Aircraft IT Ops V11.2
Aircraft IT Ops V11.2
Aircraft IT Ops V11.2
CASE STUDIES: STAR AIR CARGO WHITE PAPER: EFB ADMIN SERVICES HOW TECHNOLOGY WORKS: LOGIPAD BY DEXTRADATA
Operations
SUMMER 2022 • V11.2
NEWS • VENDOR FLIGHT LOGS: WEATHERNEWS • TOMORROW.IO • STORKJET • HONEYWELL FORGE • YONDER
EFBOne
AGILITY MAKES
THE DIFFERENCE.
COMMENT
S
Telephone: +44 1273 454 235
Website: www.aircraftIT.com
ometimes life is quiet; other times it’s very more effective. Our white paper looks at that broader
Chief Operating Officer busy and this is a very busy time for airlines, picture of how the EFB is evolving, what are the latest
Scott Leslie
operators, and the IT solutions developers developments, how it fits into the broader landscape
E-mail: [email protected]
and vendors who supply what has, since the of the airline and, critically in this day and age, what
Copy Editor/Contributor
pandemic, become the foundation requirement for are the cybersecurity issues of which EFB
John Hancock
E-mail: [email protected] the aviation business — IT power. One big theme administrators need to be aware. Finally, ‘How
over the last ten years or more has been the Technology Works’ is the story of how one of the
Magazine Production
Dean Cook development of the electronic flight bag, EFB, and longest established EFB solutions is being upgraded
E-mail: [email protected] now we’re seeing that development taking huge and how it is being integrated further into the overall
strides into new capabilities. Just as the technology IT architecture of the airlines that use it. Two of our
AircraftIT Operations is published bi-monthly and is in our pockets has grown with convergence into a articles also look at how developers and vendors are
an affiliate of Aircraft Commerce and part of the
phone, music center, camera, email recipient, making their products Operating System agnostic,
AviationNextGen Ltd group. The entire contents
within this publication © Copyright 2021 browser and more, so the EFB is playing an ever- able to work as well with iOS, Windows or Android.
AviationNextGen Ltd an independent publication larger role, not just in the cockpit but throughout Paul Saunders offers his usual clear-eyed take on a
and not affiliated with any of the IT vendors or the business. topical matter of the day. This time it’s the impact that
suppliers. Content may not be reproduced without
In this issue we have three great articles about EFB the pandemic has had and its likely long-term effects.
the strict written agreement of the publisher.
The views and opinions expressed in this developments and applications. First, we have a case There are also five Vendor Flight Logs from
publication are the views of the authors and do not study from Star Air, a cargo and passenger business in Weathernews, Tomorrow.io, StorkJet, Honeywell
necessarily reflect the views or policies of their South Africa which took the bull by the horns and Forge and Yonder as well as the regular round-up of
companies or of the publisher. The publisher does
decided to move wholly from paper-based systems to news and technology developments: plus, of course,
not guarantee the source, originality, accuracy,
completeness or reliability of any statement, a modern, digital EFB solution. Not only has it the comprehensive ‘Operations Software Directory’.
information, data, finding, interpretation, advice, removed huge quantities of paper from the business Aircraft IT Operations: as challenges change, we’ll
opinion, or view presented. but it has introduced a whole spectrum of processes inform you how IT solutions are evolving to meet
that will make the business more manageable and those new challenges.
Visit services.boeing.com/IOC
AIRCRAFT IT Operations: V11.2
CONTENTS
06 Latest News and Technology updates 58 VENDOR FLIGHT LOG: Weathernews
Keeping up with what is happening in a complex and evolving business world Steven Llaguno shares the strong customer relationships that ensures
is a challenge. At Aircraft IT Operations or here in the Aircraft IT Operations Weathernews is aware of customers’ requirements to always be able to
e-journal the latest developments are sorted and ready to read. offer the best service
In another Q&A piece, Steven Llaguno, Service Value Creation Section
40 VENDOR FLIGHT LOG: Honeywell Forge Leader, Weathernews Inc., completes his ‘Flight Log’ for Aircraft IT.
Boris Bliznakov shares the all-around efficiency improvement offer that
keeps Honeywell Forge Flight Efficiency growing from strength to strength 60 The world according to IT and me
In the first of our Q&A pieces, Boris Bliznakov, Senior Product Manager for Paul Saunders, Solutions Director at Vistair Systems considers how the
Honeywell Forge Flight Efficiency completes his ‘Flight Log’ for Aircraft IT pandemic drove some long-overdue changes in work practices
After COVID has receded; Paul considers what is left. Greater efficiency, the
42 CASE STUDY: Star Air Cargo gets an EFB for today Cloud, the end of paper, the rise of data but, please, not the new normal!
and the future
Shaine Labuschange, EFB Technical Administrator at Star Air Cargo 62 VENDOR FLIGHT LOG: Yonder
explains how a new EFB is for more than just the pilots Christoph Mächler sets out the background in real world experience that
An EFB solution whose development they can control and that will work with makes Yonder’s digitization of documents end-user friendly and easy to
other systems gives Star Air Cargo a valuable additional capability. work with
In a further Q&A piece, Christoph Mächler, Co-Founder & CPO of Yonder,
48 VENDOR FLIGHT LOG: Tomorrow.io completes his ‘Flight Log’ for Aircraft IT
Scott Gilmore explains how hands-on experience has enabled Tomorrow.io
to design a service that helps customers to better deal with weather 64 HOW TECHNOLOGY WORKS: Appreciate your time:
In the next Q&A pieces, Scott Gilmore, Global Vice President & General Logipad upgrades for an efficient future
Manager — Aviation, Tomorrow.io, completes his ‘Flight Log’ for Aircraft IT. Dirk Leese, Manager Process Automation Practice at DextraData shares
how the latest generation of Logipad will take the EFB to a whole new level
50 WHITE PAPER: EFB latest developments Logipad has been helping pilots for more than twenty years. The latest
and what’s next? upgrade aims to help the whole business to work better.
Klaus Olsen, EFB Admin Services
How are EFBs evolving, what are the latest developments and what are the
70 VENDOR FLIGHT LOG: StorkJet
security considerations? Renata Niedziela shares how a focus on efficiency through a data driven
performance model has taken StorkJet from start-up to success.
In our final Q&A piece, Renata Niedziela, the CEO and Co-Founder at
StorkJet, completes her ‘Flight Log’ for Aircraft IT.
www.evionicBOOK
a.com/servicAes/wDEMO
eight_and_balance.html
NEW
addition, NAVBLUE provided training for pilots with into Ajaccio. new passengers. To reduce greenhouse gas (GHG)
an RNP AR e-learning and a FFS (Full Flight “NAVBLUE is proud to have supported Air Corsica emissions into the atmosphere, Air Corsica is
Simulator) training. with its adoption of RNP AR operations”, said Fabrice committed to implementing a modern and ambitious
RNP AR on runway 20 at Ajaccio is an instrument Hamel, CEO at NAVBLUE. “With the growing number policy, based on the modernization of its air fleet, the
procedure that follows a similar trajectory as the visual of RNP AR procedures around the world, NAVBLUE reduction of general fuel consumption and aircraft
approach, allowing Air Corsica to operate in more has unmatched experience assisting airline operators weight. Air Corsica undertakes to finance projects to
diverse weather conditions. obtain the necessary approvals from regulatory offset its CO2 emissions. The synergy between these
Compared to existing circle to land instrument authorities.” actions will limit the airline’s carbon footprint and
procedures the RNP AR provides several benefits: Air Corsica: Air Corsica has always wanted to reduce CO2 emissions by 16% per seat/km by 2025,
• Greatly improves the published minima; sustainably anchor social, societal and environmental compared to 2019.
• Enhances safety by providing a fully managed themes within its company. Societal and NAVBLUE: NAVBLUE is an Airbus Services
and repeatable procedure; environmental issues are more than ever at the heart company, wholly owned by Airbus, and dedicated to
• Reduces distance flown (by 10 nautical miles), of business development strategy, and are now part Flight Operations and Air Traffic Management
and consequently fuel burn and emissions at each of the selection criteria motivating consumer Solutions. NAVBLUE provides products and services,
flight. purchases. The airline has set itself the goal of and supports both civil and military environments, on
Overall, by using RNP AR, Air Corsica significantly developing its international network in summer 2022 the ground and onboard any aircraft and offers
reduces the likeliness of weather diversions, while while consolidating its local and national market. expertise in a range of areas, including digital cockpit
improving the efficiency and environmental impact This is why, starting this year, the company is going operations, Operations Control Centre (OCC) systems,
of its operations. NAVBLUE had collaborated with to strengthen their actions in favor of sustainable Flight Ops Engineering, Performance Based
the French authorities to produce the original development and make them known in order to Navigation (PBN) and Air Traffic Management (ATM).
procedure design of the RNP AR APCH procedure improve its image as a virtuous company and attract Read the full story on Aircraft IT Website
Smarten up www.yonder.info
your documents
Dynamic content, not static documents
- Meeting today's information management needs -
Yonder brings operations manuals and aircraft
manufacturers' handbooks together in one
place. The solution's smart features - including
intuitive dashboards, personalized updates and
a responsive offline app - make life much
easier for aircrews and ground staff alike.
Lufthansa Systems launches Lido mPilot 6.1 with improved features such as single procedure selection.
contrast ratios, Lufthansa Systems improved the legibility of our charts, reducing
eye strain in low-light conditions.
Registering Lido mPilot is made easier now when using the new registration
option via MDM. Barry Comerford, Head of Flight Operations Technical & Captain
Boeing 737-800 at Jet2 confirms this enhanced feature with their experience: “The
biggest benefit for us is around the MDM auto-registration, especially because we
are in the middle of an iPad and MDM refresh. Previously the DDS process was very
onerous for airlines, and now it is almost a non-event.” In a nutshell, the airline
administrator can set up and distribute registration files to pilots, which will pre-fill
all the required data on Lido mPilot’s registration page. This simultaneously
synchronizes with Lido’s back-end systems to speed up the automatic approval.
Lufthansa Systems: Lufthansa Systems GmbH & Co. KG is a leading airline IT
provider determined to shape the future of digital aviation. It draws its unique
strengths from its ability to combine profound industry know-how with forward-
looking technological expertise and has lived by its slogan “We’re into IT” for more
than 25 years. A wholly-owned subsidiary of the Lufthansa Group, the company
offers its more than 350 customers an extensive range of successful IT products
and services for the aviation industry, many of which are market leaders. Lufthansa
Systems’ pioneering portfolio covers all of an airline’s business processes — in the
flight deck, in the cabin and on the ground. As a tech company and airline IT
provider, Lufthansa Systems is committed to identifying its own environmental
footprint and improving that of its airline customers across the globe.
Headquartered in Raunheim near Frankfurt/Main, Germany, Lufthansa Systems
employs around 2,400 people at its locations in 16 countries.
www.pace.de
®
www.nexteon.aero
Intelligence Platform
act for the planet straight from the What about in-flight procedures?
cockpit. Hugo Possamaï is one of Hugo Possamaï: For in-flight
them. The 737 Captain at Transavia procedures, there is idle reverse thrust.
airline shares his passion for aviation It is one of the easiest to apply
and the environment on his channel because we just need to apply idle
‘High Pressure Aviation’. He also joined instead of full reverse thrust just after
the Green Pilot movement which landing for the deceleration of the
unites Pilots, airlines, and aviation plane. Keeping a safe margin
enthusiasts to act for the planet. regarding our weight and approach
Openairlines sat down with him to talk speed, idle reverse thrust is enough
about sustainable aviation, and it turns 99% of the time. Again, it represents
out he has a few eco-flying tips up his another 10kg to 15kg of fuel saved on
sleeve. each flight and 480t/year at Transavia.
Five eco-flying best practices that
Captain Hugo Possamaï applies on a Openairlines: Are there any other
daily basis. inflight procedures that you apply?
