement of
individuals and team.

 Identifying gaps and improvement areas for continuous improvement.

 Developed monthly, end-of-quarter and other statistical reports.

 Proficient in Team Management and Documentation.

 Payroll Domain knowledge.

 Demonstrating exceptional proficiency in communication and organizational competencies, adept at


multitasking, prioritization, and adhering to deadlines.

 Received the prestigious Insta Award in 2023 for scaling up my knowledge in the Corrective Action Plan (CAP)
Remediation process and for displaying excellent skills in stakeholder management while interacting with
client partners.

 Exhibiting a track record of success in requirement gathering processes.

 Garnering substantial exposure within the Finance Domain.

 Displaying autonomous work capabilities, characterized by self-initiation and minimal guidance dependency.

 Managed a Team of 14 Members as the Team Lead. Responsibilities involved Assigning tasks and Co-ordinate
until completion.

 Worked as a Liaison between Management and the Team making sure all issues were addressed in time.

 Proficiently skilled in utilizing JIRA and Excel for operational tasks and project management.
Skillset

 Operational Risk Analysis.


 Risk Remediation.
 Business Analysis.
 Corrective Action Plan Remediation.
 JIRA, Cornerstone.
 Strong analytical, problem-solving skills and Stakeholder Management.
 Strong project management and relationship-building skills.

Professional Synopsis

 Experience of around 2+ years as a Consultant with Infosys Ltd, Mohali.


 Diversified Experience of around 5+ years as a Mainframes Support/Developer with Infosys Ltd, Hyderabad.

Professional Experience

 Designation : Consultant
 Current Company : Infosys Ltd, Mohali

Educational Qualification

 B.E (Information Technology) –6.84 CGPA from Chitkara University (2011 – 15).
 XII – 68.2% from GMSSS Sector 16 Chandigarh (2010).
 X – 85.4% from SSDPS Sector 16 Panchkula (2008).

Additional Skills

Skills: Microsoft Office / Excel / PowerPoint / MS Word

Interpersonal Skills: Able to communicate effectively at all levels, exceptional team player, quick learner, ability to
work under pressure, also capable of leading others when required.

Personal Attributes: Attention to detail, pro-active learner, adaptable to various work situations.

Work Experience

Project: Global Servicing Group Technology (GSGT)

 Client : American Express


 Duration : March 2022 to till-date
 Team Size : 8
Responsibilities:

 Engage CAP owners and stakeholders, setup Kick Off meeting and align on remediation meetings.
 Facilitate meetings, disseminate minutes, assign action items and track accordingly.
 Engage Impacted Teams for Impacted population.
 Responsible for drafting the final version of Requirements document and obtaining approval.
 Responsible for working with Remediation Assurance team on all validation approvals.
 Create and manage the remediation project pan in collaboration with the APO, Compliance and support
teams.
 Monitor activities for red flags and issues.
 Bring red flags to Action Plan Owner (APOs) awareness.
 Elevate any issue and status change.
 Update the project status report weekly.
 Accountable for ensuring tasks meet the remediation milestone.

Infosys Techno-functional Training for promotion to Associate Consultant. December 2021 to February 2021

 Cleared Bridge to Associate Consultant program entrance exam for moving into Consultant role.
 Completed Bridge Program scheduled trainings.
 Cleared Infosys Internal Consultant Exam in Finance Domain.

Project: Kroger – Payroll Applications Development Implementation

 Client : The Kroger Co.


 Duration : November 2015 to December 2021
 Team Size : 14

Responsibilities:

 Providing 24 * 7 technical support for Mainframes application maintenance.


 Working as a Team Lead managing all the Tickets received from client on VMWare and assigning it to the
support team.
 Managing all the team related concerns, people issues and assuring consistent production.
 Responsible to publish weekly monthly quarterly and yearly reports with the progress and improvement
of individuals and team.
 Developed monthly, end-of-quarter and other statistical reports.
 Worked as a Liaison between Management and the Team making sure all issues were addressed in time.
 Serving as a Bridge between the Users and the Support Team.
 Fix any bug in the existing code if there are any.
 Fix or develop minor changes to resolve any defect or changes post implementation.
 Monitor Batch jobs regularly.
 Route or resolve tickets as and when then come in by analyzing the problem.
 Communicated with clients to identify and resolve problems.
 Conducted research and documented findings and recommendations.
 Provided applications development and support.
 Coordinate and involve in structured peer reviews and walkthroughs.
 Present application and technical support as necessary at right time.

Declaration

I do solemnly affirm that the information provided by me above is correct to the best of my knowledge. Thank you
for giving in your time in reviewing my resume.

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