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    Product Manager Role Description

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    John Ryan Dunn
    The Product Manager is responsible for the overall management of an assigned service. Their responsibilities include: managing the service as a business with attention to expenditures and revenues; ensuring service offerings are clearly defined; identifying opportunities to reduce costs and manage funding; owning the chargeback model and working with finance; managing key vendor relationships; and maintaining a 1-3 year roadmap for the service. They also manage the development lifecycle by meeting customer requirements, managing new development with infrastructure teams, and defining business plans. Additionally, they coach and motivate employees, promote collaboration, and manage and inspire their engineering team.

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    Product Manager Role Description

    Uploaded by

    John Ryan Dunn
    65 views2 pages
    The Product Manager is responsible for the overall management of an assigned service. Their responsibilities include: managing the service as a business with attention to expenditures and revenues; ensuring service offerings are clearly defined; identifying opportunities to reduce costs and manage funding; owning the chargeback model and working with finance; managing key vendor relationships; and maintaining a 1-3 year roadmap for the service. They also manage the development lifecycle by meeting customer requirements, managing new development with infrastructure teams, and defining business plans. Additionally, they coach and motivate employees, promote collaboration, and manage and inspire their engineering team.

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    Product managers

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    The Product Manager is responsible for the overall management of an assigned service. Their responsibilities include: managing the service as a business with attention to expenditures and revenues; ensuring service offerings are clearly defined; identifying opportunities to reduce costs and manage funding; owning the chargeback model and working with finance; managing key vendor relationships; and maintaining a 1-3 year roadmap for the service. They also manage the development lifecycle by meeting customer requirements, managing new development with infrastructure teams, and defining business plans. Additionally, they coach and motivate employees, promote collaboration, and manage and inspire their engineering team.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    65 views2 pages

    Product Manager Role Description

    Uploaded by

    John Ryan Dunn
    The Product Manager is responsible for the overall management of an assigned service. Their responsibilities include: managing the service as a business with attention to expenditures and revenues; ensuring service offerings are clearly defined; identifying opportunities to reduce costs and manage funding; owning the chargeback model and working with finance; managing key vendor relationships; and maintaining a 1-3 year roadmap for the service. They also manage the development lifecycle by meeting customer requirements, managing new development with infrastructure teams, and defining business plans. Additionally, they coach and motivate employees, promote collaboration, and manage and inspire their engineering team.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    of 2

    Product Manager Role

    Each Service has a Product Manager who is responsible for the overall management of that service.
    Responsibilities:
    Business Management:
    Manage the service as a business with close attention to expenditures and revenues.
    Ensure service offerings are clearly defined in the ITD Service atalog !what is
    included"excluded# levels of service etc.$ and documentation is maintained appropriately.
    %usiness Planning# Identify and manage all costs !staff# maintenance costs# hardware#
    overtime etc.$ associated with engineering# implementing and supporting services !certain
    services may be delegated to &perations$
    Identify opportunities to reduce financial expenditures whilst meeting customers needs
    Identify and manage funding mechanisms !chargebac'# capital# appropriation# revenue
    account$ for each service
    &wn the chargebac' model for each service and wor' collaboratively with The (inancial
    )roup !T()$ and Service *ccount Managers !S*Ms$ to maintain each model as
    appropriate
    Manage +ey ,endor -elationships and routinely review vendor service delivery
    performance
    -oadmaps# maintain . to / year service strategy for each service managed
    Services Development Lifecycle Management:
    0ith Service *ccount Managers !S*Ms$ meet with customers to understand ongoing
    re1uirements !functionality# cost# availability# reliability# performance$ and to develop
    tactical and strategic plans which incorporate those re1uirements into the services
    development lifecycle
    0ith Infrastructure Planning )roup !IP)$# Security &ffice !S&$# and Policy 2 *rchitecture
    )roup involvement# manage the development and engineering of new or existing services.
    Ensure infrastructure standards are adhered to or improved upon.
    In collaboration with The (inancial )roup !T()$ and S*Ms define clear business plans that
    identify future expenditures# revenues and funding model for each service
    Manage the service engineering and implementation efforts either through allocation of
    wor' or through sponsorship of Program Management &ffice !PM&$ efforts
    Ensure all services are migrated effectively to 3production4 status. 0or' with Service
    Management &ffice !SM&$ &perations to transition service execution and support
    responsibilities.
    0or' with S*Ms and SM& &perations to review Service 5evel Management targets on an
    ongoing basis and to recommend improvements to services
    0or' with third party ,endors to assess 60"S0 licensing opportunities
    Service Product Organizational Management:
    7nderstand ustomer -e1uirements and %usiness 8eeds
    Translate %usiness 8eeds into Teams and Individual Expectations
    5ead Product teams in managing transition and removing roadbloc's
    reate Positive Environment for )rowth and ontribution
    Provide Effective oaching# Ensure Development Plan in EP-S *ddresses Employee 8eeds
    )ive Timely# 6onest# 6elpful (eedbac'
    Ensure Mentorship# *dvocacy# *ssign Technical -esources
    oach and motivate Employees on areer
    &n %oard 8ew Employee"Transferee
    Promote Interaction with &ther ITD &rgani9ations
    Promote Interaction with ustomer &rgani9ations
    Promote the values of being open# collaborative# responsive and proactive
    Manage and inspire engineering team to deliver great service and performance

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