Hugo Possamaï: There is also RAAL
68 Openairlines: Hugo, you’re applying which stands for Reduced
fuel-saving best practices on all your Acceleration Altitude. It takes place
flights. Could you give us some during the climb phase, just after
examples? take-off. Usually, we must reach
Hugo Possamaï: There are many 3000ft to accelerate in most airports
Providing hyperlocal weather data critical to making fuel-saving best practices that pilots due to noise policies. However, at
can apply depending on conditions. some airports, we can accelerate at
proactive decisions that reduce fuel consumption, Some of them I do daily. For example, 1500ft instead. The sooner we
prevent injury and damage, and improve EOTI, which stands for Engine out Taxi accelerate, the sooner we reach the
in. Its principle is to perform taxi with clean configuration, reducing drag and
operational efficiency. one engine shut down. We just need to improving fuel efficiency. It represents
respect a cooling time of three minutes another 20kg of fuel on each flight
to preserve engine life. It represents and there is still room for
savings from 4kg to 6kg of fuel on each improvement. Transavia manages to
Visit Tomorrow.io Today
flight. At Transavia, the application of save 360t/year through the RAAL
this best practice represents fuel application. They achieved these
savings of around 180t/year. remarkable results thanks to
Personalised
WEATHER SUPPORT
INCREASE SAFETY & fuel efficiency
AVOID COSTLY DIVERSIONS
There are many weather types to awareness and this leads to more
consider that will affect flights. To efficient monitoring and management
ensure safety, it important for pilots of Irregular Operations. Various forecast
and flight operations to have the latest model data can be consolidated along
weather information as thunderstorms, with various observation data into one
winds, fog, rain and snow can have a platform allowing for more
big impact. Most airlines try to fly in comprehensive analysis and better
almost all-weather conditions but decision making. To respond to this
sometimes delays and cancellations demand, Weathernews Inc. has
are implemented so that the number developed an API service in which
of delays can be minimized. different types of weather and business
As airlines emerge from the data can be delivered to an airline’s
Hourly forecast for Flight tracking pandemic, there is an increasing trend system.
destination airports w/ weather alerts to integrate more weather data, In particular, aeronautical
especially with existing flight operation meteorological information in
systems. Integration of weather data accordance with International Civil
into existing systems brings many Aviation Organization (ICAO) standards
benefits. For instance, better tracking of such as WAFS products and OPMET
advancing weather can be achieved data can be provided. In addition,
Learn more at with the latest weather updates Weathernews’ proprietary observation
weathernews.com supporting an alert facility. As a result, data from our proprietary infrastructure
operations teams have better situational network, proprietary forecast products
www.webmanuals.aero
INTUITIVE
IQSMS is a well-proven web-based software suite for
integrated and intuitive safety, quality and risk management
QUALITY & SAFETY based on and in compliance with ICAO, EASA, FAA, TC, and IOSA
requirements used by over 200 operators worldwide.
MANAGEMENT
Danish health drones are taking off: Towards faster and better treatment
On 30 May, Danish health drones flew for the partnership behind the health drones is ready to What are the health drones?
first time from Odense University Hospital demonstrate the first flights across the water. A The HealthDrone project will integrate drones into
(OUH) in Svendborg to the island of Ærø. The route of 50 kilometers, taking place at an altitude of the Danish healthcare system. Behind the project is
drones can carry blood and medicine, and the 80 meters. a partnership consisting of OUH, Falck, Holo, Unifly,
transport time of 40 minutes is much faster than The drone will fly from OUH Svendborg Hospital Scandinavian Avionics and SDU. HealthDrone is in
by car and ferry. It ensures proper treatment for to Ærø. The first version of the drone can bring the process of developing and testing drones for
the patients faster. blood samples from the small island community to transporting blood samples and medicine between
Today, if you live on one of Denmark’s smaller the laboratory. In the longer term, the plan is for Ærø, Svendborg and Odense.
islands and have a blood sample taken, the sample medicines and equipment to be transported “It is exceptional in a European context that we
must be transported by ferry and car for analysis at between hospitals, laboratories, medical centers, fly with the drones without shutting down the
the hospital’s laboratory. In future, the distance will nursing homes and home care. In line with the airspace. Together with Naviair, Unifly and the Danish
be shorter, because now the way has been paved for government’s new health care reform, the scheme Transport Authority, we at SDU have developed a
the blood sample to be sent by drone directly and can be extended to smaller islands or areas that are method for tracking helicopters and aircraft so that
immediately to the laboratory. far from a hospital, thus bringing the health service we can manoeuvre around them. The air traffic
This became reality on Monday 30 May, when out to the patient. control at Naviair can see on their screens when a
Danish Minister of Transport, Trine Bramsen, stood “There is no doubt that with the entry of health drone flight is in progress and will act if e.g., a rescue
by in Svendborg to send the first Danish health drones into the health care system, we are entering a helicopter needs the airspace. We have paved the
drone off via a radio connection. new era”, said project
ai164321168818_skedflex-flight-planning_ad-aircraftIT_01.26.22.pdf 1 manager
1/26/22 from
8:41the
AM University way for this to be possible”, said Kjeld Jensen.
After years of planning and testing, the of Southern Denmark (SDU), Kjeld Jensen. Read the full story on Aircraft IT Website
C
FLIGHT PLANNING Control. Flexibility. Scalability.
Now available - a new flight planning system that gives operators » CLOUD-BASED PLATFORM
M
Wizz Air signs up for Cargo Weight & Balance solution from Evionica
After Western Global Airlines, which selected Evionica as a global Weight &
Balance software partner in March 2021, it was announced at the end of May
2022 that Wizz Air has signed up a contract to implement Evionica’s solution for
cargo airlines. Following the successful introduction of the Passenger Weight &
Balance solution in 2020, Wizz Air is now expanding its partnership with Evionica
to support cargo operations. The solution — a fully scalable web-based application,
open for integrations with external data sources — will support Wizz Air with the
load control process of A330F, which is the first wide-body aircraft in its history.
“For Wizz Air, being European fastest-growing and greenest airline, the safe and
efficient load planning process that matches the fleet’s capacity is very important.
The Weight & Balance solution from Evionica is reliable and gives us the flexibility
to be run by either CLC or Loadmasters.” stated Balazs Acsai, Cargo Operations
Manager at Wizz Air Hungary.
Currently, more than 10.000 Wizz Air flights monthly are processed through
Evionica’s Weight & Balance solution.
“I am certain that Evionica Weight & Balance solution will strengthen the cargo quickly implemented on any infrastructure.” added Mateusz Godun, CEO, Evionica.
operations of Wizz Air worldwide. Being a dynamic partner for airlines we see The solution will be implemented by Wizz Air latest in Q3/2022 and Evionica
growing demand for cargo operations. With visual and interactive interface operating looks forward to extending its cooperation with cargo airlines, ensuring safe and
on any device, the load distribution is comfortable for load controllers and can be efficient flights over the network.
@ConduceGroup
Officially launched by Airbus last November at Dubai Airshow, Mission+, the first
Electronic Flight Assistant, has already been selected by eight operators,
NAVBLUE was pleased to announce iat the start of June 2022. The Mission+
community includes National Airlines, Air Transat, Peach Aviation, flyadeal, Jazeera
Airways, Cyprus Airways, Air Malta and Airbus Transport International (ATI).
Mission+ was created by NAVBLUE combining its Flight Operations expertise,
the technical experience of Airbus pilots and the feedback from airlines worldwide.
Gathering all the information pilots need in one single application on a globe-
[email protected]
centric display, Mission+ integrates mission management data and documentation,
CrossConsense.com cockpit check-list, navigation charts and airport maps, real time weather conditions,
aircraft performance data — usually only available to pilots via multiple sources.
A true Electronic Flight Assistant, Mission+ reduces pilot workload and
streamlines the flow of information between ground and onboard systems. The
pilot’s journey is optimized from preparation to closure of a flight. Mission+ also
increases efficiency by reducing manual entries and therefore risks of errors.
The solution ensures a flexible platform with optional modules that can be
customized to airline specific requirements. National Airlines, Air Transat, Peach
Aviation, flyadeal and Air Malta will use the mission management module
(electronic flight folder), while Jazeera Airways, Cyprus Airways, Airbus Transport
International (ATI) have selected Mission+ for both charting and mission
management modules.
“With NAVBLUE and Mission+, we aim to improve our airline’s operational
efficiency, with a new generation EFB integrating all the information our pilots
need, before, during and after flight, on an easily accessible and fully integrated
platform.” said Captain Ali Bourahla, Chief Pilot at Jazeera Airways.
“With over 30 years of experience in charting and paperless cockpit operations,
we offer the first Electronic Assistant that enhances the pilot’s journey experience
and the airline’s operational efficiency. We are proud to already count eight airlines
joining the Mission+ community”. added Fabrice Hamel, CEO of NAVBLUE including digital cockpit operations, Operations Control Centre (OCC) systems,
NAVBLUE: NAVBLUE is an Airbus Services company, wholly owned by Airbus, Flight Ops Engineering, Performance Based Navigation (PBN) and Air Traffic
and dedicated to Flight Operations & Air Traffic Management Solutions. NAVBLUE Management (ATM). NAVBLUE has offices in Canada, France, Sweden, Thailand, UK
provides products and services, and supports both civil and military environments, and US and representatives in several other countries across the globe.
on the ground and onboard any aircraft and offers expertise in a range of areas, Read the full story on Aircraft IT Website
At the start of June 2022, the Civil Aviation Authority of Nepal (CAAN)
published an Aeronautical Information Publication (AIP) amendment for the
entry into service of new RNP AR approaches and departures developed by
NAVBLUE for Tribhuvan International Airport (IATA: KTM, ICAO: VNKT), the
main airport serving Kathmandu, surrounded by mountains with a very
challenging operating environment.
Required Navigation Performance with Authorization Required (RNP AR), a
Performance Based Navigation (PBN) navigation specification, is the ideal solution
for this type of airport. RNP AR allows navigation accuracy down to 0.3NM and
below, and performing turns after the final approach point: trajectories can fit
better in the obstacle landscape, reducing minimas whilst maintaining safety.
NAVBLUE had already developed RNP AR procedures in 2012 for Runway 02 at
Kathmandu Airport, which includes Radius to Fix (RF) turns in the final segment to
BOOK A DEMO... allow a curved approach around the mountains, as opposed to the straight-in VOR
approach (VHF omnidirectional range) usually required to go over a mountain.
These RNP AR procedures allow a comfortable glide slope of 2.8 degree compared
to the VOR glide slope of 5.3 degree.
The new RNP AR APCH procedures designed by NAVBLUE in 2021 for Runway
+44 (0)1652 688 626 bytron.aero
20 at Kathmandu airport offer an IFR (Instrument Flight Rules) alternative to the
current VFR (Visual Flight Rules) / circling approaches. RNP AR departure
procedures for both runway ends have also been developed thanks to NAVBLUE’s
Request a demo
“
System Interface Device Center Controller
We feel very comfortable in the way we jointly shaped the implementation path to maximize
our re-utilization of installed systems, in combination with the new EFB function.”
Hilmar B. Baldursson, VP Flight Operation Icelandair
Aircraft IT: Your name, your job title and the name Aircraft IT: What is the guiding business principle achievement is earning the trust and partnership of
of the business? that drives Honeywell Forge? these customers, several of whom pre-date our
Boris Bliznakov: Boris Bliznakov, Senior Product BB: Honeywell Forge Flight Efficiency is part of a transition to Honeywell — and some of whom have
Manager for Honeywell Forge Flight Efficiency, part diverse collection of Honeywell Forge solutions that been with us since the beginning.
of the Honeywell Forge suite of enterprise serve verticals including airlines, industrial, warehouse,
performance management solutions. buildings and more. At its core, Honeywell Forge
solution is an enterprise performance management “Over 2,700 tails on average report
Aircraft IT: How did Honeywell Forge Flight system that reinvents the way industries measure,
Efficiency get started? analyze and run their complex operations. This means data daily to our system. Our
BB: Originally, Honeywell Forge Flight Efficiency was we provide software and services that allow customers greatest achievement is earning
created in 2009 as Aviaso’s fuel efficiency software. to future-proof their investments, make data-driven
Honeywell acquired Aviaso in 2015, merging decisions, and accelerate their digital transformation. the trust and partnership of these
Honeywell’s comprehensive service offerings and customers, several of whom
industry leadership with Aviaso’s domain expertise. Aircraft IT: What has Honeywell Forge Flight
Since then, the start-up point solution has grown Efficiency’s greatest business achievement been to pre-date our transition to
into a Flight Data Analytics platform, expanding date, and why? Honeywell — and some of whom
beyond the fuel efficiency use case to address BB: We are proud to be the flight efficiency and
cross-domain use cases like Sustainability, On-Time analytics software of record for more than 30 airlines have been with us since the
Performance, Flight Safety and Maintenance, and globally of all types and sizes. Over 2,700 tails on beginning.”
