MC 10210485 9999
MC 10210485 9999
MC 10210485 9999
03.2022
Contents
Item Subject Model Affected
224.1 Triumph Diagnostic Tool - New Tiger 1200 GT, Tiger 1200 GT Pro, Tiger 1200 GT Explorer,
Diagnostic Functionality Tiger 1200 Rally Pro, Tiger 1200 Rally Explorer
224.2 Electronic Systems Commissioning and Tiger 1200 GT, Tiger 1200 GT Pro, Tiger 1200 GT Explorer,
Motorcycle Unlocking Tiger 1200 Rally Pro, Tiger 1200 Rally Explorer
224.3 TSAS Calibration - Rear Suspension Unit Tiger 1200 GT, Tiger 1200 GT Pro, Tiger 1200 GT Explorer,
Preload Motor Calibration Tiger 1200 Rally Pro, Tiger 1200 Rally Explorer
224.4 TSAS Calibration - Front and Rear Tiger 1200 GT, Tiger 1200 GT Pro, Tiger 1200 GT Explorer,
Stroke Sensor Calibration Tiger 1200 Rally Pro, Tiger 1200 Rally Explorer
224.5 ABS Download Tiger 1200 GT, Tiger 1200 GT Pro, Tiger 1200 GT Explorer,
Tiger 1200 Rally Pro, Tiger 1200 Rally Explorer
224.6 Updated Unlock ECM Functionality Tiger 1200 GT, Tiger 1200 GT Pro, Tiger 1200 GT Explorer,
Tiger 1200 Rally Pro, Tiger 1200 Rally Explorer
2. The Home screen displays the following main menu items on the left hand side:
• Home
• Autoscan
• Diagnostics
• Download
• Reports
• Options
• Exit
9. Clicking on the Exit button will close the Triumph Diagnostic Tool.
2. Clicking on the Start button will begin the chosen function test. If faults are present after the test,
DTCs may be logged in the Suspension ECM.
3. The Function Tests available are:
• Rear Stroke Sensor Calibration
• Front Stroke Sensor Calibration
• Calibrate Rear Preload Motor
4. To return to the Home screen, click the Main Menu icon at the top right hand side of the screen.
3. The Build Data screen may display the following information where applicable:
• ECM Type
• Vehicle Identification Number (VIN)
• Triumph Base Part Number
• Serial Number
• Application Software Part Number
• Application Software Issue Level
• Boot Software Part Number
• Boot Software Issue Level
• Last Programming Date
• Tester Serial Number
• Calibration ID1
• Calibration ID2
4. From this screen it is possible to access the following additional screens by clicking the icons located
along the top:
• Read DTCs
• Live Data
6. Click the Erase DTCs button at the bottom of the screen to delete All stored DTCs from the Headlight
ECM's memory. Once all of the DTCs are erased the diagnostic tool will automatically check again for
faults which might still be present on the motorcycle. Recurring DTCs will be displayed after a few
seconds, and will not be erased until the fault has been repaired.
8. When using this function it is possible to check the status of the following. The data displayed is
dependent on model.
• Ignition Status
• Headlight Power Save Active
• Headlight Mode
• Headlight Operation State
9. To return to the Home screen, click the Main Menu icon at the top right hand side of the screen.
3. The Build Data screen may display the following information where applicable:
• ECM Type
• Vehicle Identification Number (VIN)
• Triumph Base Part Number
• Serial Number
• Application Software Part Number
• Application Software Issue Level
• Boot Software Part Number
• Boot Software Issue Level
• Last Programming Date
• Tester Serial Number
4. From this screen it is possible to access the following additional screens by clicking on the icons
located along the top:
• Read DTCs
• Function Test
6. Click the Erase DTCs button at the bottom of the screen to delete All stored DTCs from the Blind Spot
Radar ECM's memory. Once all of the DTCs are erased the diagnostic tool will automatically check again
for faults which might still be present on the motorcycle. Recurring DTCs will be displayed after a few
seconds, and will not be erased until the fault has been repaired.
Warning
Make sure the motorcycle is stabilised and adequately supported.
A correctly supported motorcycle will help prevent it from falling.
An unstable motorcycle may fall, causing injury to the operator or damage to the motorcycle.
