Hitachi Tivoli Storage Manager Datasheet

Global Solution Services
C O N T I N U I T Y
Implementation Service for IBM®

Tivoli® Storage Manager Software
Service Highlights
Rapidly deploy and fully : : Plan—software deployment for
exploit your IBM Tivoli optimal configuration in customer-

unique environment
: : Test—proposed configuration
Storage Manager software. against acceptance criteria
: : Deploy—full installation and
The impressive range of capabilities and configuration options available configuration of a backup server,
in Tivoli Storage Manager software can prove overwhelming to storage plus up to 10 clients
and IT professionals tasked with planning, testing, deploying, and : : Document—and deliver test plans
documenting mission-critical backup environments. and guides on operational procedures
Hitachi Data Systems Global Solutions Services offers the This Hitachi Data Systems Implementation
Implementation Service for IBM Tivoli Storage Manager software to help Service is designed to help you configure
address these challenges. Tivoli Storage Manager software for opti-
mum use in your tape backup environment.
Incorporating planning, testing, and
deployment measures, this service thereby
delivers a turnkey automated backup
environment that is optimally configured
for your unique infrastructure.
Throughout delivery of this service,

particular emphasis is placed on knowledge
transfer, including the development and
delivery of user documentation that has
been modified to reflect your environment.
The goal of this service is to leave your
organization with the best-possible Tivoli
Storage Manager software configuration,
while leaving you and your staff with the
knowledge and tools to manage it.
Deliverables
The following deliverables are included
within the scope of this service:
: : An operational backup environment
consisting of a backup server, a tape
device, and up to 10 nodes/clients
: : Defined and documented backup
policies and procedures
: : Extensive testing of backup and
restoration procedures
: : Operational review with responsible
customer administrator
Prerequisites
The following items are required before
Global Solution Services begins service
delivery:
: : Properly configured servers for backup
manager and clients
: : System requirements verified during
pre-sales interview
: : All hardware and support software
installed and operational for this
implementation
: : Properly installed tape device/library
to be used by this application
Related Service Offerings

We recommend that you consider these
related Global Solution Services offerings
where applicable to your environment:
: : Business Continuity Readiness
Evaluation Service Hitachi Data Systems Corporation
: : Business Continuity Risk Corporate Headquarters
Analysis Service 750 Central Expressway
: : Business Continuity Strategic Santa Clara, CA 95050-2627
Technology Planning Service U.S.A.
Phone: +1 408 970 1000
: : SAN Services [email protected]
: : Services for Hitachi ShadowImage™ www.hds.com
Software Hitachi Data Systems is registered with the U.S. Patent and
Trademark Office as a trademark and service mark of Hitachi,
: : Global Solution Services Ltd. The Hitachi Data Systems logotype is a trademark and
Education Offerings service mark of Hitachi, Ltd.
ShadowImage is a trademark of Hitachi Data Systems
Corporation.
Pricing and Further Information All other trade names, trademarks, and service marks used
herein are the rightful property of their respective owners.
Please see your Services Support
Notice: This document is for informational purposes only,
Representative for pricing information. and it does not set forth any warranty, express or implied,
concerning any equipment or service offered or to be offered
by Hitachi Data Systems. This document describes some
capabilities that are conditioned on a maintenance contract
with Hitachi Data Systems being in effect, and that may be
configuration-dependent, and features that may not be cur-
Global Solution Services rently available. Contact your local Hitachi Data Systems sales
office for information on feature and product availability.
About Global Solution Services (GSS): Hitachi Data Systems GSS has the collaborative Hitachi Data Systems sells and licenses its products subject
business model and experience to team our storage systems with the networked storage to certain terms and conditions, including limited warranties.
To see a copy of these terms and conditions prior to purchase
products that best optimize and enable continuous access to your critical information. or license, please go to http://www.hds.com/products/
systems/licenses_warranties.html, or call your local sales rep-
GSS employs a building-blocks methodology to rapidly provide whatever level of assistance resentative to obtain a printed copy. If you purchase or
you require—from quick-start services for products to full business solutions. Our solutions license the product, you are deemed to have accepted these
terms and conditions.
integrate scalable, cost-efficient storage infrastructure with your business processes to solve ©2003 Hitachi Data Systems Corporation. All Rights Reserved.
industry-specific problems. PS-182-00 October 2003

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Global Solution Services

Implementation Service for IBM®

exploit your IBM Tivoli optimal configuration in customer-

Throughout delivery of this service,

Related Service Offerings

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