Operational Efficiency. average report data daily to our system. Our greatest
Aircraft IT: What have been your disappointments aircraft technology advancements as well as fleet
and what have you learned from them? renewal will be the long-term goals for the industry.
BB: It is always disappointing to see airlines leaving However, Flight Operations Efficiency based on
savings potential on the table due to lack of timely data-driven decisions is here right now and can
communication. For instance, when key stakeholders contribute significantly to CO2 reduction. Our
are not fully engaged in the Efficiency Improvement decade-plus experience optimizing flight planning
program, optimization opportunities can be missed and operations means airlines can maximize the
as a result. We have learned that we must keep efficiency potential of both their current and
providing the right communication tools to all future-state infrastructure as their fleet technology
E
very case study has a context: what preceded it, why the project was
necessary, how it was done, what benefits it has delivered and, most
importantly, the business to which it was applied. So, before we go any
further, let me share with you some information about Star Air. “…what better, we thought, than to invest in a state-of-
STAR AIR CARGO the-art Electronic Flight Bag system. Something that
Since its formation in 2000, Star Air Cargo, usually called Star Air and based in would not only benefit the business and the operation
Johannesburg, South Africa, has delivered world-class chartered airline services
to the aviation industry. We run freighter aircraft on night schedules for BidAir but would generate some useful feedback.”
Cargo, and we also have passenger aircraft used for ad hoc charter leasing in
South Africa and the region.
WHY STAR AIR NEEDED A NEW EFB SOLUTION
Star Air, like many other airlines and charter companies, is always finding new
ways to keep up with technology in the aviation industry and, in that context,
what better, we thought, than to invest in a state-of-the-art Electronic Flight Bag
system. Something that would not only benefit the business and the operation
but would generate some useful feedback. We were also concerned to limit costs
and paper is becoming a very old and costly method in today’s age. If we want
to be the best and compete with the best, we had to up our game with the next
generation technology. Keeping up with technology and running a high standard
EFB would give any airline/charter company the edge over competitors.
The business has grown to a fleet of six Boeing 737 classics, both freight and THE INTERNATIONAL FLIGHT SUPPORT (IFS)
passenger variants, and more than one hundred staff with decades of dedication to EFB SOLUTION
on-time and on-demand operations. This has allowed us to cement a trusted legacy IFS started in 2001 creating performance and Mass & Balance applications for
of safety, quality and reliability, whilst securing our relationships with valued clients. the Nokia Communicator phones. In 2004, the new generation of tablets meant
Led by Marcel Liebenberg and Peter Annear, Star Air is driven to maintain its that software requiring power could be put on a tablet and IFS developed their
competitive share of the aerospace market whilst providing attention to detail first Class 1 EFB solution. Not just some Apps, it was a platform covering all the
alongside best practice service delivery. processes from pre-flight and in-flight to post-flight (figure 1).
product based on feedback or requests, and continually releases new features and
improvements to all users.
EFBOne is also cross platform, meaning that it is the same code that runs on
both iOS and Windows devices, making it the obvious choice for airlines with mixed
device types while also offering significant efficiency gains for the development
team that maintains just one app instead of separate applications per platform.
Cutting the maintenance workload down to a fraction this way has enabled IFS to
heavily invest in new developments. One example is a new modern REST API that
now powers EFBOne, which allows any third party provider to conveniently
integrate with it, thus offering seamless data transfer from any system. Later this
year IFS will release a new export tool, allowing the EFB admins to set new data
flows fully on their own, thus optimizing the airline digital efficiency to the max,
without any extra development costs. IFS is not resting here, and is set on the
course to become the EFB of choice for any airline that believes in the power of
technology.
Star Air has been running EFBOne, the newest solution from IFS. This was
Figure 1 released to us earlier in 2022. The core calculations remained the same but the
A couple of years later IFS upgraded to a Class 2 EFB incorporating LAN cable solution received a major facelift which, in return, made the application easier to
connections to the door. IFS Class 2 solution involved the more complex modules use, look and feel better. IFS has met all of Star Air’s needs and is constantly
like Mass & Balance, Performance Integration and Document Library. improving the system/application. IFS provides toggle switches in their application
In 2011, IFS launched an iPad app — The Paperless Flight Bag, and from that which enable you to jump between company applications like Boeing OPT and
moment on developed and maintained the iPad and Windows solutions in parallel. Jeppesen FD Pro.
In 2020, after rapid growth, IFS had more contracts than it could service in due EFBOne integrates with about twenty different systems on the back-end IT side:
time, and it was clear that something had to change. It was impossible to scale and flight planning systems, scheduling and crew planning systems. The solution can
keep clients happy while using the old fashioned approach of building an individual also export data to maintenance systems plus there are integration options for
app per airline. That is when IFS appointed Alex Ribin, an experienced entrepreneur safety management systems. Customized integration has been traditional in the
and technologist as its CEO, to bring IFS back to its innovative roots. The direction market but, with EFBOne, IFS has standardized the way it imports and exports data
was set clear — to build the first cross platform SaaS EFB, now branded as EFBOne. to other systems, creating unique toggle switches in their applications that allow
SaaS stands for Software as a Service and it is the modern way of software users to quickly jump to a different app with a single touch.
delivery. The SaaS approach is to craft a flexible product that can be customized by
the users themselves, in this case by the EFB admin or the flight ops department, STAR AIR’S SELECTION AND IMPLEMENTATION OF EFBOne
without the need to create support requests, pay, wait etc. Just click and update. The process was made longer with the impact of Covid-19 (see below).
Furthermore, SaaS is typically hosted on the cloud, eliminating the need of At the time we started our EFB research, more than two years ago, Star Air
on-premise setup of any sort. Lastly, a true SaaS company constantly improves its decided that EFB would be the right solution. We started to research different
platforms and tools that would be used, put together an EFB team and then
implemented our first iPad for testing with the chief pilot to see whether or not we
liked the product and could use it. The decision to select International Flight
Support was not only on the clear merits of the solution but also due to them
already being an approved application with the local authorities in South Africa.
When we finally got the go-ahead from everyone, we sourced all the iPads we
needed and arranged crew training and familiarization with the device. We
arranged training into three sessions: first to get used to the iPad; second was with
IFS and all other company systems, using some simulated test flights; and third was
with the Boeing OPT (Onboard Performance Tool) training. We then implemented
the iPad into the flight deck system and, after lots of trial and error, we felt that we
were ready to implement the project and apply to our local authorities to go live,
starting with a demonstration in the Simulator. After our local authorities were
satisfied, they gave us approval to do live testing for six months, during which
period we had to submit post flight report and documents as evidence. After the
six months a live demonstration full flight was conducted routing Johannesburg —
Cape Town — Johannesburg (JNB-CPT-JNB) with the local authorities inspecting
the EFB process. Finally, the approval letter was issued and Star Air is now EFB
approved as an operator. company and it is also easing our way to an eco-friendly environment. Every time
Star Air also regularly sends a form to all those involved to ensure that they have that we implement a new system, we have to think of a strategy on how to train
the Apps they need and that they are all working from the same information and people, including whether it could be remotely or online, and to consider what will
solutions. be the impact on everyone in the business, on the operation and how we can
implement it in the best possible way.
IMPACT OF COVID-19 AND OTHER CHALLENGES
Star Air has been very fortunate, during the pandemic, to have enjoyed an increase ORGANIZING AND CARRYING OUT TRAINING
in flights and payload on our cargo aircraft, including transporting supplies of Star Air has a wonderful training section in their EFB Manual that takes a new
vaccinations. That said, we have had our fair share of difficulties in the COVID-19 user from start to finish. Our training consists of iPad familiarization training,
period with lockdowns and restrictions. Star Air had to adapt quickly to today’s Systems training and Performance training. Each training section gets done by
remote work and digital world, to successfully drive the EFB project over the finish the EFB Administrator and OPT Administrator. Each pilot will also write two
line. COVID-19 delayed our project by a few months due to the restrictions and exams, one after each training section, to test their knowledge of the EFB. The
lockdown we experienced. We can finally say, with a great smile, that our EFB has chief pilot will roster the new member for onboard training in the flight deck and
been approved by our local authority and with very high standards. a week of flight training to be conducted on live flights. The senior Captains will
As for other challenges, they include facing the unknown and getting familiar with also conduct training on new crew members.
a new system. Star Air started this project with a dedicated team. This was a massive
task as we had never previously undertaken an EFB project as a team or company.
Where to start? It’s a common question that we all ask when tasked with a big “Star Air has been very fortunate, during the pandemic,
project and that is exactly what we asked ourselves. A lot of research and training
made the road to EFB approval that much easier. We faced many obstacles as a to have enjoyed an increase in flights and payload on
team and company but overcame those obstacles with proper planning, research, our cargo aircraft, including transporting supplies of
testing and training.
Moving from a paper-based to a paperless system is a big change but I can say vaccinations.”
with confidence, a change that everyone could adapt to. We have grown as a
paper base system was due for an upgrade. Technology is the future and we at Star
Air now welcome it with open arms. Who does not want to work on an iPad/tablet
compared with a paper base system? This adventure and project opened our eyes
to new possibilities. Star Air can now keep up with the market and with demand.
We are happy to be approved and able to use the EFB platform to its full extent.
FUTURE PLANS
Star Air will work hand in hand with International Flight Support on new upgrades
and solutions for the EFBOne platform. Our next project will be to implement the
Boeing OPT Launcher function with the data import integration that IFS already
“The EFB Solution has, of course, opened new offers that will enable us to swiftly jump between EFBOne and Boeing OPT and
processes and procedures within the company but it automatically record performance data calculations for each flight. This project
will soon commence and take effect after mid-summer 2022. One of our new
has propelled us forward into a new era of Aviation.” projects that we have agreed on would be to make training available online for all
the EFB systems and procedures. Star Air believes in improvements, whether it is
in our staff, office environment or systems. We prompt a positive change and the
CHANGES MADE BY STAR AIR CARGO challenge of improving on all functions within the business. We will also start
We had to change the culture at Star Air to accommodate the new and internally to digitize as much of our own systems and procedures as possible. We
improved EFB solution and current trends as well as the technology at our would like to achieve an eco-friendly company in the near future. Star Air will
disposal. This included updating procedures and processes in our manual and always strive to improve and be the best at what we do.
daily use. This was because we are now doing things remotely and online with no
more need for paper or classrooms and no need to bring people in to a SHAINE LABUSCHANGE
particular location for training. Shaine is an experienced Flight Operations Officer with a demonstrated history of
Manuals have had to be updated and changed, but this was all for a better working in the airlines/aviation industry. He is skilled in Operations Management, Aviation
future with the EFB solution. The changes were completely positive and have Security, Aeronautics, Business Aviation, and Airport Management, and a strong
motivated us as a company to reach for new heights. The EFB Solution has, of operations professional with a Flight Operations Officer focus on Aviation from EFO
course, opened new processes and procedures within the company but it has College. Recently, Shaine has acquired skills as an IT Professional and EFB Technical
propelled us forward into a new era of Aviation. Star Air is now keeping up with the Manager.
trends. These changes are all extremely positive and should motivate any company
STAR AIR CARGO
to investigate this option or solution. It has completely changed Star Air and we are Established in 2000, Star Air Cargo is a South African registered company
now an even stronger competitor in the industry. that operates unscheduled passenger and cargo services from its hub at
Johannesburg Airport. It also offers wet, dry or damp leasing on short to
medium term leases to airlines in Africa as well as aircraft maintenance services. Star Air’s
fleet of six Boeing 737s are largely freighter variants fulfilling contracts with major freight
carriers. One passenger aircraft is available for leasing in local and regional markets.
