Skynex Aero Pvt. LTD.: Maintenance Organization Exposition

SKYNEX AERO PVT. LTD.
Jalgaon Airport, Jalgaon, Maharashtra-425003
MAINTENANCE ORGANIZATION
EXPOSITION
D/N : SNA/ MOE/ 001
I/S : 001, 1st Mar. 2024
R/N : 000, 1st Mar. 2024
MASTER COPY - I
Signature Not Verified

Signed by: Shiv Raj Singh
Director (Airworthiness)
Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
MAINTENANCE ORGANISATION EXPOSITION R/N: 000, Mar. 2024
PRELIMINARIES

MAINTENANCE ORGANISATION EXPOSITION
Registered Office : 1st Floor, Property No. 400, Block C,

Ramphal Chowk, Sec.-7, Dwarka,
New Delhi-110077
Maintenance Base : Plot No. 2.2, Jalgaon Airport,

Jalgaon, Maharastra-425003
Telephone Number : +918377903777
Email Address : [email protected]
Document Number : SNA/ MOE/ 001
Issue Number/ Date : 001/ March, 2024
Revision Number/ Date : 000/ March, 2024

DGCA Approval Ref. : Director (Airworthiness)
Date: 22-Mar-2024
18:33:23
Proposed By: O/o SNA (QM) Page 2 of 38 Approved By: O/o DGCA (WR)
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
PRELIMINARIES
FOREWARD
All rights reserved. No part of this document may be reproduced or transmitted in any form or by
any means, electronic, or mechanical, for any purpose, without the express written permission of
Skynex Aero Pvt. Ltd.
Skynex Aero Pvt. Ltd. is an organization having approved AMO and approved CAMO based at
Jalgaon Airport, Jalgaon. Maharashtra. Maintenance and Continuing Airworthiness of the aircraft
operated by the organization has to be carried out under approval from O/o DGCA, India.
Company’s mission is to provide safe, reliable and affordable services, with consistent profitability
and being the best employer in terms of growth and satisfaction.
Skynex Aero Pvt. Ltd. utilizes its aircraft for the flying training and any other purpose if approved
and permitted for the same.
This Maintenance Organization Exposition (MOE) has been prepared in compliance with CAR-
145 and it to be kept updated as and when required.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
PRELIMINARIES
TABLE OF CONTENT
PARA TITLE PAGE
----- PRELIMINARIES 1-38
CP Cover Page 1
TP Title Page 2
FWD Foreword 3
TOC Table of Contents 4-13
---- Intentionally Left Blank 14
ROR Record of Revision 15-16
HOR Highlight of Revisions 17-18
LEP List of Effective Pages 19-23
LOD List of Distribution 25
ABS Abbreviations 26-27
DFN Definitions 29-37
PART-00 GENERAL ORGANISATION 0.1-0.10
0.1 Introduction 0.1
0.2 Relationship with other organisation/owners 0.2
0.3 Type of Operation 0.3
0.4 Fleet Composition 0.4
0.5 Maintenance Organisation Exposition 0.5
0.5.1 MOE Content and Arrangement 0.5
0.5.2 MOE Use 0.6
0.5.3 MOE Revision 0.7
0.5.4 MOE Approval 0.8
0.5.5 MOE Distribution 0.9
---- Intentionally Left Blank 0.10
PART-01 MANAGEMENT 1.1-1.40
1.0 Management Procedure 1.1
1.1 Corporate Commitment by the Accountable Manager 1.1
1.2 Safety and Quality Policy 1.2
1.3 Management Personnel 1.3
1.3.1 Accountable Manager Signature
1.4 Not Verified
1.3.2 Quality Manager 1.5(Airworthiness)
Director
1.3.3 Maintenance Manager Date: 1.6
22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
PRELIMINARIES
TABLE OF CONTENT Continue…

PARA TITLE PAGE
Part-01 MANAGEMENT (Continue….) 1.1-1.40
------ Intentionally Left Blank 1.7
1.4 Duties and Responsibilities of Management Personnel 1.8
1.4.1 Duties and Responsibilities- Accountable Manager 1.08
1.4.2 Duties and Responsibilities- Quality Manager 1.09
1.4.3 Duties and Responsibilities- Maintenance Manager 1.10
1.5 Management Organisation Chart 1.12
1.5.1 General Organization Chart 1.12
1.5.2 Maintenance Organisation Chart 1.13
1.6 List of Certifying Staff and Support Staff 1.15
1.6.1 Certifying Staff - Record 1.16
1.6.2 Airworthiness Review Staff 1.17
1.7 Manpower Resources 1.18
1.7.1 Human Performance Limitation 1.19
1.7.2 Manpower Planning 1.20
1.7.3 Review of Man Hour Plan 1.21
1.8 General Description of The Facility 1.22
1.8.1 Management Cell (Office Facility) 1.24
1.8.2 Material Cell (Store Facility) 1.25
1.8.3 Maintenance Cell (Hanger Facility) 1.26
1.8.4 Organisation Facility Layout 1.27
1.8.4.1 Maintenance Cell (Hanger Facility) Layout 1.28
1.8.4.2 Management Cell (Office Facility) Layout 1.29
1.8.4.3 Material Cell (Store Facility) Layout 1.30
1.9 Organisation Intended Scope of Work 1.32
1.9.1 Organisation Scope of Work 1.33-1.34
1.10 Notification Procedure to Dgca Regarding Changes to The 1.36
Organization’s Activities/ Approval/ Location/ Personnel Signature Not Verified
1.10.1 Organization Approval/ Variation Procedure Signed1.37
by: Shiv Raj Singh
1.11 Exposition Amendment Procedure Director (Airworthiness)
1.38
Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
PRELIMINARIES

PART TITLE PAGE
Part-01 MANAGEMENT (Continue….) 1.1-1.40
1.11.1 Amendment/ Revision Source 1.38
1.11.2 Amendment/ Revision Procedure 1.39
PART-02 MAINTENANCE PROCEDURE 2.1-2.112
2.0 Maintenance Procedure 2.1
2.1 Supplier and Sub-Contract Evaluation Procedure 2.1
2.1.1 Evaluation of Supplier 2.2
2.1.2 Supplier Evaluation Flow Chart 2.3
2.1.3 Approved Suppliers List 2.4
2.1.4 Evaluation of Sub Contractor 2.5
2.1.5 Requirement By Sub Contractors 2.6
2.1.6 Control Sub Contractors 2.7
2.1.7 Procedure for Awarding Maintenance to Other CAR-145 2.8
Organisation
2.1.8 Audits and Periodical Reviews of Supplier Performance 2.9
2.1.9 Receipt, Inspection and Records 2.10
2.2 Accepting/Inspection of Aircraft Components and Material 2.11
from Outside Contractors
2.2.1 Component of conformance Martial/ component 2.11
2.2.2 Control of Non- Conformance Material/ Component 2.12
2.3 Storage Tagging and Release of Aircraft component & 2.13
Material to Aircraft Maintenance
2.3.1 Procedure for Proper Handling of Components/ Material 2.14
2.3.2 Tagging and Labelling System 2.15
2.3.3 Updation of Stores Records (Crediting to Bonded Stores) 2.16
2.3.4 Procedure for Maintaining Satisfactory Storage Conditions 2.17
2.3.4.1 Bonded Store 2.17
2.3.4.2 Quarantine Store 2.18
2.3.4.3 POL Store 2.19
2.3.4.4 Tool Store 2.20
2.3.4.5 ESDS Store 2.21
2.3.4.6 Commercial Store 2.22
2.3.5 Store Policy Signature
2.23 Not Verified
2.3.5.1 Storage Condition Director2.24
(Airworthiness)
2.3.6 Record and Documentation Date: 22-Mar-2024
2.25
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
PRELIMINARIES

PART TITLE PAGE
PART-02 MAINTENANCE PROCEDURE (Continue…….) 2.1-2.112
2.3.7 System and Procedure to Control Shelf Life/ Life Limit 2.26
2.3.7.1 System for Control of Shelf Life 2.26
2.3.7.2 Procedure for Compliance of DGCA Mandatory Mods and 2.26
ADs on Stored Parts
2.3.8 Acceptance of Aircraft Goods and Material 2.27
2.3.9 Issue of Components to The Maintenance 2.28
2.4 Acceptance of Tool and Equipment 2.29
2.4.1 Process for Acceptance – (Identification, Certification, 2.30
Control) Including Alternate Tools
2.4.2 Procedure for Control of Alternate Tools and Equipment 2.31
2.5 Calibration of Tool and Equipment 2.32
2.5.1 Responsibilities – Calibration of Tools and Equipment 2.32
2.6 Use of Tool/ Equipment by Staff (Including Alternate Tools) 2.33
2.6.1 Policy Regarding Use of Tools 2.33
2.6.2 Policy Regarding Use of Alternate Tools 2.34
2.6.3 Issue and Return of Tools- (Record of User and Location) 2.35
2.6.4 Loan Tool Control and Audit 2.36
2.6.5 Missing and Broken Tools 2.37
2.7 Cleanliness Standards of Maintenance Facilities 2.38
2.8 Maintenance Instruction and Relationship to Aircraft/ 2.39
Component Manufacturers Instructions Including Updating
and Availability to Staff
2.8.1 Organisation Policy 2.40
2.8.2 Procedure for Intimating Technical Information to Certifying 2.41
Staff/ Technical Persons
2.9 Repair Procedure 2.42
2.9.1 Procedure for Approval of Modification 2.42 – 2.43
2.9.2 Procedure for Approval of Repairs 2.44
2.9.3 Application for Approval of Modification and Repairs 2.45
2.10 Aircraft Maintenance Programme Compliance 2.46
2.11 Airworthiness Directives/ DGCA Mandatory Modification 2.47
Procedure
2.12 Optional Modification Procedure 2.48
2.12.1 Control of Optional Modifications (Assessment Procedure Signature
2.49 Not Verified
and Compliance) Signed by: Shiv Raj Singh
2.13 Maintenance Documentation Use and Completion Date: 2.50
22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
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PART TITLE PAGE
2.13.1 Maintenance Documentation Procedure 2.50
2.13.2 Various Maintenance Documents in Use 2.51
2.13.3 Maintenance Work Sheets 2.52
2.13.4 Task Card Certification 2.53
2.13.5 Technical Log Book 2.54
2.13.6 Workorder/ Inspection Schedule Completion Maintenance 2.55
Sign Off
2.14 Technical Record Control 2.56
2.14.1 Control of Access to Records 2.56
2.14.2 Maintenance Record Preservation 2.57
2.15 Rectification of Defects Arising During Maintenance 2.58
2.16 Release to Service Procedure 2.59
2.16.1 Aircraft Release to Service 2.59
2.16.2 Sign Off After Maintenance Task Completion 2.60
2.16.3 Certification- Identity of Qualified Staff 2.61
2.16.4 Cross Reference to Work Package 2.62
2.17 Records for Operator 2.63
2.18 Reporting of Defects To DGCA/ Operator/ Manufacturer 2.64
(Occurrence Reporting)
2.18.1 Procedure for Defect Recording and Reporting 2.65
2.18.2 Classification of Major Defects 2.66
2.18.2.1 List of Major Defect 2.67
2.18.3 Persons Responsible for Reporting 2.68
2.18.3.1 Internal Reporting 2.68
2.18.3.2 External Reporting 2.68
2.18.4 Defect Investigation 2.69
2.18.5 Internal Occurrence/ Hazard Reporting System 2.70
2.19 Return of Defective Airport Components to Store 2.71
2.19.1 Defective Component Storage 2.72
2.19.2 Defective Components Rejection/ Disposal 2.73
2.20 Defective Component to Outside Contractors 2.74
2.21 Control of Computer Maintenance Record System 2.75
2.21.1 Information Feed to The Computer Records 2.75
2.21.2 Security and Safeguards to Unauthorized Access 2.76
Date: 22-Mar-2024
2.21.3 Maintenance Record -Data 2.77
18:33:23
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I/N: 001, Mar. 2024
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PART TITLE PAGE
2.21.4 Maintenance Record -Backup 2.78
2.22 Control of Man-Hour Planning Versus Scheduled 2.79
Maintenance
2.23 Control of Critical Maintenance Tasks and Error Capturing 2.80
2.23.1 Methods
Critical Tasks Procedures and Control 2.80
2.23.2 Independent Inspection Procedure 2.81
2.23.2.1 Qualifications for Independent Qualified Person 2.81
2.23.2.2 Procedures to Perform an Independent Inspection 2.82
2.23.2.3 Procedures for Completing Independent Inspection 2.82
2.23.2.4 Independent inspection Aim 2.82
2.23.3 Re-Inspection 2.83
2.23.4 Error Capturing Method 2.84
2.24 Reference to Specific Maintenance Procedure 2.85
2.24.1 Engine Ground Run Procedure 2.86
2.24.2 Aircraft Taxing Procedure 2.87
2.24.3 Aircraft Towing Procedure 2.88
2.24.4 Aircraft Parking/ Mooring Procedure 2.89
2.24.5 Aircraft Refueling Procedure 2.90
2.24.6 Aircraft Marshalling Procedure 2.91
2.24.7 Aircraft Erection Procedure 2.92
2.24.8 Aircraft Jacking Procedure 2.93
2.24.9 Aircraft Weighing Procedure 2.94
2.24.10 Compass Swinging Condition 2.95
2.24.11 ESDS Handling Procedure 2.96
2.24.12 Part Fabrication Procedure 2.97
2.24.13 Part Cannibalising Procedure 2.98
2.24.14 Occasional Maintenance Procedure 2.99
2.25 Procedure to Defect & Rectify Maintenance Errors 2.100
2.25.1 Maintenance Error Procedure/ Policy 2.101
2.25.2 Maintenance Error Contributing Factor 2.102
2.25.3 Maintenance Error Detection and Rectification 2.103
2.25.4 Maintenance Errors Prevention 2.104Not Verified
Signature
2.26 Shift/ Tasks Handover Procedures Signed2.105
by: Shiv Raj Singh
2.26.1 Shift/ Task Handover Record Date: 2.105
22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
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PART TITLE PAGE
2.26.2 Shift/ Task Handover Procedure 2.106
2.26.3 Shift/ Task Handover Detail 2.107
2.26.4 Duty Time Limitation- Aircraft Maintenance Personnel 2.108
2.26.5 Breath Analyzer Examination of Maintenance Personnel 2.109
2.27 Procedure for Notification of Maintenance Data Inaccuracies 2.110
and Ambiguities, to the Type Certificate Holder
2.27.1 Procedure for Notification of Maintenance Data Ambiguities 2.110
2.28 Production Planning Procedure 2.111
------- Intentionally Left Blank 2.112
Part-03 QUALITY SYSTEM PROCEDURE 3.1-3.70
3.0 Quality System Procedures 3.1
3.1 Quality Audit Procedures 3.1
3.1.1 Audit Objective 3.2
3.1.2 Audit Plan 3.3
3.1.3 Audit Procedure 3.4
3.1.3.1 Supplier’s and contractor’s Audit 3.5
3.1.4 Audit Observation 3.6
3.1.5 Quality Audit Report Retention 3.7
3.2 Quality Audit of Aircraft 3.8
3.3 Quality Audit Remedial Action Procedure 3.9
3.3.1 Description in Audit Non-Conformance Report System 3.9
3.3.2 Corrective Action 3.10
3.3.3 Management of Finding Due Dates 3.11
3.3.4 Extension of The Due Date 3.12
3.3.5 Management Responsibilities for Corrective Action and 3.13
Follow Up
3.3.6 Review of Quality System Overhaul Result 3.14
----- Intentionally Left Blank 3.15
3.4 CS/ SS Qualification and Training Procedure 3.16
3.4.1 Certifying Staff Qualification 3.16
3.4.2 Certifying Staff Training 3.17
3.4.3 Certifying Staff Experience 3.18
3.5 Certifying Staff and Support Staff Record 3.19
3.5.1 Certifying Staff / Support Staff List 3.20
Date: 22-Mar-2024
3.5.2 Certifying Staff and Support Staff Record 3.21
18:33:23
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PART TITLE PAGE
Part-03 QUALITY SYSTEM PROCEDURE (Continue….) 3.1-3.65
3.6 Quality Audit Personnel 3.22
3.6.1 Quality Auditor Qualification 3.23
3.6.2 Quality Auditor Role and Responsibility 3.24
3.6.3 Technical Officer (Quality) Qualification 3.25
3.6.4 Technical Officer (Quality) Role and Responsibility 3.26
3.7 Qualifying Inspectors 3.27
3.8 Qualifying Mechanics 3.28
3.8.1 Mechanics Qualification 3.29
3.9 Aircraft or Aircraft Component Maintenance Task Exemption 3.30
Process Control.
3.10 Concession Control for Deviation 3.31
3.11 Qualification Procedure for Specialized Activities Such As 3.32
NDT, Welding etc.
3.12 Control of Manufacturers/ Other Maintenance Working Team 3.33
3.13 Training Procedures 3.34
3.13.1 Training Requirement 3.34
3.13.2 Type of Training 3.35
3.13.2.1 Induction Training 3.36
3.13.2.2 Human Factor Training 3.37
3.13.2.3 Safety Management Training 3.38
3.13.2.4 Marshalling Training 3.39
3.13.2.5 Refueling Training 3.40
3.13.2.6 Familiarization (Equivalent to Level 1) Training 3.41
3.13.2.7 Continuation/ Refresher/ Recurrent Training 3.42
3.13.2.8 Specialised/ Type Task Training 3.43
3.13.2.9 Aircraft/ Component Type Training 3.44
3.13.2.10 Miscellaneous Training 3.45
3.13.3 Training Record 3.46
3.14 Competence Assessment of Personnel 3.47
3.14.1 Competence Assessment Purpose 3.48
3.14.2 Authorisation of Personnel 3.49
3.14.3 Authorisation Control 3.50
3.14.4 Authorisation Stamp Signed3.51
by: Shiv Raj Singh
3.14.5 Authorisation Withdrawal/ Suspension/ Revoking Director (Airworthiness)
3.52
Date: 22-Mar-2024
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I/N: 001, Mar. 2024
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PART TITLE PAGE
PART-03 QUALITY SYSTEM PROCEDURE (Continue….) 3.1-3.65
3.14.6 Assessment for Authorisation 3.53
3.14.7 Certifying Staff Authorisation Basic Requirement 3.54
3.14.8 Certifying Staff Authorisation Issue 3.55
3.14.9 Certifying Staff Authorisation Renewal 3.56
3.14.10 Certification Authorisation for Type Aircraft 3.57
3.14.10.1 Authorisation to B3 License Holder 3.58
3.14.10.2 Authorisation to B1.2 License Holder 3.59
3.14.10.3 Authorisation to B2 License Holder 3.60
3.14.11 Authorisation for Compass Swinging 3.61
3.14.12 Authorisation for Weight Schedule 3.62
3.14.13 Authorisation for ELT Inspection 3.63
3.14.14 Authorisation for Store Personnel 3.64
3.14.15 Authorization for Mechanic 3.65
3.14.16 Authorisation for Quality Auditor 3.66
3.14.17 Authorisation for Flight Crew 3.67
3.14.18 One-Off Authorisation 3.68
3.15 Training Procedures for On Job Training 3.69
3.16 Procedure for the Issue of the Recommendation to DGCA for 3.70
the Issue of a CAR 66.A.45(c),
Part-04 CONTRACTED OPERATOR 4.1-4.4
4.0 Contracted Operator 4.1
4.1 Operator Procedure 4.1
4.1.1 Maintenance Contract 4.1
4.1.2 List of Contacting Operators 4.1
4.2 Operator Procedure and Paperwork 4.2
4.2.1 Documentation 4.2
4.3 Operator Record Completion 4.3
Part-05 SAMPLE DOCUMENTS 5.1-5.34
5.0 Sample Documents 5.1
5.1 Specimen Documents 5.1
5.1.1 Specimen forms/ tags/ labels Signature
5.2 Not Verified
5.1.1.1 Certificate to Release to Service Signed5.3
by: Shiv Raj Singh
5.1.1.2 Off Job Sheet Date: 5.4
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PART TITLE PAGE
PART-05 SAMPLE DOCUMENTS (Continue…) 5.1-5.34
5.1.1.3 Work Order 5.5
5.1,1.4 Bin Card 5.6
5.1.1.5 Material Requisition slip 5.7
5.1.1.6 Material Issue Slip 5.8
5.1.1.7 Identification Tag 5.9
5.1.1.8 Acceptance Tag 5.10
5.1.1.9 Serviceable Tag 5.11
5.1.1.10 Unserviceable Tag 5.12
5.1.1.11 Quarantine Tag 5.13
5.1.1.12 Feedback Form 5.14
5.1.1.13 Internal Occurrence Form 5.15
5.1.1.14 Specimen Signature Form 5.16
5.1.1.15 Authorization Application Form 5.17
5.1.1.16 Competency Assessment Form 5.18-5.19
5.1.1.17 Certificate of Authorization 5.20
5.1.1.18 Non – Conformance Report Certificate 5.21
5.1.1.19 Quality Circular Form 5.22
5.1.1.20 AMO Circular Form 5.23
5.1.2 Specimen Register 5.25
5.2 List of Management Person 5.27
5.3 List of Certifying Staff 5.28
5.4 List of Aircraft Type Managed by Organisation 5.29
5.5 List of Maintenance Facility 5.30
5.6 List of Contracted Maintenance Organisation 5.31
5.7 List of Sub-Contracted Maintenance Organisation 5.32
5.8 List of Approved Vendors 5.33

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RECORD OF REVISION (ROR)

R/N DATE REVISION REVISED INCLUSION
DETAIL BY DATE

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R/N DATE REVISION DESCRIPTION

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1.39 001 000 March 2024 Director (Airworthiness)
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2.37 001 000 March 2024 2.77 001 000 Signature
MarchNot2024
Verified
2.38 001 000 March 2024 2.78 001 000 Signed by:
March
Shiv 2024
Raj Singh
2.39 001 000 March 2024 2.79 001 000 DirectorMarch
(Airworthiness)
2024
Date: 22-Mar-2024
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PRELIMINARIES

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PRELIMINARIES

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3.38 001 000 March 2024 Signed by: Shiv Raj Singh
3.39 001 000 March 2024 Director (Airworthiness)
Date: 22-Mar-2024
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I/N: 001, Mar. 2024
PRELIMINARIES

Part 04 CONTRACTED Part 05 QUALITY SYSTEM PROCEDURE
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OPERATOR March 2024 5.1 001 000 March 2024
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PRELIMINARIES
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PRELIMINARIES
LIST OF DISTRIBUTION (LOD)

COPY NO. HOLDER NAME FORMAT
01 DGCA Office, Mumbai Electronic Copy
02 Quality Manager Original - Hard Copy/ Electronic Copy
03 Accountable Manager Electronic Copy
04 Maintenance Manager Electronic Copy
05 Technical Library Hard Copy

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I/N: 001, Mar. 2024
PRELIMINARIES
ABBREVIATIONS
D/N Document Number
S/N Serial Number
I/N Issue Number
R/N Revision Number
P/N Part Number
O/o Office Of
i.a.w. In accordance With
i.r.t. In respect To
AAC Airworthiness Advisory Circulars
AC Advisory Circular
AFM Aircraft Flight Manual
ATR Action Taken Report
AIC Aeronautical Information Circular
AIP Aeronautical Information Publication
AM Accountable Manager
AMM Aircraft Maintenance Manual
AMO Approved Maintenance Organization
AMP Aircraft Maintenance Programme
AOC Air Operator’s Certificate
AOG Aircraft on Ground
APU Auxiliary Power Unit
ATA Air Transport Association
ATC Air Traffic Control
ATR Action Taken Report
AWL Airworthiness Limitation
AD Airworthiness Directive
AMC Acceptable Means of Compliance
ARC Airworthiness Review Certificate
CAR Civil Aviation Requirements
CS Certifying Staff
CSN Cycle Since New
CSO Cycle Since Overhaul
C of A Certificate of Airworthiness
C of R Certificate of Registration
CPCP Corrosion Prevention and Control Programme
CRS Certificate of Release to Service
CAME Continuing Airworthiness Management Exposition
CVR Cockpit Voice Recorder
CS Certifying Staff
DGCA Directorate General of Civil Aviation
DME Distance Measuring Equipment Signature Not Verified
DAW Director Airworthiness Office Signed by: Shiv Raj Singh
EASA European Aviation Safety Agency Date: 22-Mar-2024
ECL Emergency Check List 18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
PRELIMINARIES
EPM Engineering Procedure Manual

FDR Flight Data Recorder
FAA Federal Aviation Administration
FM Flight Manual
FMS Flight Management System
GM Guidance Material
GPS Global Positioning System
GRN Goods Receipt Note
HAZMAT Hazardous material
HF Human Factor
HQ Headquarter
IATA International Air Transport Association
ICAO International Civil Aviation Organization
MM Maintenance Manager
MOE Maintenance Organisation Exposition
MPD Maintenance Planning Document
MMP Maintenance Management Procedure
MRO Maintenance Repair and Overhaul
MSN Manufacturer Serial Number
NCR Non- Conformance Report
NDT Non-Destructive Testing
OEM Original Equipment Manufacturer
OJS Off Job Sheet
OJT On-Job Training
QM Quality Manager
RAO Regional Airworthiness Office
SNA Skynex Aero Pvt. Ltd.
SB Service Bulletin
SIL Service Instruction Letter
SIL Service Instruction / Information Leaflet
SMS Safety Management System
SRM Structural Repair Manual
SS Support Staff
STC Supplemental Type Certificate
TC Type Certificate
TCDS Type Certificate Data Sheet
TSN Time Since New
TNA Training Need Analysis
TSO Time Since Overhaul
TBO Time Before Overhaul

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PRELIMINARIES
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PRELIMINARIES
DEFINITIONS
Accountable Manager –Means the manager who has corporate authority for ensuring that all
maintenance required by the operator can be financed and carried out to the standard required by
DGCA.
Aircraft – Means an aero plane, helicopter or airship.
Aircraft component – Means any part, the soundness and correct functioning of which, when
fitted on an aircraft, is essential to the continued airworthiness or safety of the aircraft, or its
occupants.
Aircraft Goods-means aircraft components or materials, including paints, dopes, thinners, fuels
lubricants and special petroleum products, intended for use in civil aircraft and which are required
to be produced and certified in conformity with an approved specification, drawing or process.
Aircraft Maintenance Programme – A document prepared by the CAR M Sub Part G operator/
maintenance organisation based on the maintenance programme information made available by
the state of design or by the organisation responsible for the type design describing the
Airworthiness limitation, specific scheduled maintenance tasks and their frequency and related
procedures, necessary for the safe operation of those aircraft to which it applies.
Approved Maintenance Organization (AMO) - means an organization approved by DGCA in

accordance with CAR 145 or CAR M Subpart F.
Aircraft Fleet - Minimum three aircraft of a particular type/ model shall constitute a fleet for the
purpose of this CAR
Approved by DGCA – Means approved by the Director General of Civil Aviation directly or in
accordance with a procedure approved by DGCA.
Approved Organization (AO) - means an organization approved by DGCA engaged in Aviation

Fuel, Aviation Lubricants and Special products and Training School.
Approved Standard – Means a manufacturing/ design/ maintenance/quality standard approved

by DGCA/ or by an Authority acceptable to DGCA/ or i.a.w a procedure approved by DGCA.
Authorised Person - is the person who performs the task or supervises the task and assumes full
responsibility for the completion of the task in accordance with the applicable maintenance data;
Aviation fuel means Aircraft fuel as per Sub Rule 1(a) (iii) of aircraft Rule 133B Aircraft rule
1937 Signature Not Verified
Audit of a Product Line – Includes any product under Appendix 1 approval Director class rating as
(Airworthiness)
Date: 22-Mar-2024
specified in the CAR-145 / approved schedule issued to the particular organization.
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
PRELIMINARIES
DEFINITIONS (Continue….)
Bonded Stores – Means stores where materials/ spares, having evidence of proper documents
received from approved sources, are stocked.
Batch Number - Means the identification number allotted to a quantity of aviation fuel, lubricant
or special petroleum product which is considered as one lot for sampling and testing for
compliance with the relevant specification.
Base Maintenance - means any task falling outside the criteria are given above for Line
Maintenance.
Certificate of Approval – A document issued to an organization approved by DGCA/ and

defining the scope of approval granted.
Certificate of Competency – A certificate issued by DGCA to perform specialized processes

such as Welding and NDT.
Certifying Staff – Means those personnel who are organization by the AMO in accordance with
a procedure given in MOE approved by DGCA to certify aircraft or aircraft components for
release to service.
Certification Authorisation - means the authorisation issued to certifying staff by the

organisation and which specifies the fact that they those staff may sign certificates of release to
service within the limitations stated in such authorisation on behalf of the approved organisation.
Certificate of Maintenance – Means certificate issued in respect of an aircraft, component /

item of equipment by appropriately licensed AME, approved person or authorized person after
carrying out servicing, modification, repairs, replacement, overhaul, process, treatment, test,
operation and inspection, certifying that the work has been performed i.a.w. the Airworthiness
Requirements stipulated by DGCA.
Certificate of Release to Service – A certificate issued in respect of an aircraft or aircraft system

or component or equipment by appropriately licensed AME, authorized or approved person,
certifying that the same has been maintained, inspected and tested as per maintenance data and
is airworthy in all respect and fit for release to service.
Commercial Air Transport – Means the carriage of Passengers/Cargo/Mail for remuneration.
Component – Means any engine, propeller, part or appliance.
Continuing Airworthiness Management Organization (CAMO) – Means an organization

appropriately approved by DGCA (SUB DAW) in accordance with CAR M section
Signature Not2,Verified
M.A.
Subpart G, for the management of the continuing airworthiness of the aircraft it operates.
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PRELIMINARIES
Contracted – A person employed by another organization and contracted to work for the
organization.
Component - means any engine, propeller, part or appliance. which are in a satisfactory
condition, released on a CA Form 1 or equivalent and marked in accordance with CAR 21
Subpart Q or in this CAR.
Consumable Material - is any material which is only used once, such as lubricants, cements,
compounds, paints, chemical dyes and sealants, etc.
Complex Motor Power Aircraft - Means:

An Aero plane: Above 5700 Kg MTOM, or
Certificated for more than 19 seated passengers, or
Certificated for operation with at least 2 pilots, or
Equipped with turbojet engine(s) or more than 1 turboprop engine.
A helicopter: Above 3175 Kg MTOM, or
Certificated for more than 9 seated passengers, or
Certificated for operation with at least 2 pilots, or
A tilt rotor aircraft.
Defect - means a condition existing in an aircraft (including its systems) or aircraft component
arising from any cause other than damage, which would preclude it or another aircraft component
from performing their intended functions or would reduce the expected service life of the aircraft
or aircraft component.
Distributor – Means an organization approved to engage itself in sale of aircraft components,

spares, materials or goods which have been obtained in bulk, from the manufacturers or suppliers
approved in the country of manufacture, under incoming Release Notes or equivalent
certification documents.
Delivery Voucher means the document relating to fuelling/ defueling of aircraft which includes
and meets the airworthiness requirements of the DGCA.
Fuelling - shall mean dispensation of fuels and power boost fluids into an aircraft for the
generation of engines power and augmentation of thrust, and shall include both fuelling and
defuelling.
Fuelling Zone or Precautionary Area - is regarded as the area extending 6 metres radially from
the aircraft fuelling point, venting point and fuelling equipment.
Human Factors – Means principles which apply to aeronautical design, certification, training,
operations and maintenance and which seek safe interface between the human and(Airworthiness)
Director other system
components by proper consideration of human performance. Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
PRELIMINARIES
Human Performance – Means human capabilities and limitations which have an impact on the
safety and efficiency of aeronautical operations.
Inspection – Means the examination of an aircraft/aircraft component to establish conformity

with an approved standard.
Independent Qualified Person is the person who performs the independent inspection and
attests the satisfactory completion of the task and that no deficiencies have been found. The
‘independent qualified person’ does not issue a certificate of release to service, therefore he/she
is not required to hold certification privileges;
Incoming Physical Inspection is an inspection carried out by a person to ensure that a

components, standard parts and materials are in satisfactory condition, the organisation should
perform an incoming physical inspection. The incoming physical inspection should be performed
before the component is installed on the aircraft.
Item of Equipment – Means any self-contained unit which, when attached to or installed in an
aircraft, performs a function essential under certain operating conditions of airworthiness or
safety of the aircraft or its occupants.
Large Aircraft – Means an aircraft, classified as an aero plane with a maximum take-off mass
more than 5700 kg, or a multi engine helicopter.
Level 1 Finding is any significant non-compliance with CAR -145 requirements which lowers
the safety standard and hazards seriously the flight safety.
Level 2 Finding is any non-compliance with the CAR-145 requirements which could lower the
safety standard and possibly hazard the flight safety.
Level 1 Training – a training imparted for familiarization with the principal elements of the
subject and with the basic elements of the subject. This includes a simple description of the
whole subject, using common words, examples and use of typical terms.
Level 1 Training - a training imparted for a general knowledge of the theoretical and practical
aspects of the subject and an ability to apply that knowledge. This gives to understand theoretical
fundamentals of the subject, a general description of subject using as appropriate, read and
understand sketches, drawings, schematics subject and knowledge in a practical manner.
Level 3 Training - a training imparted for the theoretical and practical aspects of the subject and
a capacity to combine and apply the separate elements of knowledge in a logical
Signature and
Not Verified
comprehensive manner. This gives to understand theoretical fundamentals of the subject., a
general description of the subject, a practical manner using manufacturer'sDirector
instructions. various
(Airworthiness)
sources and measurements and apply corrective action where appropriate. Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
PRELIMINARIES
Line maintenance means any maintenance that is carried out before flight to ensure that the
aircraft is fit for the intended flight. It may include trouble shooting; defect rectification;
component replacement with the use of external test equipment, if required. Component
replacement may include components such as engines and propellers;
Maintenance – Means any one or combination of overhaul, repair, inspection, replacement,

modification or defect rectification of an aircraft or component, with the exception of pre-flight
inspection;
Maintenance - The performance of tasks required to ensure the continuing airworthiness of an

aircraft including any one or combination of overhaul, inspection, replacement, defect
rectification, and the embodiment of a modification or repair.
Maintenance Data – Means any information necessary to ensure that the aircraft or aircraft
component can be maintained in a condition such that airworthiness of the aircraft, or
serviceability of operational and emergency equipment as appropriate, is assured.
Major Repair: Any repair of an aeronautical product that might appreciably affect the structural
strength, performance, engine, operation flight characteristics or other qualities affecting
airworthiness or environmental characteristics.
Minor Repair - means a repair other than a major repair.
Major Defect - means a defect of such nature that reduces the safety of the aircraft or its
occupants and includes defects discovered as a result of the occurrence of any emergency or in
the course of normal operation of maintenance.
Modification: A change to the type design of an aeronautical product which is not a repair.
Major Modification which is not covered in Airworthiness Directives, DGCA mandatory

modification and service bulletin require approval of DGCA (AED).
Minor Modification is a design change that has negligible or no appreciable effect on the mass,
balance, structural strength, and reliability, operational characteristics affecting the airworthiness
of the aeronautical product and normally accomplished using standard or generally accepted
practices.
Maintenance Organization Exposition – Means the document that contains the material
required by CAR -145. A.70 to show how the organization complies with CAR-145.
Maintenance Workload – Includes all necessary work such as, but not limited to, planning,
maintenance record checks, production of worksheets/ cards in paperDirector
or electronic form,
(Airworthiness)
Date: 22-Mar-2024
accomplishment of maintenance, inspection and the completion of maintenance records.
18:33:23
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I/N: 001, Mar. 2024
PRELIMINARIES
Material, both raw and consumable, used in the course of maintenance when the organisation is
satisfied that the material meets the required specification and has appropriate traceability. All
material shall be accompanied by documentation clearly relating to the particular material and
containing a conformity to specification statement as well as the manufacturing and supplier
source.
Organization – Means either an organization registered as a legal entity within India or a natural
person. Such an organization may be located at more than one location in India and may hold
more than one CAR-145 / approval.
Operator - means a person, organisation or enterprise engaged in or offering to engage in aircraft

operation;
Overhaul – Means the restoration of an aircraft/aircraft component by inspection and

replacement in conformity with an approved standard to extend the operation life.
Pre-Flight Inspection – Means an inspection carried out before flight to ensure that the aircraft
is fit for the intended flight. It does not include defect rectification. This inspection may be carried
out by the pilot or another qualified person.
Psychoactive Substances – Alcohol, opioids, cannabinoids, sedatives and hypnotic, cocaine,

other stimulants, hallucinogens, and volatile solvents (coffee and tobacco are excluded).
Problematic use of substances: The use of one or more psychoactive substances by aviation
personnel in a way that: a) Constitutes a direct hazard to the user or endangers the life, health or
welfare of others; and/or b) Causes or worsens an occupational, social, mental or physical
problem or disorder.
Problematic Use of Substances – The use of one or more psychoactive substances by aviation
personnel in a way that: Constitutes a direct hazard to the user or endangers the life, health or
welfare of others; and/or Causes or worsens an occupational, social, mental or physical problem
or disorder.
Quality Assurance – Is an independent body with an overall authority for the supervision of
quality standards, enabling the standards set by the system of quality control to be enforced.
Quality Control – Is a management system for programming and coordinating the ongoing
quality and improvement efforts of the various groups in an organization in accordance with the
requirements of DGCA and any specific requirement of the organization or operator.
Quality Policy – Means the overall intentions and directions of an organization as regards
quality, as approved by the Accountable Manager. Director (Airworthiness)
Date: 22-Mar-2024
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I/N: 001, Mar. 2024
PRELIMINARIES
Repair - The restoration of an Aeronautical product to an airworthy condition to ensure that the
aircraft continues to comply with the design aspects of the appropriate airworthiness
requirements used for the issuance of the Type Certificate for the respective aircraft type, after it
has been damaged or subjected to wear.
Release Note – Means a document accompanying the sale of aircraft components, spares,
materials and goods and certifying that the same were obtained from an approved source, after
manufacture/repair/overhaul and all the relevant airworthiness requirements of the DGCA are
satisfied.
Raw Material is any material that requires further work to make it into a component part of the
aircraft, such as metal, plastic, wood, fabric, etc.
Rejection Note – Means a document issued by an approved organization for the purpose of
advising details of the rejection of certified aircraft goods, which fail to meet applicable
requirements.
Repetitive Defect - means a defect in an aircraft (including its components and systems) which
recurs, in spite of rectification attempt, on the same aircraft.
Relevant Aircraft and/or Components - means those aircraft or components specified in the
particular certification authorisation.
Support Staff - means those staff holding an aircraft maintenance engineer CAR 145. licence
under CAR 66 in category B1, B2 or B3 with the appropriate aircraft ratings. Working in a base
maintenance environment while not necessarily holding certification privileges.
Significant Deviation – Means more than 25% shortfall in available man hours during a calendar
month for any one of the functions specified in sub paragraph CAR -. A.30 (d) of CAR-145.
Sample Check – Of a product means to witness any relevant testing and visually inspect the
product and associated documentation.
Simple Test - means a test described in approved maintenance data and meeting all the following
criteria: the serviceability of the system can be verified using aircraft controls, switches, BITE,
CMC or external test equipment not involving special training. The test does not involve more
than 10 actions as described in approved maintenance data (not including those required to
configure the aircraft prior to test, i.e. jacking, flaps down, etc., or to return aircraft to its initial
Special/ Unscheduled Maintenance – Are checks performed on aircraft/ engines

SignatureafterNot
abnormal
Verified
flights or flights conditions viz. overweight landing, lighting strike, through turbulence
maneuvering, over speed, high drag load, bird strike and propeller strike. Director (Airworthiness)
Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
PRELIMINARIES
Similar Aircraft – Two aircraft can be considered as similar when they have similar technology,
construction and comparable systems, which means equally equipped with the following (as
applicable to the licence category): Propulsion Systems, Flight Control Systems, Avionic systems
and Structure.
Standard Parts are parts that are manufactured in complete compliance with an established
industry, Agency, competent authority or other government specification which includes design,
manufacturing, test and acceptance criteria, and uniform identification requirements. The
specification should include all the information that is necessary to produce and verify
conformity of the part. Examples of specifications are NAS, AN, SAE, SAE Sematec, Joint
Electron Device Engineering Council, Joint Electron Tube Engineering Council, and American
National Standards Institute (ANSI), EN Specifications, etc.
Troubleshooting - means the procedures and actions necessary using approved maintenance
data, in order to identify the root cause of a defect or malfunction. It may include the use of BITE
or external test equipment.
.
Unsalvageable Components - components categorised as unsalvageable because they have
reached their certified life limit or contain a non-repairable defect, certified life-limited parts that
have reached or exceeded etc.

