Digital Product Owner Job in Hobart TAS - SEEK

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5/27/24, 9:51 AM Digital Product Owner Job in Hobart TAS - SEEK

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Digital Product Owner


RACT 3.1 17 reviews · View all jobs

Hobart TAS

Product Management & Development (Information & Communication Technology)

Full time

Posted 6d ago

With more than 200,000 members we’ve been a part of the Tasmanian community for
over 100 years – we're Tasmania’s shoulder to lean on and voice when it matters. Our
values guide us in all that we do – Engage with Heart, Unleash Potential, Walk the Talk
and Together we Thrive. With our local knowledge and as the state’s number one brand
we’re here to support our members by helping them enjoy life, giving them a helping
hand and making their money go further.

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5/27/24, 9:51 AM Digital Product Owner Job in Hobart TAS - SEEK

To help us continue to deliver improved benefits to our members, we have an exciting


new position available in our Digital team. The Digital Product Owner is responsible for
ongoing management and maintenance of RACT’s digital portfolio, ensuring that we
continue to meet our members’ needs through the continued enhancement of our
digital products and services. This role would suit someone early in their Product Owner
journey, or an experienced Digital Producer wanting to broaden their experiences.

Working with your peers in the Digital team, external consultants and vendors you will
build on existing business practices and seek opportunities to provide better
experiences to members. You will manage and implement changes in our digital
marketing tools, looking to optimise our engagement with members.

You will also be involved in exciting projects, and support in the delivery of the projects
to our staff, members and partners. You will be a team player, with the ability to liaise
with a range of stakeholders internally at RACT, our members and other external
stakeholders.

About you:

Knowledge and experience in website technologies such as HTML, CSS, JavaScript


is critical for success in this role.​
Proven experience across digital platforms including CMS, marketing automation
and tools like GitHub, Hotjar and Google Analytics.​
Demonstrated experience maintaining/configuring business applications in a
complex commercial environment and supporting a diverse digital portfolio,
including websites, mobile applications, content, marketing and social media​
Strong analytical and problem-solving skills, with the ability to make data-driven
decisions.​
Experience in working with agile development practices, user research, user-
centred design methodologies, information architecture, and usability testing.​
Uphold and live the RACT values.​
Set the tone and lead by personal example to drive a culture consistent with RACT
values.

We’re offering:

Aside from the opportunity to work with an iconic Tasmanian brand and playing a key
part in supporting our Tasmanian community, we also offer flexibility on work
arrangements and exceptional career development. There’s also discounts on RACT
products and service and free roadside assist, access to all member benefits, reward
and recognition programs, regular team activities, three reset days additional to annual
leave, volunteer day program, paid parenting leave, and dog-friendly Fridays.

About the role:

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5/27/24, 9:51 AM Digital Product Owner Job in Hobart TAS - SEEK

Manage and prioritise product backlog of app and web features, aligned to our
digital strategy.​

Work with the Member Experience and Operations teams to identify and
implement digital solutions that create efficiencies, drive revenue generation and
increase member value.​

Engage with stakeholders to document requirements, socialise digital product


features, concepts and business benefits.​

Engage with internal teams and external vendors to deliver enhancements and
improvements, ensuring the quality delivery of requirements.​

Implement and maintain programs to monitor and analyse our digital offerings,
using the insights delivered to identify future enhancements and opportunities.​

Support the broader MX Team in delivering of functional changes to our digital


products.​

Work with your peers in the Digital team, external consultants and vendors to build
on existing business practices and seek opportunities to provide better experiences
to members.​

Support communication and change management activities relating to our digital


products for our staff, members and partners. ​

Participate in, lead and implement special projects as they arise to support
company, individual and business objectives.

If you think you would be a great fit, we’d love to hear from you. Applications are open
until 9:00am Monday 3 June 2024. To apply, please submit your resume and cover
letter via SEEK. For any enquiries, please reach out to [email protected].

Employer questions
Your application will include the following questions:

Which of the following statements best describes your right to work in Australia?

Company profile
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5/27/24, 9:51 AM Digital Product Owner Job in Hobart TAS - SEEK

RACT
3.1 · 17 reviews

​The Royal Automobile Club of Tasmania (RACT) was established in 1923 to


represent the interests of Tasmanian motorists. Today, as the S​tate’s peak
motoring organisation, RACT provides a wide range of motoring services,…
Show more ⁠

More about this company ⁠

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