Scott Gilmore is the Global VP and GM of Aviation at Tomorrow.io. With more than
40 years in the aviation industry, including 27 as a pilot, Scott drives all aspects of
Tomorrow.io’s aviation go-to-market offerings, including sales activity, revenue
management, and product roadmap. Backed by his industry knowledge, Scott has
demonstrated expertise in aligning processes, cultures, IT systems, and people.
Prior to Tomorrow.io, Scott served as the Senior Product Manager for Flight Deck
Solutions at The Weather Company/IBM and has also held various senior
leadership positions at IATA and Unisys. He holds a bachelor’s degree in aviation
technology from University of Alaska Anchorage.
Aircraft IT: Your name, your job title, and the name Aircraft IT: What is the guiding business principle and cutting-edge technology. This includes
of the business? that drives Tomorrow.io? proprietary global weather data, cutting-edge
Scott Gilmore: Scott Gilmore, GM of Aviation at SG: Tomorrow.io’s mission is to equip humanity with
Tomorrow.io. the weather intelligence needed to adapt and thrive
in an era of climate crisis. We help countries,
Aircraft IT: How did Tomorrow.io get started? businesses, and individuals better manage their
SG: Our founders spent more than ten years flying climate security challenges. “Tomorrow.io’s mission is to equip
helicopters and jets in the Israeli Air Force. They humanity with the weather
found their number one source of risk was Aircraft IT: What has Tomorrow.io’s greatest
unexpected weather and not knowing the business achievement been to date, and why? intelligence needed to adapt and
operational impact of weather forecasts in advance. SG: Since beginning the company six years ago, thrive in an era of climate crisis.”
With that, Tomorrow.io was started. we’ve already built the industry’s most innovative
“…customers using our proprietary forecast and weather data are able to better be proactive than reactive: using our
SaaS based platform aircraft operations can better plan for weather driven events.”
sensing and forecast models, and an innovative Aircraft IT: In a sentence, how would you drastically save fuel over long haul routes. Airlines
software platform and API that provides business summarise what Tomorrow.io does for aircraft will also be able to save millions of dollars from more
with predictive insights, not just weather data, so operations customers? accurate forecasts. This will greatly impact airlines’
that airlines can be proactive against weather impact SG: Tomorrow.io Aviation customers using our carbon emissions as well as reducing costs.
before it’s too late. proprietary forecast and weather data are able to
better be proactive than reactive: using our SaaS Aircraft IT: What do you want your customers to
Aircraft IT: What have been your disappointments based platform aircraft operations can better plan say about Tomorrow.io?
and what have you learned from them? for weather driven events. SG: We want them to say how Tomorrow.io helps
SG: With any start-up, we always look back at each them, and as our champion at JetBlue has said
quarter or year and think of what more we could Aircraft IT: What do you feel will be the next big “Tomorrow.io was designed with an understanding
have done. We’re moving fast and disrupting the thing in operations Aviation IT? of the decision-making pressure aviation leaders
aviation industry with our weather and climate SG: Weather impacts aviation in so many ways. With face every day.”
security platform, and we always wished we had Tomorrow.io global satellite coverage of radar with
done more. refresh rates never seen before, airlines can Aircraft IT: Scott Gilmore, thank you for your time.
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AIRCRAFT IT Operations • SUMMER 2022 • 49
WHITE PAPER: EFB ADMIN SERVICES
THE CHALLENGES FOR EFB TODAY Any EFB solutions management and security program will need to both enable
Many of the discussions about this subject today are around the integration of users and protect data (figure 2.1 and 2.2).
various functions within the EFB, collaboration between various departments
and the need to protect data — cybersecurity has become a very important part
of managing the EFB (figure 1). In this, both employees and the company will
EFB solutions management and security
Flexible Device Management & Connectivity
have specific goals and these goals will all need to be met if any cybersecurity
system is to avoid impeding work, and secure the safety of company data and
information. Enable Protect
your users your data
Challenges of modern EFB Solutions
How do you empower EFB users and airline staff
while protecting your most important assets? Device
management
Employee goals Company & IT goals
Collaborate Protect data Solutions & application Mobile connectivity
management management
Easy access Manage access
Figure 2.1
Work Stay
anywhere innovative
Microsoft Intune
Secure -
Figure 1 Complete -
Support for all Linked to information
kind of devices protection and identity
We’ve mentioned collaboration between different parts of the organization application and put in the aircraft registration or the route; it should all be done
(figure 3) with people nowadays talking about integrating Techlog and much else automatically and in as integrated a manner as possible.
besides. I’ve been working in the EFB sector for nearly fifteen years. Some of you might
remember the EFB at the bottom right of figure 4, the old NavAero C2 solution
Airline scenarios for EFB, collaboration & integration which was marketed as a portable solution but it did weigh quite a lot and was not
easy to replace on a turnaround.
Figure 3
The goal is to limit the number of applications, or integrate them with pre- Figure 4
populated data, rather than having to open seven different applications that During the past decade, the industry has evolved quite a lot; these days it will be
don’t even speak to each other. an iPad or a Windows tablet which can be replaced in less than a minute.
Today, it’s possible to do quite a lot more than just download the flight plan.
Within the flight plan there is practically all the information that is needed to CYBERSECURITY
pre-populate all the other applications that are being used whether that’s The EFB needs to be secured and that depends on the kind of data that is going
eTechLog, Charts App or others; there should not be a need to go into a separate on to the EFB. If QAR data is being downloaded then there should always be a
zero-trust approach to security with no pilot access to the data being captured.
There also needs to be end-to-end encryption, for the transfer and checksum to
ensure that there is no corruption of data, and, preferably, compression.
“Within the flight plan there is practically all the Nowadays, typically, the EFB will integrate with a cellular or Wi-Fi network
information that is needed to pre-populate all the other (needs to be secured by the airline). The risks are mostly in the EFB as a secured
unit and depending on whether you have an aircraft attached or pilot attached
applications that are being used whether that’s EFB; if the pilot takes the EFB with him when he leaves the aircraft, he also takes
eTechLog, Charts App or others; there’s really no need the data gathered on that EFB including all the documents and flight plans. It
could be sensitive information, so how do you ensure that those documents are
to go into a separate application…” kept secure and inaccessible to other parties? If there is a reporting system, the
pilot usually takes it back to the hotel where he’ll connect to the hotel’s Wi-Fi
We mentioned above, the integration and automation of some tasks and the use
“I recall one incident a couple of years ago, where a of the wireless QAR to transfer files. A lot of airlines don’t have that solution but
would probably like to have some kind of automation to make sure that files are
pilot figured out how to set up a wireless network being sent securely and safely without too many people being involved in those
through the EFB and to share that with the entire crew. processes (figure 5).
which the most insecure transmission possible without any kind of VPN or
similar, it is very easy for data to be stolen unless it has been secured.
The biggest cyber security threat, unfortunately, is from the pilots. Typically, a
pilot going from, say, Stockholm to Dubai will have five or six hours just cruising
when he will be fiddling with the EFB, playing around. I recall one incident a couple
Automate
•The EFB software connects automatically via a wireless connection to
of years ago, where a pilot figured out how to set up a wireless network through the aircrafts QAR System, downloads QAR data, then compress and
submit the data to the customers Flight Data Monitoring provider.
the EFB and to share that with the entire crew. What he didn’t consider was that he
had also created a Wi-Fi that all the passengers could see and which therefore
posed a big threat.
manual tasks •This enables substantial cost savings as no technicians are required to
go to the aircraft and manually download and submit the data.
Another integration that we mentioned was the electronic Tech Log (ETL). An airline’s view on EFB integration, Cpt. Johan Bergsee, Novair on the FDS iOS EFB
There are a lot of suppliers who require a separate device for the eTechLog but I
cannot see any reason for that. All vendors are able to produce CSV files, XML files
that can be integrated into an existing EFB, as is shown here in figure 6, where all
the items and the due dates, etc. can be listed.
eATL
concentration of the fluid, and we’ll get a result. In this example. But the point is that one application cannot between applications to save time. If a pilot can save
application, I can also set a timer that will warn me do it all in the best way for every company. There are four or five minutes from just going back and forth
when the hold-over time has expired, and the result a few big airlines that can influence the functionality between different programs and entering manual
from here, the two hours, shall be noted on the flight of the biggest software providers’ products, but there information, he can be ready to depart five minutes
plan; Which it is, at the tap of this button. are also thousands of smaller companies, just like earlier, if he’s lucky.
Another example is for Station Information. Having Novair, that look for exactly what we have shown
company specific information for a company’s here. Integration between smaller and specialized CONNECTIVITY
different destinations is the task of another App: applications. Therefore, we pledge to all software Obviously, something that’s very important is the
however, this application that manages my flight plan providers to allow data sharing in some way. For connectivity. Back in the early EFB days I remember
knows which airports I’ll be going to; so, I can select example, with public APIs and, what I mean by public that there was manual offload of the EFB with no
the airport for which I want more information, tap on APIs is, at least, a documented way, a free-of-charge connectivity at all; then came 3G, then 4G and now
it and it takes me to the other application that shows way to sharing data. there is a connected wireless Internet on board,
the information about this airport. If, for example, I there are connections through satellites and the
want to know which de-icing provider we have at that In that presentation, Johan touches on something importance of getting the latest data has become
airport, I can find that here; or the fuel provider, I can really important, the sharing of information. As he more and more urgent. So, if you are doing some
also find that here and, once again, upper left corner says, Boeing has APIs to push and pull information sort of flight optimization or fuel saving, maybe
to come back into the main interface. to and from other applications. Airbus has them so looking into tankering to save money, especially
There are more examples of what we can integrate do all the eTechLog providers, so it shouldn’t really nowadays with high fuel prices, you need accurate
here: Mass & Balance, Reports and TechLogs, for be that hard to get some kind of data sharing information when you land.
For connectivity, I regard GigSky (figure 7) as one of the best providers in my Enable productivity with artificial intelligence, align partnerships around a new
experience over several years. digital ecosystem and drive platform interoperability across the Cloud
continuum. Cloud has become key when it comes to EFB with all of the
necessary data now stored in the Cloud so, again, the need to secure that data is
GigSky Connectivity
really, really high.
• •Multi-IMSI SIMs
• •Multiple sponsor IMSI giving access to
NEXT STEPS IN EFB CO-OPERATION
widest selection of local networks around At EFB Admin Services, we work closely with Microsoft and other suppliers
the world
• •Provides maximum flexibility to fine
supplying a range of services such as the EFB administration role under
tune selection based on performance and
cost
ORO.GEN.205, or we’ll undertake special projects to look at the EFB operation,
• •Switching between sponsor IMSI for to help fine tune it, to program it to the user’s needs including help with
appropriate local network is completely
transparent to user
connectivity and the like.