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PRELIMINARIES

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
PART-00, GENERAL ORGANISATION
0.1 INTRODUCTION
A. Skynex Aero Pvt. Ltd. (SNA) has been established with a view to provide state of the art
flying training to student or trainee to enable obtain pilot's licenses utilizing aircraft fleet.
B. The organisation has its main base at Jalgaon Airport, Maharashtra and the corporate
office at New Delhi.
C. The organisation is maintaining its own aircraft under approval from O/o DGCA, India.
D. However, it may take up maintenance work of other organisation aircraft as per scope of
approval and capability of the organization.
E. The organisation is committed to maintain the highest standards of aircraft maintenance,
quality and safety with regards to the aircraft and its component.
F. The organisation has its own maintenance facility to provide maintenance services, and
support to own aircraft fleet and other’s aircraft.
G. In continuation of the expansion plan the organisation has entered in business of Aircraft
Maintenance and Repair through the CAR 145 approval and in this aspect the Maintenance
Organization Exposition (MOE) has been prepared for the reference document.
H. This MOE is prepared and purposed by the QM in consultation with the nominated post
holders and the AM.
I. The MOE is approved by O/o DGCA and is a prime reference document for all
maintenance and quality activities of the organization.

Date: 22-Mar-2024
18:33:23
Proposed By: O/o SNA (QM) Page 0.1 of 0.10 Approved By: O/o DGCA (WR)
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
0.2 RELATIONSHIP WITH OTHER ORGANIZATIONS/OWNERS
A. Primarily the organization is meant for maintaining its own aircraft. However, it may take
up continuing airworthiness and maintenance work of aircraft of other organization as per
scope of approval and capability of the organization.
B. In addition, organisation may have Aircraft Management, Operation Management and
Technical Management and other associated services and business support as per scope of
approval and capability.

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0.3 TYPE OF OPERATION
A. The organisation currently has operation of its aircraft for Flight Training purpose at its
approved operation base.
B. Organisation have its own CAMO and AMO for the aircraft fleet to undertake continuing
airworthiness and maintenance task of the aircraft and its component.

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0.4 FLEET COMPOSITION
A. Presently the organisation has different type and number of aircraft accordingly in its
fleet composition and maintenance facility.
B. Detail of type of aircraft maintained by the organisation in mentioned in this MOE.
C. The organisation operation and maintenance fleet may be different as per the Scope of
the Organisation.

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I/N: 001, Mar. 2024
0.5 MAINTENANCE ORGANISATION EXPOSITION (MOE)
A. MOE is a dynamic and approved document defining the quality/ safety policy of the
organisation to be followed for the maintenance of aircraft and its component.
B. The requirements and procedures set down in the MOE must be followed to ensure
compliance with CAR 145.
C. It is essential that all staff is aware, not only requirements of CAR 145 as they affect
their duties and activities, but also the underlying philosophy i.r.t. the operation.
0.5.1 MOE Content and Arrangement
A. The content of this MOE has been arranged so that each subject is dealt with insofar as
AMC material of respective CAR 145 paragraphs, defines them and other regulatory
publications.
B. MOE fulfills requirements of CAR 145 for grant of approval to carry out maintenance of
aircraft i.a.w manufacturer requirement, Aircraft Rules 1937, CAR and any other
instruction issued by DGCA.
C. This MOE will not override requirements of Indian Aircraft Rules, relevant CARs, and
rules. MOE basically covers all regulatory aspects i.a.w. CAR 145 requirement and has
following parts.
------- Preliminaries
Part -00 General Organization.
Part -01 Management Procedure
Part -02 Maintenance Procedures
Part -03 Quality System Procedures
Part -04 Contracted Operator Procedure
Part -05 Sample Documents/ Forms

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0.5.2 MOE Use
A. The instructions given in this MOE is to be followed by all the concerned personnel
engaged in Engineering/ Maintenance activity of the organisation.
B. This Manual applies to all Engineering/ Technical Personnel of the organisation.
Although, for simplification reference the texts are made in masculine gender only.
C. The MOE is approved by the O/o DGCA and subsequent revisions will be incorporated
only after specific approval from O/o DGCA.
D. Although the manual strives to give its users, accurate and straight forward description.
However, sometimes an inadvertent mistake may occur.
E. User observation and suggestion will be acknowledged as per the Feedback/ Discrepancy
Form mentioned Part-05 Appendix
F. MOE shall be kept continuously updated as and when there are changes to requirements,
applicable Aircraft Rules, CAR and any instructions issued by DGCA from time to time.
G. The LEP of the MOE shall be approved by DGCA. The approved MOE shall be
distributed as per the distribution list.

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0.5.3 MOE Revision
A. Changes/ amendment made in approved MOE are termed as ‘MOE Revision’.

B. Every MOE Revision will have a particular Revision Number along with revision date
on all concerned pages.
C. Consequently, Pages, which are not affected by any Revision, shall contain its initial
Issue Number (I/N) and Revision Number (R/N) along with its date.
D. The Policy/ Procedure revised in MOE shall have a Side Bar on left hand side to indicate
the contents which has been revised.
E. The MOE shall be kept continuously updated as and when there are changes to
requirements, applicable Aircraft Rules, CAR and any instructions issued by DGCA from
time to time affecting the organisation policy and procedures.

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0.5.4 MOE Approval
A. The prepared draft MOE initial or subsequent revision in consultation with AM and
other relevant post holder is purposed by the QM to the O/o DGCA for its approval.
B. It is the responsibility of the QM to review the MOE annually and introduce all relevant
revision in relation to organization scope, regulatory requirement, policy and procedure
in consultation with AM and other relevant Post Holders.
C. It is a mandatory that the requirement of purposed MOE has to be followed after approval
from O/o DGCA as required under CAR-I45. A.70.
D. The LEP of the MOE shall be signed and approved by DGCA and it is to treated as an
approval of MOE.
E. The No pages of this manual shall be removed/ altered without the concurrence of O/o
DGCA/ QM.

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0.5.5 MOE Distribution
A. Master copy of this MOE shall be retained with QM and shall be available for inspection
by officers of DGCA.
B. Further the soft copy or hard copy as applicable. The approved MOE shall be distributed
as per the distribution list.
C. On request basis the additional soft copy of approved MOE shall be made available to
other concerned personnel.
D. On demand, additional soft copies will be given to other O/o DGCA where the
organization having additional base.
E. Holders of this manual is responsible for ensuring that their nominated staffs are fully
conversant with the contents of this manual.
F. The requirement and procedures set down in this MOE are under constant review and
development for ensuring most expeditious and economic methods of achieving safety,
airworthiness, reliability and standard(s).
G. So, it is expected from all Engineering Personnel to update their knowledge from time to
time on relevant revised parts of MOE as per the work they perform.

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D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
❖=======❖======❖

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PART-01, MANAGEMENT PROCEDURE
1.0 MANAGEMENT PROCEDURE
A. Part-01 of this MOE defines the management procedure in respect of the organization.
B. Management procedure specifies management personnel of organization and their
requirements.
C. It also specifies the duty and responsibility of the management personnel to ensure the
organization standard and accountability.
1.1 CORPORATE COMMENTMENT BY THE ACCCOUNTABLE MANAGER

[Ref. CAR 145.A.70(a)1, GM 145.A.70(a), 145.A.90(a)]
A. 'This exposition defines the organisation and procedures upon which DGCA CAR -145
approval is based as required by CAR 145.A.70.
B. These procedures are approved by the undersigned and should be complied with, as
applicable, when work orders are being progressed under terms of CAR-145 approval.
C. It is accepted that these procedures do not override the necessity of complying with any
new or amended regulation published by DGCA from time to time where these new or
amended regulations are in conflict with these procedures.
D. It is understood that DGCA will approve this organisation whilst DGCA is satisfied that
the procedures are being followed and work standards maintained.
E. It is further understood that DGCA reserves the right to suspend, limit or revoke the
approval of the organisation if DGCA has evidence that procedures are not followed or
standards not upheld.
Signature:
Date: 21/03/2024
Aditya Kanwal Bhardwaj
Accountable Manager/ Director
For and on behalf of Skynex Aero Pvt. Ltd.
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I/N: 001, Mar. 2024
1.2 SAFETY AND QUALITY POLICY

[Ref. CAR 145.A.30(a)2,145. A.65(a), AMC 145.A.65(a),145. A.70(a)2]
A. Organisation has established a safety and quality policy for organization as required for
CAR-145 organizations. As part of safety and quality policy, organisation ensures that:
1. Human factors principles are applied.
2. Encourage personnel to report maintenance related errors/incidents to meet Part-
145 requirements.
3. Safety as a prime consideration at all times for all the staff.
4. Compliance with procedures, quality standards and regulations are the duty of all
personnel.
5. The need for all personnel to cooperate with the quality auditors.
6. Safety standards are not reduced by commercial imperatives.
7. Resources used are good and pay particular attention to carry out correct
maintenance at the first attempt.
8. Train all organisation staff to be aware of human factors and set a continuous
training programme in this field.
Signature:
Date: 21/03/2024
Aditya Kanwal Bhardwaj
Accountable Manager/ Director
For and on behalf of Skynex Aero Pvt. Ltd.

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I/N: 001, Mar. 2024
1.3 MANAGEMENT PERSONNEL

[Ref. CAR 145.A.30 (a), (b), (c) &CAR-145. A.70 a (3)]
A. Organization should have sufficient and qualified management personnel to ensure the
functions of the organization as per the scope of approval.
B. Management/ nominated personnel performance is adjudged on the basis of knowledge,
competency and skill.
C. Management personnel structure, function and involvement are divided in such a way
that they responsible for airworthiness and maintenance of aircraft components in
maintenance operation
D. Management Personnel for the purpose of CAR-145 consist of the following personnel
who are responsible for various activities of the maintenance organization.
1. Accountable manager (AM) Aditya Kanwal Bhardwaj
2. Quality Manager (QM) Ravi Kumar
3. Maintenance Manager (MM) Ankush Jain
E. The above personnel accepted and is responsible to ensure that AMO in compliance
with CAR-145 requirements.
F. The above nominated persons, are directly responsible to the Accountable Manager for
compliance with regulations.
G. QM, MM are stationed at Principal Base of business of the organisation facility.
H. AM ensures, while nominating management personnel that they have relevant
qualifications, knowledge and satisfactory experience as defined in this MOE.
I. Whenever there is any change in Post Holders, such changes shall be immediately
intimated to the concerned O/o DGCA and subsequently AM shall nominate the new
persons accordingly for the acceptance.
J. The approval granted to the organization shall be deemed to be invalid if change in the
Post Holder is not intimated and the new Post Holders are not nominated within the
stipulated time period.
K. Accountable Manager to undergo HF, SMS, CAR 145, CAR M and other regulation
training.
L. The nominated Post Holders vide DGCA CA form 4 undergo the following mandatory
trainings as a pre-requisite:
1. Induction Training by the organization, shall be conducted by QM/MM.
2. CAR-145 Training.
3. CAR-M Training.
4. Human Factor (HF) Training
5. Safety Management System (SMS) Training
6. General Familiarization of the aircraft(s), under scope of approval of CAR 145. **
7. Any other relevant information for the assigned job.
** Familiarization training (equivalent to Level 1) will be provided to all post holders

either in house of or by other approved organisation. Signature Not Verified
All these trainings can be provided in-house or from any other external
Signed by: Shivagencies.
Raj Singh
However, for Company policies and procedures training will be provided by QM/ MM.
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1.3.1 Accountable Manager
A. The board of the director of the organization will appoint a suitable person as an AM,
with corporate and financial authority for ensuring that all maintenance activities are
carried out to standard required by the CAR-145 [Ref. CAR 145.A.30(a)].
B. Before acceptance, it has to be ensured that appointed AM should have
1. Corporate financial authority to run the organization,

2. Able to demonstrate basic understanding of CAR 145,
3. Familiar with Human Factor principle,
4. Familiar with the Safety Management System,
5. Establish and promote the safety and quality policy,
C. AM will nominate other management personnel (post holder) after ensuring personnel
have sufficient background and satisfactory experience related to aircraft / component
maintenance, quality auditing and can demonstrate relevant domain knowledge and also
demonstrate the working knowledge of the CAR. (Ref. CAR 145.A.30.b.3).
D. Whenever AM will change, Corporate Commitment Statement will be signed by newly
appointed AM.
E. Change in any post holder other than AM requires approval from O/o DGCA.
DGCA may in particular cases as an exception accept a nomination which does not
meet the requirement in full. In such a circumstance the nominee should be able to
demonstrate his experience/ qualification which DGCA will accept has been
comparable. Such acceptance will depend up on the ability of the nominee to
perform effectively the function associated with post and the scale of the operation.

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1.3.2 Quality Manager
A. QM is a Nominated post holder acceptable to DGCA and responsible for Quality system
including the associated feedback system as required by CAR-145.
B. Nomination for the QM will be made in CA FORM 4 with supporting documents to O/o
DGCA. (Ref. CAR 145.A.30 b.2).
C. QM reports to the AM. QM must meet the following minimum requirements;
1. 5 years of experience in the Aviation Industry in appropriate position.
2. A relevant engineering degree or an AME qualification with additional education
acceptable to DGCA (AME Licence/ BAMEC/ BAMEL Holder)
3. Basic knowledge of Human Factor principle,
4. Basic knowledge of Safety Management System,
5. Induction or refresher training
6. Familiarization (Equivalent to Level 1) training for type of aircraft or work;
7. Quality system and auditing technique training,
8. Thorough knowledge with the organization's MOE,
9. Knowledge of maintenance methods.
10. Knowledge of applicable regulations.
D. QM is basically responsible to establish and monitor the quality system to ensure the
working procedure of the organization as per the current CAR 145 requirements.
E. The nominated and approved QM is directly reportable and accessible to the AM.

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1.3.3 Maintenance Manager
A. AM will nominate a MM for the responsibility for ensuring that all maintenance activities
are carried out to standards specified in CAR 145. A.65 with a proper co-ordination and
control.
B. Nomination for the MM will be made in CA FORM 4 with supporting documents to O/o
DGCA. (Ref. CAR 145.A.30 b.2).
C. Before nomination, AM will ensure that the nominated MM have:
1. Knowledge of the CAR 145, CAR M and Maintenance Practices,

2. Licensed AME in any category as per DGCA requirement,
3. Actual aviation environment experience of two (05) years,
4. Total aviation experience of five (05) years,
5. Basic knowledge of Human Factor principle,
6. Basic knowledge of Safety Management System,
7. Familiarization (Level 1) Training for type of aircraft,
8. Familiar with MOE policy and procedures,
D. MM will ensure the compliance of the quality and safety policy of the organisation by
implementing approved policy and procedure in maintenance division of organisation.
E. The nominated and approved MM is directly reportable and accessible to the AM.

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1.4 DUTIES AND RESPONSIBILITIES OF MANAGEMENT PERSONNEL

[Ref. CAR 145.A.30 (a), (b), (c) , CAR-145. A.70 a (4)]
A. All the nominated personnel are jointly responsible for ensuring that organisation in
compliance with CAR 145 or DGCA requirements for continuous approval of
organization and that all maintenance is performed i.a.w. MOE procedure and standard.
B. To ensure the compliance of standard and procedure the duties and responsibility are
defined for the all nominated and approved management personnel.
1.4.1 Duties and Responsibilities - Accountable Manager
The AM acceptable to DGCA is responsible for the following:
A. Ensure that maintenance carried out by organization meets standards required by DGCA;
B. Establish and ensure the safety and quality policy specified as per CAR 145.A.65(a);
C. Ensure effective implementation of policy and procedures approved in MOE;
D. Ensure adequate contractual arrangements between organization and contractor.
E. Ensure that necessary finance, manpower resources and facilities (hangar, office space
for all employee, tool, equipment, maintenance data and necessary materials i.e.
components, spares, consumables etc.) are available to enable the company to perform
the maintenance, any other additional work which may be undertaken.
F. Ensure that any charges/ Fees are paid in respect of CAR 145 approval.
G. Ensure Post holder’s competence assessment to meet current regulation requirement.
H. Take feedback from QM with respect to audit performed;
I. Ensure corrective action of discrepancy observed are carried by responsible person;
J. Prepare and develop Annual budget after taking inputs from Post holders.
K. Ensure sufficient financial authority for quality and safety requirements compliance.
L. Responsible to return approval to competent authority in case of surrender or revocation.
M. Duties include maintaining an adequate and knowledgeable staff to plan, perform,
supervise, and inspect the work being performed on the organization.

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1.4.2 Duties and Responsibilities – Quality Manager
The QM acceptable to DGCA is responsible for the following:
A. Ensure an independent quality system to monitor the compliance of organization with

DGCA/ MOE requirements.
B. Define the human factors principles to be implemented within the organization.
C. Implement a quality audit program in which compliance with all maintenance procedures
is reviewed at regular intervals in relation to each type of aircraft;
D. Report all non-compliances or poor standards observed during audit to the responsible
Post holder along with the AM.
E. Report to the AM that the event of any reported discrepancy not being adequately
attended or any disagreement over the nature of a discrepancy.
F. Establish follow up and closure of any non-conformances identified.
G. Establishes and join regular feedback reviews meetings with the AM to appraise the
effectiveness of the quality system.
H. Review any reported discrepancy not being adequately closed by the relevant person or
in respect of any disagreement concerning the nature of a discrepancy;
I. Issue/ renewal/ cancellation of certifying staff authorizations for maintenance of aircraft
and re-weighing of the aircraft (if required) after satisfactory competency assessment’;
J. Establish feedback from maintenance incidents/ issues and cater the same into the
continuation training program.
K. Prepare MOE for use within the organization and ensuring their adequacy regarding
CAR 145 and any amendments to the Regulation.
L. Update MOE from time to time in accordance with current regulatory requirements
(DGCA/ CAR/ AAC etc.). and submit the same to O/o DGCA for approval;
M. Coordinating action on airworthiness occurrences and for initiating any necessary further
investigation and follow-up activity.
N. Co-ordinate and correspond with DGCA on airworthiness matters, approval of
organization licensing and approval of personnel
O. Monitoring training requirements of all person associated in AMO.
P. Maintaining a list of certifying staff associated with the organisation;

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1.4.3 Duties and Responsibilities – Maintenance Manager
The MM acceptable to DGCA is responsible for ensuring the following:
A. Satisfactory completion and certification of all maintenance work required by the

organization/ customers i.a.w. work specification (Work Order, MOE procedures).
B. Appropriate office facilities and along with hangar for planned work and
cleanliness of hangar and office accommodation;
C. Organization have appropriate working environment for task being undertaken
and adequate storage facilities for parts, tools, equipment and materials;
D. All required training of maintenance personnel has been carried out and valid;
E. Complied with organization’s maintenance procedures and standards;
F. Availability of all tools, equipment and materials to perform the planned tasks;
G. Sufficient competent personnel to plan, perform, supervise and certify work undertaken;
H. Implement all published maintenance policy/ procedure within the organization;
I. Accomplishment of good maintenance practices and of work to the
J. Highest airworthiness, workmanship standards in compliance with DGCA requirement;
K. Ensure proper support for establishment of organization quality system;
L. Coordination of the performance of maintenance of the aircraft;
M. All maintenance is correctly certified and documented;
N. Responding to quality deficiencies arise from independent audits of responsible area;
O. Notifying AM for finance and acceptability of standards against the audit deficiencies;
P. Maintain hangar adequacy plan with respect to aircraft number and maintenance type;
Q. Maintain close liaison with Store In-charge/ CS or SS for the activities performed;
R. Implement safety policy and human factor issues, and DTL as per AAC 05 of 2019;
S. Develop budget input and Man Hours Plan and inform AM to take necessary action to
fulfil the shortage/ requirement of manpower;
T. Report AM about any act of misconduct, indiscipline, insubordination etc.;
U. Recommend and forward application for competency assessment of the personnel;
V. Raise the training requirement for the maintenance personnel as and when required;
W. Coordinating training program for maintenance personnel with the quality department;
X. Recording and notifying any inaccurate, incomplete or ambiguous procedure, practice
information or maintenance instruction contained in the maintenance data;
Y. Acceptance of work orders issued by CAMO after ensuring the availability of sufficient
manpower, CS, all required tools and equipment, spares etc. for carrying out works;
Z. Quality of workmanship in the final product to a standard acceptable to organization;

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1.5 MANAGEMENT ORGANISATION CHART

[Ref.: CAR 145.A. 30 (b) & CAR 145.A70 (a.5)
A. The management chart showing the hierarchy and coordination relationship between the
management personnel of the organisation.
B. This structure is not limited to this chart, but will vary as and when required as per future
planning and expansion.
1.5.1 General Organisation Chart
BOARD OF DIRECTOR
CHIEF SECURITY ACCOUNTABLE

OFFICER (CSO) MANAGER (AM)
Flight Training Continuing Airworthiness Approved Maintenance Safety Management

Organisation (FTO) Management Organisation Organisation (AMO) System (SMS)
(CAMO)

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1.5.2 Maintenance Organisation Chart
ACCOUNTABLE MANAGER
QUALITY MANAGER MAINTENANCE MANAGER
AUDITOR CERTIFYING STAFF STORE INCHARGE
TECHNICAL OFFICER TECHNICIAN STORE ASSISTANT

TECHNICIAN
HELPER

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1.6 LIST OF CS/ SS AND AIRWORTHINESS REVIEW STAFF

[CAR 145.A.35 (j) & CAR145.A70 (a.6)]
A. Organisation has appropriate certifying staff to commensurate with the maintenance

capability of the organisation.
B. The number and qualification of the certifying staff varies as per the work load and
capability requirement.
C. Organisation has type rated certifying staff qualified as category B1, B2 and B3 in
accordance with CAR-66 and 145 A.35 to carryout maintenance.
D. List of Certifying Staff will be maintained in Quality System department and will be
updated time to time.
E. The list of certifying staff will contain at least following information
1. Name of Engineer
2. Licence No.
3. Category of Licence
4. Endorsement in Licence
5. Authorization No
6. Scope/limitation of authorization
7. Date of expiry

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1.6.1 CERTIFYING STAFF RECORDS

[CAR 145.A.35 (j)]
A. Organisation will maintain a record of all CS and Certification Authorization holders,

along with their specimen signatures along with medical assessment and training.
B. The record will be kept in paper format and controlled by the Quality Department.
C. Access to these records will be only to designated persons so that the records cannot be
altered or become accessible to unauthorized persons.
D. However, such records will be available at any time for DGCA personnel for scrutiny.
E. The records will be maintained at least for a period of three years after the CS has ceased
to be in the employment of the organisation.
F. In addition, upon request, the Quality Department shall furnish certifying staff with a
copy of their record on leaving the organization
G. The following minimum information will be kept on record in respect of each person:
1. Name
2. Date of Birth
3. Basic Training
4. Type Training
5. Experience
6. Continuation Training
7. Evidence of Competency Assessment
8. Copy of AME License held under CAR 66
9. Qualification relevant to the approval
10. Copy of Authorization issued
11. Details of Limited or One-Off Certification Authorization issued.

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1.6.2 AIRWORTHINESS REVIEW STAFF

[CAR 145.A.36]
A. Organisation is not approved for the issuance of Airworthiness Review Certificate.

B. Presently organisation not have airworthiness review staff and hence this para is not
applicable.

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1.7 MAN POWER RESOURCES

[Ref.: CAR 145 A.30.d, CAR 145 A.70.a.7 ]
A. Organisation will employ sufficient and competent man power to execute planned work
and intended function of the organization as per scope of approval.
B. In all areas man power resources are continuously monitored to ensure availability of
adequate resources to allow the maintenance organization to fulfill its obligations under
the requirements of CAR-145.
C. To support the work being progressed under the terms of approval granted to the
organisation, it ensures that sufficient and competent manpower is available.
D. AM will ensure annual review is carried out to augment trained man power. The same
shall also be reviewed at the time of induction of new aircraft in the capability list.
E. Organization employs or utilizes employed staff of operator/ owner under regular
maintenance contract, or contracts such staff of which at least half the staff strength that
perform maintenance shall be employed to ensure organizational stability.
F. Contracted staff, being part time or full time should be made aware to compliance with
the organization’s procedures specified in the MOE relevant to duties.
G. Organisation shall ensure to utilize the employed staff of operator/ owner under regular
maintenance contract provided the same is reflected in the maintenance contract.
H. Numbers of personnel are provided as per number/ variant of aircraft in the organization.
I. SNA will nominate and/ or recruited personnel as a Deputy Post Holder if required.
J. Deputy Post Holder shall undertake day-to-day functions of the Post Holder in the
absence of the Post Holder if the organisation has designated such deputy.
M. When the absence of a Post Holder is more than 15 working days, the same shall be
intimated to DGCA office, by the Post Holder himself or the AM.
N. When the absence of a Post Holder goes for more than 30 working days, the AM shall
seek approval of DGCA, for continued functioning.
O. In absence/ leave of QM, for a period of less than 30 working days, AM will perform the
duties and responsibilities of QM.
P. In absence/leave of MM, for a period of less than 30 working days, the MM will depute
a senior AME to perform his duties and responsibilities and the same will be intimated
to all post holders and all maintenance personnel.
Q. NOTE 1: In absence of post holders, for a period of more than 30 working days, AM
will nominate another person for Post Holder.
R. NOTE 2: In the absence of AM not more than 30 days other Director will look after the
duties and responsibilities of AM. If the absence is more than 30 days then the
organization will intimate DGCA and nominate another suitable person for the post of
AM to the DGCA.

Date: 22-Mar-2024
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1.7.1 Human Performance Limitation
A. Organisation shall control working system/ environment in the organization so that

human performance limitation will not be exceeded and safety in carrying out
maintenance of aircrafts shall not be jeopardized at any point.
B. Further, at any stage duty time limitation (DTL) of aircraft maintenance personnel shall
not be exceeded due to shift work or shortage of manpower, which would have otherwise
degraded human performance.

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1.7.2 Manpower Planning
A. For ideal condition the man power available should be higher or equal to the maximum
man hours required considering human factor.
B. A certain absents will be considered while calculating the manpower requirement to cater
for leave, training etc.
C. Normal working hour consist of eight hours with sufficient period for lunch and break.
D. Department heads shall raise indents for manpower planning taking consideration of:
1. Fleet Type, Strength and Age
2. Maintenance Programme and Facility
3. Work Quantum, Load and Distribution
4. Manpower Availability and Utilisation
5. Human and Safety Factor
E. The Organisation has an adequate number of manpower dedicated to perform the

maintenance and quality control jobs.
F. As on date, the available resource (in man hours) per head involved in maintenance
and quality control are as following:
1. Total working days in a month = 25 Days (Approx.)
2. Working hours per day = 8 Hrs.
3. Total working hours in a month = 25 X 8 = 200 Hrs.
4. No. of Maintenance per Aircraft per month = 05 (Approx.)
5. No. of Aircraft Managed by the organisation = 12 (Approx.)
6. Man-hour required for a single Maintenance = 24 (Hrs.)
7. Variation of Manhour and Maintenance = 20%
8. Monthly technical man-hour requirement = (5*12*24) +20% = 1728 Hrs.
MANPOWER PLANNING (TENTATIVE)

S/N Designation Full Man-Hour
Time Monthly Yearly
(25*8) (200*12)
1. Accountable Manager 001 200 2400
2. Quality Manager 001 200 2400
3. Auditor 001 200 2400
4. Technical Officer (Quality) 001 200 2400
5. Maintenance Manager 001 200 2400
6. Certifying Staff 004 800 9600
7. Technician 007 1400 14400
8. Helper 006 1200 14400
Total 20 4400 52,800
G. In addition to tentative manpower planning, organisation will utilize the service of other
CS/ SS for the for the specified maintenance service i.e. B2 AME Signature
service, Not Verified
specialised
task, etc. as and when required. Signed by: Shiv Raj Singh
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1.7.3 Review of Man Hour Plan
A. The organization has a maintenance man-hour plan Demonstrating that the organization
has sufficient staff to plan, perform, supervise, inspect and quality monitor organization
in accordance with the approval.
B. After initial structuring of Manpower Resources, Post holder will reassess man-hour
planning after taking reports from department head heads on Quarterly basis in terms of
work performed and man hours consumed to determine significant deviation.
C. New and additional manpower recruitment shall be carried out as per the requirements
given by the individual department heads.
D. Organization management, planning and control system, through management review
meeting, discussion and reporting function, will always ensure that there is enough staff
coverage to complete particular job or function safely and to highest attainable standard.
E. Any shortfall in term of manpower resource, when reported to AM shall be processed
earliest as per organisation policies.
F. Exceptional case temporary/ contracted staff may hire and work under organisation
quality system or work may sub contracted to another maintenance organisation.
G. Shortfall in available man power more than 25% during a calendar month for any reason
is considered as a significant deviation.
H. Any significant deviation will be reported through department head to AM for correction.
I. A review of maintenance man hour planning will be done at least every three months and
updated whenever necessary based on the requirements of operations.
J. MM ensures availability of man power for completion of maintenance before accepting
work order with the help of maintenance planner.
K. The organization has to monitor that estimated man hour and actual man hour available
does not vary more than 25% during a calendar month for every function.
L. If such circumstance arises MM will inform AM to take necessary to fulfil the
requirement of manpower.
M. MM will prepare a projected manhour plan quarterly as per the average fleet operation.

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I/N: 001, Mar. 2024
1.8 GENERAL DESCRIPTION OF THE FACILITIES AT BASE

[Ref.: CAR 145.A.25 (a.b.), CAR 145.A70 (a.8)]
A. Organisation has sufficient facility for the manpower to carry out their designated work.
B. The facility includes tools, equipment, hanger, store, quality cell and offices for the
Certifying and other staff.
C. Facility provides appropriate office accommodation and maintenance facilities for all
planned work, ensuring in particular protection from weather elements. .
D. Organisation has corporate Office for the financial activity and maintenance organisation
for the maintenance activity.
REGISTERED CORPORATE OFFICE:

1st Floor, 400, Block ‘C’
Near Ramphal Chowk, Sector-07,
Dwarka, New Delhi-110077
Email: [email protected]
APPROVED MAINTENANCE ORGANISATION

Plot No. 2.2, Jalgaon Airport,
Jalgaon, Maharashtra-425003
Email: [email protected]
E. SNA is an approved maintenance organisation and its maintenance facility is such that
associated maintenance personnel carry out the maintenance activity as per the standard
and requirement within the scope of approval.
F. For the proper working and maintenance activity, organisation AMO has three sections
as mentioned below:
1. Management Cell (Office Facility)

2. Material Cell (Store Facility)
3. Maintenance Cell (Hanger Facility)

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Date: 22-Mar-2024
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1.8.1 Management Cell (Office Facility)
A. Management cell is concerned with office accommodation of the personnel.

B. It has the office accommodation for the post holder, certifying staff and support staff.
C. Office accommodation should have such a way that the personnel could perform their
duty and responsibility.
D. Office accommodation should have designated:
1. Sufficient office area to accommodate the personnel;
2. Modern and adequate furniture;
3. Adequate and secure storage for documents;
4. Adequate and pleasant lighting;
5. Regular and standby power supply;
6. Environmentally controlled
7. Water supply for sanitation and other purposes;
8. Equipped with computer, printer and scanner;
9. Sufficient stationary for documentation;
10. Protection from Dust and airborne contamination’
11. Protection from fire and weather elements;

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1.8.2 Material Cell (Store Facility)
A. Material cell is concerned with movement of the material for the maintenance. Material
cell (store) have office accommodation for the personnel and material.
B. Material cell should be properly marked and have designated area for the acceptable and
non-acceptable material.
C. Proper storage facilities are provided for aircraft components, equipment tools and
materials. Storage facilities are kept clean, ventilated and maintained at regulated dry
temperature to minimize the effects of condensation.
D. Storage racks are provided to ensure sufficient support for aircraft components such that
component is not distorted during storage.
E. Separate store facility is provided for the Tools, Spares, POL items and commercial items;
F. Proper segregation of serviceable components, material, equipment and tools are ensured.
G. All stored components, wherever practicable, will remain packaged in protective material
to minimize damage and corrosion during storage.
H. Only authorised personnel are allowed access to storage facilities.