Warning
Always use Automatic Model Selection when downloading calibrations.
Manual model selection must only be used when attempting to restart an interrupted or failed download,
or if an incorrect model is detected by Automatic Model Selection.
Always ensure that the correct model is detected or selected before selecting a calibration for download
and never attempt to download calibrations listed for an incorrect model.
Downloading calibrations for an incorrect model will cause a dangerous riding condition which may lead to
loss of motorcycle control and an accident.
Caution
Do not interrupt or cancel calibration downloads before they have completed.
If a calibration download is cancelled or interrupted before it has completed, the Electronic Control Module
(ECM) will not operate in the normal way. This is because the operating system has been erased from ECM
memory and has not yet been fully replaced. Under these circumstances, it will not be possible to use
Automatic Model Detection when restarting the calibration download.
Turn the motorcycle ignition off for at least 60 seconds to allow the electronic systems to power down,
then restart the calibration download using Manual Model Selection.
If a calibration download fails to restart, it may be necessary to follow a specific recovery process.
Note:
• The current password for all downloads can be found at www.triumphonline.net.
• It is normal for DTCs to be stored after a download has completed. This is due to the download process
interrupting CAN communications between the ECMs.
• After a download has completed, you will be prompted to check all ECMs for stored DTCs and erase
them as necessary. This must be completed after all downloads are finished.
Preparation
Download and install the latest version of the Triumph Diagnostic Tool to your computer as described in the
Triumph Diagnostic Tool Installation Guide. Triumph Diagnostic Tool version 2022-02 or later is required to
complete this procedure.
Note:
• It can take up to 1.75 hours to complete the actions required to commission the above motorcycles.
• Please take the following precautions to avoid accidental disruption of the calibration downloads
performed during this process.
1. If using a laptop computer to run the diagnostic software, make sure the laptop battery is fully
charged. Connect a charger to avoid draining the laptop battery.
2. Disable any sleep and screen saver settings. The PC/laptop must remain turned on and awake for the
duration of the process.
3. Make sure all other PC/laptop applications (including Internet browsers) are closed down.
4. Make sure the motorcycle battery is fully charged (battery voltage of at least 12.8 Volts). A Triumph
recommended battery charger specifically designed for lithium batteries should be used to maintain
the battery charge during this process.
5. During calibration download, DO NOT do the following unless instructed to do so by the diagnostic tool:
• Turn the ignition OFF.
• Switch the engine stop switch to a different position.
• Disconnect the diagnostic interface.
Caution
Only charge the battery using a Triumph recommended battery charger specifically designed for lithium
batteries.
Always refer to the instructions supplied with the battery charger.
Do not use a lead-acid battery charger, as this may seriously damage or destroy the battery.
Do not use a battery charger that has an automatic ‘de-sulphation’ or ‘conditioning’ mode as this will
seriously damage or destroy the battery.
5. Connect a Triumph recommended battery charger (specifically designed for lithium batteries) to
maintain battery charge during this process.
Note:
• The motorcycle is supplied with one smart key and two passive keys.
• The smart key should be set to active mode and kept within 1 metre (3 feet) of the LF antenna for the
duration of this procedure.
6. Check that the smart key is in active mode. Press the smart key button and make sure the LED flashes
green. If the LED flashes red, press and hold the button until the LED changes to green.
7. Position the smart key within 1 metre (3 feet) of the motorcycle.
8. US markets Only: Turn the master ignition switch to the ON position.
Set the Date, Time and First Service Interval on the Instruments
1. Navigate to Diagnostics -> Instruments -> Service.
2. Set the instruments to display the correct time and date.
3. Set the first service interval to:
• 600 miles/1,000 km
• 6 months/183 days.
Warning
Exhaust fumes are poisonous, always operate a motorcycle in the open-air or in an area with adequate
ventilation.
Do not operate a motorcycle in an enclosed area without adequate ventilation.
Operating a motorcycle in an enclosed area without adequate ventilation can cause loss of consciousness
and death within a short period of time.
Final Steps
1. Disconnect the Triumph Diagnostic Tool.
2. Refit the rider’s seat.
3. Check that the motorcycle can be turned ON and started using each key.
Warning
Make sure the motorcycle is stabilised and adequately supported.
A correctly supported motorcycle will help prevent it from falling.