• Available as eSIMs and as plastic SIMs Security is a main focus: a lot of new devices are in the pipeline, as you’ll know,
and it will probably be necessary to replace the EFB every three years now
Figure 7 because of a new model and/or a discontinued model. We aim to work closely
At Gatwick we saw a multitude of operators all fighting for your ‘connection’, but with partners to ensure a quality and tight integration. It’s really time that the big
at gates 1 to 10 we could only receive a couple of them. Gates 20-32 always vendors opened up, shared their APIs so we can create more seamless EFBs than
selected a good operator, so we needed to fine tune, with GigSky, how to only we had before.
allow the best operator for our operation at all gates, and that might not always Unfortunately, the perfect EFB does not exist so we need to take the best pieces
be the one with the strongest signal. Normal cellular behaviour is to connect to that are out there, put them together and integrate them as closely as possible.
the strongest signal, but we have seen many cases were the strongest signal had
to be blocked, in order to get better bandwidth from operator 2 or 3 in the list. KLAUS OLSEN
GigSky have proven to be brilliant when it comes to such fine tuning for many of Klaus has more than 15 years of EFB Administrator experience with Norwegian Air
the operators we support today. and now for a handful of airlines, including new start-up Flyr. He manages EFB
Admin Services Int. delivering EFB Admin services under the oro.gen.205, and
EMPOWERING THE AIRLINE AND TRAVEL REBOUND EFB support to airlines and suppliers world-wide. Klaus was IT operations
Talking about empowering the airline and travel rebound there are some things manager for Norwegian Financials Daily for two decades, and is a cyber security certified
on which we need to focus (figure 8). engineer. He is never afraid to look at, and implement, new technology if it seems
beneficial for more effective operations and a safer cockpit
Empowering Airline and Travel rebound
EFB ADMIN SERVICES
Enabling Align partnerships Drive platform EFB Admin Services Int. delivers EFB Administrator services, has decades
productivity with around a new digital interoperability across of experience in the airline industry, and has had the EFB Administrator role
artificial intelligence ecosystem the cloud continuum in multiple airlines, AOCs and models under both EASA and FAA
regulations. Highly experienced in both portable and installed EFB, EFB Admin Services
can arrange airport connectivity over Gatelink or airport Wi-Fi, private 5G nodes, etc. and
can assist with training EFB Manager/Administrator, and other Flight Operations staff.
AIRCRAFT IT AIRCRAFT IT
NEW TECHNOLOGY: AIR FRANCE WHITE PAPER: WEB MANUALS • ALTON AVIATION CONSULTANCY HOW TECHNOLOGIES WORK: STORKJET CASE STUDIES: SUNCLASS AIRLINES • JET AVIATION • TITAN AIRWAYS • VOLARIS
Operations
SEPTEMBER-OCTOBER 2021 • V10.4 Operations
WINTER 2021 • V10.5
Predictive analytics drive savings at Air France Sunclass gets a new Operations solution
Presenting pilots with the right information improves in-flight fuel and CO2 savings A new airline implements change during the pandemic
Why tail-specific Looking to a Paperless and A new EFB for Titan Airways Better fuel
performance? connected future securely mounted Jet Aviation TechLog updated planning at Volaris
AI and flight data deliver a Driving passenger comfort and Paperless documentation and Managing the change from The benefits of a new ELB Less fuel and CO2,
model specific to each aircraft better retail sales in flights putting it where the pilot can see it paper to electronic for a specialist carrier and greater efficiency
NEWS • VENDOR FLIGHT LOGS: STORKJET • SAFETY LINE • EVOKE SYSTEMS • BYTRON • SOLUTIONS IN PRACTICE: PIVOT NEWS • VENDOR FLIGHT LOGS: OPENAIRLINES • NAVBLUE • EVIONICA
AIRCRAFT IT
Operations
AIRCRAFT IT Operations: VENDOR FLIGHT LOG
Aircraft IT: Your name, your job title, and the name — recommending the safest and most economical clients and to make sure we reinvest what we receive
of the business? route — were provided to vessels. In terms of our to create more innovative and value creation
Steven Llaguno: My name is Steven Llaguno. I aviation weather services, we started providing solutions for them in the future.
currently have the responsibilities of Service Value support to the industry in 1985.
Creation Section Leader in the Aviation Weather Aircraft IT: What has Weathernews Inc. greatest
Department at Weathernews Inc. I also take care of Aircraft IT: What is the guiding business principle business achievement been to date, and why?
Service Account Management in Southeast Asia and that drives Weathernews Inc.? SL: In the aviation industry, weather can affect any
Europe. SL: We actually have several principles. I believe two phase of flight. I think it has been a great
principles which would be of interest to readers achievement to grow our business by creating
Aircraft IT: How did Weathernews Inc. get started? would be the importance of sharing interests with various services and support along with various
SL: Weathernews Inc. actually has its roots in the our clients and creating new innovative content with airlines that can minimize the impact of weather and
1970s in marine weather, in which routing services them; also, to always show appreciation to our ensure safety during all phases of flights. This could
not have been achieved without support from
various airlines we have collaborated with.
“Visits to airlines provide us with an opportunity to understand and confirm Aircraft IT: What have been your disappointments
and what have you learned from them?
the latest needs in detail, receive feedback on ongoing developments and SL: We were disappointed that we were not able to
current services…” visit airlines during the pandemic.
Visits to airlines provide us with an opportunity to
understand and confirm the latest needs in detail, Aircraft IT: In a sentence, how would you Aircraft IT: What do you want your customers to
receive feedback on ongoing developments and summarize what Weathernews Inc. does for aircraft say about Weathernews Inc.?
current services, plus understand the operational flow operations customers? SL: We are happy when customers are actively using
or systems on which we contribute our services so SL: We spend time understanding and confirming our solutions and providing periodic feedback to
that we can further customize support under the clients’ requirements so that we can provide help us improve our services. It is always a pleasure
‘Management by Exception’ principle. We were able to innovative weather solutions that ensure safety, and to hear that customers are recommending our
cope with the travel restrictions by holding more contribute to efficiency and cost savings for an services to other airlines.
video conference meetings. Luckily, travel restrictions airline. It would be difficult to over-state the value of
are starting to relax this year. knowing this information. Aircraft IT: Steven, thank you for your time.
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AIRCRAFT IT Operations • SUMMER 2022 • 59
AIRCRAFT IT Operations: THE WORLD ACCORDING TO IT & ME!
I
think it was at the virtual Zoom Developer alphabet are factors that impact our lives now. me that as a society we are expected to touch fewer
Conference in the Spring of 2020 that I first heard However, coming nearer to home, there have been things that others have handled. Does this mean the
the term ‘new normal’. It’s a useful but annoying some other less subtle new normals that I’ve noticed ultimate death of the shared desktop and a further
term to summarize all of the rituals of home in recent months that have radically changed the drive to rid the aircraft of the final few pieces of
working, mask-wearing, sanitized groceries, and elbow nature of my work in Flight Operations technology. paper we have left? I’m seeing evidence of crew
bumps, into one handy catch-all phrase. It was a term check-in procedures being modernized and personal
bandied around so much at tech conferences to define DO MORE WITH LESS issue mobile devices being distributed to more crew.
product strategy that a few of my colleagues and I Perhaps the most heard challenge from customers The first wave of paperless innovation was the
reverted to a drinking game every time ‘new normal’ and contacts is that people are expected to do more introduction of the first EFBs; the second wave
was mentioned. with less. What does that mean for an industry that accompanied the introduction of the iPad. Along
blah blah blah... working from home… blah blah was fairly lean in the first place? with the requirement to do more with less, the third
blah… chat-ops… blah blah blah…. new normal… At the time of writing, commercial passenger and wave that is now upon us seems to be driven by the
‘DRINK!’ I remember getting quite drunk at a virtual employee numbers were still several percentage removal of items that multiple people must touch.
Slack conference. points below pre-pandemic figures (according to the Fax machines, printers, and desktops have been
As 2020 rolled into 2021 and 2022 new concepts Bureau of Transport statistics). Add the Great cluttering crew rooms and harbouring germs for
entered the new normal. Vaccination status, hybrid Resignation to the mix and we’re seeing fewer decades. Has the pandemic finally seen them all
working, and lesser-known letters of the Greek experienced staff in the workplace. Airlines are turning consigned to the dumpster? Let’s hope so.
to more automation, more mobility, and more digital
transformation to squeeze the last drop of
productivity out of a smaller headcount. I’m seeing an
acceleration of the shift to the cloud, and an overhaul
“Airlines are turning to more of long-established legacy procedures. Airlines are
automation, more mobility, and more reluctant to host or build their own software “The first wave of paperless
allowing them to focus on their core business.
more digital transformation to innovation was the introduction of
squeeze the last drop of PAPERLESS 3.0 the first EFBs; the second wave
I voted recently. The most notable change was how
productivity out of a smaller you filled in your ballot paper. Instead of a pencil accompanied the introduction of
headcount.” tethered to the polling booth, I was given a single- the iPad .”
use pencil by the clerk. This was additional proof to
Aircraft IT: Your name, your job title, and the name Aircraft IT: What is the guiding business principle Aircraft IT: What have been your disappointments
of the business? that drives Yonder? and what have you learned from them?
Christoph Mächler: Christoph Mächler, Co-Founder & CM: We take pride in being a solution provider, as CM: Luckily, we haven’t had memorable
CPO of Yonder opposed to just being a software provider. We disappointments so far. Worth mentioning is, that
actively support our customers in their digital some of our customers requested a big-bang
Aircraft IT: How did Yonder get started? transformation journey and even convert their legacy transition from their legacy solution(s) to Yonder.
CM: All of Yonder’s co-founders have a solid aviation documentation into truly digital content. We do so in Considering all of the dependencies involved when
background, ranging from a former EFB Admin to a transparent manner and without applying any dealing with an airline’s documentation, we certainly
the Head of an Airport Authority. I myself have spent hidden costs whatsoever. face extraordinary challenges whenever this scenario
most of my life as an A330/340 pilot while also applies. Challenges that involve many workarounds
being responsible for developing an airline’s in-house Aircraft IT: What has Yonder’s greatest business and call for an extraordinary team effort altogether
documentation system and maintaining several achievement been to date, and why? indeed. But, as previously mentioned, we are a
successive versions of that solution as a product CM: Creating a differential importer for OEM solution provider that will always go the extra mile
owner in the past. Since all of us were facing similar documentation. That’s a big deal because it breaks for our customers. On another note, occasionally we
issues in working with digital documentation in our the separation between manual editors and subject get asked, ‘Why can’t we just use SharePoint and
respective functions at the time, we decided to matter experts. However, creating the differential upload PDFs?’ Hearing that after several interactions
come up with Yonder — a solution dedicated to xml importer was quite a challenge; especially for during the sales process makes me doubt whether
simplifying digital documentation altogether, for manuals originating from some OEMs, due to the people truly understand what digitization of
both editors and end-users. inconsistent quality of the raw data we receive. documentation is all about.
“From creating and publishing content, all the way to revising it based on an end-user’s role and mission, Yonder
stands for smart documents and allows our airline customers to deliver reliable, role-based information to their
frontline employees at all times.”
Aircraft IT: In a sentence, how would you Aircraft IT: What do you feel will be the next big third party systems to further enhance Yonder Mind’s
summarize what Yonder does for aircraft thing in operations Aviation IT? capabilities to the end user’s benefit. One system we
operations customers? CM: In operational systems, we observe a transition to interface with successfully is IQSMS — most of our
CM: We provide end-to-end digitization of all cloud-based solutions. We fully back this trend and airline customers in fact use this integration.
documentation processes, both via web client and are convinced that this shift will transform aviation IT
the offline app that is available for tablets and in the foreseeable future. Moreover, there are still too Aircraft IT: What do you want your customers to
smartphones. From creating and publishing content, many legacy IT systems around that neither say about Yonder
all the way to revising it based on an end-user’s role communicate nor properly integrate with each other. CM: That Yonder is a fair, reliable partner that fully
and mission, Yonder stands for smart documents For cost efficiency’s sake, this has to stop. Meanwhile, supports them in taking the leap to truly digital
and allows our airline customers to deliver reliable, large integrated software suites claiming to do it all documentation management.
role-based information to their frontline employees won’t solve this issue. For that reason, we are
at all times. following an open-interface strategy that allows for Aircraft IT: Christoph, thank you for your time.
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AIRCRAFT IT Operations • SUMMER 2022 • 63
HOW TECHNOLOGY WORKS: LOGIPAD FROM DEXTRADATA
L
ogipad’s first EFB project started in 2002 with a German airline and, since
then, there have been many changes and developments Responding to
feedback from users and in a continual process of development and
improvement, the solution has been extended in incremental steps. At
DextraData, we will always strive to ensure that the solution is at the top of its
class and reflects the latest processes and technology. Looking to this latest
technology upgrade, there were several drivers behind the decisions to further
develop Logipad.