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1.8.3 Maintenance Cell (Hanger Facility)
A. Maintenance cell is concerned with area of actual maintenance carried out as per the
scope of approval.
B. Maintenance cell is responsible for planning and maintenance i.a.w. maintenance
schedules and requirements to ensure their airworthiness.
C. Organisation has hangar facility to accommodate aircraft to execute maintenance work
efficiently and systematically.
D. Hangar construction is rigid type and includes offices, store and aircraft parking space.
E. Hangar is kept clean by routine cleaning of the hangar and area surrounding the hangar
whereas hangar floor shall always be kept clean.
F. All supporting equipment’s for mooring (locking) the aircraft in position shall always be
available in the organization.
G. Admin offices are temperature controlled, well lighted and maintain clean and dust free.
H. While arranging any equipment in hangar space, it is ensured that it does not hamper
jobs/ inspection going on aircraft.
I. Equipment not in use or damaged equipment shall be kept out of the hangar.
J. Hangar floor is made with smooth cemented surface and dust and any other airborne
contamination are kept minimum.
K. Hangar is properly lighted and ventilated for a clean and healthy working environment.
This is particularly essential in the case of confined spaces.
L. Overhead lights are available, to provide sufficient lightning in the hangar, so that
maintenance of aircrafts can be carried out in the hangar in an efficient manner.
M. Additional portable lights are also available in hangar to perform maintenance activity.
N. The electrical wiring inside the hangar is in good condition and the electrical main switch
is located in easily accessible place inside the hangar.
O. A center line passes through the middle of the hangar and is painted clearly. In addition,
a peripheral walk way should be marked and painted inside the hanger.
P. Hangar is equipped with sufficient trestles, ladders, work station, temporary storage
racks, power and pneumatic source, jacks along with necessary general, special tools,
Q. Pneumatic air supply (compressor) must be checked for reliability, proper lubrication,
proper gauge reading and convenient location with proper oil/water drain outs.
R. GSE should be serially numbered and be parked in designated area. Trestles and step
ladders must also have rubber pads to prevent damage to the aircraft.
S. Separate Waste Containers for solid (soiled rags) and liquid (waste oil, fuel, hydraulic
oil) waste is located in convenient places and will be used correctly.
T. All waste shall be dumped out of hangar at regular basis with all proper precautions.
U. Fire extinguisher of correct type, quantity/ condition with valid test and service date
printed shall be located in designated areas marked as “Fire Point” with paint inside the
hangar and shops. The location of these fire extinguishers must not be changed.
V. Hangar will have earthing point which shall be marked properly with resistance value
and due date printed on it. The resistance value will be checked annually.
W. If the weather condition deteriorated to an unacceptable conditionSignature
organization Notwill hold
Verified
the maintenance work till the weather condition normalized. Signed by: Shiv Raj Singh
X. Additional ear protection devices are been made available for maintenance personnel use.
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I/N: 001, Mar. 2024
1.8.4 Organisation Facility Layout
A. SNA has sufficient and adequate hanger facility and work station to perform the work as
per the scope of approval of the organisation.
B. Organisation facility and its layout is adequate and sufficient as per work/ maintenance
quantum and requirement.
C. Organisation facility layout should be such a way that it has following:
1. Sufficient and adequate Fire Fighting System;
2. Adequate and secure storage for tools;
3. Adequate and pleasant lighting;
4. Regular and standby power supply;
5. Proper and accessible First Aid Kit;
6. Displayed standard maintenance practices;
7. Water supply for sanitation and other purposes;
8. Designated area for Ground Support Equipment;
9. Separate Waste Containers for solid and liquid waste;
10. Easily accessible electrical main switch inside the hangar;
11. Earthing point be properly marked and inspected;
12. Designated area for unsalvageable item storage;
13. Designated work station for a specific work;

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D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
1.8.4.1 Maintenance Cell (Hanger Facility) Layout
POL
STORE
DOOR
10 Ft
30 Ft
TOOL STORE STAFF ROOM TOILET TOILET

TECHNICIAN
AND HELPER
20 Ft
DOOR DOOR MM DOOR CLASS DOOR DOOR
AND ROOM MEDICAL
G
CS/ SS ROOM
DOOR
S
DOOR DOOR DOOR DOOR
E
I
10 Ft
T
E
M
20 Meters
MAINTENANCE CELL
(HANGER FACILITY)
21 Meters

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I/N: 001, Mar. 2024
1.8.4.2 Management Cell (Office Facility) Layout
WINDOW
DOOR
DOOR
OPERATION SECTION
WAITING AREA
DOOR
DOOR
MATERIAL
CELL
DOOR
DOOR
ORGANIASATION
AIRWORTHINESS
MANAGEMENT
MANAGEMENT
CONTINUING
INSTRUCTOR
CELL
FLIGHT
CHIEF
DOOR
DOOR
TOILET
ACCOUNTABLE
MANAGER
TOILET
DOOR
DOOR
DOOR
MANAGER
QUALITY

DOOR Signed by: Shiv Raj Singh
Date: 22-Mar-2024
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D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
1.8.4.3 Material Cell (Store Facility) Layout
CLOSED WINDOW
DOOR
QUARANTINE
RACK
TYRE
STORAGE
POL
STORE
STORAGE RACK
STORAGE
STORAGE RACKS
ESD
BONDED
STORE
STORAGE
COOL POL
STORE
FIREX
DOOR
WORK
STATION
DOOR
MATRERIAL CELL
STORAGE COMMERCIAL
RACKS STORAGE
TOOL STORE
STATIONN
WORK
STORAGE STORAGE STORAGE

ALMIRAH ALMIRAH ALMIRAH
DOOR

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I/N: 001, Mar. 2024
1.9 ORGANIZATIONS INTENDED SCOPE OF WORK

[Ref.: CAR 145.A.20, CAR 145.A70 (a.9), CAR 145.A.75 & CAR 145. A.90]
A. SNA as an organisation will carry out the maintenance of the aircraft and its component
as per the scope of approval granted by the competent authority i.e. DGCA.
B. Organisation has required resources to perform maintenance work as specified in schedule of
approval and as per scope of work and capability list of the organisation.
C. Organisation will perform only maintenance work on aircraft for which required facilities,
maintenance data, tool, Equipment, material and certifying staff are available.
D. The Maintenance checks carried out on the aircraft will be as per work order issued by CAMO,
by using current applicable maintenance data.
E. Scope of approval issued to the organisation by competent authority have initial validity of five
years and may be renewed for a max. period of five years.
F. The scope of approval granted to the organisation shall remain valid subject to:
1. The organization remaining in compliance with CAR 145.
2. Ensuring appropriate action on the findings relating to non-compliances with CAR
and regulatory requirement,
3. DGCA being granted access to SNA to determine continued compliance;
4. The certificate not being surrendered or revoked
A. Upon surrender or revocation, approval shall be returned to DGCA,

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1.9.1 ORGANIZATIONS SCOPE OF WORK
A. SNA will undertake maintenance of aircraft and its component at locations as per scope
of approval and capability of the organisation.
B. The intended scope of approval and rating granted to the organisation at its maintenance
location i.e. Jalgaon by the competent authority i.e. DGCA is as follows
S/N CLASS RATING LIMITATIONS BASE LINE
1. Aircraft A2 Cessna 172 Series aircraft fitted with Yes Yes

Engine (Lycoming ):
• Maintenance and certification of Airframe, Engine, Propeller
including Electrical, Instrument and Radio Navigation
System installed thereon
• Up to and including Operation Inspections from 1 to 51
including Out of Phase Inspections, Special Inspections i.a.w.
latest AMM, SRM and Approved AMP.
2. Aircraft A2 Cessna 172 Series aircraft fitted with Yes Yes
Engine (Theilert ):
• Up to and including 200 Hrs./ Annual Inspections including
Out of Phase Inspections, Special Inspections i.a.w. latest
AMM, SRM, EMM and Approved AMP.
3. Aircraft A2 Piper PA-28-181 Series aircraft fitted with
Engine (Theilert ):
• Up to and including 100 Hrs./ Annual Inspection including
Out of Phase Inspections, Special Inspections i.a.w. latest
AMM, SRM, EMM and approved AMP.
4. Aircraft A2 Tecnam P-Mentor Series aircraft fitted with
Engine (Rotax ):
Systems installed thereon
• Up to and including 2000 Hrs. and 05 Years Inspection
including Out of Phase Inspections, special inspections i.a.w.
latest AMM, SRM, EMM and approved AMP.
5. Aircraft A2 Tecnam P2006T Series aircraft fitted with
Engine (Rotax 912 S):
• Up to and including 2000 Hrs. and 05 Years Inspection Signature Not Verified
latest AMM, SRM, EMM and approved AMP. Director (Airworthiness)
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D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
S/N CLASS RATING LIMITATIONS BASE LINE
6. Aircraft A2 Tecnam P2008 JC Series aircraft fitted with

Engine (Rotax ):
7. Aircraft A2 Diamond DA 40 Series aircraft fitted with
Engine (Theilert):
8. Aircraft A2 Diamond DA 42 Series aircraft fitted with
Engine (Theilert) :

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I/N: 001, Mar. 2024

Date: 22-Mar-2024
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I/N: 001, Mar. 2024
1.10 NOTIFICATION PROCEDURE TO DGCA REGARDING CHANGES TO THE

ORGANIZATION ‘S ACTIVITIES/ APPROVAL/ LOCATION/ PERSONNEL
[Ref.: CAR 145.A.70 (a.10), CAR145. A.85]
A. Organisation will promptly notify to DGCA regarding change in the organization to

enable the DGCA to determine the continued compliance with the CAR 145 and amend
the scope of the approval if required.
B. This is to ensure that the organization’s approval remains valid during period of transition
or the maintenance organization may offer it during such changes as per the conditions
prescribed by the DGCA.
C. The changes must be notified at the earliest opportunity but not more than 72 Hours to
DGCA except that in the case of proposed changes in personnel not known to the
management beforehand.
D. Advance notification to DGCA and their involvement during such changes will ensure approval
of organisation to remain valid.
E. In the case of proposed changes in personnel are not known to the management beforehand, these
changes must be notified at the earliest opportunity.
F. Notification for all the proposed changes to DGCA should be carried out in written and
once accepted by DGCA.
G. AM shall be responsible for notifying the changes to DGCA. No changes to be
incorporated in the MOE unless and until written approval from DGCA is received.
H. In a general intimation has to be given by the AM to the DGCA office for change in:
1. Name of the organization;
2. Change in ownership;
3. Accountable Manager;
4. Long leave of the post holder;
5. Main location of the organization;
6. Additional location of the organization;
7. Any of persons nominated and accepted by DGCA. (Post holder);
8. Facilities, equipment, tool, material, procedure affecting approval;
9. Work scope or CS that could affect approval.

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1.10.1 ORGANIZATION APPROVAL/ VARIATION PROCEDURE
A. An application for issue or variation of an approval shall be made to DGCA through

eGCA in CA Form-02 indicating scope of approval along with fees as per Rule 133C.
B. Application shall be accompanied with MOE and para wise CAR 145 Compliance.

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1.11 EXPOSITION (MOE) AMMENDMENT PROCEDURE

[Ref.: CAR 145.A.70 (a.11), CAR145. A.85]
A. MOE is a document(s) that contain the material specifying the scope of work deemed
to constitute approval and showing how the organization intends to comply with the
CAR-145 requirements.
B. MOE will be prepared and submitted by the QM to the concern DGCA office, on behalf
of the organization and amended based on revisions to Aircraft Rules, CAR 145 or
based on any other regulatory / procedure requirement.
C. The exposition shall be amended as necessary to remain up-to-date description of the
organization. The exposition will be approved by concern DGCA office.
1.11.1 Amendment/ Revision Source
A. MOE is an approved document and any changes or amendments to this document must
be approved by the DGCA before incorporation in the manual.
B. MOE will be revised or amended under the following circumstances:
1. Changes in Aircraft Rules, CAR, AAC and any other instructions issued by DGCA
which affect organization procedures and policies;
2. On induction of new Aircraft/ Components and/ or Equipment as necessary;
3. Change of policy, procedure in consultation and approval of DGCA office;
4. Implementation of the directives from the DGCA;
5. Change in inspection and maintenance requirements on Aircraft;
6. Change in any policy, procedure as regard to requirement of maintenance tasks or
any improvement;
7. As a result of experience gained by the Organization during the maintenance or
implementing audit / safety recommendations;
8. Change in the nominated post holder;
9. Result of annual review of the MOE and circumstances as necessitated;
10. Enhancement to the scope of work which envisages working on new
aircraft/components and/or equipment as may become necessary;

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I/N: 001, Mar. 2024
1.11.2 MOE Amendment Procedure
A. QM is the responsible for the monitoring and amendment of the MOE including
the submission of proposed amendments to the DGCA.
B. MOE should be reviewed for the amendment at least once a year to cover routine
and non-significant issues.
C. However, amendments of significant nature in MOE will be sectioned immediately.
D. Based on the sources of the revision the QM will amend the MOE which would be
identified by a vertical bar on the left side highlights the revisions on the page.
E. Any minor changes to the MOE will be issued as Revisions. Revision number must
be reflected on the footer in the column provided.
F. If changes to the MOE are more than 50%, then the MOE will be re-issued and the
issue number will be identified on each page of MOE.
G. In order to keep the contents of this manual up-dated, revision to this manual will
be issued by the QM as and when required, duly approved by DGCA.
H. Before incorporating such revision(s), the revised/ amended pages would be
forwarded to the DGCA Office, requesting approval of the revision(s).
I. The MOE revision/ issue is approved by affixing the signature of the approving
authority in the LEP section of the manual.
J. After approval, manual master copy retained in the Quality System Dept. and
subsequently revision copies will be distributed to the holders of this manual (as
per Distribution List).
K. The approved copy of each revision shall be distributed to the MOE holders for
carrying out the revision in the MOE held by them. It is holder’s responsibility to
update the MOE held by them

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Date: 22-Mar-2024
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PART-02, MAINTENANCE PROCEDURE
2.0 MAINTENANCE PROCEDURE
A. Part-02 of this MOE defines the maintenance procedure to be followed by the

organization. Maintenance procedure defines the requirements of controlling the quality
of consumables, spares, materials required in the maintenance various aircraft and
aircraft components and the maintenance standard to be followed.
B. It also defines the policies for controlling the quality of outsourced maintenance
entrusted to various approved organizations.
2.1 SUPPLIER EVALUATION AND SUB-CONTRACT PROCEDURE

[Ref.: CAR 145.A.40(a), CAR 145.A.42(a)(b), CAR 145.A.70(a)14, CAR 145.A.75 (b)]
A. SNA has defined the policies and procedures of evaluation of suppliers (source) of
aircraft items and contractors (approved maintenance organization) so as to ensure the
airworthiness standards and quality of aircraft components and materials purchased /
work outsourced.
B. All materials used by the organisation on owned or customer aircraft will be obtained
directly or indirectly from the following sources along with proper release documents:
1. Manufacturer of aircraft/ Engine/ Component/ Consumable/ Raw Material (OEM),
2. Manufacturer’s approved sources,
3. Parts distributors approved by aviation authority of the country, where the parts
distributor is located,
4. Parts Manufacturer Approval (PMA) holders.
C. SNA scope of the approval restrict the urganization to carry out the maitenance as a
CAR 145 approved organization. But in certain case CAR-145 specify and permit an
organization that is not appropriately approved i.a.w. CAR-145 to carry out certain
maintenance under quality system of an appropriately approved CAR-145 Organization.
D. As working under the quality system of a CAR-145 approved organization is more
commonly referred to as sub-contracting and will subcontract certain task to such type
of the oragisation.
E. In general, parts and materials shall be procured from OEM or OEM recommended
sources. However, it may also be procured from other suppliers/ repair agencies,
subjected to approval of Quality department.

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I/N: 001, Mar. 2024
2.1.1 Evaluation of Supplier
A. SNA will use material or service only from reliable source. Suppliers system is designed
so as to eliminate risks of accepting materials or services from unsatisfactory sources.
B. SNA shall select suppliers based on their ability to supply the products in accordance
with the requirements as per the quality procedure in force and act responsibly in
accepting parts/ services from suppliers
C. QM is responsible for the initial and recurrent evaluation of supplier quality system to
ensure that the component and/ or material is supplied in satisfactory condition.
D. Spares/ materials/ tools/ equipment’s intended to be used for aircraft maintenance shall
be procured from OEM/ OEM recommended source/ approved agencies.
E. The aircraft spares/ materials shall have valid airworthiness certificate such as
1. CA Form 1 or
2. Release document issued by an organization under the terms of a bilateral
agreement signed by the DGCA;
3. EASA Form 1
4. FAA 8130-3
5. Airworthiness release documents issued by the manufacturer of aircraft for
new components shall be acceptable for the installation on type of aircraft
for which Type Certificate is accepted by DGCA.
6. A release document issued by an organisation approved under CAR 145;
7. UK CAA Form 1
8. Any other form acceptable to DGCA.
F. Supplier evaluation will take into consideration on different factors, such as the type of
component, whether or not the supplier is manufacturer of component, TC holder or a
maintenance organization, or even specific circumstances such as aircraft on ground.
G. The evaluation will be done by a desktop evaluation of the supplier’s procedures or an
on-site audit, if deemed necessary.
H. Record of acceptable vendors/ suppliers will be maintained in Quality Department.
I. Audit/ Evaluation of supplier is not mandatory if supplier is OEM.
J. After successful evaluation, list of acceptable vendors/ suppliers will be shared to Store
Department
K. The validity of evaluation of the acceptable vendors/ suppliers is valid for two years.
L. Vendors/ suppliers will be evaluated again to update validity of acceptable vendors/
suppliers.
M. Vendors/ suppliers will be evaluated again on the past performance and volume of items
being procured from them.
N. Criteria for revaluation of acceptable vendor/ supplier to update validity is as following:
1. Authenticity of Accompanied Documents;
2. Quality of the items provided earlier.
3. Commitment for the supply;
4. Supply Downtime Signature Not Verified
O. Based on the successful review Approved supplier list will be amended and shared to
Date: 22-Mar-2024
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2.1.2 Supplier Evaluation Flow Chart
SELECT SUPPLIER
Check if supplier is an OEM/ repair/ overhaul agency or Parts/ Eqpt. Supplier /PMA
If OEM No evaluation
Reject
/audit is required
Not Listed organization.
No order to
If PMA Check current be placed.
approval & credibility.
Ensure that PMA is
under regular
surveillance of FAA/
Overhaul/Repair Agency JAA/ CAA
Check if listed in
CAR 145 approved
organizations
Check for Check

Parts / Eqpt. Supplier authenticity
certification level Listed and add to
approval, Quality
system and the list of
traceability of origin approved
of parts. suppliers.
Check if supplier is
Carry out
not an OEM or
on- site
repair or overhaul Audit.
agency or Parts /
Eqpt. / PMA
Supplier

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.1.3 Approved Suppliers List
A. OEMs and Vendors listed in the OEM document shall be approved for supply of the
part / material on the strength of their status of the manufacturer of the equipment / part.
B. Based on satisfactory evaluation, vendor/ supplier/ component repair agency shall be
added in the approved vendor list for a maximum period of two years subject to
satisfactory performance.
C. However, OEM may be approved on permanent basis.
D. The approval shall be made in vendor evaluation form itself under intimation to MM
and store in charge.
E. No specific approval certificate shall be issued in respect of vendor approval.
F. A database of all approved agencies/ vendors for supply of spares/ materials shall be
maintained by the store in charge, which shall be used as reference for procurement of
spare/ availing services.
G. New suppliers, subcontractors and vendors shall be added to this database by store in
charge only after approval from QM.
H. In the event of a necessity to procure spare on AOG situation from outside approved
vendor, one-time approval shall be accorded, provided the supplier is DGCA/ FAA/
EASA approved organisation.

Date: 22-Mar-2024
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D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.1.4 Evalution of Sub Contrator
A. The maintenance manager shall propose the requirements of subcontracting an activity

and obtain the credentials of the agency to whom the subcontract is proposed from QM.
B. SNA shall review and develop required procedure sheet to carry out the task with clear
identification of required work process, inspection stages, and values to be recorded
etc., either from the OEM document or using internal resources.
C. Quality Department shall review the process and carry out an evaluation of proposed
sub- contractor’s credentials through audit of facilities.
D. On satisfactory evaluation, the firm shall be approved to provide services under SNA
quality system and shall be issued with an approval letter, stating the scope, limitations,
validity and conditions of approval.
E. In case of regular work, a formal written maintenance contract shall be executed
between the organisation and the sub-contractor for the specified work. Otherwise, it
shall be through individual repair order.
F. The sub-contracted agency shall be subjected to periodic audit by Quality Department
as mentioned in Annual Audit plan.

Date: 22-Mar-2024
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D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.1.5 Requirement By Sub Contractors
A. Normally sub-contract will be used for the servicing or carrying out special work like
heat treatment, electroplating, painting, etc. where the organisation not have its own to
undertake the task due to limited work or due to economy.
B. However, such work will be carried out at outside facilities (sub-contractor) under the
SNA quality system where have adequate infrastructure to undertake job but not have
CAR-145 approval.
C. Sub- Contractors Organization not approved by airworthiness authority of the country
where it is located, but possess the necessary infrastructure to carry out the work, shall
be classified as.
D. The work performed by the sub-contractor shall meet the following requirements:
1. All parts and materials used shall be procured from approved sources with
traceability and meeting the organisation quality standard.
2. All tools used for measurements shall be calibrated and traceable to national /
international standards.
3. Only qualified personnel in the subcontractor’s company shall be authorized to
perform the work.
4. If full conformance to requirements (of any work) cannot be verified on receipt of
item, then presence of organisation representative as delegated by the QM shall
be necessary.
5. Final certification of the work/ product shall be made by personnel authorized /
accepted by organisation using organisation documents.
6. The subcontracted organization shall maintain the record of activities undertaken.
E. All certification documents shall be transferred to the organisation.

F. The sub-contracted agency shall be subjected to periodic audit by Quality Department
as mentioned in Annual Audit plan.

Date: 22-Mar-2024
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D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.1.6 Control of Sub Contractors
A. SNA may have to outsource services like heat treatment, electroplating Painting,
plating, machining, technical manpower support etc. from various organizations, which
are beyond scope of approval granted by DGCA under CAR-145.
B. Such services shall be either contracted to appropriate CAR 145 approved organization
or sub contracted to non-CAR 145 organization/ service providers who function under
the quality system of the SNA.
C. All such suppliers, maintenance Organization, component repair agencies and service
providers shall be evaluated and approved by Quality Manager.
D. The contract / repair order shall clearly define the role and responsibilities of both the
organisation and subcontracted agency.
E. SNA maintenance/ quality or DGCA personnel shall have free access to sub-
contractor’s facilities for inspection and audits.
F. SNA shall be responsible for satisfactory compliance of the requirements pertaining to
the subcontracted activities
G. MM shall monitor the validity of the approval and the same shall be renewed by Quality
Department based on request from MM subjected to following.
1. Need for continuing the services with the agency;
2. Satisfactory performance of the agency,
3. Quality of the product supplied,
4. Adherence of the Documentation system, etc.
H. The approval shall be withdrawn in the event of any deterioration in the services
provided or non-compliance any of the conditions stated above or at the discretion of
SNA without assigning any reason.
I. The records of approval and quality monitoring/ audit of Sub-contracted agencies shall
be retained (in hard/ soft format) for a period of three years from its last evaluation.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.1.7 Procedure for Awarding Maintenance Contract/ Sub-Contract to Other CAR -145
Organizations
A. SNA shall ensure that it uses the services of subcontractors who are approved by a
regulatory authority which is acceptable to DGCA (FAA, EASA etc.).
B. The services of external contractors/ maintenance agencies will be sought, only when
SNA scope of approval does not cover to undertake such maintenance.
C. Prior to using such contract, a complete audit of the contractoing organisation facility
shall be carried out.
D. The awarding of maintenance contract to a CAR-145 approved maintenance
organization can be in two ways.
1. In case of major maintenance or servicing of airplane/engine it can be given to an
approved firm abroad who are holding proper authority approval.
2. Alternatively, in case, if a local firm in India is holding similar CAR-145 approval
from DGCA then usually such task will be entrusted to the local firm.
E. The QM of must go through a desktop audit of the organization, before utilizing their
services and so on yearly basis.
F. It should be ensured that these organizations have valid DGCA approval for the specific
job, necessary tools, equipment, facility, manpower etc.in order to complete the work
satisfactorily
G. Foreign firms engaged in repair/ overhaul of aircraft components of equipment when
undertake work on similar equipment received from an Indian operator, they should
have DGCA approval/ acceptance if such agencies hold authority approval.
H. For all the sub-contracted work, SNA shall have its own expertise to determine that the
sub-contractor meets the necessary standards, data and SNA material.
I. A sub-contract agreement shall be prepared by SNA which will indicate the scope of
work, agreed quality plan, delivery schedule and monitor aspects.
J. There should also be a clause for allowing unhindered access to the sub-contractor
premises relevant to work, for authorized SNA staff and DGCA personnel and the
contract will be reviewed and approved by the AM.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.1.8 Audits and Periodical Reviews of Supplier Performance
A. Quality department shall periodically review existing supplier performance.

B. Records of these reviews shall be used as a basis for establishing the level of controls
to be implemented.
C. For existing suppliers the majority of the proportion of procurement shall be carried
out directly from the OEM or OEM approved supplier. It shall be ensured that the
majority of the repair work especially those pertaining to “major repair” shall be
subcontracted only to FAA / EASA / DGCA approved repair stations.
D. Existing suppliers shall generally be audited if there are significant problems with the
goods/ services that are provided by them.
E. The performance of the suppliers shall be closely monitored by the store in charge in
co-ordination with QM.
F. The same shall be provided for analysis at the time of periodical management review.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.1.9 Receipt, Inspection and Records
A. SNA shall place the order for procurement of goods and supplies to an approved and/
or listed supplier through a purchase order.
B. There shall be a commitment made by the supplier that all the necessary documentation
required at the time of goods receipt shall be provided.
C. The store in-charge/ authorised person shall accept new parts/ spares only if
accompanied with appropriate certification.
D. After satisfying the documents and physical condition, the Store -in-charge shall certify
the goods received with acceptance tag.
E. The goods so certified shall be packed and kept in Bonded Stores. The acceptance tag
will show the storage period, storage checks if any during storage and expiry date,
which would be further monitored, by the stores.
F. The storage of components should be such that the materials or parts are issued in strict
rotation policy of FIFO (First in First Out). This is all the more important for perishable
goods, instruments and other rubber items that have definite storage limiting periods,

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.2 ACCEPTING/ INSPECTION OF AIRCRAFT COMPONENTS AND MATERIAL

FROM OUTSIDE CONTRACTORS
[Ref.: CAR 145.A.42 (a), (b) & CAR 145.A.75 (b)]
A. This procedure establishes a uniform and consistent method for receipt and inspection
of aircraft goods from vendors/ outside parties.
B. SNA shall ensure parts/ material taken into inventory meet airworthiness specification
and standards, as per policy and DGCA/ Regulatory standards.
C. Components/ materials accepted into organisation inventory shall be verified for its
conformance with airworthiness standards.
D. Every spares / material procured from approved source for maintenance of aircraft shall
be inspected and accepted by authorized person.
E. All incoming aircraft components shall be inspected by the store incharge against the
specified requirements.
F. On receipt of materials it shall be the responsibility of the store in charge to ensure that
the aircraft goods received are properly segregated while awaiting inspection.
G. Store in charge make an incoming inspection to ensure physical condition and all
relevant documents.
2.2.1 Control of Conformance Material/ Components
A. All incoming spares/ serviceable parts or materials should be inspected at the time of
receiving by store in-charge and the same shall be checked for the confirmance against
incoming release note/ certificate as appropriate (EASA Form 1, FAA 8130-3 , CA
Form 1, any form acceptable to DGCA etc.).
B. The inspection is accomplished on all components to ensure that there is no physical
damage during shipping and ensure conformity to part number.
C. For any deficiency noticed during the inspection of the items, the store in-charge
inform the same to QM.
D. The authorised person shall ensure the correctness of the part number both on the
component as well as on the delivery document and its validity.
E. Components and materials acceptable shall be stored at designated location of the store
with acceptable tag along with a copy of EASA Form 1 or FAA 8130-3 or other release
certificate.
F. Store incharge ensure that the items and materials can be traced with the identification
number.
G. A serviceable and all components/ materials which have limited shelf life shall be
identified by shelf life control labels.
H. A stored lifed items record shall be maintained and monitored by store in charge.
I. Manufacturer of component/ material shall be contacted if extension of shelf life is
required.
J. If shelf-life extension is not possible, the expired items shall be disposed off and
maintain record for the same. Signature Not Verified
Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.2.2 Control of Non - Conformance Material/ Components
A. When Non-conforming components and materials received at the stores then proper
inspection is held in the Quarantine Store till such time that they are rejected back to
the supplier or the problem has been resolved.
B. All incoming unserviceable components received from customer will be checked as per
acceptance check list as follows:
1. Components have an Unserviceable Tag attached giving: P/N, S/N,
Nomenclature, Hrs./ Landing, A/C removed from, Reason for Removal and
specific nature of job to be undertaken.
2. Visually inspect for absence of any damage during transportation and ensure
quantity of items received as per quantity mentioned by customer. Any damage
must be recorded when signing for receipt.
C. Components which have reached their certified life limit or contain a non-repairable
defect shall be classified as unsalvageable and shall not be permitted to re-enter the
component supply system unless certified life limits have been extended or a repair
solution has been approved according to CAR 21.
D. There have been instances where scrapped/ unsalvageable parts have reappeared in the
market for sale. The components which have reached their life limit which cannot be
overhauled or components having a non-repairable defect shall be considered for
scrapping.
E. The stores in-charge shall mutilate the scrapped part by removing the identification plate
of the item. All the scrapped parts will have red cross painted.
F. SNA shall keep unserviceable/ unsalvageable parts under its control for a period of 45
days. At the end of 30 days store in charge send a reminder for the same.
G. If after 45 days operator does not collect items store in-charge of SNA on his discretion
will dispose the parts.
H. After obtaining the necessary approval, the stores in-charge will dispose such item.
I. Disposal of dangerous goods/ Hazardous Material e.g. Fire Bottle’s Squibs, Fire
Extinguishers, Aircraft batteries, radioactive materials, Oils/ Greases, Cleaning fluids,
Skydrol, Battery fluids, Nitrogen Charging Rigs etc. items shall be handed over to the
operator or appropriate contracted agency who is then responsible for disposing the
same in a proper and suitable manner.
J. Scrapped parts except dangerous goods/ hazardous material should be mutilated or
clearly and permanently marked.
K. This should be accomplished in such a manner that the parts become unusable for their
original intended use and unable to be reworked or camouflaged to provide the
appearance of being serviceable.
L. Only such aircraft components received duly from such external contractors with valid
release documents specifying the nature of work carried out, modification status, known
history, etc. will be duly accepted after scrutiny of documents and its conformance to
standards, before releasing the same to maintenance for use Signature
on the aircraft/aircraft
Not Verified
component. Signed by: Shiv Raj Singh
Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.3 STORAGE, TAGGING AND RELEASE OF AIRCARFT COMPONENTS AND

MATERIALS TO AIRCCARFT MAINTENANCE
[Ref.: CAR 145.A.25(d), CAR 145.A.42(b)(1)]
A. SNA has limited to the maintenance of aircraft under its scope of approval. Sufficient
and adequate storage is available to store the components, equipment, tools and material
as required for the maintenance.
B. SNA will ensure that proper storage facilities are available:
1. For aircraft component, tools and material.
2. In accordance with manufacturer's/ DGCA requirement
3. To prevent deterioration and damage of stored items.
4. For traceability of serviceable aircraft components, equipment and tools.
5. Accessible restricted only to authorized persons.
6. To keep, wherever practicable items remain packed in protective material
7. To minimise damage and corrosion during storage.
C. Stores In-charge is responsible for ensuring

1. All items are remaining serviceable, free from damage and properly segregated
and tagged with all required information correctly entered onto the tag.
2. All items are received pursuant to procedures.
3. Corresponding tag remains with the respective item under the control stores.
4. Entries in the concerned register regarding “in or out transition”.
D. Store should be properly and separately marked for

• Bonded Store
• ESDS Stores
• Quarantine Store
• Tool Store
• Petroleum, Oil and Libricant (POL) Store
• Commercial Store
E. SNA will generally follow First in First out (FIFO) principle for items kept in stores
but it does not mean that shelf/ service life of items would not be considered.
F. SNA has provided adequate space and other facilities for storage of aircraft items in a
clean and temperature-controlled rooms.
G. All components accepted into the stores will be properly tagged which will reflect the
status of the material /component and stored as per manufacturer recommended
procedures before release to aircraft maintenance.

Date: 22-Mar-2024
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D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.3.1 Procedure for Proper Handling of Components/ Material
A. General handling instructions provided in the package will be followed during receipt,
transfer, storage or issue of components/ materials to avoid damage to material.
B. All components and materials will be retained in their original packaging or in the
manufacturer's recommended packing condition.
C. Manufacturer’s storage recommendations should be followed for aircraft components
identified in such published recommendations.

Date: 22-Mar-2024
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D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.3.2 Tagging and Labelling System
A. Store in-charge receiving the incoming parts will attach an Acceptance Tag after
inspection and acceptance, reflecting the status of the parts such as New, Overhauled,
Repaired, Serviceable (as removed), etc.
B. Stores in charge will attach the Unserviceable Tag if the item didn’t pass the incoming
inspection and reason for the same with acceptance criteria.
C. Store’s in-charge will ensure that all components/ parts/ Materials entering or exiting
the stores (Bonded, Quarantine, Scrap) are accompanied with proper tag providing the
following information;
1. Part Number (P/N)
2. Description (DESC)
3. Quantity (QTY,)
4. Serial No. (MSN)
5. Status (New, Repaired, Overhauled, Serviceable, Unserviceable, Scrap etc.)

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.3.3 Updation of Stores Records (Crediting to Bonded Stores)
A. At the time of entry into the Inventory register/ bin card, the following minimum
information will be entered by the stores in-charge;
1. Part Number
2. Description
3. Quantity
4. Authorized Release Note Number and Date
5. Expiry date or Inspection /servicing due date.
6. Bin No.
7. Remarks.

Date: 22-Mar-2024
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D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.3.4 Procedure for Maintaining Satisfactory Storage Conditions

[Ref.: CAR 145.A.25(d)
A. Component and material sholud have a clear idetification before actual storage in store.
B. Provision shall be made for segregating aircraft goods from all other goods and for
correct identification and protecting them against deterioration and contamination
during storage, handling etc.
C. Storage conditions ensure segregation of serviceable components and material from
unserviceable aircraft components, material, equipment and tools.
D. The conditions of storage are in accordance with the manufacturer's instructions to
prevent deterioration and damage of stored items.
E. Access to storage facilities is restricted to authorized personnel.
2.3.4.1 Bonded Stores
A. Bonded Stores is where materials that are bearing evidence of being received from
approved source are stocked.
B. Bonded Stores facility is fully air-conditioned with proper ventilation and the
temperature is maintained between 50° - 70° F and humidity around 65 %.
C. An environmental record shall be maintained in the stores for recording the temperature
and humidity readings at least two times a day for the bonded store.
D. There will be a bin card for each item stored in the bonded stores.
E. Inflammable materials like oil, lubricants, grease etc., shall be stored in a separate
storage area away from the Bonded Stores.
F. No aircraft goods shall be held in the bonded store for distribution unless received under
the cover of an Incoming Release Note or by an equivalent certification document, issued
with the approvals of the Civil Aviation Authority of the country of origin, certifying that
the goods comply with the aircraft specifications, drawings, or process quoted there in and
acceptable to the DGCA.

Date: 22-Mar-2024
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D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.3.4.2 Quarantine Stores
A. Quarantine Store means store where airworthy and serviceable material received from
approved sources, awaiting evidence are stocked.
B. Quarantine Store also store parts/ Component which are repairable or due for overhaul/
servicing and are awaiting dispatch to repair agencies.
C. Quarantine store is clearly marked, identified and accessible only to Store in Charge.
D. Goods having incomplete information and data may be quarantined for any of the
following reasons:
1. For want of Release Note. Affidavits or Certification.
2. Discrepancies regarding part numbers and nomenclature.
3. Pending verification of specification compliance.
4. Supplies received found deteriorated or damaged on inspection
5. Identity/ propriety of manufacturer not established.
6. Items not modified as required or obsolete items.
7. Items removed from aircraft as unserviceable because of defects, suppression
damage or time expiry.
8. Supplies sent by unapproved sources.
E. Whenever any discrepancy as noted above is observed, a discrepancy report shall be

raised in respect of all such items and will be retained in the Quarantine Stores (Suitably
tagged) until such time as they are certified as conforming to specifications.
F. When proper documents are received subsequently for any items imported (new or
overhauled), items shall be transferred from quarantine to bonded stores.
G. On such clarification and certification, the items shall be transferred to the 'Bonded Stores'
and the discrepancy report cancelled.

Date: 22-Mar-2024
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D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.3.4.3 POL (Petroleum, Oil and Lubricant) Store
A. POL Store means store where inflammable goods like petroleum product, fuel, oil,
grease, hydraulic fluid, paints, thinners etc. items are stocked.
B. POL store is maintained away from all other store and it should be well ventilated. No
light or if used only explosion free light should be used for the POL store.
C. There is a method followed for keeping the record of life especially for lubricants,
sealants, and other life limited consumables to ensure that at no point of time any life
expired product is issued on to the aircraft.
D. POL products are shelf life controlled and monitored by shelf-life monitoring record.

Date: 22-Mar-2024
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D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.3.4.4 Tool Store
A. Tool store means store where general tool, special and specific tools are stocked.
B. Tools Stores has a separate entity and its primary task is to store general and special
tools required for maintenance of the organisation fleet of aircraft.
C. Tools Stores also keeps all precision measuring tools, testers and equipment that are
tested / calibrated periodically. and record of the same is maintained
D. Record of all such tools/ equipment/ test equipment must be maintained including date
of calibration, validity etc. and properly displayed by the store in charge.
E. Store in-charge shall send the tools for re-calibration before expiry date.
F. Procedure and periodicity of all tools/ equipment / gauges should be followed.
G. On the other hand, apart from this the list of special tools shall be as per the list provided
by the respective aircraft manufactures in their Maintenance Manual.

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D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.3.4.5 ESDS (Electrostatic Sensitive Device System) Store
A. Regarding storage of ESD sensitive devices, guidelines given in DGCA Airworthiness

Advisory Circular AAC 6 of 2000 (Latest Revision) shall be followed.
B. Electro static devices must never be stored alongside non-electrostatic devices.
C. ESDS components must be packed in conductive material, which will ensure that the
entire package is maintained at the same potential.
D. A conductive mat should be provided on the metal racks for storing ESDS devices.
E. The metal racks/cupboards should be grounded.
F. All package containing components coming into the bonded stores should be checked
for presence of ESDS by reference to external marking and reference number.
G. Any package containing ESDS but not properly marked should be labelled accordingly
and should be handled and stored as mentioned above.

Date: 22-Mar-2024
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D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.3.4.6 Commercial Store
A. Commercial Store means store where relevant commercial items required for
organisation use, ground support and aircraft maintenance purpose are stocked.
B. A separate storage area is provided for the commercial items and should not be mixed
with bonded storage item.
C. Commercial stores items are placed in locked almirahs and will be clubbed with tool store.

Date: 22-Mar-2024
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D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.3.5 Store Policy
A. SNA has a defined and standard store policy. The orhganisation shall follow the store
policy as mentined below:
1. Spares and consumable have to be procured from a reliable source only.

2. Incoming inspection has to made by the authorised personnel only.
3. Physical verification has to be made against the supporting document.
4. Acceptance tag has to be issued only after acceptable incoming inspection.
5. Item has to be stocked in the designated location with the bin card.
6. Inward and outward record has to be updated against each movemment.
7. Item has to be issued by authorised person only against the requesition.
8. Items has to be stocked in controlled enviroment as per recommendation.
9. Environmental control record has to be maintained as required.
10. Store has to be accessed by only authorised personnel.
11. FIFO (First in First Out) policy has to be followed.

Date: 22-Mar-2024
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D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.3.5.1 Storage Condition
A. Temperature: The storage temperature is between 50 deg. F and 70 deg. F and the
distance between the stored articles and the source of heat should be more than 3 feet.
B. Humidity: The relative humidity in the store room is around 65 per cent.
C. Light: Rubber parts are not be exposed to strong light e.g. direct rays of sun. The store
rooms should be kept as dark as practicable.
D. Deformation: Items vulnerable to deformation, wherever possible, are stored in a
'relaxed' position free from compression or distortion, and in all cases with the least
possible deformation, since deformation greatly aggravates the action of ozone and can
also lead to permanent changes in shape and dimensions.
E. Articles received pre-packed in a strain free condition can, with advantage, be stored in
their original packing. Spring loaded seals should, if stored for any length of time, have
the spring removed.
F. Contamination: Rubber parts are not come in contact with liquids or vapor
concentrations of any kind during storage even though they may be subsequently used
in contact with a similar fluid. Contact with copper, brass or rusty iron, or with any
compounds of manganese, should be avoided.
G. The storage and service life of aircraft/engine hoses, rubber parts, seals, etc. used in the
aircrafts should be normally guided by the manufacturer’s recommendations.
H. Whenever such information is not available, instructions mentioned in AAC 7 of 2017
will be strictly adhered to.

Date: 22-Mar-2024
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D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.3.6 Record and Documentation
A. All records of Bonded Stores, POL Stores and Fuel Stores are maintained in hard copy.
B. All parts kept in the bonded stores shall have proper supporting documents in the form
of Release Notes, Certificate of Conformity, Certificate of Maintenance etc.
C. Store in charge is responsible for maintaining and recording of all documentation related
to store.

Date: 22-Mar-2024
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D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.3.7 System and Procedure to Control Shelf Life/ Life Limit

[Ref.: AAC 13 of 2017
A. Shelf life is the maximum period for which the component/ product or items of
equipment of the aircraft can remain in storage.
B. On expiry of the shelf life the components shall be bench checked, inspected or
overhauled. In some cases, the shelf life may lead to scrapping also.
C. Shelf life of rubber and synthetic parts is calculated from reference of cure date which
is marked generally on the parts and/or on their associated packages.
D. Storage life of instruments shall be as per manufacturer’s guidelines. However, in the
absence of any specific guidance from the Manufacturer/ Overhaul agency, the shelf life
of instruments (other than Gyro instruments) should not exceed 2 years.
E. Instruments which require periodic lubrication must be removed from storage and
lubricated by certifying staff/ authorization holders at periods as recommended.
2.3.7.1 System for Control of Shelf Life
A. Shelf life (expiry date/ inspection or servicing due date) is entered by the stores in-
charge at the time of crediting the parts in the shelf life register for those parts having
shelf life, along with information such as part no. description, batch no., quantity
available etc. and needs to be monitored.
B. Store in-charge will monitor shelf lives of components on monthly basis and remove/
scrap life expired items from stores. Scrapped items will be disposed-off as per company
scrap disposal policy.
C. First In – First out (FIFO) system will be followed while issuing shelf-life parts to use
on aircraft for maintenance.
2.3.7.2 Procedure for Compliance of DGCA Mandatory Mods and ADs on Stored Parts
A. Manufacturer of a part/ component or DGCA may issue Mandatory Modification or AD

to verify the modification standard of stored parts and take necessary action such as
modification/ repair/ test/ up-gradation etc.
B. CAMO after receiving any technical publication (including verification of modification
standard of stored parts) will intimate stores in-charge to take necessary action such as
sending it to repair / overhaul shop for carrying out the modification/ AD.
C. Stores In-charge will intimate the MM, who in turn will initiate action for incorporating
the modification.

