Nursing Management and Leadership in Health Services

UAGro
AUTONOMOUS UNIVERSITY OF GUERRERO

FACULTY OF NURSING Nº2
DEGREE IN NURSING
Rehearsal
NURSE MANAGEMENT AND LEADERSHIP IN THE
HEALTH SERVICES
RESPONSIBLE:
Karla Aparicio García
Stephany Apreza Quiñones
Maritza Arana Peña
Deisy Jimenez Morales
Fabiola Lauro Patriarca
Francisco Javier López Caballero
LEARNING UNIT: ADMINISTRATION AND MANAGEMENT

NURSING SERVICES
Facilitator: Dr. Etelvina Bello Solís
GROUP: 805
Acapulco Guerrero, April 2018
www.uagro.mx
INTRODUCTION
The function of a manager in health services consists of carrying out various activities such as
planning, organizing, directing, and controlling financial, human and material resources with the
intention of providing care, with the best possible efficiency, oriented towards the person. , the
client, his family, the nursing staff, the interdisciplinary teams. Management is identified as a
human and social process that is supported by interpersonal influence, leadership, motivation,
participation, communication and collaboration.
Professional nursing practice includes providing individualized care, the intervention of a nurse
as a therapeutic resource and the integration of specific skills; it requires intellectual resources
and intuition to make decisions and carry out thoughtful and reflected actions that respond to
the particular needs of the patient. person. It is also necessary for the nurse to work
interdependently, allowing the collaboration of hospital staff.
Leadership is also mentioned, which is understood as the ability of a person to inspire the trust
and recognition of the group for the responsibility exercised. It can be stated that the nurse
exercises leadership when she consolidates the integration of all the parties involved in a
process of health care, whether a team of nurses or interdisciplinary in nature.
NURSE MANAGEMENT AND LEADERSHIP IN HEALTH SERVICES
Administration is a process of planning, organizing, directing, controlling all the resources that
belong to an organization in order to achieve the proposed objectives.
Management is used to refer to a set of actions that allows any activity to be carried out. That is,
they are carried out with the purpose of resolving a situation. A good organization must be
carried out in accordance with the activities to be carried out by the nursing staff, focused
mainly on the needs of each patient to offer quality care. The nurse who provides direct care to
patients is responsible for them through the delegation of some activities with other auxiliary
workers, resulting in effective and efficient work. This care ranges from the simplest practice to
the most sophisticated techniques, being its responsibility the majority of the care that a user
receives directly, both at the hospitalized level and in primary care. The nurse is the main
source of direct information about the patient's situation in health services.
On the other hand, they play several roles simultaneously in the current health institution:
subordinates, superiors, representatives of the service or the company and in three conditions
they demonstrate different degrees and aspects of responsibility, which require varied
knowledge, skills and abilities. Nurses who occupy management positions must comply with
certain rules, meet the goals of the organization and the nursing division, maintain the quality of
customer care in accordance with existing conditions, and enhance the motivation of service
workers. , increase the capabilities of colleagues and subordinates, develop a spirit of teamwork
and high work morale, respond to the change needs of the organization and staff, promoting
them when necessary.
Each of the health personnel who work in the service area must be aware of the extent to which
it is their responsibility, both as auxiliary nurses and general nurses, in the same way they must
adopt a general orientation from nursing thinking, in which have a basis for standards of action,
norms and care processes; for this reason, theories and models are used especially for the
development of said process, in order to identify a real problem or risk.
Another of the managers' tasks is to develop standards for the staff, and also for carrying out
the care process and protocols, with the purpose of helping to uniformly organize the work of
the nurses, as well as setting a guideline for that other workers follow what is indicated and offer
quality work to the user. Once written, they must be disseminated for their knowledge and
acceptance by all personnel related to their compliance and the standardizing group must
continue working on observing the monitoring of the norm or standard and, if necessary, on its
review or reformulation. . The manager defines which resources are appropriate for the
provision established as suitable, both materials and human resources and cost reduction with
the maintenance of an adequate service. In relation to personnel, the nursing manager must
attend to several aspects, including the provision of adequate personnel for the care processes
designed and the tasks to be performed, creation of a favorable work environment and ensuring
the quality of care, In the same way, it defends the rights of users that will be respected
depending on their values, beliefs, confidentiality, etc.
Likewise, it mentions that the different authors point out that those who give management the
authority to coordinate the entire administrative process, since this stage is characterized by the
capacity for communication and motivation that permeates the director's leadership in order to
ensure that Those who have direct powers in providing a service or manufacturing a product do
not do so.
It is not feasible to measure health spending and incorporate equity criteria from the particularity
of each center or institution, due to the specific significance of the concept of equity itself, which
requires being able to compare inequalities in health and, therefore, it is necessary to have a
general and of context.
Clinical management, as an innovative system increasingly present in the health system, will
require an increasing decentralization of nursing services, modifying current management
structures towards shared responsibility in the management of processes and decision-making.
of nurses' decisions in the essential elements of care leadership and in the knowledge and
instruments of the administration and management of nursing services.
Whatever the formalization, the repercussions on the individual who performs the job are the
same: behavioral control is exercised.
Work processes are standardized when their content is specified, that is, scheduled. The most
limited and least qualified positions are those susceptible to a high degree of formalization.
A rigid standardization of work processes can only be implemented in companies in which work
is routine, simple and repetitive.
CONCLUSION
To provide quality nursing care, it is necessary to have order at all times, taking into account the
needs of patients. Nursing administration meets all the necessary requirements to provide
excellent care, providing the necessary care. The management staff, in this case nursing, is the
link between the users and the system, so that the ability and degree of success with which
they fulfill their functions will directly determine the achievements and degree of compliance
with the organization's objectives. the one it represents. The only purpose sought is dignified
care, with respect, that must be provided to patients and seek to improve their health, or
contribute to the maintenance of health.
BIBLIOGRAPHY
1 .- Balderas P. Mary of the light. Administration of Nursing services Edt. Inter-American

McGraw Hill 5/2009 edition.
2 .-Loreto Maciá Soler, Luis Llor Gutiérrez, Manuel Lillo Crespo, Management and
administration of nursing services.
3 .- Monpart MP and Duran M. Administration and management. Editor. Madrid. Dissemination

of Nursing Advances. 2000.

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UAGro

AUTONOMOUS UNIVERSITY OF GUERRERO

LEARNING UNIT: ADMINISTRATION AND MANAGEMENT

Acapulco Guerrero, April 2018

1 .- Balderas P. Mary of the light. Administration of Nursing services Edt. Inter-American

3 .- Monpart MP and Duran M. Administration and management. Editor. Madrid. Dissemination

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