The first was in order to incorporate the latest technologies into Logipad because,
as readers will know, technologies change and advance frequently, especially in IT.
For example, one of the latest developments has been two-factor authentication
(2FA), a security process. So, to have the latest security measures available and also
from a development perspective, everything has been put inside ‘containers’ in order
to be able to deploy new developments very easily and very fast.
In addition, our architecture will automatically scale up a user’s cluster as soon
as they need it and scale it back down to save them money when they don’t. In the
upcoming digital era, applications will be the daily business. Speed and innovation
are creating winners and losers especially in the aviation industry. The advantage of
containers, and why we’re moving in this direction, is that they dramatically speed
up development and deployment.
Furthermore, in the latest version of Logipad, we have ensured the ability to
scale the software has been incorporated from the outset. If more resources are Figure 1: Home View with News Ticker
needed, it’s very easy to grow the solution to match the need. Finally, we have While technology is at the heart of Logipad, the development focus is always
created a new and modern visual design (figure 1) and feel for the application itself, from the users’ point of view. In order to ensure that is the case, is it important
and for the administrative interface. for DextraData to understand the customer’s business and their requirements:
we don’t just sell the solution.
The Logipad name will stay the same but there is a re-branding to accompany
the changes. Logipad has been serving airlines for twenty years and does so many
“…our architecture will automatically scale up a user’s things as well as supporting pilots in flying the aircraft. But the solution always had
cluster as soon as they need it and scale it back down the goal of optimizing processes. And this need also exists in other sectors, such as
logistics. We want to help there, too.
to save them money when they don’t. In the upcoming Every aspect of the business needs process optimization and Logipad will be
digital era, applications will be the daily business. offering capabilities to serve those other areas as well. This is why the logo has
been updated to something more modern to reflect that the solution can do a lot
Speed and innovation are creating winners and losers more besides optimizing the pilot’s day. The converging triangles in the new logo
especially in the aviation industry. The advantage of symbolize the streamlining of processes and the merging of different information.
These are the main reasons why it was decided to undertake the re-branding.
containers, and why we’re moving in this direction, is
that they dramatically speed up development and CHANGES MADE
It will be a new version of Logipad which looks a bit different and includes lots of
deployment.” new features to use within the solution. Indeed, we have been able to greatly
expand Logipad.
For example, the eFormGenerator: creating eForms now works via drag and
drop. It also now supports signatures, adding pictures with the camera or saved
graphics. In addition, it is now possible to pre-fill data fields. Forms can be created
without programming knowledge and used immediately in Logipad.
Optimize processes
inside and outside your cockpit
with Logipad EFB & EFF
▸ process optimization through digitalization
▸ flexible and adaptable to your needs
▸ high usability tailored for pilots
▸ seamless integration into your IT infrastructure
▸ efficient & reliable information management
▸ latest security standards through 2FA
for Windows and for iOS, and that entails having to maintain two different
platforms. With this latest development, we will be using the latest frameworks
and technologies that enable there to be just one code for Windows application,
for iOS application and for Android application: one code for three different
platforms.
That is the main development because different companies have different
servers and infrastructure environments. So now, on the server side, it doesn’t
matter whether the customer is using Windows, Unix, Linux or whatever, because
Logipad is wholly platform independent. On the DextraData side, this enables
developers and programmers to focus even more on the qualitative and capability
issues that customers appreciate rather than having to spend time thinking about
making any development compatible with different platforms.
TRAINING
With this development, Logipad has endeavored to stay with the old processes
and user interfaces. There will be an update if customers do a migration but
training specifically for the new application will not be necessary. Equally, there
will be no need for customers using the latest version of Logipad to get any
further clearances from regulators: from an end user point of view, nothing will
change. It will even be possible to use the old interface or the old application
from a user’s side while also using Logipad’s new services. From an end user
point of view, there will be a smooth migration with nothing changing. Then, at a
later point, they can use the latest version of the application in parallel.
As has already been mentioned, Logipad will now be able to support different
platforms. Airlines often have to make a decision as to what kind of hardware they
should use, iPad or Android or Surface. In the past, a big consideration has been the
platform used by their solution provider but now they can decide independently of
any need to take that into account. When Logipad, is their chosen solution vendor;
they don’t need to worry about what kind of platform Logipad supports and that
will make a significant difference for customers.
When pilots first open the new version of Logipad, they will notice four things.
First, they will notice that the 2nd generation has a cleaner look and feel and
second, this look and feel continues across all platforms: iOs, Windows and
Android. Thirdly, the Logipad client now supports single sign on and 2FA. The
fourth thing is the Auto Sync functionality. Figure 4: Example eForms FlightLog (Day Mode)
We are aware that good and meaningful dashboards are becoming increasingly
important. Therefore, we want to expand existing reports and dashboards. In
addition, we want to make an internal chart function available to all users.
DIRK LEESE
Dirk has enjoyed a successful career since starting as a business consultant with
NetManage GmbH in 1997 and then T&A Systeme in 2002, leading to DextraData
from 2017. In 2021, he was appointed Manager Process Automation Practice, in
which capacity he is responsible for the development of Logipad, DextraData’s
EFB solution. As well as projects and process consulting and analysis in the aviation
business since 2002, Dirk has worked on Identity Management, infrastructure and
migration projects in IT project management.
LOGIPAD BY DEXTRADATA
Since 2002, Logipad has been providing airlines with a trusted Electronic
Flight Bag (EFB) solution. Logipad makes flight management simple, fast
and smart for pilots, crew and ground staff. Due to a Single Sync transaction process and
modules like Document Management, eForms and eBriefing / EFF, Logipad reduces
Figure 5: Documents List View (Night Mode) paperwork. DextraData’s portfolio includes: Business Consulting, Cloud & Managed
We would also like to mention the partnership with Axion Ivy — this will have an Services, IT Service & Enterprise Management, Next Generation Infrastructure, Modern
even greater impact on workflow engine integration in the future. Work / Software Infrastructure and Program & Project Management.
The thing that summarizes the approach in this latest development of Logipad is
the term ‘Appreciate your time’. Do you think that you can save time in the same
INTERACTIVE GIVE US YOUR OPINION
way that you can save money? We think that, no, you can’t save time the way you
CLICK HERE TO POST YOUR COMMENT
save money but you can make better use of the time that is available to you. That’s
important and is Logipad’s vision for digitalization. INTERACTIVE SUBSCRIBE HERE
CLICK HERE TO READ ALL FUTURE EDITIONS
Aircraft IT: Your name, your job title, and the name confidently say that we are a serious player in the to work on reliable data, so we provide the best data
of the business? aviation industry. quality to ensure access to reliable information and
Renata Niedziela: Renata Niedziela, CEO and results. Our customers get a report outlining the top
Co-Founder at StorkJet Aircraft IT: What is the attraction of aircraft-related areas with the highest saving potential. They receive
software? from us specific information on what and how much
Aircraft IT: How did StorkJet get started? RN: That we are here for a reason and to make a real they can save. Thanks to that they do not waste time
RN: StorkJet was originally a university project. In impact. With fuel efficiency solutions, we help on actions that do not bring results.
2014, we started transforming it into a real business. airlines to save money and at the same protect the
Back then, we did not even imagine that the environment, which is a unique combination. In 2021 Aircraft IT: What has been StorkJet’s greatest
company would evolve at such a pace. In 2021 alone, our customers saved 23.6 million dollars and technical achievement to date, and why?
our team increased by over 70%. We have also reduced emissions into the atmosphere by 106 RN: I would say that what makes us unique is that we
received four EU Research Grants, which helped us thousand tons of CO2. To absorb this amount of CO2 utilize tail-specific performance models based on
to develop the most precise performance models on in a year, 17 million trees would be needed. Artificial Intelligence for each fuel initiative that can
the market. Recently, we have been selected as one be implemented by the airline. We have separate
of the top four companies out of almost 600 Aircraft IT: What is the guiding business principle models for flight planning, APU, a whole flight profile
participating in the competition for mobility that drives StorkJet? optimization including climb, cruise, and descent, and
organized by the European Commission. Now, with RN: The fact that we focus on real savings created by also for all the initiatives that can be implemented
more and more airlines joining as customers, I can science. We understand how important it is for airlines during arrival and departure. There are 44 initiatives in
Operations
Software
Directory
ACFT PERFO Air Support A/S Automated Systems In
Key ‘at-a-glance’ information from Aircraft Performance (ASAP)
the world’s leading Operations W: www.acftperfo.com W: www.ppsflightplanning.com W: www.asapinc.net
software providers. T: +32 476 76 76 08 W: flightwatch.ppsflightplanning.com T: +1 724-742-4777
E: [email protected] T: +45 7533 8889 E: [email protected]
IT is a powerful force but, to leverage
Location: Waterloo, Belgium E: [email protected] Location: Pittsburgh, Pennsylvania, United States
its greatest value, it must be harnessed of America
Location: Billund, Denmark
and directed. It must also be able to
handle huge and growing data streams KEY BUSINESS/SOFTWARE AREAS NAME OF PRODUCT MARKETED NAME OF PRODUCT MARKETED
that record every aspect in the ways • WORLD AIRPORT DATABASE • PPS Flight Planning, CrewBriefing • ASAP STAR System
Compatible for ALL TO Performance • Ops Control | Flight Watch
that aircraft fly, how they are readied
soft
and the conditions they will meet. This • All A/C Types TO. & LAND. KEY BUSINESS/SOFTWARE AREAS KEY BUSINESS/SOFTWARE AREAS
challenge has attracted the best brains • Performance soft • Flight Planning • Runway Analysis
• EFB SOFTWARE SUITE • Flight tracking • Weight and Balance
and most innovative enterprises to
• Operational support in Performance and • Crew briefing facilities • OEI Turn Procedures
create IT solutions for one of the most • Drift Down
Operations AIR SUPPORT specializes in the provision of the desktop
demanding working environments, • EFLS Electronic loading system ground and cloud-based flight planning software PPS Flight • Flt Planning/Sched/Res Integration
Aircraft Operations. Inevitably, there are operations Planning System (PPS) and the integrated CrewBriefing Automated Systems in Aircraft Performance, Inc. has been
web application and flight tracking. The PPS Flight Planning supplying runway analysis since 1995.
many such developers and vendors ACFTPERFO has acquired a solid experience in the System (PPS) is one of the leading flight planning systems in
development of electronic flight bags tools and related
offering solutions ranging from single support since start up in 1999. Our products are in
the world due to the optimization of operating costs along The STAR EFB and Flight Operations software would be a
with its incredible and flexible usability. PPS generates a great asset by not only improving safety but also saving
function ‘Specialist Point Solutions’ to continuous evolution in order to adapt to new regulations complete briefing package available directly on CrewBriefing money through fuel planning and reduced wear on engines
complete ‘End-to-End’ solutions or practices in this rapidly changing business. We use our or its accompanying app, providing the crew with online through the use of reduced power takeoffs.
expertise to help customers and our commitment is to find access to company messages, flight log, trip-tailored surface
covering the whole process. the best solution for any challenge an airline could face. weather data, NOTAMs, wind- and significant weather charts The STAR product integrates runway analysis, weight &
Only readers will know the specific Safety is a major concern of our ACFTPERFO team and and the high-quality vertical cross-sectional chart. balance, drift down, flight planning, scheduling, reservations
our airport database has been developed to be the best into one easy to use application. Along with these features
requirements of their businesses but we on the market. It is maintained up to date using extremely The combined synergy of PPS will ensure that your airline the product also displays Weather, NOTAMs, and One Engine
have assembled a directory of the best efficient tools which guarantee the highest level of accuracy will have the most modern and powerful flight planning Inoperative escape routes.
and follow up. system available.
Operations software providers and listed
To help manage users, devices, and system updates,
PPS offers:
them alphabetically to make it easier for the Mission Control Module eases the burden for the IT
• World’s most flexible airline flight planning system
you to undertake a brief-ish (there are 44 • Automated filing, calculation and dispatch of all selected
department. You may distribute the application through the
Apple Business Manager for more control over software
providers and the number continues to flights
implementation and updates.