Date: 22-Mar-2024
18:33:23
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2.3.8 Acceptance of Aircraft Goods and Material
A. The aircraft goods and material received from a source have to meet the airworthiness
requirements of that country and shall be accompanied by organisation airworthiness
approval tag FAA 8130/ EASA Form 1/ UK Form 1/ DGCA Form 1 or equivalent.
B. Items thus received shall be inspected for transit damage, deterioration, defect and
compliance with the indent order.
C. Any component/ material meeting above requirements shall be accepted as certified
serviceable part and shall be stored in bonded stores.
D. Any component/ material not meeting the above requirements shall be considered
unserviceable and shall be segregated and shall be kept unserviceable rack in bonded
store. It should not be mixed with Quarantine items.
E. When the conditions are satisfactory, the items shall be binned and entry in stock register
shall be made containing information such as description, part number, alternate part
no., serial number (if applicable), quantity received, name of the supplier, release note
number/ invoice number, date of receipt in the stores.
F. Similarly, after issuance of the items entry in the Stock register shall be made with
information such as date of issue, aircraft Regn. no., quantity issued and balance. The
same shall be entered in the computerized inventory control system.
G. Inflammable materials shall be separately stored.
H. Store containing inflammable items shall be kept clean and be well ventilated with
proper and adequate firefighting equipment.
I. Different materials like grease, oils, hydraulic fluid and different chemicals like MEK,
Acetone etc. shall be kept separately within clear marked compartments.
J. The guidelines on the import of aircraft parts and particulars of certificate issued by
various countries given in DGCA AAC 3 of 2006 (Latest Revision), and AAC 2 of 2016
(Latest Revision) shall be followed.

Date: 22-Mar-2024
18:33:23
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2.3.9 Issue of Components to The Maintenance

[Ref.: CAR145. A.42.(b) 
A. Components stored in the Bonded Stores shall be required to be issued for utilization on
aircraft, Issue of parts/ components to the maintenance process will be carried out based
on requisition and submitted the certifying staff.
B. “Life Items” like rubber goods, consumables etc. shall be issued on FIRST IN FIRST
OUT basis and the cure date, shelf life and expiry date shall be taken into consideration
for deciding their issue.
C. All materials stocked in the Bonded Stores shall have a Bin Card. The Bin Card shall
contain component details, i.e. Date of receipt, Release Note Number, Part Number,
Serial Number, Location in Stores, Outgoing date, Bin Balance, etc.
D. Bin Card may also contain information on shelf life, storage limit, calibration due date
or Bench check due date etc. as applicable.
E. After issue of component/ part, entry will be updated in stock register regarding quantity
issued and balance remained. Once issued the component must not be re- entered in
Bonded Store again.
F. Certifying staff receiving the parts from the stores will ensure that the particular
component/ part is eligible to be fitted on the aircraft when different modification and /
or AD standards may be applicable for the component.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.4 ACCEPTANCE OF TOOLS AND EQUIPMENT

[Ref.: CAR145. A.40 
A. SNA will provide the necessary tools, equipment and material to perform the approved
scope of work. All such tools and equipment that require to be controlled in terms of
servicing or calibration will be clearly identified and listed in a register.
B. The availability of tools and equipment that is not needed on a regular basis will be made
available as and when needed.
C. Where the manufacturer specifies a particular tool or equipment, SNA will use that tool
or equipment, unless the use of alternative tooling or equipment is agreed by DGCA.
D. Apart from tools and equipment, SNA will provide sufficient aircraft access equipment
and inspection platform/ ladders, trestles, stands, support equipment, racks etc. so that
the aircraft may be properly inspected.
E. SNA will ensure that the special tools, equipment and test benches as recommended in
the maintenance manual or component maintenance manual or parts catalogue; will only
be used during maintenance/ servicing of aircraft/ components.
F. For general work that does not involve special tools or equipment, commercial tools
will be used from reputed agencies for proper maintenance.

Date: 22-Mar-2024
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D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.4.1 Process for Acceptance – (Identification, Certification, Control) Including

Alternate Tools
A. General tools and equipment’s required for maintenance will be purchased from the
general industrial suppliers, based on requisition from maintenance personnel.
B. Special tools and equipment’s required for maintenance will be purchased from the
original equipment (aircraft, engine or component) manufacturer or from the specialized
tool manufacturers, based on requisition from maintenance personnel.
C. On receipt of tools and equipment’s, the Store in-charge will subject them to condition
inspection and ensure that those tools and equipment requiring periodic calibration are
supplied with production test / calibration certificate.
D. If production test/ calibration certificate is not available, those tools and equipment’s
will be sent for calibration before putting them for use.
E. Tools and equipment which doesn’t have identification part numbers allotted by its
manufacturer will be provided with a unique traceable part number.
F. On satisfactory condition inspection, store in-charge will identify those tools and
equipment by means of permanent engraving of its part number, if permanent marking
of part numbers is not available.
G. Store in-charge will then enter the details of the tools & equipment such as Part No.
Description, etc. into the Tools and Equipment Master List.
H. Store in-charge will maintain a separate list of various alternate tools manufactured by
the SNA for quick reference of the same.
I. Store in-charge will be responsible for control of tools and equipment receipt, storage,
periodic servicing, calibration and scrapping in case of damage.

Date: 22-Mar-2024
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D/N: SNA/ MOE/ 001
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2.4.2 Procedure for Control of Alternate Tools and Equipment
A. In current time, there are many branded tools/ equipment manufacturers available in
aviation industry, which produce different tools for performing same job.
B. It is impossible for any Aircraft manufacture/ OEM to consider all tools manufacturer
in their publications.
C. SNA as an Approved Maintenance Organisation will maintain Aircraft/ Component of
different manufactures and keeping the above facts and other financial constraints in
mind, organisation will use alternate tools/ equipment which are not specified in
Aircraft Manufacturer’s / OEM Publications.
D. Points / Areas which are to be considered before using an alternate tool are:
1. Alternate tools/ equipment must be used as per manufacturer defined procedure.
2. CS/ SS allocated on the maintenance work should ensure that proper/ desired
results are obtained from the alternate tools and should report the same to MM.
3. In case of any doubt for use of any particular alternate tool/ equipment or result
obtained from them,
• guidance from both Aircraft/ Component Manufacturer and tools/
equipment manufacturer must be taken or
• comparison between the results obtained by tool recommended by Aircraft/
Component Manufacturer and alternate tool must be carried out.
E. Comparison if carried out with respect to results obtained from both tools must be
preserved for future reference.
F. Occasions may arise to fabricate tools and equipment to carry out the maintenance of
aircraft due following reasons;
1. Based on drawing provided by manufacturer for fabrication.
2. Based on experience gained in maintenance.
3. Based on sample tool available with the company, so that copy of the tool can be
made use of at various locations.
4. Based on sample tool available with another operator.
5. Based on material used
G. Such a requirement for fabrication will be initiated by the MM, with details such as the
reason for fabrication along with the manufacturer-provided tool engineering drawing
mentioning the material and dimensional specification.
H. Fabrication of items described in parts lists will be carried out with DGCA approval if
a TC-holder or an approved production organisation will provide complete data that is
not mentioned in aircraft manuals or SB but offers manufacturing drawings for items.
I. Based on the tool or equipment engineering drawing, fabrication will be initiated. The
proposal to fabricate such tools along with drawings will be forwarded by the MM to
DGCA with the details of tool fabricators name and address.
J. MM will get it fabricated from approved fabricator and assess inspection report provided
by fabricator to ensure material and dimensions are as per detailsSignature
provided inNot Verified
certificate.
K. After fabrication, the sample tool or equipment, its drawing andSigned
the fabricated toolSingh
by: Shiv Raj will
be subjected to verification by MM, QM and DGCA. Director (Airworthiness)
Date: 22-Mar-2024
L. After a tool is approved, it will be allotted a unique part number 18:33:23
and serial number with
the suffix ‘A’, for identification of an alternate tool fabricated by SNA.
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.5 CALIBRATION OF TOOLS AND EQUIPMENT

[Ref.: CAR145. A.40(a) (b)
A. SNA will ensure that tools and test equipment must be controlled and calibrated to
standards acceptable to DGCA or as per manufacturer's instructions at a pre- determined
frequency to ensure serviceability and accuracy.
1. These tools and test equipment will be clearly identified and listed in a controlled
register.
2. Further, a clear system of labelling of all tools and test equipment will be ensured
to provide information on when the next inspection or service or calibration is due.
3. The listed register will also include all precision tool and test equipment together
with a record of calibration and standards used.
4. All calibration records and verification standards should be kept for three years.
2.5.1 Responsibilities – Calibration of Tools and Equipment
A. SNA has well defined system for control, calibration and maintenance of tools and
equipment/ gage/ instrument/ ground equipment used during maintenance.
B. Store In-charge is responsible to ensure that only calibrated tools and equipment/ gage/
instrument are issued from stores for use in maintenance of aircraft and its components
C. The CS/ SS, in charge for carrying out the maintenance is responsible to ensure that only
calibrated instrument/ gage/ equipment and tools are used.
D. Proper calibration record shall be maintained in the stores. Store In-charge shall ensure
that all tool/equipment are calibrated in time.
E. The user shall also check Conformance Certificate/ calibration record issued along with
the test equipment to ensure continued validity of calibration.
F. Normally, the periodicity of calibration and the procedure for such calibration are
acquired on the basis of manufacturer's recommendation to ensure that the equipment
so tested is capable of the desired accuracy and precision.
G. In absence of manufacturer recommendation calibration of tools and equipment will be
done in every one-year period.
H. Newly acquired measuring and test equipment or those received after repair, are
required to be verified for calibration/ accuracy before use (if not accompanied with a
calibration or a conformance certificate).
I. No test equipment including ground equipment shall be used in case it is found to be
nonconforming to specified requirements. Such test equipment is to be segregated and
identified by unserviceable tag.
J. During internal audit QM shall check the validity and/ or use of appropriate calibrated
test equipment/ gages/ tool/ instrument during maintenance to ensure specified
Airworthiness standards are followed.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.6 USE OF TOOLS AND EQUIPMENT BY STAFF (INCLUDING ALTERNATE

TOOLS)
[Ref.: CAR145. A.40(a)
A. SNA will maintain a tool register for all tools and equipment owned by the organisation
and required for the specified work.
B. To the extent possible, Organisation will ensure that all manufactures specified tools
and equipment are used in maintenance.
C. In case any alternate equivalent is given, such tools and equipment will be used with the
concurrence of DGCA.
2.6.1 Policy Regarding Use of Tools
A. It is incumbent upon the user to ensure that the particular item is properly used; safety
and precautions adhered to.
B. All maintenance personnel are to ensure that adequate instructions regarding the use of
tooling and equipment are given to the personnel under their control.
C. Tools are issued and controlled by Stores against the user's signature in the “Tools &
Equipment issue register”; all items are checked for condition and completeness before
issue/ return to the issue point.
D. Tooling should be inspected on issue/ return, for obvious defects, damages and
conformity certificates.
E. CS will use only those tools as specified in pertinent approved data or maintenance
instructions and as per procedures given in A M M , Tools or other relevant manuals.
F. Further, it has to be ensured that tooling and equipment for aircraft and component
maintenance must be properly handled and maintained as per standard procedures/
safety measures.
G. All tool users are responsible for the security and condition of tools issued to them.
H. Tools and equipment must be used i.a.w. manufacturer’s specifications and tolerance/
standard practices or good aircraft engineering practices as applicable to tools in use.
I. Due regard must be taken of design specifications to ensure maximum working
tolerances are not exceeded.
J. All tool users will take note and observe safety precautions appropriate to tools and
equipment in use, particularly personal safety, environmental and aircraft protection.
K. Any item of tooling or equipment found defective or discrepant in any way must not be
used and immediately withdrawn from use.
L. Organisation has a general tool trolley for day to day use. Tool trolley has its own content
list as per its section and such list is to be displayed on the trolley.
M. Tool trolley is to be maintained up to date in respect of its content and conditions.

Date: 22-Mar-2024
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D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.6.2 Policy Regarding Use of Alternate Tools
A. Normally the requirement of alternate/ special tools and equipment needed in

maintenance/ shop are specified by the manufacturer/ vendor in their manuals.
B. Where special tool/ equipment is not specified commercial ones with acceptable grade
and quality are permitted.
C. Organisation will ensure that only recommended tools and equipment are used at
maintenance.
D. The accuracy of such tools and equipment will also be ensured by periodic calibration.
E. The details of use of alternate tools by personnel are specified below:
1. An alternate tool fabricated will be identified by using (A) as suffix to the part
number assigned to distinguish the alternate tool.
2. An alternate tool fabricated will be inspected / verified once in a year for the
following and the same will be certified by a Base Maintenance Manager on the
tool history card.
• Proper Dimensions.
• No damage or wear and tear
• Proper functioning.
F. Any tool found not in compliance with the above will be rejected by the base
maintenance manager and the same will be scrapped by the stores-in-charge after
deleting the item in the ALTERNATE TOOLS REGISTER

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D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.6.3 Issue and Return of Tools- (Record of User and Location)
A. General tools of good standard and special tools approved / recommended by

manufacturer will only be procured and used in the aircraft / component maintenance.
B. Master list of tools will be maintained by store in-charge at base / line station.
C. Proper record of day-to-day issue of tools and equipment will be maintained in
“Tool Issue Register” by stores in-charge, so that the user and location of the tools can
be identified.
D. Tool issue register will contain the following minimum information;
1. Date of issue.
2. Part no. or Description of tool / equipment issued.
3. Name of the person to which tool /equipment is issued.
4. Signature of acceptance of tool / equipment in good condition.
5. Date of return.
6. Signature of person who returned the tool / equipment.
7. Signature of stores in-charge who received the tool back in good condition.
E. If the tool issued for maintenance is not returned back to stores at the end of the day, the
person who received the tool, will return to the store and make an entry of the expected
date of return in the remark’s column of the register and sign against the same.

Date: 22-Mar-2024
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D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.6.4 Loan Tool Control and Audit

[Ref.: CAR145. A.40
A. Tools and equipment which are expensive and are infrequently used will be loaned from
other organisation as and when demand arises.
B. Similarly, it may be necessary to lend tools owned by the organization itself to other
organization. Such loaning shall be affected based on instruction from the MM.
C. In such cases an entry shall be made on loan register before acceptance or issue.
Servicing and calibration requirements shall be ensured by tool and equipment store in-
charge before issue of such tools for maintenance.

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I/N: 001, Mar. 2024
2.6.5 Missing and Broken Tools
A. After completion of any maintenance work carried out on aircraft, a proper evaluation
of all the tool and equipment used for the purpose of maintenance should be carried out.
B. It is observed that some tools are broken or missing a proper procedure has to be
followed before release of the aircraft.
C. Scenario 1. Broken tools with all Parts available: In case of broken tools with all the
broken parts retrieved should be returned back to tools stores with an unserviceable tag
mentioning the defects observed.
D. Scenario 2 Missing or Broken tools with one/more parts missing: In case of missing tool
or broken tool with one/more parts missing, a detailed inspection has to be carried out
by an appropriately qualified person primarily at and around the zone of aircraft where
the maintenance action was taking place to locate the missing/ broken parts of the tool.
E. If not found, a detailed inspection has to be carried out for the whole aircraft to locate
the same.
F. Every effort has to be made to identify the missing/ broken parts of the tool. Once
satisfied, the certifying staff/ authorized person will sign an undertaking that all efforts
have been made and it is confirmed that the missing / broken part is not lying inside the
aircraft and the aircraft is fit to fly.

Date: 22-Mar-2024
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D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.7 CLEANLINESS STANDARD OF MAINTENANCE FACILITIES

[Ref.: CAR145. 25.C
A. Dust and any other airborne contamination shall be kept to a minimum, and all
susceptible systems/ components shall be sealed to prevent contamination.
B. All efforts will be made to ensure that dust and any other airborne contamination are kept
to a minimum level to avoid any visible surface contamination.
C. Where environment control is required the same shall be maintained as per the
requirement stipulated by manufacturer/ DGCA.
D. Procedure for cleanliness in the hangar and other working areas are enumerated below:
1. It is imperative that standard of cleanliness in hangar is satisfactory and periodic
cleaning carried out.
2. Ground equipment and fire extinguishers are kept in respective designated areas.
3. There should be no spill of waste oil, fuel, hydraulic oil, water seepage, etc. which
can be slippery and pose potential danger to working personnel.
4. Soiled rags are properly disposed into waste containers provided.
5. Separate containers will be provided for disposal of solid and liquid waste.
E. Cleanliness of Office accommodation, Store facility and other section is responsibility

of department head and it has to be ensured that an acceptable level of tidiness and
cleanliness is maintained in the area.
F. For cleanliness of maintenance areas (Hangar, Fuelling/ defueling area etc.), MM along
with team i.e., CS, Technicians/ Helper/ Store In-charge are jointly responsible.
G. It is individual responsibility to place all Unserviceable/ Unused components or tools /
equipment at respective assigned location and maintain work place free of debris.
H. Thorough cleaning of all maintenance areas will be carried out on a daily basis in
morning. More frequent cleaning should be performed, if required, as per work
involved and debris/ waste generated.
I. Care will be taken by the respective maintenance personnel to prevent spillage of fluids.
A small number of spilled fluids during maintenance must be cleared up. Drip trays/
work benches must be emptied or cleaned as required after use.
J. Cleanliness of the aircraft should also be taken care as a need basis if required.
K. Aircraft windshield shall be cleaned as a daily basis before first flight of the day.
L. MM is responsible to ensure cleanliness of aircraft as a standard maintenance practice.

Date: 22-Mar-2024
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I/N: 001, Mar. 2024
2.8 MAINTENANCE INSTRUCTIONS AND RELATIONSHIP TO AIRCARFT

COMPONENT MANUFACTURER INSTRUCTIONS INCLUDING UPDATING
AND AVAILABILITY TO STAFF
[Ref.: CAR 145.A.45.b & CAR 145.A.45.d 
A. SNA as an organisation will hold and use following minimum data relevant to scope
of approval class rating:
1. All maintenance related rules and associated AMCs, approval specifications and
Guidance Material.
2. All applicable maintenance requirements and notices which have not been
superseded, procedure or directive
3. All applicable airworthiness directives
4. Operator’s Aircraft Maintenance Program.
5. Aircraft Maintenance Manual,
6. Structure Repair Manual.
7. Illustrated Parts Catalogue
8. Corrosion Control Document,
9. Supplementary Structural Inspection Document (SSID),
10. Service Bulletin, Service Letters, Service Instructions, Modification Leaflets.
11. TCDS and Any Other Document Issued by TC holder as maintenance data.
B. In case of maintenance data provided by an operator or customer, organization shall

hold such data when work is in progress, with exception of the need to comply with the
requirements CAR 145.A.55 (c) i.e., organization shall retain a copy of all associated.
C. Maintenance records and any associated maintenance data for three years from the date
the aircraft or component to which the work relates was released from the Organization.
D. The applicable maintenance data shall as per CAR 145.A.45.b.
E. Maintenance instructions includes the followings:
1. Aircraft Maintenance Program developed by the CAMO with reference to the
manufacturer supplied Maintenance Data and approved by DGCA.
2. Any applicable inspection/ overhaul/ replacement time limit,
3. Routine, Special, Corrosion prevention, Storage inspection schedule,
4. Procedure Sheet developed by the organization i.a.w. the Maintenance Data.

Date: 22-Mar-2024
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I/N: 001, Mar. 2024
2.8.1 Organisation Policy

[Ref.: CAR145. A.45 (g) & AMC145. A.45 (f) 
A. All applicable maintenance data required to carry out the maintenance work within the
granted scope of approval will be readily available for use by CAMO Division when
required by maintenance personnel.
B. Company Approved updated Maintenance instructions will be circulated to all
maintenance personnel for carrying out the work on the aircraft or component.
C. A system has been established in the CAMO for the updating of the relevant
maintenance data.
D. All the technical literatures of Airframe, Engines, Propeller and other documents of all
aircraft being maintained by the CAMO, under CAR-145 and CAR-M Subpart- G
approval.
E. A separate register is maintained by the CAMO to check the revision status of the
maintenance data. This register will be updated on regular basis.
F. The revision details will be disseminated to all the maintenance staff and the same will
be recorded.
G. All the controlling manuals such as MOE, CAME etc. will be stored properly. They
must be available to every person who needs to know.
H. Technical circulars/ instruction is issued to make the technical personnel aware of
certain new/modified technical procedures., accidents etc.
I. AMP and inspection schedules are prepared with reference to the MPD, Aircraft
manuals, service bulletins, service instructions, service letters issued by manufacturer,
ADs and modifications issued by regulating authorities.
J. Inspection requirements called for by Optional equipment manufacturer will also be
included. Inspection schedules are prepared and approved by the CAM.
K. The maintenance data is monitor on a routine basis by the QM during Internal Audit for
the amendment status and ensured that all amendments are being received from the
manufacturers/ vendors and are updated in a timely manner.
L. It will maintain necessary records to show that the amendment status of the maintenance
data is current and up-to-date.
M. All maintenance data controlled by the organisation is kept up-to-date.
N. In the case of contracted operator/ customer controls and provides maintenance data, the
organization shall ensure a written confirmation from the customer that all such
maintenance data is up to date or availability of work orders specifying the amendment
status of the maintenance data to be used or it is on the customer maintenance data
amendment list.
O. The maintenance data is made available to the personnel maintaining the aircraft like
supervisors, technicians and certifying staff, to study at close proximity to the aircraft.
P. All manuals, service bulletins and other documents applicable to the maintenance are
held in the office and respective shops (if applicable) on need basis for reference by
personnel carrying out inspection / repair / modification
Date: 22-Mar-2024
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D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.8.2 Procedure for Intimating Technical Information to CS/ Technical Persons
A. Availability of updated technical literature and regulatory requirements to the technical/

certifying staff in maintenance will pave way for good and safe maintenance practices.
B. Copies of aircraft and engine manufacturer's maintenance manuals and other document
like SBs, Mod., wiring manual, ADs. Etc. are always made available in in maintenance.
C. Similarly, other updated manuals like structural repair manual, airframe component,
electrical/ instrument/ equipment manuals, etc. are also made available at the respective
areas of work so that any work in maintenance can always be undertaken by the CS/ SS
as per the latest manuals and approved schedules drawn from the same.
D. In addition, the organisation policies and procedures as approved by the authorities in
the MOE are also made available for guidance in maintenance.
E. It is the responsibility of the MM to ensure that all technical information is disseminated
at all levels and the maintenance is carried out as per the latest instructions of the
manufacturer and adhering to the current requirements of the Regulatory authorities.
F. Such aspect will also be highlighted to the maintenance personnel during their periodic
refresher training.
G. In addition to the manufacturer's documentation, the AMO/ CAMO division will
occasionally publish Technical Circulars that are available to the CS/ SS on a case-by-
case basis.
H. These technical circulars will identify typical trouble spots, preventative measures to
take, and procedure improvements based on other maintenance trends, Manufacturer’s
Technical publications, Directives issued by airworthiness authorities, Operational and
Maintenance experience, defects, incidents, accidents etc etc.
I. Technical information shall be disseminated by the CAMO division and the concerned
personnel will countersign the register for read and understood.
J. In addition, internal dissemination register will be maintained to ensure all relevant and
concerned personnel have read and understood the circular/ instructions issued by SNA.
K. For easy access and frequent reference, a technical library shall be maintained in the
maintenance cell of the organisation under the supervision of the designated personnel.
L. MM shall designate such personnel from maintenance team and shall be responsible for
the regular update and maintenance of such technical library.
M. Technical library of maintenance cell will have a minimum following for reference:
1. Technical publication issued by the aircraft/ component manufacturer;
2. All manuals and relevant documents applicable to the maintenance;
3. Technical Circular/ Quality circular issued by organisation;
4. Aircraft and engine manufacturer's maintenance manuals
5. MOE, EPM, CAME and any other approved document;
6. Any other document as required;
N. QM on sample basis will monitor the adequacy of knowledge of the CS/ SS personnel
and their awareness to current procedures/ practices and requirements from time to time.
Date: 22-Mar-2024
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D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.9 REPAIR PROCEDURE

[Ref.: CAR 145.A.42(b)(iii ), CAR 145.A.45(a), CAR145.A.48(c)(4), CAR AMC
145.A.50, AAC 1 of 2017 
A. SNA will carry out necessary repairs on the structures whether minor or major in
accordance with the approved Type Certificate holder's published Repair Data,
B. It will ensure that such repairs are carried out by approved structural repair authorization
holders or by the manufacturer's representative after carrying out necessary damage
assessment and ensuring that the repair is as per TC holder's approved Repair Data.
2.9.1 Procedure for Approval of Modification (Major and Minor)
A. Modifications covered in AD, DGCA Mandatory Modifications and SB do not require

DGCA approval and those which do not come under this require approval from DGCA.
B. For modifications the owner/ operator shall apply to concerned O/o DGCA along with
evidences and data relating to intended modifications and its effect on airworthiness.
C. Modification design data and documents prepared by the aircraft, component or
equipment manufacturer and approved by State of Design are acceptable for use in
modification of aircraft, components or equipment.
D. This data shall be certified by Authorized Representatives (AR)/ Designated
Engineering representatives (DER) of the State of Design of the aircraft.
E. The person responsible for the modification design shall state any particular
requirements to be observed when the modification is completed and before an aircraft,
component or equipment is released for service.
F. The following aspects shall be considered:
1. Whether tests or inspections during the progress or after the completion of the
modification are necessary to ensure it complies with the specified requirements.
2. The qualifications of persons who may be required to assess completed work and
certify that it complies with the approved design.
3. Whether significant changes in the weight and centre of gravity position of the
aircraft will occur and if re-weighing or preparation of a new weight and balance
report is necessary.
4. Whether the flight or operating characteristics of an aircraft may have been
affected by the work and the necessity to have the aircraft inspected and certified
as fit for flight and flight tested.
5. Whether amendments of particulars in the Certificate of Airworthiness or
associated documents are required.
6. Whether amendments are necessary to the approved maintenance schedule or
other data or documents approved for maintenance or other work on the aircraft.
7. Whether amendments are necessary to any data specified in the flight
crew operating manual.
G. Where a modification affects instrument panel, it shall be ensured that Not

Signature instruments
Verified
which are used by any one pilot are so arranged as to permit pilotSigned
to seeby:
their indications
Shiv Raj Singh
Director
clearly from his or her station, with minimum practicable deviation (Airworthiness)
from the position
Date: 22-Mar-2024
and line of vision normally assumed when looking forward along the flight path.
18:33:23
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H. Where a modification affects equipment required for communications or navigation

purposes, or both, it shall be ensured that the failure of any single unit required for
communications or navigation, or both, will not result in the failure of another unit
required for communications or navigation.
I. Modification documents shall bear a modification reference number, title, issue number
and date and shall indicate the reason for modification, modification instructions, any
limitations and inspection requirements, manuals affected and references to other
documents or design data, together with a list of parts and assemblies affected by the
Modification and, where necessary, drawings or sketches giving particulars of parts
before and after modification.
J. Approval of a modification will only be granted when the DGCA is satisfied that in
respect of the design:
1. The drawings, documents, reports, calculations, etc., are adequate to establish that
the design complies with the appropriate airworthiness requirements.
2. Any tests or inspections considered necessary for the approval have been
completed satisfactorily.
3. The drawings and other documents required for the work are of a satisfactory
standard and in accordance with acceptable aeronautical practices.
K. DGCA may require compliance checks after the completion of the modification and
before an aircraft; component or equipment is released for service.
L. All changes to an approved drawing or document will require re-approval of the original.
The issue or revision number shall be raised following re-approval.

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2.9.2 Procedure for Approval of Repairs
A. Repairs covered in the AD/ SB/ AMM/ SRM may be carried out by AMO as per data
available in AMM without any prior approval from the concern DGCA office. An
Authorization for the same shall be issued by the QM.
B. Repairs beyond maintenance manual shall be carried out only after obtaining prior
approval from the concern DGCA office.
C. Organization shall apply to the concerned Director Airworthiness Office along with
evidences and data relating to intended repairs and its effect on aircraft airworthiness.
D. SNA will classify the damage as minor or major based on manufacturer’s relevant
document or seek assistance from the manufacturer.
E. Along with the classification as major or minor the manufacturer will be requested repair
scheme by providing the details of damage.
F. Details forwarded may include photographs, sketches, relevant pages of maintenance
data specifying the area of damage etc. for obtaining the feedback from the
manufacturer.
G. Repair scheme and approved data received from the manufacturer shall be forwarded to
the Director Airworthiness office for obtaining approval. Copy of Repair and Deviation
Record (RDR), Repair Design Approval Sheet (RDAS), as applicable shall also be
attached along with the repair data along with the application for approval.
H. Approval for repair shall be granted based on approved data received from organization
holding Design Organization Approval by State of Design.
I. This data shall be certified by Authorized Representatives (AR)/ Designated
Engineering representatives (DER) of the State of Design of the aircraft.

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2.9.3 Application for Approval of Modification and Repairs
A. SNA shall submit a duly completed application Form CA 2 (MR), in duplicate, for
carrying out modification and/or repair to the concerned Airworthiness Office.
B. Following modification or repair documents should be attached along with application:
1. Detailed description of the proposed modification or repair;
2. A master documentation list detailing the individual drawings and specifications
which define the modification or repair;
3. Drawings and instructions necessary for incorporation of modification or repair;
4. Testing procedures or methods to meet certification and operating rules, such as
flammability, carbon monoxide, and noise requirements;
5. Test procedures that are appropriate to the modification or repair and to verify that
the modification or repair meets applicable certification requirements;
6. Detailed design standards, to ensure that the operator has considered all applicable
design requirements and acceptance engineering reports including expected test
results to be used in determining compliance of the modified or repaired product;
7. A record of the change in mass and moment arm when the modification or repair
is installed in the aeronautical product;
8. A record of the change in electrical load when the modification or repair is
installed in an aircraft
9. Supplements to:
• Approved Flight Manual
• Maintenance Instructions;
• Instructions for Continuing Airworthiness
• Repair instructions
• Any other factors that may affect safety or Airworthiness.
C. For modification certifications by independent representative shall not be acceptable.

D. Authorized Representatives/ Designated Engineering Representatives responsible for
certifying modification/ repair approved data shall be an employee of the organization
holding DOA.
E. Recommendation or No Technical Objection (NTO) from the manufacturer shall not be
acceptable for grant of approval.
F. Aircraft wise record of all modification and/or repair shall be maintained by the
organization.

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2.10 AIRCARFT MAINTENANCE PROGRAMME COMPLIANCE

[Ref.: AMC1 145.A.50(b), CAR AMC1 145.A.50(b), CAR 145.A.45
A. SNA is approved as per CAR-145 for Maintenance Organization and CAR M Subpart
G for CAMO.
B. All the maintenance done in the organization is in accordance with the requirements of
approved Aircraft Maintenance Program controlled by the CAMO itself.
C. The AMP is approved by DGCA and procedures related to it are mentioned in CAME.
D. All airframe/ engine manufacturer provides corrosion prevention and corrosion control
inspection program in the maintenance manual.
E. Inspections as recommended by manufacturer will be included in AMP will be followed.
F. If severe corrosion is found in any of the aircraft, then the same will be reported to the
manufacturer and DGCA.
G. Actions recommended by manufacturer for corrosion control and preventive action will
be undertaken to avoid spreading of corrosion in same or another similar type aircraft.
H. All the Inspection will be carried out as per maintenance program.
I. SNA CAMO will share latest approved AMP copy with all concern personnel.

Date: 22-Mar-2024
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2.11 AIRWORTHINESS DIRECTIVES/ DGCA MANDETORY MODIFICATION

PROCEDURE
[Ref.: AMC1 145.A.50(b), AMC1 145.A.50(b), CAR 145.A.45
A. SNA has policies and procedures for compliance and control of all the airworthiness
directives received from airworthiness authorities of the country of origin, alert service
bulletins issued by the TC holder and the Mandatory Modifications issued by DGCA.
B. The entire procedure will also be applicable for the miscellaneous modifications issued
by the DGCA.
C. Word “Directive” in this and related chapters of MOE will denote Airworthiness
Directives, Alert Service Bulletins or Mandatory Modifications.
D. Since, Organisation has its own CAMO approved under CAR M Subpart G the above
guidelines are followed as per procedures enumerated in CAME.
E. All AD/ Modification issued by DGCA/ OEM’s do not need any additional approval
from DGCA and will be carried out by the organisation as per standard maintenance
procedure.
F. All mandatory modifications must be complied as per instruction contained within them,
after considering the organisation capabilities.
G. In case compliance instructions given in the mandatory modification are beyond the
organisation capability then OEM or other appropriate organisation must be contracted
for such compliance.
H. Minor modification that are not covered in AD, DGCA Mand./ Misc. Modification, SB,
or OEM’s maintenance data shall be accomplished without DGCA approval.
I. Major modifications that are not covered in AD, DGCA Mand./ Misc. Modification,
SB, or OEM’s maintenance data shall be accomplished provided it has been approved
by DGCA i.a.w. AAC No. 1 of 2017.
J. It will be responsibility of the Operator to take necessary approval from DGCA. IOA
Maintenance team if required will support operator for taking such approval.
K. Optional / Non-mandatory Modification issued by OEM’s do not need any additional
approval from DGCA and will be carried out by organisation as per standard
maintenance procedure.
L. No unapproved modification shall be carried out by IOA or its staff within organisation
scope of approval.

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2.12 OPTIONAL MODIFICATION PROCEDURE
A. Apart from Mandatory instructions and Directives, organization will also ensure that the
various Optional Service Bulletins Service Instructions and other modifications received
from the Type Certificate holder / Vendor will be reviewed periodically.
B. Service Bulletin/ Letter/ Instruction/ Modification issued by the aircraft, engine,
propeller or component manufacturer as Optional will be evaluated for its effect on
operational, maintenance, comfort characteristics of the aircraft.
C. Any bulletin/ letter/ instruction/ modification improving operational, maintenance or
comfort features of the aircraft will be carried out on the aircraft after case-to-case
evaluation and decision taken.
D. Service Bulletins may be of two types:
1. Alert Service Bulletins.
2. Service Bulletins.
E. Alert SB is issued to alert the operators about possible existence of a defect in the
aircraft, its component or systems and calls upon to accomplish urgent inspection and/or
take prompt corrective measures on receipt of Alert SB, CAM studies its applicability
on the aircraft, issues a callout for inspection on affected aircraft / engine / propeller /
equipment as per Alert Service Bulletin requirement.
F. SB is issued by the manufacturer to describe, a product improvement, a preventive

modification or a terminating action modification for a repetitive inspection requirement
or for carrying out service evaluation only.

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2.12.1 Control of Optional Modifications (Assessment Procedure and Compliance)
A. CAM and MM will evaluate an SB/ SL/ SI and will initiate following action, if the
service bulletin/ letter/ instructions are optional in nature;
1. Updation of the master folders of the service bulletins / letters / instructions for
various airframe / engine / component etc.
2. Circulation of the publication to various bases (if any), where affected airframe
/ engine / propeller is being maintained under CAR-145 approval.
3. Amendment of AMP/ inspection schedule / procedure sheet etc., if applicable.
4. Updation of master data for one time/ repeat compliance of optional SB/SL etc.
5. Logistics procedure such as procurement of spare/ warranty claim etc.
6. Requirement to issue technical circular to disseminate information to maintenance/
operation personnel
7. Any other action to be taken for ensuring continuous airworthiness.
B. Evaluation and decision-making process of whether to comply the bulletin or not will
be completed within a period of one month from the date of receipt of the bulletin.
C. While taking the decision, MM will consider repeated premature failures, defects, ease
of maintenance, improved operational characteristics or performance of the aircraft and
decide whether to comply or not.
D. CAMO will monitor compliance of all actions to be taken, till such time all actions are
completed and will verify for satisfactory compliance of SB/ SL/ SI etc. requirements.

Date: 22-Mar-2024
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2.13 MAINTENANCE DOCUMENTATION IN USE AND ITS COMPLETION
A. SNA has outlined the policies, requirements and brief procedures regarding various
maintenance documentations to be used for the purpose of documenting various
maintenance and related activities.
2.13.1 Maintenance Documentation Procedure

[Ref.: CAR 145.A.45.e & CAR 145.A.45.b 
A. All maintenance work carried out on the aircraft, engine, propeller or component will be
documented properly, so that the continued airworthiness is ensured and history of
maintenance activity is traceable during the life time of the component.
B. Procedures will be created to provide a common system (Inspection Schedules and Work
Orders) to be used throughout the organization.
C. Instructions provided in manufacturer’s maintenance data will be transcribed to
inspection schedules or procedure sheets to enable the maintenance personnel to carry
out the required maintenance work in right manner.
D. Complex maintenance tasks will be transcribed onto the Inspection schedules or
procedure sheets and sub-divided into clear stages to ensure a record of the
accomplishment of the complete maintenance task.
E. If the aircraft operator (customer) requires their approved inspection program/ schedule
to be carried out on their aircraft/ component, then the same will be used for carrying
out maintenance on their aircraft/ engine/ component.
F. Documentation of the maintenance accomplished is to provide clear and precise
information for:
1. Ensuring the task is performed as required for release of aircraft for flight,
2. Ensure tracking of the work accomplished from records.
G. Meeting the requirements of Airworthiness authorities and to preserve the records of work
accomplished.

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2.13.2 Various Maintenance Documents in Use
A. Various maintenance documents in use are listed and defined below;

1. Work order: A document issued by CAMO to specify the scheduled work
(inspection/ replacement) to be carried out as listed in due report or unscheduled
work such as damage or defects to be repaired / rectified.
2. Inspection schedule consists of various items of inspection drawn from
Maintenance Data to be complied on the aircraft, engine, propeller or component.
3. Procedure sheet consists of step-by-step procedure for carrying out a
maintenance task or activity, prepared i.a.w. manufacturer’s recommended or
standard procedure to ensure that the maintenance activity is performed in a
sequential manner.
4. Off Job Sheet consists a control document used for the recording of the defects
observed during the maintenance activities and rectification action taken against the
defect.

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2.13.3 Maintenance Work Sheets
A. Maintenance schedule, special inspection schedule, work sheets, task card etc. will be
provided by CAMO.
B. Maintenance of aircraft/ engine/ component/ system is carried out by CS having
appropriate authorisation i.a.w. approved schedule, task cards, procedure sheets, etc.
C. All entries in schedules and work sheets are to be made in ink.
D. Where additional work is carried out, which is not the part of the maintenance schedule,
off job sheets are to be used and all such entries are certified by certifying staff/
authorization holder by affixing their signature and Authorization number with date in
the appropriate column.
E. It is responsibility of CS/ authorization holder to inform CAMO department in case of
doing additional work or if off job sheets being used by mail or any suitable means.
F. In case of rectification of a defect or carrying out a repair or change of a component for
the purpose of facilitating maintenance, appropriate procedure sheets are to be
completed and certified accordingly.
G. When replacing major components, care has to be taken to ensure to record the serial
number of the removed and installed component.
H. When the total work is completed, it has to be certified by the certifying staff /
authorizations holder, by signing in the last page of the sheet and issue of CRS as
required.