An unstable motorcycle may fall, causing injury to the operator or damage to the motorcycle.
The rear preload motor must be calibrated under the following circumstances:
• After installation and setup of a new suspension ECM
• After removal/installation of the rear suspension unit.
Note:
• If installing a new suspension ECM, the rear preload motor will calibrate automatically after turning the
ignition switch ON.
• If the rear suspension unit has been removed/refitted, the Triumph Diagnostic Tool must be used to
calibrate the rear preload motor.
Preliminary Steps
1. Park the motorcycle on it's side stand.
2. Remove the rider’s seat.
3. Connect the Triumph Diagnostic Tool and turn the ignition On.
4. Make sure all motorcycle ECMs have the latest calibrations installed.
Note:
• The rear preload motor will begin to calibrate immediately upon clicking Start.
• When the rear preload motor is calibrating, the suspension warning light will flash on the instrument
display and a message will be displayed indicating that the TSAS (Triumph Semi Active Suspension)
system is calibrating.
• The motorcycle must remain stationary while the rear preload motor is calibrating. If the motorcycle is
moved or ridden, this will halt the calibration process and the suspension warning light will be
illuminated. In this situation the calibration process will be restarted the next time the ignition switch
is turned Off for more than 30 seconds, then turned On again.
• When the calibration process is complete, the suspension warning light will stop flashing and the
instruments will briefly display a message indicating that calibration has completed.
• After calibration has completed, the motorcycle may then proceed to adjust the rear preload motor to
the settings selected on the instrument menus. In this situation, the instruments will briefly display a
message indicating that the TSAS system is adjusting. When adjustment is complete, the instruments
will return to the normal display.
2. Click Start, and allow the rear preload motor to calibrate.
3. Do not move or ride the motorcycle while the rear preload motor is calibrating.
4. Observe the instruments and wait for the suspension warning light to stop flashing to confirm the that
the rear preload motor calibration is complete.
5. When complete, the Diagnostic tool will also report back: Test Complete.
Warning
Never start the engine or let it run for any length of time in a closed area. The exhaust fumes are
poisonous and may cause loss of consciousness and death within a short time. Always operate the
motorcycle in the open-air or in an area with adequate ventilation.
1. Start the engine and check that the suspension warning light remains off. If the warning light resumes
flashing, the rear preload motor is being calibrated again due to low battery voltage. Wait for the
warning light to stop flashing before turning the engine off.
2. Check the motorcycle ECMs for stored DTCs in the following order. Erase any stored DTCs as necessary:
• Engine ECM
• ABS ECM
• Instruments
• Keyless ECM (Immobiliser)
• Chassis ECM
• Suspension ECM
• Headlight
• Blind Spot Radar (Tiger 1200 GT Explorer and Tiger 1200 Rally Explorer models only).
3. Disconnect the Triumph Diagnostic Tool and turn the ignition Off.
4. Refit the rider's seat.
5. Road test the motorcycle then recheck for any warning lights or stored DTCs. Investigate and rectify
any faults as necessary.
Warning
Make sure the motorcycle is stabilised and adequately supported.
A correctly supported motorcycle will help prevent it from falling.
An unstable motorcycle may fall, causing injury to the operator or damage to the motorcycle.
The front and rear stroke sensors must be calibrated under the following circumstances:
• Installation and setup of a new suspension ECM
• After removal/installation of the rear suspension unit (rear stroke sensor)
• After removal/installation of the front forks (front stroke sensor).
Preliminary Steps
1. Remove the rider’s seat.
2. Connect the Triumph Diagnostic Tool and turn the ignition On.
3. Make sure all motorcycle ECMs have the latest calibrations installed.
Warning
Before calibrating the rear stroke sensor, the motorcycle must be raised and supported such that the rear
wheel is off the ground and the rear suspension is allowed to hang freely.
Failure to raise and support the motorcycle as described above will result in incorrect calibration of the
rear stroke sensor.
Incorrect calibration of the rear stroke sensor may cause an unsafe riding condition resulting in loss of
motorcycle control and an accident.
1. Raise and support the rear of the motorcycle so that the rear wheel is off the ground and the rear
suspension is allowed to hang freely.