• Automated data import from scheduling/crew/maintenance
grow) survey of the market, preliminary systems Additionally, the application has the ability to run with
to starting on any specification and • Automated data export to EFB solutions and without an internet connection, allowing pilots
• Automated consideration of company policies and dispatch
selection process. Or you might simply parameters
and dispatchers to always have the ability to calculate
performance data. ASAP provides services for all aircraft
read it to keep up to date with what is • Automated high quality flight briefing packages variations, configurations, and engine types. All in one
• Low acquisition and running costs offering highest cost-
available today. application.
benefit ratio in the market
• Premium flight tracking via OpsControl
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NAME OF PRODUCT MARKETED NAME OF PRODUCT MARKETED NAME OF PRODUCT MARKETED NAME OF PRODUCT MARKETED
• Cockpit EFB Mounts, EFB Power • IQSMS (Integrated Quality and Safety • AvioBook, AvioBook Connect, AvioBook • Aventus NowCastTM - The FMS
Supplies. Management System) Cabin, AvioBook Tech, AvioBook Base, Optimization
• Flight Data Monitoring (FDM) Service AvioBook Systems, AvioBook Data, • Aventus SIGMA - Severe Weather
KEY BUSINESS/SOFTWARE AREAS • The IQSMS Suite consists of a total AvioBook Integrations, AvioBook SaaS service
• STC Certification of 10 modules, varying according to • Aventus AIR — Weather Uplink
• EFB Mounts the operator. (Airlines, Business Jets, • Consulting Service — ACARS and
KEY BUSINESS/SOFTWARE AREAS
• EFB Power Supplies Helicopter, Airports, MROs...) connection
• EFB software solutions
• Avionic Products
• EFB hardware solutions
• Avionics Engineerings KEY BUSINESS SOFTWARE AREAS KEY BUSINESS/SOFTWARE AREAS
• Suite of ground & flight application
Avionics Support Group, Inc. (ASG) is a premier Avionics • Quality Management Module • Wind Uplink FMS Optimization
• Navigation DataBase, weather data,
Systems Integration & FAA-PMA approved Aerospace • Reporting Module • Reduce Fuel burn and CO2 footprint
ADS-B
Manufacturing and Avionics Engineering company. ASG’s • Risk Management Module • Severe Weather application
competitive advantage can provide your company • Document Distribution Module AvioBook, a Thales Group company, supports airlines
AVTECH, specializing in tailored information to the cockpit,
with a Single Source Solution for avionics engineering, as a partner in their digital strategy. AvioBook offers a
• Emergency Response Planning Module offers easy, automated and inexpensive improvements in FMS
manufacturing, aircraft installation technical support, comprehensive and highly integrated suite of ground and
ASQS (Advanced Safety and Quality Solutions) is a global optimization.
Supplemental Type Certificate (STC’s), video surveillance, flight applications, systems and solutions that connect all
SATCOM, and much more. We lead the aerospace industry supplier of highly innovative QMS and SMS software for stakeholders and key assets in a safe and secure manner.
The Aventus NowCast™ weather service give pilots access to
with our US patented Constant Friction Mount (cfMount™), the aviation industry, supporting more than 200 large and This, combined with expertise in data and cyber security,
weather data of the highest available quality, and when the
EFB Integrated Power Supplies, and EFB Cradles. Contact small operators, including airlines, business jet and helicopter gives airlines an edge through greater efficiency and
data is fed into the aircraft Flight Management Computer, the
ASG today to learn how ASG’s Single Source Solution can operators, groundhandling agents/FBOs, airports and ultimately sustainable, profitable growth.
actual aircraft trajectory can be optimized, reduce the fuel
work for your company! maintenance organizations, in creating a safe and productive
burn and CO2 footprint.
work environment. Proven solutions from AvioBook make communication
between the cockpit, cabin and back office faster and more
Working directly with Met Office (UK), the Aventus SIGMA
The company specializes in intuitive, integrated, web-based efficient than even before.
service supply the cockpit crew with severe weather
solutions with exceptional customer support. ASQS’s core
information, based on Actual route and time in the FMS. The
product IQSMS allows clients to manage operational data With the integrated and secure AvioBook application suite,
service brings adequate, timely and correct information on
24/7 online and offline with a single integrated tool which pilots, cabin crew, dispatchers and ground staff can be
turbulence, icing and other weather phenomena that affect
significantly simplifies daily tasks. The easy handling of securely connected to each other, making communication
safety and comfort. The SIGMA service sets a new standard
the software creates a positive reporting culture, enables more efficient and driving value throughout the operation.
on how, when and where your crew gets their information.
comprehensive quality management and proactive risk
management to maximize productivity, reduce operating
costs, and optimize internal and external working procedures.
IQSMS automates laborious processes like the submission of
ECCAIRS or IDX compliant incident reports which, combined
with a consolidated, up-to-date regulations database, ensures
legal compliance with national and international requirements
and standards.
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NAME OF PRODUCT MARKETED NAME OF PRODUCT MARKETED NAME OF PRODUCT MARKETED NAME OF PRODUCT MARKETED
• CORENA Suite • FLIGHTKEYS 5D • eJourneyLog • Guru2 w &w/o Mass & Balance,
• SPACEKEYS - RAIM PRO • Electronic Flight Folder • Airport Analysis, Drift Down,
KEY BUSINESS/SOFTWARE AREAS
• Cabin Manager • Load & Trim, AHM560
• Content Management System (CMS) KEY BUSINESS/SOFTWARE AREAS • eTechLog
• Interactive Electronic Technical Publisher • Flight Planning • Cabin Defect Log KEY BUSINESS/SOFTWARE AREAS
(IETP) • 5D Cost Optimization • Aircraft Performance Services
• Maintenance & Engineering • Data Services (Nav, Weather) • Performance Engineering
• Flight Operations • Smart NOTAM Services KEY BUSINESS/SOFTWARE AREAS
• Special Performance Calculations
• Tablet Solutions & Mobility • Delivery, Integration, 24/7 Support • Connected EFB Applications
• Engine Failure Procedures
Flatirons provides consulting, technology, and outsourcing • Streamlining Flight Ops processes
This Vienna service company was founded in April 2015 Flygprestanda AB, a pioneer in aircraft performance
for content lifecycle management (CLM). For more than by a team of high profile aviation experts with very specific
• Full Electronic Techlog
calculations, was founded 1969. For nearly 50 years
20 years, we have served global Fortune 1000 customers knowledge and long-term experience in the field of flight • Cabin Defect Management
Flygprestanda has been in the forefront of providing aircraft
in aerospace, automotive, electronics, financial services, planning and optimization: Their mission is to completely • Enhanced Passenger Experience operators of all kinds with high quality services. Today
government, healthcare, and publishing. Our customer re-write the science of flight management for the 21st The Flightman solution suite enables airlines to streamline Flygprestanda is serving around 200 customers worldwide
engagements help organizations efficiently deliver the century by precisely meeting the emerging requirements of their operational processes across Flight Operations, from the head office in Malmö, Sweden and continues to
right information, at the right time, to the right people by cost-optimized airline operations, trajectory-based operations Maintenance and Inflight Services. Transforming data into lead innovation in this part of the aviation industry with its
leveraging structured content and digital media — Turning and the reduction of emissions. Flightkeys’ research takes meaningful insights. well known Airport Analyses and Guru2 application.
Content into Knowledge®. place in a corporate climate that promotes innovation and a
continuous search for excellence. The focus is on user-friendly
The CORENA Suite by Flatirons is the leading content
systems that provide the ultimate level of cost optimization
lifecycle management (CLM) solution developed specifically
and integrate seamlessly into future airline operations and
for organizations that rely on mission-critical data to
ATM systems. FLIGHTKEYS 5D - as the only 21st century
design, manufacture, operate, or maintain complex assets
flight management system - will balance airline network
over their product and service lifecycles as well as across
throughput, greenhouse gas emissions and safety in the
multi-echelon business networks. For more than 25 years,
most cost-efficient way and covers a scope far beyond any
the world’s leading airlines, aerospace manufacturers, OEMs,
solution currently available on the market. By improving
and defense organizations have relied on the CORENA
communication and collaboration amongst stakeholders
product suite to create, manage, and deliver large volumes of
in the aviation industry it will lead to a smarter and more
technical information throughout its lifecycle. Today, CORENA
productive use of aircraft and airspace. So watch Flightkeys
customers rely on the CORENA suite to modernize their IT
closely, or feel free to invite them to present their new 5D
infrastructures, improve customer satisfaction, and maintain
solution.”
their competitive advantage.
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NAME OF PRODUCT MARKETED NAME OF PRODUCT MARKETED NAME OF PRODUCT MARKETED NAME OF PRODUCT MARKETED
• ConNVerge for Aviation • SkyBreathe Fuel Efficiency • Pacelab Flight Profile Optimizer • PIVOT mounting solutions
• Crew Intelligence • Pacelab CI OPS
KEY BUSINESS/SOFTWARE AREAS KEY BUSINESS/SOFTWARE AREAS
• OptiFleet
• Electronic Techlog KEY BUSINESS/SOFTWARE AREAS • Mounts for EFB
• CrewPad
• Electronic Forms (Assessments) • Flight Profile Optimization • Mounting plate
• Document Management • Cost Index Operations • LTRM - Long Term Removable Mounts
• Operational Analysis KEY BUSINESS/SOFTWARE AREAS
• Fuel Efficiency PIVOT is a worldwide provider of EFB-related products,
• Station Operational Compliance • Fuel Efficiency
• Operational Efficiency which are anchored by the patented and iconic universal
• Crew Efficiency PIVOT mounting plate. EFB devices housed in protective
The concept behind our CoNVerge platform is simple. We • EFB Library Viewer
believe that businesses should have the flexibility to easily
• Fleet Efficiency PIVOT cases connect directly to the PIVOT mounts. Featuring
• EU-ETS Management Working with many of the leading OEMs, engine unequaled pilot EFB functionality while also retaining full
innovate and add new applications to their toolbox, without
manufacturers and airlines for more than two decades
being stifled by legacy technology or a single technology • Cabin Crew CRM corporate IT flexibility, PIVOT is deployed to over 100
has enabled us to develop a range of innovative products airlines including Delta, United, Southwest, Cathay Pacific,
brand. Based in Toulouse, the cradle of aeronautics and space, that directly respond to the challenges of the international Singapore and ANA. PIVOT revolutionized the process of EFB
OpenAirlines was created in 2006 to help airlines optimize aviation community.
CoNVerge is all about minimising risk, fuss and capital deployments and effectively removed the need for cradles
their operations. Thanks to a highly qualified and committed
costs and maximising efficiency. Provided as a service, it driven by changing form factors, saving customers millions in
team of Fuel Experts, Data Scientists, and IT Specialists, We closely collaborate with performance and cabin engineers,
combines a hosted environment and web portal with mobile equipment, labor, and deployment time.
OpenAirlines is today a world leader in the market for flight senior training captains, fuel conservation and operational
applications and data interfaces to virtually any system.
operations optimization software with a range of complete efficiency managers, EFB teams and consultants to deliver PIVOT mounting solutions include a unique, new class of
solutions answering all the key requirements of aviation hands-on support for strategic and operational tasks. mounts referred to as LTRM’s or Long Term Removable
The platform is easily integrated into your existing business
systems and brings together the best tools to handle data professionals. Mounts. LTRM solutions provide the integrated style, security
acquisition and data analysis — all on scalable infrastructure. and function of an installed mount at a fraction of the cost
Drawing on 8 years of R&D, OpenAirlines has developed
Best of all, we even take the day-to-day management off with virtually instantaneous deployment.
SkyBreathe®, an innovative eco-flying solution based on
your hands.