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2.13.4 Task Card Certification
A. Whenever a customized task card system as given by manufacturer is followed in

maintenance, the following requirements are to be ensured before certifying task card:
1. All entries must be clear and are to be made in ink.
2. All individual task entries must be certified by CS/ authorization holder with
his signature.
3. Where task cards are provided with item-wise numbers, then certification will
be required for each item-wise task.
4. Task card should be duly filled with date, aircraft registration, cross reference, for
additional inspection, if any etc.
5. If a task is not applicable, then 'Not applicable' (N/A) must be annotated.
6. All corrections in task card must be certified by CS/ authorization holder doing
the correction.

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2.13.5 Technical Log Book
A. Relevant entries made in the release column, rectification column is signed and certified
by certifying staff / authorization holders in appropriate category.
B. Non-routine tasks are required to be carried out if any defects are observed or any
damage occurs to the aircraft.
C. If defect/ damage is minor in nature during maintenance and within the scope of
maintenance activity, CS/ SS will raise off job sheet and rectify the defect accordingly.
D. If defect/ damage is major in nature during maintenance and within the scope of
maintenance activity, CS/ SS will notify to CAMO Dept., CAMO will raise the work
order for the same.
E. CS/ SS will carry out the maintenance and rectification against the work order raised by
CAMO in accordance with the defect reported.

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2.13.6 Workorder/ Inspection Schedule Completion – Maintenance Sign-Off
A. MM will ensure in consultation with planning department that following are available
before initiating maintenance activity (under work order and inspection schedule);
1. Availability of Updated maintenance data of aircraft/ engine/ component.
2. Availability of Required components and spares for the maintenance.
3. Availability of Properly calibrated and controlled tools and equipment.
4. Availability of Qualified and competent manpower to carry out and certify work.
5. Appropriate Scope of approval and capability to carry out work.
6. Adherence of Any limitation on scope of approval/ capability or on CS/ SS. staff.
B. It is the duty of all CS/ SS to progressively signs off every inspection item as it is
completed in inspection schedule or on the procedure sheets, with initial signature.
C. Similarly, every inspection schedule listed on a work order will be signed off, as the
inspection schedule is completed and closed.
D. Critical Maintenance task shall be reflected in Maintenance procedure sheet/ inspection
schedule.
E. Critical tasks may be identified in different phases of maintenance and require
independent inspections/ reinspection as applicable.
F. The Independent Inspection suitable entry must be made in the relevant appropriate log
book/ procedure sheet in addition to the inspection schedule/ procedure sheet.
G. CS/ SS personnel will append complete signature with authorisation number along with
the date in the certification page of the inspection schedule/ procedure sheet.

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2.14 TECHNICAL RECORDS CONTROL

[Ref.: CAR 145.A.55
A. Prime objective concerning technical record control is to have secure and easily
retrievable records with comprehensive and legible contents.
B. The technical record will contain basic details of all serialized aircraft components and
other significant aircraft components installed to ensure traceability to such installed
components documentation and associated maintenance data.
C. The maintenance records will ensure compliance with any mandatory requirements
pertaining to the work scope.
D. Technical Record shall contain the following things: -
1. Completed Work Order
2. Procedure sheets, task cards
3. Off Job Sheet
4. Requisition slip copy
5. Release notes
6. CRS
7. Additional Records such as repair and modification data.
2.14.1 Control of Access to Records
A. All aircraft technical records either in hard and soft copy will be kept in
cupboards/computers under lock and key in CAMO Department.
B. Access to the technical records cupboards will be limited to CAMO. Other personnel
will have access to all records at any time on request.
C. All technical records shall be stored in a safe way with regard to fire, flood, alteration
and theft.
D. Planner will keep all technical record in form of scanned copy for the managed by the
organisation on behalf of other operator

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2.14.2 Maintenance Record Preservation

[Ref.: CAR 145.A.55 (a), (b)& (c)
A. Soft copy (Scanned Copy) as maintained in computer. The backup of the softcopy will
be done on every fifteen days and shall be stored in Hard drive.
B. Hard drive shall be stored in different location away from the base or in online drive
system in an environment that ensures they remain in good condition.
C. Where an organization approved under this CAR terminates its operation, all retained
maintenance records covering the last three years shall be distributed to last owner or
customer of respective aircraft or component or shall be stored as specified by DGCA.
D. Maintenance record also includes the Off-Job Sheet which is the part of work pack and
it should be preserved accordingly with the work pack.
E. Maintenance record is preserved in the form of work pack for a period of three years.
F. Work pack includes the work order, material issue slip, CRS copy, CA Form 1 in
respect of the work order, log book entry and/ or any other relevant documents.
G. Maintenance record shall be kept in such a way that is prevented from alteration, fire,
dust, flood etc. and in a control manner.

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2.15 RECTIFICATION OF DEFECTS ARISING DURING MAINTANANCE

[Ref.: CAR 145.A.65 (b), 145.A.50(c), (e) ]
A. Defects may be observed either during the course of routine operation or during
scheduled or un-scheduled maintenance checks.
B. All defects found during maintenance, which endangers the flight safety must be
rectified before releasing the aircraft for normal operation.
C. If a defect is found during maintenance, the same should be entered in the “Off Job
Sheet” against the relevant item if any;
D. Defect Register should be scrutinized for the previous history of aircraft concerning the
defect repetition;
E. If it is a repetitive defect, it should be noted in repetitive defect register and should be
analysed for the root cause of the same.
F. CRS should, then be issued in respect of aircraft/ component whichever applicable, for
flight test to confirm rectification, if so required or for resuming flying.
G. Defect observed during the maintenance for operator’s aircraft, the same shall be
intimated to the concerned personnel of the operator in writing through mail.
H. After confirmation for the rectification of the defect through mail or work order the MM
will initiate the rectification action accordingly.
I. If the rectification action has been requested by the operator through the mail, CS/SS
will raise the off-job sheet for the defect observed during the maintenance.
J. If the rectification action has been requested by the operator through the work order,
MM will nominate the CS/ SS to carry out the same.
K. Rectification defect should be carried out as per approved procedure sheet if available.
However, AMM/ CMM/ SRM whichever applicable should be referred to for trouble
shooting the defect.
L. Rectification of defect of repetitive nature shall be evaluated for the basic root cause of
the same under an intimation to QM in respect of the same.
M. In all case CS/ SS is the responsible to rectify the defect observed during the
maintenance.

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2.16 RELEASE TO SERVICE PROCEDURE

[Ref.: AMC 145.A.50(a),(b),(c),(d),(e),(f), 145.A.30(g),(h)1,(i),(j)4,5,
AMC1 145.A.48(a), 145.A.48(c)(5)]
A. A CRS shall be issued at the completion of any maintenance on aircraft or component

after confirming that all maintenance tasks has been properly carried out,
B. An aircraft is not permitted to fly on completion of any Schedule/ Unschedule
maintenance including defect rectification, without a valid CRS relating to the work
performed
2.16.1 Aircraft Release to Service
A. A certificate of release to service shall be issued by appropriately authorized certifying

staff on behalf of the organization when it has been verified that all maintenance ordered
has been properly carried out by the organization i.a.w. specified procedures considering
the availability and use of maintenance data and also that there are no non-compliances
which are known to endanger flight safety.
B. Maintenance may include a check or an inspection as per the Maintenance Program,
AD, overhaul, repair, modifications, component replacement and defect rectification.
C. A Certificate of Release to Service will be issued before flight at the completion of any
maintenance/ component installation/ after any defect rectification.
D. In some cases, if work is not carried out completely Certificate to Release to Service
will be issued with limitation.
E. New defects or incomplete maintenance work identified during maintenance shall be
brought to attention of aircraft operator for specific purpose of obtaining agreement to
rectify such defects or completing missing elements of maintenance work order.
F. In the case where the aircraft operator declines to have such maintenance carried out
under or when organisation is unable to complete all maintenance ordered, organisation
will issue a CRS within the approved aircraft limitations.
G. The organisation shall enter such fact in the aircraft certificate of release to service
before the issue of such certificate.
H. CRS will contain the statement: 'Certifies that the work specified except as otherwise
specified was carried out in accordance with CAR-145 and in respect to that work the
aircraft is considered ready for release to service'.
I. CRS will relate to the task specified in the work order following manufacturer's or
operator's instruction or the aircraft maintenance program which itself may cross-refer
to a manufacturer's/operator's instruction in a maintenance manual, service bulletin etc.
J. When extensive maintenance has been carried out, it is acceptable for CRS to summarize
maintenance so long as there is a unique cross- reference to work-pack containing full
details of maintenance carried out.
K. Dimensional, monitoring data information should be retained in the work-pack record.

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2.16.2 Sign Off After Maintenance Task Completion

[Ref.: GM 145.A.]
A. A ‘sign-off’ is a statement issued by the ‘authorized person’ which indicates that the
task or group of tasks has been correctly performed.
B. A ‘sign-off’ relates to one step in the maintenance process and is, therefore, different to
a certificate of release to service.
C. In order to prevent omissions while carrying out any maintenance activity, each item of
inspection will be signed off by the support/ certifying staff, in progressive manner, as
soon as the inspection or work is completed.
D. No support/ certifying staff will follow the practice of accumulating the signing off
work, till the end of the day/ shift.
E. Work carried out by technicians will be carried out under the supervision of support/
certifying personnel before the same is signed off.
F. Support/ certifying staff signing the inspection item will do in such a way that the
signature will not deface the stamp.
G. Support/ certifying staff will record the inspection starting time with date and closing
time with date in the appropriate columns provided in the inspection schedule.
H. All timings mentioned in the CRS should be in UTC (Universal Time Cycle)

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2.16.3 Certification- Identity of Qualified Staff

[Ref.: GM 145.A.48]
A. QM will issue certificate of authorization to CS/ SS for carrying out and signing off the
inspection items and defect rectification activities.
B. Certification authorization shall be issued to qualified and competent certifying staff
who are then eligible to issue CRS.
C. Certifying staff will affix their signature and the stamp (authorization number) given to
them, without defacing each other.
D. Identity of the individual certifying staff can be established from the company unique
authorization number allotted by QM.
E. QM will maintain a list of all CS/ SS personnel issued with Certification Authorization.

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2.16.4 Cross Reference to Work Package
A. All maintenance activity will be carried out by the support staff/ certifying staff, after
obtaining a work order.
B. On completion of the single/ multiple maintenance activity, under single/ multiple work
orders, a single CRS will be issued by summarizing all the work carried out, with a
unique cross reference (work order numbers) to the work pack containing full details of
maintenance carried out.
C. CRS will have cross reference to all the work order numbers related to it.

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I/N: 001, Mar. 2024
2.17 RECORDS FOR OPERATOR

[Ref.: CAR 145.A.55(c)]
A. As a minimum, SNA will retain records necessary to prove that all requirements have
been met for issuance of the CRS, including subcontractor's release documents
B. All the aircrafts under maintenance with the organization is under the CAMO.
C. All the records shall be maintained as per MOE Para 2.14
D. All detailed maintenance records and any associated maintenance data shall be retained
for three years from the date aircraft or component to which work relates was released.
E. Such records shall be stored in a safe way with regard to fire, flood, theft and alteration.
F. Computer backup discs etc. shall be stored in a different location from that containing
working discs, tapes etc., in an environment that ensures they remain in good condition.
G. If the organisation terminates its operation, all retained maintenance records covering
last three years shall be distributed to owner or operator of respective aircraft or
component, or, shall be stored as specified by DGCA.
H. SNA shall provide copy of CRS to aircraft operator, together with a copy of any specific
approved repair/ modification data used for repair/ modification carried out
I. The paperwork, hereafter referred to as records, is retained to provide the owners
operators and maintenance personnel within formation essential in controlling
scheduled and unscheduled maintenance in order to ensure continued airworthiness.
J. The organisation shall retain a copy of all detailed maintenance records and any
associated maintenance data for three years from the date the aircraft or component to
which the work relates was released from the organisation.
K. In addition, it shall retain a copy of all the records related to the issue of airworthiness
review certificates and recommendations for three years from the date of issue and shall
provide a copy of them to the owner of the aircraft.
L. Properly executed and filed records also summarize the entire maintenance history of
the aircraft.

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I/N: 001, Mar. 2024
2.18 REPORTING OF DEFECTS TO DGCA/ OPERATOR/ MANUFACTURER

(OCCURANCE REPORTING)
[Ref.: CAR 145.A.60]
A. SNA will identify and record all major defects and report to DGCA, the state of registry
and the organization responsible for the design of the aircraft or component.
B. All defects classified as "major" or those requiring "major repair" or which are serious
in nature and attracting public attention shall be intimated immediately on telephone to
DGCA followed by written information within three days of occurrence of the defect.
C. At least the following information will be indicated:
1. Name of the Organization/ Operator
2. Aircraft type and registration No.
3. Date and place of occurrence of the defect
4. Details of the defect(s) and the rectification action taken
D. SNA has established an internal policy to enable collection and evaluation of such
reports, including the assessment and extraction of those occurrences.
E. The procedure shall identify adverse trends, corrective actions taken or to be taken by
SNA to address deficiencies and include evaluation of all known relevant information
relating to such occurrences and a method to circulate the information as necessary.
F. SNA will make such reports in a form and ensure that it contain all pertinent information
about the condition and evaluation results known to the organization.
G. SNA will also report to the operator any such condition affecting the operator's aircraft
or component.
H. SNA shall produce and submit such reports as soon as practicable but within 72 hours
of the organization identifying the condition to which the report relates.
I. SNA will conduct three monthly review meeting on all defects encountered, analysed
and investigated.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.18.1 Procedure for Defect Recording and Reporting

[Ref.: CAR Sec-2, Series C, Part1]
A. SNA has system to ensure that all defects, minor or others, whether reported by Flight
Crew or observed by Maintenance Crew (including those occurred due to improper
maintenance practices) are recorded and investigated for taking appropriate rectification
action.
B. The rectification action taken in respect of each defect shall be recorded alongside of
the snag reported.
C. "Classification of Major Defects": All recorded defects shall be examined by qualified
AME for the purpose of classification. A list of defects classified as major defects is
indicated in Para 2.18.2 of this MOE.
D. "Initial Information”: - All defects classified as "major" or those requiring "major repair"
or which are serious in nature and attracting public attention shall be intimated
immediately on telephone to RAWO followed by written information.
E. Within 72 hours, written information containing at least following details be forwarded,
1. Name of the Organization / operator
2. Aircraft type and registration No.
3. Date and place of occurrence of the defect
4. Details of the defect(s) and the rectification action taken

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.18.2 Classification of Major Defects
A. All defect observed by flight crew or maintenance team must be properly recorded and
reported as per the policy and procedure defined in MOE.
B. Before rectification action to be taken against the defect, defect should be first classified
according to the severity and nature of the defects.
C. All recorded defects shall be examined by experienced and qualified personnel of the
organisation (CS/SS, MM, QM) and operator (CAM, QM, Qualified Personnel) for the
purpose of classification.
D. Defects are classified based on the nature and severity of the defects accordingly.
1. ‘Defect’ means a condition existing in an aircraft (including its systems) or
aircraft component arising from any cause other than damage, which would
preclude it or another aircraft component from performing their intended
functions or would reduce the expected service life of the aircraft or aircraft
component.
2. ‘Major Defect’ means a defect of such nature that reduces the safety of the aircraft
or its occupants and includes defects discovered as a result of the occurrence of
any emergency or in the course of normal operation of maintenance.
3. ‘Repetitive Defect’ means a defect in an aircraft (including its components and

systems) which recurs, in spite of rectification attempt, on the same aircraft.
E. SNA as a maintenance organisation shall report the occurrence or detection of each

failure, malfunction or defect concerning and classified as a Major Defect.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.18.2.1 List of Major Defects
A. All recorded defects shall be examined by qualified CS/ SS/ MM for the purpose of
defect classification.
B. The list major defect is only a guideline and is not exhaustive. The guide list of defects
classified as major defects is as follow:
1. Fires during flight, and whether or not a fire warning system was installed and
functioned properly;
2. False fire warnings during flight;
3. Engine exhaust system that causes damage during flight to the engine, adjacent
structure, equipment or components;
4. Aircraft component that causes accumulation or circulation of smoke, vapour, or
toxic or noxious fumes in the crew compartment or passenger cabin during flight;
5. Engine shutdown during flight because of flameout;
6. Engine shutdown during flight when external damage to the engine or aircraft
structure occurs;
7. Engine shutdown during flight due to foreign object ingestion or icing;
8. Shutdown during flight of more than one engine;
9. Propeller feathering system or ability of system to control over-speed during
flight;
10. Fuel or fuel dumping system that affects fuel flow or causes hazardous leakage
during flight;
11. Landing gear extension or retraction, or opening or closing of landing gear doors
during flight;
12. Brake system components that result in loss of brake actuating force when the
aircraft is in motion on the ground;
13. Aircraft structure that requires significant repair;
14. Cracks, permanent deformation, or corrosion of aircraft structure, if more than the
maximum acceptable to the manufacturer or the CAA;
15. Aircraft components or systems that result in taking emergency actions during
flight (except action to shut down an engine);
16. Each interruption to a flight, unscheduled change of aircraft en-route, or
unscheduled stop or diversion from a route, caused by known or suspected
mechanical difficulties or malfunctions;
17. Number of engines removed prematurely because of malfunction, failure or
defect, listed by make and model and the aircraft type in which it was installed;
18. Number of propeller featherings in flight, listed by type of propeller and engine
and aircraft on which it was installed.;
19. Any other defect the endanger the flight safety and organisation consider the
defect as a major defect;
C. In addition to the reports required above, each operator should report any other failure,
malfunction or defect in an aircraft that occurs or is detected at any time, if inNot
Signature its opinion,
Verified
the failure, malfunction or defect has endangered or may endanger the safe operation
Signed by: Shiv Raj Singhof
the aircraft. Director (Airworthiness)
Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.18.3 Persons Responsible for Reporting
A. Reporting of occurrences is divided into Internal/ External reporting and the same is
explained below:
2.18.3.1 Internal Reporting
A. All Operation personnel will report any defects encountered by making an entry in
the appropriate column of aircraft Tech log.
B. All maintenance personnel will report any defects encountered during maintenance
by filling up of Internal Occurrence Reporting Form/ Register.
C. CS/ SS personnel will inform the MM, AM and QM telephonically, if the defect has
occurred at outstation.
D. QM will verify all such information and will follow up till the end of rectification
process.
2.18.3.2 External Reporting
A. Any occurrence (major defects, damage requiring major repair, incident and accident)
reportable to DGCA (Directorate of Airworthiness and Air-Safety) will be reported
immediately through telephone within 24hrs of occurrence of the defect.
B. Occurrence reporting form with all relevant details will be submitted within 3 days
(72hrs) of occurrence of the defect.
C. QM will report all major defect, damage requiring major repair, incidents and accidents
to Director Airworthiness office for aircraft owned and/ or operated by the organisation.
D. Major defect/ damage requiring repair, incidents and accidents pertaining to aircraft
maintained by the organisation, but owned by customer / operator, will be reported by
the Operator. This requirement will be reflected in the terms and conditions of the
maintenance contract.
E. AM will report telephonically, within 24hrs, all damages requiring major repair,
incidents and accidents to the Directorate of Airworthiness and Air-Safety in the region,
where the damages, incidents or accidents has occurred as soon as information is
received and detailed report as per Occurrence reporting form.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.18.4 Defect Investigation
A. QM and MM shall supervise the compliance of the system for investigation of defects.
B. If required, a Preliminary Investigation Board shall be constituted comprising of the
maintenance personnel, Quality personnel and expert, DGCA personnel if any.
C. The investigation of all defects and particularly of Major Defects shall be completed
expeditiously, so as to take preventive/corrective action at the earliest possible.
D. In case the completion of investigation of a major defect is likely to take longer than one
month, then investigation progress reports must be rendered to concerned RAO every
month till the finalization of the report.
E. All efforts must be made by an operator to complete the investigation of every major
defect within 3 months of its occurrence.
F. The major defect, (including those requiring "major repair") will be investigated by the
operator in association with the concerned RAO. Airworthiness Officer(s) may require
the operator or the owner of the organization, to submit components, work sheets,
documents and information connected with the defect, for such investigation.
G. The investigation reports on major defects shall be sent by the operator/ organization, in
duplicate, to concerned RAO soon after finalization.
H. Final report shall contain at least following information, in addition to these forwarded
1. Identification of part/ system involved.
2. Apparent or actual cause of the defect.
3. Life of affected component since new and since last inspection, in terms of flight
Hours/ Landing/ Cycles.
4. Action taken by the operator to prevent recurrence.
5. Any disciplinary action, taken by the operator, against any of its employees, and
6. Whether the operator considers the investigation "closed" or "open" and if "open
"the time it would take to complete the investigation
I. One copy of the report on major defects shall be forwarded to DGCA (attention
Airworthiness) by local Airworthiness Office along with its comments.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.18.5 Internal Occurrence/ Hazard Reporting System
A. In order to encourage the safety culture in the organization, all individuals are permitted
to report any issue concerning safety to the management.
B. The safety issues may be related to procedure, practices, unsafe use of ground support
equipment, hanger, office environment, facility and deviation from good maintenance
practices etc.
C. These issues which deal with risk management will be studied by management once in
three months and analysed to ensure that these hazards are reduced.
D. There shall be register (Internal Occurrence/ Hazard system report) for consolidation of
such report and action taken to minimize the hazard.
E. It’s not necessary to act on all report but only risk demands it.
F. All such report must mention: -
1. Name of Person (Not Mandatory) Section/ Department
2. Nature of hazard/ risk
3. Suggestion to reduce the risk
4. Observation related to hazard
G. Suggestion box is kept in office in such a way that it is not in a view of camera and
where this report can be dropped.
H. AM/ QM shall open the box once three months and shall review it with other managers
for system improvement.
I. All such reports and review shall be recorded and maintained in file/ folder
J. It’s a voluntary reporting and idea is to correct the situation and not punish the person.
K. Internal Occurrence / Hazard affecting directly to operator’s aircraft safety must be intimated
to the concerned personnel of the operator.
L. If SNA management decided to circulate any internal occurrence report to other operator or
CAR 145 organisation for a better practice, than the same will be reported to other by QM.
M. Feedback to reporting personnel – Feedback could be in two ways- Through a
quality bulletin/Circular so as to inform all concerned person who has raised the report.
N. This feedback increases the involvement of personnel in work ethics and improves the
quality standard.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.19 RETUEN OF DEFECTIVE AIRCARFT COMPONENT TO STORE

[Ref.: CAR 145.A.42 (c)]
A. A component or any item that is removed from an aircraft suspected as defective will
be issued with a ‘Unserviceable Tag’ by CS/ SS specifying a reason for the suspicion
and the part will be drained, blanked and packed as necessary.
B. Any component returned as defective to the store without unserviceable tag will not be
accepted in the store.
C. Unserviceable tag will have the following information about the component or aircraft
from which it was removed;
1. Part Number, Description, and Serial Number (as applicable).
2. Aircraft / Engine – Registration, Serial No. etc.
3. Airframe / Engine – TSN/ TSO
4. Reason for removal.
5. If repairable, what action is required?
6. Signature of support / certifying staff and Date.
D. The item shall be preserved and segregated (as life /non-life item or expendable part)
before they are sent for rectification /servicing.
E. Components which are non-repairable or beyond economical repair are scrapped.
F. Defective component that was prematurely removed will be send to appropriate Vendor
or an approved Repair Agency from stores, for repair or to confirm reported defect.
G. Components which have reached their certified life limits or contain a non-repairable
defect shall be classified as unsalvageable and shall not be permitted to re-enter the
component supply system.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.19.1 Defective Components Storage
A. All components removed from an aircraft during maintenance are to be treated with the
utmost care whether they are serviceable or unserviceable.
B. The procedure to be followed for the storage of the defective component is:
1. Unserviceable component is to be placed in clean environment and technically
appropriate place for the component.
2. Component is properly blanked and protected against transit damage, and
drained of fluid and/ or depressurized as necessary.
3. Unserviceable component will be correctly blanked and packed prior to return
to stores.
4. Container used to deliver the serviceable unit will be used to return the
unserviceable component to store.
5. After identification of the serviceability status, store person must place the item
in appropriate store facility (Bonded/ Quarantine/ POL etc.) along with
appropriate tag/ label

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.19.2 Defective Components Rejection/ Disposal
A. Where a component has been drawn from stores for use on an aircraft and was
subsequently found to be damaged or unacceptable for use on the aircraft, it must be
rejected and treated as unserviceable.
B. Such part or material must be treated as unserviceable and tagged appropriately and
returned to stores. The reason of defect will have to be noted on the tag.
C. Unserviceable item is to be properly packed and labelled with necessary documents and
tags accompanying the components and duplicated document retained in store.
D. All unserviceable cum repairable items kept in quarantine store should be send for
necessary maintenance/ repair/ overhauls at first available opportunity by store in-
charge in consultation with MM.
E. All Scrap/ Unsalvageable items kept in a separate storage should be disposed-off as per
industry standard to prevent reappearing of Unsalvageable/ Unapproved Items for sale/
mixing with active parts inventories of the aviation community.
F. Stores in-charge will dispose such item and maintain a record of the same.
G. Disposal of dangerous goods/ Hazardous Material e.g. Fire Bottle’s Squibs, Fire
Extinguishers, Aircraft batteries, radioactive materials, Oils/ Greases, Cleaning fluids,
Skydrol etc. items shall be handed over to the operator or appropriate contracted agency
who is then responsible for disposing the same in a proper and suitable manner.
H. Scrapped parts except dangerous goods/ hazardous material should be mutilated or
clearly and permanently marked.
I. Mutilation should be accomplished in such a manner that the parts become unusable for
their original intended use and unable to be reworked or camouflaged to provide the
appearance of being serviceable.
J. Acceptable methods adopted for mutilation are:
1. Grinding
2. Burning
3. Removing major lug or other integral feature
4. Permanently distorting the parts
5. Cutting a hole with cutting torch or saw
6. Melting
K. In case mutilation of scrap part is not done for training and education aids, research and
development, or for other non-aviation applications then the parts must be marked un-
serviceable permanently or the original part number/ data plate information must be
removed by the organisation and part record must be kept for future disposition.
L. Disposing of items will be carried out in a controlled manner and record shall be
maintained for the same.

Date: 22-Mar-2024
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D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.20 DEFECTIVE COMPONENTS TO OUTSIDE CONTACTORS

[Ref.: CAR 145.A.65 (b)]
A. The dispatch of components to outside contractor’s covers dispatched of all defective

parts from store including the return of loan items and parts under standard exchange.
B. Stores In charge will dispatch the defective components for repair/ overhaul to DGCA/
FAA/ EASA approved agencies and calibration and testing of tools and equipment to
be done by NABL approved labs.
C. A register/ computer record shall be maintained for all components dispatched for repair/
overhaul/ calibration.
D. While forwarding to repair agencies, formalities like appropriate tagging,
documentation, preservation and packing etc. should be taken care.
E. The documents must indicate the nature of work to be undertaken by the repair /
overhaul agency.
F. Extreme care will also be taken if they are sent abroad for repair/ investigation at
manufacturing facility so that where investigation reports are required to ascertain the
nature of defect on the component, the manufacturer/ vendor will be requested to
forward the same along with service records.
G. It will be the responsibility of the QM to ensure that the investigation report as required
are obtained from the manufacturer/ vendor without undue delay and within the
stipulated period as per the requirements.
H. Even if the defective components are under warranty claim, the manufacturer/ vendor
will be advised to provide the defect investigation report on the failed component, apart
from receiving a serviceable one on exchange basis.
I. Findings of investigation and rectification action whether received from the in-house
approved shop or from the manufacturer/ vendor are recorded in the history card of the
component with remarks if any.
J. Items when received back from the contractors should be inspected by the Store In-
charge for its transit damage if any, completeness, serviceable tag, release note/
certificate of maintenance, component history card (Verify that all entries have been
made in the history cards).

Date: 22-Mar-2024
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D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.21 CONTROL OF COMPUTER MAINTENANCE RECORDS SYSTEM

[Ref.: CAR 145.A.45 (e) & CAR 145.A.55 (c) 2]
A. Organization will maintain all its maintenance records as required by the CAR-145
approved organization in the computerized form and/ or manually controlled form.
B. Completed maintenance records provide owners, operators and maintenance personnel
with information essential in controlling unscheduled and scheduled maintenance, and
troubleshooting to eliminate need for reinspection and rework to establish airworthiness
2.21.1 Information Feed to The Computer Records
A. The paper system will be of dependable material/ quality which will withstand normal
handling and filing to avoid wear and tear.
B. The entries in the paper system will be made in such a way to remain legible throughout
the period.
C. Computer system will be used to control maintenance and/ or record details of
maintenance work carried out.
D. Polices for controlling these computer bases maintenance record is established in the
organisation for security, preservation and unauthorized alternation.
E. Computer system used for maintenance will have at least one backup system.
F. Each computer provided will contain protected passwords against the ability for
unauthorized personnel to alter the database.
G. Computer backup discs will be stored in a different location generally in AM office from
that containing the working disc in an environment to keep it in good condition.
H. MM is the responsible to ensure that backup has been taken at a frequency of 15 days
and backup disc has been kept a location away from the regular work area.
I. All maintenance records (hard and soft copy) will be stored in a safe way with regard to
fire, flood, theft and insect related damage.

Date: 22-Mar-2024
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D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.21.2 Security and Safeguards to Unauthorized Access
A. Only authorized persons will have access to the computer / paper maintenance records.
B. Log in to Computers will only be, by means of a password which will be kept as
confidential to the individual (s) to whom it is allotted.
C. Paper maintenance record will be kept secure and safe storage under control of
designated personnel.
D. All care has to be taken by the department head for security and safeguarding the
maintenance record from unauthorized access.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.21.3 Maintenance Record -Data
A. Organisation uses computer system for maintenance related activities in all department.
B. List of Maintenance related data held computer system are:
1. Maintenance data for aircraft/ engine/ component etc.
2. Completed documents i.r.t. aircraft /component will be scanned after completion
3. Excel files for controlling various information with respect to work
4. Monitoring of various work undertaken by quality/ maintenance/ store etc.
5. Correspondence letter to /contractors/ sub-contractors/ DGCA etc.
6. Work orders/ Purchase Order/ Quotes for supplier;
7. Training and assessment record of individual;
8. Authorisation and certifying staff records;
9. Scan copy work pack with relevant document;
10. Stock Control/ Tooling’s

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.21.4 Maintenance Record -Backup
A. Backup system policy is used by the organisation. As a standard and easy External Hard
Drive is used as a backup for each department.
B. Back-up of the computer stored in the Hard Drive is kept in control and secure manner.
C. In addition, organisation is planning to have another common Server Backup system.
D. Access of the Server Backup has is to be limited to QM, MM, and/ or any other
appropriate authorised person.
E. Recording system is through a fool proof computer programme, which provides good
record keeping, effective quality control and a good coordination between maintenance,
quality control, store and purchase.
F. It also ensures good and effective Inventory management and less human errors.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.22 CONTROL OF MAN HOUR PLANNING VERSUS SCHEDULED

MAINTENANCE WORK
[Ref.: CAR145.A.30 (d)]
A. It is essential that the aircraft maintenance is well planned before the aircraft is inducted
for maintenance inside the hangar and actual work is carried out and controlled during
execution so that the required airworthiness standards are met as per stipulated
requirements in an efficient manner and to achieve on time completion.
B. Organisation as an approved maintenance organisation will evaluate the available man
hour versus scheduled maintenance that is performed under scope of approval.
C. Whenever major checks are involved, the planning and control should envisage
unscheduled maintenance along with modification, structural repair, component change.
D. SNA as a CAR-145 Approved Organization will carry out proper planning to ensure
availability of all necessary personnel, tool, equipment, material, maintenance data,
relevant literature and facilities in order to ensure safe completion of maintenance work.
E. Also, as a part of its maintenance man-hour planning strategy organisation will ensure
that it has sufficient staff to plan, perform, supervise, inspect and quality monitor i.a.w.
the organisation scope of approval.
F. Has sufficient staff means that the organization employs or contracts such staff as
detailed in the man hour plan of which at least half the staff that perform maintenance
in hangar or flight line on any shift should be employed to ensure organizational
stability.
G. For the purpose of meeting a specific operational necessity, a temporary increase of the
proportion of contracted staff may be permitted to the organization by the DGCA, in
accordance with an approved procedure which should describe the extent, specific
duties, and responsibilities for ensuring adequate organization stability.
H. Employed means the person is directly employed on full-time basis as an individual by
the maintenance organization approved under CAR 145.
I. Contracted means the person is employed by another organization and contracted by
that organization to the CAR 145 approved organization.
J. The planned absence (for training, vacations, etc.) should be considered when
developing the man-hour plan.
K. The assessment of manpower for maintenance workload includes all necessary work,
but not limited to, planning, maintenance, record checks and production of worksheets/
Task Cards in paper or electronic form, accomplishment of maintenance inspections
(base, line, unscheduled and component maintenance) and the completion of
maintenance records.
L. The maintenance man-hour plan will be reviewed at least every three (03) months and
updated when necessary.
M. Significant deviation from the maintenance man-hour plan will be reported to the QM
and the AM for review.
N. Significant deviation means more than a 25% shortfall in available man-hours during a
calendar month for any one of the functions specified above. Signature Not Verified
Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.23 CONTROL OF CRITICAL MAINTENANCE TASKS AND ERROR

CAPTURING METHODS
[Ref.: CAR145.A.48 (b)]
A. Control of critical task is to minimize the rare possibility of an error being repeated
whereby the identical aircraft components are not properly reassembled thereby
compromising more than one system.
B. Further, this will minimize the risk of multiple errors and capture errors on critical
systems while working on same system of different aircraft. The Critical Tasks required
independent inspections.
2.23.1 Critical Tasks Procedures and Control
A. Maintenance procedures which are critical in nature, that could endanger the safety of
the aircraft if not carried out properly, will be identified to minimize the risk of errors
occurring/ Repeating in the aircraft / component.
B. Ultimately, when only one person is available to carry out these tasks then, the work
card/ work sheet will include an additional stage for re-inspection of the work after
completion.
C. Some examples of such critical maintenance tasks:
1. Removal and installation of primary & secondary flight control surfaces.
2. Rigging and adjustment of Flight, Engine & Propeller Controls
3. Installation of engine, propeller etc.
4. Repairs in primary structures.
5. Calibration or rigging of components such as engines, propeller etc.
D. The following data sources may be used to identify Critical Maintenance Task:
1. Information from the design approval holder;
2. Accident reports;
3. Investigation and follow-up of incidents;
4. Occurrence reporting;
5. Flight data analysis;
6. Results of audits;
7. Normal operations monitoring schemes; and
8. Feedback from training.
E. Critical Maintenance task shall be reflected in Maintenance procedure sheet also.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.23.2 Independent Inspection Procedure

[Ref.: AMC 4 145.A.48 (b)]
A. Critical tasks may be identified in different phases of maintenance and require

independent inspections.
B. The policy and procedure to be followed for the independent inspection is as follows:
1. An independent inspection is an inspection first made by an authorised person

signing maintenance release who assumes full responsibility for satisfactory
completion of the work, before being subsequently inspected by a second
independent competent person who attests to satisfactory completion of work
recorded and that no deficiencies have been found.
2. Second independent competent person is not issuing a maintenance release
therefore is not required to hold certification privileges. However, the person
should be suitably qualified to carry out the inspection.
C. The ‘authorized person’ is the person who performs the task or supervises the task and
they assume the full responsibility for the completion of the task in accordance with the
applicable maintenance data;
D. The ‘independent qualified person’ is the person who performs the independent
inspection and attests the satisfactory completion of the task and that no deficiencies
have been found.
E. The ‘independent qualified person’ does not issue a certificate of release to service;
therefore, they are not required to hold certification privileges;
F. A certificate of release to service or signs off the completion of the task after the
independent inspection has been carried out satisfactorily;
G. The work card system used by the organization should record the identification of both
persons and the details of the independent inspection as necessary before the certificate
of release to service or sign-off for the completion of the task is issued
2.23.2.1 Qualifications for Independent Qualified Person
A. The ‘independent qualified person’ should have sufficient experience to perform the
desired task. For this organisation will consider making use of, for example:
1. certifying staff
2. sign-off authorization holder
B. Presently organisation uses the privileges of type rated certifying staff for carrying out
the Independent Inspection.
C. No separate authorization is issued for carrying out independent inspection.
D. However, if the organization intends to use the privileges of other organisation’s
certifying staff, an authorization will be issued for independent inspection.
Date: 22-Mar-2024
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D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.23.2.2 Procedures to Perform an Independent Inspection
A. An independent inspection should ensure correct assembly, locking and sense of

operation.
B. When inspecting control systems that have undergone maintenance, the independent
qualified person should consider the following points independently:
1. All those parts of the system that have actually been disconnected or disturbed
should be inspected for correct assembly and locking;
2. System as a whole should be inspected for full and free movement over the
complete range;
3. Cables should be tensioned correctly with adequate clearance at secondary stops;
4. Operation of the control system as a whole should be observed to ensure that the
controls are operating in the correct sense;
5. If different control systems are interconnected so that they affect each other, all
the interactions should be checked through the full range of the applicable
controls; and
C. Software that is part of the critical maintenance task should be checked, for example:
version, compatibility with aircraft configuration.
2.23.2.3 Procedures for Completing Independent Inspection
A. The Independent Inspection suitable entry must be made in the relevant appropriate log
book/ procedure sheet.
B. If after the Independent Inspection, the control system is disturbed in any way and any
time before the flight, that part of the system which has been disturbed shall be checked
in duplicate by persons mentioned above before the aircraft operates.
C. Independent Inspection is to ensure that the movement of control is full, free and in
correct sense; and the control systems are correctly secured and also to establish the
integrity and correct functioning of control system when all work has been completed.
2.23.2.4 Independent inspection Aim
A. Minimizing multiple errors and preventing omissions. Therefore, the procedures should
specify:
1. That every maintenance task is signed off only after completion;
2. How the grouping of tasks for the purpose of sign-off allows critical steps to be
clearly identified; and
3. That work performed by personnel under supervision (i.e., temporary staff,
trainees) is checked and signed off by an authorized person;
B. Minimizing the possibility of an error being repeated in identical tasks and, therefore,
compromising more than one system or function.
C. Ensuring that no person is required to perform a maintenance Signature taskNotinvolving
Verified
removal/installation or assembly/disassembly of several componentsSigned of
by:the
Shivsame type
Raj Singh
Director on
fitted to more than one system, a failure of which could have an impact (Airworthiness)
safety, on the
Date: 22-Mar-2024
same aircraft or component during a particular maintenance check. 18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.23.3 Re-Inspection
A. Reinspection is an error-capturing method subject to the same conditions as an

independent inspection is, except that the ‘authorized person’ performing the
maintenance task is also acting as ‘independent qualified person’ and performs the
inspection
B. Re-inspection, as an error-capturing method, should only be performed unforeseen
circumstances when only one person is available to carry out the task and perform the
independent inspection.
C. Reinspection shall be performed when only one person is available to carry out the task
and perform the independent inspection.
D. The certificate of release to service is issued after the task has been performed by the
‘Authorized person’ and the Reinspection has been carried out satisfactorily.
E. The work card system used by the organization should record the identification and the
details of the Reinspection before certificate of release to service for the task is issued.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.23.4 Error Capturing Method