Note:
• Upon clicking start, a command will be sent to the suspension ECM to read the output from the rear
stroke sensor and register this reading as position zero (rear suspension at full extension). This
calibration occurs instantaneously.
3. Click Start. The calibration will be completed instantaneously as described above.
Warning
Before calibrating the front stroke sensor, the motorcycle must be raised and supported such that the
front wheel is off the ground and the front suspension is allowed to hang freely.
Failure to raise and support the motorcycle as described above will result in incorrect calibration of the
front stroke sensor.
Incorrect calibration of the front stroke sensor may cause an unsafe riding condition resulting in loss of
motorcycle control and an accident.
1. Raise and support the front of the motorcycle so that the front wheel is off the ground and the front
suspension is allowed to hang freely.
2. Navigate to Diagnostics -> Suspension Diagnostics -> Function test and select Front Stroke Sensor
Calibration.
Note:
• Upon clicking start, a command will be sent to the suspension ECM to read the output from the front
stroke sensor and register this reading as position zero (front suspension at full extension). This
calibration occurs instantaneously.
3. Click Start. The calibration will be completed instantaneously as described above.
Final Steps
1. Lower the motorcycle and park on its side stand.
2. Check the motorcycle ECMs for stored DTCs in the following order. Erase any stored DTCs as necessary:
• Engine ECM
• ABS ECM
• Instruments
• Keyless ECM (Immobiliser)
• Chassis ECM
• Suspension ECM
• Headlight
• Blind Spot Radar (Tiger 1200 GT Explorer and Tiger 1200 Rally Explorer models only).
3. Disconnect the Triumph Diagnostic Tool and turn the ignition Off.
4. Refit the rider's seat.
Notice
A broadband internet connection is required for the ABS download feature to work.
2. Upon launch of the Triumph Diagnostic Tool, navigate to the Download menu and select the ABS
button.
3. Clicking on the ABS button will display a screen providing information, requirements and instructions
on how to use the new Connected Download Feature. Click Exit to go back to the download menu or
click Start to begin.
Notice
You may be instructed to turn the motorcycle ignition Off and On at various stages during this process.
Follow all on-screen instructions.
5. You will then be instructed to enter the full 17 digit VIN of the connected motorcycle.
7. The VIN entered will now be validated and submitted to Triumph systems.
11. Upon successful completion of the download, the Verifying Download screen will be displayed.
12. The message 'Calibration Download Successful' will be displayed at the bottom of the screen.
Note:
• Each new Triumph model has a unique Engine ECM unlock code. The unlock code will be released via
'Triumphonline.net' on a pre-arranged date. The specific date when this code will be released will vary
from model to model.
• New motorcycles (and replacement Engine ECMs supplied by Triumph Genuine Parts) are delivered in a
locked condition. The engine ECM must be unlocked before the motorcycle can be started.
• Once the engine ECM is unlocked, the Unlock ECM button will be greyed out.
The Triumph Diagnostic Tool (TDT) 2022-02 release includes an updated Unlock ECM feature. The updated
feature now includes checks for up to date calibrations on the ABS and Headlight ECM fitted to the above
models.
The check for up to date calibrations on the ABS is fulfilled by using a full 17 digit VIN taken from the
connected motorcycle and entered by the user. This VIN is then validated and submitted to Triumph
systems. This means that a stable Broadband Internet Connection is required when performing the Unlock
ECM feature using the diagnostic tool.
1. Navigate to Diagnostics -> Engine Diagnostics -> Build Data.
Notice
For motorcycles delivered from the factory, the ECM Calibration Lock Status should report as 'Locked' and
the Unlock ECM button will be visible in the bottom left hand corner.
2. Upon clicking the Unlock ECM button, the diagnostic tool will begin to check that calibration versions
are up to date.
Notice
Use the Engine Start button to turn the ignition ON when cycling the ignition. This is to ensure that Engine
ECM communications are maintained after the calibration checks are complete.
5. After the ignition cycle, the diagnostic tool will prompt the user to enter the full 17 digit VIN from the
connected motorcycle.
Notice
The VIN can be found stamped into the right hand side of the steering head area of the frame.
9. If all ECMs are up to date, the Enter Unlock Code box will be displayed on the right hand side of the
screen.
Circulation
Initial and date when read and return to central file holder
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