Cloud, Artificial Intelligence, and Big Data to save fuel and
Our CoNVerge platform is blazing a trail in the aviation reduce airlines’ carbon footprint by up to 5%.
sector. In a hi-tech industry, where the stakes are even higher,
Rewarded by many innovation awards and leader in the
long-standing clients such as British Airways Cityflyer know
low-cost market, the software is now used by a very active
they can rely on NVable and our custom-designed software
community of 30+ airlines around the world including
to make things simple, safer, more secure and streamlined.
Malaysia Airlines, Norwegian, Cebu Pacific, flydubai and
We provide airlines with technology solutions that reduce
Atlas Air…
effort, improve processes and produce useful information,
with one simple goal — to change things for the better. Now composed of 40 fuel experts with offices in Miami and
Hong Kong, OpenAirlines continues its growth and begins in
Bring everything together and do IT better when you bring
2018 the development of a new module, called SkyBreathe®
onboard CoNVerge and NVable.
OnBoard, designed to be embedded in the cockpit to give
recommendations to pilots in real time.
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• Scandinavian Avionics’ Tablet Based EFB • SafetyCube, OptiClimb, • AIRCOM applications and services, • EFB Omni™ Solution
Solution • FlightScanner, AirsideWatch Datalink, EFB solutions, CrewTab
KEY BUSINESS/SOFTWARE AREAS
• eWAS Pilot
KEY BUSINESS/SOFTWARE AREAS KEY BUSINESS/SOFTWARE AREAS • EFB setup and management
• OptiClimb
• Electronic Flight Bag Solutions • Safety Management System (SMS) • Flight Ops Engineering support
• OptiDirect
• Avionics Certification • Fuel Efficiency • Aircraft Performance studies
• Opti Level
• Avionics Installation • Fuel Management Systems • Escape Routes design
• OptiSpeed
• Avionics Maintenance, Repair & Overhaul • Flight Data Monitoring (FDM) • Airport Briefs
• Mission Control
• Avionics Training • Ground Operations Simpfly was born from the eagerness to help startup airlines
and small operators to implement and manage EFB in a
Scandinavian Avionics offers a state-of-the-art, future-proof, Safety Line is an innovative digital technology company, KEY BUSINESS/SOFTWARE AREAS
simple and cost-efficient way.
tablet based Class 2 EFB solution, which provides the specialized in data management software solutions for • AIRCOM applications: FlightTracker,
functionality to meet today’s operational requirements of aviation. With a team of highly experienced Aviation Industry FlightMessenger The EFB Omni™ is the all-in-one solution designed with
airlines and aircraft operators and in addition is simple to and Safety experts (including former BEA investigators), Data
• Cockpit Applications and Services that in mind: Simpfly streamlines Flight Operations
upgrade in the future to meet coming requirements. Scientists and IT specialist, Safety Line is in a position to
propose an extensive range of products able to match the
• AIRCOM ACARS Services processes by implementing EFBs in the client’s fleet and
• AIRCOM Datalink Applications managing them on the client’s behalf thereupon, including
The concept consists of two ruggedized 10.1” Panasonic world’s issues challenges in air transport.
all IT and Flight Operations Engineering related activities:
tablets installed in the cockpit combined with a data • AIRCOM Information Services
Aircraft Performance, Weight & Balance, Flight Operations
integration center and a communication unit installed in OptiClimb is based on Machine Learning combined with
SITA For Aircraft represents the aircraft arm of SITA. SITA documentation and other EFB-related tasks.
the avionics compartment. The data integration center is Optimization and aims at reducing the fuel consumption
is the IT provider for the air transport industry, delivering
used for power, aircraft interface and server capability and through the use of flight data. After 2 years of R&D, it was
solutions for airlines, airports, aircraft and governments. An airline’s daily operations become EFB-driven with
the communication unit enables and controls the data applied to a fleet of Boeing 737 at Transavia France and
Today, SITA drives operational efficiencies at more than confidence as the Simpfly team of engineers takes care of
communication between the EFB system and the airline’s demonstrated that 10% of the fuel used during climb ended
1,000 airports. SITA’s technology provides solutions that help all back-office tasks needed to assure that the airline’s pilots
ground infrastructure. up in $40 savings per flight. Yearly, it means that for one
more than 40 governments strike the balance of secure have access to up-to-date data for a safe and compliant
aircraft the savings can reach $80’000. With 25 aircraft
borders and seamless travel, while delivering the promise of operation.
The SA Group provides complete turn-key avionics solutions in its fleet, Transavia can save $ 2 M per year. It is a very
for civil and military aircraft. the connected aircraft to more than 400 airlines on 17,000
promising offer for any airline. All that backed by a strong know-how of the aviation
aircraft globally.
industry for a total hassle free setup and, the best of all,
SafetyCube is an integrated risk and compliance management
SITA is powering a digital shift to make air travel more without hurting your pocket.
software that provides airlines with a ready-to-use solution
connected, seamless, efficient, safe and sustainable. Its
for new IR-OPS requirements. FlightScanner allows you to Simpfly says: You fly. We take care of the rest.
communications network connects every corner of the globe
automatically identify the factors which explain hazardous
and handles vast volumes of data every second.
situations based on all flights data. AirsideWatch determines Ready to get on-board or need more info? Contact Simpfly
the runway condition without interfering with operations at SITA is 100% owned by the air transport industry, with a for a dedicated webinar.
a time when airport safety and capacity issues have become presence in 200 countries and territories and a customer
increasingly complex to manage. Also check also their website for other specialized services
service team of more than 2,000 people around the world.
such as Escape Routes and Airport Briefs.
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AIRCRAFT IT
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SkyPath Smart4Aviation StorkJet
W: skypath.io W: www.smart4aviation.aero W: storkjet.com
T: +972-3-9003510 T: +31 20 654 1824 T: +48 600 800 528
E: [email protected] E: [email protected] E: [email protected]
Location: Tel-Aviv, Israel; USA Location: Netherlands, Poland, Canada, USA Location: Poland
Conferences
Skypath is world’s leading turbulence and auto-PIREPs data Smart4Aviation is one of the fastest growing companies in
service provider whose alert system improves cabin safety aviation operations, founded to provide web and mobile fuelPro is a fuel efficiency platform powered by AI to help
and cuts airline operating costs. Established in 2015, It is a based products and services designed to optimize, simplify airlines optimize flight operations and build up a positive
News
one-of-a-kind software-only solution which provides unique and improve airline operations. Our company is committed fuel efficiency ecosystem. Airlines we work with save on 44
turbulence data based on a smart patented algorithm. to delivery of the highest quality, most innovative and cost- fuel initiatives and engage pilots to be more eco-friendly by
effective, state-of-the-art solutions to support all of your
Advisory Unit
SkyPath already has more than 30K subscribers, including sharing feedback and best practices with them.
current and future operational business needs. Our products
major US airlines. Airlines using SkyPath join a larger
effectively manage all operational business units, such as advancedAPM provides tail-specific performance factors for
crowdsourcing network, and gain access to turbulence
Operations Control Management, Load Planning and Weight accurate fuel planning. The process is fully automatic and
mapping generated using SkyPath’s patented AI technology
& Balance, Communications (all Operational and Corporate works for all aircraft types.
and real time airborne data collection. SkyPath provide
branches), Flight Planning, NOTAM Management, Flight
service to thousands of users a day and is becoming the
Dispatch, Flight and Cabin Crew Briefing, Weather, Flight
industry gold standard
Tracking and Aircraft Performance.
Want to be involved?
Our web based and mobile solutions with an exceptional
support are recognized within the industry as being some
of the most dependable and innovative in the market. All of
Simply email
our current customers such as among others Air Canada,
Delta Air Lines, Qantas, Emirates, Air France, easyJet, Alaska
Airlines, Iberia and Cebu Pacific have all benefitted from
[email protected]
implementing Smart4Aviation solutions.
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KEY BUSINESS / SOFTWARE AREAS NAME OF PRODUCT MARKETED NAME OF PRODUCT MARKETED NAME OF PRODUCT MARKETED
• Weather Insights • Tech Log, Task Cards • ULTRAMAIN® v9™ M&E / MRO • AeroDocs Airline Document
• Hyperlocal Weather • Digital Logbook • ULTRAMAIN Mobile Mechanic™ Management System
• Airline Collaborative Decision • CAMO (service) • ULTRAMAIN Mobile Inventory™ • Viasat Wireless IFE
Making Platform • Aircraft Registry (service) • ULTRAMAIN ELB™ • Viasat In-flight Internet
• Lightning Detection and Alerting • ULTRAMAIN M&E / MRO: 31 modules • Viasat EFB
Tomorrow.io is the world’s leading Weather Intelligence KEY BUSINESS/SOFTWARE AREAS including: Configuration Management; • Viasat Connected Aircraft Platform
Platform™, helping countries, businesses and individuals • Aircraft log books Line/Base Mx Planning; Line/ Base Mx Multiple modules available, deployed to meet airline’s specific
manage their climate security challenges. Fully customizable • Aircraft maintenance task cards Scheduling; GATe; Quality Assurance; needs.
to any industry impacted by the weather, customers around
• Digital and paperless working Asset Management
the world including Uber, Delta, Ford, National Grid and KEY BUSINESS/SOFTWARE AREAS
more use Tomorrow.io to dramatically improve operational
• CAMO support
• Aircraft Registry support KEY BUSINESS/SOFTWARE AREAS • Connected Aircraft Platform
efficiency. Tomorrow.io was built from the ground up to help
teams predict the business impact of weather, streamline • Maintenance & Engineering • AeroDocs Document Management
From inception, TrustFlight has been ingrained in the aviation
team communication and action plans, improve productivity, industry. Founded by two commercial pilots with a proven • MRO System
and optimize profit margins. track record at the intersection of technology and business, • Military Maintenance • Modular EFB
the business has grown considerably and with stability, • Maintenance Planning & Scheduling • Wireless IFE
having recently celebrated the opening of a fourth office. • Paperless Customer Care on Mobile • In-flight Internet/Connectivity
Throughout, TrustFlight gained an incredible team with
Devices A connected aircraft platform with document control, pilot
backgrounds spanning different areas of aviation and • Electronic Technical Logbook EFB, wireless IFE, and in-flight internet products and services
plus a software platform and mobile apps for aircraft and
technology, ensuring a solid presence in the industry. Now Ultramain Systems, Inc. develops M&E / MRO and ELB
flight-related data; the right information to pilots, flight ops
offering a range of products and services within the sector, software for the aviation industry and is the only aviation
and passengers. AeroDocs document management is easy-to-
TrustFlight helps to remove costly paperwork and associated software provider with customers running full, end-to-end
use in operations of all sizes, globally. It is enterprise-grade,
errors, preserve aircraft value, and increase efficiency and paperless operations from the cockpit to the ground.
scalable and the only end-to-end system managing the entire
safety in aircraft operations.
document lifecycle while supporting compliance.
ULTRAMAIN v9, featuring Mobile Mechanic and Mobile
Five values shape TrustFlight’s culture, guide the business’s Inventory enables real-time paperless data collection for the
AeroDocs is modular, with complete control over editing,
work and the way it grows. Integrity Transparent and full maintenance and inventory process. Combine ULTRAMAIN
distribution and viewing of documents on the ground
open: offering trust to partners and assuming it from v9 with ULTRAMAIN ELB, the easy-to-use electronic
and in the cockpit. Document control for Flight ops and
them. Responsibility Owning the work they do and taking logbook, and the entire maintenance process becomes
EFB admins. Customised reporting supports safety and
responsibilty for it: striving to make it the best possible. paperless. Contact us to learn what you need to equip your
compliance managers, while controlling risk. AeroDocs is
Leadership Leading from within: providing support for the organization with customer mobile devices and see why
designed to transform your airline’s approach to document
team to do incredible work and drive the industry forwards. elite aviation customers around the world are choosing
management, and support strategic business goals.
Innovation Products are crafted for the future needs of the ULTRAMAIN to reduce costs and increase aircraft up time.
industry, going beyond what exists in the market. Excellence
Every one of TrustFlight’s values contributes towards the
excellence in their products.
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AIRCRAFT IT
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