[Ref.: AMC 2 and 3 145.A.48.b ]
A. Error-capturing methods are those actions defined by the organization to detect

maintenance errors made when performing maintenance.
B. The error-capturing methods are adequate for the work and the disturbance of the system.
A combination of several actions (visual inspection, operational check, functional test,
rigging check) may be necessary in some cases.
C. The procedure should ensure that the following maintenance
1. Tasks are reviewed to assess their impact on flight safety.
2. Tasks that may affect the control of aircraft flight path and attitude, such as
installation, rigging and adjustments of flight controls; aircraft stability control
systems (autopilot, fuel transfer);
3. Tasks that may affect the propulsive force of the aircraft, including installation of
aircraft engines/ propellers/ rotors;
4. Overhaul calibration or rigging of engines/ propellers/ transmissions/ gearboxes.
D. To minimize risk of multiple or repetition of errors organization will implement:

1. Procedures to plan the performance by different persons of the same task
indifferent systems;
2. Independent inspection or re-inspection procedures.
3. Every maintenance task or group of tasks should be signed-off.
4. To ensure the task or group of tasks is completed; it should only be signed-off
after completion.
5. Work done by technicians should be checked by authorized personnel before they
sign-off.
6. The grouping of tasks for the purpose of signing-off should allow critical steps to
be clearly identified.
E. An ‘authorized person’ is a person formally authorized by the maintenance

organization to perform or supervise a maintenance task. An ‘authorized person’ is not
necessarily ‘Certifying staff’.
F. A ‘sign-off’ is a statement issued by the ‘authorized person’ which indicates that the task
or group of tasks has been correctly performed. A ‘sign-off’ relates to one step in the
maintenance process and is, therefore, different to a certificate of release to service.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.24 REFERENCE TO SPECIFIC MAINTENANCE PROCDURES

[REF.: CAR 145.A.65 (b)]
A. To ensure that the maintenance personnel responsible to carry out work are conversant
with relevant procedure and are adequately trained.
1. Engine Ground Run Procedure
2. Aircraft Taxing Procedure
3. Aircraft Towing Procedure
4. Aircraft Parking/ Mooring Procedure
5. Aircraft Refueling Procedure
6. Aircraft Marshalling Procedure
7. Aircraft Erection Procedure
8. Aircraft Jacking Procedure
9. Aircraft Weighing Procedure
10. Compass Swinging Procedure
11. ESDS Handling Procedure
12. Part Fabrication Procedure
13. Part Cannibalising Procedure
14. Occasional Maintenance Procedure
B. The specific maintenance procedures are provided for guidance only. For correct and
up-to-date information, the relevant Maintenance Manual chapters are to be referred.
C. All precautions, Warning, Caution and Note as given in the Maintenance Manual are to
be strictly adhered while carrying out specific maintenance procedures as given their in.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.24.1 Engine Ground Run Procedure
A. ‘Ground Run’ means operation of engine/ engines of aircraft on ground for purpose
of functionality checking of either engines or aircraft systems.
B. Engine ground run procedure is to be carried out in accordance with instructions given
in specific aircraft maintenance manual/ POH.
C. The run-up is also to be carried out in accordance with approved engine ground run up
procedure for the aircraft/ engine combination.
D. The engine ground run procedure is for guidance to ascertain proper functioning of the
engine, engine instrumentation system and the safety of personnel performing the same.
E. Engine ground run will be performed by the Pilot/ B1 type rated CS/ SS, or appropriately
authorized person as per the flight manual/ maintenance manual.
F. The person carrying out engine ground run should be conversant with all EGR safety
precautions along with run up procedure and related system functions.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.24.2 Aircraft Taxing Procedure
A. Taxiing refers to the movement of an aircraft on the ground, under its own power. The
aircraft moves on wheels. An airplane uses taxiways to taxi from one place on an
airport to another.
B. Aircraft will normally be towed for positioning at another location for maintenance or
parking for departure. However, certain circumstances may rise when aircraft has to be
taxied under its own power.
C. Taxiing may be carried out by the type rated pilot or CS/ SS authorised for the same.
D. The thrust to propel the aircraft forward comes from its propellers or jet engines.
Steering is achieved by turning a nose wheel or tail wheel/ rudder.
E. The aircraft always move on the ground following the yellow lines, to avoid any
collision with the surrounding buildings, vehicles or other aircraft.
F. The taxiing motion has a speed limit and it is to be followed accordingly.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.24.3 Aircraft Towing Procedure
A. ‘Aircraft Towing’ is defined as moving the aircraft on ground by a Tow Bar with
appropriate approved personnel.
B. The towing operation should be performed as per procedure defined in specific AMM.
However, general guide lines can be followed in absences of manufacturer instruction.
C. The towing operation of aircraft will be performed by an authorised person with a
wing walker if required.
D. The towing personnel will ensure that all safety precautions and procedures as stated
in the applicable AMM.
E. The towing personnel will must ensure that the correct and serviceable towing
equipment i.e. tow bar is used for towing purpose.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.24.4 Aircraft Parking and Mooring Procedure
A. The parking and mooring of aircraft are to be carried out in accordance with the
Maintenance Manual instructions of the type aircraft for high wind, icing conditions,
prolonged parking, etc.
B. The parking of aircraft, being a critical operation, has to be carried out under the
supervision of an appropriately certifying staff.
C. The aircraft is to be parked as under:
1. Wheel chocks positioned at front and rear of nose wheels and main wheels.
2. Aircraft must be held by parking brakes till all chocks are positioned.
3. Flight controls in neutral position.
4. All blanks like Pitot probe, engine cover and other covers are installed as required
by the maintenance manual.
5. All ground equipment removed and doors closed.
6. Electrical power and switches in off position.
D. While parking aircraft in high wind conditions, the procedures stipulated in aircraft
maintenance manual to be followed similarly, if parking in icing conditions is
encountered, this may require draining of water, application of de-icing fluids, etc. and
flushing of toilet systems may be followed as per the procedures stipulated in relevant
aircraft manuals.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.24.5 Aircraft Refueling Procedure
A. “Fueling” means dispensation of fuels and power boost fluids into an aircraft for the
generation of engines power and augmentation of thrust, and shall include both fueling
and defueling.
B. “Fueling Zone or Precautionary Area” is regarded as the area extending 6 meters
radially from the aircraft fueling point, venting point and fueling equipment.
C. Fuelling servicing of the aircraft will be carried out as per procedures given in the
respective AMM by authorised personnel.
D. Necessary steps will be taken to ensure that the surrounding environment is not polluted
while servicing the aircraft.
E. The aircraft has to be refuelled with proper grade of fuel and with all safety and quality
procedures.
F. Fuelling of aircraft is to be carried out at with observing standard precautions and
procedures with all safety aids.
G. PIC /authorized personnel will carry out aircraft fuelling and will follow all precautions
and procedures to ensure proper quality and quantity of fuel into aircraft.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.24.6 Aircraft Marshalling Procedure
A. Marshalling of aircraft is a visual communication between pilot and ground personnel.

B. SNA will use the qualified and trained personnel for the marshalling of the aircraft.
C. Marshaller shall wear a fluorescent vest or jacket that is fastened, to allow the flight
crew to identify the person responsible for the marshalling operation.
D. Daylight-fluorescent wand/ table-tennis bat/ gloves shall be used for all signalling by
marshaller during daylight hours.
E. Illuminated wands shall be used at night or in low visibility.
F. Marshalling bats shall be fluorescent orange.
G. Marshalling wands shall be orange or red, green and white as required.
H. Marshalling is to be carried out with eye to eye contact with pilot and marshaller.
I. Marshals must exercise caution and safety to ensure that the aircraft is correctly
escorted to the assigned port or location.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.24.7 Aircraft Erection Procedure
A. Erection of aircraft is process to assemble the different section of the aircraft in a single
complete unit as an aircraft.
B. Situation arises where aircraft is made available in dismantle condition. In such case an
erection of the aircraft is made within the organisation facility with appropriate
available authorised person.
C. All procedures and cautions are observed as per AMM. When such a case arises,
procedure to be followed with specific support and procedures for type of aircraft.
D. The erection of the aircraft will be carried out in various ways depends upon
1. The location of erection
2. Type of aircraft and its section
3. Availability of support and fixture
4. Personnel knowledge and experience
E. The sequence/ method of erection should be studied and planned for safe, secure and
efficient manner.
F. A proper communication and supervision is the essential requirement for the erection
of the aircraft.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.24.8 Aircraft Jacking Procedure
A. Jacking is a process to lift the aircraft with the help of jack in such a way that aircraft is
clear from the surface for the purpose weighing/ landing gear retraction check / any other
reason etc.
B. Not-withstanding type of maintenance which requires jacking of aircraft, it is
imperative that jacking on all occasions is carried out as per AMM with all caution
and procedure.
C. Before jacking, the aircraft gross weight, configuration, fuel in fuselage and wing
tanks, engines in or out, and tail hookup or down etc. taken into the consideration.
D. As an added safety measure, jacks should be inspected before use to determine the
specific lifting capacity, proper functioning of safety locks, condition of pins, and
general serviceability.
E. Before raising an aircraft on jacks, all work-stands and other equipment should be
removed from under and near the aircraft.
F. No one should remain in the aircraft while it is being raised or lowered, unless
maintenance manual procedures require such practice for observing levelling
instruments in the aircraft
G. The aircraft to be jacked must be located in a level position, well protected from the
wind. A hangar should be used if possible.
H. The manufacturer's maintenance instructions for the aircraft being jacked should be
consulted for the location of the jacking points.
I. These jacking points are usually located in relation to the aircraft centre of gravity so
the aircraft will be well balanced on the jacks.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.24.9 Aircraft Weighing Procedure
A. CAR Section 2 - Airworthiness, Series X, Part II stipulates mandatory requirements

for weight and balance control of an aircraft. Weighing of an aircraft is to be carried out
as per instructions in AMM/ Weight and Balance Manual and procedure sheet drawn
for the same.
B. An intimation has to be made to DGCA about the weighing of the aircraft whenever
weighing is to be carried out.
C. The person certifying the weight schedule shall have authorizations from QM for
weighing and certify the weight schedule after weighing.
D. All safety precautions as given in the maintenance manual are to be ensured before
weighing. The weighing has to be carried out as per the approved procedure.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.24.10 Compass Swinging
A. Compass swinging is to be carried out as per maintenance manual and followed

accordingly. Compass swinging is always carried out by an appropriately licensed /
authorized person.
B. A qualified person can be authorized for compass swinging after associating in 03
compass swinging task under authorizes person.
C. Correction Card: After every compass swinging, correction card is to be displayed at
appropriate place in the aircraft. The correction card shall carry serial number of
compass, signature, license /authorization No. and date.
D. Compass Swinging Records: The records of compass swinging are to be filed and
maintained in the CAMO after swing. This is required to cross check on the correction
card in the aircraft in case of any doubt. Appropriate Log Book entry is to be made.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.24.11 ESDS Handling Procedure
A. All precautions and standards have to be followed for ESDS items handlings.
B. However, for specific ESDS items handlings instructions given in AAC 6 of 2000 will
be followed.
C. General precautions as per AAC 6 of 2000 to be taken by personnel while handling
ESDS equipment and procedure to be adopted for repair, storage of such devices.
D. In addition, it is essential that precautions issued by the individual vendors for each
component should be meticulously followed.
E. Personnel working on ESDS should avoid wearing dress made of nylon or synthetic
fabric.
F. ESDS components must be packed in conductive material, which will ensure that
the entire package is maintained at the same potential.
G. Proper safety techniques as recommended by the vendors should be strictly followed
while testing the units with ESDS devices under power.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.24.12 Part Fabrication Procedure
A. Organisation will only use parts supplied by approved suppliers and will not fabricate
any part under its scope of approval.
B. However, situation may arise fabrication of such tool/ part/ test apparatus/ GSEs
required any process, heat treatment etc., the same shall be carried out by the competent
personnel/ agency under recommended environment.
C. Fabrication of parts is permitted only to the extent mentioned in the AMM.
D. When an alternate tool/ part/ test apparatus/ GSEs is required to be locally fabricated,
the same shall be fabricated, inspected assembled and tested as per approved procedure.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.24.13 Part Cannibalising Procedure

[Ref.: CAR 145.A.50]
A. Cannibalisation of parts is often used as a maintenance alternative, due to urgent

requirement of parts and inventories to reduce maintenance exigencies/delays.
B. Even though it is usually avoided in civil aviation practice, cannibalizing of parts from
one aircraft onto another can be of paramount importance in case of spare part shortage.
C. MM shall coordinate with CAMO and take decision on cannibalizing of parts.
D. In the event of requirement of avoiding un non‐airworthy situation or make another
aircraft serviceable, aircraft components can be removed from another serviceable/ un‐
serviceable aircraft to be installed in an aircraft.
E. MM with CS/ SS shall check the compatibility of the component being removed with
the one to be installed on another aircraft.
F. Whenever an aircraft is grounded for long, AD/SB and serviceability conformance shall
be checked before cannibalisation of parts.
G. MM will authorise CS/ SS to cannibalise the item after taking approval/ permission
through verbal/ telephonic/ mail from operator CAMO.
H. The CS/ SS personnel who is removing the item shall issue a serviceable tag and certify
the same as serviceable and record the removal process in work order.
I. CAMO shall maintain cannibalizing register with all details including removal and
installation data.
J. CS/ SS shall contact CAMO for information on the life of the component and record
the same in work order.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.24.14 Occasional Maintenance Procedure

[REF.: CAR 145.A.65 (b), AAC 3 of 2023]
A. SNA will perform occasional line maintenance to support aircraft operation at location
not mentioned in scope of approval.
B. The need of such line maintenance arises when aircraft is away from approved
maintenance location for various operations such as one-time flight, diversion, short
term or seasonal contract, schedule change, etc.
C. Organisation to “maintain any aircraft or any component for which it is approved at any
location subject to the need for such maintenance arising either from the
unserviceability of the aircraft or from the necessity of supporting occasional line
maintenance, subject to the conditions specified in the exposition”.
D. The privilege to perform maintenance in a non-approved location, means that the
organisation is issuing a CRS outside the approved locations as per 145.A.50
(aircraft/engine/component/NDT certificate of release to service as applicable
depending from the class rating hold by the organisation).
E. Privilege to perform maintenance outside the approved locations will be used only after
organisation has been completed first 2 years surveillance cycle after initial approval.
F. Scope of occasional line maintenance at unapproved base will limited to
1. Aircraft type listed in the scope of work and;
2. Routine tasks up to and including weekly check/ 100 Hrs/ 6 months schedule/
maintenance level whichever is less);
3. Trouble shooting and defect rectification
4. Any other specific limitation relevant to the organisation class rating, as indicated
in para 5 of AAC 3 of 2023.
G. MM will ensure that the necessary facilities, CS/ SS, tools, equipment, material,
maintenance data made available as necessary and maintenance records will be
managed for the same.
H. The involvement of the Quality system and its approval for the occasional line
maintenance shall be granted by the QM after satisfactory desktop audit/ on site audit
for a maximum expected maintenance period of 40 days.
I. When the duration expected for the maintenance is more than 40 days, the approval of
a new line station shall be granted by O/o DGCA as per the defined requirement.
J. The check/ schedule will be performed on the aircraft when so ever the same falls due
at the location within the period approved by the QM.
K. When the privilege is used for more than 10 days, the concerned RAO/ SRAO is
notified of such approval within 7 days from the date of the beginning of the operation.
L. In addition, that a list of all the CRS issued under this procedure will be made available
to DGCA upon request.
M. In case of scheduled maintenance, the repetitive use of the privilege at the same location
or for the same customer/ aircraft at different locations is not permitted. In such a case,
approval for line maintenance may be obtained for the location(s).
N. The AAC 3 of 2023 specifies the exact process for doing occasional line maintenance
procedure, which is reflected in the EPM. Signed by: Shiv Raj Singh
Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.25 PRCEDURE TO DETECT AND RECTIFY MAINTENANCE ERRORS

[REF.: CAR 145.A.48]
A. Maintenance error presents not only potential safety concerns but also cause loss of
revenue. The lack of quality of documented maintenance procedures have been sighted
as a primary factor contributing to maintenance errors.
B. Problems in procedures may include missing procedural steps, incorrect sequence of
steps, inadequate procedures for inspections and trouble shooting and incorrect technical
information and diagrams.
C. Most commonly occurring maintenance errors are identified as follows:
1. Incorrect installation of components
2. Fitting of wrong parts
3. Loose objects left in aircraft
4. Incorrect maintenance procedures
5. Access panels, fairings or cowlings not secured
6. Fuel or oil cap not secured
7. Inadequate lubrication;
8. Cross threading of bolts/ nuts;
9. Failure to install properly or forgetting to install cotter pins.
10. Pitot covers not removed before departure etc.
D. It is also necessary to look for factors that contributed to the errors as such difficulties
to understand job sheets, inadequate lighting, poor handover procedures etc. rather than
the person who made the error.
E. Factors contributing to most of the maintenance errors can be managed, procedures
improved or corrected, facilities enhanced and best practices shared. Correcting or
removing even one of these factors can prevent the error from recurring.
F. Organization will ensure that all maintenance personnel are trained with Human Factors
training so that while investigating any maintenance event, they can identify the
contributing factor that led to the error and remedy those factors.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.25.1 Maintenance Error Procedure/ Policy
A. Whenever a maintenance error is noticed by any employee of the organization, he will

intimate the same to the MM for taking proper corrective action.
B. MM will continuously monitor maintenance activities and document any errors noticed
during such monitoring.
C. All employees will be encouraged to participate in the reporting of maintenance errors
and to suggest solutions to avoid the same.
D. Human factors are the biggest single cause of maintenance errors and the organization
will adopt a policy to openly investigate maintenance errors.
E. Any defect/ incident/ accident will be internally investigated to find out the root cause
for the occurrence and action taken to correct the fault in the procedures and practices.
F. Repetitive failures will be closely monitored and root cause analyzed to avoid serious
hazard to flight safety.
G. Failures reported by other operator/ accident investigation reports and suggestion put up
in the websites of various airworthiness authorities will be reviewed to find out and
eliminate such errors.
H. Procedure of detection, rectification and prevention of maintenance errors will be
followed.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.25.2 Maintenance Error Contributing Factor
A. To minimize or eliminate maintenance error, it is necessary to look for factor that

contributed to error rather than the person who made the error. Human factor, system
factor and procedure factor are main errors contributing factor.
B. There are many latent reasons which contributes the errors. Generally, maintenance
errors arise due to following contributing factors:
1. Technicians who perform maintenance tasks on a daily basis are often aware
of factors that can contribute to error.
2. Factors include like: difficult to understand job sheets, inadequate lighting, poor
shift handover procedures, etc.
3. Organisation System failings (Inadequate staffing, organizational factors,
environmental conditions, availabe tools, ambiguous maintenance data) ;
4. Error committed by a person due to health condition, consumption of
psychoactive substances etc.
5. Human element includes all personnel contributing to the maintenance process.
6. Lack of quality of documented maintenance procedures have been sighted as a
primary factor contributing to maintenance errors.
7. Procedural factor like missing procedural steps, incorrect steps sequence,
inadequate procedures for inspections and troubleshooting;
8. Incorrect technical information and diagrams and facility etc.
9. Generally, maintenance errors arise due lack of experience, lack knowledge, lack
of communication between shift etc,
10. Human Factors is the biggest single cause of maintenance errors

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.25.3 Maintenance Error Detection and Rectification
A. The aim of maintenance error policy is to identify the factors contributing to incidents
and to make the system resistant to similar errors.
B. For detection, rectification and prevention of maintenance error following procedure is
to be followed:
1. Cross checking staff by supervisor/ another person making maintenance data use;
2. Work should be done in presence of experienced/ supervisory person;
3. Cross checked by the supervisory staff / CS to timely spot error;
4. Document check i.e. release note, supply source, manufacturer or repair approval,
P/N be made if a new or replacement item being installed;
5. Functional check to be made by component operation, activation, switching on or
ground run and seeing indications directly or indirectly;
6. Independent inspection, in all cases where airframe or engine controls have been
disturbed must be checked by another certifying staff and recorded in logbook.
7. CS should by experience make it a practice to show the supervisory the job at
each crucial stage before proceeding e.g. closure of access panel;
8. As a matter of caution, installation should be carried out by the same team which
removed a component/ part/ item/ equipment from aircraft
9. The maintenance errors will be identified by:
• Reported defects
• Abnormal observations made during maintenance / operation
• Independent Inspection/ Reinspection
• Spot checks.
10. Detection and rectification process of maintenance error will consist of:
• Observe
• Report
• Investigation
• Decision and compliance
• Feedback

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.25.4 Maintenance Errors Prevention
A. To prevent errors from occurring it is necessary to predict where they are most likely
to occur and then to put in place preventive measures such as training, to create user
friendly and appropriate to task procedures.
B. Maintenance errors will primarily be recorded in the first instance by the QM and
discrepancies controlled in the same way as audit findings.
C. Maintenance error data gained are evaluated by the QM and is used to find the root
cause of the maintenance errors and to rectify them.
D. Organisation will encourage a blame free culture and focus will be maintained to
encourage the use of the quality deficiency and hazard reporting system through human
factors and continuation training.
E. To minimize or to prevent any omission of the maintenance task, the MM shall ensure
that the maintenance tasks are signed-off after the completion of the task or work.
F. Technician who performs maintenance task on daily basis are often aware of factors
that can contribute to error.
G. Technician may have own solution for addressing error contributing factors so the
object of tool is to discover the successful solution and share same with entire
maintenance operations.
H. Reportable Occurrences are not intended to collect and monitor the normal flow of day
to day defects.
I. Identification of maintenance errors primarily concerns those events which primarily
fall below Reportable criteria but which, nevertheless, are important for an organization
to understand, control and rectify.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
2.26 SHIFT/ TASK HANDOVER PROCEDURE

[REF: CAR 145.A.47.c]
A. Shift/ Task handover is a system for exchanging information between outgoing and
incoming persons/ teams in charge of maintenance work.
B. The aim of the handover system is to have a transparency in the work process and to
ensure effective communication and continuation of maintenance action between
working parties in the event of maintenance tasks not being completed during
maintenance crew shift changes/ transfer of job allocation.
2.26.1 Shift/ Task Handover Record
A. CS personnel are responsible for all hand over/ take over, of shift/ task that will be
documented in a register, day and shift wise.
B. Shift/ Task Handover Records will include but not limited to the following.
1. Names and number of people
2. Tools and equipment details
3. Scope and level of work done and pending.
C. Person handing over/ taking over will append their signature in the register against the
information exchanged between the two persons indicating that the required information
for smooth functioning is exchanged without any doubts.
D. MM/ Engineer-in Charge is responsible for reviewing shift handover reports on every
shift take over and taking necessary action, planning and co-ordination of manpower
and resources for maintenance activity.

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I/N: 001, Mar. 2024
2.26.2 Shift/ Task Handover Procedure
A. Shift/ Task handover system will ensure the smooth transition of tasks in progress, the
remaining tasks to be done, and identify the completed tasks.
B. Primary objective of Shift/ Task hand over information is to ensure effective
communication at the point of handing over t continuation or completion of maintenance
actions.
C. Whenever routine maintenance is spilled over to next person for purpose of timely
completion, it shall be ensured that task handover is smooth and in no way will
compromise standards.
D. During such work it will be ensured that the maintenance teams are provided with the
necessary support to ensure the completion of maintenance without undue time pressure.
E. Effective task and shift hand over depend on three basic elements:
1. Outgoing person’s ability to understand and communicate the important elements
of the job or task being passed over to the incoming person.
2. Incoming person's ability to understand and assimilate the information being
provided by the outgoing person.
3. Formalized process for exchanging information between outgoing and incoming
persons and a planned shift overlaps when such exchanges take place.

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2.26.3 Shift/ Task Handover Detail
A. The outgoing shift will ensure that Shift/ task handover register having reflected
following details:
1. Amount of work which has been finished and what is to be done.
2. Amount of work which is midway and at what stage it is,
3. Name of staff who was entrusted with that task.
4. Team of technicians who were deputed on that aircraft.
5. Any spares which have been ordered or should be ordered.
6. Any component which has been removed to gain access;
7. Any issues which are outstanding;
8. Any issue which have detrimental effect on productivity of work / safety.
9. Any other issues pertaining general administration in nature.
10. Date of delivery of the aircraft.

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2.26.4 Duty Time Limitation- Aircraft Maintenance Personnel
A. Aircraft maintenance is planned according to standard shift. CS/ SS assigned to carry

out and certify particular task will only be responsible for accomplishment of the task
in satisfactory manner.
B. So whenever possible, all major/ critical/ complex schedule work will be intimated in
advance to CS/ SS for proper planning and smooth execution.
C. Quantum of work in a shift is planned after considering human performance limitation
and the complexity/ criticality of the work.
D. In exigencies situation, When the standard shift is deviated to meet the operational
requirements and tight dead line, following procedure is adhered to avoid excess
development of fatigue and stress;
1. Planner will ensure that early morning shift (i.e shift before 06:00 AM) or
Evening/ night shift (i.e. shift which ends after 10:00 PM or in Morning) will be
of maximum 8 hours with adequate short breaks at interval less than 4 hours
2. The Aircraft maintenance Personnel shall record their duty time and report to the
Planner for proper regulation of the shift timing.
3. Planner is responsible for maintaining duty time record of aircraft maintenance
personnel.
4. General Day shift may extend for 2 hours due to work exigencies only after
consent of the MM, who will ensure that adequate rest period at least 11 hours
between 2 shifts, is maintained.
E. Irrespective of the shift type, if work hours in any period of seven successive days are
about to exceed 48 Hours for an individual. The same has to be reported to the MM
advance planning of rest period.
F. In any case, MM should ensure that the total work hours including overtime for an
Aircraft Maintenance Personnel should not exceed 60 hours for seven successive work
days before a period of rest days.

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2.26.5 Breath Analyzer Examination of Maintenance Personnel

(CAR SECTION-5, SERIES-F, PART-IV)
A. SNA does not allow any maintenance personnel to work under the influence of any
psychoactive substance / alcohol to minimize the maintenance error.
B. The majority of adverse effects produced by psychoactive substance relates to the brain,
eyes and inner ear, which are crucial organs of a person associated with all activities.
C. SNA will monitor the above requirements by random examination of at least 10% of
total maintenance personnel for a Breath Analyzer Test before start of the shift.
D. The person conducting the BA test will randomly select the persons to undergo BA test
from the shift roster sheet and communicate to the individual selected for the BA test
when he/she reports for the duty on daily basis.
E. BA test will be carried out by a MBBS holder/ Trained Paramedics/ Emergency
Medical Technician (EMT)/ BSC (Nursing)/ Diploma (Nursing)/ Trained Safety
Officer of the organization.
F. Breath Analyzer positive result or refusal cases record shall be maintained and reported
to concerned RAO and DGCA HQ (Airworthiness Directorate) within 24 hours of
occurrence as per procedure given in CAR Section-5, Series-F, Part-IV.
G. Enforcement action on breath-analyzer positive / missed breath-analyzer test will be as
per Para 8 of CAR Section-5, Series-F, Part-IV
H. In view of above, if any circular/ guidelines issued by regulatory authority in respect of
BA test, same shall be followed by the organisation.

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2.27 PROCEDURES FOR NOTIFICATION OF MAINTENANCE DATA

INACCURACIES AND AMBIGUITIES TO TYPE CERTIFICATE HOLDER
[REF: CAR 145.A.45.c]
A. Organization has established procedures to ensure that if found, any inaccurate,

incomplete or ambiguous procedure, practice, information or maintenance instruction
contained in the maintenance data used by maintenance personnel is recorded and
notified to the author of the maintenance data.
2.27.1 Procedure for Notification of Maintenance Data Ambiguities
A. All maintenance data ambiguities noticed shall be immediately brought to notice of QM

for attention.
B. All such issues will be recorded in a file with a specific serial number for continuous
monitoring.
C. Whenever the QM receives an issue of Maintenance data ambiguity, the same will be
discussed with MM.
D. If found reasonable, the QM will notify the problem to the author of Maintenance Data
and TC holder in a timely manner and all such communications will be recorded and
retained by the Quality Department till such time the TC holder has clarified the issue
by amending the Maintenance Data.
E. After obtaining the clarification it should be circulated to maintenance personnel, in the
form of technical circular.
F. No changes to maintenance data shall be made without the consent of the Type
Certificate holder and DGCA.

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2.28 PRODUCTION PLANNING PROCEDURES

[REF: CAR 145.A.47]
A. Production Planning means manpower planning, capacity planning, material planning,

facility planning and job sequencing to accomplish the maintenance tasks.
B. Organisation will develop a system appropriate to the amount and complexity of work
to plan the availability of all necessary personnel, tools, equipment, material,
maintenance data and facilities in order to ensure safe completion of maintenance work.
C. Planning of maintenance tasks, and the organizing of shifts, will consider of human
performance limitations.
D. Limitations of human performance, in the context of planning safety related tasks, refers
to the upper and lower limits, and variations, of certain aspects of human performance
which personnel should beware of when planning work and shifts.
E. When it is required to hand over the continuation or completion of maintenance tasks
for reasons of a shift or personnel changeover, relevant information will be adequately
communicated between outgoing and incoming personnel.
F. Depending on the amount and complexity of work, the planning system may range from
a very simple procedure to a complex organizational set-up including a dedicated
planning function in support of the production function.
G. Production planning function includes; Scheduling the maintenance work ahead, to
ensure that it will not adversely interfere with other work as regards the availability of
all necessary personnel, tools, equipment, material, maintenance data and facilities.
H. During maintenance work, organizing maintenance teams and shifts and provide all
necessary support to ensure the completion of maintenance without undue time pressure.
I. When establishing production planning, consideration will be given to following:
1. Logistics,
2. Inventory control,
3. Square meters of accommodation,
4. Man-hours estimation,
5. Man-hours availability,
6. Preparation of work,
7. Hangar availability,
8. Environmental conditions (access, lighting standards and cleanliness),
9. Co-ordination with internal and external suppliers, etc.
10. Scheduling of safety-critical tasks during periods when staff likely to be alert.

Date: 22-Mar-2024
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D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024

❖=======❖======❖ Signed by: Shiv Raj Singh
Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
PART-03, QUALITY SYSTEM PROCEDURE
3.0 QUALITY SYSTEM PROCEDURE
A. Part-03 of this MOE defines the policy and procedure to be followed by the organisation
for establishing quality management and associated feedback system covering all
organizational requirements and activities relevant to the scope of approval.
3.1 QUALITY AUDIT PROCEDURE

[Ref.: CAR 145.A.65 (c)
A. The primary purpose of quality system is to promote acceptable level of quality within
organisation by developing standard policy and procedure applicable for organisation.
B. Internal audit has to be conducted to ensure effective implementation of these standards.
Proper Quality audit system will improve company standard and quality to develop
confidence in its procedures, personnel and certifying staff
C. Quality system will ensure that work performed and services rendered by organisation
i.a.w. good maintenance practices and always comply with policies, procedures,
instructions and the applicable regulations.
D. Individuals specified for Quality Monitoring and audits in the organization should be
independent and will not directly involve themselves with maintenance certification.
E. QM shall have direct access to AM for reporting all non- compliance found during audit
and progress on rectification action.
F. In addition to it, review meetings giving quarterly summary of audits will be held by
accountable manager.
G. Quality management group consist of QM and team of quality control personnel.
H. All audits within organization and for contactor/ sub- contractor will be performed by
auditing team under supervision of QM and as per the pre-defined program.
I. Quality Audit will be conducted i.r.t. regulatory requirements which are listed below:
• Functioning of organization as per CAR 145 requirements.
• Policies declared in MOE are being adhered.
• Adherence to any other applicable CAR, Circulars or Directives
J. Audit of organization will consist of department audit for adherence to process defined
in MOE and to sample product i.e., aircraft, any tool/ part or component/ consumable
kept in store, any sample of completed work pack, any maintenance data available etc.
K. Quality department will annually audit entire activity of organisation as per scope of
approval in multiple phases i.r.t. requirements laid down in MOE, DGCA Regulations.

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3.1.1 Audit Objective
The objectives of the quality audit system are as follows:

A. To detect and rectify maintenance error that could, as minimum, result in failure,
malfunction or defect in danger the safe operation of the aircraft;
B. To monitor level of compliance with the Regulations, MOE and associated procedures;
C. To ensure compliance of corrective action against any non-compliance identified;
D. To implement actions to prevent recurrence of such non-compliance;
E. To review and implement further corrective/ preventive actions;
F. To present quality metrics such as audit/ occurrence/ incident/ accident reports;
G. To report to AM about repetitive non-compliance and non-adherence of the procedures;

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3.1.2 Audit Programme/ Plan
A. To monitor compliance with quality system procedures organisation has independent

quality systems.
B. Independent quality audits will be conducted by QM/ authorised person to ensure
compliance of all aspects i.r.t. MOE and regulation are checked for over one year period.
C. An internal audit plan has to developed in the beginning of every year to cover all activities
of the organisation in such a way that each area is to be audited twice in a year.
D. Annual audit program shall be prepared for calendar year by quality department under
guidance of QM. Such audit plan shall be approved by QM and distributed to all
concerned and AM.
E. It is the responsibility of the key personnel in the respective areas to ensure implementation
of the internal audit programme.
F. All applicable work areas and associated support departments within the organisation
shall be periodically audited twice in a year.
G. In Addition to audit program, random audit / spot check/ night audit/ ongoing
maintenance audit/ product audit will be carried out to ensure strict compliance of
existing policies and procedure at all time by maintenance personnel.
H. Audit programme cover all functional area of the organization to ensure compliance
with manufacturers and regulatory authority’s requirements.
I. The frequency of audit shall be adjusted according to the volume, scope of work, aircraft
availability and accomplished on regular basis.

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3.1.3 Audit Procedure
A. Audit notification as per the pre- approved annual plan will be intimated to concern
department head before 15 days prior to conduct audit with the knowledge of AM.
B. Audit will be carried out as per the checklist. Audit checklist will be subjected to
amendments in light of experience gained and upcoming industry audit procedure.
C. SNA will ensure all required facilities are provided to auditing team, including
corporation for the entire staff which is audited
D. It is auditor’s responsibility to cover and check all points of the checklist. Any
discrepancy noted must be raised on non-compliance form along with the deadline of
the rectification action.
E. The department head must ensure that all non – compliance is rectified within stipulated
deadline and submit to quality department.
F. The discrepancies noted during audits will be brought to the notice of AM by QM along
with deadline agreed by the audited person for rectification.
G. All Audit related documents such as audit notification mails, audit plans, audit
checklists, non-compliance form shall be retained for period of 3 years.
H. Apart from the internal audits conducted by the QM, the regulatory authorities will be
conducted as a surveillance and annual audits.
I. SNA will fully cooperate with audits conducted by the regulatory authorities.
J. AM shall hold at least quarterly meetings to get bird’s eye view for all the audits carried
out, finding raised and rectification complied.

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3.1.3.1 Supplier’s and Contractor’s Audit
A. SNA procures parts and materials from approved supplier and outsources maintenance
activities beyond the scope granted by DGCA to organisation approved contractors.
B. Organisation approvals for contractors are provided based on the approval issued by
airworthiness authority of the country (where it is located), with whom the Govt. of
India (Ministry of Civil Aviation) has bi-lateral agreements.
C. Such organization will be approved under DGCA/ EASA/ FAA/ UK/ CAA Repair
station approval procedures or by any other process/ category of approval in effect, in
such countries.
D. OEM one evaluated for the supply need not to be audited. Existing supplier performance
shall be periodically review.
E. Such review will be carried out by annual or biannual audit of the supplier depending
upon the performance of the supplier.
F. Physical audit of such facilities and the periodicities will be carried out based on the
criteria, which will be decided by the QM and AM on case-to-case basis.

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3.1.4 Audit Observation
A. During the course of an audit, audit team members will make observation findings
pertaining to deficiencies in, non-regulatory policies, procedures or guideline.
B. These observations shall be documented on the audit report as finding. The purpose of
which is to improve quality and effectiveness of SNA Quality Oversight Program.
C. Any non-compliance observed during the audits will be classified into 2 levels
depending on the severity on the airworthiness of aircraft or component or degradation
in the aircraft/ component safe operation.
1. Level 1 Non-compliance: A level 1 finding is any significant non-compliance

with the applicable requirement which lowers the safety standard and hazards
seriously the flight safety. Level 1 finding must be rectified immediately.
2. Level 2 Non-compliance: A level 2 Finding is any non-compliance with the

applicable requirement which lower the safety standards and possibly hazard the
flight safety. Level 2 finding must be rectified within but not more than 30 days.

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3.1.5 Quality Audit Report Retention
A. All records pertaining to the quality audit, product audit and process audit shall be
retained by Quality Department for three years after the date of closure of non-
conformances and shall be readily available for reference any time needed.
B. The following constitute the audit and compliance report:
1. Audit Program.
2. Audit checklists and audit reports (If generated)
3. Documentary evidences of non-conformances/ observations.
4. Non-conformance reports.
5. Evidences of corrective actions.
6. Minutes of management review meetings.

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3.2 QUALITY AUDIT OF AIRCRAFT

[Ref.: CAR 145.A.65 (c)1
A. In addition to the regular audits, a product audit will be carried out to verify the status
of facilities, procedures and practices of the organization used for producing the
products and services as per the scope of approval.
B. An aircraft of any one type will be at least audited by quality department annually.
Components/ Tools/ Spares/ Consumables controlled or maintained under organizations
premises must also be audited on sample basics for evaluating effectiveness of all
procedures to deliver a safe and reliable services.
C. A product audit will be conducted on each aircraft/ component at least once during the
period of twelve months period as per the audit programme.
D. The audits are mainly based on the dedicated check lists for product or services i.e.
aircraft/ components for covering the activities as per the scope of approval.
E. The audit standards will be based on the organization requirements and also on the
knowledge and experience of the auditors to identify the discrepancies of the
maintenance and quality system.
F. The quality department will carry out random sample audits or pervious trail/
investigation base audit for confirming the level of quality maintained by the
organisation.
G. Inspection by sampling involves the participation in any relevant testing and visual
inspection of the aircraft or component and related documentation.
H. Organisations premises must also be audited on sample basis for evaluating
effectiveness of all procedures to deliver a safe and reliable services.
I. The sample inspections must not imply the dismantling or repeated testing/maintenance
of aircraft/component.
J. The dismantling or repeated testing/ maintenance must be done only when
nonconformities are detected during the inspection and such action is required.

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I/N: 001, Mar. 2024
3.3 QUALITY AUDIT REMEDIAL ACTION PROCEDURE

[Ref: CAR 145.A.65 (c) & CAR 145.A.95]
A. QM is responsible for carryout the audit and providing feedback information after
completion of audit to AM along with the non-compliance noted, their rectification
method and deadline agreed.
B. The main function of the quality feedback system is to ensure that all findings/
observations emerging from the internal audits of the organisation are properly
investigated/ analyzed and corrective/ preventive actions are taken in a timely manner.
C. The feedback system enables the AM to be informed of short falls in the organisational/
safety requirements and compliance with all the applicable regulations and MOE.
3.3.1 Description in Audit Non-Conformance Report System
A. All deviations from the set procedures and shortfalls are recorded by the auditors as
findings termed as Non-conformances.
B. The audit reports to contain audit report number, which is unique in its identity; these
reports are distributed by the respective auditor to the concerned auditee for taking steps
to identify corresponding action and corrective/ preventive actions, within the specified
time frame as specified in the audit report
C. The findings recorded as non-conformances are classified as per their severity and their
effect on flight safety.
D. Non-conformances recorded by the auditors are classified under the following levels.
▪ Level-1 Finding is any significant non-compliance with respect to regulations
which lowers the safety standard and hazards seriously the flight safety. All Level-
1 Finding are addressed immediately but not later than 7 days.
▪ Level-2 Finding is any non-compliance with respect to the regulations which

could lower the safety standard and possibly hazard the flight safety.
E. Observation: These do not hamper the safety of the aircraft, but are meant to improve
good practices, however repeated observation will be considered as level 2 findings.
F. Level-2 NCR are discussed with the auditee and the time frame required to complete
the action (corrective/ preventive) is mutually understood between auditor and auditee.
G. The same is documented in the audit report, however it is noted by auditor that it does
not exceed 30 day.
H. The findings are mutually agreed by both auditee and the auditor and signed and dated
by both to acknowledge the findings.
I. Corrective action and time line shall be agreed between quality auditor and the head of
the department audited.
J. The QM shall be involved in monitoring and reviewing the overall rectification
activities with concerned staff to check progress on rectification.
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3.3.2 Corrective Action
A. During any of the audit findings which reflect non-compliance with respect to the
organisational/ manufacturer’s/ customer’s/ DGCA requirements shall be converted into
non- conformances.
B. Observation which requires action to be taken, are mentioned in audit report, however
its reply from auditee is not captured in audit report, these are meant for auditee to take
preventive care of area to avoid future non-conformance, if repeated in next audit.
1. The containment action, proposed corrective/ preventive action, root cause and
probable completion date indicated by Auditee/ process in-charge in audit report.
2. Non-conformances raised by the auditor are available in the computer system for
further necessary action by auditee/ auditor.
3. Auditee makes necessary symptom corrections initially (containment action) and
further analyses/ investigate root causes and take necessary corrective and
preventive actions as per agreed time line indicated in audit report.
4. Auditee takes the necessary containment action, corrective/preventive actions,
root cause and indicates the details in their respective action columns.
5. Auditor verifies corrective actions taken/ completed/ implemented by giving data
in corrective action verification column, if found satisfactory, audit report is
closed.
6. Verification is normally based on evidences forwarded by auditee for level 2 non-
compliances and through follow up audits for all level 1 non-compliances.
7. If corrective action taken is not considered to be satisfactory, same is indicated in
auditor’s column and returned to auditee for further necessary amendment action
8. Based on this feedback Auditor/ Auditee reanalyzes the non-conformances and
arrive at the necessary corrective/ preventive actions. During which process they
will also consult the other experts/ quality personnel of the organization.
9. Auditor performs follow up audits if felt necessary for the re- verification of the
satisfactory closure of audit findings and close the audit report.
10. Whenever the auditee does not respond within the agreed time limits for analyzing
the root causes/ containment action and taking necessary corrective/ preventive
actions the auditor raises the issue to his reporting officer through the QM.
11. The Auditor forwards the completed audit reports to QM for the final acceptance
of the corrective/ preventive actions in hard copy.
12. If QM is not satisfied with action taken, he will communicate the same to Auditee
and his department head, under copy to the MM asking for review of action taken.
13. All original audit reports are held in the Quality Department under the custody of
in-charge audits/ QM.

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3.3.3 Management of Finding Due Dates
A. QM shall consolidate all the NRC and assign reference number before distributing the
NRC to the concerned auditee/ responsible manager.
B. Non-conformances recorded shall be classified as per their severity and their effect on
flight safety.
C. The time frame as specified against the findings for the necessary corrective/ preventive
actions should be mutually agreed.
D. All effort should be made to take corrective/ preventive action with in the target due
date. Management of finding due dates should not be exceeded

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3.3.4 Extension of The Due Date
A. In certain circumstances that a level 2 finding could not be closed within the given time,
QM will extend the corrective/ preventive action period for a maximum of 30 days,
provided that the audited department formally submits to QM an acceptable reason for
the need of extension and a satisfactory corrective/ preventive action plan.
B. In case of substantial finding, requirements of additional financial or import of tools/
equipment is essential, then QM grants necessary extension, however during this period
affected maintenance or procedures are to be performed by alternate means, which does
not affect safety and airworthiness or is contracted to another appropriate CAR 145
organization.
C. In case, non-conformities are not being closed within a time frame as mutually agreed
or rectification action complied is not satisfactory, department head audited will be
called up by QM for justification reason and other fact for such anomaly.
D. QM will discuss such matter with AM to decide further compliance including penalizing
action if required.
E. Due date will be extended once for a max up to 30 days for Level II findings only for
the corrective actions to be implemented if the same has been requested by auditee with
genuine reason.
F. It is up to auditor to extend timeline based on the corrective action plan and the reason
requested.
G. Final closure report of the audit shall be mentioned with the time line extension if the
same has been availed.

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3.3.5 Management Responsibilities for Corrective Action and Follow Up
A. QM present all non-conformances, corrective/ preventive actions initiated and

implemented, pending issues etc. for the review
B. The review meeting chaired by AM shall be carried out for previous three months in
quality review meeting which is and attended by all responsible manager/ post holders
and department head.
C. In these review meetings audit report and status of non-conformances reported during
previous six months, analysis of audit findings, corrective/ preventive action taken,
closure of audit reports, identification of weak areas and pending issues are discussed.
D. AM will further direct the concerned responsible manager/ post holders for any further
actions which are required to be initiated to avoid recurrence of such non-conformances
in future. The minutes of meetings are prepared and circulated to all concerned by QM.

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3.3.6 Review of Quality System Result
A. The original audit report and satisfactorily closed NRC shall be held with the quality
department.
B. All records pertaining to the quality audit, product audit and process audit will be retained
by the QM for three years after the date of closure of non-conformances.
C. Such record shall be stored in secured and control manner. During this period the records
must be readily available for reference.
D. All records pertaining to the quality audit, product audit and process audit will be
retained by the QM for three years after the date of closure of non-conformances.
E. Such record shall be stored in secured and control manner. During this period the records
must be readily available for reference.

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D/N: SNA/ MOE/ 001
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Date: 22-Mar-2024
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3.4 CS/ SS QUALIFICATION, TRAINING AND EXPERIENCE REQUIREMENTS

[Ref.: CAR145.35(a) to (i)]
A. To ensure appropriately trained and approved personnel are available and utilized for
certification of aircraft and aircraft component for release to service.
B. To have personnel responsible for the release of an aircraft or a component to be issued
with an authorization on behalf of the organisation.
C. Certification authorization means authorization issued to CS/ SS by the organization
specifying that CRS is to be signed within limitation stated in authorization.
D. Authorization given to personnel allows to perform maintenance, repair, inspection,
replacement, modification and defect rectification and issue ‘CRS’ as defined.
3.4.1 Certifying Staff Qualification
A. Certification authorization is an authorization issued to CS/ SS personnel to carryout

maintenance and certification for the task as per the scope and limitation of the
authorization.
B. A recommendation has to be made by the MM for the assessment of the candidate
seeking for a certificate of authorisation.
C. Before carrying out the assessment it has to be ensured that the certifying staff has
following qualification:
I. A permanent/ contractual employee of the organization and;
2. Aged 21 years old or over and;
3. BAMEC or Basic AME License in appropriate category or;
4. Passed Knowledge Examination conducted by DGCA as required or;
5. Valid AME License issued by DGCA on type or equivalent license or;
6. Completed and passed an approved aircraft type training and/ or;
7. Authorisation from CAR 145 AMO in appropriate category and /or;
8. Recent experience for the authorization sought or;
9. Competent technically to hold the authorization required and;
10. Must undergone refresher course in the preceding 24 months and/ or;
11. Undergone HF and SMS training in the preceding 24 months and;
12. Medically assessed by medical practitioner in preceding 3 months;

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3.4.2 Certifying Staff Training
A. Training is an ongoing process applied for all level of employees at various stages with
level of training applied relative to the importance of the task.
B. The basic aim of trainings is to train the employees to perform the required task using
the most up to date methods and techniques so that the organisation operates at its best
efficiency and safety level.
C. Whenever required, MM will be intimated for necessary planning regarding the training
of personnel to the quality manager.
D. Depending on case to case basis, the training will be conducted in house by suitably
qualified person or by other qualified organisation.
E. Training department under supervision of Maintenance department will prepare the
training syllabus, Publishing Training Schedules and Conducting Trainings as per the
schedule.
F. MM/ Type Engineer will prepare the training material. As and when required, the
certifying staff will undergo following training;
1. Induction Training;
2. Continuation/ Refresher Training;
3. Familiarization (Equivalent to Level 1) Training (as required);
4. Specialised/ Type Task Training (as required);
5. Aircraft/ Component Type Training (as required);

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3.4.3 Certifying Staff Experience
A. The requirements for grant of authorization to the CS/ SS personnel in terms of the
qualification, minimum experience, type training and competence has to be fulfilled.
B. Sufficient and appropriate experience requirement for issue of authorization varies with
the scope of authorization to be issued.
C. For category A licence holder, the experience should include exercising privileges, by
means of performing tasks related to the authorization on at least one aircraft type for
each licence subcategory. This means tasks as minor schedule line maintenance including
servicing, component changes and simple defect rectifications.
D. For category B1, B2 and B3, for every aircraft type rating included in authorization the
experience should be on that particular aircraft or on a similar aircraft within the same
licence (sub) category.
E. Two aircraft can be considered as similar when they have similar technology,
construction and comparable systems, which means equally equipped with the following
(as applicable to the licence category):
1. Propulsion systems (piston or turboprop or turbofan or turboshaft or jet-engine or
push propellers); and
2. Flight control systems (only mechanical controls or hydro-mechanically powered
controls or electro-mechanically powered controls); and
3. Avionic systems (analog systems or digital systems); and
4. Structure (manufactured of metal or composite or wood).
F. For licenses endorsed with (sub) group ratings:

G. In the case of B1 licence endorsed with (sub) group ratings (either manufacturer sub
group or full (sub) group) the holder may show experience on at least one aircraft type
per (sub) group and per aircraft structure (metal, composite, wood).
H. In the case of a B2 licence endorsed with (sub) group ratings (either manufacturer group
or full (sub) group) the holder may show experience on at least one aircraft type per (sub)
group.
I. In the case of a B3 licence endorsed with the rating ‘piston-engine non-pressurized
aeroplanes of 2000kg MTOM and below, the holder should show experience on at least
one aircraft type per aircraft structure (metal, composite, wooden).
J. For category C, experience should cover at least one of the aircraft types endorsed on
the licence. The privileges apply to the aircraft in its entirety including all systems.
K. For a combination of categories, the experience should include some activities of the
nature shown in paragraph 2 in each category.
L. A maximum of 20% of the experience duration required may be replaced by following
relevant activities on an aircraft type of similar technology, construction and with
comparable sy30stems:
1. Aircraft maintenance related training as an instructor/assessor or as a student;
2. Maintenance technical support/ engineering;
3. Maintenance management/ planning. Signature Not Verified
M. The experience should be documented in an individual log book orSigned in anyby:
other
Shivrecording
Raj Singh
system (which may be an automated one) containing the details. Director (Airworthiness)
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3.5 CERTIFYING STAFF AND SUPPORT STAFF RECORD

[Ref.: CAR145.A.35 (j)]
A. To ensure proper administration and maintenance of certifying staff a concise record of

certifying staff and support staff has to be maintained.
B. QM is responsible for the maintenance of such record in a control and secure manner.
C. It is the responsibility of the individual CS/ SS personnel to provide the supporting
document to the quality department against any updates and changes in personal record.
D. Following record are maintained in respect of certifying staff and support staff:
1. Certifying Staff List
2. Certifying Staff Record

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3.5.1 Certifying Staff/ Support Staff List
A. The list of the certifying staff and support staff has to be updated and maintained by the
quality department.
B. QM will ensure that the such list is made available as and when required by authorised
concerned personnel.
C. QM will also update the such list whenever there is a change in the status of certifying
staff and support staff.

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3.5.2 Certifying Staff and Support Staff Record
A. Quality assistant under supervision of QM is responsible for updating and retaining the
above record in a safe way with regard to theft and alteration by unauthorized manner
for period of three years after certifying staff or support staff have ceased employment
with the organization or as soon as the authorization has been withdrawn.
B. The policy to be followed in respect of the certifying staff and support staff record that:
1. Hard copies of the document have to maintained;
2. Separate record of individual certifying staff is available;
3. Records are secured and cannot be altered;
4. Records are kept safe and secure manner;
5. Protection from theft, fire, flood is followed;
6. Only authorized personnel shall access such records.
7. Access should be given to certifying staff for own records;
C. Minimum information of Certifying Staff and support staff has to be maintained is as

following:
1. Name
2. Date of Birth
3. Photograph
4. Basic Training
5. Type Training
6. License Number
7. License Category
8. License validity;
9. Detail of License;
10. Continuation Training
11. Experience
12. Qualifications relevant to authorisation
13. Unique Authorisation Number;
14. Scope of authorisation
15. First issue date of authorisation
16. Authorisation Validity;
17. Medical Assessment
18. Complete and Initial Specimen Signature;
D. CS/ SS personnel on written request will be given a reasonable access to his records.
E. Copy of such record will be handed over to individual CS/ SS personnel against the
request made to QM.
F. SNA will produce all required documents to DGCA representative for investigation or
audit purpose.

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3.6 QUALITY AUDIT PERSONNEL

[Ref: CAR145. A.30 (d) & (e)]
A. Quality Audit personnel are required in the organisation for establishing the quality
system. Quality auditors are quality audit personnel and are independent bodies.
B. Suitably qualified and experienced personnel will be recruited to function for quality
management.
C. Quality management function will be carried out by following quality personnel
1. Quality Manager
2. Quality Auditor
3. Technical Officer (Quality)
D. QM will lead the quality management of the organisation and shall be responsible for
implementation and monitoring the defined organisation quality policy and procedures.
E. The QM shall have suitable qualified, trained and experienced person to meet the
requirements of the audit tasks.
F. Quality auditor is responsible to the Quality Manager and will assist the QM to full fill
role and responsibility, when performing the specific duties.
G. Quality auditors will have freedom of access to all work areas, offices, files, records and
personnel for performing the audit. Quality auditor is directly reportable to QM.
H. Technical Officer (Quality) will assist and support the quality auditor and QM.
I. Audit personnel shall be trained in the entire audit procedures by involving them in an
actual audit exercise, including performing one audit unsupervised.
J. The training shall include documentation review, participation in audit activities, and
preparation of audit report.
K. All quality auditor will be nominated and approved by QM to undertake quality audit
functions.
L. QM will ensure that the nominated person have a fulfilled qualification and able to
perform auditor role and responsibility.
M. After being satisfactory assessed, the nominated person will be issued an authorisation
as an auditor by QM to carry out his role and responsibility.

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3.6.1 Quality Auditor Qualification
Before being approved QM will ensure that nominated person should have;
1. An age of at least 21 years.

2. Completed DGCA approved AME course with valid C of C;
3. Passed knowledge exam Module 9 (HF) and 10 (Aviation legislation);
4. Passed DGCA Paper-1 Examination or;
5. Minimum three (03) years of Aviation Experience;
6. Aware about organisation policy, procedure, quality system;
7. Under gone necessary Quality auditor training.
8. Knowledge regarding audit techniques and methods of reporting;
9. Associated in internal audits of DGCA approved organisation;
10. Medical fitness by approved medical practitioner;
11. Spot check/ Ongoing Maintenance Check/ Product Audit Knowledge.

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3.6.2 Quality Auditor Role and Responsibility
A. The nominated person meeting the qualification will be issued with an auditor
authorisation by QM after satisfactory completion of competency check.
B. On behalf of QM the authorised quality auditor will able to perform following role and
responsibility:
1. To associate in participation and/ or performing internal audit;
2. To associate QM to carry out audit i.e regular audit, spot check, product audit etc.
3. To Monitor the quality system including the associated feedback system.
4. To co-ordinate, liaison with QM in respect of audit findings;
5. To liaison with head of department for quality standards;
6. To monitor and ensure quality policy, procedure and their compliance
7. To evaluate and verify the rectification action against audit;
8. To consulate and generate findings report of the audit;
9. To evaluate and verify the rectification action of findings;
10. Any additional duty assigned by the Quality Manager;

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3.6.3 Technical Officer (Quality) Qualification
Before being accepted, QM will ensure that nominated person should have;
4. Under gone necessary Quality auditor training.
5. Comprehensive knowledge of the CAR 145,
6. Human Factor Training and SMS Training;

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3.6.4 Technical Officer (Quality) Role and Responsibility
A. The accepted person meeting qualification will be designated as a Technical Officer

(Quality).
B. On behalf of QM, the designated Technical Officer (Quality) will able to perform
following role and responsibility:
1. Preparation of documents for audit and preservation of the same records.
2. Updating of Hard copy/ Soft copy of CAR 145, CAR M, CAR 66 whenever any
revision is there;
3. Preparation of Annual Training Program/ Training Material and Syllabus in
consultation with MM/ CS/ SS/ Competent Person;
4. Preparation of Training Schedule, Training Venue, Training Attendance and
Training Feedback;
5. Preparation and maintaining Training certificates, distribution and records;
6. Preparation of Quality Circular and its distribution;
7. Updating of Hard copy/ Soft copy of MOE, EPM;
8. Destruction of Hard copy/ Soft copy of MOE, EPM;
9. Update and monitor the training record of individual;
10. Update the quality audit record and its closure;
11. Prepare and update the associated quality record;
12. Other duties as assigned by Quality Manager.

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3.7 QUALIFYING INSPECTORS

[Ref: CAR145.A.30 (d) & (e)]
A. Presently the organisation does not have any qualified inspector so the qualifying
inspector policy is not applicable for the organisation.
B. However, in future organisation implement the qualifying inspector policy as and when
required.

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3.8 QUALIFYING MECHANICS

[Ref: CAR 145.A.30 (g), (h) & CAR145.A.35]
A. Organisation will utilise the qualified mechanics for specific/ specialized work required
i.r.t. maintenance of aircraft and its component.
B. Type of task which are considered as specialized /specifics task is Boroscopic inspection,
painting, welding, composites work, components maintenance in shop, NDT etc.
C. Qualified mechanics working under quality system of SNA required an authorisation
from the QM for such type of work.
D. Qualified mechanics working under any other approved CAR 145 organisation does not
required the authorisation from the SNA QM for such type of work.
E. SNA will issue the authorisation to a CS/ SS personnel after type task training for the
specialised services like, Dye Penetrate Inspection, Coin Tap Inspection, Baroscopic
inspection etc.
F. All other specialized service required, will be contracted to appropriately approved
organisation or to manufactures and other maintenance working team.
G. QM will issue such authorization (with validity of one year after ensuring all qualification
as define and successful completion of the competency check.
H. Validity of such authorization will be restricted depending upon validity of AME license,
continuous training, Human factor training, medical assessment.
I. Authorization can be renewed by QM, provided all previous requirements are met and
upon satisfactory completion of Competency check.

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3.8.1 Mechanics-Qualification
A. Organisation will utilise the qualified mechanics for specific/ specialized work required
i.r.t. maintenance of aircraft and its component.
B. Person to be utilized as qualified mechanics should have following qualification:
1. Diploma/ Degree in Mechanical/Electrical/Electronic/Aeronautical Engineering or
2. ITI in appropriate trade or;
3. AME Certification course conducted by DGCA approved Organizations or;
4. And three (03) years Maintenance experience in the aviation industry and
5. AME candidates with 01-year practical experience in work experience.
6. Diploma/ Degree/ ITI holders should have 2 years work experience.
7. Other candidate should have 3 years of work experience.
C. Mechanics employed are adequately skilled and experienced in aircraft maintenance.

D. The mechanics that are not familiar with type aircraft will gain on the job experience
along with experienced mechanics under the supervision of qualified engineers before
they are permitted to work independently on the aircraft.
E. All mechanics will be encouraged to interact with their superiors in case of any doubt
to understand the work procedures properly and execute the same and also notify
superior for any defect or mistakes requiring rectification to re-establish required
maintenance standard.
F. Mechanics should follow good maintenance practices and human factor issues and
also to be informed of industrial safety to work in a clean and safe environment.

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3.9 AIRCRAFT OR AIRCRAFT COMPONENT MAINTENANCE TASK

EXEMPTION PROCESS CONTROL
[ Ref: CAR 145.A.65 (b)]
A. Any deviation from an aircraft maintenance Programme or specified maintenance task

as given in maintenance manuals or other appropriate maintenance documents, in either
the content of the task or the period/ frequency at which it is scheduled to be
accomplished, constitutes a "Maintenance Task Exemption".
B. SNA will not deviate from the requirements of the approved maintenance Programme,
except as a "Variation", or from the requirements of maintenance, overhaul or component
maintenance manual or other approved specification.
C. The inspection operations have been developed based on normal usage under average
environmental conditions. Airplanes operated in extremely humid areas (tropics), or
exceptionally cold, damp climates, etc., will need more frequent inspection for wear,
corrosion, and lubrication.
D. Under these adverse conditions, do the periodic inspection in compliance with inspection
operation at more frequent intervals until the operator can set his own inspection periods
based on field experience.
E. The operator’s inspection intervals must not deviate from the inspection time limits show
in this manual except as given below.
F. Each inspection interval can be exceeded by 10 hours (if time -controlled), or by 30 days
(if date controlled), or can be performed early at any time prior to the regular interval as
provided below:
1. In the event of late compliance of any operation scheduled, the next operation in the
sequence retains a due from time the operation was originally scheduled.
2. In the event of early compliance of any operation scheduled, that occur 10 hours or
less ahead of schedule, the next phase due will remain where originally set.
G. In the event of early compliance of any operation scheduled, that occurs more than 10
hours ahead of schedule, the next operation due point must be rescheduled to establish a
new due point from the time of early accomplishment.
H. Variation (Maintenance Latitude) To Aircraft Maintenance Programme
1. Application will be made initially by the CS/ SS who requires Variation” from the
maintenance Programme due to unavoidable reason, to the MM.
2. MM will analyse requirement and if found valid, will forward request to the CAM.
3. CAM will determine if the justification for request is adequate after seeking the
support of the manufacturer where it is essential.
4. If the variation is already permitted by the manufacturer in the maintenance manual,
CAM will forward the application to Airworthiness office, for approval.

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3.10 CONCESSION CONTROL FOR DEVIATION

[ Ref :CAR 145.A.65 ]
A. There will be occasions to obtain concession to deviate from established maintenance

procedure. The request for deviating for approved procedures is known as concession.
B. Where a situation arises, which will require temporary deviation from a organisation
established procedure, when there is a real need, the originator identifying the
requirement shall raise the difficulty to MM.
1. Where a situation arises, which will require temporary deviation from a company
procedure, when it is established, there is a real need, and the originator
identifying the requirement shall raise the difficulty to his Maintenance Manager.
2. The details of difficulty that has been experienced in following the procedure
along with their and the respective Department Head with their comments and
recommendations and be forwarded to the QM.
3. This will state the required deviation and reason, and must also state the additional
safeguards to be implemented to ensure an equivalent of safety and quality in the
particular case.
4. QM shall review the request and seek advice, as necessary, from other
departments and shall advise the request originator, in writing of his decision.
5. If acceptable, QM shall also advise the request originator of the time limit for the
deviation and any additional safety or quality procedures to be implemented.
6. Any deviation from a procedure must have the consent of the originator and the
Regulatory Authority, if it conflicts with a Part 145 requirement, prior to
implementing the change.
7. Where amendment of a procedure will affect Quality System requirements, as laid
down in this MOE, then agreement of QM must be obtained prior to the
amendment.

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3.11 QUALIFICATION PROCEDURE FOR SPECIALIZED ACTIVITIES SUCH AS

NDT, WELDING ETC.
[Ref: CAR 145.A.30 (f)]
A. Specialized task can be carried out by qualified mechanics as specialised for that
particular task.
B. SNA will approach other approved organization for any specialized activities such as
NDT, Welding, Painting, Plating etc.
C. Such work will be carried out as per the maintenance manual or manufacturer’s
recommendation.
D. The work will be performed by appropriately approved/ authorized/ licensed person,
only to the extent of the scope his approval/ authorisation/ licence.
E. The qualification requirements for obtaining approvals for specialized activities is that
the qualifying person should have as detailed below:
1. Age not be less than 21 years;
2. Passed Class XII examination or equivalent or;
3. Successfully completed a specialised training from an ITI recognized by the
Technical Education Board of the respective state government or any other
approved institute acceptable to QM.
4. Gained experience of at least 2 years in an approved aviation organization;
5. At least six months recent experience under supervision of a C of C holder;
6. For extension from one group to another, an additional experience of three months
acquired on the specified work.

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3.12 CONTROL OF MANUFACTURER’S AND OTHER MAINTENANCE

WORKING TEAM
[Ref: CAR 145.A.65 (b)]
A. There are some occasions when organisation requires assistance of manufacturer or

other maintenance team to perform a special/ specific task on aircraft/ component.
B. The procedure for ensuring adequate control on all such work is under organisation
responsibility/ premises.
C. Any maintenance team working under organisation scope of approval will be issued
with company authorization by QM as per the approved procedure.
D. Respective holder will ensure that all procedures and regulatory requirements are
followed by the maintenance team during compliance of the specific work.
E. However, when the manufactures and other maintenance working team is itself
approved by appropriate authority (DGCA/ EASA/ FAA or equivalent) following
procedures is to be ensured;
1. A confirmation from Manufacturer/ other approved organisation that they are

approved to support the work under their scope of approval at customer’s location.
2. Supporting documents regarding the competency of the person for the quantum of
Work’ they will undertake.
3. Working team has current and adequate instructions for completion of the task
which includes necessary drawings, modification or repair instructions and test
procedures.
4. All required spares/ tools/ parts/ consumable is available for the task.
5. Work shall be carried out in presence of representative of the organisation i.e.
MM, CS/ SS or any authorised person, who will ensure that all the procedures are
followed up to the required standard.
6. Manufacture representative must complete all documents i.e. log book entries in
manufacturer’s log book, release document as per required.

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3.13 TRAINING PROCEDURES

[Ref: CAR145.A.30(e) & CAR 145.A.35(d)]
A. Training is an ongoing process applied for all level of employees at various stages with
level of training applied relative to the importance of the task and human performance.
B. The basic aim of trainings is to train the employees and to understand human factor to
perform the required task such a way that organisation operates at its best efficiency and
safety level.
C. Training will be imparted to all personnel including Post Holders (MM, Department
head, CS/ SS, Technical Staff, Store Personnel, Technical officer, QA, QM, and AM).
3.13.1 Training Requirement
A. Training department is responsible to ensuring all the required training has been
imparted to the concerned personnel.
B. Whenever required, the departmental head will be intimated for necessary planning
regarding the training of personnel.
C. Depending on case to case basis, the training will be conducted in house by suitably
qualified person i.e. QM, Instructor, subject matter expert, CS/ SS or by another
approved organisation.
D. For imparting training, the qualified person of the organisation should undergo the
“Train the Trainer” training from any approved Instructor/ organisation and have
adequate knowledge and experience on subject matter.
E. The content and duration of training will depend upon subject matter and depth of the
training and personnel to whom the training is to be imparted.
F. Training Manager is responsible for monitoring the training and updating to MM/
department heads for necessary arrangements.
G. At Present, this is a small organisation, QM will organise and arrange such training after
getting requirement and nomination from the department head.
H. After completion of the training a training record shall be maintained and training
certificate to be issued by the quality manager.

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3.13.2 Type of Training
A. Different type of training will be imparted to the concerned personnel as and when
required as a regular basis.
B. Depending on case-to-case basis, Familiarization (Level 1) or other training will be
imparted to in-house/ external candidates for aircraft managed or activities involved in
by the organisation as per the latest CAR 145 approval schedule.
C. Such type of training will be imparted to external candidate on a written request.
Following type of the training will be organised:
1. Induction Training;
2. Human Factor Training;
3. Safety Management Training;
4. Marshalling Training;
5. Refueling Training;
6. Familiarization (Equivalent to Level 1) Training;
7. Continuation/ Refresher/ Recurrent Training;
8. Specialised/ Type Task Training;
9. Aircraft/ Component Type Training;
10. Miscellaneous Training;

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3.13.2.1 Induction Training
A. Objective of Induction training is to familiarize a newly joined personnel employed by

the organisation with the following:
1. Organisation and Management structure
2. Organisation type of work and standard operation Procedure;
3. Good Safety and Quality Policy;
4. Concept of CAR145, CAR M, CAR 66, Rules, Regulation of CAR.
5. Role and Responsibility;
B. Induction training shall be imparted upon initial employment and applicable to all newly
joined maintenance personnel.
C. In case of urgent requirement, AM/ Department head will allow the newly inducted
personnel to work without induction training under supervision of another senior person.
D. However, all effort has to be made by AM/ Department head that induction training has
been imparted to newly joined personnel within three months of the joining.
E. Following personnel required to undergo this training:
1. Accountable Manager, Post holders;
2. Auditors, Managers, Supervisors;
3. Certifying Staff/ Support Staff personnel;
4. Technicians, Mechanics;
5. Technical Officer;
6. Quality Auditor;
7. Store in charge;
8. Any other personnel as required;

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3.13.2.2 Human Factor Training
A. For understanding of the application of human factors and human performance issues, all
maintenance, management and quality personnel shall be imparted with the HF training
followed by continuation training.
B. Initial HF training shall be imparted within three (03) months of the joining and
continuation training will be imparted within two (02) years after initial training.
C. This training will be clubbed with other training like induction, recurrent, refresher,
continuation training.
D. Following personnel required to undergo this training:
6. Quality Auditor;
7. Store in charge;

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3.13.2.3 Safety Management System Training
A. For understanding of the air side and day to day safety, SMS training is essential
requirement for all maintenance personnel.
B. Initial SMS training shall be imparted within three months of the joining and
C. This training will be clubbed with other training like induction, recurrent, refresher,
6. Quality Auditor;
7. Store in charge;

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3.13.2.4 Marshalling Training
A. To standardise the quality and procedure of the organisation the marshalling training
shall be imparted to the technician actively engaged in the movement of the aircraft.
B. No technician shall receive or dispatch the aircraft unless undergone a marshalling
training and successfully assessed for the same.
C. Assessment shall be carried out by the MM/ CS/ Authorised person in the presence of
the QM or person assigned for the same.
D. Such training shall be imparted with the initial followed by continuation training.
E. Initial marshalling training shall be imparted within three months of the joining and
F. This training will be clubbed with other training like induction, recurrent, refresher,
1. Technicians,
2. Mechanics (if required);
3. Helper (if required);

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3.13.2.5 Refueling Training
A. To standardise the quality and procedure of the organisation the refuelling training shall
be imparted to the technician actively engaged in the movement of the aircraft.
B. Assessment shall be carried out by the MM/ CS/ Authorised person in the presence of
the QM or person assigned for the same.
C. Initial refuelling training shall be imparted within three months of the joining and
D. This training will be clubbed with other training like induction, recurrent, refresher,
F. Following personnel required to undergo this training:
1. Technicians,
2. Mechanics (if required);
3. Helper (if required);

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3.13.2.6 Familiarization (Equivalent to Level 1) Training
A. Familiarization (Level 1) Training shall be imparted to ensure that the personnel are
familiar and aware with the aircraft and its system managed by the organisation.
B. Such training will be imparted by the CS/ SS personnel or subject matter expert having
experience on aircraft type.
C. This training shall include theory and practical knowledge of the aircraft and its
associated system.
D. Content of such training shall be equivalent to Level 1 Training for the type aircraft.
E. The duration and syllabus of such training should as per advancement of the aircraft and
its associated system.
G. Following personnel required to undergo this training:
1. Post holders;
4. Technicians/ Mechanics;
6. Quality Auditor;
7. Store in charge;

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
3.13.2.7 Continuation/ Refresher/ Recurrent Training
A. Objective of Continuation Training is to ensure that the personnel employed by the

organisation have current and updated knowledge on regulatory requirements,
organisation policies, maintenance procedures of aircraft, maintenance data,
maintenance programme.
B. It also covers human factor with an objective to ensure management of human errors
during maintenance and thus improve safety in the organisation and decrease
organisational exposure to risk.
C. All personnel completed two years’ service with the organisation required to undergo
Continuation/ Refresher/ Recurrent Training.
D. The duration and syllabus of the continuation training shall be laid down and accepted
by the QM.
E. Guidelines for syllabus to be followed for continuation training in respect of the CS/ SS
personnel will be followed as per latest AAC 4 of 2018.
F. Syllabus and duration for continuation training in respect other than CS/ SS personnel
will depend upon the personnel role and responsibility.
H. Following personnel required to undergo this training:
1. Post holders;
6. Quality Auditor;
7. Store in charge;

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
3.13.2.8 Specialized/ Type Task Training
A. Specialised/ Type Task Training shall be imparted to the person to be engaged a

specialised task for the aircraft or a specific task on type of aircraft.
B. Type task training shall be provided to the certifying staff not having a full authorisation
for the aircraft type.
C. This training provides theoretical and practical knowledge to an individual with respect
to minor type task specified in the approved maintenance programme/ OEM’s
Maintenance Data or CAR 145.
D. Content and duration of type task training syllabus will depend upon the individual task.
The customized syllabus/ training material should be accepted by QM before providing
such training.
E. Typically for limited certification authorization, Minor Schedule maintenance task shall
be considered and include theoretical and practical training for the type aircraft.
I. Following personnel required to undergo this training:
1. Certifying Staff/ Support Staff (if require);

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
3.13.2.9 Aircraft/ Component Type Training
A. Aircraft/ component type training shall be imparted to the CS/ SS personnel on

organisation requirement base.
B. AM in consultation with QM and MM shortlist the individual for aircraft/ component
type training.
C. All Type Courses shall meet the DGCA regulatory requirements and standards.
D. An in-house assessment of the approved Training facility shall be made prior to sending
any members of staff for training.
1. Certifying Staff;
2. Support Staff;

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
3.13.2.10 Miscellaneous Training
A. Miscellaneous training shall be including the training required for the individual
assigned task, job, role and responsibility.
B. Miscellaneous training will include and not limited for following training
1. First Aid Training;
2. Dangerous Goods Training;
3. Store Procedure Training;
4. Task Specific Training;
5. Any other training;
C. Such training shall be imparted to the individual by the competent person before
assigning such work.
1. Post holders assigned for other role and responsibility;
2. Newly Joined Personnel not under gone require training;
3. Personnel assigned for additionally work/ task;

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
3.13.3 Training Record
A. Whenever a member of staff has completed any form of training, details of such training
are kept on file in the individual’s personal record.
B. Attendance sheet will be used for any for recording date, location, and subject of the
training, attendee and mentor/ instructor details.
C. Attendance sheet will be maintained for each training and will be signed by attendee
and mentor/ instructor on daily basis for entire duration of such training.
D. Following record will be maintained for training:
1. Attendance sheet for the training;
2. Feedback i.r.t Training (If applicable);
3. Assessment record i.r.t. Training (If applicable);
4. Any other relevant document (If applicable);

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
3.14 COMPETENCE ASSESSMENT OF PERSONNEL

[Ref: CAR145.A.30 (e)]
A. Competence assessment is mandatory of all personnel involved in maintenance,

management and quality audits at joining before assigning the duties/ job responsibility
or at time of change in duties/ responsibility.
1. Assessment is to be carried out for determining the level of supervision required

on individual while performing any job responsibility.
2. Individual will only be allowed for carrying out unsupervised work after the
satisfactory competency assessment for the particular role.
3. Till the time competency check is pending, individual must work under
supervision of a competent person only.
4. Competence check will be carried out for Issue/ Extension/ Renewal of
Authorization by a board consisting QM, MM/ department head/ subject matter
expert.
5. Competency assessment of QM will be carried out by AM/ SMS Manager and for
Quality Auditor, the competency check will be carried out by QM.
6. Staff having authorization (CS/ SS, Mechanics) will be assessed as per
organisation authorisation issuance/ variation/ renewal procedure.
7. Competency of staff must be re-assessed when new duties/ roles are assigned.
8. The assessment is carried out through
• On-the-job performance and/ or;
• Checking knowledge by experience and qualified personnel;
• By records of basic, organisational, product type/ difference training,
• By assessing individuals experience records;
9. Areas which are generally covered in competence assessment are:

• Adequate product training (Aircraft or System Type/ Difference);
• Knowledge of regulatory training (HF, SMS, CAR 145 etc.);
• Procedures and practices followed as applicable to the duties;
• Attitude towards safety and observance of procedures;
• Knowledge of organisation procedures;
• Medical fitness of the individual;
10. Details of staff who will undergo competency assessment:

• Maintenance support i.e. Technical Service, Planning Personnel;
• Stores and Procurement Personnel, Aircraft Technicians/ Mechanics.
• Certifying and Support Staff Personnel
• Quality Audit Personnel
• Management Personnel
• Contracted Staff, Sub-Contract Staff Signature Not Verified
11. All competency assessment records shall be retained for Director
03 Years by Quality
(Airworthiness)
Date: 22-Mar-2024
department under responsibility and supervision of QM. 18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
3.14.1 Competence Assessment Purpose
A. Competence assessment includes assessment of individual for knowledge on specific

functional area of employment and an understanding of application of human factors
and human performance issues appropriate to individual function in organization.
B. Competence should be defined as a measurable skill or standard of performance,
knowledge and understanding, taking into consideration attitude and behaviour.
C. To assist in the assessment of competence and to establish the training needs analysis,
job descriptions are recommended for each job function in the organisation.
D. Job descriptions should contain sufficient criteria to enable the required competence
assessment and ensure the ability to perform task as assigned.
E. Managers are able to properly manage the work output, processes, resources and
priorities described in their assigned duties and responsibilities in a safe compliant
manner in accordance with regulations and organisation procedures.
F. Planners are able to interpret maintenance requirements into maintenance tasks, and
have an understanding that they have no authority to deviate from the maintenance data.
G. Supervisors are able to ensure that all required maintenance are carried out and, where
not completed or where it is evident that a particular maintenance cannot be carried out
to data, then such problems be reported to concerned personnel for appropriate action.
H. In addition, for supervisors, who also carry out maintenance tasks, that they understand
such tasks not be undertaken when incompatible with management responsibilities.
I. Mechanics are able to carry out maintenance tasks to any standard in maintenance data
and will notify supervisors of defects or mistakes requiring rectification to re-establish
required maintenance standards.
J. Specialised services personnel are able to carry out specialised maintenance tasks to
standard specified in the maintenance data. They should be able to communicate with
supervisor and report accurately when necessary.
K. Support staff personnel are able to determine that relevant tasks or inspections have
been carried out to the required standard.
L. Certifying staff personnel are able to determine when the aircraft or aircraft component
is ready to release to service and when it should not be released to service.
M. Quality audit personnel is able to monitor compliance with CAR-145 identifying non-
compliance in an effective and timely manner so that organisation may remain in
compliance with CAR -145.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
3.14.2 Authorisation of Personnel
A. After successful competency assessment of the individual an authorisation is to be

issued in a format as given Part-005 of this MOE.
B. The scope of authorisation, limitation and its validity are mentioned in the certificate of
authorisation.
C. Authorisation is a unique number assigned to individual specific to task as mentioned
below:
1. Certification Authorisation : SNA/CA/__ __ __

2. Certification One Time Authorisation: SNA/CO__ __ __
3. Pilot Authorisation : SNA/PA/__ __ __
4. Pilot One Time Authorisation : SNA/PO/__ __ __
5. Quality Personnel Authorisation : SNA/QA/__ __ __
6. Quality One Time Authorisation : SNA/QO/__ __ __
7. Store Personnel Authorisation : SNA/SA/__ __ __
8. Store One Time Authorisation : SNA/SO/__ __ __
9. Mechanics Authorisation : SNA/MA/__ __ __
10. Mechanics One Time Authorisation : SNA/MO/__ __ __

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
3.14.3 Authorisation Control
A. QM will issue authorization to an individual after fulfilling the complete formalities

specified above. The authorization issued will clearly specify its scope and limitation
on format defined in Part-05 of this MOE.
B. Every authorization will contain an authorization number in increasing sequence for its
identification and control.
C. All authorizations will be issued in two copies, one copy will be handed over to the
individual in original and the other true copy will be retained in office record after
getting counter signed.
D. Authorization shall be valid for maximum period of one year or as mentioned in the
authorisation.
E. Authorized Staff shall produce authorization within 24 hours to DGCA Representative
whenever demanded.
F. Authorization issued to CS/ SS normally be valid for 12 calendar months or as date
mentioned in the certificate or until it has been revoked by the QM.
G. When an authorization holder leaves the organisation, the authorization number is
“quarantined” and the same number is not be issued to other. Same number will be
reissued to the person if re-join the organisation.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
3.14.4 Authorisation Stamp
A. Authorization stamp is issued to Authorization holders with authorisation number as

allotted to individual.
B. No Authorization stamp will be issued to One Time Authorization or contracted staff to
carry out the work.
1. Individual is responsible for the safe keeping of authorization stamps issued but
the stamps remain the property of the organisation.
2. Loss of an Authorization Stamp must be reported via mail immediately to the QM
together with a request for a replacement stamp.
3. The old stamp number will be quarantined by QM and a new Authorization stamp
will be issued.
4. Damaged or worn stamps must be returned to the Quality Department for the issue
of new stamps.
5. Stamp holder is responsible for legibility of stamp’s impressions made.
6. Authorization stamp must be used by issued person only.
7. Authorization Stamps and quarantined stamps shall be kept under controlled
manner.
8. Record shall be maintained for record of the issuance or withdrawal of
Authorization Stamp.
9. The control system ensures that each Authorization Stamp and Authorization
number is unique to the individual.
10. Authorization numbers will be subject to the same quarantine procedure as
stamps.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
3.14.5 Authorization Withdrawal/ Suspension/ Revoking
A. QM will withdraw/ suspend the authorization in following cases:

1. If an authorization holder ceases to be in employment/ contract of the
organisation, then authorization issued deemed to be suspended
2. Consequent to any disciplinary action taken on holder for not meeting the
stipulations mentioned in the authorization card/booklet.
3. As an outcome of any investigation if it is found that error committed by holder
due to wilful negligence, authorisation will be suspended.
4. No further any requirement exists.
5. Become medically unfit to perform for which authorization granted.
6. Any entry made in authorisation without authority from the QM will automatically
render certification invalid.
7. Expiry of holders CAR 66 License or Continuation Training or other training
validity.
8. It is found that authorization was issued on basis of false information produced by
the individual.
9. It is being observed that authorization holder is not complying with the MOE
Procedure/ CAR/ OEM requirements properly while performing the maintenance.
10. It has found that holder is not working within the scope of approval and privilege.
11. Any other cause as decided by the organisation management.
B. Consequent to the suspension period, QM will decide the requirement of additional

training requirements for the person whose authorization was suspended.
C. On satisfactory completion of training, person will go through authorization procedures
and based on satisfactory assessment, QM will issue/ renew/ revalidate authorization.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
3.14.6 Assessment for Authorisation
A. Before grant of authorization the competency check of the candidate shall be assessed
by the board members.
B. Assessment shall be made against the requisition by the MM/ department head after
ensuring the qualification and requirement for the candidate.
C. The assessment board constitute of at least of two member which shall contain one MM,
one Type rated AME/ Contracted AME/ subject matter expert chaired by QM.
D. The authorization will be issued after meeting the minimum qualification requirements
as specified and passed the oral examination (will be physical or online).
E. Oral examination will be in the form of competency assessment for the purpose by the
board comprising QM and MM along with Type Rated AME/ Department head/ subject
matter expert as applicable.
F. After satisfactory assessment and recommendation by the board, QM will issue an
authorization to the individual personnel.
G. If the assessment is carried out online, then record of the same will be maintained under
intimation of QM.
H. It is responsibility of individual to ensure replacement of license/ authorization when
lost or mutilated and must notify QM through department head for taking replacement.
I. The Quality department staff as indicated by their duties, will maintain the records of
all authorized personnel.
J. The records shall also be maintained for recording and monitoring experience/ training.
K. The authorized personnel must be able to produce their authorizations to any Authorized
personnel (Regulatory personnel) within a reasonable time of 24 hours
Note: ‘Involved in actual relevant aircraft or component maintenance’ means that

person has worked in aircraft or component maintenance environment and has either
exercised the privileges of certification authorization and/ or has actually carried out
maintenance on at least some of aircraft type/ system specified in Authorization.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
3.14.7 Certifying Staff Authorisation Basic Requirements
A. SNA will issue an authorization to CS/ SS to carry out and certify maintenance work to
be carried out on aircraft/ component as per standard policy and procedures given below;
B. Before carrying out the assessment it has to be ensured that the certifying staff has
following qualification:
1. Aged 21 years old or over and;
2. Passed Knowledge Examination conducted by DGCA as required or;
3. Valid AME License issued by DGCA on type or equivalent license or;
4. Completed and passed an approved aircraft type training and/ or;
5. Authorisation from CAR 145 AMO in appropriate category and /or;
6. Recent six-month experience of maintenance for the authorization sought or;
7. Competent technically to hold the authorization required and;
8. Must undergone refresher course in the preceding 24 months and;
9. Undergone HF and SMS training in the preceding 24 months and;
10. Medically assessed by medical practitioner in preceding 3 months;
C. All Authorisation holder (Cat. A, B1, B2, B3, C) engaged in certification activities must
be permanent or contracted employee of the organisation.
D. In case of contracted staff, personnel training, experience, scope of authorisation with
other organisation may be consider during assessment.
E. The credentials of the contracted staff will be verified prior to assessing the need of
training and subjecting individuals for organisational authorization procedures from
previous employers before issue of authorization.
F. Personnel should have at least 06 months in consecutive 2-year period of actual
maintenance experience on aircraft type/ component/ system or similar aircraft type.
G. All CS/ SS shall maintain personal logbook giving details of individuals work
experience, work performed independently and performed under the supervision of
other authorized personnel.
H. The log book entries will be certified by the Department Head or QM or by personnel
under whose supervision the work is performed. Such logbooks will be considered as
evidence of maintenance experience for issue / extension/ renewal of Authorization.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
3.14.8 Certifying Staff Authorisation Issue
A. For issuance of authorisation, a request has to be made by the MM/ department head/
subject matter expert for the assessment of the nominated CS/ SS personnel.
B. After satisfactory competency assessment, Authorization will be issued by QM to
individual with an authorization number with a validity in a unique character.
C. The One-time authorization will be issued in to hired/ contracted staff after meeting the
minimum qualification requirements as per requirement and satisfactory competency
assessment (Physical/ Online).
D. The records shall also be maintained in a quality department with a monitoring of the
authorisation issued.
E. Authorized personnel must be able to produce authorizations to any Authorized
personnel (Regulatory personnel) within a reasonable time of 24 hours
F. It is the responsibility of the authorized person to ensure replacement of authorization
when it becomes lost or mutilated and must notify the QM through department head.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
3.14.9 Certifying Staff Authorisation Renewal
A. The authorization holders are required to submit the renewal application at least one
month in advance of expiry to MM.
B. For renewal of authorization personnel have complied the following requirements:
1. Duly filled application

2. Valid AME license;
3. Proof of three (03) months of maintenance experience within pervious 1 year
with respect to the scope of authorization held
4. Continuation Training in the preceding 24 months,
5. Medical certificate not more than 03 months old.
C. Credential shall be taken from previous authorisation issued to the personnel in respect
of the scope of authorisation.
D. The credentials of CS having authorisation shall be granted if the personnel have a
satisfactory performance during previous certification of authorisation.
E. ‘Maintenance experience’ for the purpose means that the person has worked in aircraft
maintenance environment and has either carried out maintenance on the aircraft type
managed by the organisation.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
3.14.10 Certification Authorisation for Type Aircraft
A. The organization shall ensure that all CS/ SS personnel have sufficient experience and
qualification for the certification authorisation.
B. Certification authorisation shall be granted for the type aircraft/ system to the AME
Licence Holder of Category or Sub-Category of B1, B2 and B3.
C. CS having B1, B2, B3 and its subcategory licence will be granted a certification of
authorisation if personnel having:
1. In compliance with the applicable requirements of CAR M and/or CAR 145; and
2. Acquired six months of maintenance experience in accordance with the privileges
granted by the AME ’s Licence in the preceding two-year period or;
3. Met the provision for the issue of appropriate privileges; and
4. Adequate competence to certify maintenance on the corresponding aircraft; and
5. Ability to read, write and communicate to an understandable level in the
language(s) in which the technical documentation and procedures necessary to
support the issue of the certificate of release to service are written.
D. Organisation shall ensure that all CS are involved in at least 6 months of actual relevant
aircraft or similar aircraft maintenance experience in any consecutive 2-year period.
E. “Involved in actual relevant aircraft or component maintenance” means that
person has worked in aircraft or component maintenance environment and has either
exercised certification privileges and/or has actually carried out maintenance on at least
some of aircraft type or aircraft group systems specified in certification authorisation.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
3.14.10.1 Authorisation to B3 License Holder
A. A certifying authorization will be issued to a B3 license holder on type aircraft/ system

endorsed on license after successful completion of competency check done by the board.
B. For category B1, B2 and B3, for every aircraft type rating included in the authorisation
(holds or intended to be granted), the experience shall be on that particular aircraft or on
a “similar aircraft” within the same (sub)category (i.e. B1.1, B1.2, B1.3, B1.4, B2, B3);
C. When the organisation is using the privilege of “similar aircraft” as per AAC 05 of 2020,
a minimum of 30% of the experience duration (tasks or working days, as applicable)
needs to be recorded for each group of similar aircraft.
D. For the addition of new aircraft rating/ type to the authorisation: -
1. another 3 months of experience and competence assessment should be required
unless the aircraft is considered similar to the one already held.
2. If experience gained by the CS met requirement of similar aircraft, authorisation
will be issued on competence assessment (knowledge assessment for the type
aircraft or familiarisation training equivalent to level 1 or demonstration of
experience on type aircraft).
E. Two aircraft can be considered as similar when they have similar technology,
construction and comparable systems, which means equally equipped with the
following (as applicable to the licence category):
1. Propulsion systems (piston or turboprop or turbofan or turboshaft or jet-engine
or push propellers); and
2. Flight control systems (only mechanical controls or hydro-mechanically
powered controls or electro-mechanically powered controls); and
3. Avionic systems (analog systems or digital systems); and
4. Structure (manufactured of metal or composite or wood)
F. When the certifying staff authorisation intends to cover several aircraft types, the
experience may be combined within a single 6-month period.
G. In the case of a B3 licence endorsed with the rating ‘piston-engine non-pressurized
aeroplanes of 2000kg MTOM and below’, the holder should show experience on at least
one aircraft type per aircraft structure (metal, composite, wooden).

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
3.14.10.2 Authorisation to B1.2 License Holder
A. A certifying authorization will be issued to a B1.2 license holder on type aircraft/ system
B. Organisation shall ensure that cat. B1.2 License holder, CS/ SS are involved in at least
6 months of actual relevant aircraft or component maintenance experience in any
consecutive 2-year period.
C. The term ‘6 months of experience’ may include full-time employment or part time
employment.
F. For category B1, B2 and B3, for every aircraft type rating included in the authorisation
(holds or intended to be granted), the experience shall be on that particular aircraft or on
a “similar aircraft” within the same subcategory (i.e. B1.1, B1.2, B1.3, B1.4);
G. “Involved in actual relevant aircraft or component maintenance” means that person has
worked in aircraft or component maintenance environment and has either exercised
certification privileges and/or has actually carried out maintenance on at least some of
aircraft type or aircraft group systems specified in certification authorisation.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
3.14.10.3 Authorisation to B2 License Holder
A. A certifying authorization will be issued to a B2 license holder on type aircraft/ system

B. If the aircraft type having similar component/ system, the certification authorization
shall be issued to a B2 License holder having group 3 rating after comparison of the
component/ system and successful completion of competency check done by the board.
C. In order to ensure the experience is representative of the B2 qualification when granting
an initial authorization to B2 category, only the avionics/electrical tasks that cannot be
done by a B1 should be recorded as B2;
D. Term ‘6 months of experience’ may include full-time or part-time employment.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
3.14.11 Authorisation for Compass Swinging
A. Compass swinging required to be carried out by an appropriately authorised person.

B. A person to be authorised for the same to have:
1. Type rated on type/ similar type of aircraft;
2. Knowledge of HF, CAR66, etc;
3. Refresher training compliance.
4. At least of 3 years certification experience;
5. At least of 5 compass swinging association with in preceding 10 years;
6. Medical assessment within preceding 24 month;
7. Successfully completed the assessment;
C. Meeting all the above requirements, the QM will issue a certification authorization to a
person for compass swinging for the type/ or similar type of aircraft.
D. The authorisation will be further renewed with subject to current experience and
discharge privileges of authorization in satisfactory manner.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
3.14.12 Authorisation for Weight Schedule
A. Weight schedule has to be prepared for each and every aircraft after Weighing/
Reweighing/ Re-computation and is to be approved by the O/o DGCA.
B. An authorisation shall be issued by QM for Weighing/ Reweighing/ Re-computation
and preparation of weight schedule for the type of aircraft.
C. A person to be authorised for the same to have:
1. Type rated on type/ similar Type of aircraft;
2. Knowledge of HF, CAR66, etc;
3. Refresher training compliance.
4. At least of three (03) years certification experience;
5. At least 5 weighment association on type/ similar A/C within preceding 10 years;
6. Medical assessment within preceding 24 month;
7. Successfully completed the assessment;
D. Meeting all above requirements, the QM will issue a certification authorization to a

person for weighment and re-computation of weight schedule for type or similar aircraft.
E. CS having previously hands-on experience of erection/ assembly and weighing/
reweighing of similar type of aircraft then individual shall be granted an authorization
for the same i.r.t. the aircraft after successful completion of competency check by board.
F. The authorisation will be further renewed with subject to current experience and
discharge the privileges of the authorization in satisfactory manner.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
3.14.13 Authorisation for ELT Inspection
A. ELT Self-test/ operational check must be carried out to verify operational status of ELT.
B. ELT self-test/ operational check will be carried out as and when required and requested
by CAMO.
C. ELT self-test/ operational check will be carried out by pilot or maintenance personnel
from the cockpit (Remote Control Panel) as define in respective ELT manual.
D. The qualification of the personnel who will perform the ELT self-test/ operational check
as follows;
1. Type endorsed Cat. B2 Engineer or,
2. Type endorsed Cat. B1 Engineer or;
3. Type rated pilot for the Aircraft
4. Adequate task trained personnel;
E. Task training for the for the ELT authorisation shall be imparted only by Cat. B2
Engineer holder.
F. Authorisation shall be granted by the QM only after successfully competency
assessment of the qualified personnel.
G. Any work in respect of ELT other than self/ operation test i.e trouble shooting, annual
inspection etc. shall be carried out by only Cat. B2 Engineer.
H. The authorisation will be further renewed with subject to current experience and

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
3.14.14 Authorisation for Store Personnel
A. Organisation will issue an authorization to store in charge to carry out and certify store
work as per the standard policy and procedure.
B. QM will issue a certificate of authorisation to a person after ensuring the following:
1. An age of twenty-one (21) year
2. Completed AME Course / Graduation / Engineering Degree
3. Basic knowledge of the CAR 145 and CAR M
4. Under gone SMS, HF and Stores Procedure training.
6. Knowledge regarding store techniques and methods;
7. Total aviation work experience of at least three (3) years
8. Store work experience of at least one (1) year.
C. Request has to be made by MM for assessment of the nominated person.

I. Authorization will be issued by QM with the individual authorization number with a
validity after satisfactory assessment in a unique character (i.e. SNA/SA/……).
J. The authorisation will be further renewed with subject to current experience and

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
3.14.15 Authorization for Mechanic
A. Organisation will issue a limited certification authorization for a specific/ specialised

work to a qualified mechanics.
B. Mechanics are able to carry out specific or specialised maintenance tasks to a standard
in the maintenance data.
C. The type of task considered as specialized/ specifics i.e Boroscopic Inspection, Painting,
Welding, Components Maintenance, NDT, Machining etc.
D. For the issuance of certification authorization to the mechanics for a specific task or
specialised work the person should have following:
1. A minimum age of twenty-one (21) year;
2. Completed AME Course/ Graduation/ Engineering Degree or;
3. Basic knowledge of the CAR 145 and CAR 66 or;
4. Under gone Human Factors and SMS or;
5. Adequately trained for the trade;
6. Task trained for the scope of authorisation;
7. Aware about organisation policy, procedure and;
8. Knowledge regarding standard maintenance practices and;
9. Total trade work experience of at least three (3) years (for Trade specialised) or
10. Total aviation work experience of at least three (3) years (for AME) and;
11. Total specialised work experience of at least three (2) years (for Trade specialised);
12. Aviation maintenance environment experience of at least 6 months (for AME);
E. Request has to be made by individual with the recommendation of MM/ department head
for the assessment of the nominated mechanic/ personnel.
F. Authorization will be issued by QM with the individual authorization number with a
validity after satisfactory assessment in a unique character (i.e. SNA/MA/……).
G. The authorisation will be further renewed with subject to current experience and

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
3.14.16 Authorisation for Quality Auditor
A. Organisation will issue an authorization to quality auditor to carry out audit as per role
and responsibility in accordance with organisation scope.
B. QM will issue a certificate of authorisation to a person after ensuring the following:
3. Passed knowledge exam Module 9 (HF) and 10 (Aviation legislation);
4. Passed DGCA Paper-1 Examination or;
7. Under gone necessary auditor training of minimum two (02) days;
9. Associated in at least five (05) audit of DGCA approved organisation;
C. Request has to be made by individual for assessment. Authorization will be issued by

QM with individual authorization number with a validity after satisfactory assessment in
a unique character (i.e. SNA/QA/……).
D. The authorisation will be further renewed with subject to current experience and

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
3.14.17 Authorization for Flight Crew
A. Organisation will issue a limited certification authorization to the PIC on the basis of
flight crew license held for the following cases:
1. Repetitive pre-flight AD which specifically states that the flight crew will carry
out such airworthiness;
2. Aircraft Daily check such as Pre-flight/ Post-flight/ Transit check or other check
which will be performed by flight crew as per regulatory requirement/ OEM’s
maintenance Data.
3. Such limited authorization to PIC will only be issued after compliance of the
requirements.
4. Ensure that the flight crew will accomplish the specified tasks to the required
standard, if justifiable situations warrant.
5. QM will issue Limited Certification Authorization to the flight crew on the basis
of license (ATPL/ CPL) held subject to being satisfied that sufficient practical and
theoretical training has been carried out.
6. Limited Certification Authorization will include simple defect rectification,
inspection, removal/ closure of panels, cowls or covers that are easily accessible
but not requiring the use of special tools.
B. For the issuance of limited certification authorization to the pilot the following
requirements has to be full filled:
1. Pilot must hold valid ATPL/ CPL and must be PIC of the aircraft
2. OEM Type training course Certificate (if applicable) or;
3. Minimum Five Task Training Certificate or;
4. Induction/ CRM/ Standardisation Training or;
5. Relevant Aviation Experience supporting or;
6. Must have Medical Fitness Certificate.
C. Request has to be made by the CFI/ MM/ responsible Manger for the assessment of the
nominated flight crew.
D. Authorization will be issued by QM with the individual authorization number with a
validity after satisfactory assessment in a unique character (i.e. SNA/PA/……).
E. The authorisation will be further renewed with subject to current experience and

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
3.14.18 One-Off Authorization
A. In the unforeseen cases, where an aircraft is grounded at a location other than the main
base, where no appropriate certifying staffs is available, then organisation will request
appropriate AMO to provide maintenance support and will issue a one- off certification
authorizations:
1. To one of employee holding equivalent type authorizations on aircraft of similar
technology, construction and systems; or
2. To any person with not less than five years maintenance experience and holding
a valid CAR 66 license for aircraft type requiring certification provided no CAR
145 AMO appropriately approved at location and in such situation,
3. QM will obtain approval/ authorization issued by any other organisation with the
evidence of qualification, experience, Training, license.
4. Any person from other approved maintenance organisation (other than Employee)
holding appropriate type rating/ company approval to tide over shortage of
manpower in exigencies.
B. A request has to be made by the MM for assessment of the nominated person.

C. Person meeting requirements, qualification, training, license and competency
assessment, SNA will issue an authorization to personnel/ to contracted staff.
D. Authorization will be issued by QM with the individual authorization number with a
validity after satisfactory evaluation/ assessment in a unique character.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
3.15 TRAINING PROCEDURES FOR ON JOB TRAINING
A. Presently the organisation does not have any on job training policy however in future
organisation implement the training procedure for on job training as required.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
3.16 PROCEDURE FOR THE ISSUE OF THE RECOMMENDATION TO DGCA

FOR THE ISSUE OF A CAR 66 LICENCE
[Ref: AAC 04 of 2017, CAR 66. A.45 (c), CAR-66.A.205 (h), Appendix III to CAR
66 (section 6)]
A. As such a structured OJT program is not applicable for the organisation fleet of aircraft
accordingly, issue of formal recommendation to DGCA for the issue of CAR 66 licence
as per para 3 of AAC 04 of 2017 is not applicable.
B. This section provides the procedure to be followed to issue/ endorse/ change an AME
licence through eGCA.
C. The procedure to be followed to issued/ endorse/ change an AME licence as per
guidelines of AAC 04 of 2017.
D. The candidate shall apply through eGCA along with all necessary documents (as app
listed below
1. Proof of Age - 10th standard certificate from a recognized board or its equivalent
2. Result sheets - The result cards of applicable paper/module issued by CEO.
3. Course Completion Certificates - issued by approved aircraft organisation/ Degree
in Engineering Certificate (if applicable certificate).
4. Logbook - confirming experience.
5. Medical fitness Certificate (CA for 19-06)
6. Original AME licence (if applicable)
7. DGCA Authorization (if applicable) |
E. Subsequent to the verification of the identity, basic educational qualification and date of
the applicant and being satisfied that the applicant meets
1. Basic knowledge examination requirements
2. Type training requirements (Theoretical and Practical) if applicable
3. Aircraft maintenance experience requirements relating to requested change
F. The QM will forward the application with recommendation along with training analysis
(TNA) to DGCA for issue/ endorsement of AME licence.

Date: 22-Mar-2024
❖=======❖======❖ 18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
PART-04, CONTRACTED OPERATOR PROCEDURE
4.0 CONTRACTED OPERATOR PROCEDURE

[Ref.: CAR 145.A.60 (d)]
A. Part-04 of this MOE provide control over maintenance work, technical literature and
documentation support for other air operator including Maintenance Organization as per
CAR 145 approved organization.
B. This also specifies duty and responsibility of organisation and operator whenever
organisation undertakes such maintenance contract.
4.1 OPERATOR PROCEDURE
A. This procedure applies whenever our organisation provides services regarding

maintenance and release to service the aircraft/ aircraft components or any technical
assistance on behalf of the contracting operators.
4.1.1 Maintenance Contract
A. QM in supervision of AM shall manage MOU/ Contracts with the contracting operators

for all technical aspects.
B. Contracts shall be formulated in accordance with DGCA CAR 145 documentation,
containing following information:
1. List of requested maintenance tasks.
2. Applicable maintenance data
3. Concerned aircraft and/ or part identification
4. Records requested by the operators
4.1.2 List of Contacting Operators
A. QM shall be responsible for administration and control of the contract document. The
list of contracted operators shall be kept current.
B. AM shall also intimate after making a suitable contact with the other organizations.
C. QM will maintain individual files of each operator for the purpose of records.
D. Records shall be archived for at least 3 years after maturity period of the contract.
E. Note: A contract may not be required, for providing maintenance support for specific
maintenance activity. An email followed by one-time work orders as per CAR–M will
be considered and tasks will be complied by the organisation.
F. QM shall maintain list of contacting operators (if any), providing following
information, for each Operator:
1. Name of the operators
2. Location and address
3. Type of work to be performed
4. Period of contact
5. Specification of each contract Signature Not Verified
Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
4.2 OPERATOR PROCEDURE AND PAPERWORK

[Ref.: CAR 145.A.70(a)13]
A. When the organisation concludes an agreement with the operator, organisation shall
perform maintenance on the aircraft/ aircraft components in accordance with operator’s
Aircraft Maintenance Program.
B. All such maintenance tasks shall be performed conforming to maintenance data,
available or provided by the operator, whichever is referred in the contract.
C. All organizational procedures, defined in this manual must be complied with during
accomplishment of maintenance tasks for the contacted operators.
D. A formal written contract shall be executed between organisation and the contracted
operator which will specify procedures and completion of paperwork. Maintenance
documentation and paperwork will be completed out i.a.w. applicable policies/
procedures as detailed in MOE and individual operator’s specific procedures as per
agreed terms and conditions in the contract.
4.2.1 Documentation
A. In the case of only AMO contract by any operator with the organisation, organisation
shall work under operators work order and worksheets.
B. Whenever a request for maintenance on aircraft/ aircraft component is received from the
operator/ customer.
C. Such work order shall provide details of maintenance tasks to be performed and reference
of applicable maintenance data to be utilized for such maintenance.
D. Upon confirmation, operator shall be requested to handover aircraft/ aircraft component
for required maintenance. CS, holding appropriate certification authorization, shall issue
the certificate of release to service for aircraft, i.a.w. operator work/ repair order and
organizational procedures.
E. For maintenance activates, task completion and release certificates are recorded on the
organizational recording document such as Log Books/ Work Cards, etc.
F. A copy of all maintenance records shall be preserved for a period of three (03) years.
G. However, the following completed paper work/ record will be returned to concern
approved/ contracted CAMO:
1. Flight Report Book Pages;
2. Completed CAMO Work Orders;
3. Certificate of Release to Service
4. Completed inspection schedule/ off-job sheet, component release note copy, etc. s
5. Any applicable record requested by contractor.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
4.3 OPERATOR RECORD COMPLETION

[Ref.: CAR145.A.55]
A. Organisation shall complete all maintenance records as specified in MOE and shall retain
copies of such records, on behalf of the customer/ operators.
B. If contacted operator ceases operating aircraft, a copy of such records shall be transferred
to the next operator.
C. Record completion for the operators under contract shall be carried out in accordance
with the applicable policies/ procedures.
D. MM must retain a copy of issued CRS to Service, providing original to the operator.
E. Documents mentioned in the MOE shall be provided to the customer/ operator and shall
including following:
1. Maintenance certification and records completion i.a.w. the policy/ procedure.
2. All work/ repair orders/ maintenance instruction of an operator.
3. Maintenance release certificate CRS/ CA Form 1..
4. Status of DGCA Mod/ AD applicable to aircraft/ aircraft components, including
accomplishment date.
5. Details of current modifications/ repairs with substantiating data to support
compliance with Airworthiness requirements, including:
• Compliance program
• Master drawing list, production drawings, installation instructions, etc.
• Engineering reports (Static strength, fatigue, damage tolerance, etc_
• Ground and flight – Test results
• Weight and balance change data
• Maintenance program changes/ instruction for continued airworthiness.
• Aircraft flight manual supplement

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024

❖=======❖======❖ Director (Airworthiness)
Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
PART-05, SAMPLE DOCUMENT
5.0 SAMPLE DOCUMENTS

[Ref.: CAR 145.A.70 (a)]
A. Part-05 of this MOE provide documents and forms to be followed for the compliance of
this MOE.
B. This part of MOE specifies the sample documents, standard form and the list to be used
by the organisation.
5.1 SPECIMEN DOCUMENTS
A. To standardize and control various forms/ tags/ labels used by the organisation a sample
document as specified is to be used as and when required within organisation.
B. All forms/ tags/ labels will be assigned with specific form number in order to monitor
and control the same.
C. The control number will be in the format followed by and ending with unique number.
Example: SNA/ MOE/ -- -- -- etc.
D. Respective departmental head/ Managers of the organisation shall be responsible for
proposing, development of New Forms/ Tags/ Labels and revision of the same.
E. Forms/ Tags/ Labels shall be approved by QM vide Engineering Procedure Manual.
F. The approval of Forms/ Tags/ Labels shall be communicated to the user department for
usage of the same.
G. No one authorise to use Forms/ Tags/ Labels if the same is not proposed and approved.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
5.1.1 SPECIMEN FORMS/ TAGS/ LABELS
A. The specimen copy of documents/ forms/ tags is mentioned in this section of the MOE.
B. The specific documents/ forms/ tags are to be used for the purpose meant for.
FORM NO. SUBJECT

SNA/ MOE/ FR/ 001 Certificate of Release to Service (CRS)
SNA/ MOE/ FR/ 002 Off Job Sheet (OJS)
SNA/ MOE/ FR/ 003 Work Order Form
SNA/ MOE/ FR/ 004 Bin Card
SNA/ MOE/ FR/ 005 Material Requisition Slip
SNA/ MOE/ FR/ 006 Material Issue Slip
SNA/ MOE/ FR/ 007 Identification Tag
SNA/ MOE/ FR/ 008 Acceptance Tag
SNA/ MOE/ FR/ 009 Serviceable Tag
SNA/ MOE/ FR/ 010 Unserviceable Tag
SNA/ MOE/ FR/ 011 Quarantine Tag
SNA/ MOE/ FR/ 012 Feedback Form
SNA/ MOE/ FR/ 013 Internal Occurrence Form
SNA/ MOE/ FR/ 014 Specimen Signature Form
SNA/ MOE/ FR/ 015 Authorization Application Form
SNA/ MOE/ FR/ 016 Competency Assessment Form
SNA/ MOE/ FR/ 017 Certificate of Authorization
SNA/ MOE/ FR/ 018 Non-Conformance Report Certificate
SNA/ MOE/ FR/ 019 Quality Circular Form
SNA/ MOE/ FR/ 020 AMO Circular Form

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
5.1.1.1 Certificate of Release to Service (SNA/ MOE/ FR/ 001)
SNA/ MOE/ FR/ 001
Skynex Aero Pvt. Ltd.

CAR 145 Approval Ref.: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
CERTIFICATE OF RELEASE TO SERVICE
(In Accordance with CAR 145 AMC 145.A.50)
Aircraft :…………..….………Type …..…………..…….…MSN: .……………….…..
Registration No…………….…………………has been maintained as specified in
Work Order………….…………………………………….……………………………..
Dated…………………………………………...at A/F TSN…………………..……….
Work Performed (Brief Description) **
Certifies that the work specified except has otherwise specified was carried out i.a.w.
CAR 145 and in respect of that work the aircraft/ component is considered ready for
release to service and therefore is in a condition for safe operation.
Signature: Location*:
Certifying Staff (Name): Time (UTC):
License/ Approval/ Authorization No.: Date:

**Reference to approved and latest maintenance data used to perform theby:
Signed work.
Shiv Raj Singh
* Location where the work was performed. Director (Airworthiness)
Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
5.1.1.2 Off Job Sheet (SNA/ MOE/ FR/ 002)
SNA/ MOE/ FR/ 002

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
5.1.1.3 Work Order Form (SNA/ MOE/ FR/ 003)
SNA/ MOE/ FR/ 003

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
5.1.1.4 Bin Card (SNA/ MOE/ FR/ 004)
SNA/ MOE/ FR/ 004

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
5.1.1.5 Material Requisition Slip (SNA/ MOE/ FR/ 005)
SNA/ MOE/ FR/ 005

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
5.1.1.6 Material Issue Slip (SNA/ MOE/ FR/ 006)
SNA/ MOE/ FR/ 006

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
5.1.1.7 Identification Tag (SNA/ MOE/ FR/ 007)
SNA/ MOE/ FR/ 007

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
5.1.1.8 Acceptance Tag (SNA/ MOE/ FR/ 008)
SNA/ MOE/ FR/ 008

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
5.1.1.9 Serviceable Tag (SNA/ MOE/ FR/ 009)
SNA/ MOE/ FR/ 009

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
5.1.1.10 Unserviceable Tag (SNA/ MOE/ FR/ 010)
SNA/ MOE/ FR/ 010

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
5.1.1.11 Quarantine Tag (SNA/ MOE/ FR/ 011)
SNA/ MOE/ FR/ 011

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
5.1.1.12 Feedback Form (SNA/ MOE/ FR/ 012)
SNA/ MOE/ FR/ 012

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
5.1.1.13 Internal Occurrence Form (SNA/ MOE/ FR/ 013)
SNA/ MOE/ FR/ 013

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
5.1.1.14 Specimen Signature Form (SNA/ MOE/ FR/ 014)
SNA/ MOE/ FR/ 014

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
5.1.1.15 Authorization Application Form (SNA/ MOE/ FR/ 015)
SNA/ MOE/ FR/ 015

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
5.1.1.16 Competency Assessment Form (SNA/ MOE/ FR/ 016)
SNA/ MOE/ FR/ 16

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
5.1.1.16 Competency Assessment Form (SNA/ MOE/ FR/ 016) Continue……..

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
5.1.1.17 Certificate of Authorization (SNA/ MOE/ FR/ 017)
SNA/ MOE/ FR/ 17

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
5.1.1.18 Non-Conformance Report Certificate (SNA/ MOE/ FR/ 018)
SNA/ MOE/ FR/ 018

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
5.1.1.19 Quality Circular Form (SNA/ MOE/ FR/ 019)
SNA/ MOE/ FR/ 019

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
5.1.1.20 AMO Circular Form (SNA/ MOE/ FR/ 020)
SNA/ MOE/ FR/ 020

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
5.1.2 SPECIMEN REGISTER
A. The specimen registers name and purpose are mentioned in this section of the MOE.
B. The specific register is to be used in a control manner and for the purpose meant for.
DOCUMENT No. SUBJECT

SNA/MOE/ MR/ 001 Inventory Register
SNA/MOE/ MR/ 002 Environmental Register
SNA/MOE/ MR/ 003 Tool/ Equipment Register
SNA/MOE/ MR/ 004 Shelf Life Register
SNA/MOE/ MR/ 005 Tire Rotation Register
SNA/MOE/ MR/ 006 Quarantine Register
SNA/MOE/ MR/ 007 Unsalvageable Register
SNA/MOE/ MR/ 008 Tool Issue Register
SNA/MOE/ MR/ 009 Fuel Stock Register
SNA/MOE/ MR/ 010 Bottom Fuel Register
SNA/MOE/ MR/ 011 Shift Handover Register
SNA/MOE/ MR/ 012 Work Order Register

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
5.2 LIST OF MANAGEMENT PERSON
A. Presently organization has sufficient and adequate management personnel as per the
organisation scope of approval.
B. Detail list of such management personnel with their name and designation is
S/N MANAGEMENT POST HOLDER NAME

1. Accountable Manager Aditya Kanwal Bhardwaj
2. Quality Manager Ravi Kumar
3. Maintenance Manager Ankush Jain

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
5.3 LIST OF CERTIFYING STAFF
A. Presently organization has sufficient and adequate certifying staff to carry out the
maintenance as per the scope of approval.
B. Detail list of such certifying staff/Support staff is available with quality manager.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
5.4 LIST OF AIRCRAFT MANAGED BY ORGANISATION
A. Organization has approval as an Approved Maintenance Organisation as per CAR 145.

B. Detail list of aircraft managed by organisation with their type is
S/N A/C TYPE With Engine

1. Cessna 172R/S IO-360-L2A Lycoming Engine
2. Cessna 172R/S TAE 125-02-99 Theilert Engine
3. Tecnam P2006T Rotax 912 Engine
4. Piper PA-28-181 TAE 125-02-114 Theilert Engine
5. Tecnam P-Mentor Rotax 912 Engine
6. Tecnam P-2008JC Rotax 912 Engine
7. Daimond DA42 TAE 125-02-99 Theilert Engine
8. Daimond DA40 TAE 125-02-99 Theilert Engine

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
5.5 LIST OF MAINTENANCE FACILITY
A. Presently organization has maintenance facility approved from O/o DGCA.

B. Detail list of such approved maintenance facility with their location and scope is
S/N LOCATION ADDRESS MAINTENANCE TYPE

1. JALGAON JALGAON AIRPORT A/C MAINTENANCE

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
5.6 LIST OF CONTRACTED MAINTENANCE ORGANISATION
A. Presently organization has contracted maintenance organisation for a limited task.

B. Detail list of such contracted maintenance organisation with their name and service is
S/N CONTRACTOR NAME LOCATION

1. IASPL BHOPAL
2. CALIBRATION HOUSE MADHYA PRADESH
3. AVITRA MUMBAI MAHARASTRA
4. BLUE RAY AVITION PVT LTD MEHSANA GUJARAT

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
5.7 LIST OF SUB-CONTRACTED MAINTENANCE ORGANISATION
A. Presently organization does not have any sub-contracted maintenance activity.

B. The list of sub-contracted organization shall be updated as and when required.
S/N SUB-CONTRACTED NAME LOCATION

1. REDBIRD FLIGHT TRAINING ACADEMY BARAMATI
2. IASPL BHOPAL
3. BLUE RAY AVITION PVT LTD MEHSANA GUJARAT

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
5.8 LIST OF APPROVED VENDORS
A. Presently organization procure the material from approved vendor and supplier.
B. Detail list of such vendors is available with Store Incharge.

Date: 22-Mar-2024
18:33:23
D/N: SNA/ MOE/ 001
I/N: 001, Mar. 2024
❖=======❖======❖

Date: 22-Mar-2024
18:33:23

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Jalgaon Airport, Jalgaon, Maharashtra-425003

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